Dressed for Success

PARM

September 2010

Agenda

• Why Do We Care?• Patient Perceptions of Dress• Old Dress, New Millennium• Business Casual Standards: The

Runway• Tips and Tools

Why Do We Care?

• Healthcare tradition and code• Symbols and rituals• Values and beliefs of an organization• Safety and infection control• A culture of expectations

Patient Perceptions

• MD

• White coat

• Stethoscope

• Name Tag

• RN

• “Nurse” Uniform

• Name Tag

• Cleanliness

Perceptions in Radiology

Draw a Radiologist

Draw a Radiology Technologist

Basics

• Dress code requirements are in the job description and performance evaluation

• Professional image (including specific standards) is discussed during the interview

• Image evaluation is completed at the time of application

• Employees participate in the design and implementation of the code and changes to it

• Consequences for violations are fair, consistently applied, and corrected immediately

The Quest for Professional Imagein the New Millennium

• You are what you wear …• Baggy and tight

• Piercings and tattoos

• Skin

• Fashion before function

• Electronics

Business Casual Standards

• A chance encounter with the CEO• Cocktails, picnics, and parties• Traditional vs. trendy• A compliment to the host• Skin, hands, nails• Clean, new, pressed

Business Casual Standards

• Men

• White, blue, or conservative striped long or short sleeved shirt with collar, tucked in

• Khaki or dark pants, with leather belt

• Dark leather shoes, with dark socks, no visible skin when seated

• Well groomed facial hair• Conservative watch,

wedding ring (no earrings)

• Women

• Solid color blouses, shirts, sweaters or twin sets, never sleeveless

• Solid color pants or skirts to the knee, slits in the back only no slip showing

• Dark dress shoes, toes and heels covered, with socks or hose

• Conservative watch, wedding ring, simple jewelry

Tips and Tools

• The Dress Code Policy• The Code of Conduct• The Candidate Interview• The Performance Evaluation• The Challenge of Accountability• Fashion Police• Self Evaluation• Code D• Socks and Hose

Many Thanks!