DS Series Programming GuideAAC

DS SERIES PROGRAMMING GUIDE-REVAAC-02.08.2006KAREL may modify the content of this guide because of any improvement or additionwithout any notice. The products may have some differences from the functionalitywritten in this guide according to the hardware revision or software version.

PREFACE

This guide covers all the programs of DS Series Systems. As the programming isone of the most important steps of setting up a PABX system, programming mustbe made only by authorized personnel.

As programming affects the functionality of the PABX, programming made byunauthorized people may cause undesired functions of your PABX.

Before starting the programming, the customer requests should be clearly notedthen relevant programming codes should be defined and then the PABX must beprogrammed as explained in this guide.

The PABX can be programmed through the system supervisor telephone andthrough a PC via the IDEA program. Via IDEA, programming can be made faster andmore effectively.

We wish you a successful programming session.

KAREL Electronics

TABLE OF CONTENTSI. INTRODUCTION ........................................................................................... 1

I.1. GENERAL DEFINITIONS ....................................................................... 2I.2. NUMBERING PLAN............................................................................... 3I.3. ABBREVIATIONS ................................................................................... 3

II. PROGRAMMING MODE............................................................................... 4

Entering The Programming Mode: ......................................................... 4Exiting The Programming Mode: ............................................................ 4Entering Program: .................................................................................. 4

III. GENERAL EXCHANGE PROGRAMS........................................................... 5

Saving Program Parameters Into Memory: ........................................... 5System Supervisor: ................................................................................. 5Initialization Of The System Tables: ....................................................... 5Automatic Night Mode: ........................................................................... 6Weekly Automatic Features:................................................................... 7External Music On Hold: ......................................................................... 8ACD Activation:........................................................................................ 9Ring Count For PBX Group Unanswered Calls:...................................... 9Auto-Dialer Attempt Count: .................................................................. 10Ring-Back Tone In Calls Through ACD Lines:...................................... 10Line Connection After A Call:................................................................ 11ACD Extension:...................................................................................... 11CRL Filter Time: .................................................................................... 12Dial Tone Check After 8: ....................................................................... 13GPBX Mode:........................................................................................... 13Tone During Waiting:............................................................................. 14PRI Busy Tone: ...................................................................................... 14ACD In Transfer..................................................................................... 15Intrusion Authority Level In Extended Secretary Group....................... 15Call Record Status: ............................................................................... 16Call Recording Device: .......................................................................... 16Serial Printer Status: ............................................................................ 17Serial Printer Language:....................................................................... 17Equal Loads On Lines: .......................................................................... 18Serial Printer Format:........................................................................... 18Number Of Dialled Digits: ..................................................................... 19Deactivating Number Of Dialled Digits:................................................ 19

ACD Response Time:............................................................................. 20Call Recording In Network Mode:......................................................... 20Call Wait Duration: (Waiting Time Of Call In Park)............................... 20Relay-On Duration:................................................................................ 21Duration For Automatic Hold:............................................................... 21Tone Duration To Drop Lines: ............................................................... 22Transfer Return Duration: .................................................................... 23Dial Tone Check on Analog Lines: ........................................................ 24Rural Extension Test Limits:................................................................. 24Automatic Rural Extension Test Time: ................................................. 25Rural Extension Test Request: ............................................................. 26Line Call Restricted Prefix Table:......................................................... 26Permitted Line Call Prefix Table: ......................................................... 28Call Recording Type (Defining The Local / STD / ISD Codes For CallRecording): ............................................................................................ 29Erasing Prefixes:................................................................................... 30Phone Lock Level Definition: ................................................................ 30Sub Exchange Address Table................................................................ 31CRL Pulse Price Precision:................................................................... 32Erasing Sub Exchange Address Table .................................................. 33Hotel Message Operator ....................................................................... 33E&M and Analog Line Test.................................................................... 34Forced Account Code User: .................................................................. 34Deleting Forced Account Code User:.................................................... 36Deleting All Forced Account Code Users: ............................................ 36Forced Account Code User Status Query: ............................................ 37Query Of All Forced Account Users’ States:......................................... 37Account Code Metering Pulse Reset: ................................................... 37Local Pager Connection:....................................................................... 37Do Not Disturb Mode............................................................................. 38External Ring Code For Digital Extensions........................................... 38Hot Line Delay Time .............................................................................. 39ACD Called Extension Ringing Time..................................................... 39Operator Maintenance Mode: ............................................................... 40PLC Mode: ............................................................................................. 41Conference Termination: ...................................................................... 42DTMF CLIP Header/Footer: .................................................................. 43EEPROM Table Reset: ........................................................................... 43Analog Extension Hook Flash Duration:............................................... 44Signalization Parameters: .................................................................... 44Signalization Parameter Printout:........................................................ 46External DTMF Signal Parameters:...................................................... 46

Internal DTMF Signal Parameters:....................................................... 47Tone Cadence Detection Activation: ..................................................... 48Tone Cadence To Drop Lines: ............................................................... 48Modem Mode......................................................................................... 49Ringback Tone Selection:...................................................................... 50CLIP On Transferred Calls:................................................................... 50Returning Screened Transfer: .............................................................. 51UAC Table Ringing Extension: .............................................................. 51Auto Attendant Calls In Records:.......................................................... 51Non Answering Extension Ringing Duration for Incoming Calls: ........ 52Information of Caller ID on KTS Line:................................................... 52Incoming Calls for Undefined Numbers:.............................................. 53Internal Parallel Ringing....................................................................... 53Detection of DTMF A,B,C,D Tones: ....................................................... 54Charging Unit on Network Mode Lines................................................. 54Deleting External Numbers Table ........................................................ 55

IV. EXTENSION PROGRAMS ......................................................................... 56

Intrusion Authority Level: ..................................................................... 56Line Access Authority Level:................................................................. 57Extension Line Access Group : ............................................................. 58Call Time-Out: ....................................................................................... 59“*”, “#” Keys / Hook Flash Authority: ................................................... 60Voice Mail Leave/ Lock Authority:......................................................... 61Hotel Room Access Permission: .......................................................... 62Call Pick Up Authority: .......................................................................... 62Follow Me Authority: ............................................................................. 63Call Back Authority: .............................................................................. 64Access Authority From DISA Line To An External Line:....................... 64Call Transfer Authority For Hot Line Users: ........................................ 65Incoming Call-Exempt Extension: ........................................................ 65Outgoing Call-Exempt Extension:......................................................... 66Phone Lock In Internal Calls................................................................. 67Authorization To Call Every Extension.................................................. 67Authorization To Start Conference ....................................................... 68Permission To Receive Transferred External Calls ............................. 68PLC Mode Authorities: .......................................................................... 69Automatic Password: ............................................................................ 70Call Record-Exempt Extension:............................................................ 71Pager Code:........................................................................................... 71The Language Of The System Messages:............................................. 72Voice Mail Warning:............................................................................... 72

Date/Time Info With Voice Mail:............................................................ 73Information Of Caller ID........................................................................ 73Message Announcement To An Extension ........................................... 74Message Waiting Lamp......................................................................... 75Toll Account:.......................................................................................... 75Polarity Reversal On Rural Extensions :.............................................. 76CLIP Format On EX200 (0/16C) Extensions : ....................................... 77Guest-Personnel / Fax Selection:......................................................... 78Hot Line: ................................................................................................ 78Direct-Call Hot Line : ............................................................................ 79Hotel Room Definition:.......................................................................... 80Local Extension: .................................................................................... 81Extension PBX Group: ........................................................................... 83Uniform Call Distribution Among Extensions: ..................................... 84Voice Mail Message Leave Authority: ................................................... 85Inaccessible Extension Through DISA / ACD Line:............................... 86Line Drop Exempt Extension: ............................................................... 86Busy Extension Signalling Exempt Extension: ..................................... 87Extended Secretary Group: ................................................................... 87ACD Parameters: .................................................................................. 88ISDN Fax Selection:............................................................................... 89Call Pick Up Group: ............................................................................... 90PBX Group Parameters On Extension Basis: ....................................... 91PBX Group Parameters On PBX Group Basis: ..................................... 92Parallel Caller ID In PBX Groups.......................................................... 93Virtual Extension Address:.................................................................... 94Digital/ISDN BRI Extension Display Message Language: .................... 94System Message With Voice Mail :....................................................... 96Permission To Call Extension With Voice Mail Forwarding : ............... 96Call Pick Up Method.............................................................................. 97Tenant Group......................................................................................... 98Voice Mail Busy/No Answer : ................................................................ 98DTMF Duration: ....................................................................................100Toll Account Query: ..............................................................................101Toll Account:.........................................................................................101Gateway Mode For Digital/ISDN BRI Extensions:................................103

V. LINE PROGRAMS.....................................................................................105

Line Status & Signalling: .....................................................................105Line Parameters: .................................................................................106Line Access Groups:.............................................................................107Line PBX Group: ...................................................................................108

DISA / ACD Line Selection: ..................................................................109Specific ACD Menus: ............................................................................110DISA Parameters: ................................................................................111Line-Line Connection Time-Out: .........................................................112Dialed Number Check / DISA – E&M Connection Time-Out: ..............112Line Pricing Information: .....................................................................113Transmit/Receive Voice Level:.............................................................114Dial Tone Check After Accessing Analog Line: ...................................115Equal Load On Line PBX Group: ..........................................................116Call Record-Exempt Line:....................................................................117Signalling After Line Connection: ........................................................117Polarity Reversal Detection .................................................................118Detect Tone On The Line......................................................................119Fax Detection: ......................................................................................120Fax Call Ringing Extension: .................................................................121Call Time-Out for Lines........................................................................121Centrex Lines .......................................................................................122

VI. DIGITAL LINE PROGRAMS......................................................................123

Direct Number / Ringing Extension Programming: ............................123Direct Number / Ringing Extension Deletion: .....................................123ACD Menus: ..........................................................................................123DISA / ACD Line Selection: ..................................................................124Line Parameters: .................................................................................125Digital Line Fax Detection:...................................................................126Digital Line Fax Call Ringing Extension:..............................................127

VII. E&M LINE PROGRAMS ..........................................................................128

Tone Reception / Transmission: ..........................................................128Call Forwarding On E&M Lines: ..........................................................129

VIII. PLC LINE PROGRAMS ..........................................................................131

PLC Operation Mode: ...........................................................................131

IX. EVM200 AUTO ATTENDANT & VOICE MAIL PROGRAMS .......................133

EVM200 Card Programming Mode: .....................................................134Erasing All ACD Messages:..................................................................135Erasing All System Messages:.............................................................135ACD And System Message Recording: ................................................136Listening To The ACD And System Messages: ....................................142Erasing The ACD And System Messages:............................................143Copying Messages Among Cards: .......................................................144

Copying All ACD Messages Among Cards: ..........................................145IX.1. GENERAL PARAMETERS .................................................................146

Constant ACD Messages:.....................................................................146Total Penalty: .......................................................................................148Changing Language: ............................................................................149Time-Out Durations: ............................................................................150

IX.2. THE MENU PARAMETERS AND THE ACTION TABLE .....................151Menu Entry Message:...........................................................................153Action Table:.........................................................................................154Menu Ringing Extension: .....................................................................160EVM200 Voice Level Settings: ..............................................................161Defining A Message For All Extensions:..............................................161Secondary Operator for Greeting Menus:............................................161No Answer/Busy Duration for Greeting Menus:..................................162

X. LAN ADAPTOR CARD PROGRAMS ..........................................................163

Network Settings: ................................................................................163

XI. VOIP CARD PROGRAMS..........................................................................164

Network Settings..................................................................................164

XII. LEAST COST ROUTING/NETWORKING PROGRAMS.............................165

LCR Activation: .....................................................................................165LCR Route Access Authority: ...............................................................165

XIII. FLEXIBLE NUMBERING PROGRAMS ...................................................167

Clearing Extension And Line Access Codes: .......................................167Clearing Feature Access Codes:..........................................................167Flexible Numbering Reset: ..................................................................168Extension/Line Access Code:...............................................................168Changing Access Codes Of A Group Of Extensions Or Lines: .............169Feature Access Code: ..........................................................................170Access Code According To The Physical Location: .............................174SUMMARY:............................................................................................175

XIV. MAINTENANCE PROGRAMS ................................................................177

EVM200 Playing Channel Test .............................................................177DSP Resources Query ..........................................................................177Common Statistics ...............................................................................177Stopping Alarm: ...................................................................................178Serial Port Application Selection.........................................................178Serial Port Speed .................................................................................180

Fidelio Protocol Selection:...................................................................180Reset Data Query: ................................................................................181Deleting Reset Data: ............................................................................181Reset Number Query: ..........................................................................181Powering A Card On/Off: ......................................................................181Clearing The Non-Volatile Memory: ....................................................184Monitoring R2/TWT Card......................................................................184Communication Query: ........................................................................185Dynamic Parameter Query: .................................................................186Sub Exchange Information Query ........................................................186Sub Exchange Address Query ..............................................................187Kernel Query ........................................................................................187Card Version Query: .............................................................................187Powering A Rural Extension Port On...................................................187Error Message Of ISDN Port................................................................188Monitoring DSP Messages:..................................................................189Adjusting Multiple Conference Voice Level: ........................................189CC Version Query: ................................................................................190Analog and Rural Extension Card Version Query:...............................190ISDN BRI and Digital Extension Card Version Query: .........................191VoIP, TWT, PRI ISDN, BRI ISDN And R2 Line Card Version Query: .....191Analog and LB Line Card Version Query: ............................................192Extension Parameter Query:................................................................192Version Query Of Karel Feature Phones And DSS Modules:...............192Feature Table Query: ...........................................................................193PRI ISDN Card As System Clock Source: ............................................194External Clock: .....................................................................................195CRL Capacity Query:.............................................................................195Group Parameters Query:....................................................................196Line Monitoring: ...................................................................................196Resetting The System By Preserving Its Parameters:........................196

XV. REMOTE PROGRAMMING......................................................................198

Activation Of The Remote Programming : ..........................................198Important Notes For The Technicians Who Will Make Use Of TheRemote Programming Feature: ..........................................................198Exiting The Remote Programming Mode ............................................200

XVI. SPECIFIC OPERATOR PROGRAMS.......................................................201

Operator Initiation Code.......................................................................201Operator Mode Activation ....................................................................201Operator Mode Deactivation ................................................................202

Operator Mode Query...........................................................................202Operator Mode Codes ..........................................................................202Operator Mode Parameters .................................................................204Saving Operator Mode Parameters Into Memory................................205Operator Mode Parameters Query ......................................................205

DS Series Programming Guide

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I. INTRODUCTIONThanks to the rich software structure of the system, several parameters related tothe operation of the DS Series exchange can be modified according to customerrequirements. The modifications are done through program codes.

The system can be programmed in two ways. The first one is the programmingthrough telephone of the system supervisor (by default the first extension of thesystem, extension 1110). A different extension can be assigned throughprogramming by the system supervisor.

The second way is using a PC to program the system. All of the programs that canbe entered through the system supervisor’s telephone can be entered through a PCby using the IDEA program, a method, which is much easier than the programentrance through phone, thus it is recommended. In addition to that, someparameters that can be modified through the IDEA program cannot be modifiedthrough programming with phone (eg. ring and tone cadence.) The details of thiskind of parameters can be found in IDEA guide.

IDEA program is given with the system as a standard tool. The details about thesetup and use of this program can be found its own guide.

The system cannot be programmed during normal operation mode. It should beswitched to programming mode by the System Supervisor. Following all themodifications of parameters in programming mode, those modifications must besaved in the memory and then the programming mode should be exited. Unless themodifications with the parameters are saved, the parameters will have to beprogrammed again, in case of any power failure.

The structure of the program codes is standard. For all programs, there is a six-digit program code, followed by parameter codes. Details about those parametershave been included in the descriptions of the related programs. However, there isan important point about extension and line access codes that should beemphasized: In several programs, extension or line access codes must be enteredas a parameter. One should be careful, during the entry of the extension or linenumbers while programming, of the fact that the line numbers in the system arefour digits by default but can be changed to any value up to 8 digits.

Additionally, the parameters of extensions or lines in groups can be modifiedthrough single program code entrance, thanks to the group programming feature,which has been designed for time saving for the programmer during theprogramming of extension or line parameters. It is directly apparent from theprogram code whether or not the group programming option exists. Codes of theprograms with no group programming option begin with the prefix 800. Codes of theprograms with group programming option begin with the prefix 801 and the group


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program codes begin with 802 prefix. That situation has been indicated in the formof program codes within each program description.

In the following pages of this guide, the program codes related to various modulesof the DS Series system have been presented in the form of groups sorted withrespect to program code order. The purpose is making it easy for the programmerto find the programs for the related module, as well as providing conceptualintegrity.

It is recommended that all of the programs below should be read and all the codesto be entered during the programming should be determined prior to programming.

I.1. GENERAL DEFINITIONSExplanations of the programs have been presented in a constant format in thisguide.

Heading Line: Name of the program is stated.

Definition: Brief explanation of the program is stated. This section is omitted insome programs, since it has been included in the sections for necessaryexplanations and parameter definitions.

Program Codes: Some extension and line parameters can be programmed in twomethods. One of them is programming of a single extension or external line and theother is programming of line group. Thus, parameters related to an extension orline can be programmed either individually or in groups. In this section, both“Singular Program Code” and “Group Program Code” are stated.

Parameters: Parameters related to programs are stated with their definitions.Some of the parameters are “conditional” ones that are to be entered in connectionwith some previous parameters. Those conditional parameters are indicated inbraces: { }

Cancellation: The codes that will cancel the given program are defined here. Pleasenote that this section is used only if the related program has different activation andcancellation codes.

Default value: Factory default initial values of program parameters are stated here.

Notes: Additional constraints, warnings and information about the program arestated.


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I.2. NUMBERING PLANDS Series Exchange has four-digit extension and line numbers starting from 1110as factory default. The extension and line numbers can be modified through theFlexible Numbering facility of the system, in a range of minimum 1 and maximum 8figures.

While programming, in case an extension or line number is needed, the final valueof that number is used.

I.3. ABBREVIATIONSIn the table below, the meanings of the abbreviations used in this guide are given.

DP Dial Pulse

DTMF Dual Tone Multi Frequency

DISA Direct Inward Subscriber Access

ACD Automatic Call Distributor

ISDN Integrated Services Digital Network

PRI 30 - channel ISDN line (Primary Rate Interface)

BRI 2 - channel ISDN line (Basic Rate Interface)

E&M Ear & Mouth


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II. PROGRAMMING MODEEntering The Programming Mode:877777In order to set the exchange into the programming mode, that code must be dialedon system supervisor phone. Otherwise, the exchange will not accept the dialedprogram codes and it will signal error tone to the programmer.

Notes

The phone through which the programming will be performed is the one withnumber 1110 that is connected to the first extension card in the first rack. Thisassignment can be changed by programming.

Upon the system is set into the programming mode, if there is a Karel DSS200Emodule, which has been connected to the exchange, the “Pr” LED on the BusyDisplay Panel is lit.

Exiting The Programming Mode:877778

After the programming of the exchange has been completed and all of themodifications have been saved to the memory, the exchange must be exited fromthe programming mode. Unless that code is dialed, the system will remain in theprogramming mode permanently, since there is no time limitation for that mode.

Entering Program:While entering the program, it’s essentially important to enter parameters incorrect length. Otherwise, the program may be ineffective, or the system may notwork as desired at all, due to the erroneous entry.

Therefore, one should be careful about the length of parameters that have beenindicated in the program definitions. As can be seen in definition sections, lengthsof some parameters may be variable. If such parameters will be entered in a lengththat is shorter than the length indicated as the maximum number of digits, thenthey must be terminated with the “*” key. Because of that, the programming mustbe done with a DTMF phone. If the exchange has previously been programmed, theextension, whose phone the programming has been performed through, may not beauthorized to use the key “*”. In spite of this fact, the key “*” may be used whileentering the programs. Internal dial tone is received upon proper completion of theprogramming; otherwise, error tone is received. In such a case, the relatedprogram code should be re-entered.


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III. GENERAL EXCHANGE PROGRAMSSaving Program Parameters Into Memory:

800000

Notes

After programming has been completed, the program codes and all of theparameters must be definitely saved into the non-volatile memory. Otherwise,recent values of the program parameters will be lost in case of a blackout or anyother power failure.

System Supervisor:

The system supervisor can be changed by the code below. The system supervisorsets the system into programming mode, enters programming codes, saves them,and then exits the programming mode.

800001 A

Parameters

A : The extension access code

Default Value

A = 1110

Notes

The programming of the system can be done by the extension with the access codeA only.

Initialization Of The System Tables:

The code below sets the various system parameter tables to their initial forms.

800002 P


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Parameters

P : 1 Resets Line Parameters and the parameters of Line Status andSignaling programs.

: 2 Resets Parameters of Access Group and Access Group Line Matchingprograms.

: 3 Cancels Remote Follow Me / Follow Me facilities activated by theextensions in Night Mode and PBX Groups defined for both Day andNight Modes.

: 4 Resets Line Call Authority Levels of all extensions, Restricted Prefixesand Permitted Prefixes.

: 5 Flowing of communication parameters of the card activated by theprogram 800960 Y 7 is stopped.

: 8 Resets all system and user parameters, except the ones that belong tocommon and private pool numbers.

: 9 Resets all system and user parameters and clears common and privatepool numbers.

Notes

You can make use of that feature, if you want to program your exchange completelyor partially.

In case of a failure, before using any of those codes, check whether the failure ispersistent or not by reloading the system parameters by 744. (The code 744 can bedialed by the operator only.)

Automatic Night Mode:

The code below switches the system automatically between day and night modes ata pre-determined time, every day. In night mode, some parameters of the systemcan be set different from day mode and hence efficiency can be improved duringnight mode. The parameters, which can be set different for day mode and nightmode are:

a) Extension parallel ringing service

b) Line access authority levels of extensions

c) PBX groups of extensions

d) Common pool access authority of extensions

e) Follow me no answer / busy for extensions


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f) Follow me for extensions

g) Follow me secretary mode for extensions

h) Line access groups for extensions

i) Call pick up groups for extensions

j) Executive-secretary groups for extensions

k) Outgoing Call-Exempt Extension

l) Inaccessible extensions through DISA/ACD lines

m) Extension LCR access authorities

n) Access groups for lines

o) Ringing extensions for lines

p) PBX groups for lines

r) Line LCR access authorities

800003 HHMM1 HHMM2

Parameters

HHMM1 : Automatic starting time of the Night Mode.

Format: Hour (00-23) Minute (00-59).

HHMM2 : Automatic exiting time from the Night Mode.


Cancellation

800003* should be dialed.

Default Value

800003 is not active.

Weekly Automatic Features:

It allows setting the Night Mode active all day long in any desired day of the week.

800004 S G N


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Parameters

S : 0 Night feature

G : 0 Saturday

: 1 Sunday

: 2..6 Monday...Friday

N : 0 The night feature is not active throughout the day.

: 1 The night feature is active throughout the day.

Default Value

N = 0 for all days.

Notes

When the Automatic Night Mode Program is entered, the Weekly Night Modeprogram is not deactivated at midnight; instead, it remains active until thetermination time of the Automatic Night Mode program.

External Music On Hold:

It allows an external music source connected to the system to be activated ordeactivated, which the callers may listen to while they are on hold or parked.

800005 P

Parameters

P : 0 External music is not active.

: 1 External music is active.

Default Value

P=0

Notes

You can let the lines you have put on hold listen to the music being broadcastedfrom an external music source like tape player or radio, which is connected to yourexchange.


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ACD Activation:

It activates or deactivates the ACD feature.

800006 P

Parameters

P : 0 ACD is not active

: 1 ACD is active

Default Value

P = 0

Notes

In order to activate the ACD, there must be at least one EVM200 card in theexchange.

Ring Count For PBX Group Unanswered Calls:

That program defines the number of rings, after which a call request coming to aPBX group is transferred to the next extension if it is not answered.

800008 P

Parameters

P : 1..8 Ring count

Default Value

P=3.

Notes

The parameter defined by this program is valid for all groups defined by theExtension PBX Group program.


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Auto-Dialer Attempt Count:

That program defines how many times a number will be called when the auto-dialeris activated.

800009 P

Parameters

P : 01..16 Auto-Dialer attempt count

Default value

P=15.

Notes

The number defined by that program should not exceed any number prescribed bythe authorities in any country in which the exchange is used.

Ring-Back Tone In Calls Through ACD Lines:

That program defines the structure of the ring cadence that will be heard during theringing of the called extension upon dialing a valid extension number by someonecalling through Auto Attendant or DISA line. This cadence is also used in externalcall transfers.

800010 P

Parameters

P : 1 The caller hears music.

: 0 The caller hears normal ring-back tone.

Default Value

P=0.

Notes

Considering the possibility of normal ring-back tone confused with the standard COcadences, it will be useful to broadcast music instead of ring-back tone.


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Line Connection After A Call:

That program defines whether an extension will directly receive a dial tone after aconversation is over.

800011 P

Parameters

P : 0 Dial tone connection.

: 1 Error tone connection.

Default Value

P=0.

Notes

1. When P = 1, the extension will receive error tone, instead of dial tone, upontermination of a call. In that case, he is supposed to hang up and then lift thehandset again, in order to receive a dial tone.

2. That program is suitable especially for rural-type exchange applications.

ACD Extension:

If an external automatic call distributor system is connected to the system, thisprogram defines the first extension that is psychically connected to this ACD.

800012 A

Parameters

A : The extension access code.

Notes

1. As the first step, the extensions connected to ACD must be put in the same PBXgroup. Then, it is enough to define only the first extension of the PBX group asthe ACD extension.


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2. DS series system use in-band signalling for external ACD systems. Via the in-band signals, the system identifies the following:

a) The type of the call (category). There are four categories:

Category no: Category definition:

0 Direct Call (The voice mail port of the DS series system isdirectly called).

1 Forwarded Call (An extension is called but this extension hasforwarded her/his calls to the voice mail port of the DS seriessystem).

2 Busy Call (An extension is called but as he is busy at themoment the call is diverted to the Voice mail port of the DSseries system).

3 Unanswered Call (An extension is called but as he is notanswering for three ringing periods, the call is diverted to thevoice mail port of the DS series system.

b) Calling Party Number (CGPN)

c) Called Party Number (CDPN)

3. The format of the in-band signals (as the series of DTMF signals) is:

*Category No*CGPN*CDPN*

If category no is 0, CDPN is not used in this format.

CRL Filter Time:

This program determines the time for the system to start recording the externalcalls.

800013 P

Parameters

P : 00…90 The system starts recording the call P seconds after the dialleddigits are sent to the external line.

Default Value

P=10.


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NotesWhen a charging unit (AOC or metering pulse) is received during an external call,the counter for call duration will be re-started and the starting time of the call willbe determined as the time of receipt of first charging unit. The counter will be re-started also when A, B, C or D tone is received.

Dial Tone Check After 8:This program activates dial tone check after ‘8’ is dialed on external lines.

800014 P

Parameters

P : 0 Dial tone check after ’8’ is not active.

: 1 Dial tone is checked after ‘8’ is dialed on external line until the end ofthe duration defined by the 801212-coded program.

Default Value

P = 0

NotesSome PSTN exchanges produce another dial tone between the first and seconddigits (if the first dialed digit on the external line is ‘8’). If P = 1 is activated, this toneis waited for at most the value defined by 801212 program. If dial tone is receivedwithin this period, the rest of the number is sent to the external line. If dial tone isnot received within this period, the line is disconnected.

GPBX Mode:

It activates GPBX mode in which call charges of extensions and lines can becontrolled on a monthly basis.

800015 P

Parameters

P : 0 GPBX mode is not active.

: 1 GPBX mode is active.

Default ValueP = 0


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Notes

1. If the polarity is not reversed or a metering pulse is not received within the firstminute, then external calls are terminated in GPBX mode.

2. See 801199 coded Toll Account program for the details of call charge control ofextensions and lines.

Tone During Waiting:

This program determines the tone heard when the extension is waiting when theLCR route is applying “Dn” filter to the numbers he dialed.

800016 P

Parameters

P : 0 The extension receives silence as he is waiting for n seconds.

: 1 The extension receives ring back tone as he is waiting for n seconds

Default Value

P = 0.

Notes

This program is especially useful in case LCR is used for router connections. By P =1, the caller receives ring back tone while the router is reaching the called party,hence the caller establishes the call as a normal call.

PRI Busy Tone:

This program determines the call termination information for incoming callsthrough PRI lines when the called extension is busy.

800017 P

Parameters

P : 0 Call is terminated with ALERTING message .

: 1 Call is terminated with DISCONNECT message.


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Default Value

P=0

Notes

This program parameter is programmed according to the C.O. requirements.

ACD In Transfer

When an external call coming through an Auto Attendant line is transferred to abusy or not answering extension, this program can be used so that EVM can servethis call.

800018 P

Parameters:

P : 0 EVM200 does not serve the call.

: 1 EVM200 serves the call. If the extension is busy or not answering,Busy Message or No Answer Message is played.

Default Value:P=0

Intrusion Authority Level In Extended SecretaryGroup

800019 P

Parameters:

P : 0 Extensions from different Extended Secretary Groups can not directlycall each other if they have activated Follow Me Secretary Mode.

: 1 Extensions from different Extended Secretary Groups can directly calleach other if they have activated Follow Me Secretary Mode,depending on their level of Intrusion Authority. The extensions withhigher Intrusion Authority Levels can directly call other extensions.


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Default Value:

P=1

Call Record Status:

That program defines the type of calls to be recorded.

800020 P

Parameters

P : 0 No recording

: 1 Only international outgoing calls are recorded.

: 2 Only long distance and international outgoing calls are recorded.

: 3 All outgoing calls on lines are recorded.

: 4 Unanswered incoming calls and all outgoing line calls are recorded.

: 5 All incoming and outgoing line calls are recorded.

: 6 Only internal calls are recorded.

: 7 All outgoing line calls and internal calls are recorded.

: 8 All calls are recorded.

Default Value

P=3.

Call Recording Device:

That program defines the call recording device as either a computer or a serialprinter.

800021 P


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Parameters

P : 0 Call recording device is a computer.

: 1 Call recording device is a serial printer.

: 2 Records of transferred calls are logged separately and marked withcharacter T(only for serial printer).

: 3 Records of transferred calls are logged separately and but not markedwith character T(only for serial printer).

Default Value

P = 0.

Notes

In order to work with printer, the parameter 1, 2 or 3 should be used. Moreover, thecode 800022 0 must used for activating the printer.

Serial Printer Status:

That program is used for setting the printer into on-line or off-line mode for callrecord print-outs.

800022 P

Parameters

P : 0 The printer is set to on-line mode - activated.

: 1 The printer is set to off-line mode - stopped.

Default Value

P = 1.

Serial Printer Language:

That program defines the language of the printout taken from the printer as eitherTurkish or English.

800023 P


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Parameters

P : 0 The printout is in Turkish.

: 1 The printout is in English.

Default Value

P=0.

Equal Loads On Lines:

Allows assigning equal load on lines for each line access group when extensionsuse Automatic Line Access feature. Especially useful to have equalized call chargeson all lines.

800024 P R

Parameters

P : 00 P parameter is valid for all line access groups.

: 01..31 P parameter is valid for specified line access group.

R : 0 Equal load on lines is not active. The system accesses the lowestnumbered line.

: 1 Equal load on lines is active. The least recently used line isaccessed.

Default Value

P=00 & R =0

Serial Printer Format:

Allows setting the number of lines for the call records printing.

800025 P


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Parameters

P : 0 Each call record is printed as two lines. A line can be at most 80characters. The duration is printed in hh:mm format.

: 1 Each call record is printed in one line. The line can be at most 80characters. The duration is printed in hh:mm format.

: 2 Each call record is printed as two lines. A line can be at most 85characters. The duration is printed in hh:mm:ss format.

: 3 Each call record is printed in one line. The line can be at most 85characters. The duration is printed in hh:mm:ss format.

Default Value

P=0

Number Of Dialled Digits:

Determines the number of dialed digits to be sent to the external line when thiscontrol is activated by the 801208 coded programming facility.

800026 P Q

Parameters

P : 0…9 First digit of the dialled number.

Q : 00…99 Number of digits to be sent to the external line.

Default Value

For P=1 Q=3, for P=0 Q=11, for other digits Q=7.

Deactivating Number Of Dialled Digits:

Determines the number of dialed digits to be sent to the external line as 0.

800027


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ACD Response Time:

Through this program, it is possible to determine the response time of ACD for theincoming calls on the lines that are enabled with ACD usage by the 801204 codedprogramming facility.

800028 P

Parameters

P : 0 ACD answers the call immediately.

: 1…7 ACD answers the calls after it rings P times.

Default Value

P = 0.

Call Recording In Network Mode:

Through this program, it is possible to determine whether the calls establishedthrough lines in network mode are recorded or not. (The network mode lines arethe lines on which the numbers of dialed digits are not controlled by parametervalue 1 of the 801208 coded program).

800029 P

Parameters

P : 0 The calls established through these lines are not recorded.

: 1 The calls established through these lines are recorded.

Default Value

P = 0

Call Wait Duration: (Waiting Time Of Call In Park)

That program defines the duration during which the parked calls will remainparked.

800030 T


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Parameters

T : 03 .. 18 x 10 waiting duration in park in seconds

Default Value

T = 06

Notes

When the waiting time is elapsed the call returns back to the parking extension.

Relay-On Duration:

That program defines the duration during which the relay systems, which can beused for door opener controlling purpose in the system, are active.

800031 P T

Parameters

P : 0 First relay

: 1 Second relay

T : ((00..63) + 1) x 0.1 relay-on duration in seconds

Default Value

T=00

Notes

There is a single external relay in DS200S and DS200M systems, so P = 1 is notoperational for these systems.

Duration For Automatic Hold:

That program enables an incoming call to be put on hold automatically, in case it isnot answered within a period specified by that code.

800033 T


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Parameters

T : 01..99 A call that is not answered after T seconds is put on holdautomatically.

: 00 Automatic hold is not active.

Default Value

T = 00.

Notes

1. An incoming line call is answered automatically after T seconds if the operatoris busy and the external party hears music (If the Music On Hold has not beenactivated, the caller receives wait tone.) The automatic hold feature has notbeen activated by default at the beginning.

2. If the call on hold is not answered within 2.5 minutes, then the line isdisconnected.

3. The external calls that are on hold are in the queue of the operator or theringing extension.

4. If the “Hold On” ACD message has been recorded by the system supervisor, theexternal caller first hears this message and then starts hearing music or waittone.

Tone Duration To Drop Lines:

With this program, the duration of the tone to be detected through the lines, whenone of the parties hangs up his telephone in case of a line-line connection, isdefined so that the lines can be dropped on time.

800034 T P R

Parameters

T : 0 Tone detector is dedicated to the lines with 15 seconds intervals.

: 1 Tone detector is dedicated to the lines with 100 msec intervals.

P : 08..14 The duration to check the ON period of the tone.

R : 5..8 The ON duration of the tone to be detected.


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Default Value

T= 0, P=11 & R=5

Notes

1. Example: The tone to be received from a line is assumed as 300 msec ON, 300msec OFF, 300 msec ON, 300 msec OFF, 900 msec ON, 300 msec OFF then;

Total tone duration = 300 + 300 + 300 + 300 + 900 + 300 = 2400 msec=2.4 sec

Tone ON duration = 300 + 300 + 900 = 1500 msec=1.5 sec

If P=11 & R=6 is set, then the system tries to detect a tone ON duration of 6 sec,within 11 seconds total tone duration.

2. When this program is used, one of the tone detectors of the system remainsdedicated to the lines used for line-line connection and this may affect theperformance of the system during high traffic. Therefore, if the cadence of thetone is known, it is recommended to use 800087 coded program instead of thisone.

Transfer Return Duration:

That program adjusts the return duration of the transferred and unansweredexternal calls to the transferring extension.

800035 P

Parameters

P : 001…180 Return duration in seconds

Default Value

P = 28

NotesThis program also controls the duration along which an extension can ring with theincoming calls. If this duration is less than 28 seconds, the extensions can ring atmost 50 seconds and then call is disconnected. If the transfer duration is biggerthan 28 seconds, then the maximum ringing time is (Px50)/28 seconds.


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Dial Tone Check on Analog Lines:

This program is used to deactivate the dial tone check on analog lines, which isautomatically made by the system in each 10 minutes.

800036 P

Parameters

P : 0 The system makes dial tone check in each 10 minutes.

: 1 The system does not make dial ton check.

Default Value

P = 1.

Notes

This program also deactivates dial tone check on PLC lines, which are used in PLCmode.

Rural Extension Test Limits:

This program is used to define the limit values that will be used in tests of EX200(0/16R) rural extension cards.

800037 P Q

Parameters

P : 0 800037 0 Q1 Q2

Q1: Minimum extension feed voltage

Q2: Maximum extension feed voltage

: 1 800037 1 Q1 Q2 Q3

Q1: Extension resistance when short-circuited

Q2: A wire resistance with respect to ground

Q3: B wire resistance with respect to ground

: 2 800037 2 Q1 Q2

Q1: Minimum A wire leakage voltage


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Q2: Maximum A wire leakage voltage

: 3 800037 3 Q1 Q2

Q1: Minimum B wire leakage voltage

Q2: Maximum B wire leakage voltage

: 4 800037 4 Q

Q: Extension capacitance when open-circuited.

: 5 The limit values are sent to DS200.LOG file.

Notes

1. The values entered by parameters Q must be 5 digits.

a) The most significant digit of this parameter indicates the sign of the valueentered by the rest of the digits: if this digit is entered as 0, the value isnegative; if it is entered as 1, the value is positive.

b) The next two digits are the integer part of the value.

c) The least significant two digits are the decimal part of the value.

E.g. If the minimum and maximum feed voltages will be –51.32 V and+63.21 V, then the program must be entered as 800037 0 05132 16321.

2. Once the code 800037 5 is dialled, the limit values as well as the automatic testtime (if defined by the 800038-coded facility) will be sent to DS200.LOG file asbelow:

Vdd(V):(3.13)-(3.46)Line Resistance(Kohm):20.00Tip Resistance(Kohm):10.00Ring Resistance(Kohm):10.00Foreign Tip Volt(V):(-60.00)-(60.00)Foreign Ring Volt(V):(-60.00)-(60.00)Line Capacitance(mF):5.00Automatic Test Time=12:12Test Active=1

Automatic Rural Extension Test Time:

This program is used to define the time at which EX200 (0/16R) rural extensioncards in the system will be tested automatically.

800038 HHMM


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Parameters

HHMM : Automatic starting time of test.


Cancellation

8000038* should be dialed.

Notes

The test will automatically be started everyday at the defined time.

Rural Extension Test Request:

This program is used to test all the extensions in an EX200 (0/16R) rural extensioncard.

800039 Y

Parameters

Y : The slot number of the card.

Notes

1. The test for rural extension cards can also be started from IDEA of version BAFor better.

2. The test results of problematic extensions are sent to DS200.LOG file one byone as below:

time=15:35:26 date=25/10/05PortNo|Vdd(V) |RLine(Kohm) |RTip(Kohm)|RRing(Kohm)|VFTip(V) |VFRing(V) |CLine(uF) 26 3.21(P)176.19(P) 36.66(P) 71.33(P) -0.93(P) -46.33(P) -6.60(F)

Line Call Restricted Prefix Table:

It allows prefix definitions for different call levels in order to restrict line calls.Extensions cannot call, according to their line authority levels, the numbers startingwith the prefixes defined for the corresponding levels.

800040 P T


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Parameters

P : 1 Extensions with the local line call authority cannot call the numbersstarting with the defined prefix.

: 2 Extensions with the long distance line call authority cannot call thenumbers starting with the defined prefix.

: 3 Extensions with the international line call authority cannot call thenumbers starting with the defined prefix.

: 4 Extensions whose authorities are for local line calls can call numbersstarting with 0212 and 0216.

: 5, 6, 7, 8 General purpose levels

T : Prefix with at least 1 and at most 4 digits.

Default Value

For P = 1, T = 0

For P = 2, T = 00

For P = 4, T = 0

Notes

1. Through that program, 8 numbers can be entered for each P value. Error toneis received upon any further attempt afterwards.

2. If the number to be entered into the table consists of less than 4 digits, itshould be terminated with “*”. Besides, the program should also be terminatedwith “*” for each P and T value that has been entered.

3. Levels 5,6,7 and 8 can be established by entering desired numbers. In thatcase, desired extensions can be restricted to call numbers in desired regionsby authorising through the program 801101.

Example 1: 00 has been restricted for region 2 as default. In that case, when800040 2 0212* is entered, both 00 and 0212 become restricted from now on.

Example 2: By entering 800040 5 435*, 801101 1111 6 5, only the extension 1111is restricted to call line numbers starting with 435. In that case, the extension1111 can call all local, long distance and international numbers except thedetermined number.


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Permitted Line Call Prefix Table:

By defining prefixes for different line call authority levels, it enables calling thenumbers starting with that prefix.

800041 P T

Parameters

P : 1 Extensions with the local line call authority can call the numbersstarting with the defined prefix.

: 2 Extensions with the long distance line call authority can call thenumbers starting with the defined prefix.

: 3 Extensions with the international line call authority can call thenumbers starting with the defined prefix.

: 4, 5, 6, 7, 8 General purpose levels

T : Prefix with at least 1 and at most 4 digits.

Default Value

For P = 4, T= 0212 and T = 0216

Notes



Example 1: Extensions, with local line call authority, of an exchange that is inAsian side of Istanbul, cannot normally call any number following an area code.Hence, they cannot call the European side of Istanbul, either, since the areacode is different. However, the extensions with local call authority can beenabled to call numbers starting with 0212 (The area code of the Europeansection) through the program 800041 1 0212.

Example 2: 800041 1 051 *800041 1 03 *

In that case, an extension with local line call authority can call long distancenumbers starting with 051 and 03.


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Call Recording Type (Defining The Local / STD / ISDCodes For Call Recording):

That program allows modification of local (L), long distance (STD), international(ISD) codes, in order to define the types of calls that are to be listed during callrecording.

800042 P T

Parameters

P : 1 Local line code

: 2 Long distance line code

: 3 International line code

T : Number with at least 1 and at most 4 digits.

Default Value

The long distance code : 0

The international code : 00

Notes


2. The local, long distance and international codes defined by that programshould be entered into the corresponding fields of restricted prefixes tablethrough the program with the code 800040, for the appropriate operation of theexchange.


Example: 800 042 3 09*

800 042 2 0*

In that case, the long distance code becomes 0 and the international codebecomes 09.


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Erasing Prefixes:

The prefixes defined by Line Call Restricted Prefix Table and Line Call PermittedPrefix Table or the L/STD/ISD codes can be erased through that program.

800043 P T

Parameters

P : 1 Restricted prefix table (800040)

: 2 Permitted prefix table (800041)

: 3 The L/STD/ISD codes (800042)

: 4 Phone lock levels (800044)

T : Row number in the range 1...8

Notes

If the parameter P is entered as 3, in that case:

The local (L) code is erased for T=1.

The long distance (STD) code is erased for T=2.

The international (ISD) code is erased for T=3.

Example: Upon entering 800043 1 2, the prefixes in the 2nd line of the restrictedprefix table are erased.

Phone Lock Level Definition:

It allows defining levels so that extensions can lock their telephones for differenttypes of calls.

800044 P Q

Parameters

P : 1…8 Lock level

Q : Locked prefix


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Notes

1. The prefixes that can be defined by this program can be the access code of anyport, the activation code of any service or (if LCR is activated on the system) anyprefix on Leading Digits Table.

2. At most 8 locked prefixes can be defined for a level. Each of these lockedprefixes is defined by separate entries of the program.

3. The locked prefix can be at most 4 digits. If the prefix is less than 4 digits, thecode must be ended by *.

e.g.: 800044 2 112 *

800044 2 03 *

In that case, if an extension locks his telephone with level 2, he will not be ableto dial numbers starting with 112 and 03.

Sub Exchange Address Table

This program allows defining the addresses of S2GW or VoIP cards connected toyour system. You can use S2GW cards for increasing the extension capacity of yoursystem by connecting several devices and you can use VoIP cards for having IPextensions on your system.

800045 P1 P2 Q R

Parameters:

P1 : 4-digit physical address of the first port of the card.

P2 : 4-digit physical address of the last port of the card.

Q : 000…255 Index no for the card.

R : 0 When there is a conversation between extensions of main andsub exchanges and if conversation is ended by extensions fromthe main system, the extensions of sub exchange receive dialtone.

: 1 When there is a conversation between extensions of main andsub exchanges and if conversation is ended by extensions fromthe main system, the extensions of sub exchange receive errortone.


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Notes:

1. If the installation of S2GW is not proper, the system supervisor cannot use thisprogram code.

2. This program must be used for each S2GW card that is used to connect to sub-systems, for each VoIP card which will be used for IP telephony connectionsand for each digital extension that is used in gateway mode in order to makeaddress definition.

3. The maximum number of virtual extensions that can be added to the system is750. Virtual extensions can be extensions of another system that is connectedto your system via S2GW card, or IP extensions connected to your system viaVoIP card or digital extensions in Gateway mode. System supervisor can giveany access code to these virtual extensions, but their physical address startfrom port 1537.

4. Only analog extensions can be programmed as virtual extensions. Besides, thetelephones of these extensions must be standard 2-wire telephones, thetelephones connected to Karel serial data line cannot be used by virtualextensions.

5. The order of definition of virtual extensions to your system is not important.What is important is to define the way through which these extensions areconnected to your system and this is done by the 801173-coded programmingfacility.

6. When used for VoIP cards, this code must be activated only for the VoIP cardsthat are used for connection of IP extensions. This code must not be used forVoIP cards that are used as lines.

CRL Pulse Price Precision:

This program lets call charging in decimal numbers.

800046 P

Parameters:

P : 0 Cost is calculated as integer values. The maximum cost of a call canbe 99,999,999 (for a 80-column printer) or 9,999,999,999 (for otherprinters).

: 1 Cost is calculated as decimal values. “.” is used as decimal partseparator. The maximum cost of a call can be 999,999.99 (for a 80-column printer) or 99,999,999.99 (for other printers)


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Default Value:P = 0

Notes:

1. Unit pulse price for an external line can be defined in decimal values onlythrough IDEA.

2. The formats of single-line serial printer outputs are not affected by decimalvalue usage.

Erasing Sub Exchange Address Table

This program erases previously defined addresses for S2GW or VoIP cards.

800047 P1 P2

Parameters:

P1 : 000…255 The first index number to be erased.

P2 : 000…255 The last index number to be erased.

Notes:This program erases the address definitions in the specified range. If theinformation of a single index is to be erased, then the code must be entered as P1 =P2.

Hotel Message Operator

This program defines the extension that can activate Message Waiting On TheOperator facility.

800048 A

Parameters:


Notes:

1. Not only the operator but also the extension who is defined by this program canactivate Message Waiting On The Operator facility.


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2. If the extension defined by this program is included in a PBX group, thoseextensions can activate Message Waiting On The Operator facility as well.

3. Message Waiting On The Operator facility is deactivated when the extensioncalls the operator, or the extension defined by this program, or the extensionsin his PBX group.

E&M and Analog Line Test

This program is used to test the dial tone on EX200 (8/0), EX200 (8+/0), EX200(4E&M/0) and EX200 (8E&M/0) line cards.

800049 Y

Parameters

Y : The slot number of the line card

Notes

The test results are sent to DS200.LOG file one by one as below:

For analog lines:

SLV NO : = 3 CHN NO : 7 -- SUCCESS = is working properly... 15/04/06 14:32:41SLV NO : = 4 CHN NO : 7 -- ERROR = Tone detection failed!!! 15/04/06 14:33:26SLV NO : = 4 CHN NO : 7 -- ERROR = Out of service!!! 15/04/06 14:35:10

For E&M lines:

SLV NO : = 9 CHN NO : 1 -- SUCCESS = is working properly... 27/11/00 22:15:28SLV NO : = 6 CHN NO : 0 -- ERROR = does not respond!!! 27/11/00 22:15:14SLV NO : = 9 CHN NO : 4 -- ERROR = Out of service!!! 27/11/00 22:15:36

Forced Account Code User:

Thanks to that program, for cases when some telephone machines are usedcommonly, the persons using those telephones can be identified so that they can beseparately restricted in senses of toll and call authorization.

800050 K S P T

Parameters

K : 000..999 The code to be entered by the user for the feature with thecode 797.

S : 0001..8191 The private password of the user


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P : 001..999 The number of charging pulses that can be consumed by theuser

: 000 No pulse limit

T : 0..7 The line authority level for the user (see 800 040)

Notes

1. The codes and passwords defined by this program can be given to desiredextensions. Those extensions can make phone calls by using any phone withinthe authority level determined by the customer feature with the code 797 untiltheir pulse prices are all used up.

2. Extensions that are to make calls using those codes can do that by using thelines allocated for the 31st PBX group.

3. A user cannot make any further phone call by using that code after having usedup all pulse prices allocated for her/him. Only after re-entering a new pulsequantity, can that code be used again.

4. If the number of pulses gets zero during an ongoing conversation, the userhears a warning tone and the call is disconnected 3 seconds after this warningtone.

5. The call authority for the forced account code user, which is defined byparameter T, also defines the routes that can be used when LCR – ARS isactive:

a) The users with authority level 1 can use the routes with access levels 0.

b) The users with authority level 2 can use the routes with access levels in-between 1-10.

c) The users with authority level 3 can use the routes with access levels in-between 11-20.

d) The users with authority level 4 can use the routes with access levels in-between 21-30.

e) The users with authority level 5 can use the routes with access levels in-between 31-40.

f) The users with authority level 6 can use the routes with access levels in-between 41-50.


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g) The users with authority level 7 can use the routes with access levels in-between 51-60.

h) The users with authority level 8 can use the routes with access levels in-between 61-63.

Deleting Forced Account Code User:

A user account can be deleting from the table through this program.

800051 K

Parameters

K : 000..999 The code to be entered by the user for the feature with the code797.

Deleting All Forced Account Code Users:

All of the forced account code user table is erased through this program.

800052


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Forced Account Code User Status Query:

The Account information of a user can be sent to a serial printer or can be logged toDS200.LOG file through this program.

800053 K

Parameters

K : 000..999 The code to be entered by the user for the feature with the code797.

Query Of All Forced Account Users’ States:

The Account information of all users can be sent to a serial printer or can be loggedto DS200.LOG file through this program.

800054

Account Code Metering Pulse Reset:

This code activates pulse control and sets pulse accounts to zero for account codes(with/without passwords). So, none of the extensions will be able to use 797-codeduser facility.

800055

Local Pager Connection:

Allows setting the port to which the PG100 Local Pager Base Unit is connected andthe system monitoring messages are sent.

800061 P

Parameters

P : 0 PG100 connection is made to serial data (KTS) outputs on CPUKONcard; all monitoring messages are sent to CPUKON card.

: 1 PG100 connection is made to DB-9 type output on the CPUKON card.

: 2 All data except for the call records are sent to the DB-9 type output onthe CPUKON card.


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Default Value

P=0.

Notes

1. P can be set to 1, in order to reduce the excessive load on data line (KTS),especially if there are too many phone sets or DSS modules connected to thatdata line.

2. If P is set to 2, all the data produced for monitoring purposes are sent to theDB-9 type output on the CPUKON card.

Do Not Disturb Mode

This program defines whether the telephones of extensions, who have activated DoNot Disturb facility, will ring or not.

800070 P

Parameters:

P : 0 The telephones of the extension, who have activated Do Not Disturbfacility, will ring once.

: 1 The telephones of the extension, who have activated Do Not Disturbfacility, will not ring.

Notes:

1. When P=1, the cadence for the calls to the extensions that have activated DoNot Disturb facility is different.

2. When P=1, ISDN BRI telephone users can also activate Do Not Disturb facility.

3. Controls that override Do Not Disturb facility when P=0 are not valid when P=1.(For example, the called party’s telephone will not ring regardless of IntrusionAuthority of the calling party.)

External Ring Code For Digital Extensions

This program allows digital telephone users to use different ringing tones forincoming internal and external calls.

800071 P


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Parameters:

P : 0…8 If the digital extension defines his 2nd MSN number as hisextension number + P, then he can select different ringingtones for internal and external calls.

: 9 Different ringing tones cannot be defined for internal andexternal calls.

Default Value:P = 9.

Notes:

Digital extensions define their MSN numbers and ringing tones from theirtelephone sets.

Hot Line Delay Time

This program allows defining the duration of the delay when Hot Line is defined witha delay.

800072 P

Parameters:

P : 2…9 The delay in seconds.

Default Value:

P = 4.

ACD Called Extension Ringing Time

This program determines the duration for which the extension called through ACDline will ring.

800073 P

Parameters:

P : 1 The extension rings for 1 complete external ring cadence.

: 2 The extension rings for 3 complete external ring cadence.


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Default Value:

P = 2.

Notes:

1. ACD No Answer menu is activated when the extension’s telephone does notanswer for the programmed duration.

2. This program also controls the ringing duration of the calls that return to theoperator in DISA/ACD lines. These lines ring on the operator as much asentered by the program on ACD lines. On DISA lines, they ring one external ringcadence more than the one specified by the program.

Operator Maintenance Mode:

This program allows activating the operation mode of the following facilities;

a. If the extension phone, which is programmed as the ringing extension for thefirst line in “Day Mode”, is a Feature Phone Set that is connected to the Karelserial data line, and if this telephone is disconnected from the system;,incoming calls ring on the phone, which is programmed as the ringingextension for the first line in “Night Mode”. If the connection between thephone and the system is established again, incoming calls ring on the firstextension.

b. The “Line Monitoring” program (with the code “800989”) does not work.

800074 P

Parameters:

P : 0 Operator Maintenance Mode is not active

: 1 Operator Maintenance Mode is active


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Default Value:

P=0

PLC Mode:

This mode must be activated when voice will be transmitted over power lines. Inthis mode, the following operations are valid:

a) Intrusion is activated by 9.

b) PLC lines in PCM & PLC modes, PRI lines and LB lines can also be intruded.This facility is called “Break-In” and is subject to permission.

c) It is possible to switch between the system using access codes of PLC lines inPCM & PLC modes and PRI lines. This facility is called “Step-By-Step” and issubject to permission.

d) ISDN BRI and digital extensions can also activate Intrusion facility by dialing itscode.

e) Intruded line’s ongoing conversation can be terminated by 0. This facility iscalled “Cut-In” and is subject to permission.

f) The first conversation of an intruded extension cannot be terminated by 0.

g) Busy Extension Signalling is activated by dialling 0.

800075 P

Parameters

P : 0 PLC mode is not active.

: 1 PLC mode is active.

Default Value

P = 0.

Notes

1. PBX groups for PLC lines are not operational: If the requested PLC line is busy,the user cannot automatically switch to the next line in its PBX group.

2. EX200 (4E&M/0) lines do not operate in PLC mode.


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3. The PRI lines that will be used in switching systems must be put in DISA modeas described below:

a) C.O. mode must be used in the PRI cards.

b) All the PRI lines must be used in network mode.

c) A ringing extension must be defined for the all the incoming numbersthrough PRI lines by the 800300-coded programming facility.

d) DISA mode must be activated for all PRI numbers by the 800303-codedprogramming facility.

4. The DSP software of UTIL200 cards on the system is a special software thatsends tone of 800 Hz to the PLC lines.

5. The system makes the following checks in PLC mode automatically. In case ofa problem, in addition to INFO file of Net-CM, DS200.TXT file of IDEA and LCDof FT20-2 lines telephone, the alarm is also sent to DSS20 modules:

a) The tones on PLC lines are checked in each 10 minutes.

b) The synchronization of PRI lines is checked.

c) Off-hook extensions are controlled.

d) The configuration of the system is checked to understand if there are anypowered off cards.

Conference Termination:

This program is used to decide the final status of a conference when the extensionthat started the conference hangs up.

800076 P

Parameters

P : 0 The conference continues when the starting extension hangs.

: 1 The conference is terminated when the starting extension hangs up.

Default Value

P = 0.

Notes

This program is not operational for multiple conference.


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DTMF CLIP Header/Footer:

This program is used to define the header and footer characters in the DTMFpackages that include CLIP information produced by EX200 (0/16C) cards.

800077 P1 P2

Parameters

P1 / P2 : Header and footer respectively

00 Empty

10 *

11 #

12 A

13 B

14 C

15 D

Default Value

P1 and P2 = 00.

Notes

As the CLIP functionality of EX200 (0/16C) cards is available only with DS200systems, this program does not have any affect on DS200S and DS200M systems.

EEPROM Table Reset:

The EEPROM data of cards, on which EEPROM modifications have been made by theIDEA program, can be set to their factory defaults through this program.

800080 P

Parameters

P : Hardware type (3 digits)

: 001 Analog and Rural Extension card

: 002 Analog Line (normal and expandable) card

: 016 E&M card


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: 032 ISDN BRI (S0) Extension, Digital Extension and ISDN BRI (T0) Linecards

: 064 TWT, R2 and ISDN PRI (S2) Line cards

: 256 LB (Local Battery) Extension card

Notes

1. After the EEPROM tables of the cards have been reset through that program,the cards must be turned off and then back on, so the default parameters canbe loaded to them. (See Card On/Off program).

2. Please do not attempt to modify any EEPROM content in the system withoutconsulting your authorized technical service. Otherwise your system can getout of order.

Analog Extension Hook Flash Duration:

This program can be used to adjust the hook flash duration according to the hookflash durations generated by the Flash keys of the phones that are connected to thesystem.

800081 P

Parameters

P : 001..999 Hook flash duration for analog extensions in milliseconds.

Default Value

P=600

Notes

This program changes the value of column 1 in 20th row of EEPROM table for analogextensions. It is necessary to turn the card off and on in order to activate themodification.

Signalization Parameters:

That program adjusts the signalization parameters of the E&M cards.

800082 P S T


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Parameters

P : Table row number (2 digits) (see the table below)

S : Table column number (single digit) (see the table below)

T : Value of the parameter (3 digits) (see the table below)

Default Value

Parameters for all lines have been presented in the table below:

Parameter Row numberin the

memory

Columnnumber in

the memory

Range Multiplier Default

Call time 20 0 2 - 254 X 5 ms. 20

Wink time 20 1 2 - 254 X 5 ms. 40

Close time 21 0 2 - 254 X 5 ms. 40

Wait time 21 1 2 - 254 X 5 ms. 40

Wait BeforeDialing time(for WS)

21 2 2 - 254 X 40 ms. 125

Open time 21 3 2 - 254 X 40 ms. 14

Signalizationfor the 1st line

21 5 0 - 2

Signalizationfor the 2nd line

21 6 0 – 2

Signalizationfor the 3rd line 21 7 0 – 2

Signalizationfor the 4th line

21 8 0 – 2

0 – WS

1 – DS

2 – IS0

Wait beforedialing time(for IS and DS)

22 3 2 - 254 X 40 ms. 6

Signalizationfor the 5th line 22 4 0 - 2

0 – WS

1 – DS

2 – IS

0


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Signalizationfor the 6th line 22 5 0 – 2


22 6 0 – 2


22 7 0 – 2

WS : Wink Start

IS: Immediate Start

DS: Delayed Start

The meanings of those parameters have been explained in the technical referenceguide of related exchange.

Notes

1. The parameters of this program affect the EEPROM table of E&M cards. So,after the programming of the E&M parameters, all of the E&M cards must bepowered off and back on, in order to load those parameters to the non-volatilememory fields on the E&M cards.

2. Once that program has been entered to define the E&M parameters, all thoseparameters will be valid for all of the E&M cards in the exchange, which hasbeen powered off and on.

Example: By 800082 21 5 001, the signalization type for the 1st line on the cardis determined as Delayed Start.

Signalization Parameter Printout:

The printout of the Signalization Parameter table of the E&M cards can be obtainedfrom a printer through this program. The active parameters can be checked by thatmeans.

800083

External DTMF Signal Parameters:

Through this program, limits of DTMF tones that are sent to the external lines canbe defined. These limits are also valid for the DTMF tones of produced CLIP.

800084 P R S T


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Parameters

P : 00…99 The ON duration of a DTMF signal that is sent to the line is Px20(msec)

R : 00...99 The OFF duration between DTMF signals that are sent to the lineis Rx20 (msec)

S : 00…99 After the last DTMF ON duration, the waiting duration (theduration until SENDING COMPLETE message is sent) beforesending the tones to the lines is Sx20 (msec)

T : 00…99 The amplitude of a DTMF signal that is sent to the line is Tx20(mV).

Default Value

P = 10, R = 10, S = 1, T = 99.

Notes

1. Please do not attempt to enter this program without consulting your authorizedtechnical service. Otherwise your system can get out of order.

2. This program is important when EX200 (0/16C) cards are used in your system.These cards must produce CLIP during the first OFF period of ringing cadenceof extension telephones. While CLIP is produced, the system requires 750milliseconds before the first DTMF signal and 200 milliseconds after the lastDTMF signal.

Accordingly, it is recommended to enter the first two parameters of thisprogram as 04. Simultaneously, the first OFF period of ringing cadence ofextension cards need to be adjusted as 3.5 seconds from EEPROM tables ofIDEA program.

Internal DTMF Signal Parameters:

Through this program, limits of DTMF tones generated by the telephones of userscan be defined.

800085 P Q R S T

Parameters

P : 01…12 The minimum amplitude of a DTMF signal that the system candetect is Px18.5 (mV)


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Q : 01…07 The minimum ON duration of a DTMF signal that the system candetect is (Q+1) x6 + 10 (msec)

R : 03…07 The minimum interval between two DTMF digits is (R+1) x6 –9(msec)

S : 00…20 The minimum ON duration of #/* keys signal that the system candetect is (Q+1) x (S+1) x6 + 10 (msec)

T : 00…10 The minimum interval between #/* keys and DTMF digits is(R+1) x (T+1) x 6 –9 (msec)

Default Value

P = 3, Q = 4, R = 7, S = 12, T = 0.

Notes

Please do not attempt to enter this program without consulting your authorizedtechnical service. Otherwise your system can get out of order.

Tone Cadence Detection Activation:

Allows activating the tone cadence detection set by the “Tone Cadence To DropLines” program.

800086 02

When this code is entered the cadence is tried to be detected, otherwise nodetection is made.

Tone Cadence To Drop Lines:

With this program, the cadence of the tone to be detected through the lines, whenone of the parties hangs up his telephone in case of a line-line connection, isdefined so that the lines can be dropped on time. The cadence definition is made forfour different tone field. Also two different tones can be defined.

800087 P O1 F1 O2 F2 O3 F3 O4 F4


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Parameters

P : 6 Tone cadence definition 1

: 7 Tone cadence definition 2

O1 : First ON duration of the tone / 20 msec.

F1 : First OFF duration of the tone / 20 msec.

O2 : Second ON duration of the tone / 20 msec.

F2 : Second OFF duration of the tone / 20 msec.

O3 : Third ON duration of the tone / 20 msec.

F3 : Third OFF duration of the tone / 20 msec.

O4 : Fourth ON duration of the tone / 20 msec.

F4 : Fourth OFF duration of the tone / 20 msec.

Default Value

O1, F1, O2, F2, O3, F3, F4= 010 & O4=030.

Notes

1. Example: If the cadence is 200 msec ON – 200 msec OFF / 200 msec ON– 200msec OFF/ 200 msec ON– 200 msec OFF / 600 ms ON – 200 msec OFF then thecode must be entered as:

800087 6 010 010 010 010 010 010 030 010

2. After entering this program, 800086 coded program must be entered toactivate the tone detection.

3. If the cadence of the tone is not known in details then 800034 coded “ToneDuration To Drop The Lines” program can be used to define an average toneduration.

Modem Mode

This program allows activating modem mode on the system to which IDEA programwill be connected in modem mode for the purpose of remote programming.

800090 P


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Parameters:

P : 0 Modem mode connection with the system cannot be established.

: 1 Modem mode connection with the system can be established.

Default Value:

P = 0

Ringback Tone Selection:

This program is used to change the frequency of the ringback tone heard when anextension is called.

800091 P

Parameters

P : 0 The frequency of the ringback tone is 500 Hz.

: 1 The frequency of the ringback tone is a combination of 375, 400 and425 Hz.

Default Value

P = 0.

CLIP On Transferred Calls:

This program is used to display CLIP of the external callers on the telephone of theextensions connected to EX200 (0/16R) cards, when an external call is transferredto the extension.

800092 P

Parameters

P : 0 Number of the external party is not displayed, only transferringextension number is displayed.

: 1 Number of the external party is displayed together with thetransferring extension number.

Default Value

P = 0.


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Returning Screened Transfer:

This program is used to control returning of screened transfer calls to thetransferring extension.

800093 P

Parameters

P : 0 If the extension does not answer the transferred call, the callreturns back to the transferring extension.

: 1 If the extension does not answer the transferred call, the call isdisconnected.

Default Value

P = 0.

UAC Table Ringing Extension:

This program is used to determine the extension that will ring for the calls toundefined numbers on digital lines.

800094 A

Parameters

A : The ringing extension of the calls for numbers that have not been assignedto a specific extension by the 800300-coded program.

Default Value

A = 1110.

Auto Attendant Calls In Records:

This program is used to determine whether missed calls coming through AutoAttendant lines are recorded or not.

800095 P


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Parameters

P : 0 The missed calls coming through Auto Attendant lines are notrecorded.

: 1 The missed calls coming through Auto Attendant lines are recorded.

Default Value

P = 0.

Default Value

The starting extension of these calls appear as D00 in the call records.

Non Answering Extension Ringing Duration forIncoming Calls:

This program is used to define how long a non-answering extension’s telephonecan ring in the incoming calls.

800096 P

Parameters

P : 0 Ringing duration is 10 seconds

: 1 Ringing duration is 23 seconds

: 2 Ringing duration is 36 seconds

: 3 Ringing duration is 49 seconds.

Default Value

P = 3 (12 ringing cadences).

Notes

After the programmed duration, the calling extension receives error tone or EVMmessages if the called extension has the authority defined by the 801196-codedprogram.

Information of Caller ID on KTS Line:

With this program CLIP can be activated/deactivated on the LCDs of Kareltelephones connected to serial data line of your system.

800097 P


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Parameters

P : 0 The number of calling party is seen on the LCD.

: 1 The access code of the line is seen on the LCD.

Default Value

P = 0

Notes

P = 1 is especially useful for discriminating external calls in the systems whereexternal calls are parked and then transferred to different extensions frequently.

Incoming Calls for Undefined Numbers:

This program is used to decide whether the incoming calls through digital lines forundefined numbers should ring on the programmed extension or not. (Theprogramming of the ringing extension is made by the 800094-coded program.).

800098 P

Parameters

P : 0 The call does not ring on the programmed extension, it isdisconnected

: 1 The call rings on the programmed extension

Default Value

P = 1.

Internal Parallel Ringing

With this program, parallel ringing facility can also be activated for internal calls.

800099 P

Parameters

P : 0 Parallel ringing is active only for external calls.

: 1 Parallel ringing is active also for internal calls.

Default Value

P = 0


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Notes

When P = 1, incoming internal calls simultaneously ring on next 9 extensions of thePBX group.

Detection of DTMF A,B,C,D Tones:

This program is used to activate the detection of A, B, C and D tones by the system.

800100 P

Parameters

P : 0 A, B, C and D tones cannot be detected

: 1 A, B, C and D tones can be detected within 60 seconds afteraccess to external line

Default Value

P = 0

Notes

When anyone of A, B, C or D tones is detected, the starting time of the call will bedetermined as the time of receipt of tone.

Charging Unit on Network Mode Lines

This program has a special use for VoIP and network mode S2 lines between two DSseries systems. When a remote forced account user uses the system’s DISA line tomake an external call, this program is used to calculate cost this call.

800101 PParameters

P : 01…15 The interval between each charging unit is P seconds.

: 00 No charging unit is used.

Notes

1- The system can make use of this facility only when recording of calls onnetwork mode lines is activated by the 800029-coded programming facility.

2- The scenario of a call where this program can be used is explained below insteps:

a) An external party calls system A through a DISA line.


55

b) After reaching system A, external party activates Forced Account Codedfacility. (The account has a predefined charging unit based control as well.)

c) By Forced Account Code, the external party accesses a VoIP line ornetwork mode PRI line. This line is connected to a remote DS seriessystem.

d) The remote DS series system has this charging unit definition and networkmode calls are recorded on this remote system.

e) Through this call, remote DS series system sends charging units to systemA.

f) System A uses these charging units to control the account code’s limits.

g) When the account’s limit has all been used, the call is disconnected.

Deleting External Numbers TableThe entire External Numbers Table can be deleted by this code.

800410

NotesExternal Numbers table can be defined on IDEA program for the followingapplications:

a) For incoming calls, the ringing extension can be decided according to thenumber of calling party.

b) For outgoing calls, Centrex exchanges can be called.


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IV. EXTENSION PROGRAMSIntrusion Authority Level:

This program defines authority levels determining whether a phone conversationcan be intruded in, in case the called extension is busy.

801100 A P Singular program

802100 A1 A2 P Group program

Parameters


A1 : For group programming, the number of the first extension in the group

A2 : For group programming, the number of the last extension in the group

P : 0..7 Authority level

Default Value

P = 0 for all extensions

Notes

1. Extensions can intrude in conversations of extensions with lower authoritylevels only. As the only exception, extensions with intrusion authority level 7can intrude each other.

2. When extensions with intrusion authority level 7 access a line selectively, theycan activate intrusion if the line is busy.

3. Extensions with the intrusion authority level 5 or more can make use of theBusy Line Drop feature with the code 798.

4. When an extension that has activated Do Not Disturb feature is called byanother extension with a higher intrusion authority level, the Do Not Disturbfeature does not function.

5. When an extension calls another one with lower intrusion authority level, thetelephone of the called extension rings with a different cadence.


57

Line Access Authority Level:

This program determine whether an extension will be granted with the callpermission according to type of the calls. Since the program can be enteredseparately in night and day modes, the authority levels can be defined differently fornight and day.

801101 A P {T} Singular program

802101 A1 A2 P {T} Group program

Parameters




P : 0 Only intercom calls are permitted.

: 1 Intercom, local and restricted common pool calls are permitted.

: 2 Intercom, local, long distance and restricted common pool callsare permitted.

: 3 Intercom, local, long distance, international and all commonpool calls are permitted.

: 4 Intercom and all common pool calls are permitted.

: 5 Intercom, local and all common pool calls are permitted.

: 6 Extension cannot call the numbers in the region specified withthe line authority table.

T : 4,5,6,7,8 The values that can be entered in order to determine therestricted or permitted numbers defined by the Line CallRestricted Prefix Table (800 040) and the Line Call PermittedPrefix Table (800 041). (That parameter can be entered onlywhen the value of the parameter P is 6.)

Default Value

All extensions have 0 authority level.


58

Notes

1. Extensions with restricted common pool authority levels are permitted to callcommon pool numbers that are only within their authority levels.

2. The basic line call authority levels of the extensions are defined for the valuesof the parameter P in the range 1 to 5. Some additional permissions orrestrictions can also be defined by setting P to 6. As an example, assume thatthe following programs are entered:

801 101 1113 2

801 101 1113 6 7

800 040 7 12*

800 041 7 0090 Information about the last two codes were presented inprevious pages.

In that case, the extension 1113 can call long distance numbers and thenumbers starting with 0090; however, he cannot call the ones starting with 12.

Extension Line Access Group :

This program defines extension groups in order to allocate determined lines tothose groups.

801102 A G Singular program

802102 A1 A2 G Group program

Parameters




G : 00..32 The group number.

: 00 Extension can access any line.

Default Value

01 for all extensions.


59

Notes

1. The extension group program operates in connection with the Line Matchingprogram with the code 801202. The Line access group is valid for line accessadministration of any kind.

2. Extensions can access lines allocated to the access group defined here by theLine Access Group program only.

Call Time-Out:

This program controls the duration for which an extension can talk during theoutgoing line calls.

801103 A T1 T2 Singular program

802103 A1 A2 T1 T2 Group program

Parameters




T1 : Conversation duration in (002..250) x 10 seconds for the calls started by theextension.

: 000 : No duration limit for conversations

T2

Conversation duration in (002..250) x 10 seconds for the calls coming to theextension.

000 : No duration limit for conversations

Default Value

T1 and T2 = 000 for all extensions.

Notes

1. While this program is active, whenever an extension with number A has anyline call, the conversation is automatically terminated at the end of period T1 /T2.


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2. The extension is warned by a short tone 15 seconds prior to termination of theconversation.

“*”, “#” Keys / Hook Flash Authority:

This program controls whether extensions use the keys “*” / “#” and make hookflash.

801104 A P T Singular program

802104 A1 A2 P T Group program

Parameters




P : 0 Extension cannot use “*” / “#” keys

: 1 Extension can use “*” / “#” keys

T : 0 Extension can make hook flash

: 1 Extension cannot make hook flash

Default Value

P = 0, T = 0 for all extensions.

Notes

1. For cases when “*” / “#” keys have to be used to take advantage of various COexchange features that the system is connected to, or if it is not desired that anextension transfers calls by her/his telephone’s on/off switch then thisprogram should be utilized.

2. This program does not affect usage of function keys feature telephone setsconnected to Karel serial data line such as transfer, flash.

3. The number of extensions that can use their “*” / “#” keys per each rack islimited by the MF receiver chips on UTIL200 card of that rack. Since one MFreceiver per extension, whose P parameter has been set as 1, is allocatedthroughout the conversation, the number of extensions in the system with


61

parameter P has been defined as 1 should be determined by considering thatsituation and traffic load in the overall system.

4. Usage of the parameter P affects only extensions with DTMF telephone set.

5. The DTMF channels allocated to the extensions whose P parameters has beenset as 0 are disconnected by the system 20 seconds after those extensions diallast DTMF number. Those extensions cannot take advantage of various systemfeatures such as Intrusion, Busy Extension Signalling, Call Back, 20 secondsafter they have dialed last DTMF number.

Voice Mail Leave/ Lock Authority:

This program sets permission status whether an extension can leave a voice mailmessage or lock messages left for her/him.



Parameters




P : 0 Extension cannot leave message.

: 1 Extension can leave message.

T : 0 Extension cannot lock messages.

: 1 Extension can lock messages.

Default Value

P = 1, T=0 for all extensions.


62

Hotel Room Access Permission:

This program sets the permission status for an extension to call hotel rooms.



Parameters




P : 0 Extension can call hotel rooms.

: 1 Extension cannot call hotel rooms.

Default Value

P = 0 for all extensions.

Notes

1. The operator can call any hotel room and this cannot be modified.

2. The extensions with hotel room call permission can also take advantage of theMeet Me feature.

Call Pick Up Authority:



Parameters




63


P : 0 The extension can pick up a call by the feature 82 or 5.

: 1 The extension cannot pick up a call by the feature 82 or 5.

T : 0 Calls to the extension can be picked up by the feature 82 or 5.

: 1 Calls to the extension cannot be picked up by the feature 82 or 5.

Default Value

P=0, T=0 for all extensions.

Follow Me Authority:



Parameters




P : 0 The extension can forward calls that her/his telephone receives.

: 1 The extension cannot forward calls that her/his telephone receives.

Default Value

P=0 for all extensions.

Notes

The permission given by this program is valid for all of Follow Me, Remote FollowMe and Follow Me No Answer features.


64

Call Back Authority:



Parameters




P : 0 The extension can use the Call Back feature with the code 81.

: 1 The extension cannot use the Call Back feature with the code 81.

Default Value


Access Authority From DISA Line To An ExternalLine:



Parameters




P : 0 When the extension enters in a DISA Line, he can access the externalline and he can make calls within the limits of her/his authority.

: 1 When the extension enters in a DISA Line, he can access the externalline, however, he can make calls only at the local external call authoritylevel.


65

Default Value


Call Transfer Authority For Hot Line Users:

This program determines whether an extension, for whom Hot Line has beendefined, can transfer calls.



Parameters




P : 0 The extension cannot transfer calls.

: 1 The extension can transfer calls.

Default Value


Notes

An extension, for whom Hot Line has been defined, must also have the hook flashauthority in order to transfer a call.

Incoming Call-Exempt Extension:

This program determines whether an extension can be called or not,




66

Parameters




P : 0 The extension can be called.

: 1 The extension cannot be called.

Default Value


Outgoing Call-Exempt Extension:

This program determines whether an extension can make calls or not.



Parameters




P : 0 The extension can make calls.

: 1 The extension cannot make calls and receives error tone as soon as helifts his handset.

Default Value


Notes

According to the mode at which the program is entered, different extensions can becontrolled by this program for night and day modes.


67

Phone Lock In Internal Calls

This program lets you activate internal call lock on an extension according to thedigits defined in Phone Lock Table.

801114 A P Singular Program

802114 A1 A2 P Group Program

Parameters:




P : 0 The internal calls are not locked by the digits defined in Phone LockTable.

: 1 The internal calls are also locked by the digits defined in Phone LockTable.

Default Value:


Authorization To Call Every Extension

This program lets you give permission to an extension to call every other extension,even the ones that are marked as “cannot be called” by the 801112-codedprogramming facility.



Parameters:





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P : 0 The extension cannot call other extensions, which are marked as P =1 by the 801112 coded program.

: 1 The extension can call other extensions, which are marked as P = 1 bythe 801112 coded program.

Default Value:


Authorization To Start Conference

This program lets you give permission to an extension to start a conference.



Parameters:




P : 0 The extension cannot start a conference.

: 1 The extension can start a conference.

Default Value:


Permission To Receive Transferred External Calls

This program determines whether an external line can be transferred to anextension or not.




69

Parameters:




P : 0 External lines can be transferred to the extension.

: 1 External lines cannot be transferred to the extension.

Default Value:


Notes:

1. If an extension wants to transfer a line for an extension marked with P=1, thenthe line is automatically parked.

2. Only external lines that are working in normal mode cannot be transferred toextensions marked with P=1. External lines working in network mode can betransferred.

PLC Mode Authorities:

This program is used to give authority to extensions in order to activate somefacilities.

801118 A P R S Singular program802118 A1 A2 P R S Group programParameters




P : 0 Extension cannot activate Break-In.

: 1 Extension can activate Break-In.

R : 0 Extension cannot activate Cut-In, in other words he cannotterminate ongoing conversation of the extension that he intruded.


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: 1 Extension can activate Cut-In.

S : 0 Extension cannot activate Step-By-Step, in other words he cannotswitch between systems using access codes of PLC or PRI lines.

: 1 Extension can activate Step-By-Step.

Default Value

P = 0, R = 0 and S = 0 for all extensions.

Notes

1. The authorities given by the program can only be used when PLC mode isactive on the system.

2. The extensions have to have the authority to use their “*” and “#” keys in orderto activate Break-In and Cut-In.

Automatic Password:

A password that belongs to an extension can be changed automatically as 9999through this program.

801120 A Singular program

802120 A1 A2 Group program

Parameters




Notes

If any extension in the system forgets her/his password, the password can beautomatically changed to 9999 by this program.


71

Call Record-Exempt Extension:

This program discards calls of a certain extension from the call records. Thatfeature is especially useful if the extension is connected to another system via anexchange-exchange connection, or if the external calls of the extension mustremain confidential.



Parameters




P : 0 Calls of the extension appear in call records.

: 1 Calls of the extension does not appear in call records.

Default Value


Pager Code:

This program defines a permanent code for the extension’s pager as an extensionparameter. The extension can activate the pager after the definition of that code.

801122 A P

Parameters


P : 000 The extension does not have a pager

: 001..999 The permanent code of the extension’s pager.


72

Default Value


Notes

Since the permanent code of the extension’s pager is an extension parameter,extensions whose physical address have changed can continue using their pagers.

The Language Of The System Messages:



Parameters




P : 0 The system messages are announced in the 1st language.

: 1 The system messages are announced in the 2nd language.

Default Value


Voice Mail Warning:



Parameters




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P : 0 When there is a new voice mail message, the extension telephone ringsonce in every 10 minutes.

: 1 When there is a new voice mail message, the extension telephone doesnot ring at all.

Default ValueP = 0 for all extensions.

Date/Time Info With Voice Mail:



Parameters




P : 0 Before listening to voice mail messages, the extension hears date &time of the left message.

: 1 Before listening to voice mail messages, the extension does not heardate & time of the lest message.

Default ValueP = 0 for all extensions.

Information Of Caller ID

With this program CLIP can be activated/deactivated on rural, ISDN BRI and digitalextensions.




74

Parameters:




P : 0 CLIP is activated. The extension can see the number of the calling party.

: 1 CLIP is deactivated. The extension can not see the number of the callingparty.

Default Value:


Message Announcement To An Extension

This program defines a message that will be played to a specific extension when helifts his handset.



Parameters:




P : 001….127 The box number of the message to be played to the specifiedextension.

: 000 No message is played.

Default Value:



75

Message Waiting Lamp

This program lets you use the Message Waiting Lamp in different types oftelephones, in case the user has new voice messages or activated Message WaitingOn The Operator facility.



Parameters:




P : 0 The telephone does not have a Message Waiting Lamp.

: 1 The telephone rings for 7 seconds and the Message Waiting Lampturns ON simultaneously.

: 2 The telephone rings for 7 seconds and the Message Waiting Lamp turnsON simultaneously. This telephone is special model with specificcircuitry and its Message Waiting Lamp can function when it isconnected to EX200 (0/16R) card.

: 3 The telephone rings and the Message Waiting Lamp turns ONsimultaneously for a short while in each 5 seconds.

Default Value:


Toll Account:

This program can be used to activate GPBX accounts of extensions in order to beused during external calls.

801129 A P Singular program802129 A1 A2 P Group program


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Parameters




P : 0 The extension does not have a toll account.

: 1 GPBX account of the extension defined by R = 3 value of 801199-coded programming facility is also valid when GPBX isdeactivated.

Default Value


Notes

1. This code is not defining a new account. It just enables use of GPBX account ofthe extension defined by R = 3 value of 801199-coded programming facility evenwhen GPBX is deactivate.

2. If the number of pulses gets zero during an ongoing conversation, theextension hears a warning tone and the call is disconnected 3 seconds afterthis warning tone.

Polarity Reversal On Rural Extensions :

This program is used to activate the facility of polarity reversal on rural extensions.



Parameters




P : 0 The polarity reversal facility is not activated


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: 1 The polarity is reversed when the called party answers and terminatesthe call

Default Value


Notes

1. The software of EX200 (0/16R) must be AAL or better in order to have thisfacility working.

2. The system must be programmed (by the 800011-coded programming facility)to produce error tone at the end of conversation so that polarity can bereversed when the called party hangs up.

CLIP Format On EX200 (0/16C) Extensions :

This program is used to set the format of the produced calling party number.



Parameters




P : 0 FSK format is used

: 1 DTMF format is used

Default Value


Notes

As the CLIP functionality of EX200 (0/16) cards is available only with DS200 systems,this program does not have any affect on DS200S and DS200M systems.


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Guest-Personnel / Fax Selection:

This program defines an extension as either a hotel guest or hotel personnel.Additionally, fax extension to be used via VoIP lines is defined by this program.

801140 A P Q Singular program

802140 A1 A2 P Q Group program

Parameters




P : 0 The extension is defined as guest.

: 1 The extension is defined as one of the personnel.

Q : 0 The extension is not marked as fax.

: 1 The extension is marked as fax.

Default Value

P = 0 and Q = 0 for all extensions.

Notes

1. Parameter P is used during commissioning. The commissioning is based onthe identity of the extension and differs according to it.

2. If there is fax reception over VoIP lines, then Q parameter must be activated forthe extensions to which fax machines are connected.

Hot Line:

This program enables an extension to do the following operations as soon aspicking up the handset or following a 4-second delay, by defining a hot line:

1- Calling another extension

2- Accessing any idle line


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3- Accessing a certain line

801141 A P T

Parameters

A : The extension access code (except the operator)

P : 1 + extensionno / line no

The value following 1 is number of the extension or the linethat that will be called.

: 9 Any idle line is accessed.

: 0 The hot line is cancelled.

T : 1 The hot line operates after a 4-second delay.

: 0 The hot line operates as soon as the handset is lifted.

Default Value


Notes

1. The extensions, for whom a hot line is defined, are provided with the feature ofcalling another extension or an external number without dialing.

2. If the extension is a hotel guest, the delay becomes 15 seconds for T=1.

3. Hot line cannot be allocated to the operator or to the system supervisor.

4. If a delayed hot line has been allocated to an extension, then that extension candial any code within 4-second delay period. However, if no such action takesplace, then the hot line connection is done in that case.

Direct-Call Hot Line :

This program enables the extension to call one of the numbers stored in fields 997,998 and 999 in the common pool memory, in case of an emergency.

801141 A P


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Parameters

A : The extension access code (except the operator)

P : 3 The number in the field 997 of the common pool is directly called.

: 4 The number in the field 998 of the common pool is directly called.

: 5 The number in the field 999 of the common pool is directly called.

: 0 Direct-call hot line is cancelled.

Default Value :


Notes

1. Direct-call hot line cannot be allocated to the operator or to the systemsupervisor.

2. For P=3,4,5, even if all lines are busy when the extension has lifted the handset,the system drops one of those lines and allocates it to the Direct-call hot lineextension.

Hotel Room Definition:

An extension is defined as a hotel guest through this program. Such an extensioncannot make use of the features given in the list in Notes section.



Parameters




P : 0 Not hotel room

: 1 Hotel room


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Default Value:


Notes

1. An extension defined as hotel guest cannot make use of the following features:

a) Password definition, password update, locking telephone, calling from alocked telephone.

b) Making entries to the private pool, making calls from the common pool,making calls from the private pool, redialling the last number.

c) Auto-dial (Last number, Private Pool, Common Pool)

d) Call back

e) Intrusion

f) Selective call pick up, group call pick up.

g) Do not disturb

h) Background music

i) Parked call retrieve.

j) Follow me, remote follow me.

2. An extension defined as hotel guest can call all other extensions, includingother hotel guests. However, that extension can be called only by the operator,another extension with hotel room call authority or another hotel room.

3. No hotel guests have the authority to use “*” / “#” keys by default. However,they are enabled to use their “*” / “#” keys by 801104 coded program.

4. ISDN BRI and digital extensions cannot be defined as hotel room extensions.

Local Extension:

An extension defined as local extension can automatically activate some featureswithout dialing by making assignments to number keys on her/his telephone, aswell as he can make one-touch dialing.


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Parameters




P : 0 Not local extension

: 1 Local extension

Default Value


Notes

The extensions marked as local can make one-touch operations. The private poolsof the related extension is used for this feature. The internal or external number inthe memory field of the private pool, corresponding to the key pressed by theextension, is called or the requested service is fulfilled. No program can beassigned to the key “0”.

If the entry to the private pool will be done through telephone of the extension, thenthis should be done before the extension is marked as local.

Warning:

1- Local extensions must not be allowed to use “*” / “#” keys, together withtheir hook switches to make hook flash.

2- An extension must not be defined as both local and hot line.

3- If the local extension telephone is a Karel proprietary telephone, thefunction keys are not used.


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Extension PBX Group:

This program defines groups for extensions, in order to provide them with variousfeatures to take advantage of. The extensions can make use of the features listedbelow, when they are included in such groups called PBX group:

1- Extensions of the same PBX group can answer each other’s ringing telephonesby making use of the feature PBX Group Call Pick Up.

2- If A and B are in the same PBX group, when the extension A receives a callrequest while he is busy or the request has not yet been answered after thetelephone rang three times, the call request is forwarded to the extension B.

3- Extensions in the same PBX group can activate the Parallel Extensions feature.Hence, when one of the extensions in the PBX group receives a call request,the telephones of the first four extensions in the group will ringsimultaneously.

801160 A B

Parameters

A : The access code of the extension to be included in the PBX group.

B : The access code of the extension following the extension to be included inthe PBX group.

Cancellation

801160 A A

Default Value

No extension PBX group has been defined.

Notes

1. According to the mode at which the program is entered, different PBX groupsfor night and day modes can be defined separately.

2. By entering that code more than once, at most 60 extensions can be included ina PBX group. Here, it is essentially important that the entered extensions mustform a chain. Therefore, the last member of the group must be forwarded tothe first member. If that condition is not fulfilled, then that feature of theexchange may not fully satisfy customers and problems may occur.


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Example : If extensions with numbers 1112, 1113 and 1114 are to be included inthe same PBX group, the following programs should be entered:

801 160 1112 1113, 801160 1113 1114, 801 160 1114 1112

3. In order to discard an extension from the PBX group, the program 801 160 A Ashould be entered, where A is the extension access code, and the chain shouldbe preserved. The previous and the next extensions in the group must berelated with the code 801 160.

Example : Let us assume that the codes

801 160 1112 1113, 801 160 1113 1114, 801 160 1114 1115 and 801 160 11151112 have been entered for a PBX group. In that case, the following codes mustbe entered in order to discard 1114 from the PBX group:

801 160 1114 1114

801 160 1113 1115

4. In order to cancel all of a PBX group, each and every member of the groupmust be discarded separately one by one.

Uniform Call Distribution Among Extensions:

This program distributes incoming external call requests for an extension in a PBXgroup uniformly to the other members of the group.



Parameters




P : 0 Incoming external call requests for the extension are not distributeduniformly within the PBX group and those requests always ring thetelephone of the extension A.

: 1 Incoming external call requests for the extension are distributeduniformly within the extension’s PBX group.


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Default Value


Notes

Example: Suppose that aaa, bbb, ccc and aaa constitute a PBX group. External callrequests ring telephone of the extension aaa. In that case, if 801161 aaa 1 isentered, the first external call request rings at the extension aaa. If the call isanswered, then the second request rings at the extension bbb. Whenever a callrequest is answered by an extension in the group, the ring turn passes to the nextmember of the group. Normal PBX operation is not affected by that feature.

Voice Mail Message Leave Authority:

This program determines, when an extension is called through ACD or DISA line,whether the caller will be granted with the permission to leave message for thatextension.



Parameters




P : 0 Caller can leave message.

: 1 Caller cannot leave message.

Default Value



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Inaccessible Extension Through DISA / ACD Line:



Parameters




P : 0 The extension can be called through DISA /Auto Attendant line.

: 1 The extension cannot be called through DISA / Auto Attendant line.

Default Value


NotesAccording to the mode at which the program is entered, different extensions can becontrolled by this program for night and day modes.

Line Drop Exempt Extension:



Parameters




P : 0 During a line call, another extension can drop the line through thefeature with code 798.


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: 1 During a line call, another extension cannot drop the line through thefeature with code 798.

Default Value


Busy Extension Signalling Exempt Extension:



Parameters




P : 0 Other extensions can warn the extension through ear while he is busy.

: 1 Other extensions cannot warn the extension through ear while he isbusy.

Default Value

P = 0 for all extensions

Extended Secretary Group:

Thanks to this program, the extensions who have been defined as in the sameextended secretary group can call each other directly, in case they have activatedFollow Me Secretary Mode facility. The forwarding does not work for the callsamong themselves. Three groups can be defined for that purpose.




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Parameters




P : 1, 2, 3 Extended secretary group number

: 0 The extension does not belong to any group. Normal operationmode.

Default Value


Notes

1. When an extension, which belongs to a group other than 0, calls anotherextension, the telephone rings with a different cadence.

2. Only the extensions that belong to a group other than 0 can activate Follow MeSecretary Mode facility.

3. Depending on programming, extensions from different groups can be allowedto call each other directly even when they have activated Follow Me SecretaryMode facility. (For more details, see Intrusion Authority In Extended SecretaryMode program.)

ACD Parameters:

The extension parameters in external automatic call distributor operation can beprogrammed through this facility.



Parameters





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P : 01 ACD is connected to the extension.

: 00 ACD is not connected to the extension.

: 11 The extension has the authority to forward his telephone to ACD.

: 10 The extension does not have the authority to forward his telephone toACD.

Default Value

P = 00 and 10 for all extensions.

Notes

1. The extensions that are connected to ACD should be included in a PBX group.

2. For example: Extensions aaa, bbb, ccc and ddd are connected to ACD:

a) aaa, bbb, ccc and ddd are included in a PBX group.

b) aaa is marked as the first extension connected to ACD by the 800012 codedfacility.

c) By activating the 801167 coded program by the parameter value 01; bbb,ccc and ddd are marked as the other extensions connected to ACD.

d) By activating the 801167 coded program by the parameter value 11,authority is given to extensions that want to take benefits of ACD (like callforwarding on busy or no answer).

ISDN Fax Selection:

ISDN BRI extensions connected to fax servers can be marked by this program.



Parameters




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P : 0 Fax server is not connected to the extension.

: 1 Fax server is connected to the extension.

Default Value


Notes

This program should be activated so that called number information coming fromthe ISDN line can be sent to the ISDN BRI extension connected to the fax server.

Call Pick Up Group:

This program defines groups for extensions who can pick up their calls by pressing“5”.

801169 A B

Parameters

A : The access code of the extension to be included in the Call Pick Up group.

B : The access code of the extension following the extension to be included inthe Call Pick Up group.

Cancellation

801169 A A

Default Value

No call pick up group has been defined.

Notes

1. According to the mode at which the program is entered, different call pick upgroups for night and day modes can be defined separately.

2. By entering that code more than once, extensions in desired number can beincluded in a call pick up group. Here, it is essentially important that theentered extensions must form a chain. Therefore, the last member of thegroup must be forwarded to the first member. If that condition is not fulfilled,


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then that feature of the exchange may not fully satisfy customers and problemsmay occur.

Example : If extensions with numbers 1112, 1113 and 1114 are to be included inthe same call pick up group, the following programs should be entered:

801 169 1112 1113, 801169 1113 1114, 801 169 1114 1112

3. In order to discard an extension from the call pick up group, the program 801169 A A should be entered, where A is the extension access code, and the chainshould be preserved. The previous and the next extensions in the group mustbe related with the code 801 169.

Example : Let us assume that the codes

801 169 1112 1113, 801 169 1113 1114, 801 169 1114 1115 and 801 169 11151112 have been entered for a call pick up group. In that case, the followingcodes must be entered in order to discard 1114 from the group:

801 169 1114 1114

801 169 1113 1115

4. In order to cancel all of a call pick up group, each and every member of thegroup must be discarded separately one by one.

5. An extension can be a member of only one call pick up group.

PBX Group Parameters On Extension Basis:

Set the values of call forwarding parameters in the PBX groups on extension basis.

801170 A P R S T Singular program

802170 A1 A2 P R S T Group program

Parameters




P : 0 When a line call request is not answered, call transfer to the PBX groupdoes not take place.


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: 1 When a line call request is not answered, call transfer to the PBX grouptakes place.

R : 0 When an internal call request is not answered, call transfer to the PBXgroup does not take place.

: 1 When an internal call request is not answered, call transfer to the PBXgroup takes place.

S : 0 If the call request is from the line and the extension is busy, calltransfer to the PBX group does not take place.

: 1 If the call request is from the line and the extension is busy, calltransfer to the PBX group takes place.

T : 0 When an extension calls another and if the called extension is busy, calltransfer to the PBX group does not take place.

: 1 When an extension calls another and if the called extension is busy, calltransfer to the PBX group takes place.

Default Value

P=1, R=1, S=1, T=1.

PBX Group Parameters On PBX Group Basis:

Set the values of call forwarding parameters in the PBX groups on PBX group basis.

801171 A P R S T

Parameters

A : The access code of the first extension of the PBX group.

A1 : For group programming, the number of the first extension of the first PBXgroup.

A2 : For group programming, the number of the last extension of the last group.

P : 0 When a line call request is not answered, call transfer to the PBX groupdoes not take place.

: 1 When a line call request is not answered, call transfer to the PBX grouptakes place.


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R : 0 When an internal call request is not answered, call transfer to the PBXgroup does not take place.

: 1 When an internal call request is not answered, call transfer to the PBXgroup takes place.

S : 0 If the call request is from the line and the extension is busy, calltransfer to the PBX group does not take place.

: 1 If the call request is from the line and the extension is busy, calltransfer to the PBX group takes place.

T : 0 When an extension calls another and if the called extension is busy, calltransfer to the PBX group does not take place.

: 1 When an extension calls another and if the called extension is busy, calltransfer to the PBX group takes place.

Default Value

P=1, R=1, S=1, T=1.

Parallel Caller ID In PBX Groups

This program lets you activate simultaneous presentation of number of the callingparty on the displays of all extensions included in a PBX group.



Parameters:


A1 : For group programming, the number of the first extension in the PBX group.

A2 : For group programming, the number of the last extension in the PBX group.

P : 0 When there is an incoming call to any of the extensions in a PBX group,the number of this incoming party is not presented to the otherextensions.

: 1 When an extension in a PBX group is ringing, the number of the callingparty is presented to the other extensions in the PBX group.


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Default Value:

P = 0 for all PBX groups.

Virtual Extension Address:

This program defines the point through which each virtual extension is connected tothe system. This definition is required in order not to face any problems inaccessing virtual extensions.

801173 P R Singular program802173 P1 P2 R Group program

Parameters

P : Virtual extension access number

P1 : For group programming, the number of the first virtual extension in thegroup

P2 : For group programming, the number of the last virtual extension in thegroup

R : 000…255 The index number.

Default Value

R = 0 for all virtual extensions.

Notes

The value entered by parameter R is the index number defined for the ports by the800045 coded programming facility.

Digital/ISDN BRI Extension Display MessageLanguage:

This program selects the language of some of the display messages on digital andISDN BRI extensions.

801174 A P Singular program802174 A1 A2 P Group program


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Parameters




P : 0 Messages are in Turkish.

: 1 Messages are in English.

Default Value


Notes

1. The display messages appear in the following cases with the given format:

a) If the called extension is busy: BUSY_extension access code_the accesscode of extension/line that is talking to the called extension

b) If the called extension has left his telephone off-hook: FAULTYEXT._extension access code

c) If 800070 1 is active on the system and called extension has activated DoNot Disturb facility: EXT DND_extension access code

d) If there is an incoming internal call when there are 4 active calls: EXT_extension access code

e) If there is an incoming external call when there are 4 active calls:LINE_line access code

f) In order to show the number of new incoming calls when there are 4 activecalls: IN QUEUE_number of new incoming calls

g) If an erroneous operation has been made: ERROR

2. The language of the messages that appear in the following cases areprogrammed through EEPROM settings of digital/ISDN BRI extension cards.(Please see IDEA Guide for detailed information.)

a) If the dialled number does not exist in the numbering plan of the system.

b) If the MSN number of the extension is wrong.


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c) When the dialled code is accepted by the system as activation of a feature.

System Message With Voice Mail :

This program is used to decide whether the extension will hear system messagesfrom EVM200 upon certain operations.



Parameters




P : 0 Extension do not hear system messages

: 1 Extension hear system messages

Default Value


Permission To Call Extension With Voice MailForwarding :

This program is used to define the extensions that can use Voice Mail facilities,when they call extensions with the authority given by 801196-coded program.




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Parameters




P : 0 When an extension, which has the authority defined by 801196-codedprogram is called, busy or ring back tone is heard.

: 1 When an extension, which has the authority defined by 801196-codedprogram is called, no answer or busy message is heard.

Default Value


Call Pick Up Method

This program is used to define the method to pick up the call of an extension thatbelongs to the same call pick up group.



Parameters




P : 0 The extension picks up the calls by pressing 5.

: 1 The extension picks up the calls automatically after lifting handset.

Default Value

P = 0


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Tenant Group

This program is used to define groups of extensions so that mutual accessesbetween group members are prohibited.



Parameters




P : 00…31 Group number.

Default Value

P = 0

Notes

1- Extensions in group 00 can call all other extensions.

2- Extensions in a group different than 00 can call their own group members andmembers from group 00.

Voice Mail Busy/No Answer :

This program is used to define the ports who have authorization to use voice mailwhen they are not answering or when they are busy.

801196 P Q Singular program

802196 P1 P2 Q Group program


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Parameters

P : The extension/line access code

P1 : For group programming, the number of the first extension/line in thegroup

P2 : For group programming, the number of the last extension/line in thegroup

Q : 0 The port cannot use voice mail

: 1 The port can use voice mail

Default Value

Q = 0 for all ports.

Notes

1. This program cannot be used for E&M lines.

2. The system is using specific ACD menus for this program:

a) For internal calls, if the called extension is busy, then ACD menu 4 is used.

b) For internal calls, if the called extension is not answering in 12 ringingperiods, then ACD menu 6 is used.

c) For calls to extensions of another exchange through a network connection(VoIP or PRI), if the called extension is busy, then ACD menu 5 is used.

d) For calls to extensions of another exchange through a network connection(VoIP or PRI), if the called extension is not answering in 12 ringing periods,then ACD menu 7 is used.

3. The callers can press 6 to leave a message to the called extension.

4. Once this program is used to give permission to ports, the system will startusing ACD menus. In other words, it will no longer be possible to use theseACD menus for the regular calls through Auto Attendant lines.


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Example:

Standard operation (801196-coded authority is not used):

• If there is a call for E1_A or E2_A from PSTN line PSTN_A , standardmenus 14 and 15 are used for no answer and busy cases.

• If there is a call for E1_B or E2_B from PSTN line PSTN_A, standardmenus 11 and 12 of first system are used for no answer and busy cases.

Operation of 801196-coded authority:

• If E1_A calls E2_A and if E2_A has authority, menus 4 and 6 are used forbusy and no answer cases.

• T_A is marked to have the authority. If E1_A calls, E1_B:

- If E1_B has authority by programming in second system, then menus 4 and 6 ofsecond system are used for busy and no answer cases.

- If E1_B does not have authority by programming in second system, then menus5 and 7 of first system are used for busy and no answer cases.

DTMF Duration:

This program can be used the minimum level that the system can detect for DTMFsignals produced by extension telephones or sent to external lines.

801197 P R Singular program802197 P1 P2 R Group program

Parameters

P : The extension or line access code

P1 : For group programming, the number of the first extension / line in the group

P2 : For group programming, the number of the last extension / line in the group

R : 0…7 The minium ON duration for DTMF signal is approximately (Rx6) +10 msec.


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Default Value

R = 4 for all ports.

Toll Account Query:

It allows querying the current status of an extension’s or line’s account.

801198 P

Parameters

P : The extension or line access code.

Notes

1. This facility can only be used when GPBX mode is activated.

2. Once this code is dialled by the system supervisor, the number of currentlyused metering pulses and the account valid for the current month are sent tothe LCD of his feature phone in the following format:

800198 | number of currently used metering pulses | the account valid for thecurrent month

Toll Account:

It allows defining toll account for extensions and lines on a monthly basis.

801199 P Q R Singular program

802199 P1 P2 Q R Group program

Parameters

P : The extension or line access code.

P1 : For group programming, number of the first extension or line in the group.

P2 : For group programming, number of the last extension or line in the group.

Q : 0 Account for metering pulses used currently.

: 1 Account for metering pulses used in the previous month.


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: 2 Account for metering pulses that can be used by theextension/on the line throughout the month, and that will bevalid at the beginning of next month.

: 3 Account for metering pulses that can be used until the end ofthe month.

R : 0000…9999 Number of metering pulses for the account entered byparameter Q.

Default Value

No accounts are defined for extensions and lines.

Notes

1. This facility can only be used when GPBX mode is activated.

2. By activating this code by Q=2, the main limit for number of metering pulsesthat can be used in a month is defined. This limit will be valid at the beginningof each month.

3. By activating this code by Q=3, the number of metering pulses that can be usedin that month can be defined. If all of this account for a line is used before theend of the month, then this line cannot be involved in external calls.

If the account becomes zero during an ongoing conversation, then this call isterminated.

4. If the account of a line defined by entering Q=3 becomes zero before the end ofthe month and if there are other lines with account within the same PBX group,then the next calls will be established using these lines.

5. The accounts defined by entering Q=2 and Q=3 may be different. The accountdefined by Q=3 is valid for that month; at the beginning of the next month theaccount defined by Q=2 will be valid.

6. As the number of metering pulses in the account defined by Q=3 decreaseduring external calls, the number of metering pulses in the account isautomatically written in the non-volatile memory 1 minute after each decreasein the account.

7. As using values 0 and 1 of parameter Q will change the values that areautomatically set, these values should not be used unless absolutelynecessary.


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8. If Forced Account Coded Call feature is used when GPBX mode is activated, andif the account of the line becomes zero during the conversation; then the call isterminated after 3 seconds.

9. If Forced Account Coded Call feature is used when GPBX mode is activated, theaccounts of extensions are not affected, only the accounts of lines are subjectto change.

Gateway Mode For Digital/ISDN BRI Extensions:

This program activates gateway mode for digital/ISDN BRI extensions. Theextensions in gateway mode have the right to select any one of 8 MSN numbers fortheir calls so that the calls are recorded as per the extension numbers they select.Those MSN numbers are the virtual extension access codes defined by the systemsupervisor. If gateway mode is not used, the extensions are always using their firstMSN numbers.

800144 0 P R Singular program800144 1 P1 P2 R Group program

Parameters

P : 4-digit physical address of the first port.

P1 : For group programming, 4-digit physical address of the first port in thegroup

P2 : For group programming, 4-digit physical address of the last port in thegroup

R : 0 Gateway mode is not active.

: 1 Gateway mode is active.

Default Value

P = 0 for all ports.


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Notes

1. When used for digital extensions, group programming is reasonable only forEX200 (8U/0) cards. In this case, an even numbered and the next odd numberedports can be entered as P1 and P2 respectively.

2. Digital extensions can select their MSN numbers as described in ST20 User’sGuide.


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V. LINE PROGRAMSLine Status & Signalling:

This program determines activation or deactivation of a line for service, as well asthe signalization that will take place over the line.

801200 D P T Singular program

802200 D1 D2 P T Group program

Parameters

D : The line access code

D1 : For group programming, number of the first line in the group.

D2 : For group programming, number of the last line in the group.

P : 0 Out of service

: 1 In service

T : 0 DP (pulse) signalling is used.

: 1 DTMF (tone) signalling is used.

Default Value

P = 1, T = 1 for all lines.

Notes

Example: Some features that will be applied to the line with number 1212 and thecorresponding codes to be entered are presented below:

801200 1212 11 :To put the line into service as DTMF

801200 1212 10 :To put the line into service as DP

801200 1212 0 :To put the line out of service


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Line Parameters:This program assigns various parameter values for a line.

801201 D A P T Singular program

802201 D1 D2 A P T Group program

Parameters




A : The access code of the extension that will be rung by the line.

P : 0 No access to the line by dialing 9, only selective line access

: 1 The line can be accessed both by dialing 9 and by selective line accessas well.

T : 0 Line call authorities of extensions requesting line access are notchecked.

: 1 Line call authorities of extensions requesting line access are checked.

Default Value

A=1110, P=1, T=1 for all lines.

Notes

1. P=0 assignment is useful especially when line D is connected to an extension ofanother exchange in order to maintain an exchange-exchange connection.

2. T=0 assignment is useful especially when line D is connected to an extension ofanother exchange in order to maintain an exchange-exchange connection.

3. If a DISA line on which call authorities are not checked by T=0 is used, anexternal line can be accessed without the need to dial the extension numberand password.

4. Different ringing extensions can be defined for line D in night and day modes. Ifthe program code is entered in day mode, then ringing extension definition isvalid only for daytime. On the other hand, if the program code is entered innight mode, then ringing extension definition will be valid only for night mode.


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Line Access Groups:

Extensions are assigned to line access groups through the Extension Line AccessGroup program. On the other hand, lines are assigned to the access groups throughthe Line Access Groups program. Therefore, extensions can access the lines, whichare in the same access group with them.

801202 D G (GG …)* Singular program

802202 D1 D2 G (GG …)*Group program

Parameters




G : 01..32 Line access group number

Default Value

G = 01 for all lines.

Notes

1. G=01,…,32

Following each line access group number entry, the system allows otheraccess group number entries, instead of emitting internal dial tone. Hence,upon entering that program once, it is possible to assign one line to 32 accessgroups in a single programming session. If line D is to be assigned to less than32 access groups, then the telephone should be hung up after the last accessgroup number entry.

2. There are examples below that would clarify the topic:

Examples:

- 801 202 1336 01 02 03, then hang up. That assigns line 1336 to access groups01,02 and 03.

- 802 202 1338 1341 02, then hang up. That assigns lines 1338, 1339, 1340 and1341 to access group 02


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3. Lines that are assigned to 31st access group have special uses as well:

a) Forced account code users can make external calls only though lines in31st access group.

b) If an external call is to established after accessing the system through anE&M line, this call can only be made though lines in 31st access group.

Line PBX Group:In case selectively accessed line is busy or not in service, this program allowsautomatic connection of an extension to the next available line in the group, bydefining a line PBX group.

801203 D E

Parameters

D : The access code of the line to be added on the PBX group.

E : The access code of the line that will follow the line to be added on the PBXgroup.

Default Value

No line PBX group has been defined.

Cancellation

801203 D D

Notes

1. By entering the code more than once, it is possible to add at most 60 lines PBXgroup. Yet those lines must form a chain. That means the last member of thePBX group must be forwarded to the first member in the group.

2. In order to discard line D from a PBX group, the code 801 203 D D should beentered and the previous and the next line in the group must be related by thecode 801 203 in order to preserve the chain.

Example: Suppose that the programs 801 203 1334 1335, 801 203 1335 1336,801 203 1336 1337 and 801 203 1337 1334 have been entered for a PBX group.In that case, the programs below should be entered in order to discard the line1336 from the PBX group:

801 203 1336 1336

801 203 1335 1337


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3. In order to cancel a whole PBX group, the program 801 203 D D must beentered for each line one by one.

DISA / ACD Line Selection:

This program marks an analog line as DISA / ACD. Extensions can be directlyaccessed without assistance of the operator for calls made through a line markedas DISA / ACD. Someone calling through DISA / ACD lines will have 15 seconds todial number of the extension he wants to make conversation with. The callerreceives a tone specific to DISA /ACD line within that period.

801204 D P Singular program

802204 D1 D2 P Group program

Parameters




P : 0 The Line is in normal service.

: 1 DISA is active in the line.

: 2 The line has been enabled for ACD usage.

Notes

1. DTMF telephone set is required in order to dial extension numbers for makingcalls through DISA/ ACD line.

2. If no extension number is dialed within 15-second period during calls throughDISA line, then the caller is transferred to the operator or to the ringingextension. If that transferred call is not answered within 6 ringing periods, thenthe line is automatically released.

3. A DISA-line caller

- Can refresh special DISA dial tone by pressing “*” key, so that he can callanother extension in case the called extension is busy or does not answer.

- Can drop the line by pressing “#” key.


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4. If an extension called through DISA line is busy or does not answer, the systemgives another 15 seconds to the caller to call another extension. 9 suchattempts can be done. If no connection has been established after the 9th try,the call is transferred to the operator or to the ringing extension. If,furthermore, that transferred call is not answered within 5 ringing periods,then the line is automatically released.

5. If the operator does not activate the ACD, then the ACD lines function asnormal lines.

6. If a caller through ACD line does not dial an extension number while receivingspecial DISA tone, then he is transferred to the operator or to the ringingextension. If that transferred call is not answered within 6 ringing periods, thenthe line is automatically released.

7. If polarity reversal facility has not been set by CO in a line defined as DISA /ACD, even if caller hangs up during dialing step, then the call rings at theoperator and the operator receives CO tone when he answers the call.However, if CO has set polarity changing property in that line, then, in that case,when the caller party hangs up, the polarity of the line will change and theexchange, which detects this, will drop that line. Hence, invalid call requests tothe operator will be blocked.

Specific ACD Menus:

This program defines 4 specific menus among 16.

801205 D P R S T Singular program

802205 D1 D2 P R S T Group program

Parameters




P : 00..15 Day greeting menu

R : 00..15 Night greeting menu

S : 00..15 No answer menu

T : 00..15 Busy menu


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Default Value

P= 00, R=13, S=14, T=15.

Notes

1. While the system is in the night mode, the night greeting menu will be activeinstead of the day greeting menu.

2. The remaining 12 menus can be used for other purposes.

DISA Parameters:

They determine the consequences of operations of a caller who calls through a linemarked as DISA.



Parameters




P : 0 Error tone is received upon a dialing error.

1 Line drops upon a dialing error.

T : 0 Line is accessed by dialing the extension no + password.

1 Line cannot be accessed by dialing the extension no + password.


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Default Value

P = 0, T= 0 for all lines.

Line-Line Connection Time-Out:

This program provides duration control for line-line connections made throughanalog lines.



Parameters




P : 00..30 (P + 2) x 30 seconds of conversation duration

31 Conversation is limitless.

Cancellation

801207 D *

Default Value

P = 04 for all lines.

Dialed Number Check / DISA – E&M ConnectionTime-Out:




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Parameters




P : 0 Length of the dialed number is checked.

: 1 Dialed number is transmitted to the line 4 seconds later, withoutbeing checked.

T : 0 Conversation duration is limited to 3 minutes upon accessing E&Mline from DISA line.

: 1 No Conversation duration limit upon accessing E&M line from DISAline.

Default Value

P = 0, T = 0 for all lines.

Notes

1. While P=0, if the dialed number:

- Starts with 1, then the number is transmitted to the line after dialing atleast 3 digits (emergency numbers),

- Is 0, then the number is transmitted to the line after dialing at least 11digits (long distance),

- Is 2..9, then the number is transmitted to the line after dialing at least 7digits (local).

2. As long as calls through E&M lines are concerned, when the caller dials “9” toaccess a line, one of the lines allocated to the extension group 31 is assigned tothat person.

Line Pricing Information:

This program determines two different types of pulse prices on lines for extensions,provided that CO supports that feature.




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Parameters




P : 0 Pricing for guests

: 1 Pricing for personnel

T : Unit price of at most 6 digits

Cancellation

801209 D *

Default Value

No price has been determined.

Notes

A serial printer can print costs (calculated over the unit price that has beendetermined) of calls, provided that CO metering pulse is active on lines. The unitpulse price must have been determined for that. That unit, T can be at most 999999.

For the details of guest and personnel information, please inspect the Guest-Personnel Selection program.

Transmit/Receive Voice Level:

This program adjusts voice level on a line.



Parameters





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P : 0 Low transmitting voice level

: 1 High transmitting voice level

T : 0 Low receiving voice level

: 1 High receiving voice level

Default Value

P=0, T=0 for all lines.

Notes

1. Modification, which has been done is permanent.

2. All adjustments done through this program for a line are valid for allconversations on that line.

3. For TWT, LB and expandable analog lines, parameters P and T take the valuesin between 0 and 7.

Dial Tone Check After Accessing Analog Line:

Allows determining if the dial tone is checked on the line or not when an extensionaccesses the line. Additionally, if the dial tone is received with a delay on the line,the delay can be set.



Parameters




P : 0 Dial tone is not checked.

: 1 Dial tone is checked.

T : 0..15 The duration of delay to start sending the numbers to the line. Theduration is calculated as (T+1) x 0.5 seconds.


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Default Value

P=0, T=0 for all lines.

Notes

1. If P is set as “1”, then one of the tone detection channels is dedicated to theline through out the call. Therefore, it is recommended not to enter P as “1”unless absolutely necessary.

2. If P is set as “0” then the numbers are sent to the line after the delay specifiedwith parameter T. If P is set as “1” and if dial tone is received before the delayspecified with the parameter T, the numbers are sent to the line immediately.

Equal Load On Line PBX Group:Allows assigning equal load on lines for each line access group when extensionsuse lines in belonging to a PBX group.



Parameters

D : Access code of the first line in the PBX group.



P : 0 Equal load is not active in the line PBX group. The system accessesthe lowest numbered line.

: 1 Equal load is active in the PBX group. The least recently used line isaccessed.

Default Value

P=0 for all lines.

Notes

In LCR applications where specific lines are used (e.g. GSM numbers are routed tothe external line where GSM gateway exists and this external line is included withina PBX group) equal load activated by the 800024 coded programming facility doesnot take action. For these applications 801213 code must be used so that equal loadis activated.


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Call Record-Exempt Line:

This program discards calls made through a certain line from the call records.



Parameters

D : The line access code.



P : 0 Calls made through the line appear in call records.

: 1 Calls made through the line do not appear in call records. This linecan be accessed from a locked telephone without dialling password.

Default Value

P=0 for all lines.

Notes

That feature is especially useful if the line is connected to another system to makean exchange-exchange connection, or if the external calls of the line must remainconfidential

Signalling After Line Connection:

This program determines the signalling on the external lines with DP signallingafter the connection is established.




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Parameters




P : 0 After the external party answers the call, the numbers are sent to theexternal line with DP signalling if the line is in service with DPsignalling.

: 1 After the external party answers the call, the numbers are sent to theexternal line with DTMF signalling even if the line is in service with DPsignalling.

Default Value


Notes

1. This program is operational only when LCR is active on the system and thedialing is made through a route with a “Dn” filter. The value of parameter Pdetermines the signalling that will be used for the numbers that will be sentafter “Dn” filter is applied.

2. If the C.O. is producing a tone between the dialed digits, this program decidesthe signalling on the line after this tone is connected.

3. This program takes affect only on lines with DP signalling.

Polarity Reversal Detection

This program allows detecting the polarity reversal, which is activated on the line byC.O., by the system. This polarity reversal detection determines the starting time ofthe call on the lines that has not pulse pricing information but has polarity reversalfacility.

801216 D P Singular Program

802216 D1 D2 P Group Program


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Parameters:

D : Line access code



P : 0 Polarity reversal on the line is not detected.

: 1 Polarity reversal on the line is detected.

Default Value:

P=0

Notes:

1. For the outgoing external calls, if the line has polarity reversal facility, C.O.reverses the polarity when the external party answers the call. If the system isprogrammed to detect the polarity reversal on this line, the polarity changing isaccepted as the starting time of the call. At the end of the call, if the callednumber side hangs up the phone first, C.O. reverses the polarity for secondtime. This second changing is accepted as the ending time of the call and theline is dropped.

2. For the incoming external calls, if the line has polarity reversal facility, C.O.reverses the polarity when the external party hangs up. System accepts thischanging as an ending time of the call and drops the line.

3. If polarity is not reversed on a line where polarity reversal detection is notactivated, the call is not recorded.

Detect Tone On The Line

Thanks to this program, the system can be activated or deactivated to detect tone inorder to drop the lines when one of the talking parties hang up.




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Parameters:

D : Line access code



P : 0 The system does not detect tone on the line.

: 1 The system waits the tone that is defined with the code 800087 inorder to detect if the line is dropped.

Default Value:

P=1

Fax Detection:

This program is used to activate fax detection on analog external lines.



Parameters


D1 : For group programming, the number of the first line in the group

D2 : For group programming, the number of the last line in the group

P : 0 Fax is not detected.

: 1 All incoming calls through this line are fax calls and they will ring onthe extension defined by the 801222-coded program.

: 2 The system checks fax tone for all the incoming calls through thisline. If the fax tone is detected in the incoming call, the call rings onthe extension defined by the 801222-coded program. If not, the callrings on the extension defined by the 801201-coded program.

Default Value



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Fax Call Ringing Extension:

This program is used to define the extension, which will ring for the incoming faxcalls, provided that fax detection is activated on the analog external line.

801222 D A Singular program

802222 D1 D2 A Group program

Parameters


D1 : For group programming, the number of the first line in the group

D2 : For group programming, the number of the last line in the group

A : The access code of the fax call ringing extension.

Default Value

Fax call ringing extension is not defined.

Call Time-Out for Lines

This program controls the duration of calls made on a specific external line.

801223 D T1 T2 Singular program

802223 D1 D2 T1 T2 Group program

Parameters




T1 : Conversation duration in (002..250) x 10 seconds for the outgoing calls onthe line.

: 000 : No duration limit for conversations

T2 : Conversation duration in (002..250) x 10 seconds for the incoming callsfrom the line.

000 : No duration limit for conversations


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Default Value

T1 and T2 = 000 for all lines

Notes

1- While this program is active, whenever a line with time-out is used, theconversation is automatically terminated at the end of period T1 / T2.

2- The line using party is warned by a short tone 15 seconds prior to terminationof the conversation.

3- If an extension with time-out is using a line with time-out, then the smallertime-out will be used by the system through that call.

Centrex LinesThis program is used to define lines along which Centrex exchanges can be called.



Parameters




P : 0 Normal line.

: 1 Centrex line.

Default Value

P = 0

Notes

When P = 1 is used in order to call Centrex exchanges, the system sends Centrexaccess codes of 3, 4 or 5 digits. (Please see IDEA Guide for detailed information.)


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VI. DIGITAL LINE PROGRAMSDirect Number / Ringing Extension Programming:

Using this program, you can define direct numbers for your digital lines and assignringing extensions for these direct numbers.

800300 P Q A

Parameters

P : Direct number of at most 16 digits. If it is less than 16 digits, it must beterminated by a *.

A : The access code of the ringing extension.

Q : 4-digit physical address of the first port of the concerned external line.

Notes

At most 2000 direct numbers can be defined on a system.

Direct Number / Ringing Extension Deletion:

Using this program, you can delete direct numbers and the ringing extensions forthese numbers.

800301 P

Parameters


ACD Menus:

This program enables definition of 4 specific menus among 16 to be used for thedirect numbers of digital lines.

800302 P Q R S T


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Parameters


Q : 00..15 Day greeting menu

R : 00..15 Night greeting menu

S : 00..15 No answer menu

T : 00..15 Busy menu

Default Value

Q= 00, R=13, S=14, T=15.

Notes

1. While the system is in night mode, the night greeting menu is automaticallyused instead of the day greeting menu.

2. The remaining 12 menus can be used for other purposes.

DISA / ACD Line Selection:

This program enables an external caller to access extensions without assistance ofthe operator, by marking the direct numbers of digital lines as DISA / ACD.

800303 P Q

Parameters


Q : 0 The line is in normal service.

: 1 DISA is active on the line.

: 2 ACD is active on the line.

Default Value

Q = 0 for all numbers.


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Notes

1. If a line is enabled for direct inward access, then when an incoming callrequest is received through that line, the exchange automatically activates thatline and emits a special dial tone. Then, the caller can access the extension bydialing her/his number.

2. The external caller through a DISA line must use a DTMF telephone set inorder to dial extension numbers.

3. If an external caller through the DISA line fails to dial an extension numberwhile receiving the special DISA dial tone for 15 seconds, then he is transferredto the operator or to the ringing extension. If that transferred call is notanswered within 6 ringing periods, then the line is automatically released.

4. Someone calling through the DISA line can:

- Refresh the special DISA dial tone by pressing “*” key. By this way, he cancall another extension if the extension he has called is busy or notanswering.

- Drop the line by pressing “#” key.

5. If the extension called through the DISA line is busy or not answering, thesystem gives the caller party additional 15 seconds to call another extension.The caller party can make 9 such attempts to establish a call. However, if hehas not yet established a call within 9 attempts, the call is transferred to theoperator or to the ringing extension. If that transferred call is not answeredwithin 5 ringing periods, then the line is automatically released.

6. More than one party can access the system simultaneously for the inward callsthrough a line marked as DISA / Auto Attendant.

Line Parameters:

This program determines the parameters of several operations for direct numbersof digital lines.

800304 P Q R S


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Parameters


Q : 0 Error tone is received upon error in dialing.

: 1 Line is released upon error in dialing.

R : 0 Line is accessed by dialing extension no + password.

: 1 No line access permission by dialing extension no + password.

S : 0 The callers for this number hear busy tone if the ringing extension isbusy.

: 1 The callers for this number hear ringback tone if the ringing extensionis busy.

Default Value

Q = 0, R = 0 and S = 0 for all numbers.

Digital Line Fax Detection:

This program is used to activate fax detection on digital lines for each specific directnumber.

800306 P Q

Parameters


Q : 0 Fax is not detected.

: 1 All incoming calls for this number are fax calls and they will ring onthe extension defined by the 800308-coded program.

: 2 The system checks fax tone for all the incoming calls for this number.If the fax tone is detected, the call rings on the extension defined bythe 800308-coded program. If not, the call rings on the extensiondefined by the 800300-coded program.

Default Value

Q = 0 for all numbers.


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Digital Line Fax Call Ringing Extension:

This program is used to define the extension, which will ring for the incoming faxcalls, provided that fax detection is activated for the specific number.

800308 P A

Parameters


A : The access code of the fax call ringing extension.

Default Value

Fax call ringing extension is not defined.

Attention!The programs listed below, which are valid for analog lines, are also valid fordigital lines.

801200 (Parameter T is not used)

801202

801203

801207

801209

801210

801213

801214


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VII. E&M LINE PROGRAMSTone Reception / Transmission:

This program provides adjustments for tone transmission/reception operations ofan E&M line. The tone transmission/reception operations increases the efficiency ofE&M lines and provides users with tone hearing after dialing.



Parameters




P : 0 The E&M line does not check tones.

: 1 The E&M line checks tones.

T : 0 The E&M line does not transmit tones.

: 1 The E&M line transmits tones.

: 2 If EVM200L is available, 26th system message is read to the externalparty.

Default Value

P = 0, T= 0 for all lines.

Notes

1. It is recommended that the E&M lines should be adjusted to receive tones, if aremote exchange is generating a tone after a connection has been established,and furthermore, if it supports DTMF signalling.

2. If the E&M line has been adjusted to check tones, then the numbers to bedialed must be DTMF; otherwise, the line cannot transmit the numbers to theremote exchange.

3. If the E&M line has been adjusted to check tones, then the parameter P of theprogram Call Properties does not have any effect. In other words, that


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parameter is not used if the remote exchange is transmitting tone aftercollecting numbers during tone reception.

4. If the E&M line has been adjusted to check tones, then, as soon as a tone isreceived from the remote exchange, speech channel that belongs to the E&Mline is automatically connected to the user.

5. If the remote exchange is capable of checking tones after a connection hasbeen established, then it is recommended that the E&M lines should beadjusted to transmit tones.

Call Forwarding On E&M Lines:

If the external caller calling the system through E&M line does not dial any numberand waits for 20 seconds, this program decides whether this call will be transferredto the operator or not.



Parameters




P : 0 The external caller receives error tone after 20 seconds.

: 1 The call is forwarded to the operator after 20 seconds.

Default Value

P= 0 for all lines.


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Attention!The programs listed below, which are valid for analog lines, are also valid forE&M lines.


801203

801207

801209

801210

801214


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VIII. PLC LINE PROGRAMS

PLC Operation Mode:

This program defines the mode that will be used on PLC lines.

801219 D P Singular program802219 D1 D2 P Group program

Parameters




P : 0 PCM mode

: 1 PLC mode

: 2 Far extension mode

Default Value


Notes

1. PCM mode is used to connect to some special PCM multiplexers.

2. In far extension mode, one line is dedicated to a single telephone.

3. The following points must be considered in order not to face any problems inoperations of PLC lines:

a) The lines must be programmed so that they are checking and transmittingtones by the 801401-coded programming facility.

b) DP signalling must be used on the lines.

c) The EEPROM settings of the cards must be made accordingly. (Please seeIDEA Guide for detailed information.)


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Attention!The programs listed below, which are valid for analog lines, are also valid forE&M lines.


801203

801207

801209

801210

801214


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IX. EVM200 AUTO ATTENDANT & VOICEMAIL PROGRAMS

EVM200, is an integrated Auto Attendant and Voice Mail module of Karel DS Seriesdigital PBX. Before starting with the software structure of the module, it will beappropriate to explain some fundamental topics related to that module.

As an Auto Attendant module, EVM200 can be utilized for two different purposes:

1- Guiding external callers as an Automatic Call Distributor (ACD).

2- Presenting information to extensions about states of their telephones.

All authorized users can make use of EVM200, as a voice mail module, like ananswering machine to leave messages or to listen to the messages left for them.

An EVM200 card has totally 8 channels: 4 for listening to the messages and 4 forleaving and/or recording messages.

The card has got some message boxes for its various different tasks :

1- 64 message boxes for informing users about their telephones. Those have beenmentioned as System Messages in this guide. The message boxes that havebeen reserved for the system messages have been numbered in the range000...063.

2- 64 message boxes for guiding external callers. Those have been mentioned asACD Messages in this guide. The message boxes that have been reserved forthe ACD messages have been numbered in the range 064...127.

3- 512 message boxes in order to enable users to leave messages for each other.Those have been mentioned as Voice Mail Messages in this guide. Themessage boxes that have been reserved for the Voice Mail messages have beennumbered in the range 128...639.

By factory default, the first 17 ACD messages (064-082) on EVM200 is recorded forspecial purposes. However, any message can be used for any purpose. If allchannels have been occupied when a message is about to be announced, then thecaller hears music; if Music On Hold is not active, however, then wait tone isemitted. The message is announced whenever a channel is available. Messageduration can be at most 40 seconds.

EVM is delivered to customers as the system messages have been recorded. Thosemessages can be modified or erased. The first 28 (000-027) messages are


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employed for informative purposes during the normal operation of the exchange.Other messages (028-063), on the other hand, are date-time messages announcedat the beginning while listening to a message previously left. If all announcementchannels have been occupied when a message is about to be announced, thenmusic, if Music On Hold is not active, then wait tone is emitted. The message isannounced whenever a channel is available.

At most 8 EVM200 cards can be installed in a DS system. The number of neededEVM200 cards may vary due to capacity and traffic load of the DS Series System.The main idea behind increasing the number of EVM200 cards are extending thenumber of the channels in order to serve more call requests simultaneously, aswell as providing more message boxes for voice mail messages. An example toclarify the topic is presented below:

Suppose that there are 4 EVM200 cards in the DS system. In that case, there are

- 4 x 4=16 channels for listening to messages,

- 4 x 4=16 channels for leaving or recording messages,

- 64 message boxes for the system messages,

- 64 message boxes for the ACD messages,

- 512 x 4=2048 message boxes for the voice mail messages in the system.

As can be seen in the example, increasing the number of cards in the system doesnot increase the number of the message boxes that can be used for the system andthe ACD messages; because the same messages should be recorded on all thecards. Since it is possible to copy messages from one card to the other, there is noneed to record on each card one by one separately.

It should be kept in mind that both the exchange and the EVM200 card must besimultaneously in programming mode in order to do programming operations onEVM200 card.

EVM200 Card Programming Mode:

This program enables EVM200 card to be put into/taken out of the programmingmode.

800450 Y P

Parameters

Y : EVM200 card slot number

P : 0 Programming mode is not active.


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: 1 Programming mode is active.

Notes

Prior to the operations (such as ACD/System message recording, erasing, copying)related to EVM200, the card must be put into the programming mode.

In order to put EVM200 into the programming mode, DS system must also be in theprogramming mode. (877777)

While EVM200 is in programming mode, all program codes starting with 800 can beentered by the system supervisor only, whereas the codes starting with 7 can beentered both by the system supervisor and the operator.

ATTENTION!It is recommended that the related parts of the guide should be read carefully andthe requirements should be determined in detail before starting with programmingEVM200.

Erasing All ACD Messages:

This program enables the erasure of all ACD messages when the maximumcapacity has been reached.

7559 Y

Parameters


Notes

1. This program can be entered only through the operator or the systemsupervisor telephone, while the EVM card is in programming mode.

2. As the result, all ACD messages in the flash memory modules are erased.Silence is received during the operation and dial tone is received after theoperation.

3. The ACD function should be deactivated prior to the entry of that program.

Erasing All System Messages:

This program enables erasure of all system messages in case there is a problemwith them.


136

7558 Y D

Parameters


D : 0 Messages in 1st language.

: 1 Messages in 2nd language.

Notes

1. This program can be entered only through the operator or the systemsupervisor telephone, while the card is in programming mode.

2. All messages in the system message flash memory module are erased. Silenceis received during the operation and dial tone is received after the operation.


ACD And System Message Recording:

Coupling of ACD and system messages enable them to be placed in predefinedmessage boxes.

7586 Y M D + Message

Parameters


M : 000..063 box numbers of the System Messages,

064..127 box numbers of the ACD Messages

D : Language selection for the system messages

: 0 Messages in 1st language.


Message : The message to be read in order to complete the program

Notes

1. D parameter is used only for system messages and it can take value “1” only ifthe EVM200L card is enriched with an extra FLASH module for systemmessages to provide the second language.


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3. The ACD function should be deactivated prior to the entry of that program. .

4. After the code has been dialed, short warning tone is awaited. Once the tone isreceived, the message is read. Messages related to time and day are used forinforming the extension, for whom the message is left, about the time when themessage was left.

5. If the entered message is already in the system, that message is automaticallyerased. While the previous message is being erased, wait tone is received ormusic is listened to, if that feature is active. The new message can be enteredafter that tone has stopped.

6. The telephone must be hung up in order to complete the message entry. It isstrongly recommended that the keys “*” / “#” should not be used forterminating the message entry, since DTMF values of those keys are recordedas a part of the system message.

7. Considering the ACD message capacity, the entered messages should be asshort and explanatory as possible. If the ACD message capacity is exceededduring a message entry, then the recording stops and the internal dial tone isheard again.

8. Each system message box has a predefined and fixed function. This fact shouldbe considered during message entry.

There are examples below for the factory default messages.

The System Messages:000, “Follow Me Active” Message: If the telephone has been forwarded to anotherextension through 85aaaa or 865aaaaAAAA, then this message is read to theextension when the handset is lifted.

001, “Permanent Absent Message Is On-line” Message: If Permanent AbsentMessage is active, then this message is announced when the handset is lifted.Please see the section Extension-Related Features, Permanent Message Feature(737) for the Permanent Absent Message.

002, “You Have Got Message” Message: If there is a message left for theextension, then this message is announced when the handset is lifted.

003, “Night Mode is Active” Message: When the system is in the night mode, if theoperator telephone goes off-hook, then this message is announced.

004, “Auto-dialer is Active” Message: If the Auto-dialer is active, then thismessage is announced when the handset is lifted.


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005, Reminder Message: If a reminder has previously been entered through 838,then this message is announced when the handset is lifted while the telephone isringing at the warning time.

006, Unassigned Port Message: When an extension that does not exist in thesystem is attempted to be called or a non-existent line is attempted to be accessed,then this message is announced.

007, “All Lines are Busy” Message: This message is announced upon a line accessattempt while all the lines are busy.

008, “This Line is Out of Service” Message: This message is announced upon aline access attempt that is out of service.

009, “No authority for Line Access” Message: This message is announced when anextension without line access authority attempts to access a line.

010, “Insufficient Authority for This Call” Message: This message is announcedwhen an extension attempts to make a call beyond her/his authority (such as longdistance, international, etc.).

011, “No Authority for Restricted Number” Message: This message is announcedwhen a restricted number, which has been entered through the accessible numberby the area code or prefix definition program, is dialed.

012, Operator Only Message: This message is announced when an operation code,which can be normally done by the operator only, is dialed by an extension.

013, System Supervisor Only Message: This message is announced when anoperation code, which can be normally done by the system supervisor only, is dialedby an extension.

014, “No Authority for This Feature” Message: This message is announced whenan extension dials a feature code which is beyond her/his authority.

015, “No Calls to Pick up” Message: This message is announced when a non-existent call is attempted to be picked up by 82+ extension no.

016, “System is out of Programming Mode” Message: This message is announcedwhen a program is attempted to be entered while the system is not in theprogramming mode.

017, “All Lines are out of Service” Message: If the system supervisor lifts thehandset while all the lines are out of service, then this message is announced.

018, Phone Locked Message: If the code (877777) for entering into the systemprogramming mode is dialed even though the system supervisor telephone islocked, then this message is announced.

019, Erroneous Operation Message: This message is announced when an invalidoperation code is dialed.


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020, Wrong password Message: This message is announced if a wrong password isentered during password change (836), phone locking and unlocking.

021, “Auto-dialer is Busy” Message: If the Auto-dialer is attempted to be activatedwhile all auto-dialer services of the system are busy (That means 103 extensionshas simultaneously activated auto-dialer.), then this message is announced.

022, No password Message: This message is announced, if an operation requiringa password is attempted to be done, such as phone locking, authority and programentry locking.

023, “Room is Clean” Message: This message is announced when the status of aclean hotel room is inquired (731).

024, “Room is Being Cleaned” Message: This message is announced when thestatus of a hotel room which is being cleaned is inquired (731).

025, “Room is Dirty” Message: This message is announced when the status of adirty hotel room is inquired (731).

026,027: Reserved for future use.

The date-time messages consist of numbers and months and their lengths arelimited. (0.5-1 second). The date-time messages are below:

028, "zero" 047, "ten"

029, "one" 048, "twenty"

030, "two" 049, "thirty"

031, "three" 050, "forty"

032, "four" 051, "fifty"

033, "five" 052, "January"

034, "six" 053, "February"

035, "seven" 054, "March"

036, "eight" 055, "April"

037, "nine" 056, "May"

038, “eleven” * 057, "June"

039, “twelve” * 058, "July"

040, “thirteen” * 059, "August"

041, “fourteen” * 060, "September"

042, “fifteen” * 061, "October"


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043, “sixteen” * 062, "November"

044, “seventeen”* 063, "December"

045, “eighteen” *

046, “nineteen” *

* They are not used in Turkish message structure. Instead, they are used forrecordings done in English or in other languages.

The ACD Messages:064 – The Greeting Message: The system automatically answers an incoming calland announces that message.

Example : "Welcome to our company. If you know the extension number please dialright now; or please wait for the operator.”

Call forwarding to specific sections is possible by making use of the groupingprogram of the PBX. For instance, if 112, 113, 114 are telephones of the accountingdepartment; 123, 124, 125 are telephones of the sales department; 140, 141, 142are telephones of the technical service department; then those three departmentscan be grouped by the program 805 and the greeting message may take such aform:

" Welcome to our company. Please dial 112 for the accounting, 123 for the sales,and 140 for the technical service departments; or please wait for the operator."

065 – Missing Digit Message: This message is announced when a dialed number isincomplete at any stage.

Example :Example: "You have dialed an incomplete number. Please try again. " .

066 - Busy Message: If the called extension is busy, then this message isannounced. After the message below has been announced, the caller can call backby dialing 5 or can leave message by dialing 6.

Example: "The extension you are calling is busy right now. You can dial 5 to callback, dial 6 to leave a message, call another extension or wait for the operator. "

If the caller decides to call back after the announcement, then this can be done bydialing 5 during the silence following the announcement. Afterwards, theannouncement related to the place of the caller in the queue is announced toher/him.

067 – No Answer Message: If the called extension does not answer within 20seconds, then this message is announced.

Example: " The extension you are calling is not answering. You can dial 6 to leave amessage, call another extension or wait for the operator. "


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068 – Wrong Number Message: This message is announced when a dialed numberis wrong at any stage.

Example: "You have dialed a wrong number; please try again. ".

069 – Hold On Message: When a busy extension is called back, (by dialing 5, afterlistening to the Busy Message) or an incoming external call is received through aline put automatically on hold, this message is announced and then music isemitted to the caller if it has been activated, or the wait tone is emitted otherwise.

Example: "Please hold on".

No number can be dialed during the announcement of that message. Music or thewait tone is emitted after the message. The call is transferred to the extension, whohas been called back by dialing 5, as soon as he becomes available.

070 – Inaccessible Extension Message: If an extension marked as inaccessible iscalled, then this message is announced.

Example: "No direct connection is possible to the extension you are calling. Pleasewait for the operator or call another extension. "

071 – Transfer to the Operator Message: After a call request has been answeredby EVM, there is a limit, which has previously been determined throughprogramming, for trials until a conversation is established. If that limit is exceeded,then that message is announced. The call is transferred to the operator,afterwards.

Example: "Please hold on; you are being connected to the operator. "

072 – Night Mode Greeting Message: While the system is in the night mode, thismessage is announced to answer incoming call requests. The request istransferred to the operator, afterwards.

Example: "Our company is closed right now. Please dial 7 if you would like to leavea message. ".

073 –DISA Message: When a call request is received through a line on which DISAis active, first this message is announced, then a special dial tone is emitted.

Example: "Please dial the extension if you know the number; or wait for theoperator. "

074 – Password Request Message: This message is announced when an extensionattempts to listen to the messages left for her/him by dialing 8646 or 8645, andher/his password is requested, if there is one.

Example: "Please enter your password. "

075 – “Ringing” Message: If an extension, which is called through ACD, is busyduring a call request and is called back, then this message is announced when he isavailable.

Example: “Ringing.”


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076 – “The Operator is Busy.” Message: If the operator is busy when the callrequest is transferred to the operator, then the caller receives music or the waittone. However, the duration of those are 2.5 minutes. This message is announced, ifthe operator is still busy at the end of that period.

Example: “The operator is busy. Please call again later.”

077 – “Voice Mail Not Allowed” Message: If the called extension cannot be a targetfor the messages left through ACD lines and the caller attempts to leave a messageto him, this message is announced.

Example: “No permission to leave a message to the extension you are calling.Please try again or wait for the operator.”

079 – “The 1st Person in the Queue.” Message: Announced if you are the firstperson to call back.

080 – “The 2nd Person in the Queue.” Message: Announced if you are the secondperson to call back.

081 – “The 3rd Person in the Queue.” Message: Announced if you are the thirdperson to call back.

082 – “The 4th Person in the Queue.” Message: Announced if you are the fourthperson to call back.

The ACD message box numbers mentioned above are just factory defaults. Thosemessages are or similar ones can be erased and recorded to the boxes 064-095upon wish.

If any one of those messages is not recorded, dial tone is emitted again for thecases that message should be announced; or some other operation is initiatedaccording to the situation.

The other messages: Other messages can be recorded to the boxes 083...127 forother purposes through the feature with the code 7586 Y M. Yet you may need toincrease the flash memory capacity in order to record such additional messages.

Listening To The ACD And System Messages:

This program enables the recorded ACD or system messages to be listened tothrough the operator or the system supervisor telephone. That code can be used tocheck the messages in certain intervals.

7585 Y M D


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Parameters







Notes

1. Parameter D is used only if system messages are listened to and it can takevalue “1” only if the EVM200L card is enriched with an extra FLASH module forsystem messages to provide the second language.

2. If there are no messages in the box with number M, then the dial tone isemitted.

3. If all the announcement channels of EVM are busy at the moment, then a callerreceives music or the wait tone. The message is announced as soon as one ofthe channels is available.

4. This programming facility does not support listening to date and timemessages for the time being.

Erasing The ACD And System Messages:

The ACD or the system messages that have previously been recorded can be erasedby this program.

7557 Y M D

Parameters

Y : EVM200 card slot number (2 digits)







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Notes

1. The wait tone or music is heard during the erasing operation and the dial toneis received upon completion of the operation.



4. Parameter D is used only if system messages are erased and it can take value“1” only if the EVM200L card is enriched with an extra FLASH module forsystem messages to provide the second language.

Copying Messages Among Cards:

A message that has been recorded on an EVM card can be copied to another EVMcard through this program.

7560 Y1 Y2 0 M1 M2

Parameters

Y1 : EVM200 card slot number (2 digits)

Y2 : The card slot number (2 digits) of the target EVM card

M1 : The message box number of the message to be copied (000..127)

M2 : The number of the message box on the target EVM card (000..127)

Notes


2. M1 should be equal to M2 under normal conditions.

3. If there is already a message in the target message box, then it is erased by thecopied message from the source card.

4. If there is the optional module for system messages in 2nd language, themessages in this extra module are not copied other cards.



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Copying All ACD Messages Among Cards:

All ACD messages that exist on an EVM200 card can be copied to another EVM200card through this program.

7560 Y1 Y2 2

Parameters

Y1 : EVM200 card slot number (2 digits)

Y2 : The card slot number (2 digits) of the target EVM card

Notes


2. If there are already messages in the target message boxes, then they areerased by the copied messages from the source card.



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IX.1. GENERAL PARAMETERS

Constant ACD Messages:

Some of the ACD messages utilized in the system are constant messages, whichare announced at certain situations. They are to warn the caller party about thepresent condition. (For instance: “You have dialled an incomplete number.”, “Invalidextension number.”, etc.). Those messages are the same for every menu.

Since the constant messages are basically ACD messages, they are recorded intothe ACD message boxes of range 064-127.

First the constant ACD messages should be recorded into the ACD message boxesand then it should be determined through the code below which box will be used forwhich constant message condition.

800451 P K M

Parameters

P : 00..05, 08..11 constant message number

K : 0 No message is announced. The parameter M is ignored.

: 1 The message is protected and normal.

: 2 The message is protected and special.

: 3 The message is ignorable and normal.

: 4 The message is ignorable and special.

M : 064..127 message box number

Default Value

For P = 00, M = 068

For P = 01, M = 068

For P = 02, M = 065

For P = 03, M = 070

For P = 04, M = 076

For P = 05, M = 071


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For P = 08, M = 079

For P = 09, M = 080

For P = 10, M = 081

For P = 11, M = 082

Notes

1. The conditions during which the constant ACD messages are announced are asfollows:

0. Dialing a wrong number during an extension number entry.

Example: ‘You have dialed a wrong number. Please try again.’

1. The busy extension that has been called back is then available and ringing.

Example: ‘Ringing’

2. Dialing an incomplete number during extension number entry.

Example: ‘You have dialed an incomplete number. Please try again.’

3. Dialing an inaccessible extension.

Example: ‘There is no direct connection to the extension you have dialed....for the operator.’

4. If the operator fails to answer a transferred call request within a certainperiod.

Example: ‘All our operators are busy right now. Please call again later...’.The line is dropped after this message.

5. Transfer of call request to the operator.

Example: ‘Please hold on; You are being connected to the operator.’

8. When a busy extension is called back, to the first person in the queue:

Example: ‘You are the first person in the queue.’

9. When a busy extension is called back, to the second person in the queue:

Example: ‘You are the second person in the queue.’

10. When a busy extension is called back, to the third person in the queue:

Example: ‘You are the third person in the queue.’

11. When a busy extension is called back, to the fourth person in the queue:

Example: ‘You are the fourth person in the queue.’


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Example: Suppose that the message “You have dialed an incompletenumber. Please try again.” has been recorded into the ACD message box064. In that case, when the program 800451 02 064 is entered, the ACDmessage 064 is announced to a caller if he dials an incomplete number.

(Caution: In this example, since the message box 064, which shouldnormally contain the greeting message as the factory default, is used forthe constant message 02, the greeting message should be recorded tosome other message box, instead of the box 064 in that case.)

2. When there is an external call coming through an Auto Attendant line for anextension that activated Follow Me to an external number, if the line on whichcall forwarding will be realised is busy, then the constant ACD message byentering P = 07 is played, if desired.

Total Penalty:

An external caller who has connected to the ACD sometimes may not access theextension he is calling due to some reasons (like busy, wrong number etc.). Somepenalty points are assigned for such cases. If the caller faces more erroneoussituations than that has been defined in the system (the total penalty), then he istransferred to the operator.

The penalty list:

1- Dialing an incomplete number = 1 penalty point

2- The called extension is busy = 1 penalty point

3- Dialing an inaccessible number = 1 penalty point

4- No answer from the called extension = 2 penalty points

5- Dialing an invalid number = 2 penalty points

800452 P

Parameters

P : 00..99 the total penalty value

Default Value

P = 04

Notes

Example: The factory default value of that parameter is 4. Hence, in case anexternal caller dials wrong numbers twice (4/2=2), the call request is transferred to


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the operator. If that value is entered as 8, then in case the caller dials wrongnumbers for (8/2=4) 4 times, the call request is transferred to the operator.

Changing Language:

A choice can be done between two message boxes through this program, in order todetermine the language that will be used for the menus. The language options aredefined by the programmer during recordings of the ACD messages. The ACDmessage boxes (064..127) have been separated into two groups. The first groupconsists of the boxes in the range 064...095, and the second group in the range096...127. The ACD messages that will be recorded into the second group in anotherlanguage should follow the same order as for the first group.

800453 P

Parameters

P : 0 The first language (English), message boxes 064..095

: 1 The second language (optional), message boxes 096..127

Default Value

P = 0.

Notes

The message boxes 064...127, which are reserved for the ACD messages, have beendivided into two in order to provide recording in two languages. In that case, therecording in the first language should be done into the boxes 064-095, and therecording in the second language should be done into the boxes 096-127 bypreserving the same order.

The opening language of the ACD, when it answers a call request, is determinedthrough this parameter. P can take values 0 and 1. The opening language will bethe one that has been used in boxes 064-095, if the value 0 has been entered. On theother hand, if the value is set to 1, then the opening language will be the one thathas been used in boxes 096-127.

If a user chooses “change the language” from the menu, then the languageswitches for that specific session only, ie., if P=0, then it becomes 1 and vice versa.

Example: If both Turkish and English ACD options will be used in your company, andif the opening language of the ACD will be Turkish, then the messages in Turkishshould be recorded into the boxes 064...095 and the messages in English should berecorded into the boxes 096...127.

The English equivalent of the message in box 064 should be recorded into the box096,


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The English equivalent of the message in box 065 should be recorded into the box097,

:

The English equivalent of the message in box 095 should be recorded into the box127.

Time-Out Durations:

This program determines the time-out durations for normal and special messages.

800454 S1 S2

Parameters

S1 : 01..99 The normal time-out duration in seconds (for normal messages)

S2 : 01..99 The special time-out duration in seconds (for special messages)

Default Value

S1 = 8, S2 = 4

Notes

1. This program determines the maximum time intervals during which anexternal caller could wait before dialing, after dialing options have beenpresented to her/him. There are two types of time-out durations, namely thenormal time-out and the special time-out duration.

2. If the message announced to the caller has been defined as “special message”(see the section “Menu Entry Message”), and if that caller has got into selectionstate after having listened to the special message, then the system waits untilthe special time-out duration is up. On the other hand, if the announcedmessage has not been defined as “special”, then the waiting period is the onedetermined for the normal time-out.

3. To clarify the topic with an example, let the normal time-out duration is 8seconds and the special time-out duration is 4 seconds. If an extension waits atthe first entry menu, then he is transferred to the operator at the end of 8-second period. After getting information by dialing 1 or 2 (if those informativemessages are special messages), if the extension is again at the selectionstate, then the line is dropped after waiting for 4 seconds.


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IX.2. THE MENU PARAMETERS AND THEACTION TABLE

EVM200 has 16 menus to use for the ACD functions. The structures of all menus arethe same. The structure of one of those menus is presented on the diagram below:

Each menu has an entry message. That entry message can be selected among theACD messages (064..127) to be announced or not to be announced.

That message can be classified as special or normal. The differences between anormal and a special message can be described as follows:

- After the normal message has been announced to the caller, there is aprogrammable time interval in which the caller should dial a number (normaltime-out period). If the caller fails to dial a number within the specified period,then the call request is automatically transferred to the menu-specific ringingextension. The caller receives a special dial tone during the normal time-outperiod.


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- After the special message has been announced to the caller, there is anotherprogrammable time interval in which the caller should dial a number (specialtime-out period). If the caller fails to dial a number within the specified period,then the line is released. The caller receives a special dial tone during thespecial time-out period.

The entry message can be classified as ignorable or protected message, as well.The difference between those two message types can be described as follows:

- While an ignorable message is being read to the caller, the caller can skip therest of the message and can take another action.

- While, on the other hand, a protected message is being read to the caller, thecaller cannot take any other action.

After the caller has listened to, or has ignored, the special or normal type message,an action decision is initiated upon pressing a key.

The Action Decision is made according to an action table determined throughprogramming and is initiated upon pressing a key.

Different Action choices:

1- Moving on to the next menu.

2- Access by a single key.

3- Forming a valid access code by collecting the numbers that is dialed by thecaller.

4- Exiting from the ACD to the DISA line.

5- Changing the menu language.

6- Leaving message to an extension that is busy or that does not answer.

7- Calling a busy extension back.

8- Leaving message to the operator and exiting.

9- Waiting for another number to make action decision by ignoring a dialed digit.

10- Starting to dial a valid access code or moving on to the next menu.

11- Starting to dial a valid access code or access by a single key.

The action decision is the brain of a menu and the user is led to any action fieldaccording to the result of that action decision.

Note: The programming of last two actions can be made only through IDEAprogram.


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Menu Entry Message:

This program determines the message to be announced as the menu entrymessage.

800455 N P M

Parameters

N : 00..15 Menu page number

P : 0 No message is announced.

: 1 The message cannot be ignored and it is normal.

: 2 The message cannot be ignored; it is special.

: 3 The message can be ignored and it is normal.

: 4 The message can be ignored and it is special.

M : 064..095 The message box number of the message to be announced(Does not apply if P=0.)

Default Value

For N = 00, M = 064

For N = 13, M = 072

For N = 14, M = 067

For N = 15, M = 066

Notes

If the parameter P is set to 0, then that means no message will be announced to thecaller. In that case the programmer receives dial tone without entering parameterM at the end.

If the parameter P is set to 1, then that means a message will be announced uponentering the menu in that case. The caller is not allowed to press a key andproceed to an action before the announcement is complete. Besides, the caller isautomatically transferred to the operator at the end of the normal time-out period,unless he takes an action following the announcement.


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If the parameter P is set to 2, then that means a message will be announced uponentering the menu in that case. The caller is not allowed to press a key andproceed to an action before the announcement is complete. Besides, if the callerwaits until the end of the special time-out period, without taking an action, then theline will be dropped.

If the parameter P is set to 3, then that means a message will be announced uponentering the menu in that case. The caller may take another action by pressing akey while listening to the announcement, before the end of it. Moreover, the calleris automatically transferred to the operator at the end of the normal time-outperiod, unless he takes an action following the announcement.

If the parameter P is set to 4, then that means a message will be announced uponentering the menu in that case. The caller may take another action by pressing akey while listening to the announcement, before the end of it. Besides, if the callerwaits until the end of the special time-out period, without taking an action, then theline will be dropped.

The menu entry message can be selected as special message, as will be mentionedlater in the section action list / the next menu.

Action Table:

This program allows an action table to be chosen, so that the program code canchange according to the action that has been chosen.

800456 N T H{P1 P2 P3}


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Parameters

N = 00…15 : The menu page number

T = 0…9 : The first digit that the caller will dial. (decision point)

H = 01…09 : The action code

H = 01 : The action : “Go to the next menu”

P1 = 00…15 : Page number of the next menu

P2 = 0 : No message is announced.

= 1 : The message cannot be ignored and it isnormal.

= 2 : The message cannot be ignored; it is special.

= 3 : The message can be ignored and it is normal.

= 4 : The message can be ignored and it is special.

P3 = 064…095 : The message box number of the message tobe announced. (Does not apply if P2 is 0)


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H = 02 : The action: “Extension access by single key”

P1 = The number of the extension to be accessed by single key

The parameters P2 and P3 do not apply.

H = 06 : The action: “Leave message”


= 1 : The message cannot be ignored.

= 2 : The message can be ignored.

P2 = 064…095 : The message box number of the message tobe announced (Does not apply if P1 is 0)

The parameter P3 does not apply.

H = 07 : The action: “Call back”


= 1 : The message cannot be ignored.

= 2 : The message can be ignored.

P2 = 064….095 : The message box number of the message tobe announced (Does not apply if P1 is 0)

The parameter P3 does not apply.

H = 03, 04, 05, 08, 09 : The details are below.

The parameters P1, P2 and P3 do not apply.


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Default Value

For the Menu 00 For the Menu 13

For T = 0, H = 03 For T = 0, H = 09

For T = 1, H = 03 For T = 1, H = 09

For T = 2, H = 03 For T = 2, H = 09

For T = 3, H = 09 For T = 3, H = 09

For T = 4, H = 09 For T = 4, H = 09

For T = 5, H = 09 For T = 5, H = 09

For T = 6, H = 09 For T = 6, H = 09

For T = 7, H = 09 For T = 7, H = 06, P1 = 1, P2 = 083

For T = 8, H = 09 For T = 8, H = 09

For T = 9, H = 04 For T = 9, H = 04

For the Menu 14 For the Menu 15

For T = 0, H = 03 For T = 0, H = 03

For T = 1, H = 03 For T = 1, H = 03

For T = 2, H = 03 For T = 2, H = 03

For T = 3, H = 09 For T = 3, H = 09

For T = 4, H = 09 For T = 4, H = 09

For T = 5, H = 09 For T = 5, H = 07, P1=3, P2 = 069

For T = 6, H = 06, P1 = 1, P2 = 083 For T = 6, H = 06, P1=1, P2 = 083

For T = 7, H = 09 For T = 7, H = 09

For T = 8, H = 09 For T = 8, H = 09

For T = 9, H = 09 For T = 9, H = 09

Notes

The action that a user will take in any menu is automatically determined accordingto the first digit he dials.

The actions that will be taken according to the digit the caller dials should beassigned to the Action Table by choosing one of the actions, which have beendefined in the Action List for each digit.


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Waiting without pressing any key is a selection, too, for the user. In that case theoperator is called by exiting menu. For each menu page, different ringing extensionaccess codes can be entered in order to determine which extension the line will beautomatically transferred to.

01 : The next menu

Upon pressing the key, one proceeds to the next menu that has been defined byprogramming. That selection has two parameters:

i) The number of the next menu: a number should be entered in therange 00..15,

ii) The jump message: It can be defined as present or not present. Ifthere is a jump message, then the number of the message boxcontaining the jump message should also be entered and thatmessage is also announced (apart from the entry message of the nextmenu) before proceeding to the next menu. That feature has beencreated by taking applications into consideration such as automatedinformation services.

02 : Single-key Call

a) A call is initiated as soon as pressing a key and an extension is immediatelycalled. That feature has a single parameter.

The access code: A valid extension access code (the ringing extension)

b) If the called extension is busy, then the process jumps to the Busy Menu,returns to the same menu and starts again from the entry message.

c) If the called extension does not answer, the process jumps to the No Answermenu, returns to the same menu and starts again from the entry message.

03 : Collecting Numbers

The numbers that are dialed during the normal or special time-out periods arecollected by the system. Then the system checks whether the dialed code is a validaccess code.

a) If that is a valid access code, then the related extension is called.

I. If the called extension is busy, then the process jumps to the BusyMenu, returns to the same menu and starts again from the entrymessage.

II. If the called extension does not answer, the process jumps to the NoAnswer menu, returns to the same menu and starts again from theentry message.


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b) If the dialed code is not a valid access code or if it is the code of an inaccessibleextension, then, in that case:

I. If the access code digit quantity is not enough, then the “IncompleteNumber” constant message is announced and the process returns tothe Action Decision step.

II. If the access code is invalid, then the “Wrong Number” constantmessage is announced and the process returns to the Action Decisionstep.

III. If the access code belongs to an inaccessible extension, then the“Inaccessible Extension” constant message is announced and theprocess returns to the Action Decision step.

04 : Exit to DISA

The user receives the DISA dial tone, upon exiting the Auto Attendant. Then he cantake any action that a normal user is authorized to do on DISA lines.

05 : Change Language

Another language is selected upon pressing the related key. In that case:

a) The system converts the language of the messages in all menus to anotherlanguage.

b) The process continues in the other language, starting from the entry of thesame menu.

Once the language has been changed, the later language will be valid until thecaller exits the Auto Attendant.

06 : Leave Message:a) The system puts the caller into the queue for the busy extension and, if it has

been programmed in that way, announces a message like “Please wait.”

b) The system lets the caller leave a message with a length of at most 30seconds.

c) The process continues through the entry of the same menu. That action can betaken in the Busy and No Answer menus only. A message like “You can leaveyour message after the beep when you press the key...” may be announced.

07 : Call Backa) The system puts the caller into the queue for the busy extension and, if it has

been programmed in that way, announces a message like “Please wait.”

b) The system announces the Queue Information constant message to the caller.


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c) If the caller waits for 40 seconds,

I. If the extension is still busy, then the process returns to the BusyMenu.

II. If the extension does not answer the call request, even if he has hungup, then the process returns to the No Answer Menu.

08 : Call the Ringing Extensiona) The system transfers the call to the ringing extension.

b) If the ringing extension is busy, then a message such as “The extension youare calling is busy. Please wait.” is announced and then the caller is put intothe queue of the ringing extension. The connection is established when theringing extension becomes available.

c) If the ringing extension does not answer the call request within 30 seconds,then a message such as “We are sorry, your call cannot be answered rightnow. Please call again later.” is announced and then the line is dropped.

09: No ActionThe key is ignored. No action is taken. Another number is awaited for the actiondecision.

Menu Ringing Extension:

When a certain quantity of busy and unanswered calls are made or when a certainquantity (see the total penalty) of invalid/incomplete numbers are dialed within amenu, the ringing extension determined by that parameter is called by exiting themenu.

Besides, there is the choice of “Call the ringing extension.” in the action list that canbe assigned to the keys.

800457 N A

Parameters

N : 00..15 The menu page number

A : The ringing extension

Default Value

A = 1110 for all menus.


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EVM200 Voice Level Settings:

800458 T S

Parameters

T : 0 The system message gain

: 1 The ACD message gain

S : 0..6 The gain parameter (0 lowest, 6 highest)

Default Value

For T = 1, S = 3,

For T = 0, S = 3.

Defining A Message For All Extensions:

This program defines a message that will be played to all extensions when they lifttheir handset.

800460 P

Parameters:

P : 001….127 The box number of the message to be played to all of theextensions.

: 000 No message is played.

Default Value:

P= 000

Secondary Operator for Greeting Menus:

This program is used to define a second extension that will ring when the externalcaller has used his action account within Day/Night Greeting menus.

800461 P AParameters

P : 00 … 15 Day / Night Greeting menu number

A : The secondary ringing extension for the menu


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Default Value

A = 1110 for all EVM menus.

Notes

The secondary ringing extension can ring only after the first operator,provided that 800462-coded program is used accordingly.

No Answer/Busy Duration for Greeting Menus:

This program is used to define the duration of waiting for the busy or no answeringoperator in Day/Night Greeting menus.

800462 P QParameters

P : 00…15 Day / Night Greeting menu number

Q : 00 No duration is defined

: 01…15 Waiting duration in minutes

Default Value

Q = 00 for all both of the greeting menus.

Notes

1- If Q is entered as 00, the external caller can wait for the answer of the operatoras long as defined by the 800073-coded program. Then the call is disconnected.

2- If Q is different from 00, the call keeps on ringing on first and second ringingextensions until it is answered. Primary and secondary ringing extensions ringas long as defined by the value of Q in order.


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X. LAN ADAPTOR CARD PROGRAMSLAN Adaptor card is an interface used to program the system remotely through anIP network such as LAN, WAN or Internet. As LAN Adaptor card is a kind of anetwork element, some network settings must be made to before using it.

Network Settings:

Used to make the network settings of LAN Adaptor card.

800470 P T

Parameters

P : 1 IP number

: 2 Network gateway address

: 3 Subnet mask address

: 4 Port number

T : Takes values depending on the value of the parameter P.

P 1 IP number of 12 digit

2 Gateway address of 12 digits

3 Subnet mask address of 12 digits

4 Port number of 5 digits

Notes

Example:

If 800 470 1 192168002235 is entered, IP number is set to 192.168.2.235.

If 800 470 3 255255255000 is entered, subnet mask is set to 255.255.255.0.

If 800 470 4 15000 is entered, the port number is set to 15000.


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XI. VoIP CARD PROGRAMSTo use IDEA program is more practical for making the settings of VoIP card. Butsince the basic difference between VoIP card and other interfaces is directconnection to an IP network, the first network setting after VoIP card is installedmust be made from the system supervisor’s telephone.

Network Settings

Used to make network settings of VoIP card.

800480 P RParameters

P : 1 IP address

: 2 Network gateway address

: 3 Subnet mask address

R : The address information of 12 digits.

Notes

1. When defining the addresses, the empty digits should be entered as “0”.Example: If the IP address is 192.168.2.35, then the code 800480 1192168002035 should be entered.

2. After the program code activation, the values are automatically set for the firstVoIP card on the system. If there are more than one card on the system,successive IP addresses will again automatically be set for these cards.Gateway and Subnet mask addresses should be programmed as the same forthe different cards on the system.

3. It is recommended to Ping to the cards from a PC on the same LAN to verify theprogramming.


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XII. LEAST COSTROUTING/NETWORKING PROGRAMS

Least Cost Routing (LCR) facility is one of the most flexible and effective facility ofthe system. By the use of this facility, extensions make their calls as making normalcalls as the system is selecting the cheapest or the most effective route with theextensions knowing it. Additionally, via the networking facility, far systems can beconnected to each other and the extensions of each system can call extensionsfrom the other system as if they are in the same system.

As the LCR facility is very powerful but detailed, most of the settings are madethrough IDEA program. The programs that can be entered through the systemsupervisor’s telephone are given below:

LCR Activation:

The LCR parameters which are set via IDEA program can be activated ordeactivated by this program.

800803 P

Parameters

P : 0 LCR parameters are not active

: 1 LCR parameters are active.

LCR Route Access Authority:

For the extensions whose Line Access Authorities are the same, the LCR routeAccess authority can be defined with this program. Thus, the extensions areauthorized to use different levels of the LCR facility.

800804 A B C D E F G H

Parameters

A : 0-63 Access authority for the extensions with local line access authority.

B : 0-63 Access authority for the extensions with long distance line accessauthority.


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C : 0-63 Access authority for the extensions with international line accessauthority.

D : 0-63 Access authority for the extensions with line access authority level4.

E : 0-63 Access authority for the extensions with line access authority level5.

F : 0-63 Access authority for the extensions with line access authority level6.

G : 0-63 Access authority for the extensions with line access authority level7.

H : 0-63 Access authority for the extensions with line access authority level8.


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XIII. FLEXIBLE NUMBERING PROGRAMSThe access codes of extensions and lines, as well as feature codes, can be changedthrough the flexible programming feature in your DS system. The numbers havebeen assigned as factory default, regardless of the extension/line difference, as thefirst number of the first card being 1110 and incrementing that number by one forthe following cards. If a card with a capacity of less than 16 lines has been installedin a slot, then only a portion of the 16 access codes reserved for that slotcorresponding to the number of the lines is employed. The remaining portion is notused. Codes can be defined of length up to 8 digits for extensions, lines and thefeatures. The new number of a line, whose access code has been changed, is usedfor all programs.

The programs related to the flexible numbering are entered while the system is inthe programming mode. Since those data are stored separately from otherparameters, even if the system is reset through the code 800002 9, they retain theirmost recent values.

Clearing Extension And Line Access Codes:

This program clears all extension and line numbers.

800900

Notes

If a new numbering plan coincides with the previous or the default ones at too manypoints, then it may be too cumbersome to enter the new plan by the code 800903 AE, so all extension and line numbers are cleared through the code 800900. Then itwill be necessary to enter new access codes for extensions and lines all over again.If the number of any extension is not entered after dialing that code, then onecannot access that extension.

Clearing Feature Access Codes:

This program clears all feature access codes.

800901


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Notes

1. If there are too many coincidences between the flexible numbering plan to beentered and the current feature access codes, then entry of new feature codescan be facilitated by entering that code.

2. You can delete all feature access codes by using that code. However, theprogramming access prefixes 800, 801 and 802 are not deleted when that codeis used.

Flexible Numbering Reset:

This program loads the default values to the Flexible Numbering table.

800902

Notes

Whatever the capacity of the system is, the access codes of all extensions arecontained in the table. For the cases when a change will be done on a previouslyentered numbering plan, that program must not strictly be entered, or all thepreviously entered numbers will take on their default values. Since the defaultvalues for all extensions are loaded, regardless of the system capacity, followingthe entry of the program 800902, the numbers of non-existing extensions shouldnot be assigned to the existing extensions. Hence, it is necessary to delete thosenon-existing extensions prior to number assignment. Besides, in case things gowrong while entering a numbering plan, it is possible to reset through thisprogram, if necessary.

Extension/Line Access Code:

This program changes the extension and line numbers.

800903 H E

Parameters

H : The access code of the extension or the line.

E : The new access code. (minimum 1, maximum 8 digits)


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Notes

1. A new access code can be entered for any extension or a line through thisprogram. If the entered access code is of 8 digits, then dial tone or the invalidoperation tone is received after entering the last digit. If dial tone is received,then the entered code does not coincide with any other code and the operationhas been accomplished. On the other hand, if the invalid operation tone isreceived, then that means the code coincides with other codes, thus theoperation has not been accomplished.

2. If the entered access code is of less than 8 digits, then the operation should beterminated with “*” key. (If the operation is attempted to be terminated byhanging up, then it cannot be accomplished.) In that case, either dial tone orthe invalid operation tone is received. For the invalid operation case, either thecoincided code must be replaced by another, or must be temporarily deleted.Clearing access codes through the code 800900 facilitates the entry of anumbering plan with many coincidences with the previous codes. (see ClearingAccess Codes)

3. The access code of the line with number H is cleared after entering 800903 H,terminating the entry by “*” and receiving dial tone, respectively. That line canno longer be accessed, when another extension is called or external call ismade through that line, nothing is transmitted as the access code of the line.Clearing access code can be applied as a temporary action in case there iscode coincidence.

4. For example, suppose you would like to change the access code of an extensionfrom 1112 to 1144, and at the same, you would like to change access code ofanother extension from 1144 to 1112. Both of the actions 800903 1112 1144 *and 800903 1144 1112 * will result with error. In that case, the programs800903 1144 *, 800903 1112 1144 * and 800903 1144 1112 *, respectively,should be entered.

5. If the Karel digital telephone set is utilized for programming, then thecoinciding number will be displayed, in case of a coincidence.

Changing Access Codes Of A Group Of Extensions OrLines:

This program changes the current access codes of a whole line or extension groupall at once.

800904 H1 H2 E


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Parameters

H1 : The access code of the first line or the extension in the group.

H2 : The access code of the last line or the extension in the group.

E : The new access code to be assigned to the first line or extension of thegroup. (minimum 1, maximum 8 digits)

Notes

1. Numbers are automatically assigned by starting from E and incrementing by 1to all lines between H1 and H2 .

2. In case E is of less than 8 digits, the program code must be terminated with“*”.

Example: When 800904 1110 1125 2110* is entered, the access codes that wereonce between 1110 and 1125, now vary between 2110 and 2125 accordingly, afterthe change.

Feature Access Code:

This code changes the feature access codes.

800905 P E

Parameters

P : The Feature code (3-digit special code)

E : The new access code (minimum 1, maximum 8 digits)


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Notes

1. The access codes of the features can be modified through this program whenone wishes to make use of the features through shorter codes, or in caseswhen the entered numbering plan makes the feature codes too long.

2. If the entered access code is of 8 digits, then dial tone or the invalid operationtone is received after entering the last digit. If dial tone is received, then theentered code does not coincide with any other code and the operation has beenaccomplished. On the other hand, if the invalid operation tone is received, thenthat means the code coincides with other codes, thus the operation has notbeen accomplished.

3. If the entered access code is of less than 8 digits, then the operation should beterminated with “*” key. In that case, either dial tone or the invalid operationtone is received. For the invalid operation case, either the coincided code mustbe replaced by another, or must be temporarily deleted.

4. For example: A line is requested by pressing 9 in order to make external call;the code of that feature is 004. If the code 800904 004 01* is entered, thendialing 01, instead of 9, is required to access a line. The features that can bemodified through the flexible numbering and their 3-digit special codes are inthe table above.

5. If the Karel digital telephone set is utilized for programming, then thecoinciding number will be displayed, in case of a coincidence.

Access Code According To The Physical Location:

This program defines the extension or line access codes according to physicallocation data.

800906 F E

Parameters

F : The 4-digit physical address of the line the number of which will be changed.

E : The new access code (minimum 1, maximum 8 digits)

Notes

1. This program defines a new number for an extension or a line by using itsphysical address.

2. This program is useful for entering the correct access code without the needfor the previous access code data, in case access codes of some of theextensions or lines have been forgotten or confused.


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SUMMARY:

Entering a New Numbering Plan (Following Reset):

♦ Fill in the Access Table form.

♦ If you clear the access codes of some non-existing extensions in the system inorder to assign them to the existing extensions, or, in order to utilize thestarting figures of them (eg. utilizing 2 in a system without an extension whosenumber starts with 2120), then enter Inaccessible next to that extension in theform.

♦ Enter a new numbering plan through the programs 800903, 800904, and800905. In case there are coincidences, clear the coinciding access codestemporarily through the code 800903 H.

♦ Check whether the plan has been entered correctly by calling the extensionsand accessing the features.

♦ Transfer the Access Table to the non-volatile memory through the program800000.

♦ Keep the Access Table form; it will be necessary in the future, when you wouldlike to make modifications.

Entering a New Numbering Plan (While there is already another plan):

♦ Fill in an Access Table form anew.

♦ If the numbering plan to be entered coincides with the current plan too much,then clear the extension and line access codes through 800900 or load thedefault values to the table through 800902.

♦ Enter the new numbering plan through the programs 800903, 800904 and800905. In case there are coincidences, clear the coinciding access codestemporarily through the code 800903 H.





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Making Modifications on the Current Numbering Plan:

♦ Make the necessary modifications on the current Access Table.

♦ Make the modifications, which have been recorded into the form, through theprograms 800903, 800904 and 800905. In case there are coincidences, clear thecoinciding access codes temporarily through the code 800903 H.




In Case Problems Related to Accessing Occur:

♦ Dial 744 on the operator phone. That code will re-load the program parameterand the Access Table from the non-volatile memory. If the problem persists,then make the necessary corrections on the Flexible Numbering Plan.


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XIV. MAINTENANCE PROGRAMSEVM200 Playing Channel TestThe playing channels of EVM200 card can be tested by this code.

7587 Y M D

Parameters

Y : EVM200 card slot number (2 digits)



D : 0, 1, 2, 3 EVM200 playing channel number

DSP Resources Query

This program sends the status of DSP resources to the DS200.LOG file.

800132

Notes

The data is sent to DS200.LOG file in the following format:MAX_MFREC_PER_DSP = 32MAX_MFGEN_PER_DSP = 8MAX_FSKGEN_PER_DSP = 16MAX_TONEREC_PER_DSP = 12MAX_CONF_PER_DSP(3lu) = 9

Common Statistics

This program sends the status DTMF receiver allocations and call requests.

800133

Notes

The data is sent to DS200.LOG file in the following format:***COMMON STATISTICS***Successfull MF Receiver allocation attempt : 28Unsuccessfull MF Receiver allocation attempt : 0Setup Indications : 34PORT/TRUNK Direct Access : 19


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Stopping Alarm:

This program allows stopping the alarm signal.

800701 P

Parameters

P : 1,…,4 The number of the LED on Alarm Module

Notes:

The system can be programmed to produce alarm signal for one of the followingcases through IDEA menus:

a) Failure on PRI synchronizationb) A powered off cardc) Dial tone failure on analog lines and E&M linesd) Error in rural extension testse) Operation through batteryf) Operation through redundant CPU.

Serial Port Application Selection

This program determines the applications that will be operating on the two serialports on CPUKON card of the system.

800710 P Q

Parameters:

P : 0 The settings for both the serial ports are transferred to the activemonitor file.

: 1 The first serial port (K7) on the CPUKON card.

: 2 The second serial port (K2) on the CPUKON card.

: 9 The settings for both the serial ports are adjusted as the factory setvalues.

Q : 0 The serial port is not used for any application.

: 1 The serial port is used for Fidelio applications.


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: 2 The serial port is used for connection to Net-Console Server program.

: 3 The serial port is used for connection to Net-CM program.

: 4 The serial port is used for connection to IDEA program.

: 5 The serial port is used for connection to serial printer.

: 6 The serial port is used for connection of PG100-DS.

Default Value:

Q = 2, Q = 3 and Q = 4 for P = 1,

Q = 0 for P =2.

Notes:

1. This program lets more than one application to be used on a single port.

2. It is not possible for some of the applications listed above to worksimultaneously on a single port. The application combinations that can worksimultaneously on a single port are listed below:

- Fidelio

- Net-Console Server

- Net-CM (through LAN Adaptor card)

- IDEA

- Serial printer

- PG100-DS

- Fidelio + IDEA (through LAN Adaptor card)

- Net-Console Server + Net-CM

- Net-Console Server + IDEA

- Net-CM + IDEA (through LAN Adaptor card)

- Net-Console Server + Net-CM + IDEA

The combinations that require LAN Adaptor connection can be establishedthrough the first serial port.

3. If LAN Adaptor card’s software version is greater than or equal to ACF, 8007101 2 must be activated for proper operation.

4. The same application cannot work on both of the serial ports. In such a case,error tone is received upon the second program entry.


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Serial Port Speed

This program determines the speed of connection with the devices that areconnected to both of the serial ports on CPUKON card of the system.

800711 P Q

Parameters:

P : 1 The first serial port (K7) on the CPUKON card.

: 2 The second serial port (K2) on the CPUKON card.

Q : 1 Communication speed is 4800 bps.

: 2 Communication speed is 9600 bps.





Default Value:

Q = 2 for both of the serial ports.

Fidelio Protocol Selection:This program is used to select the protocol which will be used in Fidelioapplications.

800720 P

Parameters

P : 0 The old protocol is used.

: 1 The new protocol is used.

Notes

1. When P = 0, interface programs are used in order to communicate with Fidelio.

2. When P = 1, Fidelio protocol of version 1.60 is supported without the need ofany interface.


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Reset Data Query:

This program transfers the data related to resets of the system from its previousoperations to DS200.LOG file.

800750

Deleting Reset Data:

This program deletes the data related to resets of the system from its previousoperations, from the non-volatile memory of the system.

800751 1

Reset Number Query:

This program transfers number of resets of the system from its previous operationsto DS200.LOG file.

800752

Powering A Card On/Off:

This program allows replacement or addition of any line/extension interface card tothe system while the system power is on.

800950 Y P

Parameters

Y : The slot number of the card

P : 0 Power of the card is off.

: 1 Power of the card is on.

Default Value

P = 1 for all cards.


182

Notes

You can perform operations related to the cards through that code withoutpowering the system off when you want to add or remove a card while the system isoperating. Only the extension or line modules are turned on and off by that action,whereas the UTIL200 and CPU200 cards strictly must not be removed from thesystem in any case while the system is operating.

The slot numbers corresponding to racks are in the table below: (The values thatthe parameter Y can take on.)


185

Parameters:

P : R2/TWT card slot number

Communication Query:

This program transfers the data, related to the communication among the CPU200Communication Controller and the other peripheral units, to the DS200.LOG file.

800960 P

Parameters

P : 0 The communication parameters data do not flow into the DS200.LOGfile.

: 1 Data related to main parameters flow into the DS200.LOG file.

: 3 Data related to all communication parameters flow into the DS200.LOGfile.

: 4 Data related to all communication parameters of ISDN and digitalextensions flow into the DS200.LOG file.

: 7 Y Q

Y Card slot number

Q : 1 The communication parameters of the card in thespecified slot flow into the DS200.LOG file.

Q : 0 The communication parameters of the card in thespecified slot that flow into the DS200.LOG file arestopped.

: 8 Data related to the communication parameters of all Karel telephonesets and the DSS modules flow into the DS200.LOG file.

: 9 A copy of information used in Fidelio hotel software is sent to DB-9 typeconnector on CPUKON card.

Default Value:

P=1


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Notes

1. The IDEA must be operational in order to utilize that program. In this case, theDS200.LOG file is automatically created by the software.

2. Prior to the entry of that code, the current DS200.LOG file belonging to theIDEA should be renamed. Then the code should be entered and the DS200.LOGfile should be copied to another location when the recording is over, in order tobe sent to Karel. Finally, the previously renamed file should be renamed asDS200.LOG again.

3. Since the content of the file DS200.LOG is encrypted, the data in that file cannotbe deciphered by anyone except the specialized personnel. The proper checkof the file will be performed by Karel.

4. If these parameters are saved to the memory with the code 800000, they areprotected when the system powers down and the default values can be loadedwhen the system powers up over again.

5. When the system is turned on, the errors (if any) in EEPROM tables arerecorded to DS200.LOG file.

Dynamic Parameter Query:

800961

Notes

The inquired data is saved into the DS200.LOG file.

Sub Exchange Information Query

This program transfers the information about the ports that are connected to yoursystem through S2GW or VoIP cards to DS200.LOG file.

800962 P

P : 0 The access codes of sub exchange extensions and their port statusinformation are transferred.

: 1 The status information of sub exchange connection cards istransferred.


187

Sub Exchange Address Query

This program transfers the physical address information about the S2GW and VoIPcards connected to the system.

800963

Kernel Query

This program sends some low level software parameters to DS200.LOG file.

800964

Card Version Query:

This program transfers the software version data of any card, which belongs to thesystem, to the DS200.LOG file.

800970 Y 00

Parameter:

Y : The number of the slot where the card is located.

Notes:

1. Please see the Card Turn On/Off program, for the card slot numberscorresponding to racks.

2. The code 800960 3 should have been entered in order to make use of thatprogram.

3. The IDEA must be operational in order to utilize that program.


Powering A Rural Extension Port On

This program allows powering a rural extension port, which previously got blockedbecause of a long-term short circuit, on again.


188

800970 P Q

Parameters:

P : The number of the slot where the card is located.

Q : 01…16 The number of the extension circuitry on the card.

Error Message Of ISDN Port

This program activates the detailed messages related to the ISDN ports in order tobe sent to the DS200.LOG file.

800970 P Q

Parameters:

P : The number of the slot where the card is located.

Q : 51 Activates the system messages.

: 52 Deactivates the system messages.

: 53 Activates the line messages.

: 54 Deactivates the line messages.

: 55 Activates the broadcast line messages.

: 56 Deactivates the broadcast line messages.

: 61 The messages are sent to the DS200.LOG file as error messages.

: 62 The messages are not sent to the DS200.LOG file.

: 63 The messages are sent to the serial port on the card.

: 64 The messages are not sent to the serial port on card.

Notes:

1. Entering different parameters more than one-message types can be activatedwith this code.

2. The parameter values “51, 52, 53, 54, 55 and 56” are not used for ISDN BRIlines.

3. The message traffic increases with these messages that are sent to theDS200.LOG file. For this reason this code should not be activated unlessrecommended by Karel and should be deactivated after the message files arereceived.


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4. In order to deactivate the messages either the codes that are given above canbe used or the card can be power off/on.

Monitoring DSP Messages:

This program activates the detailed messages related to tone generation andreceiving operations of UTIL200 card.

800970 P Q

Parameters:

P : The slot number of UTIL card.

Q : 10 Deactivates the messages coming from the DSP module.

: 11 Activates the messages coming from the DSP module.

: 12 Deactivates the messages going to the DSP module.

: 13 Activates the messages going to the DSP module.

Notes:

1. Since UTIL200 card is used only in DS200 systems, this program is no used onDS200S/DS200M systems.

2. This program can be entered for UTIL200 cards of each rack on the system.

Adjusting Multiple Conference Voice Level:

This program lets you adjust the voice level of multiple party conferences bycommunicating with UTIL200 card.

800970 P Q

Parameters:

P : The slot number of UTIL card.

Q : 50 The input gain is decreased.

: 51 The input gain is increased.

: 52 The output gain is decreased.

: 53 The output gain is increased.


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Default Value:

Input and output gains are –15 dB and 0 dB in order.

Notes:

1. Since UTIL200 card is used only in DS200 systems, this program is no used onDS200S/DS200M systems.

2. This program can be entered for UTIL200 cards of each rack on the system.

3. In order to use this code, the minimum version of micro software on UTIL200card should be AAE.

4. The gain levels change in the range of –15 dB to 15 dB and with each entry ofprogram, it will be increased or decreased by 3 dB.

Example: If the default value is active and then the code 800970 14 51 is dialledthe new value of the input gain will be – 12 dB.

CC Version Query:

This program transfers the software version data of the CPU200 CommunicationController to the DS200.LOG file.

800971 00

Notes



3. This program queries the version of CC-EXT as well.

Analog and Rural Extension Card Version Query:

This program transfers the software version data of the analog extension cards tothe DS200.LOG file.

800972 00

Notes



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2. All extension cards are inquired by that program.


ISDN BRI and Digital Extension Card Version Query:

This program transfers the software version data of the ISDN BRI and digitalextension cards to the DS200.LOG file.

800973 00

Notes



VoIP, TWT, PRI ISDN, BRI ISDN And R2 Line CardVersion Query:

This program transfers the software version data of the VoIP, TWT, PRI ISDN, BRIISDN and R2 cards to the DS200.LOG file.

800974 00

Notes




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Analog and LB Line Card Version Query:

This program transfers the software version data of the analog and LB line cards tothe DS200.LOG file.

800975 00

Notes



Extension Parameter Query:

This program transfers all the parameter data of an extension to the DS200.LOGfile.

800976 A

Parameter

A : The access code of the extension

Notes



Version Query Of Karel Feature Phones And DSSModules:

This program transfers the software version data of the Karel telephones and theDSS modules connected to Karel serial data line to the DS200.LOG file.

800977


193

Notes



Feature Table Query:

This program transfers table data related to some features to the DS200.LOG file, incase a problem occurs. By this way, it can be monitored whether there is a problemrelated to those features.

800978 P

Parameter

P : 0 The Call Back feature table

: 1 The Wait on Busy feature table

: 2 The Call Park feature table

: 3 DTMF and tone generation table

: 4 EVM200 table

: 9 Tables controlled by parameter values 0, 1 and 2.


194

Notes



PRI ISDN Card As System Clock Source:

800979 Y P

Parameters

Y : PRI ISDN / R2 card slot number

P : 0 The card cannot be used as the clock source.

: 1 The card can be used as the clock source.

Default Value

P=0 for all PRI ISDN/R2 cards.

Notes

1. One of the cards which are enabled as a source for the system clock by thisprogram, is activated as the external clock source for the system if the externalclock utilization is activated by 800980 coded program. If for any reason thecard fails to receive the external clock, another card is activated by the systemautomatically.

2. Especially for data applications like video transmission, one of the cards in thefirst rack of the system must be enabled as the clock source. Additionally800980 coded program must be used to activate the external clock source forthe system.


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External Clock:If it is required to synchronize the system with an external device (this is generallyrequired for data applications like videoconference), then with this program thesystem must be set to use the external clock.

800980 P

Parameters

P : 0 System uses its internal clock.

: 1 System uses the external clock.

Default Value

P=0

Notes

1. If P=1 but the system cannot detect an external clock then it goes on using itsinternal clock.

2. If the system is set to use external clock source with this program then any oneof the PRI ISDN / R2 cards which are enabled as the external clock source by800979 coded program, is selected as the external clock source by the systemautomatically and the system synchronizes itself to that clock.

3. Especially useful for video conference and similar data transfer applicationstogether with 800979 coded program.

CRL Capacity Query:It allows querying the current status of the system’s CRL capacity when any callrecording device is not connected to the system.

800981

Notes

1. When GPBX Mode is activated, if CRL capacity becomes full when any listingdevice is not connected to the system, all external calls are forbidden.

2. Once this code is dialled by the system supervisor, current and maximum callrecord capacity is sent to the LCD of his feature phone in the following format:

800981 | current call record capacity | maximum call record capacity


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Group Parameters Query:

It transfers parameters of PBX and call pick up groups to DS200.LOG file.

800982 A P

Parameters

A : The access code of the first extension in the group.

P : 0 PBX group parameters are transferred.

: 1 Call pick up group parameters are transferred.

Line Monitoring:

Thanks to this program, a call being made on a line can be monitored and checkedto see if there is any problem.

800989 Y P

Parameter

Y : The slot number of the related card

P : 00..30 The number of the line to be monitored on the card

Notes

1. Do not hang up after having entered the program code. The conversation on therelated line will be connected to your phone. In that case you can listen to bothparties, but they cannot hear you.

2. The program is automatically deactivated when the phone through which theprogramming has been done is hung up.

Resetting The System By Preserving Its Parameters:

In case a malfunction occurs in the system, the system status information istransferred to the DS200.LOG file through this program.

800990


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Notes

When this code is dialed, the system restarts without being powered off and with allthe modified and saved parameters being preserved. This code is especially usefulwhen there is a confusion about the parameters which have been saved into thesystem memory. It is also useful for inquiries about cases such as inaccessibility ofa line as the result of suspension.


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XV. REMOTE PROGRAMMINGThe DS system can be remotely programmed over the telephone lines.

The remote programming feature is one of the best and most efficient means ofsoftware maintenance especially on customer side.

Instead of spending extra time and making extra effort to reach the customer, aresponsible technician can take advantage of the Remote Programming method inorder to enter all of the programming codes and to activate some of the userfeatures.

This chapter gives information about the features a technician can make use ofthrough remote programming. The terminology below applies within the chapter:

The technician: The person who performs the remote programming.

The system supervisor: The system supervisor on the customer side.

Activation Of The Remote Programming :

The system supervisor can put the system into remote programming mode. Inorder to realize this, he has to make hook flash and dial 74 while speaking with thetechnician. In that case the line in use is marked as “DISA” and the technician canprogram the system with the authority of system supervisor. The system supervisorcan activate the remote programming for more than one line simultaneously sothat more than one technician can program the system at the same time.

Important Notes For The Technicians Who Will MakeUse Of The Remote Programming Feature:

a) If the technician is the extension of another system :

1. The technician must be using a DTMF telephone set.

2. The system, which the technician has employed, must be transmitting thedialed DTMF tones directly to CO. In other words, the system must not beprocessing those DTMF tones before transmitting to CO. For instance, ifthe system is an MS48, then the technician must be prohibited byprogramming to use the keys “*” / “#”.

b) If the technician is directly connected to CO and the remote programming lineis in DP mode:

1. In order to start the remote programming, either the operator should callthe technician or the technician should use a DP-DTMF convertibletelephone set.


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2. The technician should be using her/his telephone in DP mode in order tocall the operator.

3. Afterwards, the technician should enter the necessary codes throughremote programming by converting the telephone into DTMF mode.

c) Once the remote programming is activated, if the technician does not enter anycode within 5 minutes, then the line is released automatically.

d) Following the initiation of the remote programming, the technician starts tohear a special discontinuous dial tone and keeps on hearing it after eachsuccessful program or feature code entry.

e) If the technician enters a program or feature code incorrectly, then he receivesthe error tone. In such a case, he can refresh the discontinuous dial tone bypressing the “*” key.

f) If the numbering plan of the system, which is remotely programmed, has beenpreviously modified, then the technician must use the new numbering plan.

A technician can use all of the program codes that are available in this guide.Additionally, he can activate the user and operator features below during theremote programming:

1. The night mode

2. Time setting

3. Date setting

4. Common pool entry

5. Parameter download

6. Call Listing

7. All Call Listing / Stop Listing

8. Total Cost Listing

9. Call Record Clear

10. Remote Follow Me

11. Line Access

If no number is dialed within 15 seconds, after another line is accessed, thenthe line, which has already been accessed, is automatically released.

The external call, which the technician will make, can take at most 50 seconds.

12. Calling an extension:

While using this facility, if the extension of the system hangs up, the line is notreleased but the technician receives the special dial tone for remote


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programming, so that he can continue with the remote programming of thesystem.

Exiting The Remote Programming Mode

After the remote programming is completed, the technician should give informationto the system supervisor about the programming he has performed.

In order to exit the remote programming mode:

1. The technician can drop the line by pressing the “#” key on her/his telephone,or,

2. The system supervisor drops the line by dialing 798 and the system exits theremote programming mode.


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XVI. SPECIFIC OPERATOR PROGRAMSIn some of the countries, new telephone operators have participated in telephonenetwork. These operators not only require their private access code, but alsoaccount and pin codes, which are specific to the end-user. With the help of thefacilities listed in the following pages, DS series systems are capable of automaticdialling of these codes without the need for extensions to dial them manually.

Operator Initiation Code

In order to be able to use a specific telephone operator, account and pin codes arenecessary. These codes are given from the authorities of the specific operator afteryour system is put in Remote Programming mode. As the initial step of thisprocess, the authorities of the specific operator must have an access code to yoursystem.

This program produces a password that will be used to determine this access code.Then the specific operator authorities will use this access code.

805

Notes

1. This code produces an 8-digit code that can be seen on the telephone screen.Therefore, the system supervisor must have a special Karel feature phone inorder to see this code.

2. After using this facility, Karel must be informed about the produced code.

Operator Mode Activation

This program is used by the specific operator authorities in order to activate theirroutes on your system.

806 002 1 P (to be dialled in Remote Programming)

Parameters:

P : The 8-digit password.

Notes:

1. This code can be activated by the specific operator authorities in RemoteProgramming mode.


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2. The 8-digit password is generated by Karel, according to your OperatorInitiation Code.

3. If this code is dialled with a wrong password, then the system prevents furtherentries of this programming code for the next 24 hours.

Operator Mode Deactivation

This program is used by the specific operator authorities in order to deactivate theirroutes on your system.

806 002 00 (to be dialled in Remote Programming)

Notes:


2. A previously-activated operator mode cannot be activated again, withoutdeactivating it.

Operator Mode Query

This program is used by the specific operator authorities in order to transfer yourOperator Initiation Code and 8-digit password to DS200.LOG file.


Notes

This code can be activated by the specific operator authorities in RemoteProgramming mode.

Operator Mode Codes

This program is used by the specific operator authorities in order to define theiraccess code, account and pin codes.

803 0 P Q1 Q2

(to be dialled in Remote Programming)


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Parameters:

P : 10 The access code of the telephone operator.

: 20 The account of the system in order to access the telephone operator’snetwork.

: 30 The pin code of the telephone operator.

Q1 : The code.

Q2 : The code repeated.

Notes


2. The code defined by parameter Q must be entered twice. Before the secondentry, a short warning tone is received through the handset.

3. The code defined by parameter Q can be at most 16 digits. For the entries ofcodes less than 16 digits, the programmer must wait until he receives thewarning tone for the second entry.

4. The access, account and pin codes for the operator must be defined within 24hours after the operator mode is activated. Otherwise, the operator mode isautomatically deactivated and it has to be activated again.

5. Once defined, the access code of the operator is saved in the non-volatilememory of the system and it cannot be changed before deactivating theoperator mode.

6. The account and pin codes for the operator can be changed as much as desiredwithin 24 hours after they are defined. However, after 24 hours, these codesare saved in the non-volatile memory of the system and it is necessary todeactivate the operator mode in order to be able to change these codes.

7. If LCR is not activated on the system, the extensions must dial the operator’saccess code, account code and pin code in order, after they dial the externalline access code.

If LCR is activated on the system, filtering option must be activated as “O0”.

8. If LCR is activated on the system, the calls established through specificoperators are designated with character “R” appears in the Net-CM call recordlisting.


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Operator Mode Parameters

This program determines the parameters that will be used by the system whilereaching to the specific operator.

804 0 P Q (to be dialled in Remote Programming)

Parameters:

P : 22 The delay in seconds before the system sends the account code tothe external line.

Q : The delay duration (0…9).

P : 32 The delay in seconds between the account code and the pin code tobe sent to the external line.


P : 42 The delay in seconds between the pin code and the digits dialled bythe extensions to be sent to the external line.


P : 23 */# transmission after account code is sent to the external line (asper the request from the specific operator).

Q : 00 */# are not transmitted to the external line.

: 11 */# are transmitted to the external line.

P : 33 */# transmission after pin code is sent to the external line (as perthe request from the specific operator).



P : 43 */# transmission after the digits dialled by the extensions are sentto the external line (as per the request from the specific operator).



P : 21 Tone detection.

Q : 0 The system waits for the operator’s dial tone in order to sendthe account code and the rest of the digits.

: 1 The system does not have to detect a dial tone in order tosend the account code and the rest of the digits.


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Notes

This code can be activated by the specific operator authorities in RemoteProgramming mode.

Saving Operator Mode Parameters Into Memory


Notes


2. After defining the operator mode’s parameters are completed, they must bedefinitely saved into the non-volatile memory. Otherwise, they will be lost incase of a power failure.

3. In cases where the system has activated the 24-hours duration for the nextentry of any operator-related programming facility, this duration can be by-passed by deleting the contents of the non-volatile memory.

Operator Mode Parameters Query

This program is used by the specific operator authorities in order to transfer youroperator mode parameters to DS200.LOG file.


Notes


2. The operator number appears as “1” in DS200.LOG file.

DS Series Programming GuideAAC

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