DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII...

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DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS Confederation of Indian Industry

Transcript of DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII...

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DRAFT NATIONAL HEALTH POLICY 2015CII SUBMISSIONS

Confederation of Indian Industry

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TABLE OF CONTENTS

I. BACKGROUND 2

Key features of the Policy 2

II. COMMENTS ON THE DRAFT POLICY 4

1. Document Design 4

2. Preventive /Promotive Health and Health Advocacy 5

3. Organization of Public Healthcare Delivery through Strategic Partnerships 7

4. Human Resource - Leveraging available resources 9

5. Healthcare Infrastructure 10

6. Health Financing/Affordability 10

7. Medical Research 11

8. Quality/functionality of the healthcare system 12

9. Medical Technology 12

10. Pharmaceutical Sector 15

11. Regulatory Framework 15

III. CONCLUSION 16

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I. BACKGROUND

The Confederation of Indian Industry (CII) recognizes the rapid health transitions that India is currently experiencing – India still needs to address the unfinished agenda of infectious diseases, nutritional deficiencies, unsafe pregnancies as well as the escalating epidemic of Non Communicable Diseases (NCDs). Today healthcare delivery in India is confronted by the triple challenges of Access, Affordability and Quality of Care. This composite threat to the nation’s health and development aspirations can be addressed by a concerted public health response that ensures efficient delivery of cost effective interventions towards 3 key areas of:

• Health Promotion

• Disease Prevention

• Availability, Access and Affordability of Diagnostic and therapeutic healthcare.

CII welcomes the Government’s goals as stated in the draft Health Policy 2015. We acknowledge the intention and vision to catalyse ‘the attainment of the highest possible level of good health and well-being, through a preventive and promotive health care orientation in all developmental policies, and universal access to good quality health care services without anyone having to face financial hardship as a consequence.’

Key features of the Policy

• The Draft policy is very comprehensive and duly acknowledges that health priorities are transitioning - maternal and child mortality, communicable diseases and non communicable diseases (NCDS) are gaining criticality. There remains high degree of health inequity with regard to access and affordability of healthcare services. Concerns of Quality of Care need to be addressed on priority, there needs to be better monitoring and integration of National Rural Health Mission (NRHM) and other disease control programmes to include a much wider range of healthcare services.

• This document emphasizes the definite existence of political will to ensure universal access to affordable healthcare services in an assured mode.

• It also recognizes that there has been an emergence of a robust healthcare industry over the years through Government support and provision of fiscal incentives.

• The “Key Policy Principles” as enumerated in the Draft are in the right direction. CII is happy that these principles have recognized the need for “inclusive partnerships”, especially that the “task of providing healthcare for all cannot be undertaken by the Government, acting alone. It will also require the widest level of partnerships with academic institutions, not-for-profit agencies, commercial private sector and the healthcare industry to achieve these goals.”

• The Draft Policy enumerates an 11 point “Policy Directions” focusing on a greater and evolved role of public health fascilities including ‘pre-paid’ health insurance for everyone, strengthening of primary care (preventive, curative) as the ‘cost effective

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way’ of managing overall cost of care along with a renewed focus on expanding secondary care to the masses – taking it to the district level.

• CII has also been advocating for leveraging private sector resources to fill gaps in underutilized infrastructure and underserved areas. CII welcomes the direction set in the Draft Policy for “Strategic sourcing” of primary, secondary, tertiary, non-clinical services from private players – on a need basis. [Refer section 3.3.1.1 in the document].

• High emphasis on developing human resources (vis-à-vis infrastructure) – leveraging ASHA workers as frontline Health workers especially for preventive healthcare thus reducing the burden on secondary and tertiary care.

• New methods of funding – pooling of various social insurance schemes into a common scheme – a suggestion that CII has been advocating for long.

• Recognition of the need to bring an appropriate regulatory and governance framework.

• Strengthening supporting sectors like Medical Technologies, ICT for Health among others.

• Outlining the importance of Health research.

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II. COMMENTS ON THE DRAFT POLICY

The Draft Health Policy is a comprehensive document of intent by the Government on the directions to be taken for ensuring quality healthcare to the masses. However, there are a few comments on the design, layout and contents - both in terms of emphasis and inclusion of critical areas in the document.

1. Document Design

1.1. Although there is a situational analysis from pages 4 to 13 (Section 2), a lot of the subsequent content also has significant references to the background and current status including a general explanation in a verbose narrative. Therefore the document is unable to offer a clear and succinct understanding and extraction of the future vision of health for India.

1.2. An alternative design maybe:

1.2.1. A longer preamble that addresses the Situational Analysis aspect. The Preamble needs to bring out more clearly that the Health Policy is the policy of Health India. In this policy there will be no divisions. The Policy may like to clearly articulate that the Government health services and the private hospital and corporate hospitals will work together and boundaries will be removed. Allopathic, Ayurvedic, Unani, Homeopathy, Siddha and Naturopathy together with Yoga and Meditation will all be a part of a new personalized integrated health policy. Similarly, there will be continuity between primary health centre, the community health sector and the tertiary health centre. Within the overall health policy will be components of pharmaceutical policy, Ayush policy and HIV policy. There cannot be separate policies for each of these.

1.2.2 A distinct “Vision” section where Access to Healthcare for all may be the overriding Vision

1.2.3 A distinct section outlining the “policy” and ‘approach’

1.2.4. A distinct section on ‘implementation strategies, funding and governance especially focusing on :

• Physical reach/location – concentration in urban areas, large underserved areas in Tier II/Tier III cities and rural areas, last mile connect bottlenecks

• Enhancing availability/capacity of the system - infrastructure, Medical talent and human resources/ healthcare workers, doctors, specialists, diagnostic facilities and medicines.

• Quality/functionality of the healthcare system

• HealthFinancingandAffordability

• Governanceandmanagement of existing resources

1.3 In effect the document can be in 4 parts and the same essential components that have been used, may be used for connecting the key concepts.

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2. Preventive /Promotive Health and Health Advocacy

2.1 Disease Surveillance and Screenings Programmes

The Policy may specifically articulate the intent for instituting disease surveillance and screening programs beyond HIV and TB to cover other communicable diseases such as hepatitis and NCDs like diabetes and cancers (cervix, oral, breast etc)

2.2 CII suggests the following inclusions maybe made concerning problems of growing risk burden for NCDs:

2.2.1 Expanding the involvement of Community based groups like PRIs ( Panchayati Raj Institutions), NGOs, CBOs and Community forums like Ramayan Mandalis, Saas Bahu Sammelans to provide health education on prevention, screening and importantly Early Diagnosis.

2.2.2 F Focused targeting of adolescents and other vulnerable groups and expanding health education to school curriculums

2.2.3 Opportunistic screenings to be integrated into existing disease control programmes and cross referrals from RNTCP and NPCB can help identify cases early.

2.3 Evidence based decisions to improve Public Health indices.

Though the policy states that the country is in line to achieve the MDG goals on infant and maternal mortality, India faces one of the highest burden of Infant Mortality (IMR) and Maternal Mortality Rates (MMR). In this context it will be important to generate the relevant data points on key causes of IMR and MMR, assess the unmet needs both from a technology and service delivery perspective and plan interventions accordingly. The policy may consider including the following:

2.3.1 Building capacity for management of key issues like sepsis (IMR), PPH and obstructed labour at various levels of healthcare.

2.3.2 Create a National Lab Strategic plan to augment the existing levels of infrastructure, quality assurance and skills set in laboratories.

2.3.3 A ddress diagnostic standards both in terms of technologies (including POC) and the types of tests that should be mandated in labs at various levels of healthcare

2.3.4 Establish CDC like structure to monitor epidemiology data, impact of access to medications on health indices.

2.3.5 Upgrade remits of ICMR to focus on development of longitudinal medical database.

2.4 Encouraging High Quality Diagnostics for Prevention

2.4.1 Given the increasing prevalence of and mortality from NCDs, the Policy needs to encourage efforts to prevent, diagnose, and treat NCDs efforts that, according

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to the Draft National Health Policy, are still “nascent or initial.” Though the Draft National Health Policy proposes to support screening and prevention, it is essential to specifically mention in the Draft National Policy the need to institute infrastructure to support diagnosis and treatment through specific programs with target outcome timelines with respect to these efforts.

2.4.2 The Policy may look at development of institutional mechanisms e.g. a high powered Diagnostics Committee manned by senior officials from DBT, DST, CSIR, representatives from industry which can be tasked with leveraging media /govt IEC machinery to create public awareness about key healthcare issues and mobilize the population for disease screening / diagnosis and subsequent treatment.

2.4.3 The Draft may include a policy directive for developing standard treatment guidelines (STG) and for diagnostics for diagnosis and treatment of diseases.

2.4.4 Reaching the Workforce Population - The Policy may consider directives for instituting fiscal and other incentives for encouraging wide ranging workplace interventions in preventive and promotive health.

2.5 Urban Healthcare

2.5.1 The Policy may look at developing mechanisms for establishing a ‘Complimentary Research Network’ of private healthcare companies to focus on disease awareness of NCDs and Vaccine preventable diseases.

2.5.2 A separate cadre maybe engaged for screening of NCDs in urban areas – Municipal Corporations in states function as a separate system. The policy may look to include the need for collaborating with urban local bodies to synergize health interventions implemented by NCPCDS, Ministry of Health and Family Welfare and Urban Development. [Enclosed is the National Whitepaper developed by CII on the actionable recommendations to further strengthen the care and management of Diabetes as well as other NCDs – Annexure IV]

2.6 Introduce Country-wide Cancer Registry

According to government figures, India registers approximately 2.8 million cancer cases every year. The number of deaths per year is 500,000. However, the real cancer burden and mortality rate in India is unknown. In order to properly assess and address the growing incidence of cancer, a country-wide Cancer Registry needs to be implemented.

2.7 Establishing National Radiotherapy Centres

The Policy may specifically include an intention to institute a country-wide initiative for the development of Radiotherapy services. Direct Government intervention to establish National Radiotherapy Centers would dramatically increase access to care for millions of Indian cancer patients who cannot afford treatment in the private sector. The Policy may consider directives for engaging with the Private Sector to develop public-private partnerships for enabling such expansion.

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3. Organization of Public Healthcare Delivery through Strategic Partner-ships

3.1 The intention articulated in the draft Policy for significantly enhancing the capacity of the public healthcare delivery systems through 11 focus areas is very welcome. However, it may be emphasised that build up of such a system, in terms of infrastructure, human resources, diagnostic facilities et cetera will naturally have a long gestation lag.

3.2 World over no Government has been able to provide 100 % healthcare delivery totally through government financing and public delivery systems and through its own resources, including in a country like USA which spends 17% of its budget on public health and healthcare delivery.

3.3 The draft Policy may like to emphasize the pressing need for a “multidimensional” approach to provide healthcare delivery to 1.2 billion people with varied disease patterns and medical needs. The basic issue in India’s health system is that although the network of delivery settings is in its place, it is working in isolation, leading to increased medical costs and an imbalance in the patient inflow catered to by these healthcare facilities. Availability of skilled medical, nursing, paramedical and allied workforce is another roadblock which is adding to the challenges of a broken healthcare delivery chain in India. There is a need to streamline the value chain of the delivery system in order to provide a comprehensive delivery and here we would like to make some proposals :

3.3.1 There is enormous potential for significantly enhancing the capacity of the healthcare delivery system by leveraging the human resources, capacity and care protocols available with the private sector health system which, the policy has acknowledged, has developed significantly over the years. Such partnerships can take various forms :

3.3. 1.1 While Primary Care is best delivered by the Government, given its vast network at the grassroots level, these can however be strengthened and made more efficient through private sector support of telemedicine and teleradiology in a “hub and spoke” model.

3.3.1.2 On Secondary and Tertiary care the Policy has acknowledged that there is a need for a significantly expanded and de-centralised healthcare delivery. While the Government can build up its own capacity, it will be challenged by the availability of Doctors, Specialists, Nurses and Paramedicals etc. On the other hand, the healthcare industry – both public and private have over, the last 20 years, the significant capacity and experience. While government hospitals remain overcrowded and short of specialists, the private sector has some excess capacity within itself which can be leveraged to bring the shortfall is provided predetermined, realistic, cost plus based models can be developed in consultation. The private sector has created over 70% of the new beds in the last decade, and have delivered almost 70% of the health services in India and can complement the Healthcare delivery efforts of the public system. CII believes that a pooling of “expertise” “technology”, “clinical” and “administrative protocols” can make a very large number of additional

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beds functional and many new jobs. This can also help in percolating down the benefits of the country’s progress in bringing the latest procedures and technology to its citizens to the smaller cities and rural India which have not happened so far.

3.3.1.3 There is an urgent need to augment the supply of doctors, specialists, nurses and paramedical, especially in there too and the cities smaller and rural areas. The country at present has an average of only one medical college for 1438.4 lakh population with a skewed distribution of medical colleges across states. The government’s intention to build 15 more AIIMS in addition to the current number of 6 will take time before the benefits percolate down to the ground level. The private sector can help in better utilization of the existing workforce in the following manner:

• Upgrading the quality of the medical colleges by leveraging the high-end service expertise of the private sector.

• Work with the Nurses Council in aligning nursing qualifications with the medical specialty to support and help strengthen their career trajectory.

• Create training and accreditation opportunities for the 3 lakh strong group of medical practitioners for the Healthcare Sector Skills Council (HSSC).

• Similarly, the Healthcare Sector Skills Council can enhance the training and skill development models for ASHA workers. Private hospital providers which are members of the HSSC can partner in developing evidence-based practical modules for ASHA workers.

• Integrate and mainstreaming AYUSH Doctoers practitioners in the Medical workforce. [The draft policy may refer to Section 4.2 of this document]

A presentation made to the Hon, Prime Minister and Hon. Health Minister on these aspects is enclosed as Annexure I.

3.3.2 CII is happy to see the reflection of this addition in the draft Healthcare policy in terms of the stated intention of quitting delivery gaps through “strategic purchasing”. However, the contours of this policy direction are not very clear and a special section may be introduced in the Policy for specifying it in very clear terms.

3.3.3 Similarly, the policy should have a strong emphasis on the approach to an role of PPPs in healthcare delivery and a detailed section articulating the government stand on this may be included in the document. The draft Policy may consider the creation of a central Nodal Agency for PPPs for facilitating and dissolving issues arising out of the PPPs and developing robust and standardised PPP models which have not yet developed in the country. Such an agency also can look at creation of pilot sites where government and private providers actively collaborate to develop frameworks of quality assurance, payments and reasonable profitability.

3.3.3.1 There are conflicting positions on the role of the private sector in Healthcare delivery in India e.g. on the one hand the Policy acknowledges the emergence of a robust healthcare sector and envisages the private sector within it to be

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possible delivery partners. However in several sections especially reference 4.3.11 is not very complementary about the private sector although this sector takes care of 70 % of the healthcare necessities of the country.

3.3.3.2 CII has been advocating for the Government to take a decisive approach for more of a “payer” rather than a “provider” role through an enhanced role of Health Insurance (CII’s detailed recommendation enclosed as Annexure II). CII is happy to see the acceptance of this suggestion in the envisaged reorientation of the role of Public Hospitals (Section 4.3)

4. Human Resource - Leveraging available resources

4.1 The Total number of allopathic doctors and nurses in the country lags the WHO benchmark of 2.5 doctors per 1000 population, at 2.2 per 1,000 people. In addition to the shortage of medical human resource, the problem of underutilization also exists.

4.2 Since it is clear that the healthcare deliverables within NHAM cannot be achieved with the existing human resource challenges (eg doctors unwilling to visit remote or not so remote rural areas), CII is happy that the Health Policy has taken it’s suggestion made earlier for utilizing and integrating the existing workforce to address shortfalls especially by creating new cadres of B.Sc in Public Health, Nurse Practitioners, developing ASHA workers as frontline Health workers and mainstreaming AYUSH Doctors etc.

4.3 The focus on upscaling Nurses into Nurse practitioners and ASHA workers are very much in the right direction. The Policy must articulate the approaches for implementing this aspect.

4.3.1 In this connection the creation of State and All India cadres of Public Health specialists may also be included in the policy.

4.3.2 The Policy should clearly articulate that legal and academic frameworks will be established so that above categories are empowered to carry out their functions upto a certain level of autonomy, especially in relation to prescription of Drugs.

4.3.3 The Healthcare Sector Skills Council (HSSC) is piloted by CII, NSDC and leading Healthcare Services Providers and plays a critical role in developing skilled human resources in healthcare which maybe given due credence in the Policy. The policy may reconsider the creation of an independent board for allied health and use HSSC suitably. [Enclosed is Annexure III for detailed reference]

4.4 Postgraduate Medical Education - The Health Policy of the country should state clearly that it is not necessary, nor feasible to continue to have two types of postgraduate degrees in the country – MD from the University and DNB from the National Board.

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4.4.1 The Policy may like to consider boosting fellowships and exit exams like MRCD and FRCS which certify and recognize work done in a specific field.

5. Healthcare Infrastructure

5.1 Draft Health Policy acknowledges that we should have atleast 1000 beds per million population (1 per 1000) and they should be distributed such that within what is known as the golden hour- a secondary care facility can be accessed. This will require a huge infrastructure build . Despite adding 2 million new beds, India would still fall short by another million beds to meet the need. Health Policy should provide mechanisms to access capital required for Healthcare infrastructure growth and address the issue of low Return on Capital Employed (RoCE) for hospitals in India. Despite Healthcare being accorded infrastructure status , the benefits of this are yet to accrue to the Healthcare provider.

6. Health Financing/Affordability

6.1 National Health Assurance Mission (NHAM)

The draft Policy should clearly articulate the contours of the National Health Assurance Mission whereby all persons below the poverty line will receive a quantum of healthcare, 50 essential drugs of good quality free, 30 diagnostic tests free, 30 Ayurvedic drugs free at the primary healthcare level. At the secondary and tertiary level, Health Assurance will be enabled through Health Insurance. Those below the Poverty Line will continue to receive free services at the Secondary level and at the Tertiary level. While all these are mentioned in different sections of the Policy, this aspect should have a dedicated section. The draft policy should also include the institution of a National Health Assurance Agency. This agency can also develop deeper institutional capacity and understanding of health financing options within the government so models & mechanisms most compatible with other policy directions can be evolved.

6.2 Financing of Health Systems

6.2.1 The policy states healthcare for all on the basis of a tax based financing mechanism. Instead of levying additional cess on income tax to finance universal healthcare, perhaps the Government should explore mechanisms of leveraging other parts of it’s existing taxation pool and expanding the ambit of its tax coverage as currently a mere 2.89% of the population is filing income tax returns.

6.2.2 The Policy may aim at expanding and institutionalizing the ambit of social health insurance to ensure that the population accessing public healthcare facilities is able to avail services free of cost beyond those being provided by the national health programs associated with communicable diseases. These programs after all address less than 6% of morbidities and 25% of communicable disease burden in India.

6.2.3 The CII Sub-Committee on “Accessibility; Health Insurance” has prepared a White Paper on “Moving Towards Universal Health Coverage in India”. This is a multi stakeholder effort. This paper is a culmination of efforts of the past two years and it consisting of a roadmap for the Government to provide Healthcare for all its citizens. The proposal comprises of following key highlights:

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6.2.3.1 The unique hybrid model proposes to strengthen primary healthcare and other determinants of health like safe drinking water, sanitation, nutrition etc. by making it the core focus of the Government and public health system. Access to curative care, both secondary and tertiary, would be through the Insurance mechanism, using empanelled public and private healthcare providers. The Policy may suggest fascilitating pilot projects which integrate preventive health check ups in RSBY as well as other social schemes.

6.2.3.2 To lead the whole process, it is proposed to set up a National Health Assurance Agency, to coordinate with all the relevant Ministries, departments, States, Medical Associations, Health and Insurance Regulators.

6.2.3.3 The paper proposes to use “insurance” and “risk pooling” as the mechanism for delivering the secondary and tertiary care. The use of insurance has been proven to provide faster scalability, better control and efficient operations and this mechanism has evolved over the past decade as the best way to drive accessibility and affordability of healthcare.

6.2.3.4 CII’s suggests leveraging Health Insurance as an effective tool for enabling health coverage for all and CII recommends that the contours of suggestions are suitably incorporated in the policy. (A Presentation and Executive Summary on hybrid Model is enclosed as an Annexure II).

6.4 To ‘strategise prevention’ as a mechanism for achieving better healthcare results, Health Insurance may be leveraged for encouraging and the following policies may be considered for inclusion in the draft health Policy:

• More pilot projects to deign mechanisms for covering out-patient services within RSBY and other social schemes should be facilitated.

• RSBY is currently focused on funding the treatment of complications. It should also be linked to prevention of diseases e.g. preventive health checkups and explore enhancing the limit coverage.

6.5 The NHP document only refers to health insurance from the social scheme perspective and ignores the role of employer sponsored health insurance (group cover) and retail insurance (individual & family coverage). It provides no vision of how the government would utilize traditional levers such as tax incentives to expand both categories. In addition, Government, regulator & industry role in developing health insurance awareness through structured initiatives is critical to market expansion but it finds no expression in the document.

6.6 There is no mention about creating an environment of innovation in health insurance so that more products that meet consumer needs emerge. Although an independent regulator (IRDA) governs the sector, a policy direction towards innovation and market expansion has to be encouraged and supported by various government organs.

7. Medical Research

7.1 This section is very weak and does not read well. The health policy document, must mention nanotechnology and stem cell research /innovations as these would be the next big thing in the area of Medical R&D.

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7.1.1 Industry – Academic Research - There is a need to create public platforms to promote better linkages between industry and academia and R&D labs by encouraging Centres of Excellence (CoE) for research and education through private sector participation.

7.1.2 Steering Committees that bring together relevant agencies with the Health Ministry should be contemplated.

7.1.3 A common Sector Innovation Council for the Health Ministry should be strengthened and made functional.

7.2 New Drug Discovery Research - There can be a separate emphasis in the Policy on new Drug Discovery research – both from Allopathy and traditional medicines systems. The Vision and Policy for catalyzing such research need to be clearly articulated in a distinct manner.

8. Quality/functionality of the healthcare system

8.1 While the Policy in the paras on Situational Analysis points out current Quality/functionality of the Healthcare system as a key area of concern, the Document, however, does not have any specific section dealing with it other than a cursory mention in Section 4.3.3.3.

8.2 Community Monitoring of Government programmes - The policy of the country is to encourage more Community Monitoring of government programmes. This must be strongly articulated within the document. In this context it may want to address the pressing need to drive frugal innovations in processes and service models, in the lines of creating ‘micro clinics’ designed for rural areas which are integrated with community groups and possible linkages to educational courses like B.Sc in Community Health which could help set up a whole entrepreneurial generation that enables access.

9. Medical Technology

CII Medical Technology Division (MTD) has been proactively working on the key issues with the Government, involving all the stakeholders of the, Medical Electronics, Devices, Equipments and Technology Industry. The division has been a nodal point of reference, providing a forum for dialogue between the Government and companies from the medical technology sector. CII MTD has very active participation of domestic and global medical technology manufacturers with true representation of big companies and SME’s who are dedicated to the advancement of medical technology, improvement in patient care and driving high quality cost effective health care technologies for India. CII MTD represents 75% of total value in India Medical Device Industry and this composition should be kept in mind, while drafting any policy framework for medical devices in the country. The submissions are restricted to chapter 8 of Draft National Health Policy 2015, exclusively written for medical technologies.

9.1 Manufacturing: To support “Make in India” initiative of Honorable PM, we need to build & strengthen the manufacturing infrastructure as follows:

9.1.1 Streamline the process of setting up manufacturing facilities in India by designating medical technology hubs with the right infrastructure in place to support complex medical technology manufacturing.

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9.1.2 Create training hubs around these manufacturing hubs to ensure a ready supply of trained talent to support these hubs. Industry to assure recruitment from these hubs.

9.1.3 Provide manufacturing incentives for example, tax support, low cost funding to spur investments and to make the business case attractive.

9.2 R&D and Innovation: While we are known as Pharmacy of the World, we also know that we have missed the bus for innovation in pharma. However, we could develop India as a R&D and innovation hub for medical technologies by rewarding local and market appropriate innovation as follows:

9.2.1 A National Innovation Policy linked to our disease profile is required and should be organized in a way that we reward results in innovation which are locally relevant in India.

9.2.2 Expand initiatives like BIRAC to medical technology; these initiatives should be broadened to cover more research and support more local innovation. These schemes should provide seed capital, viability gap funding, co-fund start-up projects and support the commercialization of innovations.

9.2.3 Government should create strong incentives for commercialization of ideas by creating access to reimbursement in the government funded schemes using a value based approach.

9.2.4 Provide a longer term view (10 yrs window) for 200% weighted tax deduction on approved expenditure on R&D activities as the gestation period is high in this industry.

9.3 Appropriate Regulations: In order to promote and grow an industry sector, it is of utmost importance to have an appropriate regulatory framework, which will support the sustainable growth of the industry and for that it is required to have:

9.3.1 We must have regulations that are dedicated, predictable, transparent, globally harmonized and appropriate for medical devices. It could preferably be based on a separate medical device regulatory act and governed by an independent regulatory body with specialized regulators.

9.3.2 Create a “one–window” institution to ease the regulatory burden for the industry and reduce the bureaucracy associated with approval for development, technology transfer and manufacturing.

9.3.3 The government has to promote transparent and evidence based pricing and reimbursement policies. It needs to develop a dynamic procurement mecha¬nism for assessing the clinical outcomes and cost effectiveness of a medical technology to determine its merit for inclusion in public insurance schemes.

9.3.4. Government should table discussions on a PPP framework for operationalization of partnerships as well as discussions around training and accreditation, particularly when it comes to healthcare workers.

9.4 Clinical Investigation: requirements should recognize and accommodate the inherent differences between medical devices and drugs. These differences should be considered in regulation(s) pertaining to clinical investigations on human subjects

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in order to find balance between improving public health with new, innovative technologies and safeguarding (individual) human life as follows:

9.4.1 Not all medical devices require de novo clinical investigations before being placed on the market or made available for use. In many cases, adequate evidence of safety and performance may be obtained by non-clinical evaluation and reference to clinical evidence from similar devices already established in clinical practice.

9.4.2 In general, the clinical safety and performance of medical devices are not significantly affected by ethnic differences between populations. Therefore, presuming its conformity with ethical requirements, evidence from clinical investigations in other jurisdictions should generally be accepted as the basis for marketing authorization in India.

9.4.3 The diverse range of medical devices and their intended uses means that some are inherently associated with lower risks and some with inherently higher risks (e.g., a tongue depressor or simple wound dressing is generally considered to be of lower inherent risk than an implantable heart valve). Medical device classification systems reflect these differences, as should requirements for clinical evidence.

9.4.4 For the majority of medical devices, it may be reasonable to supplement pre-market clinical evidence with clinical experience and systematic post-marketing surveillance data, rather than requiring a new pre-marketing clinical investigation.

9.4.5 It is also to be considered that using of pre-existing clinical data from clinical experience (published studies in scientific articles, post-market data etc.) can have significant benefits when compared with clinical investigation data.

9.4.6 We propose to consider limiting the clinical investigations only to medical devices or functionalities thereof where there is not sufficient pre-clinical or clinical data available to demonstrate safety and/or performance. Thus it might be indicated to disapprove any proposed clinical investigations solely for regulatory purposes.

9.5 Price Regulations & Reimbursement: The price control format for drugs and medical equipment needs to be evaluated after due consideration. While controlling prices of medical devices may seem a convenient option but may cause more chaos while achieving little. Unlike drugs, medical devices and equipment delivery system is complex. More than patients, healthcare providers decide what their objectives are and how they are going to deliver them. The industry has very little to determine prices.

9.5.1 In terms of purchasing services from private sector through CGHS and ECHS like mechanisms, the govt should relook at the pricing and the rates at which these services are being currently procured as the current pricing could cause over prescription of diagnostics / drugs and at the same time not ensure adequate quality.

9.5.2 The government needs to promote transparent and evidence based pricing and reimbursement policies. It needs to develop a dynamic procurement mechanism for assessing the clinical outcomes and cost effectiveness of a medical technology to determine its merit for inclusion in public insurance

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National Health Policy 2015 – CII Submissions

15

schemes. Therefore, HTA (Health Technology Assessment) and DRG’s (Diagnosis Related Groups) should be adopted to standardize the pricing and reimbursement processes across all government schemes/systems. Procurement through government channels shouldn’t be exclusively basis the lowest bid and parameters like quality, company track record etc. should be taken into account.

9.6 Human Resources: This is one of the most important pillar to support the growth of medical technology sector in the country. India has been the leader in engineering and IT education and skills and fortunately these two disciplines are also the basis of medical technologies. Therefore, we need to device a mechanism to take advantage on our strengths as follows:

9.6.1 Government, Industry and Academia should jointly define the expectations from new graduates. Based on these requirements, the academia must put together a curriculum designed at developing the desired skill sets.

9.6.2 Academia with support from government should cultivate a culture of collaboration on campus by providing the necessary platforms for interaction with industry. Universities must facilitate interaction between the students of medical technology and business management to ensure cross–pollination of knowledge.

9.6.3 Healthcare Sector Skill Council should take as a priority the development of the medical technology skillset. This should form part of their mandate and drive the right talent development initiatives. Allocate funds to set up Centers of Excellence for medical technology training.

10. Pharmaceutical Sector

10.1. Drug Regulatory Process and Clinical Trials

After the Dr. Ranjit Roy Chaudhury Expert Committee Report, which was accepted by the Government within three weeks 22 of its 25 recommendations have been implemented or are being implemented. The Accreditation Process for Centres where clinical trials are to be carried out, the Ethics Committees and the Chief Investigators are to be accredited. Already around 800 members of the Institute Ethics Committees have been trained. Three organizations will be doing the Training Committees. All the Standard Operating Procedures have been completed and the Quality Council of India is going to carry out the Accreditation Process. Based on all these and many other activities the Health Policy should state that a model, transparent and ethics based drug regulatory system is being set up in place and already the number of clinical trials being approved are increasing. The optimism as a result of a lot of hard work by many is well founded.

11. Regulatory Framework

11.1 The draft policy addresses key concerns of enforcing quality, professional ethics and good practice in the area of Regulatory framework for Professional Education of the 4 professional councils of medical, dental, nursing and pharmacy. Towards this, CII submits the need to introduce policy and regulatory reforms in medical education including relaxation in minimum requirements for infrastructure etc for fascilitating setting up of Private Sector Medical Colleges. [The draft Policy may refer to Sec 4.3.2 in this document].

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National Health Policy 2015 – CII Submissions

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III. CONCLUSION

CII recognizes and appreciates the Draft National Health Policy 2015 as a powerful document of intent which encapsulates the Health vision towards the attainment of the highest possible levels of good health and well being of the population.

The draft policy should include a strong emphasis on governance, develop a single overarching central body that provides a suitable interface between public and private stakeholders, and articulate a clear implementation roadmap to different aspirations in the policy, especially with respect to the public system would be highly desirable.

The draft should also define a vision towards developing a strong regulatory framework around the above formulas.

While the document covers care delivery and basic prevention but fails to discuss the role of social messaging and enhance citizen awareness as a road towards improved health. Being a long-term vision. It should also focus on education and social behaviour modification as parties to improved health.

Last, but not the least, and very importantly, this policy document must reflect and have a special emphasis on possible mechanisms of connecting the dots in Indian Healthcare. A critical shortcoming of the Indian Healthcare system is although the network of delivery settings is in place, each of them is working in isolation leading to an increased medical cost burden and an imbalance in patient inflow catered by these healthcare facilities. There is a pressing need for a multi dimensional approach to provide delivery to 1.2 billion people with varied disease patterns and medical needs. The draft Policy should specially articulate the directions and mechanisms for streamlining the value chain of the delivery system in order to provide a comprehensive delivery system.

We also humbly submit that the final Policy may document the intensive consultative processes with various stakeholders as well as any tools that may have been designed to specifically assess the strengths and weaknesses of a national health strategy.

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Annexure I

Confederation of Indian Industry

DRAFT NATIONAL HEALTH POLICY 2015CII SUBMISSIONS

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7

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9

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. 1

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14

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fed

era

tio

n o

f In

dia

n In

du

str

y

….W

hat

can P

rivate

secto

r bring

Upgra

din

g t

he q

ualit

y o

f m

edic

al colle

ges, upgra

din

g &

bringin

g in in innovative t

eachin

g

meth

odolo

gie

s b

y levera

gin

g t

he h

igh e

nd s

erv

ice e

xpert

ise o

f private

secto

r and r

educe t

he

burd

en o

f cre

ating a

dditio

nal in

frastr

uctu

re

Addre

ss p

hysic

ian s

hort

fall

in r

ura

l are

as b

y c

reati

ng t

rain

ing a

nd a

ccre

ditation o

pport

unit

ies f

or

the 3

lakh s

trong g

roup o

f R

ura

l M

edic

al P

ractitio

ners

Alig

n n

urs

ing q

ualif

ications w

ith t

he m

edic

al specia

lty t

hey s

upport

and h

elp

str

ength

en c

are

er

traje

cto

ry

Att

em

pt

to inte

gra

te A

YU

SH

Pra

ctitio

ners

into

the f

orm

al w

ork

forc

e

Bett

er

uti

liza

tio

n o

f e

xis

tin

g w

ork

forc

e t

o a

dd

res

s s

ho

rtfa

ll.

4

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15

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fed

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f In

dia

n In

du

str

y

….W

hat

ca

n P

riva

te s

ecto

r b

rin

g

Hea

lth

care

Sec

tor

Skil

l C

ou

nc

il

A

un

iq

ue

In

itiative

of

Na

tio

na

l

Skills

Deve

lo

pm

en

t

Co

rp

ora

tio

n

(N

SD

C),

Co

nfe

dera

tio

n o

f In

dia

n In

du

stry

(C

II) a

nd

le

ad

in

g H

ea

lth

ca

re S

ervice

P

ro

vid

ers

Th

e key o

bjective o

f th

e C

ou

ncil is to

create a

ro

bu

st an

d vib

ran

t eco

-sy

stem

fo

r q

uality

vo

catio

nal ed

ucatio

n an

d sk

ill d

evelo

pm

en

t in

Health

care sp

ace

in

th

e co

un

try

.

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16

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fed

era

tio

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f In

dia

n In

du

str

y

….W

hat can P

rivate

secto

r

brin

g

Ro

le o

f H

ea

lth

care

Sec

tor

Skil

l C

ou

nc

il

D

eve

lo

pm

en

t o

f

Na

tio

na

l

Occu

pa

tio

na

l

Sta

nd

ard

s

De

ve

lo

pm

en

t /

Alig

nm

en

t o

f

Ap

pro

pria

te

Co

urse

s &

Cu

rricu

lu

m to

N

OS

Accre

dita

tio

n &

Affilia

tio

n o

f

Tra

in

in

g In

stitu

te

s

Asse

ssm

en

t &

Ce

rtifica

tio

n fo

r

Tra

in

ee

s

Pla

ce

me

nt S

up

po

rt

Pa

rtn

ersh

ip

s

•C

rea

ted

Natio

na

l O

ccu

pa

tion

al S

tand

ard

s f

or

24 J

ob r

ole

s o

f a

llie

d h

ea

lth

pro

fessio

n.

•L

au

nch

ed

8 job

ro

les w

ith

th

eir c

ours

e c

urr

icu

lum

, tr

ain

ing

re

qu

ire

men

ts a

nd

assessm

ent

sta

nd

ard

s p

rovid

ed t

o r

ele

van

t sta

keh

old

ers

.

•A

ppro

xim

ate

ly 8

9 t

rain

ing institu

tes h

avin

g 1

000 t

rain

ing c

entr

es a

cro

ss I

ndia

affili

ate

d w

ith

HS

SC

.

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17

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fed

era

tio

n o

f In

dia

n In

du

str

y

….W

hat

ca

n P

riva

te s

ecto

r b

rin

g

Up

sk

illi

ng

AS

HA

wo

rke

rs t

o f

un

cti

on

as

fro

ntl

ine

he

alt

h w

ork

ers

Healthcare

Secto

r S

kill

Council

(HS

SC

) co

uld

enhance t

he t

rain

ing &

skill

deve

lopm

ent

mo

du

le f

or

AS

HA

wo

rkers

:

–P

rivate

hospital pro

vid

ers

can p

art

ner

in d

evelo

pin

g e

vid

ence b

ased p

ractical

module

s for

AS

HA

work

ers

–C

om

munity m

obili

zation r

ole

of A

SH

A w

ill b

e f

urt

her

expanded t

o m

anag

e h

ealth

conditio

ns a

nd im

pro

ve their

effectiveness

Pote

ntia

l Im

pact

•Im

pro

ved

hea

lth

outc

om

es

•E

ffic

ient

refe

rral pro

cess

•In

cre

ased

hea

lth

aw

are

ness

in s

ocie

ty

Tra

inin

g a

reas

•K

no

wle

dg

e

upgra

dation

•N

ew

born

care

•S

afe

me

dic

atio

n

•C

om

mu

nity

aw

are

ness o

n h

ealth

co

nd

itio

ns

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18

© C

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fed

era

tio

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f In

dia

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du

str

y

.Wh

at

can

Private

se

cto

r b

ring

Few

Cas

e S

tud

ies

of

Self

Su

sta

ina

ble

PP

P M

od

els

(1

/2)

N

am

e

Ob

jective

M

od

el

Ben

eficiary

Im

pro

vin

g

Accessib

ility

B B

raun D

ialy

sis

Centr

e P

PP

, A

ndhra

Pra

desh

Impro

vin

g

accessib

ility

to

dia

lysis

care

in t

he

Sta

te

Sta

te s

ponsore

d

health insura

nce

schem

e

PB

L P

opula

tion

En

han

cin

g th

e

fin

an

cial

accessib

ility

Rajiv

Aaro

gyasri

Health Insura

nce

Schem

e, A

ndhra

Pra

desh

Enhancin

g t

he

financia

l accessib

ility

to h

ealthcare

Sta

te s

ponsore

d

health insura

nce

schem

e

BP

L P

opula

tion a

nd

enhances p

atient

choic

e o

f care

pro

vid

er

Red

ucin

g C

ost

Karu

na T

rust

PP

P,

Karn

ata

ka

Managem

ent

of

Prim

ary

care

centr

es

in o

rder

to d

eliv

er

essential health

serv

ices t

o t

he r

ura

l

popula

tion.

Govt.

of

Karn

ata

ka

with K

aru

na t

rust

to

adopt

an inte

gra

ted

appro

ach f

or

bett

er

managem

ent

of

PH

Cs a

nd S

ub

-

centr

es

Impro

vin

g t

he h

ealth

of

the r

ura

l

popula

tion t

hro

ugh

all

aspects

of

pre

ventive,

pro

motive

and

cura

tive c

are

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19

© C

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fed

era

tio

n o

f In

dia

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du

str

y

.Wh

at ca

n P

riva

te s

ecto

r b

ring

Fe

w C

as

e S

tud

ies

of

Se

lf S

us

tain

ab

le P

PP

Mo

de

ls (

2/2

)

N

am

e

Ob

jective

M

od

el

Ben

eficiary

Im

pro

vin

g

Accessib

ility

Akha B

oat

clin

ics,

Assam

Bringin

g h

ealthcare

clo

ser

to t

he p

atient

thro

ugh o

utr

each

activitie

s

Govern

ment

of

Assam

and N

RH

M

Health S

erv

ices t

o

the s

ocie

ty,

geogra

phic

ally

seclu

ded p

opula

tion

resid

ing o

n t

he

Bra

hm

aputr

a r

iver

isla

nds

Train

in

g an

d

Skillin

g

Intr

oduction o

f basic

healthcare

cours

es in

school, H

ary

ana a

nd

Him

achal P

radesh

Intr

oduction

patient

care

assis

tant

cours

es in s

chools

in

Hary

ana a

nd

Him

achal P

radesh

HS

SC

PP

P b

etw

een

NS

DC

and

Confe

dera

tion o

f

India

n Industr

y

Vocational education

and t

rain

ing fo

r th

e

alli

ed h

ealth

work

forc

e in t

he

countr

y

Preven

tio

n

Drive

Again

st

Dia

bete

s (D

AD

) 2013

Cre

ating a

ware

ness

about

dia

bete

s a

nd

its p

revention

thro

ugh larg

e s

cale

citiz

en s

cre

enin

g

pro

gra

mm

es

CII

and

MC

GM

O

ne lakh indiv

iduals

were

teste

d f

or

Dia

bete

s

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20

© C

on

fed

era

tio

n o

f In

dia

n In

du

str

y

….W

hat

ca

n P

riva

te s

ecto

r b

rin

g

To

ge

the

r w

e c

an

bu

ild

a h

ealt

hie

r In

dia

:

Mil

lio

n m

ore

peo

ple

will

ha

ve

Ac

ce

ss

to q

ualit

y

hea

lth

ca

re in n

ext

5 y

ears

340 M

illi

on

add

itio

na

l E

mp

loym

en

t w

ill b

e g

ene

rate

d in

next

5 y

ears

4

.3 B

illi

on

IN

R the

coun

try w

ill s

ave, by p

reventin

g D

AIL

Y

loss d

ue

to

He

art

dis

ea

se

, S

tro

ke

an

d D

iab

ete

s

141

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21

© C

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fed

era

tio

n o

f In

dia

n In

du

str

y

INTRO

DU

CTIO

N

1 2

3

LO

OKIN

G T

O T

HE L

EAD

ERSH

IP

4

JO

ININ

G T

HE

DO

TS

FO

R D

ELIV

ER

ING

HE

ALT

HC

AR

E T

O IN

DIA

Co

nte

nts

WE

CA

N S

TA

RT

WO

RK

ING

TO

GE

TH

ER

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22

© C

on

fed

era

tio

n o

f In

dia

n In

du

str

y

We

ca

n s

tart

wo

rkin

g t

og

eth

er

1. Id

en

tify

the

are

as, w

he

re p

rivate

secto

r can c

om

ple

me

nt

Go

vern

men

t eff

ort

s in a

chie

vin

g

“H

ealt

h A

ssura

nce”

2. P

rovid

e p

ilot

sit

es f

or

PP

P m

odels

in D

istr

ict

Hospit

al. E

xte

nd t

he s

uccessfu

l m

odels

to m

ore

are

as b

y c

reatin

g f

un

din

g p

rovis

ion

for

such P

rogra

mm

es

3. M

ob

ilize

pri

vate

pro

vid

ers

acro

ss c

ou

ntr

y t

o p

art

icip

ate

in p

ub

lic e

ducatio

n, aw

are

ness a

nd

pre

ven

tive a

ctivit

ies

4. In

cre

ase P

ost

Gra

duate

medic

al seats

on a

prio

rity

basis

5. In

trodu

ce p

olic

y a

nd

reg

ula

tory

refo

rms in m

edic

al ed

ucatio

n inclu

din

g r

ela

xatio

n a

nd

min

imum

re

quir

em

en

ts f

or

infr

astr

uctu

re e

tc. fo

r en

ablin

g t

he

sett

ing

up

of

med

ical colle

ges b

y t

he

pri

vate

secto

r

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23

© C

on

fed

era

tio

n o

f In

dia

n In

du

str

y

INTRO

DU

CTIO

N

1 2

WE C

AN

START W

ORKIN

G T

OG

ETH

ER

3

LO

OKIN

G T

O T

HE L

EAD

ERSH

IP

4

JO

ININ

G T

HE

DO

TS

FO

R D

ELIV

ER

ING

HE

ALT

HC

AR

E T

O IN

DIA

Co

nte

nts

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24

© C

on

fed

era

tio

n o

f In

dia

n In

du

str

y

Lo

okin

g t

o t

he

Le

ad

ers

hip

fo

r

An

all

-en

co

mp

assin

g V

isio

n o

f fu

ture

de

ma

nd

sh

ou

ld g

uid

e t

he

vis

ion

an

d

roa

dm

ap

fo

r In

dia

n h

ea

lth

syste

m

1

A s

tew

ard

sh

ip r

ole

as a

“P

rim

ary

Pro

vid

er”

or

“P

rim

ary

Pa

ye

r”

2

Orc

he

str

ati

ng

th

e e

nvis

ion

ing

pro

ce

ss s

uch

th

at

it i

s i

nclu

siv

e.

Insti

tute

m

ech

an

ism

s f

or

co

nstr

ucti

ve

an

d t

ran

sp

are

nt

dia

log

ue

be

twe

en

th

e P

ub

lic a

nd

P

riva

te S

ecto

r a

t th

e e

arl

y s

tag

e o

f jo

urn

ey

3

L

Fo

cu

s o

n e

ffic

ien

cy,

esp

ecia

lly b

ett

er

uti

lizati

on

4

Arc

hit

ec

tin

g t

he r

eg

ula

tory

fra

mew

ork

fo

r th

e h

ealt

hcare

secto

r

5

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© C

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fed

era

tio

n o

f In

dia

n In

du

str

y

Po

lio e

rad

icatio

n d

em

on

str

ate

d h

ow

th

e

private

& p

ub

lic s

ecto

r can

wo

rk t

og

eth

er

for

dis

ease

fre

e In

dia

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Confederation of Indian Industry

Annexure II

DRAFT NATIONAL HEALTH POLICY 2015CII SUBMISSIONS

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© C

on

fed

era

tio

n o

f In

dia

n In

du

str

y

HE

ALT

H A

SS

UR

AN

CE

FO

R A

LL

L

EV

ER

AG

ING

TH

E P

OW

ER

OF

A B

ILL

ION

Pro

po

sed

by C

II W

ork

ing G

roup

on

Accessib

ility

Ja

nu

ary

201

5

Pre

sen

tati

on

to

Ho

n’b

le P

rim

e M

inis

ter

of

Ind

ia

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1

© C

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fed

era

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f In

dia

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du

str

y

In

spir

atio

n

Le

vera

gin

g th

e p

ow

er o

f th

e p

op

ula

tio

n t

o p

rovi

de

acce

ss t

o c

om

mu

nic

atio

n

–91

5 M

n s

ubscribe

rs

–88

6 M

n M

ob

ile p

hon

es

–Tele

de

nsity :74%

–In

dia

's t

ele

co

mm

un

icati

on

ne

two

rk is the

se

co

nd

larg

est in

the w

orld, w

ith o

ne

of th

e low

est

call

tariffs

–W

orld's

third

-larg

est

Inte

rnet

user-

ba

se

.

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2

© C

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fed

era

tio

n o

f In

dia

n In

du

str

y

Ou

r Id

ea

•C

om

pre

hen

siv

e H

ea

lth

assu

ran

ce

fo

r a

ll

•S

tand

ard

ized

hea

lth

care

ben

efits

fo

r e

very

In

dia

n c

itiz

en

no

t co

ve

red

by a

ma

nda

ted

sch

em

e

•L

earn

ing f

rom

an

d L

eve

rag

ing

exis

tin

g s

ucce

ssfu

l h

ealth

fin

an

cin

g a

nd I

nsu

ran

ce

mo

dels

•L

evera

gin

g p

ow

er

of

“po

olin

g”

of

risks a

nd

re

so

urc

es f

or

an

eco

no

mic

al a

nd e

ffic

ient

he

alth

ca

re d

eliv

ery

th

rou

gh

h

ealth

insu

ran

ce

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3

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era

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R

atio

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e

•G

ove

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en

t h

as s

ucc

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ully

fu

nd

ed N

atio

nal

an

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lth

insu

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sch

emes

th

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sura

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mp

anie

s

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emes

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ow

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ver

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ple

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cket

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pen

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E) o

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ealt

h

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arn

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m R

SBY

and

Sta

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mes

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op

a

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al H

eal

th In

sura

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sh

eme

s fo

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l cit

izen

s o

f co

un

try

•Th

is N

atio

nal

Hea

lth

Insu

ran

ce S

che

me

will

als

o d

rive

to

war

ds

stan

dar

diz

atio

n, t

reat

men

t p

roto

cols

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alit

y an

d o

utc

om

es

•Th

e P

rop

ose

d s

yste

m w

ill b

e su

stai

nab

le a

s it

will

be

bu

ilt o

n t

he

stre

ngt

h o

f b

oth

pu

blic

an

d p

riva

te s

ecto

rs

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4

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era

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du

str

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CII P

rop

osa

l

•“C

om

po

site

” an

d “

Hyb

rid

“m

od

el o

f N

atio

nal

Hea

lth

A

ssu

ran

ce t

hat

is e

ffic

ien

t an

d a

ffo

rdab

le

•Maj

or

aim

–B

asic

an

d e

sse

nti

al N

HA

Pac

kage

co

nsi

stin

g o

f p

rim

ary,

se

con

dar

y an

d t

erti

ary

care

–St

ren

gth

en

pre

ven

tive

, pro

mo

tive

an

d p

rim

ary

he

alth

car

e –

(Co

re f

ocu

s o

f G

ove

rnm

en

t an

d p

ub

lic h

eal

th s

yste

m)

–U

tiliz

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ealt

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sura

nce

mec

han

ism

fo

r p

rovi

din

g se

con

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re a

nd

sel

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erti

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th

rou

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n a

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pta

ble

def

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p

acka

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wit

h b

oth

Pu

blic

an

d P

riva

te h

eal

th c

are

pro

vid

ers

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5

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NH

A P

acka

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elivery

Preventive & Primary Service

•A

nte

nata

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mu

niz

atio

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cre

en

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fo

r sp

ecif

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afe

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se

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hro

nic

Care

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men

t G

overn

men

t In

sura

nce

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6

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du

str

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Wh

y In

sura

nce

Ro

ute

?

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su

ran

ce

ro

ute

ha

s b

ee

n s

ucce

ssfu

l fo

r a

ggre

ga

tio

n o

f

pop

ula

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n a

nd

pro

vid

ers

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su

ran

ce

co

mp

an

ies a

re w

ell

po

sitio

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d t

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rive

sta

nda

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ualit

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alth

ca

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erv

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s.

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va

st

exp

erie

nce

(b

oth

hu

man

an

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ms)

thro

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RS

BY

an

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r sch

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su

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co

mp

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ave b

usin

ess inte

rest

to k

ee

p t

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co

st

low

by r

ed

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rau

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nd a

buse

s

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su

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ute

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co

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mic

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pe

titive

lo

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pre

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effic

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su

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ffic

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ett

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alth

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re d

eliv

ery

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7

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dia

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du

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Bas

e P

acka

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nd

er

Un

ive

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He

alth

ass

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Pri

mary

S

eco

nd

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Care

Tert

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Care

Th

rou

gh

In

su

ran

ce

Co

vera

ge

P

rovid

ed

/

arr

an

ged

by

go

vern

men

t

Mo

stl

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ovt.

facilit

ies

Rs.

60,0

00 p

er

year

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200,0

00 p

er

year

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ag

e

Fo

r S

eco

nd

ary

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F

or

Tert

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Care

Co

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itio

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Ho

sp

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on

an

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ned

day c

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ct

cri

tical

care

pro

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s

En

rolm

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t U

nit

F

am

ily

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ily

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am

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Un

lim

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U

nlim

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vid

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en

t P

ackag

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vid

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oth

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Sep

ara

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ackag

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or

Fo

llo

w u

p c

are

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8

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Fin

anci

al E

stim

ate

s fo

r

Seco

nd

ary

& T

ert

iary

Car

e H

osp

ital

izat

ion

Num

ber

of

People

to

be C

overe

d

100 c

rore

Num

ber

of

people

to

be s

ubsid

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y t

he

Go

vern

men

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0 c

rore

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efit

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ge

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Fa

mily

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Ye

ar

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ily

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re

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ilies

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lth

Insu

ran

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Sch

eme

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r n

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lun

tary

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is

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9

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Ad

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ett

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ati

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ma

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ilit

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of

Ins

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try t

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qu

ali

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ols

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arm

on

iza

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ara

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ch

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an

d c

ov

ers

.

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usta

ina

ble

as i

t b

uil

ds

on

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e m

utu

al

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ov

ern

me

nt

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d p

riv

ate

se

cto

r.

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10

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fed

era

tio

n o

f In

dia

n In

du

str

y

Reco

mm

en

dati

on

s

•S

ett

ing

up

of

Na

tio

nal H

ea

lth

Ass

ura

nc

e A

ge

nc

y:

–S

hould

have r

epre

senta

tives fro

m v

ariou

s M

inis

trie

s, in

du

str

y

bo

die

s a

nd p

rofe

ssio

nals

–C

oo

rdin

ation

with d

iffe

ren

t in

sura

nce s

che

mes o

f th

e g

overn

me

nt

–P

rovid

e g

uid

ance a

nd k

no

wle

dge

to S

tate

Govern

me

nts

–C

oord

ina

tion b

etw

een

IR

DA

and

Na

tional H

ealth R

egula

tor

–C

oo

rdin

ation

for

a c

en

tra

lised

da

taba

se o

f be

ne

ficia

ries c

overe

d

with U

HC

•G

overn

an

ce

an

d R

eg

ula

tio

ns:

–Im

ple

men

t C

linic

al E

sta

blis

hm

ent A

ct

•A

dvis

ab

le f

or

IRD

A t

o s

et

up

Hea

lth

In

su

ran

ce

Au

tho

rity

un

de

r it

s

win

g

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11

© C

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fed

era

tio

n o

f In

dia

n In

du

str

y

Th

an

ks

“H

arn

ess t

he P

ow

er

of

the b

illio

n” t

o

dra

mati

call

y i

mp

rove

ac

ce

ss

a

nd

sta

nd

ard

s o

f c

are

to

th

e e

nti

re p

op

ula

tio

n

Pro

po

sal

by C

II H

ealt

h c

are

Assu

ran

ce T

eam

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Page 65: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Confederation of Indian Industry

Annexure III

DRAFT NATIONAL HEALTH POLICY 2015CII SUBMISSIONS

Page 66: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding
Page 67: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

HEA

LTH

CA

RE

SE

CTO

R S

KIL

L C

OU

NC

IL

[HSS

C]

Page 68: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding
Page 69: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Hea

lthca

re S

ecto

r in

Indi

a - C

halle

nges

• N

o st

anda

rdiz

atio

n &

un

iform

ity

in

educ

atio

n s

ys

tem

fo

r a

llie

d he

alth

care

spa

ce

• Lac

k of

co

mpe

tenc

y an

d m

obili

ty

• Pau

city

of

S

kille

d &

Q

ualit

y M

anpo

wer

• Nee

ds t

o ad

dres

s th

is

issu

e……

Page 70: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

SKIL

L G

AP →

Cre

atio

n of

HSS

C

62,6

5,37

6 D

eman

d Su

pply

G

ap

HEA

LTH

CA

RE

SEC

TOR

SK

ILL

CO

UN

CIL

[HSS

C]

*Rep

ort f

rom

PH

FI- E

xist

ing

Ski

ll G

aps

in A

llied

Hea

lth, 2

012

Page 71: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Hea

lthca

re S

ecto

r Ski

ll C

ounc

il

A un

ique

In

itiat

ive

of

Nat

iona

l S

kills

D

evel

opm

ent

Cor

pora

tion

(NS

DC

), C

onfe

dera

tion

of In

dian

Indu

stry

(C

II) a

nd le

adin

g H

ealth

care

Ser

vice

Pro

vide

rs

The

key

obje

ctiv

e of

the

Cou

ncil

is to

cre

ate

a ro

bust

and

vib

rant

eco

-sys

tem

for q

ualit

y vo

catio

nal e

duca

tion

and

skill

dev

elop

men

t in

Hea

lthca

re s

pace

in th

e co

untr

y.

Page 72: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Rol

e of

Hea

lthca

re S

ecto

r Ski

ll C

ounc

il

Dev

elop

men

t of

Nat

iona

l O

ccup

atio

nal

Stan

dard

s

Dev

elop

men

t /

Alig

nmen

t of

App

ropr

iate

C

ours

es &

C

urric

ulum

to N

OS

Acc

redi

tatio

n &

A

ffilia

tion

of

Trai

ning

Inst

itute

s

Ass

essm

ent &

C

ertif

icat

ion

for

Trai

nees

Pl

acem

ent S

uppo

rt

Part

ners

hips

Page 73: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Evol

utio

n of

HSS

C

• Fo

unde

r Mem

ber f

rom

Hea

lthca

re O

rgan

izat

ion

(HC

O)

cons

titut

ed G

over

ning

Cou

ncil

repr

esen

ting

Pub

lic a

nd

priv

ate

HC

Os,

med

ical

equ

ipm

ent &

dev

ice

man

ufac

ture

rs.

•  

Page 74: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Proc

ess

of D

evel

opm

ent o

f NO

S • 

Ext

ensi

ve d

elib

erat

ions

with

H

ealth

care

ser

vice

org

aniz

atio

ns

done

for

• M

arke

t Sur

vey

& F

unct

iona

l A

naly

sis

( 70+

cove

ring

orga

niza

tions

) • 

Dev

elop

men

t of Q

P-N

OS

• 

Valid

atio

n of

QP

-NO

S

• N

OS

dev

elop

ed fo

r 27

job

role

s • 

Nam

es o

f sel

ect o

rgan

izat

ions

that

pa

rtici

pate

d

AIIM

S, A

FMC

, Apo

llo, A

mity

, Ast

ron

Hos

pita

l, C

atho

lic H

ealth

Ass

ocia

tion,

Citi

zen

Hos

pita

l, C

MC

Ve

llore

, For

tis, H

M&

IR, I

GN

OU

, Ind

ian

Den

tal

Nur

sing

, J&

J, K

IMS

, LIH

S, M

anip

al H

ospi

tals

, Max

, N

H, N

AB

H, N

HR

C, N

IHFW

, Par

as H

ospi

tal,

St

Ste

phen

s H

ospi

tal,

Sita

ram

Bha

rtia,

Nov

a M

edic

al,

woo

dlan

d ho

spita

l, Va

san

eye

care

.

Page 75: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Proc

ess

of D

evel

opm

ent o

f Cur

ricul

um

• C

urric

ulum

App

rova

l com

mitt

ees

com

pris

ing

of e

xper

ts fr

om

indu

stry

are

con

stitu

ted.

• M

ore

than

45

expe

rts a

re in

volv

ed

in th

e th

ese

com

mitt

ees

• R

evie

win

g cu

rric

ulum

for 1

4 jo

b ro

les

• Va

lidat

ion

from

larg

er in

dust

ry

grou

p

Dev

elop

men

t of

NO

S co

mpl

iant

dr

aft c

urric

ulum

by

HSS

C

Expe

rts

com

mitt

ee to

re

view

the

curr

icul

um

Valid

atio

n of

cu

rric

ulum

by

HC

Os

Fina

lizat

ion

of

curr

icul

um,

equi

pmen

t lis

t ,

trai

ners

pro

file,

as

sess

ors

prof

ile

and

asse

ssm

ent

crite

ria b

y th

e co

mm

ittee

Rev

iew

of

curr

icul

um

on re

visi

on

of N

OS

ever

y 2

year

ly

Page 76: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Affi

liatio

n of

Tra

inin

g In

stitu

tes

M

ore

than

80

train

ing

prov

ider

s ar

e af

filia

ted

with

900

ski

ll ce

nter

s ac

ross

the

coun

try

95 a

re in

pro

cess

for a

ffilia

tion

Reg

ular

revi

ew d

one

for

impr

ovin

g th

e pr

oces

s of

af

filia

tion

invo

lvin

g ex

perts

from

in

dust

ry

Tech

nica

l Com

mitt

ee

com

pris

ing

of e

xper

ts fr

om

Indu

stry

ens

urin

g C

ontin

uous

Q

ualit

y im

prov

emen

t

Aplplica'

on  from

 Training  Ins'tutes  

Documen

ta'o

n  Du

e-­‐Diligen

ce  by  HSSC    

Physical  Inspec'o

n  by  Assessors  from

 Indu

stry  

Based  on

 Physical  Inspe

c'on

 Rep

ort  A

ffilia'o

n  is  

accorded

 to  Training  Ins'tutes      

Affilia'o

n  Ce

r'ficate  is  issued

 

Page 77: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Ass

essm

ent &

Cer

tific

atio

n fo

r Tra

inee

s

"A

sses

smen

t are

con

duct

ed P

AN

Indi

a ,

HS

SC

on

boar

d is

hav

ing

5 A

ccre

dita

ted

Ass

essi

ng b

ody

to fa

cilit

ate

num

erou

s as

sess

men

ts n

atio

nwid

e.

"A

sses

smen

t don

e by

the

expe

rts fr

om

the

indu

stry

. Poo

l of

arou

nd 1

80

orie

nted

ass

esso

r "

Tota

l Enr

ollm

ent -

300

00 ;

Ass

essm

ent

done

– 2

9600

"

Pas

s pe

rcen

tage

of a

roun

d 65

%

"In

add

ition

500

0 as

sess

men

t car

ried

out

in g

over

nmen

t sch

ools

of H

imac

hal

Pra

desh

and

Har

yana

Page 78: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Indu

stry

End

orse

men

t for

HSS

C

•  A

pollo

Hos

pita

l Gro

up

• Fo

rtis

Hea

lthca

re L

td.

• M

edan

ta –

The

Med

icity

• 

Max

Hea

lthca

re L

td

• D

r. L.

H H

irana

ndan

i Hos

pita

l • 

B M

Birl

a H

eart

Res

earc

h C

entre

• 

John

son

& J

ohns

on M

edic

al In

dia

• B

ausc

h &

Lom

b • 

K G

Hos

pita

l & P

ost G

radu

ate

Med

ical

Inst

itute

• 

Ker

ala

Inst

itute

of M

edic

al

Sci

ence

s • 

Sie

men

s Li

mite

d • 

Glo

bal H

ospi

tals

• 

Nar

ayan

a H

ruda

laya

Inst

itute

of

Car

diac

Sci

ence

s • 

Par

as H

ospi

tals

• 

Rub

y H

all C

linic

• 

Am

ity F

ound

atio

n

• S

anto

kba

Dur

labh

ji M

emor

ial

Hos

pita

l • 

BD

Indi

a • 

Rel

igar

e E

nter

pris

es L

td

• Ty

co H

ealth

care

Indi

a • 

Nov

a M

edic

al C

ente

r Pvt

. Ltd

• 

Kov

ai M

edic

al C

ente

r and

hos

pita

l Li

mite

d • 

Sita

ram

Bha

rtia

Inst

itute

of S

cien

ce

and

Res

earc

h • 

VY

GO

N

• Ay

ur V

aid

Hos

pita

ls

• M

ediv

ed In

nova

tions

Pvt

. Ltd

• 

Sin

tex

Inte

rnat

iona

l Lim

ited

• C

ovid

ien

• W

ipro

GE

Hea

lthca

re

• N

IHFW

• 

NA

BH

, QC

I

Page 79: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

List

of o

rgan

izat

ion

whe

re tr

aine

es p

lace

d

Sl.no  

Nam

e  of  HCO

 

1.

ME

DA

NTA

2.  

UR

GIC

AR

E  

3.  

UM

A S

AN

JIV

INI  

4.  

SA

RV

OD

AYA  

5.  

KIR

AN

SE

VA S

AN

STH

AN  

6.  

VIV

O H

EA

LTH

CA

RE

PV

T. L

TD.  

7.  

KA

PO

OR

AM

BU

LAN

CE  

8.  

CO

LUM

BIA

AS

IA H

OS

PIT

AL  

9.  

BA

LAJI

HO

SP

ITA

L, B

AR

ME

R  

10.  

RA

JAS

THA

N H

OS

PIT

AL  

11.  

VIN

AYA

KA

HO

SP

ITA

L  12.  

VIS

HW

AS

HO

SP

ITA

L  13.  

BA

LAJI

HO

SP

ITA

L B

AR

ME

R  

14.  

102

ambu

lanc

e  15.  

AR

TEM

IS H

OS

PIT

AL  

16.  

PAR

AS

HO

SP

ITA

L  17.  

JAY

PE

E A

MB

ULA

NC

E  

18.  

CO

LUM

BIA

AS

IA H

OS

PIT

AL  

19.  

BL

KA

PO

OR  

20.  

VIM

HA

NS  

21.  

MA

X S

UP

ER

SP

EC

IALI

TY H

OS

PIT

AL  

22.  

MA

X A

MB

ULA

NC

E S

ER

VIC

ES  

23.  

FOR

TIS

NO

IDA  

Gen

eral

Dut

y A

ssis

tant

pla

ced

in P

aras

Hos

pita

l, N

oida

, UP

Page 80: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Sl.no  

Nam

e  of  HCO

 24.  

SU

MA

N H

OS

PIT

AL  

25.  

LOTH

AR

A D

IAG

NO

STI

C  

26.  

SO

BTI

NE

UR

O A

ND

SU

PE

R

SP

EC

ILA

ITY

HO

SP

ITA

L  27.  

PR

EE

T H

OS

PIT

AL  

28.  

AVA

STH

I B

ON

E A

ND

JO

INT

CLI

NIC  

29.  

NAT

ION

AL

DIA

GN

OS

TIC

LA

BO

RAT

OR

Y  

30  

MU

NJA

L D

IAG

NO

STI

C  

31.  

GR

EW

AL

NU

RS

ING

HO

ME  

32.  

KIR

AN

HO

SP

ITA

L  33.  

SH

ILP

EY

NU

RS

ING

HO

ME  

34.  

DE

EP

HO

SP

ITA

L, M

OD

EL

TOW

N  

35.  

PO

RTE

A H

OM

E M

ED

ICA

L C

AR

E  

36.  

VAM

SH

I HO

SP

ITA

L  37.  

YE

LLO

W H

OM

E C

AR

E  

38.  

OX

YG

EN

HO

SP

ITA

L  39.  

SA

HY

OG

HO

SP

ITA

L  40.  

RU

BIN

HO

SP

ITA

L  41

. M

ULE

HO

SP

ITA

L

42.

LIFE

SU

PP

OR

TER

S IN

STI

TUTE

OF

HE

ALT

H S

CIE

NC

ES

43.  

YAS

HO

DA

HO

SP

ITA

L  G

DA

plac

ed a

t Yas

hoda

Hos

pita

l, G

hazi

abad

List

of o

rgan

izat

ion

whe

re tr

aine

es p

lace

d

Cop

y of

Offe

r let

ter

Page 81: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Sl.no  

Nam

e  of  HCO

 44.  

MAT

A R

OO

P R

AN

I HO

SP

ITA

L  45.  

GA

NG

A R

AM

HO

SP

ITA

L  46.  

DR

. CH

AD

DA

NU

RS

ING

HO

ME  

47.  

BA

LAJI

HO

SP

ITA

L  

48.  

HO

ME

HE

ALT

H R

EN

TAL

&

HO

ME

CA

RE

SE

RV

ICE

S  

49.  

AM

AR

LEE

LA H

OS

PIT

AL  

50.  

SA

NTO

SH

PH

YS

IOTH

ER

AP

Y &

S

KIN

CLI

NIC  

51.  

DR

. CH

AD

DA

NU

RS

ING

HO

ME  

52.

ZIQ

ITZA

HE

ALT

H C

AR

E L

TD.

53.

PR

INC

E A

LY K

HA

N H

OS

PIT

AL

54.

GR

AC

E H

OS

PIT

AL

55.

DIV

YA D

RIS

HTI

EY

E C

AR

E

CE

NTR

EL

56.

NE

W P

RAV

IN H

OS

PIT

AL

57.

KO

KIL

AB

EN

DH

IRU

BH

AI

AM

BA

NI H

OS

PIT

AL

& M

ED

ICA

L R

ES

EA

RC

H IN

STI

TUTE

Gen

eral

Dut

y A

ssis

tant

bei

ng h

ande

d ov

er a

ppoi

ntm

ent

lette

r by

plac

emen

t co-

ordi

nato

r, A

pollo

Hos

pita

l, H

yder

abad

List

of o

rgan

izat

ion

whe

re tr

aine

es p

lace

d

Page 82: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

KEY

mile

ston

es o

f HSS

C

• C

reat

ed N

OS

for 2

7 Jo

b ro

les

of a

llied

hea

lth p

rofe

ssio

n • 

Laun

ched

7 jo

b ro

les

with

the

ir co

urse

cur

ricul

um,

train

ing

requ

irem

ents

an

d as

sess

men

t st

anda

rds

prov

ided

to

rele

vant

sta

keho

lder

s. S

oon

to

open

Die

ticia

n A

ssis

tant

, Car

diac

Car

e A

ssis

tant

, Phl

ebot

omy

etc.

• A

ppro

xim

atel

y 8

0 tra

inin

g in

stitu

tes

havi

ng 9

00 t

rain

ing

cent

res

acro

ss

Indi

a af

filia

ted

with

HS

SC

• A

ccre

dita

tion

Boa

rd s

et u

p fo

r de

velo

pmen

t of a

ccre

dita

tion

stan

dard

s at

pa

r w

ith I

nter

natio

nal

Sta

ndar

ds a

nd a

ccre

ditin

g th

e tra

inin

g pr

ovid

ers

thro

ugh

robu

st A

ccre

dita

tion

proc

ess.

• 5

Ass

essi

ng

Bod

ies

accr

edite

d by

H

SS

C

for

faci

litat

ing

third

pa

rty

asse

ssm

ent o

f tra

inee

s/tra

inin

g in

stitu

tes

• 38

mem

bers

rang

ing

from

nur

sing

hom

es to

sup

er-s

peci

alty

hos

pita

ls

• R

egis

ter o

f HS

SC

cer

tifie

d al

lied

heal

th p

rofe

ssio

nals

*

Page 83: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Swac

h B

hara

t

• In

trodu

ctio

n of

Ski

ll co

urse

s in

sch

ools

und

er S

tate

Boa

rds

& C

BS

E

incu

lcat

ing

good

hyg

iene

pra

ctic

es t

o st

uden

ts o

f 9th to

12t

h sta

ndar

d.

For H

SS

C jo

b ro

le, w

aste

man

agem

ent i

s an

inte

gral

par

t of t

he s

kills

be

ing

impa

rted

to tr

aine

es w

hich

als

o co

ntrib

utes

to th

e ob

ject

ive

of

this

mis

sion

. M

ake

In In

dia

• S

kille

d m

anpo

wer

wou

ld p

lay

a m

ajor

role

in s

ucce

ss o

f Mak

e in

Indi

a pr

ogra

mm

e. H

SS

C is

faci

litat

ing

train

ing

& s

killi

ng o

f pro

fess

iona

ls

that

wou

ld b

e re

quire

d fo

r med

ical

equ

ipm

ent &

dev

ice

man

ufac

ture

rs

in th

e co

untry

Alig

nmen

t with

Nat

iona

l Mis

sion

s

Page 84: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Goi

ng F

orw

ard…

En

hanc

e C

olla

bora

tion

with

sta

tes

"W

ith O

rissa

Gov

ernm

ent f

or th

eir A

mbu

lanc

e S

ervi

ces-

EM

T B

, D

iscu

ssio

n on

CAT

S (

Del

hi)

"M

oU w

ith S

choo

l Boa

rds

of G

over

nmen

t of H

arya

na,

Him

acha

l P

rade

sh &

Pun

jab

– U

K a

nd R

ajas

than

nex

t "

MoU

with

Sta

te S

kill

Dev

elop

men

t Mis

sion

s of

UP

& P

unja

b

"Ti

e U

p w

ith U

nive

rsiti

es –

Sym

bios

is &

Pun

e U

nive

rsity

– m

ore

to b

e ad

ded

M

utua

l rec

ogni

tion

/ Map

ping

of I

ndia

n st

anda

rds

/ Dev

elop

men

t of

tran

snat

iona

l sta

ndar

ds

• P

artn

ered

with

Aus

tralia

Hea

lthca

re S

kill

Cou

ncil

for d

evel

opm

ent o

f tra

ns-n

atio

nal s

tand

ards

for m

utua

l rec

ogni

tion

of tr

aini

ng a

nd

certi

ficat

ion

• P

artn

ersh

ip w

ith m

ore

coun

tries

and

inte

rnat

iona

l uni

vers

ities

lead

ing

deve

lopm

ent o

f tra

nsna

tiona

l NO

Ss

and

mut

ual a

ccep

tanc

e of

st

anda

rds

Page 85: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

• C

reat

e ne

w N

OS

s as

per

indu

stry

nee

ds &

requ

irem

ents

• 

Pro

vide

Pla

cem

ent S

uppo

rt to

trai

nees

• A

dvoc

acy

for

• R

ecog

nitio

n of

HS

SC

cer

tifie

d pe

ople

by

gove

rnm

ent,

Em

ploy

men

t E

xcha

nge

and

othe

r sta

ndar

d bo

dies

.

• In

clus

ion

of H

SS

C c

ertif

icat

ion

as o

ne p

aram

eter

for h

uman

reso

urce

st

anda

rds

for a

ccre

dita

tion

by N

AB

H &

NA

BL

• Aw

ardi

ng g

over

nmen

t ten

ders

and

wor

k to

org

aniz

atio

n th

at h

ave

min

. 70

% o

r mor

e of

thei

r wor

kfor

ce c

ertif

ied

Goi

ng F

orw

ard…

Page 86: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Than

k yo

u

Page 87: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

Confederation of Indian Industry

Annexure IV

DRAFT NATIONAL HEALTH POLICY 2015CII SUBMISSIONS

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A Joint Initiative of

NATI

ONA

L W

HIT

E PA

PER

MANAGEMENT AND CARE OF DIABETES IN INDIA

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION

©2013 all rights reserved. No parts of this publication should be reproduced, stored in a retrieval system or transmitted

in any form or by any means: electronic, mechanical, photocopying, recording or otherwise without prior permission of

the author & publisher

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This message, including any files transmitted with it, is for the sole use of the intended recipient and may contain information that is confidential, legally privileged or exempt from disclosure under applicable law. If you are not the intended recipient, please note that any unauthorized use, review, storage, disclosure or distribution of this message and/or its contents in any form is strictly prohibited. If it appears that you are not the intended recipient or this message has been forwarded to you without appropriate authority, please immediately delete this message permanently from your records and notify the sender. CII makes no warranties as to the accuracy or completeness of the information in this message and accepts no liability for any damages, including without limitation, direct, indirect, incidental, consequential or punitive damages, arising out of or due to use of the information given in this message.

KNOWLEDGE PARTNER

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NATI

ONA

L W

HIT

E PA

PER

A Joint Initiative of

MANAGEMENT AND CARE OF DIABETES IN INDIA

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION

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1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2. Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3. Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

4. Objectives of the initiative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

5. Methodology and Design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

6. The Roundtable Discussions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

7. National Summit Proceedings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

8. Recommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

9. Learning from State Roundtable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

10. List of Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

11. Acknowledgment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Prelude

Table of Contents

CO

NTEN

TS

Disclaimer: The white paper has been generated in public interest for the well being of the

society. The national NCD summit and the development of this white paper have been funded

by Eli Lilly and Company. Lilly was not involved in the creation of the content. This white paper

shall in no way be considered as a substitute to any personalized advice of HCPs on the disease

state of an individual.

Note: All maps used in the report are only for illustrative purpose and not as per scale

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

1

Page 93: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2. Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3. Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

4. Objectives of the initiative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

5. Methodology and Design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

6. The Roundtable Discussions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

7. National Summit Proceedings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

8. Recommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

9. Learning from State Roundtable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

10. List of Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

11. Acknowledgment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Prelude

Table of Contents

CO

NTEN

TS

Disclaimer: The white paper has been generated in public interest for the well being of the

society. The national NCD summit and the development of this white paper have been funded

by Eli Lilly and Company. Lilly was not involved in the creation of the content. This white paper

shall in no way be considered as a substitute to any personalized advice of HCPs on the disease

state of an individual.

Note: All maps used in the report are only for illustrative purpose and not as per scale

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

1

Page 94: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

PR

ELU

DE

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

3

PRELUDE

Diabetes has become one of the

leading public health issues in the

country. The Government of India has

a strong commitment to tackle this challenge

through the National Program on Prevention

and Control of Cancer, Diabetes, Cardiovascular

Diseases and Stroke (NPCDCS) programme. A

strong need was being felt to understand the

enablers and barriers at the State level with

regard to the implementation of this

ambitious National program. The

Confederation of Indian Industry in partnership

with Eli Lilly has taken a lead in creating

platforms at the State and the National levels

for cross learning and facilitating a dialogue

amongst multi stakeholder group towards

strengthening the implementation of the

existing Government policies around NCDs

with focus on Diabetes.

This National White Paper is intended to

encapsulate some of the best practices and the

suggestions from a diverse range of experts

engaged in the public health with a keen

interest in the NCDs domain. The

recommendations in this report will be useful

while the NPCDCS programme is all set to

expand in the country and strengthen the

Diabetes component of the program in

particular. The recommendations included

herein are derived from the experience and

knowledge of professionals who have been

working in the field of Non Communicable

Diseases for many years and thus reflect on the

real-life situations in the field.

CII is confident that this report would be a

useful tool in the hands of policy makers,

program managers, healthcare providers and

other agencies working in the field of Non

Communicable Diseases. This report can serve

as a ready reckoner for planning and

implementing diabetes management

interventions.

CII would also like to thank all the partners for

their efforts in analyzing and collating the

proceedings of the State level consultations

and drafting this White Paper. CII would like to

specially thank Eli Lilly and Company for their

partnership and guidance which has facilitated

in creating a pioneering and much needed

platform for knowledge sharing on NCDs in

the country and exploring possibilities for

private sector engagement to complement

ongoing government initiatives.

CII is committed to join this partnership

paradigm and would like to express sincere

gratitude to the Government officials from

Ministry of Health and Family Welfare, State

Departments of Health, Nodal Officers for

NCD, members of the Scientific Committee and

Indian Council of Medical Research for their

invaluable inputs and suggestions towards

development of this report. It would not have

been possible to prepare this report without

the rich inputs from our industry partners, non-

governmental organizations and the academia.

Page 95: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

PR

ELU

DE

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

3

PRELUDE

Diabetes has become one of the

leading public health issues in the

country. The Government of India has

a strong commitment to tackle this challenge

through the National Program on Prevention

and Control of Cancer, Diabetes, Cardiovascular

Diseases and Stroke (NPCDCS) programme. A

strong need was being felt to understand the

enablers and barriers at the State level with

regard to the implementation of this

ambitious National program. The

Confederation of Indian Industry in partnership

with Eli Lilly has taken a lead in creating

platforms at the State and the National levels

for cross learning and facilitating a dialogue

amongst multi stakeholder group towards

strengthening the implementation of the

existing Government policies around NCDs

with focus on Diabetes.

This National White Paper is intended to

encapsulate some of the best practices and the

suggestions from a diverse range of experts

engaged in the public health with a keen

interest in the NCDs domain. The

recommendations in this report will be useful

while the NPCDCS programme is all set to

expand in the country and strengthen the

Diabetes component of the program in

particular. The recommendations included

herein are derived from the experience and

knowledge of professionals who have been

working in the field of Non Communicable

Diseases for many years and thus reflect on the

real-life situations in the field.

CII is confident that this report would be a

useful tool in the hands of policy makers,

program managers, healthcare providers and

other agencies working in the field of Non

Communicable Diseases. This report can serve

as a ready reckoner for planning and

implementing diabetes management

interventions.

CII would also like to thank all the partners for

their efforts in analyzing and collating the

proceedings of the State level consultations

and drafting this White Paper. CII would like to

specially thank Eli Lilly and Company for their

partnership and guidance which has facilitated

in creating a pioneering and much needed

platform for knowledge sharing on NCDs in

the country and exploring possibilities for

private sector engagement to complement

ongoing government initiatives.

CII is committed to join this partnership

paradigm and would like to express sincere

gratitude to the Government officials from

Ministry of Health and Family Welfare, State

Departments of Health, Nodal Officers for

NCD, members of the Scientific Committee and

Indian Council of Medical Research for their

invaluable inputs and suggestions towards

development of this report. It would not have

been possible to prepare this report without

the rich inputs from our industry partners, non-

governmental organizations and the academia.

Page 96: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

India is a vast, heterogeneous country with

an approximate population of 1.1 billion

people, a complex socio-economic milieu,

and immense diversity in culture, dialects and

customs. Indian health system is also multi-

faceted, with differing public and privately-

funded health infrastructure, catering to the

diverse needs and demands. These factors

together necessitate the need for having

locally relevant, specific and evidence-based

policy options. This also underscores the

importance of generating a robust,

representative evidence base that documents

the disease burden, vulnerable population

groups and disease determinants.

India is also going through a demographic

transition wherein approximately 67% of the

population is in the economically productive

age-group (15-65 years) and thus predisposed

to development of non-communicable

diseases. This transition is compounded by the

fact that there is a rapid rate of urbanization

occurring in India with an annual increase of

almost 2.4%. The migratory population

(moving from rural to urban areas) is especially

prone to non-communicable diseases like

Diabetes.

By 2030, India's diabetes burden is expected to

cross the 100 million mark. Considering the

rising burden of non-communicable diseases

and existing risk factors, Government of India

initiated the integrated National Program for

Prevention and Control of Cancers, Diabetes,

Cardiovascular Diseases and Stroke (NPCDCS).

The program attempts to create a wider

knowledge base in the community for effective

prevention, detection, referral and treatment

strategies through convergence with the

ongoing interventions and other national

programs.

The objective of conducting round-table

discussions and developing this whitepaper

was to identify and assess the strengths, gaps,

opportunities and the best practices pertaining

to policies for managing Diabetes in India. This

white-paper is an outcome of series of 5 state

round-table discussions and scores of in-depth

interviews with several stakeholders from

within and outside the Government, working

on Diabetes management. The roundtable

discussions identified and highlighted some of

the broader infrastructure, financing and

workforce issues and suggested specific

solutions for overcoming those constraints.

The research and this whitepaper clearly

demonstrate the fact that each state has its

own strengths, weaknesses and priorities which

differ from other states in many ways. Over the

last two years, Diabetes management

interventions under NPCDCS have reached

more than 17.6 million patients, but with the

incidence still going up, it is essential to scale-

up the effective interventions. The

Government' plans to scale up the response to EX

EC

UTIV

E S

UM

MA

RY

EX

EC

UTIV

E S

UM

MA

RY

EXECUTIVE SUMMARY

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

5INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

4

the Diabetes epidemic by expanding the

NPCDCS from 100 districts at present to cover

all districts in the country during the 12th

National Five Year Plan is appropriate and

timely.

The national summit is an effort towards

achieving the greater objective of establishing

a platform for evidence based advocacy - using

data for devising policy solutions for making

India better prepared to tackle the challenge of

increasing burden of diabetes. The summit

features the united efforts of advocacy groups,

academia, professional bodies, Government

officials and agencies, public and private

healthcare providers and healthcare industry

partners, who have all come together to

contribute to this initiative.

The round-table discussions and analysis of

qualitative information was conducted in line

with the strategic framework of NPCDCS and

classified under the following five broad areas:

1. Prevention

2. Early detection (and screening)

3. Treatment

4. Training and Capacity Development

5. Monitoring, Surveillance and Evaluation

The discussions and analysis yielded the

following key insights into each of the

intervention areas:

1. Prevention: There is very limited awareness

in the community regarding ways in which

non communicable diseases can be

prevented. Most of the messages are linked

to treatment of the disease. It is essential to

develop locally relevant messages around

good dietary practices, exercise, ante-natal

care, etc. Both inter-personal

communication and mass-media modes

should be used to disseminate the

messages. There are several stakeholders in

public and private sector already working on

health issues. The activities of all the

potential partners need to be synergized

with the national program (NPCDCS) to

have the maximum impact. Through

appropriate messaging and reaching out

with these messages to the community, it is

possible to reduce the incidence of diabetes

in the community.

2. Early detection (and screening): As much

as we might desire, despite prevention there

would be several new cases of diabetes in

the community every year. As of now only

49% of the total cases get detected with the

disease and many of these cases are

detected after the onset of complications.

This not only worsens the prognosis of the

disease but also increases the cost of

treatment. It is essential to detect every case

of pre-diabetes and diabetes, early. Through

the existing system of healthcare providers

and health facilities, it is important to screen

Page 97: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

India is a vast, heterogeneous country with

an approximate population of 1.1 billion

people, a complex socio-economic milieu,

and immense diversity in culture, dialects and

customs. Indian health system is also multi-

faceted, with differing public and privately-

funded health infrastructure, catering to the

diverse needs and demands. These factors

together necessitate the need for having

locally relevant, specific and evidence-based

policy options. This also underscores the

importance of generating a robust,

representative evidence base that documents

the disease burden, vulnerable population

groups and disease determinants.

India is also going through a demographic

transition wherein approximately 67% of the

population is in the economically productive

age-group (15-65 years) and thus predisposed

to development of non-communicable

diseases. This transition is compounded by the

fact that there is a rapid rate of urbanization

occurring in India with an annual increase of

almost 2.4%. The migratory population

(moving from rural to urban areas) is especially

prone to non-communicable diseases like

Diabetes.

By 2030, India's diabetes burden is expected to

cross the 100 million mark. Considering the

rising burden of non-communicable diseases

and existing risk factors, Government of India

initiated the integrated National Program for

Prevention and Control of Cancers, Diabetes,

Cardiovascular Diseases and Stroke (NPCDCS).

The program attempts to create a wider

knowledge base in the community for effective

prevention, detection, referral and treatment

strategies through convergence with the

ongoing interventions and other national

programs.

The objective of conducting round-table

discussions and developing this whitepaper

was to identify and assess the strengths, gaps,

opportunities and the best practices pertaining

to policies for managing Diabetes in India. This

white-paper is an outcome of series of 5 state

round-table discussions and scores of in-depth

interviews with several stakeholders from

within and outside the Government, working

on Diabetes management. The roundtable

discussions identified and highlighted some of

the broader infrastructure, financing and

workforce issues and suggested specific

solutions for overcoming those constraints.

The research and this whitepaper clearly

demonstrate the fact that each state has its

own strengths, weaknesses and priorities which

differ from other states in many ways. Over the

last two years, Diabetes management

interventions under NPCDCS have reached

more than 17.6 million patients, but with the

incidence still going up, it is essential to scale-

up the effective interventions. The

Government' plans to scale up the response to EX

EC

UTIV

E S

UM

MA

RY

EX

EC

UTIV

E S

UM

MA

RY

EXECUTIVE SUMMARY

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

5INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

4

the Diabetes epidemic by expanding the

NPCDCS from 100 districts at present to cover

all districts in the country during the 12th

National Five Year Plan is appropriate and

timely.

The national summit is an effort towards

achieving the greater objective of establishing

a platform for evidence based advocacy - using

data for devising policy solutions for making

India better prepared to tackle the challenge of

increasing burden of diabetes. The summit

features the united efforts of advocacy groups,

academia, professional bodies, Government

officials and agencies, public and private

healthcare providers and healthcare industry

partners, who have all come together to

contribute to this initiative.

The round-table discussions and analysis of

qualitative information was conducted in line

with the strategic framework of NPCDCS and

classified under the following five broad areas:

1. Prevention

2. Early detection (and screening)

3. Treatment

4. Training and Capacity Development

5. Monitoring, Surveillance and Evaluation

The discussions and analysis yielded the

following key insights into each of the

intervention areas:

1. Prevention: There is very limited awareness

in the community regarding ways in which

non communicable diseases can be

prevented. Most of the messages are linked

to treatment of the disease. It is essential to

develop locally relevant messages around

good dietary practices, exercise, ante-natal

care, etc. Both inter-personal

communication and mass-media modes

should be used to disseminate the

messages. There are several stakeholders in

public and private sector already working on

health issues. The activities of all the

potential partners need to be synergized

with the national program (NPCDCS) to

have the maximum impact. Through

appropriate messaging and reaching out

with these messages to the community, it is

possible to reduce the incidence of diabetes

in the community.

2. Early detection (and screening): As much

as we might desire, despite prevention there

would be several new cases of diabetes in

the community every year. As of now only

49% of the total cases get detected with the

disease and many of these cases are

detected after the onset of complications.

This not only worsens the prognosis of the

disease but also increases the cost of

treatment. It is essential to detect every case

of pre-diabetes and diabetes, early. Through

the existing system of healthcare providers

and health facilities, it is important to screen

Page 98: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

7

as many "high-risk" people as possible.

Health facilities need to be equipped with

essential diagnostic equipment ranging

from Glucometer and Urine testing kits to

auto-analyzers, as the need be. The

community also needs to be made aware

about the need and availability of screening

facilities for diabetes. Integration of

screening services amongst the existing

healthcare providers and other national

programs would go a long way in increasing

the rate of detection and avoiding

duplication of efforts.

3. Treatment: It is essential that every

detected case of diabetes receives timely

and appropriate treatment. Data suggests

that out of the diagnosed cases, 15% do not

receive any treatment at all, while there

would be many more who receive

inappropriate treatment. It is essential to

have the key public health facilities well

staffed with appropriately skilled and

equipped manpower to provide access to

treatment services. It is also vital to have

and follow standard treatment protocols for

disease management. Deficiencies in human

resources could be mitigated through multi-

skilling of healthcare providers, developing

public private partnerships and increasing

the availability of institutes for training of

medical and paramedical healthcare

providers. By strengthening diagnostic

facilities and making affordable drugs EX

EC

UTIV

E S

UM

MA

RY

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

6

available at the health facilities, it is possible

to increase the uptake and compliance

amongst diabetic patients. Strengthening

supply chain for anti-diabetic drugs,

developing linkages with community health

insurance schemes and better counselling

services could ensure higher compliance

and lower rate of complications in people

with diabetes.

4. Training and Capacity Development: In

order to ensure that the healthcare services

of optimum quality are being provided to

the people with diabetes in India, it is

important to have well trained manpower.

Due to the rapid changes in treatment

modalities and available options, capacity

development starts from the first day of

academic training and continues until the

last day in service. Thus it is important that

all healthcare providers be linked to an

ongoing medical education process (CME),

which provides them with the opportunities

to stay updated on the treatment modalities

for diabetes. The policy makers and

program managers also need to be aware

about the treatment modalities to enable

them in taking appropriate policy and

programmatic decisions pertaining to the

interventions aimed at prevention and

treatment of diabetes. Both in-person and

virtual training platforms should be

strengthened to create greater

opportunities for capacity development. In

EX

EC

UTIV

E S

UM

MA

RY

addition to training, it is essential for the

program managers to be capacitated in

terms of decision-making authority to

effectively and efficiently run the program at

state and district levels. Having the

knowledge and the ability to take

appropriate decisions could significantly

strengthen the NPCDCS program in the

country.

5. Monitoring, Surveillance and Evaluation:

While several monitoring and reporting

systems exist, there is very limited

programmatic use of these systems. A

robust monitoring system can greatly help

in making programmatic interventions more

effective and efficient, while ensuring

accountability of healthcare providers. It is

possible to strengthen the monitoring

system by integrating the multitude of

reporting systems into one and having a

mechanism of analyzing the data for

program management purposes. An

electronic medical records system linked to

unique ID cards could potentially strengthen

the disease management in the country.

Quality assurance mechanisms like

prescription audits, active disease

surveillance and programmatic evaluations

would significantly improve patient

outcomes.

During the course of deliberations and

consultations, many examples of effective,

efficient and culturally relevant interventions

were identified. These interventions could form

the basis of establishing and scaling up

relevant systems for prevention, early

diagnosis, and treatment of Diabetes in India.

While a lot of good policies exist and resources

are made available, it is possible to improve

the outputs of these policies through effective

utilization of available resources. It is hoped

that the outputs of this initiative would support

the program in achieving ambitious outcomes

for the states and the country.

Page 99: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

7

as many "high-risk" people as possible.

Health facilities need to be equipped with

essential diagnostic equipment ranging

from Glucometer and Urine testing kits to

auto-analyzers, as the need be. The

community also needs to be made aware

about the need and availability of screening

facilities for diabetes. Integration of

screening services amongst the existing

healthcare providers and other national

programs would go a long way in increasing

the rate of detection and avoiding

duplication of efforts.

3. Treatment: It is essential that every

detected case of diabetes receives timely

and appropriate treatment. Data suggests

that out of the diagnosed cases, 15% do not

receive any treatment at all, while there

would be many more who receive

inappropriate treatment. It is essential to

have the key public health facilities well

staffed with appropriately skilled and

equipped manpower to provide access to

treatment services. It is also vital to have

and follow standard treatment protocols for

disease management. Deficiencies in human

resources could be mitigated through multi-

skilling of healthcare providers, developing

public private partnerships and increasing

the availability of institutes for training of

medical and paramedical healthcare

providers. By strengthening diagnostic

facilities and making affordable drugs EX

EC

UTIV

E S

UM

MA

RY

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

6

available at the health facilities, it is possible

to increase the uptake and compliance

amongst diabetic patients. Strengthening

supply chain for anti-diabetic drugs,

developing linkages with community health

insurance schemes and better counselling

services could ensure higher compliance

and lower rate of complications in people

with diabetes.

4. Training and Capacity Development: In

order to ensure that the healthcare services

of optimum quality are being provided to

the people with diabetes in India, it is

important to have well trained manpower.

Due to the rapid changes in treatment

modalities and available options, capacity

development starts from the first day of

academic training and continues until the

last day in service. Thus it is important that

all healthcare providers be linked to an

ongoing medical education process (CME),

which provides them with the opportunities

to stay updated on the treatment modalities

for diabetes. The policy makers and

program managers also need to be aware

about the treatment modalities to enable

them in taking appropriate policy and

programmatic decisions pertaining to the

interventions aimed at prevention and

treatment of diabetes. Both in-person and

virtual training platforms should be

strengthened to create greater

opportunities for capacity development. In

EX

EC

UTIV

E S

UM

MA

RY

addition to training, it is essential for the

program managers to be capacitated in

terms of decision-making authority to

effectively and efficiently run the program at

state and district levels. Having the

knowledge and the ability to take

appropriate decisions could significantly

strengthen the NPCDCS program in the

country.

5. Monitoring, Surveillance and Evaluation:

While several monitoring and reporting

systems exist, there is very limited

programmatic use of these systems. A

robust monitoring system can greatly help

in making programmatic interventions more

effective and efficient, while ensuring

accountability of healthcare providers. It is

possible to strengthen the monitoring

system by integrating the multitude of

reporting systems into one and having a

mechanism of analyzing the data for

program management purposes. An

electronic medical records system linked to

unique ID cards could potentially strengthen

the disease management in the country.

Quality assurance mechanisms like

prescription audits, active disease

surveillance and programmatic evaluations

would significantly improve patient

outcomes.

During the course of deliberations and

consultations, many examples of effective,

efficient and culturally relevant interventions

were identified. These interventions could form

the basis of establishing and scaling up

relevant systems for prevention, early

diagnosis, and treatment of Diabetes in India.

While a lot of good policies exist and resources

are made available, it is possible to improve

the outputs of these policies through effective

utilization of available resources. It is hoped

that the outputs of this initiative would support

the program in achieving ambitious outcomes

for the states and the country.

Page 100: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

BACKGROUND

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

9

1 Source: NRHM Mission Document, http://en.wikipedia.org/wiki/National_Rural_Health_Mission

2 Source: SRS 2011-12 data; http://mohfw.nic.in/ WriteReadData/l892s/9457038092AnnualReporthealth.pdf3 Source: According to Secretary of Health and Family Welfare, Published April 6, 2013, Bulletin4 Source: 12th National 5yr plan5 Source: As per the International Diabetes Federation's (IDF) fifth diabetes atlas.

BA

CKG

RO

UN

D

n

n

n

n

n

n

n

n

PHCs to be included under the program

Screening of common cancers ( oral, breast

and cervical) at CHC and above

Cardiac Care unit / Intensive Care Unit (ICU)

in at least 25% district hospitals, wherever

feasible

Linkages with Medical Colleges for

mentoring the districts and to provide

outreach and referral services

Screening of diabetes and hypertension in

urban slums in 33 cities of more than one

million population

Chemotherapy facilities in at least 25% of

district hospitals, where ever feasible.

Establishment of 20 State Cancer Institutes

& 50 Tertiary Cancer Centres with

augmented funding

Government of India (GOI) and State share :

75: 25 90: 10 in North East and hilly states

By 2030, India's diabetes burden is expected to

cross the 100 million mark as against 87 5million, which was the previous estimate . The

country is also the largest contributor to

I

n

n

ndian healthcare is undergoing a unique

transition. The health system is undergoing

systemic reforms through infusion of 1additional public funds as part of NRHM .

There has been a significant reduction in infant

and maternal mortality in the country over the 2past 10 years since NRHM was launched .

Although it is difficult to singly attribute this

reduction to the policy changes and reforms in

the health system, the correlation is evident.

While there is clear evidence of better control

over common maternal and childhood illnesses

through the efforts of the Government, there is

an increasing incidence of non-communicable 3diseases (NCD) in the country . The National

Program for Cancer, Diabetes, Cardiovascular

Diseases and Stroke launched by the Ministry

of Health and Family welfare is a visible and

important testament to the fact that the

Government is cognizant of the issue.

Government of India has developed a strategy

for implementing the program as part of the

12th National five-year plan. This strategy 4includes the following :

Thrust on health promotion

Screening for diabetes and hypertension to

be continued

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BACKGROUND

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

9

1 Source: NRHM Mission Document, http://en.wikipedia.org/wiki/National_Rural_Health_Mission

2 Source: SRS 2011-12 data; http://mohfw.nic.in/ WriteReadData/l892s/9457038092AnnualReporthealth.pdf3 Source: According to Secretary of Health and Family Welfare, Published April 6, 2013, Bulletin4 Source: 12th National 5yr plan5 Source: As per the International Diabetes Federation's (IDF) fifth diabetes atlas.

BA

CKG

RO

UN

D

n

n

n

n

n

n

n

n

PHCs to be included under the program

Screening of common cancers ( oral, breast

and cervical) at CHC and above

Cardiac Care unit / Intensive Care Unit (ICU)

in at least 25% district hospitals, wherever

feasible

Linkages with Medical Colleges for

mentoring the districts and to provide

outreach and referral services

Screening of diabetes and hypertension in

urban slums in 33 cities of more than one

million population

Chemotherapy facilities in at least 25% of

district hospitals, where ever feasible.

Establishment of 20 State Cancer Institutes

& 50 Tertiary Cancer Centres with

augmented funding

Government of India (GOI) and State share :

75: 25 90: 10 in North East and hilly states

By 2030, India's diabetes burden is expected to

cross the 100 million mark as against 87 5million, which was the previous estimate . The

country is also the largest contributor to

I

n

n

ndian healthcare is undergoing a unique

transition. The health system is undergoing

systemic reforms through infusion of 1additional public funds as part of NRHM .

There has been a significant reduction in infant

and maternal mortality in the country over the 2past 10 years since NRHM was launched .

Although it is difficult to singly attribute this

reduction to the policy changes and reforms in

the health system, the correlation is evident.

While there is clear evidence of better control

over common maternal and childhood illnesses

through the efforts of the Government, there is

an increasing incidence of non-communicable 3diseases (NCD) in the country . The National

Program for Cancer, Diabetes, Cardiovascular

Diseases and Stroke launched by the Ministry

of Health and Family welfare is a visible and

important testament to the fact that the

Government is cognizant of the issue.

Government of India has developed a strategy

for implementing the program as part of the

12th National five-year plan. This strategy 4includes the following :

Thrust on health promotion

Screening for diabetes and hypertension to

be continued

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CKG

RO

UN

D

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

11

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CKG

RO

UN

D

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

10

regional mortality

with 983,000 deaths

caused due to

diabetes in year 2012.

Considering the rising

burden of NCDs and

common risk factors

to major non-communicable diseases,

Government of India initiated an integrated

National Program for Prevention and Control

of Cancers, Diabetes, Cardiovascular Diseases

and Stroke (NPCDCS). The focus of the

program is on health promotion and

prevention, strengthening of infrastructure

including human resources, early diagnosis and

management of disease and integration with

the primary health care system through NCD

cells at different levels for optimal operational

synergies.

Given that close to 70% of India's population

lives in rural areas, there is a need to have

strategies aimed at reaching out to the rural

masses. There is a distinct possibility of having

a high ratio of undiagnosed cases and also a

higher than expected burden of diabetes in

rural areas. There are also large disparities in

human and infrastructural resource allocation

between rural and urban areas which can lead

to divergence in disease outcomes.

The NPCDCS thus also aims at the integration

of NCD interventions with the NRHM

framework for optimal utilization of resources

for provision of seamless services to the

beneficiaries in rural areas. Thus, the

institutional linkages of NPCDCS at national,

state and district level with the Health

Societies, sharing administrative and financial

structure of NRHM becomes crucial for

NPCDCS. The NCD cells at various levels have

been established to ensure this integration,

implementation and supervision of the

program activities related to NCDs. The

program activities include health promotion, 6early diagnosis, treatment, referral and

measurement of the outcomes.

Simultaneously, the program attempts to

create a wider knowledge base in the

community for effective prevention, detection,

referrals and treatment strategies through

convergence with the ongoing interventions of

National Rural Health Mission (NRHM),

National Tobacco Control Program (NTCP), and

National Program for Health Care of Elderly

(NPHCE) etc.

Within the context of NCDs, there has been a

substantial and noticeable increase in the 7disease burden of Diabetes in the country .

6 NPCDCS mission document summary- http://www.mohfw.nic.in/NRHM/

Review%20Meeting%20on%20NRHM%20presentation/12th%20Sept/PDF/NPCDCS%20(JS-AG).pdf7 ICMR and WHO -http://icmr.nic.in/ annual/non.htm, http://www.who.int/ nmh/publications/ncd_report_full_en.pdf

The burgeoning disease burden of Diabetes in

the country prompted the Ministry of Health

and Family welfare to identify and publish a set

of guidelines and implementation measures for

running the Diabetes management

interventions under NPCDCS in the country.

While the incidence of DM in the country is

increasing, there has also been a rapid change

and development in the disease treatment

methods, available drugs and tools to improve

disease management, patient compliance etc.

Considerable research needs to be conducted

to develop and test tools for decision makers

to use for improving health care efficiency (e.g.,

relative drivers of costs, best practices in

efficient care delivery, feedback and reporting

methods) for the NPCDCS program. To

facilitate an evidence-based, participatory and

transparent process for prioritizing measures,

the Confederation Of Indian Industries (CII)

and Eli Lilly and Company created a roadmap

in consultation with the Scientific committee

for engaging stakeholders for identifying

effective program strategies.

This initiative was commissioned to examine

what issues and challenges are being faced by

the NPCDCS program at the national and state

levels and to document best practices across

different states. This report documents the

process, deliberations, and results of the

stakeholder consultations, in-depth interviews

and structured surveys administered to key

stakeholders.

BuildingEvidence

OrganizationEvidence

Economic andFinancialEvidence

ImplementationEvidence

AttitudinalEvidence

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CKG

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D

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

11

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CKG

RO

UN

D

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

10

regional mortality

with 983,000 deaths

caused due to

diabetes in year 2012.

Considering the rising

burden of NCDs and

common risk factors

to major non-communicable diseases,

Government of India initiated an integrated

National Program for Prevention and Control

of Cancers, Diabetes, Cardiovascular Diseases

and Stroke (NPCDCS). The focus of the

program is on health promotion and

prevention, strengthening of infrastructure

including human resources, early diagnosis and

management of disease and integration with

the primary health care system through NCD

cells at different levels for optimal operational

synergies.

Given that close to 70% of India's population

lives in rural areas, there is a need to have

strategies aimed at reaching out to the rural

masses. There is a distinct possibility of having

a high ratio of undiagnosed cases and also a

higher than expected burden of diabetes in

rural areas. There are also large disparities in

human and infrastructural resource allocation

between rural and urban areas which can lead

to divergence in disease outcomes.

The NPCDCS thus also aims at the integration

of NCD interventions with the NRHM

framework for optimal utilization of resources

for provision of seamless services to the

beneficiaries in rural areas. Thus, the

institutional linkages of NPCDCS at national,

state and district level with the Health

Societies, sharing administrative and financial

structure of NRHM becomes crucial for

NPCDCS. The NCD cells at various levels have

been established to ensure this integration,

implementation and supervision of the

program activities related to NCDs. The

program activities include health promotion, 6early diagnosis, treatment, referral and

measurement of the outcomes.

Simultaneously, the program attempts to

create a wider knowledge base in the

community for effective prevention, detection,

referrals and treatment strategies through

convergence with the ongoing interventions of

National Rural Health Mission (NRHM),

National Tobacco Control Program (NTCP), and

National Program for Health Care of Elderly

(NPHCE) etc.

Within the context of NCDs, there has been a

substantial and noticeable increase in the 7disease burden of Diabetes in the country .

6 NPCDCS mission document summary- http://www.mohfw.nic.in/NRHM/

Review%20Meeting%20on%20NRHM%20presentation/12th%20Sept/PDF/NPCDCS%20(JS-AG).pdf7 ICMR and WHO -http://icmr.nic.in/ annual/non.htm, http://www.who.int/ nmh/publications/ncd_report_full_en.pdf

The burgeoning disease burden of Diabetes in

the country prompted the Ministry of Health

and Family welfare to identify and publish a set

of guidelines and implementation measures for

running the Diabetes management

interventions under NPCDCS in the country.

While the incidence of DM in the country is

increasing, there has also been a rapid change

and development in the disease treatment

methods, available drugs and tools to improve

disease management, patient compliance etc.

Considerable research needs to be conducted

to develop and test tools for decision makers

to use for improving health care efficiency (e.g.,

relative drivers of costs, best practices in

efficient care delivery, feedback and reporting

methods) for the NPCDCS program. To

facilitate an evidence-based, participatory and

transparent process for prioritizing measures,

the Confederation Of Indian Industries (CII)

and Eli Lilly and Company created a roadmap

in consultation with the Scientific committee

for engaging stakeholders for identifying

effective program strategies.

This initiative was commissioned to examine

what issues and challenges are being faced by

the NPCDCS program at the national and state

levels and to document best practices across

different states. This report documents the

process, deliberations, and results of the

stakeholder consultations, in-depth interviews

and structured surveys administered to key

stakeholders.

BuildingEvidence

OrganizationEvidence

Economic andFinancialEvidence

ImplementationEvidence

AttitudinalEvidence

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INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

13

OBJECTIVES OF THE INITIATIVE

OB

JEC

TIV

ES O

F TH

E IN

ITIA

TIV

E

be scaled up and aimed at reducing

mortality and morbidity due to diabetes

Sensitization and capacity building of all

state nodal officers across states on high

level policies around NCDs.

Exploring PPP opportunities and

involvement of industries to complement

the NCPCDCS that could be expanded

through the CII network

n

n

Tn

n

o help facilitate an evidence-based and

transparent process for prioritizing

measures, the Confederation Of Indian

Industries (CII) and Eli Lilly & Company (India)

Pvt. Ltd established a partnership with the

following broad objectives:

create a roadmap in consultation with

key thought leaders in the field for

strengthening the policies drafted for

prevention and treatment of DM in India

Identifying potentially efficacious

interventions and best practices that could

To

Round table venues

NPCDCS Prog states

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INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

13

OBJECTIVES OF THE INITIATIVE

OB

JEC

TIV

ES O

F TH

E IN

ITIA

TIV

E

be scaled up and aimed at reducing

mortality and morbidity due to diabetes

Sensitization and capacity building of all

state nodal officers across states on high

level policies around NCDs.

Exploring PPP opportunities and

involvement of industries to complement

the NCPCDCS that could be expanded

through the CII network

n

n

Tn

n

o help facilitate an evidence-based and

transparent process for prioritizing

measures, the Confederation Of Indian

Industries (CII) and Eli Lilly & Company (India)

Pvt. Ltd established a partnership with the

following broad objectives:

create a roadmap in consultation with

key thought leaders in the field for

strengthening the policies drafted for

prevention and treatment of DM in India

Identifying potentially efficacious

interventions and best practices that could

To

Round table venues

NPCDCS Prog states

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INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

15

METHODOLOGY AND DESIGN

METH

OD

OLO

GY

AN

D D

ESIG

N

This project is being organized in two

phases. Two days "National NCD

summit" in Delhi that has been

preceded by state roundtables in selected 5

state capitals. Each roundtable is contemplated

to be a brainstorming session with the

participation from senior Government officials

of NPCDCS, program officers, representatives

of non-government organizations at state and

district level. During the 2 days national

summit the participants will deliberate on a

wide range of topics on diabetes management,

policy issues, best practices, health education

needs, media and technology tools etc. This

state report is an outcome of the process of

intensive technical and programmatic

deliberations held amongst the multitude of

stakeholders involved in the process of

preventing and treating Diabetes Mellitus in

India.

State Round Tables- multi stakeholders consultation

Recommendations and suggestions

Captured in form of State White Paper

Idea generation –Group discussions

Actionable points-Report

Documentingbest practices

Personalinterviews

Secondaryresearch

Collection of evidence

Prevention

CapacityBuilding

Screening

Treatment

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INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

15

METHODOLOGY AND DESIGN

METH

OD

OLO

GY

AN

D D

ESIG

N

This project is being organized in two

phases. Two days "National NCD

summit" in Delhi that has been

preceded by state roundtables in selected 5

state capitals. Each roundtable is contemplated

to be a brainstorming session with the

participation from senior Government officials

of NPCDCS, program officers, representatives

of non-government organizations at state and

district level. During the 2 days national

summit the participants will deliberate on a

wide range of topics on diabetes management,

policy issues, best practices, health education

needs, media and technology tools etc. This

state report is an outcome of the process of

intensive technical and programmatic

deliberations held amongst the multitude of

stakeholders involved in the process of

preventing and treating Diabetes Mellitus in

India.

State Round Tables- multi stakeholders consultation

Recommendations and suggestions

Captured in form of State White Paper

Idea generation –Group discussions

Actionable points-Report

Documentingbest practices

Personalinterviews

Secondaryresearch

Collection of evidence

Prevention

CapacityBuilding

Screening

Treatment

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METH

OD

OLO

GY

AN

D D

ESIG

N

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

16

The process involved the following steps:

1. Primary Research: Administering

structured questionnaires (quantitative

assessment) for key stakeholders followed

by thematic group discussions (qualitative

research) around the issue as part of the

state round-table discussions with the

participation from Directors and Program

officers of NCD program, representatives of

non-government organizations and private

sector

2. Secondary Research: Review of existing

data and information related to disease

burden and prevention & treatment of DM

in India

3. Triangulation of qualitative and

quantitative primary data with secondary

data followed by policy analysis.

THE ROUNDTABLE DISCUSSIONS

National NCD summit-Modus

Stage 1• 5 Regional multi

stakeholders consultation (State Round Tables)

Stage 2• Interviews with key

individuals/ institutions

• Collation and analysis of the findings in form of state specific

Stage 3• National NCD

summit (7-8th June)

Stage 4• CII translates the

recommendations into action with industry involvement for strengthening NCD initiatives in country

reports

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METH

OD

OLO

GY

AN

D D

ESIG

N

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

16

The process involved the following steps:

1. Primary Research: Administering

structured questionnaires (quantitative

assessment) for key stakeholders followed

by thematic group discussions (qualitative

research) around the issue as part of the

state round-table discussions with the

participation from Directors and Program

officers of NCD program, representatives of

non-government organizations and private

sector

2. Secondary Research: Review of existing

data and information related to disease

burden and prevention & treatment of DM

in India

3. Triangulation of qualitative and

quantitative primary data with secondary

data followed by policy analysis.

THE ROUNDTABLE DISCUSSIONS

National NCD summit-Modus

Stage 1• 5 Regional multi

stakeholders consultation (State Round Tables)

Stage 2• Interviews with key

individuals/ institutions

• Collation and analysis of the findings in form of state specific

Stage 3• National NCD

summit (7-8th June)

Stage 4• CII translates the

recommendations into action with industry involvement for strengthening NCD initiatives in country

reports

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TH

E R

OU

ND

TAB

LE D

ISC

USSIO

NS

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

19

Healthcare delivery model under NPCDCS (NCD Program)

3. Treatment strengthening - by ensuring

availability of Healthcare providers, logistics

and supplies

4. Capacity Development and training of

healthcare providers for providing

appropriate counselling, treatment and

support

5. Monitoring and Surveillance for

improving Quality of Healthcare services for

DM (Quality Assurance and Monitoring

ystems)

During the deliberations in the

roundtable meeting, 1:1 interviews

and surveys, the existing status of the

program was assessed, strengths, issues and

gaps identified and the way forward charted

out. The key areas of intervention were

classified (linked to the NPCDCS framework) as

follows:

1. Prevention of disease - through

community sensitization and outreach

2. Early Diagnosis - through timely screening

at community level

Institutional framework Public Health Infrastructure Services

Ref

erra

ls

Medical collegestertiary carecentres/RCC

Stat

e N

CO C

ell

Dis

tric

t N

CD C

ell

Bloc

k CH

C

Vill

age

Hea

lth

Com

mitt

ee

District HospitalNCD Clinic

Cardiac care unitCancer care facility

TertiaryLevel

CHCNCD Clinic

Early diagnosis and management, laboratoryinvestigations, home based care, referrals

Sub Centre- Screening facility(Health promotion, opportunistic screening, referral)

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TH

E R

OU

ND

TAB

LE D

ISC

USSIO

NS

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

19

Healthcare delivery model under NPCDCS (NCD Program)

3. Treatment strengthening - by ensuring

availability of Healthcare providers, logistics

and supplies

4. Capacity Development and training of

healthcare providers for providing

appropriate counselling, treatment and

support

5. Monitoring and Surveillance for

improving Quality of Healthcare services for

DM (Quality Assurance and Monitoring

ystems)

During the deliberations in the

roundtable meeting, 1:1 interviews

and surveys, the existing status of the

program was assessed, strengths, issues and

gaps identified and the way forward charted

out. The key areas of intervention were

classified (linked to the NPCDCS framework) as

follows:

1. Prevention of disease - through

community sensitization and outreach

2. Early Diagnosis - through timely screening

at community level

Institutional framework Public Health Infrastructure Services

Ref

erra

ls

Medical collegestertiary carecentres/RCC

Stat

e N

CO C

ell

Dis

tric

t N

CD C

ell

Bloc

k CH

C

Vill

age

Hea

lth

Com

mitt

ee

District HospitalNCD Clinic

Cardiac care unitCancer care facility

TertiaryLevel

CHCNCD Clinic

Early diagnosis and management, laboratoryinvestigations, home based care, referrals

Sub Centre- Screening facility(Health promotion, opportunistic screening, referral)

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E R

OU

ND

TAB

LE D

ISC

USSIO

NS

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

20

Multi-stakeholder dialogue and brainstorming

NGOs20%

Government40%

Private practioners

24%

Academics16%

Stakeholders’ Profile

NATIONAL SUMMIT FRAMEWORK

Maharashtra Chhattisgarh Rajasthan West Bengal Kerala

Development Organizations , NGOs, Missions- Chellaram, Bombay first, Heal foundation, Sightsavers

Development Organizations , NGOs, Missions- JAN SWASTHYA SAHYOG, Sankalp, Brahma kumari ashram

Development Organizations , NGOs, Missions- UNICEF, PSI, PRAYAS, Sightsavers

Development Organizations , NGOs, Missions- WHO, CARE, SIGHTSAVERS IDEA, Ronald Ross mission, Jagran (Pehel)

Medical Institutions and Universities- KEM Hospital, Nair hospital, GT hospital, Sion Hospital

Medical Institutions and Universities- Diabetes research society, Government Medical college,

Medical Institutions and Universities- IIHMR, Fortis, Janana, JK Lon, Rajasthan Medical services Corporation, SMS College, AYUSH

Medical Institutions and Universities- RNT, Apollo, All India public health institute, IPGMER & SSKM

Medical Institutions and Universities- KMSCL,, TVM, Providence, Achutha Menon Centre, MSSS, Trivandrum Medical college

Government Leaders and Program Officers- NPCDCS, Others-MCGM, Virtual OPD, Medlab

Government Leaders and Program Officers- NPCDCS, NPPCF, ECSPP,CMHOs, Others- SHRC

Government Leaders and Program Officers- NCDCS, National Blindness control program, NRHM, NTCP; Others- SIHFW

Government Leaders and Program Officers- DGHS, Other national programs, NPCDCS

Government Leaders and Program Officers- NRHM, NPCDCS, RNTCP, ESI,

Development Organizations , NGOs, Missions- Kerala Sasthra Sahithya Parishath, Know Diabetes, Indian Institute of Diabetes, Health action by people

Participants' profile (sector wise) consulted during state round table

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OU

ND

TAB

LE D

ISC

USSIO

NS

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

20

Multi-stakeholder dialogue and brainstorming

NGOs20%

Government40%

Private practioners

24%

Academics16%

Stakeholders’ Profile

NATIONAL SUMMIT FRAMEWORK

Maharashtra Chhattisgarh Rajasthan West Bengal Kerala

Development Organizations , NGOs, Missions- Chellaram, Bombay first, Heal foundation, Sightsavers

Development Organizations , NGOs, Missions- JAN SWASTHYA SAHYOG, Sankalp, Brahma kumari ashram

Development Organizations , NGOs, Missions- UNICEF, PSI, PRAYAS, Sightsavers

Development Organizations , NGOs, Missions- WHO, CARE, SIGHTSAVERS IDEA, Ronald Ross mission, Jagran (Pehel)

Medical Institutions and Universities- KEM Hospital, Nair hospital, GT hospital, Sion Hospital

Medical Institutions and Universities- Diabetes research society, Government Medical college,

Medical Institutions and Universities- IIHMR, Fortis, Janana, JK Lon, Rajasthan Medical services Corporation, SMS College, AYUSH

Medical Institutions and Universities- RNT, Apollo, All India public health institute, IPGMER & SSKM

Medical Institutions and Universities- KMSCL,, TVM, Providence, Achutha Menon Centre, MSSS, Trivandrum Medical college

Government Leaders and Program Officers- NPCDCS, Others-MCGM, Virtual OPD, Medlab

Government Leaders and Program Officers- NPCDCS, NPPCF, ECSPP,CMHOs, Others- SHRC

Government Leaders and Program Officers- NCDCS, National Blindness control program, NRHM, NTCP; Others- SIHFW

Government Leaders and Program Officers- DGHS, Other national programs, NPCDCS

Government Leaders and Program Officers- NRHM, NPCDCS, RNTCP, ESI,

Development Organizations , NGOs, Missions- Kerala Sasthra Sahithya Parishath, Know Diabetes, Indian Institute of Diabetes, Health action by people

Participants' profile (sector wise) consulted during state round table

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Diabetes in India". As part of the state round-

tables, key stakeholders identified and

presented the strengths, weaknesses,

opportunities and possible solutions for

strengthening the prevention, diagnosis and

treatment interventions in the state. These

options and opportunities have been compiled

together as part of the national summit

framework.

The framework looks at the issue of Diabetes

management in a continuum from prevention

to treatment and follow-up linked in a matrix

with potential solutions and its expected

impact. Although increased financial allocation

would generally lead to better health

outcomes, it has to be coupled with effective

and efficient strategies to ensure that we get

the best patient outcomes in the given

resources.

In our health system, healthcare providers viz.

Doctors, Nurses, ANMs, Chemists, ASHAs and

Aanganwadi workers are the key drivers of

change. They form the interface between the

community and the health system. Thus the

whole framework of the report is focused on

strengthening this interface through various

interventions, leading to better patient

outcomes and lower chances of health

complications.

Expanding access to health is an

important part of an overall strategy to

achieve universal health coverage. India

will need to make crucial decisions if access

and financial protection in the context of

health are to be expanded to cover the

majority of the population. This initiative on

"Strengthening Policies for Diabetes Care:

Learning from Case Studies" explores the

experiences of implementing NPCDCS across

different states and in the country overall. The

report delves upon the experience and the

outcomes of the interventions in the states, as

they developed strategy to provide optimal

health coverage to people suffering from

Diabetes. The report systematically analyzes

and presents lessons learned from these states

which should be useful for expanding and

improving the Diabetes management initiatives

in India, and for other countries working to

fight this epidemic for providing basic health

access.

There was a long felt need for a national forum

on diabetes from a public health perspective.

Together CII, Eli Lilly & Company and Ministry

of Health & Family Welfare, Government of

India joined hands to bring together learnings

from seven states of India for all the

stakeholders. This phase of primary and

secondary research culminates into the

"National Summit for Strengthening Policies for

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Diabetes in India". As part of the state round-

tables, key stakeholders identified and

presented the strengths, weaknesses,

opportunities and possible solutions for

strengthening the prevention, diagnosis and

treatment interventions in the state. These

options and opportunities have been compiled

together as part of the national summit

framework.

The framework looks at the issue of Diabetes

management in a continuum from prevention

to treatment and follow-up linked in a matrix

with potential solutions and its expected

impact. Although increased financial allocation

would generally lead to better health

outcomes, it has to be coupled with effective

and efficient strategies to ensure that we get

the best patient outcomes in the given

resources.

In our health system, healthcare providers viz.

Doctors, Nurses, ANMs, Chemists, ASHAs and

Aanganwadi workers are the key drivers of

change. They form the interface between the

community and the health system. Thus the

whole framework of the report is focused on

strengthening this interface through various

interventions, leading to better patient

outcomes and lower chances of health

complications.

Expanding access to health is an

important part of an overall strategy to

achieve universal health coverage. India

will need to make crucial decisions if access

and financial protection in the context of

health are to be expanded to cover the

majority of the population. This initiative on

"Strengthening Policies for Diabetes Care:

Learning from Case Studies" explores the

experiences of implementing NPCDCS across

different states and in the country overall. The

report delves upon the experience and the

outcomes of the interventions in the states, as

they developed strategy to provide optimal

health coverage to people suffering from

Diabetes. The report systematically analyzes

and presents lessons learned from these states

which should be useful for expanding and

improving the Diabetes management initiatives

in India, and for other countries working to

fight this epidemic for providing basic health

access.

There was a long felt need for a national forum

on diabetes from a public health perspective.

Together CII, Eli Lilly & Company and Ministry

of Health & Family Welfare, Government of

India joined hands to bring together learnings

from seven states of India for all the

stakeholders. This phase of primary and

secondary research culminates into the

"National Summit for Strengthening Policies for

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Research clearly indicates that countries, states,

regions with greater means of health education 8and awareness have better health outcomes .

giving the healthcare providers and policy

makers the option to choose the best

interventions leads to overall improvement in

the healthcare outcomes of the community. In

practice, however, finding the mechanism to

make this happen is difficult. Ultimately, as in

any system, the real value of choice comes

from people having the right information to

select the option that is superior. This

framework endeavors to systematically present

the available information and options for the

policy makers and program managers.

The framework has been designed to be in

synchrony with the NPCDCS strategy that aims

to strengthen prevention, diagnosis, treatment

and capacity aspects of the health system.

RECOMMENDATIONS

8 Source: http://www.nber.org/digest/mar07/w12352.html

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Research clearly indicates that countries, states,

regions with greater means of health education 8and awareness have better health outcomes .

giving the healthcare providers and policy

makers the option to choose the best

interventions leads to overall improvement in

the healthcare outcomes of the community. In

practice, however, finding the mechanism to

make this happen is difficult. Ultimately, as in

any system, the real value of choice comes

from people having the right information to

select the option that is superior. This

framework endeavors to systematically present

the available information and options for the

policy makers and program managers.

The framework has been designed to be in

synchrony with the NPCDCS strategy that aims

to strengthen prevention, diagnosis, treatment

and capacity aspects of the health system.

RECOMMENDATIONS

8 Source: http://www.nber.org/digest/mar07/w12352.html

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Recommendations' based action plan (linked to NPCDCS Strategic Framework)

Issue Recommendations

Strategy 1) Prevention through behaviour change

nPRI (Panchayati Raj Institutions), NGOs, CBOs and community

forums like Ramayan Mandalis, Saas Bahu sammelans should

be involved for providing health education regarding

prevention, screening, early diagnosis and timely &

appropriate treatment.

nVery little focus on

"root cause" of disease

n

of community based

groups

Limited involvement

n

n

n

n

n

n

Put emphasis of health education with focus on prevention

activities like exercise, dietary control and stress management

in children and young adults.

Promote workplace interventions like use of stairs, no-smoking

policies, standing desks etc should be promoted

Deploy mass media campaigns (through print, electronic and

social media) for increasing community awareness regarding

healthy dietary practices

Revisit media policies to discourage advertisements related to

junk/fast food, tobacco and other harmful commodities while

promoting messages related to exercise, healthy lifestyle etc is

important.

The private partners, development agencies and Government

to synergize CSR and development activities to streamline

them with the NPCDCS program.

"Diabetes Education Kiosks" should be set up jointly by the

government and non-governmental partners to enable

community in getting key health education messages closer to

their homes.

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Recommendations' based action plan (linked to NPCDCS Strategic Framework)

Issue Recommendations

Strategy 1) Prevention through behaviour change

nPRI (Panchayati Raj Institutions), NGOs, CBOs and community

forums like Ramayan Mandalis, Saas Bahu sammelans should

be involved for providing health education regarding

prevention, screening, early diagnosis and timely &

appropriate treatment.

nVery little focus on

"root cause" of disease

n

of community based

groups

Limited involvement

n

n

n

n

n

n

Put emphasis of health education with focus on prevention

activities like exercise, dietary control and stress management

in children and young adults.

Promote workplace interventions like use of stairs, no-smoking

policies, standing desks etc should be promoted

Deploy mass media campaigns (through print, electronic and

social media) for increasing community awareness regarding

healthy dietary practices

Revisit media policies to discourage advertisements related to

junk/fast food, tobacco and other harmful commodities while

promoting messages related to exercise, healthy lifestyle etc is

important.

The private partners, development agencies and Government

to synergize CSR and development activities to streamline

them with the NPCDCS program.

"Diabetes Education Kiosks" should be set up jointly by the

government and non-governmental partners to enable

community in getting key health education messages closer to

their homes.

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n

n

While targeting the adolescents and children, health educators

should reach out to school children through National Rural

Health Mission's School Health Program with messages

pertaining to good dietary practices.

Health education to pregnant women could be provided at

the outreach sites (MCHN days).

n

n

Awareness campaign to promote better dietary practices,

ante-natal care and rest during last-trimester of pregnancy etc.

Have a directory of LBW babies to screen LBW babies at

regular intervals for pre-diabetes

Issue Recommendations

nLimited reach to

adolescents and

other vulnerable

groups

nHigh incidence of

LBW babies - a

contributor to insulin

resistance

n

n

Cross referrals from programs like RNTCP and NPCB can help

identify cases early

Non-diabetic but overweight and the high risk group people

(having family history, having low birth weight) should be

given a dietary plan, exercise advice and followed-up after 6

months.

nNo opportunistic

screening being

conducted at health

facilities for DM

n

n

n

Glucometers to be made available at all the sub centre level

and PHCs

A standardized screening system to have accurate linkages

between different facilities

Integration and collaboration with screening systems

established in other national programs like RNTCP, NPCB, RCH,

NACP.

nLimited outreach of

screening facilities

Issue Recommendations

n

n

Filling up of medical specialist vacancies in medical colleges,

district hospitals and CHCs.

Empanelment of senior doctors through associations,

corporate and individually for tertiary care hospitals and

peripheral centres for complications management.

nDeficiency in

availability of Human

resources at the

facilities

Strategy 2) Early Diagnosis (and screening)

Strategy 3) Treatment

n

n

n

n

PPPs (Public Private Partnerships) with NGOs, CBOs and

professional bodies (like IMA, IAP, OPPI, FOGSI etc) for

reaching out to the community with better screening

Use of IDRS (Indian Diabetic Risk score) for screening in

resource limited situations

Mobile Health Units, to be equipped with screening facilities

for DM

At CHC level in addition to regular screening, HbA1c

(Glycosylated Haemoglobin) estimation should be conducted

and the diabetic management should be done based on

HbA1C results.

n

n

Municipal corporations in the state often function as a

separate system. There is a need to collaborate with the urban

local bodies to synergize the health interventions being

implemented by NPCDCS, Ministry of Health and Family

Welfare and Urban Development.

System of urban dispensaries or health centres set up by urban

local bodies to be equipped with screening tools and

equipment

nNo separate cadre

that can be engaged

for screening in

urban areas.

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n

n

While targeting the adolescents and children, health educators

should reach out to school children through National Rural

Health Mission's School Health Program with messages

pertaining to good dietary practices.

Health education to pregnant women could be provided at

the outreach sites (MCHN days).

n

n

Awareness campaign to promote better dietary practices,

ante-natal care and rest during last-trimester of pregnancy etc.

Have a directory of LBW babies to screen LBW babies at

regular intervals for pre-diabetes

Issue Recommendations

nLimited reach to

adolescents and

other vulnerable

groups

nHigh incidence of

LBW babies - a

contributor to insulin

resistance

n

n

Cross referrals from programs like RNTCP and NPCB can help

identify cases early

Non-diabetic but overweight and the high risk group people

(having family history, having low birth weight) should be

given a dietary plan, exercise advice and followed-up after 6

months.

nNo opportunistic

screening being

conducted at health

facilities for DM

n

n

n

Glucometers to be made available at all the sub centre level

and PHCs

A standardized screening system to have accurate linkages

between different facilities

Integration and collaboration with screening systems

established in other national programs like RNTCP, NPCB, RCH,

NACP.

nLimited outreach of

screening facilities

Issue Recommendations

n

n

Filling up of medical specialist vacancies in medical colleges,

district hospitals and CHCs.

Empanelment of senior doctors through associations,

corporate and individually for tertiary care hospitals and

peripheral centres for complications management.

nDeficiency in

availability of Human

resources at the

facilities

Strategy 2) Early Diagnosis (and screening)

Strategy 3) Treatment

n

n

n

n

PPPs (Public Private Partnerships) with NGOs, CBOs and

professional bodies (like IMA, IAP, OPPI, FOGSI etc) for

reaching out to the community with better screening

Use of IDRS (Indian Diabetic Risk score) for screening in

resource limited situations

Mobile Health Units, to be equipped with screening facilities

for DM

At CHC level in addition to regular screening, HbA1c

(Glycosylated Haemoglobin) estimation should be conducted

and the diabetic management should be done based on

HbA1C results.

n

n

Municipal corporations in the state often function as a

separate system. There is a need to collaborate with the urban

local bodies to synergize the health interventions being

implemented by NPCDCS, Ministry of Health and Family

Welfare and Urban Development.

System of urban dispensaries or health centres set up by urban

local bodies to be equipped with screening tools and

equipment

nNo separate cadre

that can be engaged

for screening in

urban areas.

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n

n

Building ICT platforms like telemedicine, GramSat for areas

where there is lack of any skilled manpower and limited

opportunities to hire or partner with private sector

Utilizing peripheral workforce available under ICDS (Integrated

Child Development Services) Scheme - Aanganwadi workers

and under NRHM - ASHA workers.

n

n

n

Integrated approach to disease management, including

integration of funding lines and reporting mechanisms.

Realignment of roles and responsibilities of healthcare

providers aimed at multi-skilling and holistic disease

management.

Continuum of care approach where a General Physician, an

Ophthalmologist, an Endocrinologist, vascular surgeon

neurologist work in tandem for treatment of DM

Issue Recommendations

nVerticality in the

programs leading to

artificial shortages in

HR

n

n

n

Facility survey and facility needs assessment should be

conducted regularly to know the exact status of existing

equipment in various institutions, for diagnosis and treatment

of DM

Glycosylated Hemoglobin tests and Microalbuminuria should

also be added to the list of free investigations

Advanced tests should be conducted at DH and Medical

College levels to screen for complications especially those

related to kidney, eyes, feet and nervous system. At teaching

institutions in addition to other tests, the Insulin sensitivity test

nLimited diagnostic

facilities

Issue Recommendations

nAmbiguous Policies n

n

n

Clear policy on deputation, transfer & posting, promotions etc,

which also has performance linked incentives tied to clear

deliverables.

Clarity on roles and responsibilities of existing manpower, with

clear delegation of funds, functions and functionaries

Need for greater flexibility for the state to re-align funding for

locally relevant NCD activities and regional priorities, akin to

NRHM flexi-pool.

n

n

A diabetes educators cadre to provide specialized counselling

services at tertiary level

Diabetes educators or counsellors should be available on a toll

free helpline for increasing compliance

n

n

n

An OPD based Insurance scheme for Non-communicable

diseases like Diabetes.

The existing reimbursement systems like Rashtriya Swashthya

Bima Yojana (RSBY) cover only the hospitalization and not

chronic illnesses like diabetes. There is a need to extend this to

the out-patient care for DM, Hypertension to prevent

subsequent expenditure on treating complications.

Drugs should be available, accessible and affordable at all

levels of health system - the PHCs, CHCs, DHs and teaching

centres. The free supply of medicines in the government

medical college hospitals and tertiary care general hospitals

needs to be streamlined.

nNo cadre of diabetes

counselors

nHigh out of pocket

expenses due to lack

of reimbursement

mechanisms

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OM

MEN

DA

TIO

NS

n

n

Building ICT platforms like telemedicine, GramSat for areas

where there is lack of any skilled manpower and limited

opportunities to hire or partner with private sector

Utilizing peripheral workforce available under ICDS (Integrated

Child Development Services) Scheme - Aanganwadi workers

and under NRHM - ASHA workers.

n

n

n

Integrated approach to disease management, including

integration of funding lines and reporting mechanisms.

Realignment of roles and responsibilities of healthcare

providers aimed at multi-skilling and holistic disease

management.

Continuum of care approach where a General Physician, an

Ophthalmologist, an Endocrinologist, vascular surgeon

neurologist work in tandem for treatment of DM

Issue Recommendations

nVerticality in the

programs leading to

artificial shortages in

HR

n

n

n

Facility survey and facility needs assessment should be

conducted regularly to know the exact status of existing

equipment in various institutions, for diagnosis and treatment

of DM

Glycosylated Hemoglobin tests and Microalbuminuria should

also be added to the list of free investigations

Advanced tests should be conducted at DH and Medical

College levels to screen for complications especially those

related to kidney, eyes, feet and nervous system. At teaching

institutions in addition to other tests, the Insulin sensitivity test

nLimited diagnostic

facilities

Issue Recommendations

nAmbiguous Policies n

n

n

Clear policy on deputation, transfer & posting, promotions etc,

which also has performance linked incentives tied to clear

deliverables.

Clarity on roles and responsibilities of existing manpower, with

clear delegation of funds, functions and functionaries

Need for greater flexibility for the state to re-align funding for

locally relevant NCD activities and regional priorities, akin to

NRHM flexi-pool.

n

n

A diabetes educators cadre to provide specialized counselling

services at tertiary level

Diabetes educators or counsellors should be available on a toll

free helpline for increasing compliance

n

n

n

An OPD based Insurance scheme for Non-communicable

diseases like Diabetes.

The existing reimbursement systems like Rashtriya Swashthya

Bima Yojana (RSBY) cover only the hospitalization and not

chronic illnesses like diabetes. There is a need to extend this to

the out-patient care for DM, Hypertension to prevent

subsequent expenditure on treating complications.

Drugs should be available, accessible and affordable at all

levels of health system - the PHCs, CHCs, DHs and teaching

centres. The free supply of medicines in the government

medical college hospitals and tertiary care general hospitals

needs to be streamlined.

nNo cadre of diabetes

counselors

nHigh out of pocket

expenses due to lack

of reimbursement

mechanisms

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nDoctors need to be provided with a protocol based guide for

reference, appropriate training and CMEs to become confident

and work away the fear of prescribing insulin.

nReferral systems are weak at the peripheral level and there is a

need for JSY-like referral transportation system for

emergencies arising out of NCDs

n

n

Glucometers, Insulin and other supplies procurement and

logistics management should be adequately budgeted and

timely procurement initiated, keeping in view the lag time.

The industry stakeholders could provide better packaging for

anti-diabetic drugs with clear indications, treatment modalities

and compliance printed on the packaging

Issue Recommendations

nWeak referral

linkages

nSupply chain

management issues

nLimited compliance

to standard

treatment guidelines

n

n

Training needs assessment during and after the recruitment of

manpower, on NCDs.

Budgeting related to training to be in line with the training

needs assessment of each state.

n

n

n

Integration of NCDs prevention and treatment in pre-service

and in-service training

The training on NCDs should be made mandatory or; linked to

career development opportunities.

Annual training calendars for each state should be developed

in advance in consultation with the NCD cell and shared with

all potential training institutes to ensure timely engagement.

nTraining needs

unknown

nLimited integration

of training

Issue Recommendations

nLimited orientation

regarding NCDs

nLimited capacity of

State/ National

training institutes

n

n

n

n

Standardized orientation programs for NCD program

management team, including Simple operational guidelines

on fund utilization.

Orientation training of policymakers on various prevention,

treatment and complications management strategies for DM.

Training of nursing staff as Diabetic educators and in using

innovative tools like Diabetes Conversation Maps

Chemists and pharmacists should be trained and sensitized

about the need for providing literature, explaining the effects,

side effects, importance of compliance and complications

related to DM.

n

n

n

DM should be included regularly in the CME programs for

doctors and nurses

CMEs should focus on special indications like juvenile

diabetes, gestational diabetes and complications

management, with involvement of both public and private

healthcare providers at primary, secondary and tertiary levels.

To avoid treatment related complications and enhance patient

outcomes, have uniformity in the treatment modalities

throughout the country. This could be achieved through

standard treatment guidelines for DM.

nGovernment could source-in or source-out trainings on NCD

through partnerships with multitude of leading training

institutes (public and private) like SIHFW, NIHFW, Medical

Colleges, Regional institutes and other autonomous public

health bodies.

nFew opportunities of

continuing medical

education around

DM

Strategy 4) Capacity building of human resources (healthcare providers)

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TIO

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nDoctors need to be provided with a protocol based guide for

reference, appropriate training and CMEs to become confident

and work away the fear of prescribing insulin.

nReferral systems are weak at the peripheral level and there is a

need for JSY-like referral transportation system for

emergencies arising out of NCDs

n

n

Glucometers, Insulin and other supplies procurement and

logistics management should be adequately budgeted and

timely procurement initiated, keeping in view the lag time.

The industry stakeholders could provide better packaging for

anti-diabetic drugs with clear indications, treatment modalities

and compliance printed on the packaging

Issue Recommendations

nWeak referral

linkages

nSupply chain

management issues

nLimited compliance

to standard

treatment guidelines

n

n

Training needs assessment during and after the recruitment of

manpower, on NCDs.

Budgeting related to training to be in line with the training

needs assessment of each state.

n

n

n

Integration of NCDs prevention and treatment in pre-service

and in-service training

The training on NCDs should be made mandatory or; linked to

career development opportunities.

Annual training calendars for each state should be developed

in advance in consultation with the NCD cell and shared with

all potential training institutes to ensure timely engagement.

nTraining needs

unknown

nLimited integration

of training

Issue Recommendations

nLimited orientation

regarding NCDs

nLimited capacity of

State/ National

training institutes

n

n

n

n

Standardized orientation programs for NCD program

management team, including Simple operational guidelines

on fund utilization.

Orientation training of policymakers on various prevention,

treatment and complications management strategies for DM.

Training of nursing staff as Diabetic educators and in using

innovative tools like Diabetes Conversation Maps

Chemists and pharmacists should be trained and sensitized

about the need for providing literature, explaining the effects,

side effects, importance of compliance and complications

related to DM.

n

n

n

DM should be included regularly in the CME programs for

doctors and nurses

CMEs should focus on special indications like juvenile

diabetes, gestational diabetes and complications

management, with involvement of both public and private

healthcare providers at primary, secondary and tertiary levels.

To avoid treatment related complications and enhance patient

outcomes, have uniformity in the treatment modalities

throughout the country. This could be achieved through

standard treatment guidelines for DM.

nGovernment could source-in or source-out trainings on NCD

through partnerships with multitude of leading training

institutes (public and private) like SIHFW, NIHFW, Medical

Colleges, Regional institutes and other autonomous public

health bodies.

nFew opportunities of

continuing medical

education around

DM

Strategy 4) Capacity building of human resources (healthcare providers)

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REC

OM

MEN

DA

TIO

NS

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

34

REC

OM

MEN

DA

TIO

NS

nVirtual (online) lectures for medical and paramedical staff for

training on DM updating and enhancing technical expertise

and confidence in managing a case of DM.

n

n

n

A nodal agency at the national level capacitated to provide

accreditation to training courses for healthcare providers to be

followed uniformly by all states.

Standard training modules or manuals on NCDs to be used

uniformly by all training institutes

Regular up-gradation (maybe once a year) of training course

curriculum across all training institutes

Issue Recommendations

nMultiple training

institutes working in

isolation – no

uniformity or

accreditation of

curriculum

n

n

n

There are several stand-alone MIS in the health system which

need to be standardized and integrated.

The MIS for NPCDCS should be mainstreamed with other

cross-sectoral initiatives being carried out by Government and

other development partners (like World Bank, USAID, FAO,

WFP, UNICEF, WHO etc)

Engaging PRI (Panchayati Raj Institutions) members in

community-based monitoring. The Village Health Committee

(VHC) should form the link between the Healthcare providers

and the community.

nA clinical registry of the people suffering from DM should be

prepared. All the individuals seeking services from NPCDCS

should be given health card with unique identity number to

track treatment. Duplication of diagnostic tests leads to

nMultiple MIS formats

Strategy 5) Surveillance, Monitoring & Evaluation

nLimited disease

surveillance systems

Issue Recommendations

wastage. To avoid this medical history of the patient can be

linked to the Aadhaar card (UID) on a medical record system.

n

n

A program surveillance unit to conduct performance audit and

allocation of funds

Ensuring quality control by conducting frequent prescription

audits to help in standardizing treatment practices and

ensuring quality control towards ensuring patient satisfaction.

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REC

OM

MEN

DA

TIO

NS

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

34

REC

OM

MEN

DA

TIO

NS

nVirtual (online) lectures for medical and paramedical staff for

training on DM updating and enhancing technical expertise

and confidence in managing a case of DM.

n

n

n

A nodal agency at the national level capacitated to provide

accreditation to training courses for healthcare providers to be

followed uniformly by all states.

Standard training modules or manuals on NCDs to be used

uniformly by all training institutes

Regular up-gradation (maybe once a year) of training course

curriculum across all training institutes

Issue Recommendations

nMultiple training

institutes working in

isolation – no

uniformity or

accreditation of

curriculum

n

n

n

There are several stand-alone MIS in the health system which

need to be standardized and integrated.

The MIS for NPCDCS should be mainstreamed with other

cross-sectoral initiatives being carried out by Government and

other development partners (like World Bank, USAID, FAO,

WFP, UNICEF, WHO etc)

Engaging PRI (Panchayati Raj Institutions) members in

community-based monitoring. The Village Health Committee

(VHC) should form the link between the Healthcare providers

and the community.

nA clinical registry of the people suffering from DM should be

prepared. All the individuals seeking services from NPCDCS

should be given health card with unique identity number to

track treatment. Duplication of diagnostic tests leads to

nMultiple MIS formats

Strategy 5) Surveillance, Monitoring & Evaluation

nLimited disease

surveillance systems

Issue Recommendations

wastage. To avoid this medical history of the patient can be

linked to the Aadhaar card (UID) on a medical record system.

n

n

A program surveillance unit to conduct performance audit and

allocation of funds

Ensuring quality control by conducting frequent prescription

audits to help in standardizing treatment practices and

ensuring quality control towards ensuring patient satisfaction.

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37

LEARNING FROM STATE ROUNDTABLES

Presence of largest network of health volunteers ( Mitanians) Strong local self governance- involved in Health activities Strong political commitmentStrong leadership for NCD programme

Existence of myths and dependency on alternate medication

Poor infrastructure and lack of human resources at NCD clinics

Limited service limits under programme

Existing interest of European commission for lifestyle clinics in partnership with Govt. have a huge possibility for scaling up

Integrated approach in screening- with NPCB and RNTCP and with planned mobile vans

High staff turnoverNon availability of specialists in the remote tribal areas – existing norms are hard to fulfillNaxal movement – poor service delivery

Chhattisgarh

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

Chhattisgarh state is implementing the

program in 3 districts (Raipur, Bilaspur

and Jashpur). The Unique strength of

Chhattisgarh lies in its largest trained network

of ASHA (Mitanins) in the country.

The stakeholders felt that "ASHA-Mitanins"

across the state must be trained on basics of

Diabetes and its related complications with the

help of conversation maps and they can play

meaningful role at community level in

identification, prevention and referral of

patients with non communicable diseases

including Diabetes. It was felt that Mitanins

should be empowered with technology and

supported with incentives and performance

linked rewards.

Healthy Lifestyle centers have been established

in the state through EU commission's financial

support in Raipur and Bilaspur districts.

There is a strong need for training of primary

health functionaries. CME programs are very

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INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

37

LEARNING FROM STATE ROUNDTABLES

Presence of largest network of health volunteers ( Mitanians) Strong local self governance- involved in Health activities Strong political commitmentStrong leadership for NCD programme

Existence of myths and dependency on alternate medication

Poor infrastructure and lack of human resources at NCD clinics

Limited service limits under programme

Existing interest of European commission for lifestyle clinics in partnership with Govt. have a huge possibility for scaling up

Integrated approach in screening- with NPCB and RNTCP and with planned mobile vans

High staff turnoverNon availability of specialists in the remote tribal areas – existing norms are hard to fulfillNaxal movement – poor service delivery

Chhattisgarh

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

Chhattisgarh state is implementing the

program in 3 districts (Raipur, Bilaspur

and Jashpur). The Unique strength of

Chhattisgarh lies in its largest trained network

of ASHA (Mitanins) in the country.

The stakeholders felt that "ASHA-Mitanins"

across the state must be trained on basics of

Diabetes and its related complications with the

help of conversation maps and they can play

meaningful role at community level in

identification, prevention and referral of

patients with non communicable diseases

including Diabetes. It was felt that Mitanins

should be empowered with technology and

supported with incentives and performance

linked rewards.

Healthy Lifestyle centers have been established

in the state through EU commission's financial

support in Raipur and Bilaspur districts.

There is a strong need for training of primary

health functionaries. CME programs are very

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39INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

38

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

few in the state and there is a need to create

awareness amongst doctors around Insulin

therapy. There were many reported cases of

Juvenile Diabetes from the state that require

Insulin therapy.

Eli Lilly and Company

consultation with NCD Cell of Govt. of Chhattisgarh and covered the several

topics on Diabetes management with focus on prevention, promotion and

lifestyle modification. A batch of 15 trainees selected and nominated by the

state NCD cell participated in the program. The participants felt that their

knowledge level increased significantly after the two days program and they were much more

confident to talk about Diabetes management at community level.

appeared as a very effective tool for community education. Being a pictorial map with limited text

messages this could be effectively used with illiterate people as well.

designed a two- day training workshop in

Diabetes Conversation Map

It was felt that the State NPCDCS Guidelines

need to be revisited to provide flexibility as per

regional needs. Through this, flexible funds for

needs like transportation, virtual help-lines,

patient education etc could be addressed.

Similarly, there is a need to have flexibility in

hiring guidelines as the "ideally qualified"

professionals are hard to find due to a

significant scarcity of skilled professionals.

Strong efforts by Media channels in the state-Jagran’s PEHEL Covered 93 districts in project states and conducted screening of 1, 14, 000 persons for diabetes with referral services through 360 degree approach.

High level of female illiteracy, lack of access to clean water, insanitary conditions, food insecurity, poor household caring practices, heavy work demand, and lack of fertility control, as well as low access to preventive and basic curative care is a challenge.

Low awareness about treatment procedures.

Behavior change that is required in the population is a challenge- Media, Community reach programs , Medical institutes and Govt. need to join hands for this.

Great opportunity to build awareness using ICT programs, telemedicine in schools and workplaces.

Current reimbursement policies and existing schemes in the state aren’t adequate looking at the growing incidence of the disease.

Officials felt the need for redesigning of the NCD program with sufficient manpower, training and surveillance of the program.

West Bengal

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

The West Bengal state is implementing the

program in 3 districts (Darjeeling, Jaipalguri

and Dakshin Dinajpur). The state has appointed

more than 60% doctors in each district and has

selected state nodal officer, and other critical

staff for the state cell. 12 NCD clinics have

been established so far.

Population currently being covered under

NPCDCS is around 7,382,540. Around 10% of

the population is being screened for Diabetes

and the state has found the incidence of

Diabetes to be around 9.05%. For scaling up

screening initiatives procurement of

equipments has started. State is looking at

ways to augment the process of screening at

the sub centre level.

Due to the uniqueness of the State as far as the

culture is concerned, it was understood that

mediums of community sensitization should be

mainstreamed with local modes of recreation,

cultural exchanges and diet. The Government is

therefore planning to involve song and drama

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

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39INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

38

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

few in the state and there is a need to create

awareness amongst doctors around Insulin

therapy. There were many reported cases of

Juvenile Diabetes from the state that require

Insulin therapy.

Eli Lilly and Company

consultation with NCD Cell of Govt. of Chhattisgarh and covered the several

topics on Diabetes management with focus on prevention, promotion and

lifestyle modification. A batch of 15 trainees selected and nominated by the

state NCD cell participated in the program. The participants felt that their

knowledge level increased significantly after the two days program and they were much more

confident to talk about Diabetes management at community level.

appeared as a very effective tool for community education. Being a pictorial map with limited text

messages this could be effectively used with illiterate people as well.

designed a two- day training workshop in

Diabetes Conversation Map

It was felt that the State NPCDCS Guidelines

need to be revisited to provide flexibility as per

regional needs. Through this, flexible funds for

needs like transportation, virtual help-lines,

patient education etc could be addressed.

Similarly, there is a need to have flexibility in

hiring guidelines as the "ideally qualified"

professionals are hard to find due to a

significant scarcity of skilled professionals.

Strong efforts by Media channels in the state-Jagran’s PEHEL Covered 93 districts in project states and conducted screening of 1, 14, 000 persons for diabetes with referral services through 360 degree approach.

High level of female illiteracy, lack of access to clean water, insanitary conditions, food insecurity, poor household caring practices, heavy work demand, and lack of fertility control, as well as low access to preventive and basic curative care is a challenge.

Low awareness about treatment procedures.

Behavior change that is required in the population is a challenge- Media, Community reach programs , Medical institutes and Govt. need to join hands for this.

Great opportunity to build awareness using ICT programs, telemedicine in schools and workplaces.

Current reimbursement policies and existing schemes in the state aren’t adequate looking at the growing incidence of the disease.

Officials felt the need for redesigning of the NCD program with sufficient manpower, training and surveillance of the program.

West Bengal

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

The West Bengal state is implementing the

program in 3 districts (Darjeeling, Jaipalguri

and Dakshin Dinajpur). The state has appointed

more than 60% doctors in each district and has

selected state nodal officer, and other critical

staff for the state cell. 12 NCD clinics have

been established so far.

Population currently being covered under

NPCDCS is around 7,382,540. Around 10% of

the population is being screened for Diabetes

and the state has found the incidence of

Diabetes to be around 9.05%. For scaling up

screening initiatives procurement of

equipments has started. State is looking at

ways to augment the process of screening at

the sub centre level.

Due to the uniqueness of the State as far as the

culture is concerned, it was understood that

mediums of community sensitization should be

mainstreamed with local modes of recreation,

cultural exchanges and diet. The Government is

therefore planning to involve song and drama

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

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41INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

40

divisions of Government of India and Radio/TV

channels for IEC related activities. Building

lifestyle change and awareness came up as the

biggest challenge in West Bengal and can be

considered as a major area for new

interventions and partnerships.

While targeting the Adolescent age group,

school interventions are important. It was felt

that workplace interventions should be made

mandatory for preventing non-communicable

diseases like Diabetes, Hypertension, Cancer

and Stroke.

Integration and collaboration for screening and

treatment is important. Screening efforts in

national programs like RNTCP, NPCB, RCH,

NVBDCP, and NACP should be integrated with

NPCDCS. This will also synergize inputs

towards infrastructure, manpower, technology,

reporting mechanisms etc. Municipal

corporations in the state do a lot of credible

health work and should be partnered with for

NCD interventions.

A huge workforce exists under ICDS Scheme

(AWW) and under NRHM (ASHAs). These

should be trained properly and should be

empowered in identifying and educating about

signs, symptoms and complications related to

Diabetes.

Duplication of diagnostics and treatment leads

to substantial wastage in the system. The

Aadhaar card (UID) platform could form the

basis of registration of a patient linked to an

electronic medical record system. Retrieving

the history, related tests, treatment regimen,

state of compliance and status of the

individual's disease can help do away with

duplication and medical errors.

Media Channels like Jagran Pehel were quite

forthcoming in aiding the cause by

conducting school camps, helping build

awareness through their columns and involve

more and more stakeholders across the value

chain.High literacy, strong will to try and adapt to new solutions.Several volunteering bodies like Kutumbashree and trade unions functioning in the state alreadyNo geographically distinct Urban-Rural divide that ensures uniform health coverage

Highest prevalence of Diabetes coupled with an early onset.Kerala has got a multi-speciality boom spurred by private sector health providers but is beyond the reach of the common man.The state lacks well equipped scientific institutions for research and development, outbreak analysis .

opportunities to innovate more on ICT based

Public private partnerships have been successful in National TB (RNTCP) and other program- provides clarion recommendation to join hands with Private sector.

High teledensity in Kerala has provides

solutions for building health delivery and access.

Primary healthcare system is weak. basic Public health concerns like sanitation, waste disposal, environmental protection and mass education, which together require an inter-sectoral co-ordinated approach have been neglected.

Kerala

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

In the state of Kerala, there are total of 231

CHC, 835 PHC and 5144 sub-centres. The state

has implemented the NPCDCS program in five

districts and the state has appointed the staff

necessary for each district. There are nodal

officers appointed for each of the five districts.

The state has also engaged DEO, Doctors, staff

nurse, Physiotherapist and Dietician.

The State has piloted ehealth/mhealth

initiatives in the state. Mobile-Health programs

have been started by the Department of

science and technology division of health for

providing solutions for the doctors and the

patients through SMS. Bulks SMS services,

eSMS, 2-way interactive SMS and voice

solutions through IVRS have been initiated.

Some programs like DR SMS from the state

made it to the Computer-World honors

program.

On 6th April 2013, Government of Kerala

announced launch of an year-long action plan

to create awareness about the importance of

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

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41INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

40

divisions of Government of India and Radio/TV

channels for IEC related activities. Building

lifestyle change and awareness came up as the

biggest challenge in West Bengal and can be

considered as a major area for new

interventions and partnerships.

While targeting the Adolescent age group,

school interventions are important. It was felt

that workplace interventions should be made

mandatory for preventing non-communicable

diseases like Diabetes, Hypertension, Cancer

and Stroke.

Integration and collaboration for screening and

treatment is important. Screening efforts in

national programs like RNTCP, NPCB, RCH,

NVBDCP, and NACP should be integrated with

NPCDCS. This will also synergize inputs

towards infrastructure, manpower, technology,

reporting mechanisms etc. Municipal

corporations in the state do a lot of credible

health work and should be partnered with for

NCD interventions.

A huge workforce exists under ICDS Scheme

(AWW) and under NRHM (ASHAs). These

should be trained properly and should be

empowered in identifying and educating about

signs, symptoms and complications related to

Diabetes.

Duplication of diagnostics and treatment leads

to substantial wastage in the system. The

Aadhaar card (UID) platform could form the

basis of registration of a patient linked to an

electronic medical record system. Retrieving

the history, related tests, treatment regimen,

state of compliance and status of the

individual's disease can help do away with

duplication and medical errors.

Media Channels like Jagran Pehel were quite

forthcoming in aiding the cause by

conducting school camps, helping build

awareness through their columns and involve

more and more stakeholders across the value

chain.High literacy, strong will to try and adapt to new solutions.Several volunteering bodies like Kutumbashree and trade unions functioning in the state alreadyNo geographically distinct Urban-Rural divide that ensures uniform health coverage

Highest prevalence of Diabetes coupled with an early onset.Kerala has got a multi-speciality boom spurred by private sector health providers but is beyond the reach of the common man.The state lacks well equipped scientific institutions for research and development, outbreak analysis .

opportunities to innovate more on ICT based

Public private partnerships have been successful in National TB (RNTCP) and other program- provides clarion recommendation to join hands with Private sector.

High teledensity in Kerala has provides

solutions for building health delivery and access.

Primary healthcare system is weak. basic Public health concerns like sanitation, waste disposal, environmental protection and mass education, which together require an inter-sectoral co-ordinated approach have been neglected.

Kerala

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

In the state of Kerala, there are total of 231

CHC, 835 PHC and 5144 sub-centres. The state

has implemented the NPCDCS program in five

districts and the state has appointed the staff

necessary for each district. There are nodal

officers appointed for each of the five districts.

The state has also engaged DEO, Doctors, staff

nurse, Physiotherapist and Dietician.

The State has piloted ehealth/mhealth

initiatives in the state. Mobile-Health programs

have been started by the Department of

science and technology division of health for

providing solutions for the doctors and the

patients through SMS. Bulks SMS services,

eSMS, 2-way interactive SMS and voice

solutions through IVRS have been initiated.

Some programs like DR SMS from the state

made it to the Computer-World honors

program.

On 6th April 2013, Government of Kerala

announced launch of an year-long action plan

to create awareness about the importance of

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

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43INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

42

The state has issued guidelines for organizing

screening camps in the state as per NPCDCS.

Diagnostic kits for DM have been distributed

to the sub-centres, PHCs and CHCs.

In spite of a free drug availability program for

Diabetes, stock-outs in the supply of drugs

emerged as an issue. Public private

partnerships, involvement of all stakeholders

was proposed as a solution to these issues.

Lessons can be drawn from Kudumbashree or

the ASA initiatives that have contributed to

strengthening health system and service

deliver in the state.

For effective disease diagnosis, it was proposed

that medical teaching centers should have

preventing lifestyle diseases viz. Diabetes,

Cardiovascular illnesses and stroke as part of

strengthening its program for the control of

non-communicable diseases called 'Amrutham

Aarogyam.'

The Amrutham Aarogyam program provides

free medicine for diabetic and hypertensive

patients through Kerala Medical Service

Corporation Limited.

facilities for conducting Insulin sensitivity test.

Private clinics and hospitals should have

designated diabetic screening labs. A mobile

van/ lab having integrated colorimetric and

glucometer screening methods could be useful

for reaching out with screening services. These

services should also reach the urban areas,

which seem to have a high incidence of the

disease but very limited service availability.

Municipalities and in the major corporations

should be involved in health education for

Diabetes prevention in urban slums. There are

of total 60 municipalities and 5 major

corporations where no facility of screening is

performed till now. It is proposed that the non-

diabetic but overweight and the high risk

group patients should be given dietary plan,

physical exercise advice and periodic check-up

calendar.

Existing reimbursement systems like RSBY

covers only the acute illness and not chronic

illnesses like diabetes. The services could be

extended to the OPD/ Out-patient care for

Diabetes and thereby prevent excessive

expenditure on treatment of complications

later.

Threat

Free diagnostic tests for Diabetes Free Diabetes medication for allPresence of interested capable institutions (IIHMR. SIFW) Presence of active NGOs and international agencies ( mainstreaming opportunities)

Geographic challenges- Desert and scattered population

Nomadic population- difficult to reach and poor compliance

Poor IT penetration and literacy- restricted use of technology possible

Possible Integration in diabetes screening and awareness drive with existing programme ( eligible couple survey, Mahila Arogya Samiti)

Robust referral system- for patient management – high possibility

Ayush therapies- Use of Kadam tree and camel milk in Diabetes management

As CHCs, PHCs are located in rural areas and Mukhya Mantri free medications scheme covers these establishments. Rural BPL may stay neglected.In creasing indulgence in Alcohol, smoking and other bad habits may complicate existing Diabetes and may increase the demand for tertiary care.

Rajasthan

Strength Weakness

Opportunities

SWO

T A

nal

ysis

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

Due to the high prevalence of DM and

Hypertension in the state, NPCDCS is being

implemented in 7 high focus districts: Bhilwara

, Jodhpur, Jaisalmer , Sri Ganganagar, Bikaner,

Barmer and Nagaur. Of the total of 17.6 million

people being reached through NPCDCS

interventions, 96,257 people have been

screened for Diabetes till now out of which

13.81% people were found to be diabetic.

Rajasthan has varied terrain ranging from

sparsely populated desert areas to hilly and

plain terrains. The state also has a significant

migratory population. With a facility based

system, providing continuum of care to such

patients is a challenge. Low literacy and

poverty compounds these challenges. For such

conditions mobile medical units, remotely

managed health education and awareness

The state has selected and recruited state and

district nodal officers, program assistants and

finance officers at the state NCD cell level. At

CHCs and District level hospitals more than

50% of the sanctioned staff has already been

recruited.

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

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43INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

42

The state has issued guidelines for organizing

screening camps in the state as per NPCDCS.

Diagnostic kits for DM have been distributed

to the sub-centres, PHCs and CHCs.

In spite of a free drug availability program for

Diabetes, stock-outs in the supply of drugs

emerged as an issue. Public private

partnerships, involvement of all stakeholders

was proposed as a solution to these issues.

Lessons can be drawn from Kudumbashree or

the ASA initiatives that have contributed to

strengthening health system and service

deliver in the state.

For effective disease diagnosis, it was proposed

that medical teaching centers should have

preventing lifestyle diseases viz. Diabetes,

Cardiovascular illnesses and stroke as part of

strengthening its program for the control of

non-communicable diseases called 'Amrutham

Aarogyam.'

The Amrutham Aarogyam program provides

free medicine for diabetic and hypertensive

patients through Kerala Medical Service

Corporation Limited.

facilities for conducting Insulin sensitivity test.

Private clinics and hospitals should have

designated diabetic screening labs. A mobile

van/ lab having integrated colorimetric and

glucometer screening methods could be useful

for reaching out with screening services. These

services should also reach the urban areas,

which seem to have a high incidence of the

disease but very limited service availability.

Municipalities and in the major corporations

should be involved in health education for

Diabetes prevention in urban slums. There are

of total 60 municipalities and 5 major

corporations where no facility of screening is

performed till now. It is proposed that the non-

diabetic but overweight and the high risk

group patients should be given dietary plan,

physical exercise advice and periodic check-up

calendar.

Existing reimbursement systems like RSBY

covers only the acute illness and not chronic

illnesses like diabetes. The services could be

extended to the OPD/ Out-patient care for

Diabetes and thereby prevent excessive

expenditure on treatment of complications

later.

Threat

Free diagnostic tests for Diabetes Free Diabetes medication for allPresence of interested capable institutions (IIHMR. SIFW) Presence of active NGOs and international agencies ( mainstreaming opportunities)

Geographic challenges- Desert and scattered population

Nomadic population- difficult to reach and poor compliance

Poor IT penetration and literacy- restricted use of technology possible

Possible Integration in diabetes screening and awareness drive with existing programme ( eligible couple survey, Mahila Arogya Samiti)

Robust referral system- for patient management – high possibility

Ayush therapies- Use of Kadam tree and camel milk in Diabetes management

As CHCs, PHCs are located in rural areas and Mukhya Mantri free medications scheme covers these establishments. Rural BPL may stay neglected.In creasing indulgence in Alcohol, smoking and other bad habits may complicate existing Diabetes and may increase the demand for tertiary care.

Rajasthan

Strength Weakness

Opportunities

SWO

T A

nal

ysis

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

Due to the high prevalence of DM and

Hypertension in the state, NPCDCS is being

implemented in 7 high focus districts: Bhilwara

, Jodhpur, Jaisalmer , Sri Ganganagar, Bikaner,

Barmer and Nagaur. Of the total of 17.6 million

people being reached through NPCDCS

interventions, 96,257 people have been

screened for Diabetes till now out of which

13.81% people were found to be diabetic.

Rajasthan has varied terrain ranging from

sparsely populated desert areas to hilly and

plain terrains. The state also has a significant

migratory population. With a facility based

system, providing continuum of care to such

patients is a challenge. Low literacy and

poverty compounds these challenges. For such

conditions mobile medical units, remotely

managed health education and awareness

The state has selected and recruited state and

district nodal officers, program assistants and

finance officers at the state NCD cell level. At

CHCs and District level hospitals more than

50% of the sanctioned staff has already been

recruited.

LEA

RN

ING

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M S

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ND

TAB

LES

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INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

44

tools, single window for service provision of

NCD, RCH, Immunization, TB, Malaria etc.

should be established. For other areas where

there is severe shortage of manpower and

limited opportunities to hire or partner with

private sector, building ICT platforms like

telemedicine, GramSet should be explored. A

systematic referral system needs to be

introduced through which there could be a

triage of patients those requiring advanced

treatment and medications could be referred

to higher facilities and treatment and

medication at a subsidized price at tertiary care

centres and medical colleges. Glycosylated

Hemoglobin (HbA1C) tests and

Microalbuminuria estimation should also be

added to the list of free investigations. The

state faced constraints in recruiting district

level finance personnel and diabetes

counselors. The biggest challenge initially for

the program was mobilization of staff &

placement of equipment in difficult to reach

areas of the state.

The state initially faced issues with the

allocation and thus utilization of the funds in

early 2012, which was overcome through

stronger operational guidelines and system

strengthening. The unique achievement of the

state is that 90% of financial expenses related

to Diabetes management in terms of

diagnostic tests and medications including

insulin are being provided free of cost under

the Chief Ministers Drug Scheme. Government

of India has also provided Rs 1 lakh per BPL

patient for treatment of NCDs which will be

utilized for 500 BPL patients per district.

The Chemists/ pharmacists or the drug

dispensing personnel need to be equipped

with pictorial IEC material for health education

related to the disease and medication.

Pharmacists should educate the patients about

the significance of dose modifications,

compliance etc at regular intervals.

Monitoring and surveillance for improving

quality of healthcare services can be

strengthened through engagement of PRI

(Panchayati Raj Institutions) members in

community-based monitoring. The Village

Health Committee (VHC) should form the link

between the Healthcare providers and the

community. The VHC would be responsible for

working with the healthcare providers to

ensure that the health plan is in harmony with

the overall local needs. The performance

incentives for healthcare providers could be

linked to this community monitoring system.

90% of financial expenses related to Diabetes

management in terms of diagnostic tests and

medications including insulin are being

provided free of cost under the Chief Ministers

Drug Scheme. This is aimed to make

treatment of diabetes affordable to the

community

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

45

Odisha extends and lies on the eastern coast of

India. It has an area about 155,707 Sq Km. It is

bounded by West Bengal in the north-east,

Bihar in the north, Madhya Pradesh in the west,

Andhra Pradesh in the south and the Bay of

Bengal in the east. Odisha was the first state in

the country to launch the National Program for

prevention and control of cancer, diabetes,

cardiovascular disease and stroke and National

program for health care for elderly. Odisha was

also the first State in the country to constitute

State NCD Steering Committee under the

Chairmanship of Health Secretary for the

purpose. As per the 2012, MOHFW report the

incidence of Diabetes in the state to be 9%.

ICMR study shows that 8-12% population in

urban areas and 6-8 % population in rural area

are having diabetes. As per the latest statistics

by the NCD nodal authority, population

covered under NPCDCS is 55, 00,000. Target

population for screening is around 27 ,00,000.

11.83 lacs has already been screened for

Odisha

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

Good progress in screening. Nearly 50% population is screened for Diabetes already.

Good example of converging NPHCE with NPCDCS program at the District NCD cells.

Considerable good number of heath institutions in the state

As Training instructors, material and program is a challenge there is a opportunity to design a structured program with PPP.

As there is apathy to General Govt. healthcare system, it is required that service providers are motivated and empowered by converging several national programs.

Geographically isolated terrains like hilly areas has problems with the availability of medicines.

Resource availability is a problem- medicines, doctors, information etc.

Lack of voluntary health seeking behavior in the population is the biggest barrier.

Till the time all the health institutions in the program implemented districts aren't covered in the program, implementation will be an issue.

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

Page 137: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

44

tools, single window for service provision of

NCD, RCH, Immunization, TB, Malaria etc.

should be established. For other areas where

there is severe shortage of manpower and

limited opportunities to hire or partner with

private sector, building ICT platforms like

telemedicine, GramSet should be explored. A

systematic referral system needs to be

introduced through which there could be a

triage of patients those requiring advanced

treatment and medications could be referred

to higher facilities and treatment and

medication at a subsidized price at tertiary care

centres and medical colleges. Glycosylated

Hemoglobin (HbA1C) tests and

Microalbuminuria estimation should also be

added to the list of free investigations. The

state faced constraints in recruiting district

level finance personnel and diabetes

counselors. The biggest challenge initially for

the program was mobilization of staff &

placement of equipment in difficult to reach

areas of the state.

The state initially faced issues with the

allocation and thus utilization of the funds in

early 2012, which was overcome through

stronger operational guidelines and system

strengthening. The unique achievement of the

state is that 90% of financial expenses related

to Diabetes management in terms of

diagnostic tests and medications including

insulin are being provided free of cost under

the Chief Ministers Drug Scheme. Government

of India has also provided Rs 1 lakh per BPL

patient for treatment of NCDs which will be

utilized for 500 BPL patients per district.

The Chemists/ pharmacists or the drug

dispensing personnel need to be equipped

with pictorial IEC material for health education

related to the disease and medication.

Pharmacists should educate the patients about

the significance of dose modifications,

compliance etc at regular intervals.

Monitoring and surveillance for improving

quality of healthcare services can be

strengthened through engagement of PRI

(Panchayati Raj Institutions) members in

community-based monitoring. The Village

Health Committee (VHC) should form the link

between the Healthcare providers and the

community. The VHC would be responsible for

working with the healthcare providers to

ensure that the health plan is in harmony with

the overall local needs. The performance

incentives for healthcare providers could be

linked to this community monitoring system.

90% of financial expenses related to Diabetes

management in terms of diagnostic tests and

medications including insulin are being

provided free of cost under the Chief Ministers

Drug Scheme. This is aimed to make

treatment of diabetes affordable to the

community

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

45

Odisha extends and lies on the eastern coast of

India. It has an area about 155,707 Sq Km. It is

bounded by West Bengal in the north-east,

Bihar in the north, Madhya Pradesh in the west,

Andhra Pradesh in the south and the Bay of

Bengal in the east. Odisha was the first state in

the country to launch the National Program for

prevention and control of cancer, diabetes,

cardiovascular disease and stroke and National

program for health care for elderly. Odisha was

also the first State in the country to constitute

State NCD Steering Committee under the

Chairmanship of Health Secretary for the

purpose. As per the 2012, MOHFW report the

incidence of Diabetes in the state to be 9%.

ICMR study shows that 8-12% population in

urban areas and 6-8 % population in rural area

are having diabetes. As per the latest statistics

by the NCD nodal authority, population

covered under NPCDCS is 55, 00,000. Target

population for screening is around 27 ,00,000.

11.83 lacs has already been screened for

Odisha

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

Good progress in screening. Nearly 50% population is screened for Diabetes already.

Good example of converging NPHCE with NPCDCS program at the District NCD cells.

Considerable good number of heath institutions in the state

As Training instructors, material and program is a challenge there is a opportunity to design a structured program with PPP.

As there is apathy to General Govt. healthcare system, it is required that service providers are motivated and empowered by converging several national programs.

Geographically isolated terrains like hilly areas has problems with the availability of medicines.

Resource availability is a problem- medicines, doctors, information etc.

Lack of voluntary health seeking behavior in the population is the biggest barrier.

Till the time all the health institutions in the program implemented districts aren't covered in the program, implementation will be an issue.

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

Page 138: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

46

Diabetes (42% of the total population). Around

82,862 people were identified as suffering from

Diabetes- which is around 7%.

In Odisha NCD

clinics at DHQ

hospitals in all 5

districts has

started

functioning in an

integrated

manner. Here

the program got

implemented in 5 districts i.e. Nuapada,

Malkanagir, Koraput, Nawarangpur and

Bolangir. Finance officer, program assistant and

2 DEOs (data entry operators) have joined the

NCD cell already. Apart from NCD Cell Staff,

there are 14 Staff Nurse, 8 Physiotherapist, 21

Counselors, 16 DEOs, 3 Care Coordinators, 1

Cytopathology Technician, 21 Rehabilitation

Worker are recruited in different districts and 3

Hospital Attendants and 4 Sanitary Attendants

are engaged by outsource agency. However,

because of non release of funds under salary

component for staff of state NCD cell during

2011-2012 &2012-2013 by GOI, recruitment of

state program officer have been withheld.

Odisha is the first State to start submission of

weekly report of screening hence weekly report

of screening is being collected and submitted

regularly to GOI. Glucometres and glucostrips

have been saturated in 5 implementing

districts. All 109 (Mobile Health Units) MHUs of

5 districts have been supplied Glucometer and

strips. Health & FW Dept., Govt. of Odisha has

released Rs. 51 lakh to districts from 20% State

Share for procurement of drugs to give

appropriate treatment of diabetes,

hypertension, CVDs and Stroke and also for

geriatric patients. Districts also procured drugs

and supplied to CHC level.

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

47

SIKKIM, a small Himalayan State lying between

27 to 28 degrees North latitude and 88 to 89

degrees East longitude is the second smallest

state in India. Amongst the hilly states like

Himanchal, J&K, Uttarakhand and Sikkim,

Sikkim recorded the highest prevalence of

diabetes at 14 percent in 2012 as per a study

by the Ministry of Health. Sikkim has seen

dramatic change in health scenario in recent

years. The state has already initiated some of

the activities for prevention and control of non

communicable disease (NCD) though Sikkim

was not included in pilot phase with much

effort pilot program was launched in the year

2009 for East Sikkim. In Sikkim the National

Program for Cancer, Diabetes, Cardiovascular

and Stroke (NPCDCS) program has started

since 2011. As per the current status report

provided by NPCDCS program head in Sikkim,

around 16.5% population suffers from HRBS

(high random blood sugar) and 19% from

hypertension.

Sikkim

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

Good progress in screening. Through CATCH Sikkim program running a large number of population has already been screened (almost 95%)

Good uptake of technology and automation of laboratories in the state. Bar coded health cards, electronic medical records have been maintained.

Folk/traditional medicines are common in the state and can be a good module for PPP for diabetes Screening. Fold healers are working with several NGOs in the state.

Telemedicine can have a huge play due to lack of tertiary care facilities in the state. The State can also partner with adjoining states health facilities.

Lack of tertiary care institutions in the state, so far Sikkim has just one big Medical institute.

Unique health culture due to geographical barriers. The biggest barrier is identified as food habits and lifestyle. Rice is a staple diet.

People take heavy meals in the morning and end up eating heavy dinner. Also, In such a case RBS (random blood sugar) mayn't be the right methodology and may give false positive results.

Lack of tertiary healthcare can prove as a barrier in providing follow up interventional care.

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

Page 139: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

46

Diabetes (42% of the total population). Around

82,862 people were identified as suffering from

Diabetes- which is around 7%.

In Odisha NCD

clinics at DHQ

hospitals in all 5

districts has

started

functioning in an

integrated

manner. Here

the program got

implemented in 5 districts i.e. Nuapada,

Malkanagir, Koraput, Nawarangpur and

Bolangir. Finance officer, program assistant and

2 DEOs (data entry operators) have joined the

NCD cell already. Apart from NCD Cell Staff,

there are 14 Staff Nurse, 8 Physiotherapist, 21

Counselors, 16 DEOs, 3 Care Coordinators, 1

Cytopathology Technician, 21 Rehabilitation

Worker are recruited in different districts and 3

Hospital Attendants and 4 Sanitary Attendants

are engaged by outsource agency. However,

because of non release of funds under salary

component for staff of state NCD cell during

2011-2012 &2012-2013 by GOI, recruitment of

state program officer have been withheld.

Odisha is the first State to start submission of

weekly report of screening hence weekly report

of screening is being collected and submitted

regularly to GOI. Glucometres and glucostrips

have been saturated in 5 implementing

districts. All 109 (Mobile Health Units) MHUs of

5 districts have been supplied Glucometer and

strips. Health & FW Dept., Govt. of Odisha has

released Rs. 51 lakh to districts from 20% State

Share for procurement of drugs to give

appropriate treatment of diabetes,

hypertension, CVDs and Stroke and also for

geriatric patients. Districts also procured drugs

and supplied to CHC level.

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

47

SIKKIM, a small Himalayan State lying between

27 to 28 degrees North latitude and 88 to 89

degrees East longitude is the second smallest

state in India. Amongst the hilly states like

Himanchal, J&K, Uttarakhand and Sikkim,

Sikkim recorded the highest prevalence of

diabetes at 14 percent in 2012 as per a study

by the Ministry of Health. Sikkim has seen

dramatic change in health scenario in recent

years. The state has already initiated some of

the activities for prevention and control of non

communicable disease (NCD) though Sikkim

was not included in pilot phase with much

effort pilot program was launched in the year

2009 for East Sikkim. In Sikkim the National

Program for Cancer, Diabetes, Cardiovascular

and Stroke (NPCDCS) program has started

since 2011. As per the current status report

provided by NPCDCS program head in Sikkim,

around 16.5% population suffers from HRBS

(high random blood sugar) and 19% from

hypertension.

Sikkim

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

Good progress in screening. Through CATCH Sikkim program running a large number of population has already been screened (almost 95%)

Good uptake of technology and automation of laboratories in the state. Bar coded health cards, electronic medical records have been maintained.

Folk/traditional medicines are common in the state and can be a good module for PPP for diabetes Screening. Fold healers are working with several NGOs in the state.

Telemedicine can have a huge play due to lack of tertiary care facilities in the state. The State can also partner with adjoining states health facilities.

Lack of tertiary care institutions in the state, so far Sikkim has just one big Medical institute.

Unique health culture due to geographical barriers. The biggest barrier is identified as food habits and lifestyle. Rice is a staple diet.

People take heavy meals in the morning and end up eating heavy dinner. Also, In such a case RBS (random blood sugar) mayn't be the right methodology and may give false positive results.

Lack of tertiary healthcare can prove as a barrier in providing follow up interventional care.

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

Page 140: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

49

MCGM strong Diabetes programme can be replicated in other urban areas

Presence of large number of interested NGOs, training institutions and Private sectors engaged in screening activities for Diabetes

Non availability of free medication and insulin from Government

Non availability of NCD staff in remote districts

Limited service limits under programme

High scope of integration with ongoing Govt. and private efforts on Health

Interested private/NGO sector waiting for Government EOI to join hands with Govt.

Unplanned use of funds in the absence of standard treatment protocol may hamper

Continued absence of partnership with Pvt. Sector and NGOs will have adverse impact

Maharashtra

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

As per INDIAB 2011 study, 10.3% population in

urban areas of Maharashtra is suffering from

diabetes, whereas in rural areas the prevalence

is 6.3%. Changing dietary patterns, lower

physical activity and psychological stress

contribute to this increase. The NPCDCS

program in Maharashtra has been launched in

6 major districts namely- Amravati, Bhandara,

Gadchiroli, Chanderpur, Wardha and Washim.

The state has issued guidelines for organizing

diabetes screening camps in the state. In

Wardha and Washim approximately 90% of the

vulnerable population has already been

screened while in Amravati, Bhandara,

Chandrapur and Gadchiroli, 20% of the

population has undergone screening by

outreach teams.

"Control Diabetes Act Now" campaign was

initiated by MCGM (The Municipal Corporation

of Greater Mumbai) in Nov 2011 which

included establishment of 55 "Diabetes

Clinics", through which 26,992 people were

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

48

In Sikkim all manpower is recruited for the

State NCD programa and Medical specialists

are made available at all the district hospitals

by the NPCDCS cell. The Sikkim Government

planned to provide additional support for

treatment under NPCDCS. Diabetes

retinopathy for all patients will start from the

current year onwards. The State of Sikkim has

come up with a unique program called CATCH

Sikkim under the aegis of Chief Minister's office

which was launched in 2010. This path

breaking initiative is aimed at providing

comprehensive (Promotive, Preventive Curative

and Rehabilitative) care with focus on Health

Promotions and Prevention by doing Annual

and periodical and Total (Head to foot) Health

Checkup free of cost for all the citizens of

Sikkim from village to State level. Diabetes is

one of the main focus of the program. More

than 5,13,797 people have been screened so

far (around 95% of the population). Bar coded

health cards are provided and the Government

is maintaining computerized health data base

for all the citizens.

The State in addition to training offered to

NPCDCS staff; is coming up with training

manuals for ASHA incorporating NCD, DMHP

(District mental health program) etc. The State

also plans to gain active involvement from

Village Health, Sanitation and Nutrition

Committee (VHSNC) as well in Diabetes

management. The best practice shared was to

render universal health coverage to people of

Sikkim with the CATCH SIKKIM program funded

by the Chief Minister. The State is involved in

PPP with Sikkim Manipal institute of Medical

sciences being the only medical institute

present in Sikkim. The state felt the absence of

many tertiary care and super specialty facilities

in the state. Follow up facilities are setup at all

PHCs related to Diabetes and other NCDs.

The State plans to confirm all suspected cases,

regular follow up and provide provision of

improved care. The State is maintaining health

records and automatic reporting of vitals

happen through fully automatic biochemistry

analyzers set up at district levels.

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES LE

AR

NIN

G FR

OM

STA

TE R

OU

ND

TAB

LES

Page 141: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

49

MCGM strong Diabetes programme can be replicated in other urban areas

Presence of large number of interested NGOs, training institutions and Private sectors engaged in screening activities for Diabetes

Non availability of free medication and insulin from Government

Non availability of NCD staff in remote districts

Limited service limits under programme

High scope of integration with ongoing Govt. and private efforts on Health

Interested private/NGO sector waiting for Government EOI to join hands with Govt.

Unplanned use of funds in the absence of standard treatment protocol may hamper

Continued absence of partnership with Pvt. Sector and NGOs will have adverse impact

Maharashtra

Strength

Threat

Weakness

Opportunities

SWO

T A

nal

ysis

As per INDIAB 2011 study, 10.3% population in

urban areas of Maharashtra is suffering from

diabetes, whereas in rural areas the prevalence

is 6.3%. Changing dietary patterns, lower

physical activity and psychological stress

contribute to this increase. The NPCDCS

program in Maharashtra has been launched in

6 major districts namely- Amravati, Bhandara,

Gadchiroli, Chanderpur, Wardha and Washim.

The state has issued guidelines for organizing

diabetes screening camps in the state. In

Wardha and Washim approximately 90% of the

vulnerable population has already been

screened while in Amravati, Bhandara,

Chandrapur and Gadchiroli, 20% of the

population has undergone screening by

outreach teams.

"Control Diabetes Act Now" campaign was

initiated by MCGM (The Municipal Corporation

of Greater Mumbai) in Nov 2011 which

included establishment of 55 "Diabetes

Clinics", through which 26,992 people were

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

48

In Sikkim all manpower is recruited for the

State NCD programa and Medical specialists

are made available at all the district hospitals

by the NPCDCS cell. The Sikkim Government

planned to provide additional support for

treatment under NPCDCS. Diabetes

retinopathy for all patients will start from the

current year onwards. The State of Sikkim has

come up with a unique program called CATCH

Sikkim under the aegis of Chief Minister's office

which was launched in 2010. This path

breaking initiative is aimed at providing

comprehensive (Promotive, Preventive Curative

and Rehabilitative) care with focus on Health

Promotions and Prevention by doing Annual

and periodical and Total (Head to foot) Health

Checkup free of cost for all the citizens of

Sikkim from village to State level. Diabetes is

one of the main focus of the program. More

than 5,13,797 people have been screened so

far (around 95% of the population). Bar coded

health cards are provided and the Government

is maintaining computerized health data base

for all the citizens.

The State in addition to training offered to

NPCDCS staff; is coming up with training

manuals for ASHA incorporating NCD, DMHP

(District mental health program) etc. The State

also plans to gain active involvement from

Village Health, Sanitation and Nutrition

Committee (VHSNC) as well in Diabetes

management. The best practice shared was to

render universal health coverage to people of

Sikkim with the CATCH SIKKIM program funded

by the Chief Minister. The State is involved in

PPP with Sikkim Manipal institute of Medical

sciences being the only medical institute

present in Sikkim. The state felt the absence of

many tertiary care and super specialty facilities

in the state. Follow up facilities are setup at all

PHCs related to Diabetes and other NCDs.

The State plans to confirm all suspected cases,

regular follow up and provide provision of

improved care. The State is maintaining health

records and automatic reporting of vitals

happen through fully automatic biochemistry

analyzers set up at district levels.

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES LE

AR

NIN

G FR

OM

STA

TE R

OU

ND

TAB

LES

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51INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

50

screened, and 6,478 diabetes patients

diagnosed. Presently 8,320 patients are on

comprehensive treatment with regular follow-

up. The campaign has also established linkages

with Health posts & dispensaries. The state has

also tied up with consultants & dieticians for

providing weekly visits & referrals.

It was hard for the state initially to recruit

manpower as per the guidelines due to scarcity

of skilled health professionals available in the

state. However, subsequently, the state

recruited and filled-up all positions of district

nodal officers, program assistants, finance

officers and DEOs (data entry operators).

Lack of community awareness was a major

constraint in the state. Self help groups that

are driven by the community are a potent

channel to inform, educate and engage

communities. Women were identified as

harbinger of "family based reforms". Mass

media campaigns appear to have a significant

impact on household practices in the state.

For ensuring an increase in early diagnosis of

diabetes in the community, cross referrals of

DM patients from other national programs like

RNTCP and NPCB can help identify cases early

leading to early treatment and better

prognosis for effective referral management.

There is a need to have a standard "risk

assessment checklist" based on family history,

symptoms, lifestyle score to rate predisposition

to Diabetes in individuals. IDRS score can be

used in resource poor settings to complement

the screening process. State Guidelines related

to NCD program need to be simplified to

enable their translation into action. The

guidelines, it was felt, need to promote creative

solutions by providing flexibility and ability of

revision in utilization mechanisms as per

regional needs. Cross-sectoral linkages with

departments like town planning, urban local

bodies etc could lead to a healthy environment

that promote more physical activity.

The state has pioneered in training of the

NPCDCS staff for Diabetes and other NCDs.

Training programs were conducted to train

ANMs of all 6 focus districts for using

glucometer. Nurses and Medical Officers were

sensitized about NPCDCS & NPHCE programs

and trained in providing palliative care.

Standard IEC material has been developed with

the help of State IEC bureau, Pune and Tata

Memorial Hospital along with NPCDCS

officials. Though there are good training

institutions available in the state, there is a lack

of accreditation mechanisms for the programs

and courses. It is essential that Government

either outsources or partners with private or

trust-based or other autonomous training

institutions to create training manuals and

enroll healthcare providers for ongoing

training and capacitation. Pharmacists can act

as health educators and can provide positive

reinforcement regarding appropriate and

regular treatment of diabetes to prevent

complications. The state is working towards

developing and disseminating standard

treatment guidelines and protocols for

management of diabetes.

There is a dire need to have mechanisms to

collect, compile, collate and analyze data

comprehensively. This system should be linked

to both public and private institutions

screening and treating DM.

For ensuring increased access, availability and

affordability of services, it is required to reduce

out of pocket expenditure on health. It is

possible to do so using an OPD based

insurance scheme for diseases like diabetes

and CAD.

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

Chellaram Institute has established outreach program using Rural Mobile screening clinics. These

clinics are equipped to test blood sugar levels and conduct foot and eye examinations for timely

identification of complications due to uncontrolled DM. Through the initiative diabetes health

education is being provided through documentaries and information leaflets in local language.

The Clinics reach out to remote villages. The clinics also screen pregnant women, for gestational

diabetes. Currently the clinics are being held in Junner, Ambegaon and Khed takulas (blocks) of

Pune District. The Institute is also supporting research and CME Courses for Doctors, Paramedics,

bio-chemists, technicians, dietitians, podiatrists, and pharmacists in areas related to diabetes. A

regular Diabetic Health magazine is published for increasing awareness in the community.

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

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INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

51INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

50

screened, and 6,478 diabetes patients

diagnosed. Presently 8,320 patients are on

comprehensive treatment with regular follow-

up. The campaign has also established linkages

with Health posts & dispensaries. The state has

also tied up with consultants & dieticians for

providing weekly visits & referrals.

It was hard for the state initially to recruit

manpower as per the guidelines due to scarcity

of skilled health professionals available in the

state. However, subsequently, the state

recruited and filled-up all positions of district

nodal officers, program assistants, finance

officers and DEOs (data entry operators).

Lack of community awareness was a major

constraint in the state. Self help groups that

are driven by the community are a potent

channel to inform, educate and engage

communities. Women were identified as

harbinger of "family based reforms". Mass

media campaigns appear to have a significant

impact on household practices in the state.

For ensuring an increase in early diagnosis of

diabetes in the community, cross referrals of

DM patients from other national programs like

RNTCP and NPCB can help identify cases early

leading to early treatment and better

prognosis for effective referral management.

There is a need to have a standard "risk

assessment checklist" based on family history,

symptoms, lifestyle score to rate predisposition

to Diabetes in individuals. IDRS score can be

used in resource poor settings to complement

the screening process. State Guidelines related

to NCD program need to be simplified to

enable their translation into action. The

guidelines, it was felt, need to promote creative

solutions by providing flexibility and ability of

revision in utilization mechanisms as per

regional needs. Cross-sectoral linkages with

departments like town planning, urban local

bodies etc could lead to a healthy environment

that promote more physical activity.

The state has pioneered in training of the

NPCDCS staff for Diabetes and other NCDs.

Training programs were conducted to train

ANMs of all 6 focus districts for using

glucometer. Nurses and Medical Officers were

sensitized about NPCDCS & NPHCE programs

and trained in providing palliative care.

Standard IEC material has been developed with

the help of State IEC bureau, Pune and Tata

Memorial Hospital along with NPCDCS

officials. Though there are good training

institutions available in the state, there is a lack

of accreditation mechanisms for the programs

and courses. It is essential that Government

either outsources or partners with private or

trust-based or other autonomous training

institutions to create training manuals and

enroll healthcare providers for ongoing

training and capacitation. Pharmacists can act

as health educators and can provide positive

reinforcement regarding appropriate and

regular treatment of diabetes to prevent

complications. The state is working towards

developing and disseminating standard

treatment guidelines and protocols for

management of diabetes.

There is a dire need to have mechanisms to

collect, compile, collate and analyze data

comprehensively. This system should be linked

to both public and private institutions

screening and treating DM.

For ensuring increased access, availability and

affordability of services, it is required to reduce

out of pocket expenditure on health. It is

possible to do so using an OPD based

insurance scheme for diseases like diabetes

and CAD.

LEA

RN

ING

FR

OM

STA

TE R

OU

ND

TAB

LES

Chellaram Institute has established outreach program using Rural Mobile screening clinics. These

clinics are equipped to test blood sugar levels and conduct foot and eye examinations for timely

identification of complications due to uncontrolled DM. Through the initiative diabetes health

education is being provided through documentaries and information leaflets in local language.

The Clinics reach out to remote villages. The clinics also screen pregnant women, for gestational

diabetes. Currently the clinics are being held in Junner, Ambegaon and Khed takulas (blocks) of

Pune District. The Institute is also supporting research and CME Courses for Doctors, Paramedics,

bio-chemists, technicians, dietitians, podiatrists, and pharmacists in areas related to diabetes. A

regular Diabetic Health magazine is published for increasing awareness in the community.

LEA

RN

ING

FRO

M S

TATE R

OU

ND

TAB

LES

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INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

53INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

52

LIST O

F AB

BR

EV

IATIO

NS

List of AbbreviationsAIDS Acquired Immuno Deficiency Syndrome

ASA Athiyannoor Sreechitra Action

ASHA Accredited Social Health Activists

BPL Below Poverty Line

CHC Community Health Centre

CII Confederation of Indian Industries

CME Continuing Medical Education

CSR Corporate Social Responsibility

CVA Cardio Vascular Accidents

DEO Data Entry Operators

DGHS Directorate General of Health Services

DM Diabetes Mellitus

E.H.R Electronic Health Records

EU European Union

FAO Food and Agriculture Organization

FOGSI Federation of Obstetric and Gynaecological Societies of India

GOI Government of India

IAP Indian Academy of Pediatrics

ICDS Integrated Child Development Services Scheme

ICMR Indian Council of Medical Research

ICT Information and Communications Technology

ICU Intensive Care Unit

ID Identity Document

IDF International Diabetes Federation

IDRS Indian Diabetes Risk Score

IEC Information, Education & Communication

IMA Indian Medical Association

INDIAB India Diabetes (ICMR-INDIAB) Study

INGOA Indian Association of NGOs

IVRS Interactive Voice Response System

JSY Janani Suraksha Yojana

KMSCL The Kerala Medical Services Corporation Limited

LBW Low Birth Weight

MCGM Municipal Corporation of Greater Mumbai

MCHN Maternal and Child Health & Nutrition (Day)

MIS Management Information System

MO Medical Officer

NACP National AIDS Control Programme

NCD Non Communicable Diseases

NIHFW The National Institute of Health and Family Welfare

NPCB National Program for Control of Blindness

NPCDCS National Program for Prevention and control of Cancer, Diabetes, Cardiovascular

` diseases & Stroke

NPHCE National Programme for the Health Care of the Elderly

NRHM National Rural Health Mission

NTCP National Tobacco Control Programme

NVBDCP National Vector Borne Disease Control Programme

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INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

53INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

52

LIST O

F AB

BR

EV

IATIO

NS

List of AbbreviationsAIDS Acquired Immuno Deficiency Syndrome

ASA Athiyannoor Sreechitra Action

ASHA Accredited Social Health Activists

BPL Below Poverty Line

CHC Community Health Centre

CII Confederation of Indian Industries

CME Continuing Medical Education

CSR Corporate Social Responsibility

CVA Cardio Vascular Accidents

DEO Data Entry Operators

DGHS Directorate General of Health Services

DM Diabetes Mellitus

E.H.R Electronic Health Records

EU European Union

FAO Food and Agriculture Organization

FOGSI Federation of Obstetric and Gynaecological Societies of India

GOI Government of India

IAP Indian Academy of Pediatrics

ICDS Integrated Child Development Services Scheme

ICMR Indian Council of Medical Research

ICT Information and Communications Technology

ICU Intensive Care Unit

ID Identity Document

IDF International Diabetes Federation

IDRS Indian Diabetes Risk Score

IEC Information, Education & Communication

IMA Indian Medical Association

INDIAB India Diabetes (ICMR-INDIAB) Study

INGOA Indian Association of NGOs

IVRS Interactive Voice Response System

JSY Janani Suraksha Yojana

KMSCL The Kerala Medical Services Corporation Limited

LBW Low Birth Weight

MCGM Municipal Corporation of Greater Mumbai

MCHN Maternal and Child Health & Nutrition (Day)

MIS Management Information System

MO Medical Officer

NACP National AIDS Control Programme

NCD Non Communicable Diseases

NIHFW The National Institute of Health and Family Welfare

NPCB National Program for Control of Blindness

NPCDCS National Program for Prevention and control of Cancer, Diabetes, Cardiovascular

` diseases & Stroke

NPHCE National Programme for the Health Care of the Elderly

NRHM National Rural Health Mission

NTCP National Tobacco Control Programme

NVBDCP National Vector Borne Disease Control Programme

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LIST O

F A

BB

REV

IATIO

NS

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

54

OPD Out Patient Department

OPPI The Organisation of Pharmaceutical Producers of India

PHC Primary Health Centre

PPP Public Private Partnership

PRI Panchayati Raj Institutions

RCH Reproductive and Child Health

RNTCP Revised National TB Control Program

RSBY Rashtriya Swasthya Bima Yojana

SIHFW State Institute of Health and Family Welfare

SMS Short Message Service

SRS Sample Registration System

TB Tuberculosis

TV Television

UID Unique Identification

UNICEF The United Nations Children's Fund

USAID The United States Agency for International Development

VHC Village Health Committee

WFP World Food Program

WHO World Health Organisation

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

55

ACKNOWLEDGEMENTS

We would like to acknowledge the special

contribution of the Scientific Committee

members especially Dr. Jagdish Prasad (DGHS),

Dr. D.C Jain (DDG NCD), Prof. (Dr.) Nikhil

Tandon, Prof. (Dr.) S.V. Madhu, Prof. (Dr.) Anoop

Mishra, Dr. Manish Verma, Mr. Arun Sawhney,

Dr. Rajesh Jain, Dr. S Sadikot, Dr. S. Chadha and

Dr. D Sengupta and for providing valuable

technical oversight and guidance for preparing

this white-paper.

We sincerely recognize and appreciate the

efforts of the Health Cursor Consulting team,

as the knowledge partner, for collating and

compiling the body of evidence and data from

all the state round tables in form of this white-

paper.

We would like to thank the National NCD cell

and state NCD officers from the state of

Chhattisgarh, Maharashtra, Rajasthan, West

Bengal, Sikkim, Odisha and Kerala for leading

and facilitating the state round tables and

contributing to this work. It would not have

been possible to draft this white-paper without

the active involvement of the state

counterparts and the participants of the round-

table discussions including the representatives

of leading development agencies, NGOs,

clinicians, research & academic institutes,

professional associations and participants from

various private bodies. We would like to

express our gratitude towards all the

participants of the round table discussions for

their valuable inputs and support.

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LIST O

F A

BB

REV

IATIO

NS

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

54

OPD Out Patient Department

OPPI The Organisation of Pharmaceutical Producers of India

PHC Primary Health Centre

PPP Public Private Partnership

PRI Panchayati Raj Institutions

RCH Reproductive and Child Health

RNTCP Revised National TB Control Program

RSBY Rashtriya Swasthya Bima Yojana

SIHFW State Institute of Health and Family Welfare

SMS Short Message Service

SRS Sample Registration System

TB Tuberculosis

TV Television

UID Unique Identification

UNICEF The United Nations Children's Fund

USAID The United States Agency for International Development

VHC Village Health Committee

WFP World Food Program

WHO World Health Organisation

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

55

ACKNOWLEDGEMENTS

We would like to acknowledge the special

contribution of the Scientific Committee

members especially Dr. Jagdish Prasad (DGHS),

Dr. D.C Jain (DDG NCD), Prof. (Dr.) Nikhil

Tandon, Prof. (Dr.) S.V. Madhu, Prof. (Dr.) Anoop

Mishra, Dr. Manish Verma, Mr. Arun Sawhney,

Dr. Rajesh Jain, Dr. S Sadikot, Dr. S. Chadha and

Dr. D Sengupta and for providing valuable

technical oversight and guidance for preparing

this white-paper.

We sincerely recognize and appreciate the

efforts of the Health Cursor Consulting team,

as the knowledge partner, for collating and

compiling the body of evidence and data from

all the state round tables in form of this white-

paper.

We would like to thank the National NCD cell

and state NCD officers from the state of

Chhattisgarh, Maharashtra, Rajasthan, West

Bengal, Sikkim, Odisha and Kerala for leading

and facilitating the state round tables and

contributing to this work. It would not have

been possible to draft this white-paper without

the active involvement of the state

counterparts and the participants of the round-

table discussions including the representatives

of leading development agencies, NGOs,

clinicians, research & academic institutes,

professional associations and participants from

various private bodies. We would like to

express our gratitude towards all the

participants of the round table discussions for

their valuable inputs and support.

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INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION:MANAGEMENT AND CARE OF DIABETES IN INDIA

56

The Confederation of Indian Industry (CII) works to create and sustain an environment conducive to

the development of India, partnering industry, Government, and civil society, through advisory and

consultative processes.

CII is a non-government, not-for-profit, industry-led and industry-managed organization, playing a

proactive role in India's development process. Founded over 118 years ago, India's premier business

association has over 7100 members, from the private as well as public sectors, including SMEs and

MNCs, and an indirect membership of over 90,000 enterprises from around 257 national and regional

sectoral industry bodies.

CII charts change by working closely with Government on policy issues, interfacing with thought

leaders, and enhancing efficiency, competitiveness and business opportunities for industry through a

range of specialized services and strategic global linkages. It also provides a platform for consensus-

building and networking on key issues.

Extending its agenda beyond business, CII assists industry to identify and execute corporate

citizenship programmes. Partnerships with civil society organizations carry forward corporate

initiatives for integrated and inclusive development across diverse domains including affirmative

action, healthcare, education, livelihood, diversity management, skill development, empowerment of

women, and water, to name a few.

The CII Theme for 2013-14 is Accelerating Economic Growth through Innovation, Transformation,

Inclusion and Governance. Towards this, CII advocacy will accord top priority to stepping up the

growth trajectory of the nation, while retaining a strong focus on accountability, transparency and

measurement in the corporate and social eco-system, building a knowledge economy, and broad-

basing development to help deliver the fruits of progress to all.

With 63 offices, including 10 Centres of Excellence, in India, and 7 overseas offices in Australia, China,

France, Singapore, South Africa, UK, and USA, as well as institutional partnerships with 224

counterpart organizations in 90 countries, CII serves as a reference point for Indian industry and the

international business community.

For more detail please contact:Confederation of Indian Industry

The Mantosh Sondhi Centre23, Institutional Area, Lodi Road, New Delhi - 110 003 (India)

T: 91 11 45771000 / 24629994-7 o F: 91 11 24626149E: [email protected] o W: www.cii.in

Reach us via our Membership Helpline: 00-91-11-435 46244 / 00-91-99104 46244

CII Helpline Toll free No: 1800-103-1244

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This message, including any files transmitted with it, is for the sole use of the intended recipient and may contain information that is confidential, legally privileged or exempt from disclosure under applicable law. If you are not the intended recipient, please note that any unauthorized use, review, storage, disclosure or distribution of this message and/or its contents in any form is strictly prohibited. If it appears that you are not the intended recipient or this message has been forwarded to you without appropriate authority, please immediately delete this message permanently from your records and notify the sender. CII makes no warranties as to the accuracy or completeness of the information in this message and accepts no liability for any damages, including without limitation, direct, indirect, incidental, consequential or punitive damages, arising out of or due to use of the information given in this message.

KNOWLEDGE PARTNER

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A Joint Initiative of N

ATIO

NAL

WH

ITE

PAPE

R

MANAGEMENT AND CARE OF DIABETES IN INDIA

INSIGHTS FROM MULTI STAKEHOLDER CONSULTATION

©2013 all rights reserved. No parts of this publication should be reproduced, stored in a retrieval system or transmitted

in any form or by any means: electronic, mechanical, photocopying, recording or otherwise without prior permission of

the author & publisher

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Page 152: DRAFT NATIONAL HEALTH POLICY 2015 CII SUBMISSIONS · National Health Policy 2015 – CII Submissions 3 way’ of managing overall cost of care along with a renewed focus on expanding

The Confederation of Indian Industry (CII) works to create and sustain an environment conducive to the

development of India, partnering industry, Government, and civil society, through advisory and

consultative processes.

CII is a non-government, not-for-profit, industry-led and industry-managed organization, playing a

proactive role in India's development process. Founded in 1895, India's premier business association

has over 7400 members, from the private as well as public sectors, including SMEs and MNCs, and an

indirect membership of over 100,000 enterprises from around 250 national and regional sectoral

industry bodies.

CII charts change by working closely with Government on policy issues, interfacing with thought

leaders, and enhancing efficiency, competitiveness and business opportunities for industry through a

range of specialized services and strategic global linkages. It also provides a platform for consensus-

building and networking on key issues.

Extending its agenda beyond business, CII assists industry to identify and execute corporate

citizenship programmes. Partnerships with civil society organizations carry forward corporate

initiatives for integrated and inclusive development across diverse domains including affirmative action,

healthcare, education, livelihood, diversity management, skill development, empowerment of women,

and water, to name a few.

The CII theme of ‘Accelerating Growth, Creating Employment’ for 2014-15 aims to strengthen a growth

process that meets the aspirations of today’s India. During the year, CII will specially focus on economic

growth, education, skill development, manufacturing, investments, ease of doing business, export

competitiveness, legal and regulatory architecture, labour law reforms and entrepreneurship as growth

enablers.

With 64 offices, including 9 Centres of Excellence, in India, and 7 overseas offices in Australia, China,

Egypt, France, Singapore, UK, and USA, as well as institutional partnerships with 300 counterpart

organizations in 106 countries, CII serves as a reference point for Indian industry and the international

business community.

Confederation of Indian Industry

The Mantosh Sondhi Centre

23, Institutional Area, Lodi Road, New Delhi – 110 003 (India)

T: 91 11 45771000 / 24629994-7 | F: 91 11 24626149

E: [email protected] | W: www.cii.in

Reach us via our Membership Helpline: 00-91-11-435 46244 / 00-91-99104 46244CII Helpline Toll free No: 1800-103-1244

Follow us on :

www.mycii.infacebook.com/followcii twitter.com/followcii