DSC Floors Its Three Millionth VehicleBy: Ronnie Holliday - Account Executive - Jackson, MS

Congratulations go out to Jackson, MS area dealer Mouse Auto Sales for flooring DSC’s three millionth vehicle. In celebration, DSC presented owner Claude Ellzey with a check to pay off the milestone unit and a little something extra for a needed upgrade to his shop. Both Mississippi and Louisiana teams showed up to congratulate Mr. Ellzey, who was so surprised and grateful. “I feel so blessed,” he told Ronnie Holliday, DSC Account Executive, “I’ve never won anything before.”

Mr. Ellzey has been a valued DSC customer for 6 years. Before opening his own body shop in 2005, Mr. El-lzey spent 10 years in the body work, paint and colli-sion repair business. With the experience he gained in the auto repair business, as well as the contacts he had made while parts manager for McComb Diesel, Mr. Ell-zey knew the time was right to open his own repair busi-

ness. He did so in June 2005 and was an immediate suc-cess. His business in Osyka, MS. has been so successful, he recently opened a second location in McComb, MS.

Volume 4, Issue 4 - November 15, 2012

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Thank You For A Successful 2012By: Shane O’Dell - Chief Operating Officer

You, our valued customer, make the dif-ference for Dealer Services Corporation. It’s often said how important the cus-tomer is to any business. DSC hopes that not only our words, but more important-ly, our actions show you how important you are to the success of our company. The personal touch we provide at your place of business, our 24/7 access to do business on your time, and our Customer

Service team dedicated to provide you solutions in a time-ly manner, continue to be front and center of our actions. We’ve had a tremendous 2012 because of your loyalty to DSC and our employees’ continued commitment to making a difference in the service we provide.

In the coming months you will see additional products and services coming your way that we believe will support our overall philosophy: making it easier to do business with DSC so that you can focus on what makes a difference in your business. The role you have in running a business is not an easy job. Therefore, when we think of products and servic-es, it’s always centered on you. We’ll never take for granted what you have to do on a daily, weekly or monthly basis to run a successful business. It’s that core theme that drives our thoughts and ideas on how we can make a positive impact on assisting you with running your business.

We want to thank you for all that you have done and con-tinue to do that makes DSC successful. From the DSC family, we wish you a great holiday season and a successful 2013!

(From L to R): Jesse Boyd, DSC Sales Executive; Claude Ellzey, Ronnie Holliday, DSC Account Executive; and Roger Teate, DSC South Central Regional Director.

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For more than 100 years, Big Brothers Big Sisters has operated under the belief that inherent in every child is the ability to suc-ceed and thrive in life. DSC couldn’t agree more. Big Brothers Big Sisters makes meaningful, monitored matches between adult volunteers (“Bigs”) and children (“Littles”), ages 8 through 18, in communities across the country.

DSC’s General Counsel, John Wick, and Vice President of Opera-

tions and Business Development, Rich Coutu, serve on its board and various committees. At its annual Gourmet Dinner fund-raiser on September 27th, DSC sponsored the event’s speaker, John Feinstein. Attended by DSC, MAFS, Manheim and Cox employees, the sponsorship also included a cocktail party and book signing with Mr. Feinstein.

The Gourmet Dinner is a traditionally sports-themed event and has long been one of Indianapolis’ premier fundraisers, helping to raise almost $250,000 for Big Brothers Big Sisters of Central In-diana.

“It is really quite humbling and an honor to experience the corporate support for a great cause. The support speaks so well for the philanthropic nature of our city and central Indi-ana; especially when it comes to supporting our youth,” Event Chairperson and Big Brothers Big Sisters of Central Indiana Board member, Eric Lis, shared. The event took place at the India-napolis Marriott Downtown.

Auction Spotlight - Capital Auto AuctionBy: Gary Edwards - Account Executive, Raleigh

Over the past 20 years, Capital Auto Auc-tion has owned and operated a very successful auction in the Raleigh, NC area. This auction is one of the largest independent auctions in North Carolina. About 10 years ago, the auction outgrew its previous location and relocated to a

state of the art facility on 107 acres, just north of Raleigh in Youngsville, NC. This new facility allowed the auction to expand and provide a full reconditioning center, restaurant service, audio/video recording in all lanes, and transporta-tion services.

Capital Auto Auction is owned and operated by Michael Leith, founder of the Leith Automotive Group, and is one of the largest independent multi-franchise auto groups in the Carolinas. This auction has access to a large and diverse sup-

ply of late model used cars which makes this auction a “must attend” for any local auto dealer. The auction, which runs on Tuesday each week, typically runs about 400 units and will floor approximately 80 of these in any given week.

The DSC relationship with Capital Auto Auction began in October of 2006 and has been a mutually beneficial rela-tionship from the start. In fact, when asked about the rela-tionship the auction has with DSC, Cathy Loy, Head of Dealer Registration, remarked, “I love DSC. So easy to work with and no issues whatsoever.” The results speak for themselves as we currently capture approximately 30% of their weekly floored units. Derek Driggers, the auction’s Operations Man-ager, actively encourages DSC’s participation at the auction and appreciates it when we can offer dealer promotions that enhance their own special events.

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Auction

Brian Geitner, President of DSC, speaking at Big Brothers Big Sisters Gourmet Dinner on September 27, 2012.

DSC Gets Involved with Big Brothers Big Sisters

DSC’s Lender Proceeds Program (LPP) Expands NationallyBy: Peter Lavallee - Vice President, National Accounts

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Dealer Services Corporation continues to look for ways to partner with retail paper lenders to benefit their mutual customers. These partnerships allow for a more seam-less approach to dealer cash flow manage-ment.

Starting in 2011, the LPP program began as a small title service which enabled dealers to receive titles prior to paying off a DSC floor-

plan unit. This service was made available to dealers who agreed to authorize selected lenders to send all contract proceeds direct-ly to DSC. In return, the dealer would be sent title(s) applicable to the consumer contract that the dealer was getting ready to deliver.

Upon notification from the lender that the consumer contract was ready to fund, DSC would overnight the title(s) to enrolled dealers, allowing them to register the vehicle and perfect the lender’s lien without ever having to write DSC a check.

After notification from the lender that the lien was perfected, DSC would then receive those proceeds directly from the lender. DSC’s next action would be to offset the payoff amount with those proceeds that matched the VIN on the consumer con-tract. Once the payoff amount was applied, DSC would im-mediately send the remaining balance to the dealer via ACH (net proceeds), ultimately freeing up thousands of dollars in cash flow on each transaction.

DSC continues to create programs which allow dealers a better environment to conduct business with their floorplan provider. This exciting new program delivers enhanced cash flow, title management services, guar-anteed lender lien perfection, and increased floorplan lines of credit which have benefited the way dealers view their floorplan provider.

The 300+ dealers currently enrolled in this pro-gram have shared many valuable benefits with DSC since enrolling in the LPP program. Lenders have indicated an increase in contracts, in addition to

beneficial risk mitigating areas of lien perfection.

DSC has developed what some call “a monumental approach to conducting business with common dealers and their indirect lenders.” This program will continue to develop value through industry standards and how dealers use DSC to strengthen their cash flow position.

For more information on this unique dealer service, please contact your local DSC Representative. If you would like to encourage your lender to participate, feel free to have your lender representative contact Peter Lavallee at his office 978.702.4557 or cell 978.202.8009.

Got Cash Flow? It’s everything….