DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still...

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Mustapha Tabba Chief Operating Officer Ipsos in MENA MENA Decoded Session 1: A Changing World DRIVING IMPACT IN A CHANGING WORLD Ipsos in UAE Conference Wednesday, March 13 th , 2019 Key Trends Shaping the Region

Transcript of DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still...

Page 1: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Mustapha TabbaChief Operating OfficerIpsos in MENA

MENA Decoded

Session 1: A Changing World

DRIVING IMPACT

IN A CHANGING

WORLDIpsos in UAE Conference

Wednesday, March 13th, 2019

Key Trends Shaping the Region

Page 2: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

© Ipsos 2019 · All rights reserved. Contains Ipsos' Confidential and Proprietary Information.

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© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 3: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

1985 2005 2025

Nearly Doubling in 33 years

Population in Millions

219m

349 m

569 m

46%growth

Source: World Bank Data Bank

2018

390 m

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Page 4: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Source: World Bank Data Bank

Tertiary

education

enrollment has

increased

since the 1980sX3

Secondary

education

enrollment has

increased

since the1990s

X2

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 5: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

With rapid Urbanization and huge Expansions

of major cities in MENA

Source: PWC MENA Megatrends ReportOECD Development Center

Of people live

in urban areas

across the

region

72%

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 6: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Declining Fertility Rates, yet one that is still

growing, only driven by its Aging Inhabitants

Children per

woman in 2018,

down from 6.2

in 1960

2.6Years: Life

expectancy,

up from 50 in

1960

75

Source: World Bank Data Bank© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 7: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

MENA WILL ALSO WITNESS THE

RISING INFLUENCE OF WOMEN,

WHO WILL PLAY A CRUCIAL ROLE

IN SHAPING MENA’S FUTURE

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 8: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Currently only 1 in 5 females in the Region are

part of the workforce

Gender disparity in the workforce will vanish and

MENA will face the social impact of women entering

the workforce

While Women

already

form a majority among university

students in many

countries in the

region

Source: Ipsos “She Speaks” Survey : 10 Things You Need To Know About Women in MENA Survey& PWC MENA Megatrends Report & World Bank.© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 9: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

And even though the majority of women in the region don’t

generate income, they remain the main decision makers

when it comes to purchases

Sources: Ipsos “She Speaks” Survey : 10 Things You Need To Know About Women in MENA Survey & World Bank Data Bank.

Depend on Receiving an

Allowance as a Primary Source

of Income

7 in 10 Of female heads of

household are

the primary decision

makers when it comes to

brand selection

92%

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 10: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

WE CAN’T TALK ABOUT CHANGE

IN MENA WITHOUT TALKING

ABOUT THE REGION’S YOUTH…

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 11: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

% Youth By Region

MENA North America Europe

57% 39% 34%

Latin America

51%

Asia-Pacific

51%

Source: United Nations DESA Population Division 2017

MENA is one of the youngest regions in the world (below 30 years of age)

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 12: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

100,000,000Millennials

Source: United Nations DESA Population Division 2017

Close to a quarter of MENA’s population are

Millennials; setting the future trends

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 13: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

1 in 2Consider Themselves

Global Citizens

“Connected & Informed,

CONSUMERS”

Source: Ipsos #Millennials Survey - 2017

They are becoming more culturally diverse

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 14: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

But at the same time - They are a Struggling

Generation

41%Are overwhelmed

by financial

burdens

3 in10Are Unemployed

Source: Ipsos #Millennials Survey - 2017© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 15: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

And thus, they are skillful deal seekers

Source: Ipsos #Millennials Survey - 2017

64%Always look for

the best offers &

deals available..

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 16: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Which has led to the birth of the

Super Searchers

Source: Ipsos #Millennials Survey - 2017

“Super

Search

Generation”

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 17: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

2 in 5 Like to try

new things

And MENA’s Millennials tend to be experiential,

they’re willing to explore new brands

54%Are moving away

from heritage

brands they

grew up with

63%Are not willing to

give a company

they had a bad

experience with,

another chance

Source: Ipsos #Millennials Survey - 2017

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 18: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

ALL THIS IS HAPPENING AMIDST A

DIGITAL REVOLUTION

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 19: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

52%

2013

+56%

2018

81%

Internet growth has dramatically accelerated in the

last five years

% internet users

Source: Ipsos Tech Tracker Survey – 2013-2018

GCC Levant North Africa

94% 77% 60%

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 20: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Driven by an increase in smartphones penetration levels

Source: Ipsos Tech Tracker Survey- 2007-2018

2018

2007

89%

27%

GCC Levant North Africa98% 86% 70%

Smartphone

penetration

has increased

threefold in the

last decade

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 21: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Social Media is also playing a more pivotal role in

people’s lives…

9 in 10Internet users in MENA

are on social media

Source: Ipsos Tech Tracker Survey- 2018© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 22: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Source: Ipsos #Millennials Survey - 2017

Leading to increased levels of brand

engagement

47%Follow brands

on social

media

Around 50%Make purchases

based on social

media reviews7 in 10Get their Information from

online sources

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 23: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Source: Ipsos Tech Tracker Survey – 2015 & 2017

Transforming the online space from a source of

information to a channel of purchase

30%of MENA’s adults today have done some

form of e-commerce, a threefold increase

since 2015.

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 24: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Source: BMI Research

However, E-commerce in MENA is still in its infancy

AND is expected to grow rapidly

To a

Projected

USD 50

Billion in

2022

From USD

27 Billion in

2018

With estimates reaching USD 200 Billion From the Arab

Federation of E-Commerce

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 25: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Driven mainly by consumers in the GCC

region

40%GCC

(purchasing

power)

19%Levant

16%North

Africa(populous)

Source: Ipsos Tech Tracker Survey- 2018

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 26: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Facilitated by the growth of cash on delivery and

digital payments; taking on a larger share of total

transactions

74%

26%

3%

61%48%

30%

Credit/Debit Cash on delivery Digital Payments2016

2017

Source: Ipsos Tech Tracker Survey- 2016-2017© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 27: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Source: Ipsos Fintech Watch 2018

Consumers are ready to adopt non-traditional

payment providers

62% Via mobile service providers

57% Via mobile tech companies

53% Via digital payment companies

66%likely to conduct

financial

transactions through non-traditional

providers

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 28: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

The Game has Changed

Page 29: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Women – their growing influence in society, much higher future levels

of involvement in the laborforce; the ultimate decision makers for brand

selection.

2

Millennials – the largest segment and the disruptive deal seeking,

Super Searchers.3

Digital First – from shopping to financing, managing the E-commerce

boom and its implications on our business models.4

The game changers…

Population: a more urbanized ageing population, with a smaller

household size, that is more educated and more informed1

© Ipsos 2019. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Page 30: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

The most adaptive creature on earth

…but slow

Page 31: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Jump into the

future…

Page 32: DRIVING IMPACT IN A CHANGING WORLD MENA Decoded · Declining Fertility Rates, yet one that is still growing, only driven by its Aging Inhabitants Children per woman in 2018, down

Thank you

DRIVING IMPACT

IN A CHANGING

WORLD

Mustapha TabbaChief Operating OfficerIpsos in MENA