Driving Through Culture Change in Difficult Times Angela Morgan C.E. Includem
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Transcript of Driving Through Culture Change in Difficult Times Angela Morgan C.E. Includem
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Driving Through Culture Change in Difficult Times Angela Morgan C.E. Includem
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Exploring culture change: approaches and challengesIRISS Jan 2013
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1. Includem’s “story”
2. The impact of difficult times on the natural cycle:
3. What have we done? Integrated approach
4. Is it working?
5. Golden rules? Reflections with the benefit of hindsight!
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1.Includem’s Story
• Established 2000
• Origins and purpose – specialist focus
• Growth profile – expansion 2000 to 2007
• Key features of natural lifecycle and characteristics of leadership/management and staff culture
Growth…………..
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2. The impact of “difficult times” on the natural cycle: …………and shrinkage
Culture change analysis:keeping Includem’s purpose as the “pole star”
• What to keep?• What to improve?• What to lose?• What to develop?
Implications for service delivery, management, leadership and external relationship cultures
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3. What have we done? Integrated approach:
• System and processes
• Resource deployment and investment
• Leadership and consistency
• Quality and purpose
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4. Is it working?
• How do we know?
• And what next?
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5. Golden Rules?
• Reflections with the benefit of hindsight!
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Angela Morgan
Chief ExecutiveIncludem
[email protected]: @Includem2000
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Groupwork
1. In groups discuss the following two questions
• Do the key features of your organisations contribute to or undermine your purpose and vision?
• What tells you that?
2. Using blue post-its, record on one half of the flip chart what NEEDS to change
3. Using pink post-its, record on the other half what ACTIONS will enable this change