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    On

    DTH Services

    Big Business Mantra

    Supervised By:

    Mr. Jitendra Sevag

    Presented By:

    Gunjan Mathur

    Rahul Gandhi

    Ritu Nahata

    Pankaj Dewara

    Nicky Solanki

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    INTRODUCTION ABOUT DTH SERVICE

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    Introduction about DTH service

    It is a digital satellite service.

    Since it makes use of wireless technology,programs are sent to the subscriber's televisiondirect from the satellite, eliminating the need forcables and any cable infrastructure.

    DTH services also provide the finest of pictureand sound quality which is considered to besecond to none worldwide.

    Changes in technology on both satellites and inthe reception dishes have made the use of DTHmuch more widespread.

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    Introduction to DTH service

    DTH services were first proposed in India in

    1996. But they did not pass approval because

    there were concerns over national security

    and a cultural invasion.

    Finally in 2000, DTH was allowed.

    There is no limit on the number of companies

    that can apply for the DTH license.

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    Advantages Of DTH over

    Traditional Cable TV

    Better Clarity.

    No theft of signals through jumpers.

    Dynamic Program Packages to choose from. Electronic Program Guide (EPG) which

    provides you with the current and next

    program on all channels. Parental Lock which safeguards your

    childrens viewing options.

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    KEY PLAYERS IN DTH SERVICES

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    Key players in DTH services

    Corporate Group Service

    TATA TATA Sky

    Zee Dish TVAirtel Airtel Digital TV

    Reliance BIG TV

    Videocon Videocon d2hSun Sun Direct

    Doordarshan DD Direct +

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    TATA Sky

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    Packages in TATA Sky

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    Economy Pack

    ` 150

    75 Channels Colors, Star Plus,

    Sony, Star news,

    DD channels, F TV

    Supreme Pack

    ` 220

    93 Channel Economy Pack(75)

    + Hindi Movie

    Pack(7) + MusicPack(6) +

    Knowledge Pack(5)

    Profit: ` 20

    Grand Pack

    ` 350

    130 Channels Supreme Pack (93)

    + English Movies(9)

    + English NewsPack(9) + English

    Entertainment

    Pack(9) + KidsPack(7)

    Profit: ` 15

    * Any two (2) regional packs free in all the packs

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    Diwali Offers in TATA Sky

    Package

    Economy Supreme GrandTime

    Period

    6 Months ` 850 ` 1250 ` 2000

    12 Months ` 1650 ` 2420 ` 3850

    10

    Total Saving if compared with 1 month subscription

    Profits PackageEconomy Supreme Grand

    Time

    Period

    6 Months ` 50 ` 70 ` 100

    12 Months ` 150 ` 220 ` 350

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    Airtel Digital TV

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    Packages in Airtel Digital TV

    New Value

    Plus Pack

    ` 166

    107Channels

    Colors, Star

    Plus, Sony,Star news,

    DD channels,

    F TV

    Economy Pack

    ` 221

    137Channels

    New value

    Pack + 30Channels

    (Bindass,

    ESPN, StarSports,

    CNBC)

    Mega Pack

    ` 303

    157Channels

    Economy

    Pack + 20Channels

    (Pogo, AXN,

    Zee Studio,NDTV Profit,

    CartoonNetwork)

    Ultra Pack

    ` 364

    165Channels

    Mega Pack +

    8 Channels(Ten Sports,

    Neo Sports )

    12*Two (2) free channels pack with every pack

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    Diwali Offers in Airtel Digital TV

    Package

    New Value

    Plus

    Economy Mega Ultra

    Time Period 14 Months ` 1992 ` 2652 ` 3636 ` 4368

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    Total Saving

    Package

    New Value

    Plus

    Economy Mega Ultra

    Time Period 14 Months ` 332 ` 462 ` 606 ` 728

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    Dish TV

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    Packages in Dish TV

    Silver Saver

    Pack

    `

    150 169

    Channels

    Zee TV, Star

    Plus, Sony, FTV, DD

    Channels

    Gold Pack

    `

    210 186

    Channels

    Silver Saver +

    17 Channels(Pogo, ESPN,

    Star Sports, )

    Gold Saver

    Pack

    `

    270 193

    Channels

    Gold Pack +

    7 Channel(HBO, M TV,

    Times Now,Zee Cafe)

    Platinum Pack

    `

    325 212 Channel

    Gold Saver +

    19 Channels

    (Star Movies,BBC, NDTV

    24*7, CNN,Colors)

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    Diwali Offers in Dish TV

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    Package

    Silver SaverPack

    Gold Gold Saver Platinum

    6 Months - - ` 1350 ` 1625Time

    Period

    7 Months ` 900 ` 1260 - -

    12 Months - - ` 2700 ` 3250

    14 Months ` 1800 ` 2520 - -

    Total Saving

    Package

    Silver SaverPack

    Gold Gold Saver Platinum

    6 Months - - ` 270 ` 325Time

    Period

    7 Months ` 150 ` 210 - -

    12 Months - - ` 540 ` 650

    14 Months ` 300 ` 420 - -

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    Superstar Offers in Dish TV

    Recharge your Platinum Subscription and getsure diamond and jewellery voucher worth `

    4000*.

    * On purchase of`8000 or more of diamond and jewellery youwill get discount of`4000.

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    Videocon d2h

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    Packages in Videocon d2h

    New Gold

    ` 150

    178 Channels

    Star Plus,

    Colors, Aaj

    tak, Zee TV

    New GoldSports

    ` 237

    207 Channels

    New Gold +

    All Sports

    Channels +

    MusicSpace(22Channels)

    New Diamond

    ` 292

    245 Channels

    New Gold

    sports + 36

    Channels

    (AXN, M TV,Star Movies,NICK)

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    Diwali Offers in Videocon d2h

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    Package

    New Gold New GoldSports

    New Diamind

    TimePerio

    d

    9.5 Months - - ` 3990

    10.5 Months - ` 2790 -

    15 Months - - ` 4590

    16 Months - ` 3990 -

    Total Saving

    Package

    New Gold New Gold

    Sports

    New Diamind

    TimePeriod

    9.5 Months - - ` 1027

    10.5 Months - ` 1090 -

    15 Months - - ` 1185

    16 Months-

    `

    1195 -

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    BIG TV

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    Packages in BIG TV

    Value Pack

    ` 115

    103

    Channels

    Star Plus,

    Sony, Times

    Now, DD

    Channels

    Silver Pack

    ` 180

    130

    Channels

    Zee cinema,

    colors, Zee

    TV, MAX

    Diamond Pack

    ` 270

    156

    Channels

    POGO, CNN,

    CNBC, AXN

    Platinum

    ` 315

    160

    Channels

    Ten Sports,

    NEO, Zee

    Premier

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    Diwali Offers in BIG TV

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    Package

    Silver Diamond PlatinumTime

    Period

    2 Months ` 1190 - -

    3 Months - ` 1790 -

    12 Months - ` 3790 ` 4290

    Total Saving

    Package

    Silver Diamond PlatinumTime

    Period

    2 Months ` 198 - -

    3 Months - ` 94 -

    12 Months - ` 776 ` 864

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    DATA COLLECTION SOURCES

    (SHOPS)

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    Marketing Strategies of Baheti

    Electronics

    MRP Offer Price

    TATA Sky ` 999 ` 900

    Airtel ` 1690 ` 1500

    Videocon ` 1690 ` 1550

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    Baheti Electronics and Electricals provides Discount

    offers on various packages by reducing its

    commission from distributor to make the pace in

    sales.

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    Marketing Strategies of D. R. Audios

    D. R. Audios provides Heavy Discount offers on

    various packages by reducing its commission

    from distributor to make the pace in sales.

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    MRP Offer Price

    TATA Sky ` 999 ` 700

    Airtel ` 1690 ` 1250

    Videocon ` 1690 ` 1300

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    Marketing Strategies of Singhal

    Electronics

    Singhal Electronics attracts customers using

    free gifts strategy on every purchase.

    On Purchase of any product, A 1 GB pen drive

    is free.

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    Marketing Strategies of Samsung Plaza

    Samsung Plaza believes in maintaining customer

    relations to increase its sales.

    At Samsung Plaza customer is welcomed with

    sweetsas its a festive time.

    Whether a visitor makes a purchase or not, a 10%

    discount voucher is gifted to him which is

    applicable on every product. Another strategy it is using is of discount on high

    cost STBs i.e. discount of` 500 on DVR STB.

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    Financial Strategies of All the Retailers

    Every company provides retailers with a

    handsome amount commission. Retailers can

    provide discounts and schemes by reducing

    their commission.

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    Company Commission to Retailers

    Airtel Digital TV ` 425 per connection

    TATA Sky ` 300 per connection

    Reliance BIG TV ` 375 per connection

    Videocon d2h ` 300 per connection

    Dish TV ` 300 per connection

    Sun Direct ` 225 per connection

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    HR Analysis

    No. of

    Employ

    ees

    Communication New

    Recruits

    Bonus

    given

    Training

    Provided

    Knowledg

    e about

    the

    product

    Baheti

    Electronics

    2 Average 2 (Part

    Time)

    ` 50 per

    sale ofDTH

    High High

    Singhal

    Electronics

    1 Low 1 - Low Average

    D R Audio 2 Average 1 (Part

    Time)

    ` 1000 on

    Diwali

    Average High

    Samsung

    Plaza

    3 High - ` 1000 on

    DiwaliHigh High

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    Tie up of DTH services with various

    Electronic Companies

    DTH service company Electronics company

    Airtel Digital TV SamsungTATA Sky LG

    BIG TV Onida

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    COMPARATIVE STUDY

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    Types of STB

    DTH

    Services

    Normal HD DVR

    Airtel

    TATA Sky

    Dish TV

    Videocon

    d2h

    BIG TV

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    Customer Satisfaction through

    Quality

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    Most Popular

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    Market Share

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    Hidden charges

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    Satisfaction through after sales

    services

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    Conclusion

    Best Better Good Average

    Airtel

    Digital TV

    TATA Sky Dish TV BIG TV

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    After all the analysis and interpretation, we canrank DTH services in the scale of best to

    average.

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    BIG BUSINESS MANTRA

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    TATA Sky has highest market share. The onlyproblem is with the after sales services.

    Our Big Business Mantra is to improve the

    after sales services by following strategies: Direct feedback from customers with the

    frequency of 2 months.

    Call us on 1860-425-6633 or SMS us PROBLEM on56633, our engineer will visit you with in 3 hours.

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    Direct 2 Home offer:

    Subscribe for 24 months New Diamond Pack,

    Lucky 5 people will get a chance to watch

    Abhishek Bachhans latest movie with him at yourhome on d2h movies.

    101 Lucky members will get a free subscription

    varying from 1 months to 6 months.

    Direct Hai Correct Hai42

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    Celebrity Endorsement

    Provide a local news channel to the customerin every pack.

    Accidental + Theft insurance for a year onView Card for ` 1 only.

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    Provide Active Packs:

    Active Games for ` 25

    Active English for ` 20

    Active Bhakti for ` 15

    Active Cookling for ` 15

    Wide Knowledge, Least Price

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    Include Colors in Silver Saver Pack.

    Provide Handsome Commission to the

    Retailers.

    Recruit more marketing executives. Sales Promotion Activities (Gift Vouchers,

    Discount Vouchers) and Advertisement in

    trade fairs. 45

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    Thank You