DTC AT A GLANCE

Total Regions : Four (East, West, South & North)

Total Depots : 40 Depots (33 Low Floor & 7 Standard Floor Depots)

Total No. of Routes in Operation

(a) City Routes : 555

(b) NCR Routes : 11

(c) Ladies Spl. Trips : 28

(d) Night Service : 85

Fleet : 4226

Sch. No. of Buses outshedded daily : 3876

Avg. Daily Traffic Earning : Rs. 2.50 Cr

Kilometers Operated Daily : 7.00 Lakhs

Avg. Traffic Earning per Kilometer : Rs. 26.00 Paisa

Daily Ridership (excldg. Pass holders) : 18.00 Lakhs

(Figures are indicative)

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AUTOMATED FARE COLLECTION SYSTEM

Global tender for “Design, Develop, Build, Install,Maintain and Transfer of Automated Fare CollectionSystem (AFCS) using Electronic Ticketing Machines(ETMs), Validators, DMRC Smart Cards in DTC buses onBuild-Own-Operate-Transfer (BOOT) basis was floatedand Work Order was issued to M/s Trimax ITInfrastructure & Services Ltd., Mumbai.

TENDERING PROCESS

MAIN FEATURES

Transparency in bus ticketing operations in DTCbuses

Better control over revenue and online monitoring.

Increased efficiency and decreased operational costs.

Cashless travelling using Smart Cards of Delhi Metro.

Conductor less operation using validators.

PHASES OF AFCSPhase-I Deployment of Handheld Electronic Ticketing

Machines for issuing thermal paper tickets by all the Conductors:ETMs in all depots have been supplied and commissioned by theImplementing Agency i.e. M/s Trimax IT Infrastructure & Services Pvt.Ltd., Mumbai.

Phase-II Integration of Smart Cards of DMRC (Common MobilityCard) using ETMs has been done for charging fare: Prototype hasbeen finalized and transactions using Smart Cards of Delhi Metro havebeen tested successfully. Roll out is also expected shortly afternecessary approval of RBI to be obtained by the Delhi Metro RailCorporation.

Phase-III Using Validators for conductor-less tickets issuingoperations using Smart Card by the commuters: This also dependson DMRC due to pending approvals at their end.

STATUS ON COMMON MOBILITY CARD

Integration of Contactless Smart Cards of Delhi Metro with AFCS of DTC and with ETMs of Cluster buses is a part of the tender contract.

Testing of Read & Write the Test Cards of DMRC with ETMs has been already done successfully.

Coding for reading real cards has been also done.

Roll out of Common Mobility Card is expected shortly, waiting approval from RBI.

PAYMENT MODEL

No upfront cost involved.

Payments are purely on per transactionbasis.

STATUS ON OTHER ASPECTS OF AFCS

The IA has supplied ETMs in all the depots.Ticketing using ETMs in all depots is beingdone.

Many conductors are carrying out 100%operations using ETMs. Remaining aremaking efforts to achieve 100% operation.

Overall 90% bus ticketing has beenachieved.

CCTV IN 200 BUSES

Background

After the Nirbhaya incidence in Delhi, directives werereceived from Delhi Govt. on 31st July 2013 to install CCTVCamera system in 200 buses as a pilot. Accordingly, 200buses AC & Non-AC i.e. all the 100 buses of Sarojini NagarDepot and 100 buses of Rajghat Depot have been fitted withCCTV Camera system. The Work order was placed on M/sMatrix Securities and Surveillance Pvt. Ltd., Hyderabad on07.07.2014 through open tendering process. The work ofinstallation of CCTV camera system in buses and storageserver in respective depots was completed in Nov. 2014.

The scope of work for this project includes “Design, Develop, Build, Install, Maintain and Transfer - Closed Circuit Television System for the buses of Delhi Transport Corporation” operating in Delhi and satellite towns of the NCR region on BOOT (Build Own Operate Transfer) PPP Model.

3 Nos. CCTV cameras in each bus have been fitted in 200LF buses.

MDVR with 320 GB Hard disc

Server Control & Storage Rooms with 1 TB capacity ineach depot.

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Scope of Work

The system captures motion pictures and stores in rugged MDVR with suitable enclosure to protect against fire incidences in the bus. The MDVRs have storage capacity of 7 days with a provision of 24*7 recording.

The Cameras installed are capable to capture: Face of each and every passenger entering and exiting the

bus.

The entire view of the bus (inside) without any blind spots.

The driver’s cabin covering all activities by driver and other elements.

All activities around conductor of the bus.

Front outside Driver’s view of the road enabling DTC to analyze lane driving, proper parking and accidents.

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The system is equipped with: Driver’s Alert to trigger alarm in case of emergency.

The videos recorded before one hour of alert and after one hour of alert raised by driver are not deleted/over written by the system.

Instant Tamper Alerts through SMS and emails against:

Disconnection or vandalism Putting any hindrance in front of cameras or covering

by cloth etc. At the time of restoring the cameras

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Instant Alerts

THE SYSTEM GENERATES ALERTS FOR:

Panic button near driver’s seat.

Camera disconnection.

Camera blind

Developing of Fault in Hard Disc

Capturing both gates, face of each commuter, Conductorarea, Driver area and front road view for accidentanalysis.

24x7 recording by all cameras

Night vision recording.

Main Features of Installed CCTV System

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Panic Button near driver’s seat

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View from Camera 1

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Camera 1 (behind driver’s seat)

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View from Camera 2

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View from Camera 3

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Locations Camera 2 & 3

Camera recordings are stored in MDVRs fitted in eachbus and transferred to Storage Servers in each depot soas to maintain minimum 15 days recordings.

Live Streaming is not taken due to (i) unlimited highdata transfer costs and (ii) not so good availability ofconnectivity in 2014.

However, system is equipped for live streaming inorder to take care of Govt. decision to have livestreaming at a later date. But it will involve costs ofdata transfer.

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Other Details

Works as a deterrent to crime in buses

Help in solving crime cases in buses including eve-teasing, theft, rioting, damaging of buses

Sense of security in commuters increased

Improves driving habits, since being monitored

Helps in Accident Analysis

Helps DTC to monitor conductor’s performance on duty

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Advantages of CCTV in buses

Cost per bus for 5 years is = Rs. 1.87 Lac

Cost per bus for 1 year is = Rs. 37,542/-

The estimated cost of CCTV in 6655 buses per year would be

= 25 Crore

The estimated cost of CCTV in 6655 buses for 5 years work

out to = Rs. 125 Crore

After addition of TV screen in each bus the cost of CCTV in

6655 buses for 5 years work out to = Rs. 140 Crore

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Estimate of Costs

The Payment terms are:

After Installation & Commissioning : 40%

Remaining 60% in equal Monthly Installments

over the period of contract of 5 years.

Payment model purely based on uptime of

CCTV system based on SLA.

Software for calculating uptime is a part of the

project.

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Payment Model

THANK YOU