Driving an Accountable, Collaborative Culture

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    21-Jun-2015
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One-hour webinar introducing four principles and their related practices to build greater accountability and collaboration; ten questions asked by accountable collaborators every day.

Transcript of Driving an Accountable, Collaborative Culture

  • 1. Driving an Accountableand Collaborative CultureOctober 2014 2014 NetSpeed Learning Solutions. All rights reserved. 1

2. Webinar Objectives Implement 10 questions asked everyday by accountable collaborators Capitalize on the four principles thatsupport joint effort toward commongoals Adopt eight communication practicesthat drive a high-performance culture Build peer power in yourorganization 2014 NetSpeed Learning Solutions. All rights reserved. 2 3. About Cynthia Clay 25+ years of experience Author of Peer Power (JohnWiley) An expert in collaborative,engaging virtual learning Committed to helpingorganizations build accountablecollaborators 2014 NetSpeed Learning Solutions. All rights reserved. 3 4. Tweet#peerpower 2014 NetSpeed Learning Solutions. All rights reserved. 4 5. Purpose PollWhat got you here today? 2014 NetSpeed Learning Solutions. All rights reserved. 5 6. Our Story 2014 NetSpeed Learning Solutions. All rights reserved. 6 7. Negative SignsWhat signs tell you that there might be a lack ofaccountability in your organization? 2014 NetSpeed Learning Solutions. All rights reserved. 7 8. Business ImpactWhat business impacts do organizationsexperience when accountability is low? 2014 NetSpeed Learning Solutions. All rights reserved. 8 9. Business Impact Poll #1 Missed opportunities or targets Reduced productivity Lost customers Inability to retain key employees Increased conflict Little risk-taking or innovation Low employee morale Average or poor performance 2014 NetSpeed Learning Solutions. All rights reserved. 9 10. Positive SignsWhat signs tell you that teams are collaboratingwell in your organization? 2014 NetSpeed Learning Solutions. All rights reserved. 10 11. Business ImpactWhat business impacts do organizationsexperience when collaboration is high? 2014 NetSpeed Learning Solutions. All rights reserved. 11 12. Business Impact Poll #2 Creative solutions Increased productivity Retained customers High employee engagement Less unproductive conflict Willingness to take risks High employee morale Increased revenue 2014 NetSpeed Learning Solutions. All rights reserved. 12 13. Get Set 2014 NetSpeed Learning Solutions. All rights reserved. 13 14. Mindset PollHow confident are you that your teamhas the right Mindset (they know WHATto do, the goals and targets they mustmeet)? 2014 NetSpeed Learning Solutions. All rights reserved. 14 15. Skill Set PollHow confident are you that your teamhas the right Skill Set (they know HOWto communicate, collaborate, andresolve conflicts)? 2014 NetSpeed Learning Solutions. All rights reserved. 15 16. Will Set PollHow confident are you that your teamhas the right Will Set (they know WHYtheir targets matter and WHY theirperformance makes a difference)? 2014 NetSpeed Learning Solutions. All rights reserved. 16 17. Accountable CollaborationThink of a time when you worked on a high-performanceteam. The team produced greatresults and worked together collaboratively.What factors created accountablecollaboration on that team? 2014 NetSpeed Learning Solutions. All rights reserved. 17 18. Ten Questions1. What shared goals does our team have?2. What pieces of the work puzzledo I own?3. How do I make sure that mypuzzle pieces fit seamlesslywith the pieces that others own? 2014 NetSpeed Learning Solutions. All rights reserved. 18 19. Ten Questions4. How do I demonstrate respect for eachperson on this team?5. What can I do each day tostrengthen my relationshipswith my co-workers? 2014 NetSpeed Learning Solutions. All rights reserved. 19 20. Ten Questions (Poll 1)Which of these first five questions isthe most important question youshould be asking TODAY? 2014 NetSpeed Learning Solutions. All rights reserved. 20 21. Ten Questions6. How do I support open, transparentcommunication on my team?7. How can I improve existing processes to getbetter results?8. How will I contribute positivelyand constructively, withoutblaming others, when problemsarise? 2014 NetSpeed Learning Solutions. All rights reserved. 21 22. Ten Questions9. What else (what more) can I do tocontribute to the teams results?10.How can I work jointly with co-workersto address obstacles to the teamssuccess? 2014 NetSpeed Learning Solutions. All rights reserved. 22 23. Ten Questions (Poll 2)Which of these second five questions is the mostimportant question you should be asking TODAY? 2014 NetSpeed Learning Solutions. All rights reserved. 23 24. Four Principles 2014 NetSpeed Learning Solutions. All rights reserved. 2424 25. Four Principles 2014 NetSpeed Learning Solutions. All rights reserved. 25 26. Be Real Share your views and goals. Acknowledge reality.How did Carmen apply thesepractices? 2014 NetSpeed Learning Solutions. All rights reserved. 26 27. Four Principles 2014 NetSpeed Learning Solutions. All rights reserved. 27 28. Take Responsibility Be responsible for yourexperience. Communicate with others.How did Stan apply thesepractices? 2014 NetSpeed Learning Solutions. All rights reserved. 28 29. Four Principles 2014 NetSpeed Learning Solutions. All rights reserved. 29 30. Extend Respect Listen, listen, listen. Allow others to solve their ownproblems.How did Helen apply thesepractices? 2014 NetSpeed Learning Solutions. All rights reserved. 30 31. Four Principles 2014 NetSpeed Learning Solutions. All rights reserved. 31 32. Build Relationships Get input. Seek solutions that benefit all.How did Bill apply these practices? 2014 NetSpeed Learning Solutions. All rights reserved. 32 33. Five Strategies 2014 NetSpeed Learning Solutions. All rights reserved. 33 34. Nine Challenging CoworkersCommon Behavior 2014 NetSpeed Learning Solutions. All rights reserved. 34 35. Virtual and Classroom 2014 NetSpeed Learning Solutions. All rights reserved. 35 36. Peer PowerPublished by Wiley 2014 NetSpeed Learning Solutions. All rights reserved. 36 37. Classroom and Virtual Six modules for maximum flexibility Based on adult learning principles Interactive and collaborative Practical skill-building Easily customizable 2014 NetSpeed Learning Solutions. All rights reserved. 37 38. Online Tools About You Assessment About Them Assessment Podcasts and Knols at NetSpeed Fast Tracks Post-class Reinforcement at the NetSpeedCoach Learning Center 2014 NetSpeed Learning Solutions. All rights reserved. 38 39. The Learning Center 2014 NetSpeed Learning Solutions. All rights reserved. 39 40. NetSpeed Fast Tracks 2014 NetSpeed Learning Solutions. All rights reserved. 40 41. Train-the-Trainer Model Certify internal trainers Face-to-face and virtual options License the complete program 2014 NetSpeed Learning Solutions. All rights reserved. 41 42. Delivery Model Bring in our certified trainers Face-to-face and virtual options License the complete program 2014 NetSpeed Learning Solutions. All rights reserved. 42 43. Benefits Build accountable collaborators at all levels Reduce unproductive conflict Meet the needs of virtual learners and leaders Offer ready-to-launch blended programs Report business impact Receive flexible, responsive service 2014 NetSpeed Learning Solutions. All rights reserved. 43 44. Year End Promotion Take advantage of our year end promotionaldiscount 15% off all programs and services By December 19, 2014 2014 NetSpeed Learning Solutions. All rights reserved. 44 45. Take Our Survey One person receives a copy of Peer Power Download our new ebook: Peer Problems Win three seats at the November Peer PowerWebinar Workshop series (two webinars) 2014 NetSpeed Learning Solutions. All rights reserved. 45 46. Q & A 2014 NetSpeed Learning Solutions. All rights reserved. 46 47. 47Thank You!