DSCI 304 Operations Management -...

Harland E. Hodges, Ph.D., College of Charleston, School of Business and Economics, Beatty 323

Office Hours: Tues/Thurs By Appointment

7:30 – 8:00

12:15 – 1:30

3:00 – 4:00

Professor: Harland E. Hodges, Ph.D.

Office: Beatty Center 323

Website: www.cofc.edu/~hodgesh

E-mail: [email protected]

Operations Management

DSCI 304

http://www.cofc.edu/~hodgesh

mailto:[email protected]


School Learning Goals

COMMUNICATION SKILLS: Students will demonstrate the ability, via both written and spoken

word, to effectively present, critique, and defend ideas in a cogent, persuasive manner.

QUANTITATIVE FLUENCY: Students will demonstrate competency in logical reasoning and

data analysis skills.

GLOBAL AND CIVIC RESPONSIBILITY: Students will be able to identify and define social,

ethical, environmental and economic challenges at local, national and international levels.

Students will also be able to integrate knowledge and skills in addressing these issues.

INTELLECTUAL INNOVATION AND CREATIVITY: Students will be able to demonstrate their

resourcefulness and originality in addressing extemporaneous problems.

SYNTHESIS: Students will demonstrate the ability to integrate knowledge from multiple

disciplines incorporating learning from both classroom and non-classroom settings in the

completion of complex and comprehensive tasks.


This course will address planning and control of production and service

operations with emphasis on demand forecasting, design of production

systems, aggregate planning, inventory management, and quality

assurance.

Additional topics will include just-in-time production, cellular

manufacturing, flexible manufacturing systems, robotics, computer aided

design, and quality circles.

Students will use appropriate computer software (EXCEL) to gain

experience with decision techniques.

Course Catalog Description


Required Text

Operations Management,

William J. Stevenson, 11th

Edition


MATH 105 or MATH 231

MATH 104 or MATH 216

DSCI 232

MGMT 301

A working knowledge of the following concepts:

. EXCEL

. Descriptive statistics

. Probability analysis

. Binomial probability distribution

. Poisson probability distribution

. Normal probability distribution

. Sampling techniques

Prerequisite Skills


. To expose students to the operations function of an

organization and the associated management issues

. To provide students with the quantitative tools with which to

analyze operations management issues

. To provide academic experience (including computer

applications) to address these issues

Course Objectives


Grading Scale & Grade Composition

The grade for this course will be evaluated based on the total points

earned out of 400. There will not be a cumulative final examination.

Your grades are posted on the website “Grade Lookup” template.

MC Quizzes 200 points

Exam 1 50 points

Exam 2 50 points

Exam 3 50 points

Exam 4 50 points

A 372 400

A- 368 371

B+ 348 367

B 332 347

B- 320 331

C+ 308 319

C 292 307

C- 280 291

D 240 279

F 0 239


DSCI 304 is qualitative (Chapter material and classroom presentation)

and quantitative (problem-solving course).

The qualitative portion of each examination will approximate 50% of the

examination total. The quantitative portion of each examination will be

focused on examples either directly from or similar to homework

assignments.

Each examination will be thorough and may require the use of computer

software (EXCEL) to assist in solving problems.

A calculator will be useful in the class to check out computerized

formulas for accuracy; however, calculators will be too time-consuming

to utilize in examination situations.

Exams


Hodges Stevenson

Exam 1 - 50 points

Project Management 1 17

Productivity, Competitiveness and Strategy 3 2

Decision Making 4 5S

Forecasting & Smoothing Methods 5 3

Exam 2 - 50 points

Process Selection & Capacity Planning 7 5

Linear Programming 8 19

Location Planning and Analysis 11 8

The Transportation Problem 12 8S

Quantitative Exams


Hodges Stevenson

Exam 3 - 50 points

Introduction to Quality 13 9

Statistical Process Control 14 10

Acceptance Sampling 15 10S

Aggregate Planning 16 11

Exam 4 - 50 points

Inventory Management 17 13

Material Requirements Planning 18 12

Supply Chain Management 20 15

Exams


Multiple Choice Quizzes

Questions & Answer word documents from each chapter are posted on

the website. The multiple choice quiz will be 5 or 10 questions worth 2

points each, and come directly from the Q&A documents.

You should read each chapter prior to answering any of the Q&A

questions. After reading the chapter print out each Q&A document and

answer each question. Refer back to the chapter to verify your

answers.


Hodges’ Lesson Questions Points

01 Project Management 5 10

02 Operations Management 5 10

03 Productivity, Competitiveness & Strategy 5 10

04 Decision Theory 5 10

05 Forecasting 5 10

06 Product & Service Design 5 10

07 Process Selection & Capacity Planning 5 10

08 Linear Programming 5 10

09 Facilities Layout 5 10

10 Design of Work Systems 5 10

11 Location Planning and Analysis 5 10

13 Introduction to Quality 10 20




Hodges’ Chapter Questions Points

14 Statistical Process Control 5 10

16 Aggregate Planning 5 10

17 Inventory Management 10 20

18 Material Requirements Planning 5 10

19 Just In Time & Lean Systems 5 10

20 Supply Chain Management 5 10


Homework is an integral part of this course. All homework

assignments are expected and required. Do not pick and choose

which problems you do. Do them all. Timely completion of

homework will reinforce concepts which have been presented in

classroom lectures.

Homework will not be picked up and graded. It will be my assumption

that unless you ask for help that you understand the material. It is your

responsibility to seek help with issues which you need reinforcement.

You will find in your business careers a similar philosophy.

Homework


If you are having difficulty with lecture material or with a particular

homework problem, you should do the following:

. Review the classroom example

. Visit with me during my office hours or by appointment.

Failure to organize your work (notebooks, computer diskettes, etc) and

keep up on a timely basis with assignments will result in a poor grade for

this course.

You should allow approximately 2 hours of review and/or

homework time for each 1 hour of classroom presentation.

Homework (continued)


You are near the end of your business careers and are expected to attend class unless there is

good excuse for the absence. Two (2) absences are allowed for this purpose. It is not

necessary to explain the reason for the missed class because it is automatically assumed that it

is for a valid legitimate reason.

Please note that CofC excused absences count as an absence. If you have 2 excused

absences and 1 more then you will be dropped from the course, so be sure that absences are

absolutely necessary. You never know when you will be sick or have some other situation that

requires you miss class.

Athletes needing to miss more than 2 classes should see me to determine if

accommodations can be made.

If you miss more than the allowed number above you will be withdrawn from the course.

Caveat: If for any reason there is a protracted illness or emergency which requires more

than 2 absences (supported by valid excuses) considerations will be given to grant a

policy exception.

Attendance Policy


Cheating in any form is NOT allowed and will be rewarded, at a

MINIMUM, with a grade of F in the course.

If copying is involved, both parties will be judged equally guilty.

You can find the complete Honor Code and all related processes

in the Student Handbook at

http://www.cofc.edu/studentaffairs/general_info/studenthandbook.html

Honor Code

http://www.cofc.edu/studentaffairs/general_info/studenthandbook.html


Exams will not be made up for any reason.

Missed exams will result in a grade of ZERO.

If you know in advance of a legitimate reason for missing an exam you

should discuss this with me. We may be able to work out a solution in

this situation.

Legitimate excuses for missing an exam, which are brought to my

attention after the exam time will be considered; however, my judgement

in this situation will be final and non-negotiable.

Make-Up Exams


The professor’s judgement with respect to grading exams, homework,

etc. is not debatable in this course.

However, if an error has been made in grading your exam, the mistake

will gladly be corrected.

However, it is your responsibility to detect such a mistake and bring it to

my attention on the day of the exam is returned to you. You forfeit this

right to appeal errors by being absent when the exam is returned, or by

waiting until later in the semester to contact me.

Grading Errors


Print out a copy of the lecture notes from the College of Charleston

website www.cofc.edu/~hodgesh and bring them to class with you each

day. You should print these 3 per page to allow for notes during each

lecture.

Keep a binder, folder, or notebook for your homework, lecture

presentations, class notes and handouts. Bring it to class each day.

Bring a calculator to class each day and know how to operate it properly.

Keep all of you assignments in an organized, orderly format. Easy

reference to homework may be necessary for timely completion of an

EXAM.

Basic Requirements

http://www.cofc.edu/~hodgesh


Do all homework assignments. Do not try to guess at which ones are

the most important. Any homework assignment is a potential EXAM

question.

If you use a computer that is not on campus, ensure that the software is

compatible with the classroom software.

You will be using EXCEL and WORD. If you are using EXCEL you may

have to perform an add-in to make sure the classroom software works

properly. You can see the EXCEL Basics lessons on my website to

learn how to do this.

Basic Requirements (continued)


The College of Charleston is equipped with state of the art computer

facilities for your use.

The PC Network may be accessed at numerous campus locations.

The Microsoft Office software that will be utilized in this class is available

in all labs.

Computer Facilities


Disability Statement

The College will make reasonable accommodations for persons with

documented disabilities. Students should apply at the Center for

Disability Services / SNAP, located on the first floor of the Lightsey

Center, Suite 104. Students approved for accommodations are

responsibility for notifying me as soon as possible and for contacting

me one week before accommodation is needed.


If you need assistance, see me during my office hours.

If my office hours are not convenient, I can be available by appointment.

Ask For Help

DSCI 304 Operations Management -...

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