Dropship A Partnership Program for Accessory Retailers from

download Dropship A Partnership Program for Accessory Retailers from

If you can't read please download the document

  • date post

    30-Jan-2016
  • Category

    Documents

  • view

    215
  • download

    1

Embed Size (px)

Transcript of Dropship A Partnership Program for Accessory Retailers from

VoiceComm's Dropship Program

DropshipA Partnership Program for Accessory Retailers fromWhat are the Benefits of Dropship?

17What are the Benefits of VoiceComm?

26How to Get Started

29RQ Workflow

32VoiceComm's Dropship program was devised not to replace our core business or to further disrupt brick-and-mortar stores, but to complement both.

VoiceComm is incredibly proud to be first to market with our Dropship program, but that isn't why so many retailers are excited. They see it as an incredible new way to not only survive in the 21st century, but to thrive and compete in ways no one beyond VoiceComm and iQmetrix could have ever predicted.What is Dropship?

(800) 803-1321

myvoicecomm.com

6

IN STOREEmployees utilize RQ to showcase product offerings to the customer.TRANSACTProcess sale through RQ as normal with a slight adjustment to allow VoiceComm to fulfill.INTEGRATIONDropship orders are sent to VoiceComm allowing for inventory availability to be shared & order to take place.AFTER SALEProducts are shipped and shipping details are shared through RQ. Because the transaction took place in RQ there are no changes to compensation or accounting. Our Dropship program provides the transparent tools needed to efficiently implement in any sized company. Dropship Overview

How does Dropship work? | DROPSHIP OVERVIEW

(800) 803-1321

myvoicecomm.com

8Selling Scenarios

a

SELLING SCENARIO1.Customer knows what they want but its not in the store physically.

Use Dropship!

How does Dropship work? | SELLING SCENARIOS

(800) 803-1321

myvoicecomm.com

If the customer knows what they want, now you can search RQ find the product and have it shipped to their home10aSELLING SCENARIOCustomer is interested in a specific product category, such as headphones.

2.

XQ

RQ

Use Dropship andEndless Aisles*!

*VoiceComms Dropship Program integrates with XQ Shelf. Learn more online @ iqmetrix.com/products/xq How does Dropship work? | SELLING SCENARIOS

(800) 803-1321

myvoicecomm.com

Now you can showcase products in that category that are both in stock at the store and available for shipping to the customer.11SELLING SCENARIOCustomer likes a product thats physically in the store but wants it in a different color.

a

3.

Use Dropship!

How does Dropship work? | SELLING SCENARIOS

(800) 803-1321

myvoicecomm.com

A quick search in RQ and you can provide that color option to the customer and not lose the sale12SELLING SCENARIOCustomer is not sure of what they want but would like to explore options.a

?4.

XQ

RQ

Use Dropship andEndless Aisles*!

*VoiceComms Dropship Program integrates with XQ Shelf. Learn more online @ iqmetrix.com/products/xq How does Dropship work? | SELLING SCENARIOS

(800) 803-1321

myvoicecomm.com

13

a

a

v

Transaction Flow

PLATFORM

DIGITAL CATALOG

The functionality of the service is fluid and completely integrated with RQ. Products carried through Dropship do not need to be created as part of your in store inventory tree.How does Dropship work? | TRANSACTION FLOW

(800) 803-1321

myvoicecomm.com

Seamless integration with VoiceComm to provide end to end experience that is simple for the salesperson and customer; a process that blends physical inventory sales with Dropship sales.

14Technical Details

Process Behind the ScenesThe RetailerVoiceComm and iQmetrix remain invisible throughout the entire process serving as the logistics wing of the operation while maintaining a unified front to care for your customers the same way you expect your own employees to care for them.

How does Dropship work? | TECHNICAL DETAILS

(800) 803-1321

myvoicecomm.com

Serves as the information hub -processing product information from the product catalog, order info from sales transactions, and order updates including ETAs and shipping details.Provides a digital product catalog which is automatically updated multiple times each day to reflect new products and real-time product availability.Subscribes to VoiceComms catalog which displays products in RQ through the Dropship* feature. *Requires Core 5 software version16Source: 2014 Motorola Solutions Shopping Study67%of retailers can recover out-of-stock incidents, if associates are prepared to offer shoppers the option to order the items before leaving the store and have them sent to their homes.

What are the Benefits of Dropship?| BENEFITS OVERVIEW

(800) 803-1321

myvoicecomm.com

Capture lost salesIncrease competitive advantageDeliver a better customer experienceGreat commission opportunity Increase your bottom lineCapture lost sales (Expanded product options for your Retailerretailers are limited by store space, risk of fraud and risk of inventory staleness. Help them sell more product without worry about this risk and provide a wider variety of products (i.e. wearables, audio, luxury cases). This in turn allows you to sell more product and increase your bottom line as well)Increase Brand Loyalty (giving your brand partners option on how you can differentiate their product and extend their lines)Increase competitive advantage. (retailers want to sell more and have limited space; you help them solve multiple pains through these innovative solutions)

Leverage the iQmetrix ecosystem of technology. From the Content Management where Retailers can utilize your catalogue of content; to their POS system to finish payment and properly process, reconcile and audit transactions; to XQ and RQmobile with a full suite of consumer facing applications.Enhance your relationship with the Retailer by being able to have the conversations and the data around what products should be physically carried in locations and products should be virtual. This is a very powerful conversation!18

More ChoiceNo SettlingNo SearchingChoice of shipping locationBetter experience! Benefits for your customers.What are the Benefits of Dropship?| CUSTOMER BENEFITS

(800) 803-1321

myvoicecomm.com

Can now compete with big box store and online for choiceNo Settling your customer never needs to leave empty handed.

19

Seamless integration into the sales processMore product choice to increase attachment rateIncreased commission by preventing lost sales Benefits for your sales staff.What are the Benefits of Dropship?| SALES STAFF BENEFITS

(800) 803-1321

myvoicecomm.com

For the sales staff, this is a simple, fully integrated experience20Increase Accessory SalesOnly pay for product when you make the saleSales associates still make commissionSeamless integrationEnhance Customer Experience

Benefits for your business.What are the Benefits of Dropship?| BUSINESS BENEFITS

(800) 803-1321

myvoicecomm.com

For the business this is low risk, low effort, huge gain21 Benefits for your strategy.Utilizing the data driven by the Dropship program, retailers can formulate future in-store purchasing decisions to drive sell through and keep inventory fresh, relevant, and profitable.

What are the Benefits of Dropship?| STRATEGY BENEFITS

(800) 803-1321

myvoicecomm.com

For the business this is low risk, low effort, huge gain22Benefits in Numbers

67%of shoppers would be satisfied if the store could arrange home delivery for an out-of-stock item.71%would accept a promotional offer to return to the store when the item comes in.90%of all U.S. retail sales currently are completed in brick-and-mortar stores.Providing consumers with endless aisles of virtual product that ships anywhere they choose can create the type of in-store experience that nurtures satisfaction, loyalty, and ultimately, profitability for the retailer.

Sources: A.T. Kearney in the Omnichannel Shopping Preferences Study, 2014 Motorola Solutions Shopping Study, McKinsey & Co. report Making Stores Matter in a Multichannel World.Say Goodbye to Single-Channel RetailWhat are the Benefits of Dropship?| BENEFITS IN NUMBERS

(800) 803-1321

myvoicecomm.com

24

ROI analysis for 50 locations.Raising The Bottom LineWhat are the Benefits of Dropship?| RAISE YOUR BOTTOM LINE

(800) 803-1321

myvoicecomm.com

VoiceComm is the premier mobile accessory distributor for the North American market. VoiceComms diverse, high profile product portfolio coupled with our commitment to serve has allowed us to quickly become the go-to destination for wireless accessories in the market. With a focus on whats important for indirect dealers, and wireless retail, we inspire through customization to develop the programs and resources businesses need to succeed.What are the Benefits of VoiceComm?

(800) 803-1321

myvoicecomm.com

27PRODUCTS

Our robust, comprehensive product offer has made VoiceComm the top destination for customers in the wireless industry to Get it all in one place.

PROGRAMS

Well share competitive intel, negotiate and facilitate programs to ensure you are receiving best-in-class pricing, programs, and support.

SUPPORT

Our commitment to serve has driven us to build a multi-level support system unmatched in the industry.Our DifferenceRETAIL TOOLKIT

Our team works hand-in-hand with our vendors to produce tools that support training, sell-through strategies, and merchandising opportunities.

What are the Benefits of VoiceComm?| OUR DIFFERENCE

(800) 803-1321

myvoicecomm.com

28Program QualificationsHow t