Driving DITA off the Map
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Driving DITA off the Map
Jang F.M. Graat
Who’s talking ?• Jang F.M. Graat
• Amsterdam
• Part-time tech comms specialist (25+ years)
• Full-time philosopher
• Box ? What box ?
• Addicted to challenge
Driving DITA off the Map
Toward (Much) More Intelligent Information Disclosure
What’s the problem ?
Minimalism
Only what the user needs
One Size Fits All ?
Who is the user ?
What do they know ?
Progressive disclosure
Workflow diagram
Trouble-shooting
Organizing topics
Where to look ?
Outdated paradigm
Slightly better paradigm
Modern (lazy) paradigm
What is installed ?
A B C D E F G H
GUI a X X X X
GUI b X X X
GUI c X X
library 1 X X X
library 2 X X X X X X
library 3 X X X X
.NET X X X X
SQL X X X
PHP X X X X
Can users figure it out ?
User-side configuration
Intelligent disclosure
information elements (multiple versions)
maps, indexes, cross-refs, search results
product a product b product c
c X
X
X
Dynamic toc, index, etc.
information elements (multiple versions)
a b
Dynamic topic linking
information elements (multiple versions)
a b c
Only what users need
Questions ?
jang @ jang . nl