Driving Higher Performance: Leadership and Development Tools to Positively Impact Your People

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Driving Higher Performance: Leadership and Development Tools

to Positively Impact Your People

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Speaker: Tatiana Sehring Director of Corporate and Strategic Relationships American Public University



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Ta$ana Sehring Director of Corporate and Strategic Rela$onships American Public University



Leadership and Development Tools to Positively Impact Your

People and Bottom Line

AMERICAN PUBLIC UNIVERSITY | WWW.GREATLEADERSINSPIRE.COM.

By Tatiana Sehring June 2015

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v  Introduction v  Learning Outcomes

v Main Concepts for Driving Performance

v  Supporting Data and Top Considerations

v  Intrinsic Motivators v  Successful Applications and ROI v  How APU Can Help

v  Questions & Wrap Up

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Tatiana Sehring, Director, Corporate & Strategic Relationships at American Public University Proud Editor to GreatLeadersInspire.com

Over 10 years of experience in corporate and strategic partnerships for leadership, talent, and professional development across a variety of industries. Her passion is to inspire leadership development, lifelong learning, and meaningful individual and organiza6on career transforma6on, so they can both develop to their highest poten6al and performance. Ta6ana has been featured as a thought-‐leader in these subjects and her work has been showcased in Human Capital Media, Enterprise Learning, Chief Learning Officer, HR.com, Training, among others. She is also currently serving as a Board Member for the Northern Virginia Conscious Capitalism Chapter.

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•  Top talent and development considera6ons for organiza6ons seeking to improve organiza6onal performance today

•  Effec6ve organiza6onal development that integrates technical,

essen6al business skills/ EQ, and current frameworks that mo6vate people to perform beVer

•  Learn examples of organiza6ons and the tools they have successfully incorporated into their cultures and ways to integrate these prac6ces across various stages of the professional lifecycle.

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87% of worldwide employees are ac6vely disengaged or not engaged

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Great Leadership Vision Culture

Provide the Right Tools for Development, Leadership, &

Engagement

Empower Believe Care Inspire Mo6vate

Higher Individual Mo6va6on and Performance

Impacts Organiza6onal BoVom Line

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Learning and Professional Development have a significant impact on employee performance and organiza6onal growth:

Source: Human Capital Advisory Group and sponsored by Saba Soaware, Inc.

•  81% Employee Produc6vity •  77% Employee Engagement •  77% Leadership Development •  65% Employee Reten6on

•  59% Risk Mi6ga6on •  48% Organiza6onal Agility •  48% Revenue Genera6on •  30% Marke6ng Share

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Inves6ng in Your Workforce Posi6vely Impacts Your BoVom line:

Sources: * Gartner: Reach Peak Performance Through Employment, **Gallup Poll 2012, ***Berson & Associates Predic6ons for 2012

•  52% Improvements in Opera6ng Income * •  3.9% Higher Earnings per Share ** •  17 % More Likely to Have Greater Market Share ***

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Strong Link Between Leadership Skills, EQ and BoVom Line •  Companies with high scores for their investments in human

capital delivered stock market returns that were 5x higher

•  Organiza6ons are 13x more likely to outperform their compe66on

•  31% gap in leadership development effec6veness between organiza6ons where Emo6onal Intelligence is valued

Sources; Report by CCL “Driving Performance: Why Leadership Development MaVers in Difficult Times. Great Leadership; Emo6onal Intelligence: The Keys to Driving ROI and Organiza6onal Performance by Human Capital Ins6tute and MHS (2013)

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Gaps in Leadership Development, Cri6cal and Soa Skills • Focus on developing technical competencies. IQ /technical skills predict only 20-‐25% of job success.* • Gaps in leadership development as well as soa skills. Higher Performance Employees score highest in 4 of 6 EQ Skills (Achievement Drive, Influence, IniKaKve, Self-‐Confidence) only 2 of 6 IQ Skills (Conceptual Thinking/ AnalyKcal Ability) -‐ 66% • Therefore, investment in technical competencies as well as leadership and soa skills impacts your success -‐ 90% predic6on)

• Roughly 10% remains … Sources: * Daniel Goleman, Emo6onal Intelligence

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• People do their best work when they have a deeper sense of purpose. Daniel Goleman, Ph.D. • Aligning passion, purpose, and value with culture and strategy drives higher performance.

• Compassion in the organiza6on significantly differen6ates the top quar6le of managers from the boVom quar6le

Gallup’s State of the Global Workplace: Employee Engagement for Business Leaders Worldwide Report (2013) Source: hVp://www.gallup.com/strategicconsul6ng/164735/state-‐global-‐workplace.aspx hVps://www.cu.edu/ar6cles/upload/ExecWorkingEI.pdf and also referenced in the Search Inside Yourself Program. Kouzes and Barry, “Encouraging the Heart; A Leader’s Guide to Recognizing and Rewarding Others

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Conscious Capitalism Alignment of Higher Purpose, Conscious Culture, Conscious Leadership and Stakeholder Orienta6on Mindfulness Leadership • “Medita6on to Boost Morale, Performance and Crea6vity in Business” • “Mindfulness: The Trend that May Shape your Life (and the World) in 2014”

Authen6c Leadership • “What is Authen6c Leadership” • Holacracy – Everyone Becomes Leaders hAp://www.huffingtonpost.com/norman-‐e-‐rosenthal/medita$on-‐to-‐boost-‐morale-‐performance-‐and-‐crea$vity-‐in-‐business_b_4617666.html

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Search Inside Yourself integrates EI with mindfulness prac6ce, science based and leadership applica6ons. •  Mindfulness is associated with beVer task

performance and fewer cogni6ve failures •  Help build compassion, crea6ng an inspired

workplace. •  hVp://www.siyli.org/ Leadership development had a significant impact on the boVom line: •  $8.8 billion in Cumula6ve Cost Savings •  The Elimina6on of Debt •  Record Produc6vity and Customer-‐Sa6sfac6on

Ra6ngs

Zappos CEO Tony Hsieh and author of “Delivering Happiness: A Path to Profits, Passion and Purpose” Combining principles of happiness “Pleasure, Passion, Purpose” which lead to profits

L'Oreal has successfully started to factor EI in their hiring process for salespeople: •  Those who were recruited for their high EQ

outsold their peers for a net increase of over $2 million dollars.

•  The high-‐EQ employees had 63% less turnover

Successful Corporate Applications

Higher EQ – Higher Outcomes

US Air Force Study Using Emotional Intelligence Indicators to Predict Successful vs. Unsuccessful Recruits

Return on Investment 92% increase in retention rate $2.7 Million in training costs saved in first year after Source: Graph adapted from MHS Report, Emo$onal Intelligence & Return on Investment , Gourville, 2000; Handley, 1997.

Higher EI translates into beVer performance

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•  Apply EI at the interview stage

•  Invest in Your People

•  Training Focus should incorporate combina6on technical, EQ soa skills, leadership development as a cri6cal part of individual’s contribu6on to organiza6onal success

•  Dedicate resources to talent development to explore and

apply emerging tools such as Conscious Capitalism, Mindfulness, Authen6c Leadership Development

•  Understand what mo6vates your people, aligning with culture, strategy and development

•  Encourage leadership and exchange of ideas across all levels of your organiza6on.

Source: Graph adapted from MHS Report, Emo6onal Intelligence & Return on Investment , Gourville, 2000; Handley, 1997.

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• Leadership Development and Employee engagement are cri6cal for streamlining performance • Align leadership strengths, skills & interests with organiza6onal strategies with clear objec6ves and outcomes.

• Adopt flexible progression career paths. • Tap into knowledge from all levels.

• Empower every employee.

• Tie in with strategic HR planning and training for individual and organiza6onal success. • Iden6fy leadership talent and high-‐poten6al’s visibility.

• Reinforce corporate culture of leadership development.

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Invest on Employee Development (Technical, Leadership, EQ Skills)

Explore the Applica6on of Emerging Prac6ces Inspire, Empower, and Intrinsically Mo6vate People Lead with Confidence, Compassion and A Posi6ve Autude

Higher Revenue, Employee Performance, and Individual Happiness

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•  We offer 190+ online degree and cer6ficates programs that cover your Technical and Leadership

•  Applica6on of Emerging Prac6ces Through our

Curriculum

•  We have created the Inspire Thought Leadership Series to Help you Empower, and Intrinsically Mo6vate People

•  We are commiVed to providing quality educa6on and tools as well as maximize your tui6on expenses.

•  Ask us how…

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Books: • Conscious Capitalism by John Mackey and Raj Sisodia • Search Inside Yourself by Search Inside Yourself: The Unexpected Path to Achieving Success, Happiness (and World Peace) by Chade-‐Meng Tan • Firms of Endearment: How World-‐Class Companies Profit from Passion and Purpose, 2nd Edi6on, by Rajendra S. Sisodia • Delivering Happiness: A Path to Profits, Passion, and Purpose by Toni Hsieh • Blogs: • Inspire: Thought Leadership Series to Inspire Individual and Workplace Transforma6on hVp://greatleadersinspire.com/

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•  Recognize that everything is connected

•  From Culture, to Strategy, Development, and Engagement

•  Understand and Act on what mo6vates your employees

•  Invest in Your People, Care and Empower Them

•  Integra6on of EI into Vision, Culture, and Strategy

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Transcript of Driving Higher Performance: Leadership and Development Tools to Positively Impact Your People