Attain a structured approach to your life by accessing a standardized personal performance framework

Over the last 6 years, the team at The KPI Institute: Documented 8,000+ KPIs from 16 functional areas and 25 industries;Reviewed 1,000+ performance reports from 125 countries;Referenced 30,000+ resources (books, articles, performance reports) as part of the documentation process;Developed 250+ KPI Dashboards and Balanced Scorecards.

With the insights gained we: Assisted 28,000+ organizations in finding solutions for their KPI needs;Trained 2,500+ participants in 40+ countries on how to work rigorously with KPIs.

3 Key Business Benefits Design your own personal performance system;Experience the daily applicability of theoretical concepts by practicing a sound framework to improve your personal performance; Complete a unique international learning program and obtain a premium recognition: The Personal Performance Professional Certification.

“I contacted The KPI Institute for an in-house training with my team. We found both the material and the way of explaining concepts by doing examples invaluable. I would also say that this is a great value for money if you want to build the competency within your organization.” Fahad A. AlFaadel, Saudi Food and Drug Authority, Saudi Arabia

Info at: www.kpiinstute.org | office@kpiinstitute.org | AU: +61 3 9028 2223 | UAE: +40 3 6942 6935 | RO: +97 1 4311 6556

Certified Personal Performance Professional

Personal PerformanceFramework

PERSONALPERFORMANCE

v 1.0 2015

CERTIFIED

PROFESSIONA

L

C-PP

Dubai, UAE24 - 26 May | 15 - 17 November

2www.kpiinstute.org | office@kpiinstitute.org | Certified Personal Performance Professional

Course Overview

AgendaEducational Resources

FacilitatorCourse Fees

Registration Form

Nowadays, the importance and benefits of measuring performance within an organization are broadly known and agreed upon. However, seeing beyond organizational limits, performance management, measurement principles and tools can also be useful for improving one’s personal performance, from physical activity to healthy lifestyle and family life, from leisure to career planning and continuous learning.

This course is designed as a three-day interactive program that will help you understand personal performance. It first focuses on explaining the benefits, then on clarifying the process of measuring personal performance and, finally, on identifying ways to boost your performance outside working hours.

Course Overview

People interested in personal performance

Everyone interested in increasing their personal performance and productivity, establishing clear life directions, learning efficient methods to manage information, time and stress. Also, professionals interested in finding a better work-life balance will acquire the information and best practices needed to boost their personal performance.

Top/middle/lower management people

Individuals from top/middle/lower management, regardless of their field of expertise and their respective organizations, will be provided with the information and techniques needed for improving performance and productivity at a personal level, with great impact on performance within working hours. By sharing good practices in improving personal performance, the participants and the trainer can come up with solutions to the existing challenges in this new field.

Personal performance experts

For experts in this field, the need for a more rigorous approach to deploying personal performance tools and techniques is one of the main aspects addressed by the “Certified Personal Performance Professional” course. This category of professionals already uses specific practices, has already implemented certain personal improvement processes and tools, but the need to identify improvement opportunities still remains. Experts also need examples of good practices in the field, and the course is a great opportunity to learn from the trainer and other persons with a great interest in personal performance.

Participants profile

Course Overview

Obtain better personal and professional results by implementing a clear and integrated approach to personal performance;

Develop your self-awareness and accountability by designing your own tools to monitor personal performance;

Get motivated to implement life changes by experiencing the daily life applicability of theoretical concepts;

Improve your productivity both at work and outside working hours;

Develop your ability to measure personal performance in a standardized and effective manner.

By the end of this course, participants will be able to:

Explain the fundamentals of managing personal performance;

Use personal performance measurement tools efficiently;

Define effective goals and measure their attainment with KPIs;

Practice different techniques to manage information, time and stress;

Apply different tools and techniques to increase personal productivity and efficiency.

Benefits

Learning objectives

+

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Course Overview

AgendaEducational Resources

FacilitatorCourse Fees

Registration Form

Performance measurement: from organizations to personal life

Philosophy & principles of personal performance;Structured vs. unstructured approach to life;Terminology, tools and systems or reference points;Governance;Timing and cycles;Location.

Personal performance driversWell-being: The principles of the PERMA model;Self-determination theory and well-being;Activity: Identify what are your motivational factors.Social interactions as external drivers.

The Personal Performance PlanPresentation of The Personal Performance Plan;Personal goals;Personal KPIs;Target setting;Activity: Choose the right KPIs for each objective.Opportunity analysis and decision making;The 5 pillars of personal performance maturity;Activity: Use the self-audit tool.

Well-being and social performanceWell-being essentials;Lifestyle goals;Well-being KPIs measurement;Well-being enablers: gadgets and apps;Activity: Generate your well-being plan.Social performance essentials;Social goals;Social KPIs measurement;Social performance enablers: gadgets and apps;Activity: Generate your Social Performance Plan.

Emotional and spiritual performanceEmotional performance essentials;Emotional goals;Emotional KPIs measurement;Emotional performance enablers: gadgets and apps;Activity: Generate your Emotional Performance Plan.Spiritual performance essentials;Spiritual goals;Spiritual KPIs measurement;Activity: Generate your Spiritual Performance Plan.

Professional and financial performanceProfessional performance essentials;Professional goals;Professional KPIs measurement;Professional performance enablers: gadgets and apps;Activity: Generate your Professional Performance Plan.Financial performance essentials;Financial goals;Financial KPIs measurement;Financial performance enablers: gadgets and apps;Activity: Generate your Financial Performance Plan.

Work-life balanceThe Personal Performance Plan development;LEAN principles applied to personal performance;The impact of well-being on professional performance;Personal and professional life balance;Activity: Establish your own work-life balance principles.

Time management – a performance driverTime management and personal performance;Common mistakes in time management;Time management framework;Multitasking - a blessing or a curse?Managing inefficiency and procrastination;Tools for efficient time management;Activity: Create a time management framework.

Performance and workflow efficiency Key stages of the workflow;Workplace management;Files and folders management;Email and calendar management.

Stress managementStress highlights;Main stress factors;The physical and psychological impact of stress;Coping strategies.

Efficient communicationPrinciples of efficient communication;Social intelligence: maximizing social interactions;Assertiveness;Conflict resolution;The importance of listening skills;The power of non-verbal communication;Vertical communication improvement: managers and employees;Activity: Practice efficient communication.

EvaluationCourse review; Certification Exam.

Day 1 - Understanding Personal Performance

Day 2 - Developing the Personal Performance Plan

Day 3 - Improving Personal Performance

Agenda

Agenda

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Course Overview

AgendaEducational Resources

FacilitatorCourse Fees

Registration Form

Course materials: Course slides; Course notes.

Inclusions

The Certification Exam will take place at the end of day 3 of training. It contains 75 questions and the necessary score to pass is minimum 50.

Evaluation

Educational Resources

The KPI Infographic;Video doodles: “KPIs, KRIs and Metrics”, “Performance Management Tools”;Webinars: “Understanding Key Performance Indicators”, “Selecting Key Performance Indicators”, “Managing with KPIs – Tools”; The qualitative reports “Performance Management in 2012” and “Performance Management in 2013”; Other resources: consisting in books and videos, relevant for personal performance.

Learning experience

Pre-course This part of the learning experience is meant to offer participants a transition to the face-to-face training. Therefore, before the course, participants can partake in:

“Understanding Personal Performance” –view a short webinar offering an introduction into the world of measuring personal performance;

Introduction – share an introductory message in an online group to present yourself to the other participants;

Guidance and schedule – analyze a document with guidelines on how to maximize your learning experience by using all the resources offered, as well as a recommended learning schedule, in order to ensure an efficient educational program.

Pre-course evaluation – fill in a needs analysis (a short quiz to establish the current level of knowledge and a section for sharing expectations). As part of this self-evaluation activity, you can establish personal learning objectives for the training course.

Informative materials: go through the following materials, in order to have a clearer view upon personal performance:- Peter Drucker, Management Challenges for the 21st Century (the chapter “Managing oneself”)- Documentary: Monitor me - BBC Horizon

Core course The “Certified Personal Performance Professional” training provides an interactive practice-based learning environment in which participants are:

Applying the acquired concepts through exercises;

Analyzing case studies and identifying solutions for the challenges encountered;

Using templates to monitor personal performance;

Sharing experiences and good practices in measuring personal performance and productivity;

Constantly evaluating the level of knowledge through short quizzes to support the final test.

After-courseAfter the course, participants are offered the resources and the platforms that will encourage both knowledge improvement and experience sharing. The after-course learning experience comprises the following:

Action plan – submit a plan to state the changes you intend to make in your lives following the training course, 3 days after its completion;

In-house presentation – prepare a PowerPoint presentation on key topics covered during the training course and deliver it to your colleagues, 3 weeks after the training course;

Results presentation – render a document containing the results you achieved by following the action plan, 3 months after the course;

Additional reading – explore a list of resources (books, articles and videos) in order to encourage a continuous learning experience.

Educational Resources

Subscription to smartKPIs.com available for 6 months, providing access to over 8000 KPI examples;

One research report from the Top 25 KPIs series;

One webinar from the 2014 Performance Management Webinar Series.

5www.kpiinstute.org | office@kpiinstitute.org | Certified Personal Performance Professional

Course Overview

AgendaEducational Resources

FacilitatorCourse Fees

Registration Form

Facilitator

Testimonials

The KPI Institute offers a broad set of training courses customized to specific functional areas, industries or topics related to performance management.

Access the Training Courses Catalogue below for the complete training offer.

Training CoursesCatalogue 2015

Facilitator

“This is one of the best programs regarding performance management, I have ever attended. I highly recommend this training for any manager who wants to manage his/her business in the right way.”

“I would rate the training 10 out of 10 and highly recommend it to others. The facilitator managed to get excellent group interaction right from the beginning, the course was interesting, informative and very well presented.”

“(…) I gained knowledge about the terms of performance management and the essential tools for a company to use in order to achieve its goals. I will spend a great effort to integrate this methodology in my company.”

“Very dynamic and interactive course; knowledgeable and approachable course facilitator.”

Perviz Aslani, EMBAWOOD, Azerbaijan

Mohamed Salah El-Dein, Salehiya Medical, Saudi Arabia

Ayhan Aydoğmuş, Roketsan, Turkey

Arturo Cruz, Abu Dhabi Aviation, UAE

Adelina Chelniciuc is Head of Publishing and Media at The KPI Institute.

Adelina is coordinating The KPI Institute’s Publishing activities, and she is also in charge with conducting research and developing different types of material on personal performance. Adelina is also a Communication Specialist. She holds a Bachelor’s Degree in Journalism and is currently undertaking a Master’s program in the field of Public Relations Management. Her academic formation is endorsed by the participation in numerous national and international training courses and conferences, in fields as various as: KPIs and performance management, Motivation and Personal Development, Communication and Public Relations, European Youth policies and programs or Non-formal tools and techniques. She is also a Certified KPI Professional, validated by The KPI Institute. Throughout her experience as a journalist, trainer and NGO coordinator, Adelina has developed numerous skills, from communication, public speaking and training delivery to leadership, motivation and personal development.Adelina has been working in the field of training and personal development for 3 years. As a trainer certified by the National Certifications Authority, she has delivered more than 150 hours of training course at national level, in fields such as: Efficient communication, Public speaking, Creative writing, Personal motivation and Personal development.

Adelina ChelniciucHead of Publishing and Media

Mihaela BăcanuInstructional Design Specialist

Mihaela Bacanu is Instructional Design Specialist at The KPI Institute.

Her research activity in the personal productivity and performance field has resulted in the development of two E-books on productive habits implementation. Mihaela has gained a solid background in personal performance management systems due to her 4 years’ experience in the coaching and talent management field. She is a Certified KPI Professional and is currently involved in the process of receiving her international coaching certification from WeCreate. Her expertise covers talent management strategy building, recruitment and selection, leadership, coaching and training, and has an integrated view on how talent management processes interact and impact the organizational strategy. As a facilitator, Mihaela has developed and delivered training courses on talent management processes, time management, goal setting, vision creation, habit implementation and personal leadership. Her experience of over 7 years in non-corporate training has helped her create intense and relevant learning experiences. Amongst the conferences she has facilitated and participated at, the following can be mentioned: WeCreate - coaching certification conference (2014 Germany), National Leadership Development Seminar (2013 Germany), WeCoach - coaching conference (2012 Portugal), WeHost - hosting and training conference (2011 Portugal), CEE Leadership Development Seminar (2011 Turkey), National Trainers Conference, (2011 Romania), HR European School (2010 Hungary), Trainer for 6 months - GROW Project lead by the School of Values (2010 Romania).

6www.kpiinstute.org | office@kpiinstitute.org | Certified Personal Performance Professional

Course Overview

AgendaEducational Resources

FacilitatorCourse Fees

Registration Form

*The course fee includes course materials, lunch and coffee breaks.

If you have a group of five or more to train you can save time and money by running this training course in-house. Use the contact details provided below to request a customized offer from one of our training solution specialists.

Organize this training course in-house

Operated by Connected Performance Training Institute under DED Trade License number 718620

HeadquartersMelbourne Office

Life.lab Building198 Harbour Esplanade, Suite 606, Melbourne Docklands, VIC 3008, AustraliaT: +61 3 9028 2223 M: +61 4 2456 8088office@kpiinstitute.org

European DivisionSibiu Office

Sibiu City CenterSomesului Street, No. 3 - 550003Sibiu, RomaniaT: +40 3 6942 6935 M: +40 7 4706 0997office@kpiinstitute.org

Middle East DivisionDubai Office

The Fairmont DubaiSuite 13 - Office 2103, 21st Floor, Sheikh Zayed Road, PO BOX 119724, Dubai, UAET: +97 1 4311 6556 M: +971 55 787 6427office@kpiinstitute.org

Accommodation is not covered by the attendance fee and it needs to be arranged separately by participants.

Our dedicated team can provide you with assistance, information and guidance to help you plan your next training course and ensure you enjoy the services and comfort at a first class hotel.

We invite you to contact the event manager to enquire about special rates from the venue.

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$2,000 USD $1,800 USD $1,500 USD15 - 17 November

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$1,600 USDby February 24th

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$1,700 USDby October 14th

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Dusit Thani, 133, Sheikh Zayed Road,Dubai, UAE

7www.kpiinstute.org | office@kpiinstitute.org | Certified Personal Performance Professional

Course Overview

AgendaEducational Resources

FacilitatorCourse Fees

Registration Form

Registration cancellation procedure

Any withdrawals have to be announced at least two weeks before the beginning of the course, through fax or e-mail. In this situation, the attendance fee will be refunded, less $400 retained for administrative expenditure.

The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date. If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged. If you have confirmed and made the attendance fee payment but you didn’t attend the course, the course attendance fee will not be refunded.

If you attend the course only partially (one day or a limited number of sessions), you will not benefit from any attendance fee reduction or refund.

1. Fill in and submit the registration form available online at store.kpiinstitute.org

2. Pay by credit card using the online facility;

3. A tax invoice together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed).

1. Send an email containing your contact details and registration request;

2. An email confirmation containing the tax invoice and bank account detailswill be sent to you;

3. Proceed with the attendance fee payment by bank transfer;

4. Send through email the proof of the payment transaction completion;

5. A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed).

Registration

Use one of the following options:

Complete this form and fax it to our Dubai Office at:+97 1 4332 8810

Email us with your registration details

Call us and we will assist you through the registration process.

Teodora Gorskiteo.gorski@kpiinstitute.comT: +97 1 4311 6556

Alexandru Munteanalex.muntean@kpiinstitute.comM: +40 7 4706 0997

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