Drupal Government Days 2013 - The Road to Intranet Collaboration
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Transcript of Drupal Government Days 2013 - The Road to Intranet Collaboration
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Government GouvernementOf Canada du Canada
The Road to Intranet Collaboration
Jayson Peltzer@jaysonpeltzer
Jaysonpeltzer.com
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Government GouvernementOf Canada du Canada
Drupal
Community
Views
Content types
Drupal
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Government GouvernementOf Canada du Canada
Business Problem
Sustainability
You can do it!
Information Architecture
Collaboration
Knowledge ManagementMetadata
Governance
Social Networking
Language
Privacy
Legal
Employee Engagement
Roles & Responsibilities
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Government GouvernementOf Canada du Canada
Leadership and Vision
Knowing where to go and
how to key there is the key
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Government GouvernementOf Canada du Canada
Start The Climb
2 Structure
3 Content Publishing
4 Social Networking
5 Collaboration Information Architecture
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Government GouvernementOf Canada du Canada
1. Information Architecture1. PRIMARY Content: User,
Group, Project, Service
2. SECONDARY Content: Advertisement button, Alert, announcement, Document, Event, Newsletter, Poll, Resource, Course, Webform
3. USER-GENERATED Content: Audio, Blog entry, comment, Forum topic, Photo album, Question, Tweet, Video
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Government GouvernementOf Canada du Canada
1. Information Architecture
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Government GouvernementOf Canada du Canada
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In
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Government GouvernementOf Canada du Canada
2. Structure: Primary Content
9
TITLEAdvertisement
Teaser Teaser Teaser
Events
8/7 Town Hall8/9 Fundraiser8/14 DripalGov8/22 Traning
About Documents Resources Poll
Lorem aIpsum bLorum c
PolicyMinutesBriefing
FormHow toToolkitQuick ref.
Do you like?() Yes() No() Maybe
Nodes are displayed with panels:
• Like home pages• Mash-ups really• Driven by views• Comments OFF
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Government GouvernementOf Canada du Canada
2. Structure: Secondary Content
10
TITLEAdvertisement
Teaser Teaser Teaser
Events
8/7 Town Hall8/9 Fundraiser8/14 DripalGov8/22 Traning
About Documents Resources Poll
Lorem aIpsum bLorum c
PolicyMinutesBriefing
FormHow toToolkitQuick ref.
Do you like?() Yes() No() Maybe
Reference Primary Content Types:
• Enrichment• Content Publishers ONLY• Training required• Comments optional
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Government GouvernementOf Canada du Canada
2. Structure: User- Generated Content
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PROJECT TITLE
Advertisement
EVENTS8/7 Town Hall8/9 Fundraiser8/14 DripalGov8/22 Traning
About Highlights
Lorem aIpsum bLorum c
Start Date : 04-014-13Charter: linkStatus: Green
Can be created by anyone:
• No training• Comments ON• No anonymous content!
Community Buzz
Blog Post: lorum ipsum lorum ipsum lorum ipsum…Comment: lorum ipsum lorum ipsum…Forum topic: lorum ipsum lorum i
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Government GouvernementOf Canada du Canada
AboutMissionVision
…
BlogsTweetsForumsPhotosVideos
…
2. Structure: MenusOrganization
Tools
Community
NewsProjectsServices
Documents…
Mission
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Government GouvernementOf Canada du Canada
2. Structure: Window of opportunity
13
Build your “master pages”:
•Project•Services•Blogs•Tweets•News•Documents•Forums….
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Government GouvernementOf Canada du Canada
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In
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Government GouvernementOf Canada du Canada
3. Content Publishing: Publishers
• No technical skills required
• 1-day training
• The more the merrier; aim for 10%
• It’s all about ownership
Build and foster a community of publishers:
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Government GouvernementOf Canada du Canada
3. Content Publishing: Access & Permissions
Primary ContentYour team, CIO, PMO
Secondary ContentContent Publishers
User-generated ContentEveryone
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Government GouvernementOf Canada du Canada
3. Content Publishing: Governance
Publish a “Netiquette” document. Use expiration dates.
Use a passive content moderation approach: Flag as inappropriate
Escalate issues to a working group (Netiquette advisory committee)
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Government GouvernementOf Canada du Canada
3. Content Publishing: Open the dialog
• Start discussions, build momentum
• Remember the 1-9-90 rule
• Encourage participation and don’t interfere
• Highlight interesting dialog
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Government GouvernementOf Canada du Canada
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Government GouvernementOf Canada du Canada
4. Social NetworkingBuild an extensive user profile
Build outfunctionality around skillsand profiledata
Expose user info on content posts
The key is to relinquish control
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Government GouvernementOf Canada du Canada
4. Social Networking
SkillsHobbiesBuddiesProjectsExperience
Endorsements (voting)Skills pagesCenters of expertiseOpt-in mentoring
Show statsDisplay top contributorsPride is a big motivator
Hyperlink user namesDisplay an author infoGive credit
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Government GouvernementOf Canada du Canada
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Government GouvernementOf Canada du Canada
5. Collaboration
Knowing who you need to work with is the hard part.
Lots of tools exist.
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Government GouvernementOf Canada du Canada
5. Collaboration: Starts with an idea.
Enable groups spaces: private, controlled, public.
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Government GouvernementOf Canada du Canada
5. Collaboration: Benefits
Available to all + Merit-based + Self-organizing
Expand and enrich topics of interest (COIs)Improve tradecraftSolidify teams
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Government GouvernementOf Canada du Canada
5. Collaboration: Summary
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Government GouvernementOf Canada du Canada
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In
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Government GouvernementOf Canada du Canada
The Business CaseIntegrating corporate content with user-generated content will lead to strong corporate engagement and keep collaboration focussed on the mission
Drupal is an enabler that provides agility and sustainability
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Government GouvernementOf Canada du Canada
THANK YOU 29
Jayson Peltzer@jaysonpeltzer
Jaysonpeltzer.com