Dr. Ronald L. Burr

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Leadership from Heart: Leadership from Heart: For Institutionalizing a Culture For Institutionalizing a Culture of Heart in Society through S-L of Heart in Society through S-L Team Leadership Team Leadership Dr. Ronald L. Burr Dr. Ronald L. Burr

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Leadership from Heart: For Institutionalizing a Culture of Heart in Society through S-L Team Leadership. Dr. Ronald L. Burr. Goals. At the end of this session, participants will have had an opportunity to: Reflect on some Background Factors that Facilitate Caring Team Leadership in S-L - PowerPoint PPT Presentation

Transcript of Dr. Ronald L. Burr

Page 1: Dr. Ronald L. Burr

Leadership from Heart:Leadership from Heart:

For Institutionalizing a Culture of For Institutionalizing a Culture of Heart in Society through S-L Heart in Society through S-L

Team LeadershipTeam Leadership

Dr. Ronald L. BurrDr. Ronald L. Burr

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GoalsGoalsAt the end of this session, participants will

have had an opportunity to:

1. Reflect on some Background Factors that Facilitate Caring Team Leadership in S-L

2. Discuss some Achievement-Methods, and Applications for these Background Factors

3. Review Learning; Project Applications

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Easily Remembered Topics in Easily Remembered Topics in Developing S-L Team Leaders?Developing S-L Team Leaders?

• Easy to remember because each starts with a letter of HEART

• They are responses to needs we all have when working together

• They spring from a HEART of Love often expressed as Caring

• Caring is one of the Three Cs, along with Competence and Confidence, that help define good Team Leaders

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Leadership from HEARTLeadership from HEART

• Leaders inspired by Caring are sometimes Leaders inspired by Caring are sometimes referred to as Stewards or Servant leaders.referred to as Stewards or Servant leaders.

• ““Servant Leadership. . .nourishes subtle Servant Leadership. . .nourishes subtle emotional and spiritual needs, creating a emotional and spiritual needs, creating a force for growth and change. . .force for growth and change. . .

• Hyler Bracey, and others write that a servant Hyler Bracey, and others write that a servant leader has extraordinary power because he leader has extraordinary power because he or she meets five unspoken. . .requests: ”or she meets five unspoken. . .requests: ”

Richard L. Daft, Robert H. Lengel, Fusion Leadership: Unlocking the Subtle Richard L. Daft, Robert H. Lengel, Fusion Leadership: Unlocking the Subtle Forces That Change People and Organizations (2000)Forces That Change People and Organizations (2000)

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Caring LeadershipCaring Leadership

• Each 5 letters in the word HEART reminds how to care

• Each Letter begins an often Unspoken Request team members have

• Successful Team Leaders have empathy about these requests and know how to respond

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From HEART

HHearear and understand meand understand me

EEvenven if you disagree, please don’t make me wrongif you disagree, please don’t make me wrong

AAcknowledgecknowledge the greatness in methe greatness in me

RRememberemember to look for my loving intentionsto look for my loving intentions

TTellell me your feelings with compassionme your feelings with compassion

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Hear and Understand MeHear and Understand Me

Every team member is a team leaderEvery team member is a team leader

Good team leaders are at least good listenersGood team leaders are at least good listeners

They will show they understand what a person They will show they understand what a person says before they replysays before they reply

They will listen for feelings and acknowledge them They will listen for feelings and acknowledge them when appropriatewhen appropriate

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Discussion Question

In a S-L program you are doing or would like to do:

When and how would you provide education in Listening?

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Discussion Instructions:

1. Learn my Signal

2. Discuss your answer with one person beside you or on either side of you. Not more than 3 people are talking together.

3. Watch for my signal. When you see it please get quiet and choose one point you learned that you would share

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Share

With one person beside you or on each side of you. Not more than 3 people are talking

together

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Review

Jot down what you have learned so far

about Team Leadership from HEART

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Even if you disagree, please Don’t Even if you disagree, please Don’t Make Me WrongMake Me Wrong

Fellow team members are best not equated with disagreeable behavior

I-Statements are received better than statements about another that can seem judgmental

Fellow team members have more freedom of choice to accept First-Person Statements

They might even choose to be agreeable

Begin with "I" and end with feelings that if understood stand to improve teamwork

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Review Please jot down answers to the following:

1. A teamwork situation wherein your feelings are distracting you from doing your best _______________

2. How you could appropriately remove this distraction by talking directly to the team member about whom you have the feelings? _____________________________

3. Something you learned about the E in HEART _______

Please do this one quietly and alone, just 2 minutes, watch for my signal and we will go on

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Acknowledge the Greatness in MeAcknowledge the Greatness in MeOur dreams depend on realizing our inherent potential

Team mates must learn to value their own competencies and abilities to care

Instead of just their past, measurable performance

Intrinsically good S-L opportunities allow team members to become intrinsically confident

Encourage them to reflect on accomplishments and acknowledge strengths

Tell them and their peers what you value about them

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Review Please jot down answers to the following:

1. Some team member’s potential to be great you have not yet acknowledged ____________________________________

2. A way appropriately to acknowledge your team member, and to their peers, about their potential to be great ___________

3. Something you learned about the A in HEART ___________

Please do this one quietly and alone, just 2 minutes, watch for my signal and we will go on

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Prepare to Share 

1. Look at what you wrote in review of E and A in HEART

2. Pick the most important one you want to share

3. Indicate it on your paper

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Instructions for Sharing

1. Please remember to keep an eye out for my Signal

2. Turn around and share with someone new, not more than 3 people together

3. One minute per person

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Remember to Look for My Loving Remember to Look for My Loving IntentionsIntentions

With a caring environment, do you believe most people grow up wanting to do well?

Yet many of our educational and social structures reflect a different assumption.

Successful Team Leaders won't make a negative assumption without first looking for good intentions.

Underlying peoples’ actions are feelings and attitudes that might be quite different than we think

We all want to be trusted yet are suspicious of others

Looking for good in others reinforces our own and others loving intentions

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Review Please jot down answers to the following:

1. Some team member’s intentions of which you have been suspicious ____________________

2. Some loving intentions they may have instead _____________________________________

3. Something you learned about the R in HEART _____________________________________

Please do this one quietly and alone, just 2 minutes, watch for my signal and we will go on

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Tell Me Your Feelings with Tell Me Your Feelings with CompassionCompassion

Institutionalizing a Culture of HEART in Society doesn't mean no conflict

It means successful Team Members together transform conflict into cooperation

This transformation requires compassion in sharing our feelings about behavior we believe blocks our common success

Compassion requires telling the other party respectfully and directly about alternative behavior conducive to success--and not telling other people

Compassion requires actively listening when they reply

No matter how much follow up is needed to transform this conflict, each interaction requires the same level of compassion

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Review

Please jot down answers to the following:

1. Some un-confronted team member’s behavior you think is blocking team success ________________________

2. A plan for telling them about their behavior, and alternatives, even if repetition is required ___________

3. Something you learned about the T in HEART _______

Please do this one quietly and alone, just 2 minutes, watch for my signal and we will go on

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Review of this Session

1. Look back at everything you learned about H-E-A-R-T

2. Pick one of those you think will be most effective if you put it into practice

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Share

With one or two people near you.

Not more than 3 people will be talking together

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Session EvaluationLook back over the Goals of this Session:

1. Reflect on some Background Factors that Facilitate Caring Team Leadership in S-L

2. Discuss some Achievement Methods, and Applications for these Background Factors

3. Review Learning; Project Applications

On a scale of 1 – 10, 10 high, to what extent were you able to meet each of the goals of this session?