Drug Free Action Alliance - Midwest Alcohol Policy Summit (Social Media)

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Facilitated By: Andy Duran, Executive Director Linking Efforts Against Drugs (LEAD) SpeakUP! Prevention Coalition Lake Forest, IL lead CHANGE THE CONVERSATION USING SOCIAL MEDIA

description

This presentation will help you to gain a better understanding about the influential power of social media, and how that power can be used for good. Young people are growing up in a culture filled with media and messaging about alcohol use, and that most of these messages portray alcohol use as a normal and routine part of social life. By the end of the presentation, we hope you will have learned how to take a negative story (underage drinking and drug use), how to insert yourself into that story, then how to CHANGE the story for the good.

Transcript of Drug Free Action Alliance - Midwest Alcohol Policy Summit (Social Media)

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Facilitated By: Andy Duran, Executive Director !

Linking Efforts Against Drugs (LEAD) SpeakUP! Prevention Coalition !

Lake Forest, IL

lead

CHANGE!THE CONVERSATION USING!

SOCIAL MEDIA

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You ain’t NEVER going to find me on that

Interweb!” !

- Grandma, 2006

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IT’S NOT ENOUGH JUST TO !BE PRESENT!

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“It’s just now reached such a critical mass, it’s too hard to ignore. !You don’t want to be “that guy” or “that brand” who refused to adapt to change and loses touch with reality.” !Julia Roy Senior Manager, New Media Coach, Inc. http://juliaroy.com

Social media is the same today as it was yesterday.

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lead

About Me

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“Think Differently

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SOCIAL MEDIA!IS

AWESOME.

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http://www.youtube.com/watch?v=Gy1WNc4buPk

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221 MILLION.The number of views on BlendTec’s YouTube Channel.

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221 MILLION.The number of views on BlendTec’s YouTube Channel.

Why Did this Stick?

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THE KEY TO ALL SOCIAL MEDIA

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THE KEY TO ALL SOCIAL MEDIA

Be Human!

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THE KEY TO ALL SOCIAL MEDIA

Be Human!

Be Real!

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THE KEY TO ALL SOCIAL MEDIA

Be Human!

Have Fun!

Be Real!

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THE KEY TO ALL SOCIAL MEDIA

Be Human!

Have Fun!

Be Real!

Be Interactive.

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THE KEY TO ALL SOCIAL MEDIA

Be Human!

Have Fun!

Be Real!

Be Interactive.

Have a good product.

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THE KEY TO ALL SOCIAL MEDIA

Be Human!

Have Fun!

Be Real!

Be Interactive.

Have a good product.

Sell It!

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80% of marketers incorrectly begin with tactics instead of mission.!!

- eMarketer Report

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LET’S GET STARTED!MISSION

OVERALL GOALS

DEPARTMENT GOALS

SOCIAL MEDIA GOALS

SOCIAL MEDIA TACTICS

METRICS

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LET’S GET STARTED!MISSION

OVERALL GOALS

DEPARTMENT GOALS

SOCIAL MEDIA GOALS

SOCIAL MEDIA TACTICS

METRICS

Start Here

Not Here

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SOCIAL MEDIA LOGIC MODEL

Mission

Why are we doing this?

leadcopyright, 2014

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SOCIAL MEDIA LOGIC MODEL

Mission

Why are we doing this?

Goal

Goal

Goal

What do we want to accomplish?

leadcopyright, 2014

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SOCIAL MEDIA LOGIC MODEL

Mission

Why are we doing this?

Goal

Goal

Goal

What do we want to accomplish? Tactic

Tactic

Tactic

Tactic

Tactic

Tactic

How will we achieve our goals?lead

copyright, 2014

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SOCIAL MEDIA

IMPACTS!OUR YOUNG PEOPLE & OUR COMMUNITY.

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At the President's urging and by his example, the entire Federal Government has bounded into the world of social-networking. Twenty-five agencies now have YouTube channels. The Library of Congress has begun posting thousands of historical photos on Flickr. In one week alone back in 2009, about thirty agencies, including the White House, have joined Facebook.!- Time, May 2009““ If you want a sense of where the world's media habits are

headed, it makes sense to watch what kids are doing." !!

Media in the Lives of 8-18 Year-Olds Kaiser Family Foundation

January 2010

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At the President's urging and by his example, the entire Federal Government has bounded into the world of social-networking. Twenty-five agencies now have YouTube channels. The Library of Congress has begun posting thousands of historical photos on Flickr. In one week alone back in 2009, about thirty agencies, including the White House, have joined Facebook.!- Time, May 2009““ If you want a sense of where the world's media habits are

headed, it makes sense to watch what kids are doing." !!

Media in the Lives of 8-18 Year-Olds Kaiser Family Foundation

January 2010

P.S.

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At the President's urging and by his example, the entire Federal Government has bounded into the world of social-networking. Twenty-five agencies now have YouTube channels. The Library of Congress has begun posting thousands of historical photos on Flickr. In one week alone back in 2009, about thirty agencies, including the White House, have joined Facebook.!- Time, May 2009““ If you want a sense of where the world's media habits are

headed, it makes sense to watch what kids are doing." !!

Media in the Lives of 8-18 Year-Olds Kaiser Family Foundation

January 2010

P.S.MORE THAN HALF OF THE HUMAN RACE

IS UNDER THE AGE OF 30.

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At the President's urging and by his example, the entire Federal Government has bounded into the world of social-networking. Twenty-five agencies now have YouTube channels. The Library of Congress has begun posting thousands of historical photos on Flickr. In one week alone back in 2009, about thirty agencies, including the White House, have joined Facebook.!- Time, May 2009““ If you want a sense of where the world's media habits are

headed, it makes sense to watch what kids are doing." !!

Media in the Lives of 8-18 Year-Olds Kaiser Family Foundation

January 2010

P.S.MORE THAN HALF OF THE HUMAN RACE

IS UNDER THE AGE OF 30.

THEY’VE NEVER KNOWN LIFE WITHOUT

THE INTERNET.

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Percentage of American teens that use the Internet.

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95%Percentage of American teens that use the Internet.

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95%Percentage of American teens that use the Internet.

74%Access on Mobile

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Percent of American teens that own a cell phone.

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78%Percent of American teens that own a cell phone.

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78%Percent of American teens that own a cell phone.

47%Smartphones

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Tablets & Smart Phones

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Tablets & Smart Phones

0

12.5

25

37.5

50

Smart Phones Tablets

2013 2011

2013

2011 2013

201147% 23% 23% 11%

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FacGrowing Rapidly Dominant but

Slowed

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FacGrowing Rapidly Dominant but

Slowed

0

25

50

75

100

2011 2012

Twitter Instagram Facebook

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Take a negative story

insert yourself into it

CHANGE THE STORY to make it your own

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Take a negative story

insert yourself into it

CHANGE THE STORY to make it your own

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Use THEIR WORDS to tell YOUR STORY!

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Here’s An Example

2.5 oz. every 14 days

Restricted medical conditions

A person shall not drive under the influence of...

18 year olds can receive a medical marijuana certification

22 cultivation centers 60 dispensaries

Here’s What they Say Here’s What they Mean

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Here’s An Example

2.5 oz. every 14 days 183 joints OR 13 / day

Restricted medical conditions

A person shall not drive under the influence of...

18 year olds can receive a medical marijuana certification

22 cultivation centers 60 dispensaries

Here’s What they Say Here’s What they Mean

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Here’s An Example

2.5 oz. every 14 days 183 joints OR 13 / day

Restricted medical conditions chronic pain, headaches, eczema, writers cramp

A person shall not drive under the influence of...

18 year olds can receive a medical marijuana certification

22 cultivation centers 60 dispensaries

Here’s What they Say Here’s What they Mean

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Here’s An Example

2.5 oz. every 14 days 183 joints OR 13 / day

Restricted medical conditions chronic pain, headaches, eczema, writers cramp

A person shall not drive under the influence of...

no field testing mechanism, marijuana is the identified

drug in 14% of fatal crashes

18 year olds can receive a medical marijuana certification

22 cultivation centers 60 dispensaries

Here’s What they Say Here’s What they Mean

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Here’s An Example

2.5 oz. every 14 days 183 joints OR 13 / day

Restricted medical conditions chronic pain, headaches, eczema, writers cramp

A person shall not drive under the influence of...

no field testing mechanism, marijuana is the identified

drug in 14% of fatal crashes

18 year olds can receive a medical marijuana certification

you must be 21 to drink, but only 18 to smoke marijuana?

22 cultivation centers 60 dispensaries

Here’s What they Say Here’s What they Mean

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Here’s An Example

2.5 oz. every 14 days 183 joints OR 13 / day

Restricted medical conditions chronic pain, headaches, eczema, writers cramp

A person shall not drive under the influence of...

no field testing mechanism, marijuana is the identified

drug in 14% of fatal crashes

18 year olds can receive a medical marijuana certification

you must be 21 to drink, but only 18 to smoke marijuana?

22 cultivation centers 60 dispensaries

do you want your home next to a dispensary?

Here’s What they Say Here’s What they Mean

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Facebook Page Tips to Help

You !

Not Look Like A

Fool!

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Know the Difference — Personal vs. Business

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Know the Difference — Personal vs. Business

Business Page Benefits

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Know the Difference — Personal vs. Business

Business Page Benefits

Pages are Public

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Know the Difference — Personal vs. Business

Business Page Benefits

Pages are PublicInstall Apps and Tabs

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Know the Difference — Personal vs. Business

Business Page Benefits

Pages are PublicInstall Apps and TabsRun Ads, Contests, Promotions

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Know the Difference — Personal vs. Business

Business Page Benefits

Pages are PublicInstall Apps and TabsRun Ads, Contests, PromotionsInsights and Analytics

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Know the Difference — Personal vs. Business

Business Page Benefits

Pages are PublicInstall Apps and TabsRun Ads, Contests, PromotionsInsights and AnalyticsMultiple Admins and Roles

PLUS - Facebook Says “No!”

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Be Relevant!

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Unnamed Company

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Don’t go MIA

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Not All Your Fans will See Your Posts!

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What?!

Not All Your Fans will See Your Posts!

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80Posts with 80 characters

or less receive 23% higher engagement. Problem is 75% of Facebook posts

have more than 80 characters

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80Posts with 80 characters

or less receive 23% higher engagement. Problem is 75% of Facebook posts

have more than 80 characters

48%The most effective calls to

action on Facebook include like, caption this, share, yes/no, etc. These

receive 48% more engagement.

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80Posts with 80 characters

or less receive 23% higher engagement. Problem is 75% of Facebook posts

have more than 80 characters

48%The most effective calls to

action on Facebook include like, caption this, share, yes/no, etc. These

receive 48% more engagement.

7x

Posts that ask for shares have a share rate of 7x higher than those that

don’t.

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80Posts with 80 characters

or less receive 23% higher engagement. Problem is 75% of Facebook posts

have more than 80 characters

48%The most effective calls to

action on Facebook include like, caption this, share, yes/no, etc. These

receive 48% more engagement.

7x

Posts that ask for shares have a share rate of 7x higher than those that

don’t.

WIN

Posts that use the words “winner” and “win” get a 68% higher engagement

rate.

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80Posts with 80 characters

or less receive 23% higher engagement. Problem is 75% of Facebook posts

have more than 80 characters

48%The most effective calls to

action on Facebook include like, caption this, share, yes/no, etc. These

receive 48% more engagement.

7x

Posts that ask for shares have a share rate of 7x higher than those that

don’t.

WIN

Posts that use the words “winner” and “win” get a 68% higher engagement

rate.

+100%

Posts that have a question at the end have a 2x

higher comment rate.

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“Know the Rules!

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“ LISTEN

CHANGE

ENGAGE

Know the Rules!

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Aria - Las Vegas

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No Vegas hotel could be worth this wait. Over an hour to checkin at the Aria. #fail

Aria - Las Vegas

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Sorry about your bad experience. Hope the rest of your stay in Vegas goes well.

Aria - Las Vegas

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Mistake Almost!Everyone Makes!

on Twitter

@LEADLFLB is awesome! Check them out: http://www.leadingefforts.org #DrugPrevention #Truth

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Mistake Almost!Everyone Makes!

on Twitter

@LEADLFLB is awesome! Check them out: http://www.leadingefforts.org #DrugPrevention #Truth

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The Right Way to!Tweet for the!

Right Audience

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“Start a

CONVERSATION...

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“Start a

CONVERSATION...

... then change it!

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Twitter Goes (Really) Mainstream

10% Actively Use Twitter

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My Predictions for 2014

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Content Overload Will Only Increase

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Outsourcing Social Media will Become the Norm

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Visuals Will Become a Priority

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Here are Some Samples

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A FEW TIPS & TRICKS

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CHANGE THE CONVERSATION USING SOCIAL MEDIA

ANDY DURAN [email protected] !LEAD & SPEAKUP! http://www.leadingefforts.org http://www.speakupcoalition.org !f: fb.me/leadingefforts t: @LEADLFLB

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WE ARE GOING TO DRIVE!HOME 3 CRUCIAL POINTS...

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#1. SOCIAL MEDIA!IS

HUGE.

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If Facebook were a country, it would be the ____ most populated in the world !

!

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If Facebook were a country, it would be the third most populated in the world, ahead of the United States.

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Only China & India are more populated

If Facebook were a country, it would be the third most populated in the world, ahead of the United States.

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The number of minutes spent on Facebook each month.

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500 BILLION.The number of minutes spent on Facebook each month.

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500 BILLION.The number of minutes spent on Facebook each month.

THAT’S ALMOST 5 TIMES LAST YEAR’S NUMBER

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35 BILLION.The amount of content shared each month on Facebook

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35 BILLION.The amount of content shared each month on Facebook

THAT’S AMAZING!

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!

24 HOURS.The amount of video uploaded to YouTube every minute.

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4 BILLION.The number of images hosted on Flickr.

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4 BILLION.The number of images hosted on Flickr.

That’s 13x more than the Library of Congress.

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zThat’s 13x more than the Library of Congress.

NINETY FIVE.

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zThat’s 13x more than the Library of Congress.

NINETY FIVE.The percentage of companies using LinkedIn to find and attract employees

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zThat’s 13x more than the Library of Congress.

NINETY FIVE.The percentage of companies using LinkedIn to find and attract employees

59% Use Facebook 42% Use Twitter

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The number of marriages last year between people who met through social media

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1 in 6.The number of marriages last year between

people who met through social media

THAT’S MORE THAN TWICE THE NUMBER OF PEOPLE WHO MET AT BARS, CLUBS, AND OTHER SOCIAL EVENTS COMBINED.

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7 HOURS.The time it took for LeBron James to amass his first 150,000 Twitter followers.

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7 HOURS.The time it took for LeBron James to amass his first 150,000 Twitter followers.

It took Bill Gates 8 hours to reach 100,000.

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IT’S SAFE TO SAY THAT THE QUESTION IS NO LONGER!“DO WE NEED SOCIAL MEDIA?”!!

IT’S...!

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HOW DOES IT INFLUENCE THE WORLD?!

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“Social media is the ongoing conversation of the planet.

It is the source of news, it is the connector to the giant multi-celled organism called planet Earth. As time goes on, social media is my home on the internet. It is the place where I spend the most time. It is where I do business. It is where I hang out with my friends. It is where I find out about new movies, television and other products. It is my diary. Looking back on my wall, I have a history that is far richer than any diary or journal." !Roseann Duran, CPO, Web.com Group, http://www.web.com

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““ Social media is the vehicle by which men have finally

decided it's cool - and valuable - to open up, share, make friends, share faith and have conversations.” !Diane Hessan, CEO, Communispace http://communispace.com

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““ Social media is the vehicle by which men have finally

decided it's cool - and valuable - to open up, share, make friends, share faith and have conversations.” !Diane Hessan, CEO, Communispace http://communispace.com

WOMEN HAVE KNOWN THIS FOR EONS

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““ Social media is the mainstream. !The average Facebook user-age continues to rise. It’s not just for kids anymore. !It moves the media mouthpiece and content distribution into the hands of the public.” !Emily White, Co-Founder, Whitesmith Entertainment http://whitesmithent.com

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“On its own, water does some cool things, but when combined with other compounds it enabled the evolution of all forms of life. !Social media on its own is nice, but when combined with other tools, it is enabling everything to evolve, from communications to business to politics to faith.” !!Mike Volpe, VP Marketing, HubSpot http://www.hubspot.com

Social media is like water.

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“It’s just now reached such a critical mass, it’s too hard to ignore. !You don’t want to be “that guy” or “that brand” who refused to adapt to change and loses touch with reality.” !Julia Roy Senior Manager, New Media Coach, Inc. http://juliaroy.com

Social media is the same today as it was yesterday.

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ALL MEDIA!IS NOW SOCIAL MEDIA!!

YET THE BASIC RULES!REMAIN THE SAME.

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IF YOU’RE NOT ON THE TRAIN...

HERE’S WHAT YOU NEED TO DO:

DON’T WORRY!

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“Social media IS media.

DEFINE YOUR SOCIAL MEDIA STRATEGY

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STOP THINKING “CAMPAIGNS” START THINKING “CONVERSATIONS”

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STOP THINKING “CAMPAIGNS” START THINKING “CONVERSATIONS”ASK FOR HELP, IF YOU NEED IT.

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LET’S GET STARTED!

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!

YOUR

CHALLENGE

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#

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168

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A FEW TIPS & TRICKS

Be the change you want

to see in the world.”

!

- Gandhi