Driving Small Business Growth Through...

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Driving Small Business Growth Through Mentoring MicroMentor is an initiative of Mercy Corps, a leading global organization powered by the belief that a better world is possible. Through our online mentoring platform and on-the-ground operations in the U.S., Mexico, Guatemala, and Tunisia, we help a global community of entrepreneurs and nonprofit founders access a critical business resource they need to thrive. By democratizing access to mentoring and leveling the playing field for change-makers and innovative thinkers from around the world, we empower people to build successful enterprises that transform their communities and economies—creating jobs, expanding opportunity, and solving important societal problems. PLATFORM & SERVICES Our easy-to-use online platform is free for users and allows entrepreneurs and volunteer business mentors to connect, solve problems, and build successful businesses together. Accessible anytime, anywhere, people from around the world can form mentoring relationships on their own schedule, no matter where they are located. As a result, we can overcome geographic limitations and deliver much-needed business resources and training to underserved areas and communities around the globe. MicroMentor also serves as a skills based volunteering platform and program for corporations seeking to make an impact and engage their employees. FEATURES FULLY CUSTOMIZABLE Tailor the platform to your organization’s unique needs with custom branding and features. MEASURABLE OUTCOMES Get concrete data to track your impact and illustrate the efficacy of your programs. RESOURCE-LIGHT Stay lean with minimal staff resources required to support the program. QUICKLY LAUNCH & SCALE MicroMentor enables you to set up and launch a turnkey program within weeks, then easily scale up to groups of any size. AVAILABLE ANYWHERE IN THE WORLD—24/7 Our online platform allows you to make an impact no matter where your organization and participants are located. COST-EFFECTIVE MicroMentor delivers a state of the art technology enabled proven program to fit your budget and timing needs. PROPRIETARY TOOLS & MENTORING BEST PRACTICES Leverage our sophisticated matching algorithm, entrepreneur self-diagnostic tools, impact dashboard, and extensive knowledge of small business mentoring to build a successful mentoring and/or employee volunteering program. CORPORATE VOLUNTEERING PROGRAM ON MICROMENTOR MicroMentor makes it easy for socially conscious organizations to leverage the power of mentoring to change the world, while enriching and engaging employees through skills-based volunteering. Our cloud-based, plug and play solution can be rolled out quickly to a global workforce—helping organizations support their CSR goals and make a measurable, worldwide impact without draining resources. • Several hundred employee volunteers are serving as mentors on MicroMentor annually through dedicated skills-based volunteering programs from HPE, S&P Global, PIMCO and more. • 70% of corporate volunteers reported improving professional skills such as communication, collaboration, problem solving among others. • Corporate volunteers engage for an average of 11 hours in mentoring relationships.

Transcript of Driving Small Business Growth Through...

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Driving Small Business Growth Through MentoringMicroMentor is an initiative of Mercy Corps, a leading global organization powered by the belief that a better world is possible. Through our online mentoring platform and on-the-ground operations in the U.S., Mexico, Guatemala, and Tunisia, we help a global community of entrepreneurs and nonprofit founders access a critical business resource they need to thrive. By democratizing access to mentoring and leveling the playing field for change-makers and innovative thinkers from around the world, we empower people to build successful enterprises that transform their communities and economies—creating jobs, expanding opportunity, and solving important societal problems.

PLATFORM & SERVICES

Our easy-to-use online platform is free for users and allows entrepreneurs and volunteer business mentors to connect, solve problems, and build successful businesses together. Accessible anytime, anywhere, people from around the world can form mentoring relationships on their own schedule, no matter where they are located. As a result, we can overcome geographic limitations and deliver much-needed business resources and training to underserved areas and communities around the globe. MicroMentor also serves as a skills based volunteering platform and program for corporations seeking to make an impact and engage their employees.

FEATURES

FULLY CUSTOMIZABLE Tailor the platform to your organization’s unique needs with custom branding and features.

MEASURABLE OUTCOMES Get concrete data to track your impact and illustrate the efficacy of your programs.

RESOURCE-LIGHT Stay lean with minimal staff resources required to support the program.

QUICKLY LAUNCH & SCALE MicroMentor enables you to set up and launch a turnkey program within weeks, then easily scale up to groups of any size.

AVAILABLE ANYWHERE IN THE WORLD—24/7Our online platform allows you to make an impact no matter where your organization and participants are located.

COST-EFFECTIVE MicroMentor delivers a state of the art technology enabled proven program to fit your budget and timing needs.

PROPRIETARY TOOLS & MENTORING BEST PRACTICES Leverage our sophisticated matching algorithm, entrepreneur self-diagnostic tools, impact dashboard, and extensive knowledge of small business mentoring to build a successful mentoring and/or employee volunteering program.

CORPORATE VOLUNTEERING PROGRAM ON MICROMENTOR

MicroMentor makes it easy for socially conscious organizations to leverage the power of mentoring to change the world, while enriching and engaging employees through skills-based volunteering. Our cloud-based, plug and play solution can be rolled out quickly to a global workforce—helping organizations support their CSR goals and make a measurable, worldwide impact without draining resources.

• Several hundred employee volunteers are serving as mentors on MicroMentor annually through dedicated skills-based volunteering programs from HPE, S&P Global, PIMCO and more.

• 70% of corporate volunteers reported improving professional skills such as communication, collaboration, problem solving among others.

• Corporate volunteers engage for an average of 11 hours in mentoring relationships.

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Entrepreneurs who received mentoring through MicroMentor:

Reported personal skills improvement at a rate of 3-5x greater than those who

did not receive mentoring.

Entrepreneurs who received mentoring through MicroMentor:

Entrepreneurs who received mentoring through MicroMentor:

Created an average of 3.24 jobs

Added 3,000 jobs to the U.S. economy alone

Our Impact

SUPPORTING NEW JOB CREATION

INCREASING SKILL DEVELOPMENT AND ACQUISITION RATES

INCREASING ANNUAL REVENUE

IMPROVING BUSINESS SURVIVAL RATE

Increased total revenue by $25 million in FY2015

Increased individual revenue by $18,000

With MicroMentor 80% of mentored businesses survive 1-2 years

The U.S. Small Business Administration reports that 66% of new businesses survive

in the first two years.

Growth and Development Business Development

Getting Started Loans and Financing

Business Strategy Advertising and Promotion

Business Planning Financial Planning

Marketing Accounting

TOP 10 AREAS OF EXPERTISE REQUESTED ON MICROMENTOR:

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Our Reach

Total number of entrepreneurs on MicroMentor (8-year total): 35,913

Number of entrepreneurs in FY2015: 10,134

Total number of connections made on MicroMentor: 16,018

Number of connections in FY2015: 3,703

Mentor-mentee connections grew by 141%

Average time spent with mentee: 10 hours

SERVING A GROWING COMMUNITY OF ENTREPRENEURS AND MENTORS

REACHING MORE COMMUNITIES ACROSS

THE GLOBE

Entrepreneurs: 52% International, 48% domestic

Mentors: 34% International, 66% domestic

HELPING MINORITY-OWNED

BUSINESSES GROW

Entrepreneurs: 51% Ethnic Minorities

Mentors: 36% Ethnic Minorities

EMPOWERING WOMEN

WORLDWIDE

Entrepreneurs: 51% Female, 49% Male

Mentors: 35% Female, 65% Male

Users from 140+ Countries

Platform available in English, Spanish, and French

Average hourly value: $125 an hour

Total hourly contribution of mentors in FY2015: 20,000+

Total value of mentoring hours in FY2015: $2.5 million

Total number of mentors on MicroMentor (8-year total): 17,910

Number of mentors in FY2015: 3,403

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MICROMENTOR PARTNERS

“Hewlett Packard Enterprise was able to expand its volunteer advisory program globally through the MicroMentor platform, enabling employees around the world to share their professional expertise to support small business

owners, nonprofit organizations, and social entrepreneurs. The MicroMentor platform helped streamline program administration; allowing our staff to concentrate on strategy and outreach. The MicroMentor team has been

responsive, collaborative, and provided their support in a timely manner.”

– Rebecca Wang, Senior Manager, Community Engagement, Hewlett Packard Enterprise Corporate Affairs

A MENTORING SOLUTION FOR GOVERNMENT AGENCIES SUPPORTING ENTREPRENEURS

By leveraging our resource-light technology and diverse group of volunteer business experts, MicroMentor also empowers government and economic development agencies to support their local small business community—reaching more people, creating jobs, and driving meaningful growth. MicroMentor serves entrepreneurs and small businesses in the State of New York by powering their mentoring platform - BusinessMentorNY in partnership with Empire State Development Corporation.

RECOGNITION FOR MICROMENTOR

MicroMentor is a member of the Aspen Institute’s Scale Academy for Microenterprise Development and has earned recognition from former U.S. Federal Reserve chair, Ben Bernanke. Media coverage includes the Wall Street Journal, Entrepreneur Magazine, Forbes Magazine, O Magazine, the New York Times, and more.

Create a Profile Entrepreneurs and mentors create profiles where they share their background and needs

WE FACILITATE COMMITTED MENTORING RELATIONSHIPS

Start a ConversationEntrepreneurs and mentors exchange messages through a personal messaging interface

THROUGH A SIMPLE PROCESS THAT CONNECTS ENTREPRENEURS AND MENTORS

Search MicroMentor’s matching algorithm enables users to browse through a sorted selection of entrepreneurs and mentors from our global community to find the one that best fits your need.

Start MentoringConversations lead to finding the right match and the pairs carry on their mentoring relationships in a way that works for them

For more information, contact Taj Tinsley, Manager of Partnerships & Marketing

at 503-896-5433 or [email protected].