Dr Anjum Naweed - ACRI - Beyond the Wall of Technology
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Beyond the wall of technology (A light rail xray) Dr Anjum Naweed
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Transcript of Dr Anjum Naweed - ACRI - Beyond the Wall of Technology
Beyond the wall of technology (A light rail x-‐ray)
Dr Anjum Naweed
My background - UK
Applied Cogni4ve Psychologist (Human Factors)
My background - AU
Senior Research Fellow
Rail conditions
Visibility
Temperature
Driver
Situation awareness
Attention
Vigilance
Reaction time
Fatigue
Goals
Pressures
Motivations
Frequency of exposure
Cultural norms
Social
Influences
Traffic
Roads
Signals
Flow
Point switching
Rule/codes
Topography
Environment
Infrastructure
Design
Boundaries/ Controls
Tram/Streetcar
Speed
Weight
Traction
Gradients/curvature
Ergonomics
The tram system
Introduction • Light Rail 2015: Exploring the latest human factors developments in Light Rail
• Focused on cab design – Interface design, master controller, task
Theme 1: Confusion hath now made his masterpiece
Theme 2: Ac4on is eloquence
Theme 3: Time is out of joint
Naweed, A., & Moody, H. (2015). A streetcar undesired: InvesMgaMng ergonomics and human factors issues in the driver-‐cab interface of Australian trams. Urban Rail Transit, 1(1), 1-‐10.
Beyond the wall of technology • Safety/customer care • Human Factors/Ergonomics – CogniMve
Before we get into it… • Academic theories
– NormalisaMon of deviancy / driR – Complexity theory – Clock-‐Mme culture concept – PracMces-‐migraMon model
• Transport culture in Melbourne is pathological! – Gradual erosion of Pedestrian-‐Tram safety boundary
Before we get into it… • Clement Michel’s presentaMon from last year
– Legacy concerns – Technical & non-‐technical
• Tram collisions
Tram on tram collisions • HF review of tram-‐on-‐tram collisions • Determine HF contribuMons to tram collisions and near misses
• IdenMfy potenMal soluMons to reduce risk
St Kilda Rd/Southbank Blvd
St Kilda Junction
On-‐site observa4ons On-‐board observa4ons Road user ac4vity Pedestrian ac4vity
Review and HF analysis of tram on tram collisions reports
Driver discussions Scenario inven4on task Task analysis
Age range 35 -‐ 67y
Driving experience 1.5 – 21y
24 ParMcipants 23 Male 1 Female
St Kilda Rd/Southbank Blvd
Tuesday 4th Nov 2014 (Melbourne Cup) 1030 to 1130 1656 to 1756
Three trams = 2 Four trams = 1
St Kilda Junction
Monday 3rd Nov 2014 1455 to 1530 1727 to 1802 Thursday 6th Nov 2014 0757 to 0830 1109 to 1139
Three trams = 2
Technical Factors Non-‐Technical Factors To many to name!
ClarificaMon needed to address confusion caused by inconsistencies with stopping points Improve communicaMon and interacMon between various stakeholders including tram drivers and the community Increased focus on other tram movements and distances between trams EducaMon required for tram drivers as well as the general public Driver abtudes and awareness Presence of authorised officer
Driver focus groups • Non-‐technical human factor themes
– Safety – On-‐Mme running – Managing workload – FaMgue/sleepiness – Inter-‐depot compeMMon
Summary – controls • Training – stopping distance ruling, efficacy of best pracMce strategies, simulaMon
• AdministraMve – collegiality, checklists, specific training scenarios, intuiMve near-‐miss capture
• SubsMtuMon – speed limit review, driver mobility • Environmental – Stop signs, consider barriers
Summary • Since the project there has been major success in the reduc4on of tram-‐to-‐tram collisions
Future directions in HF/E • Legacy issues for older systems – lessons learnt for newer ones
• Environmental design • Standards development • Worker welfare
Thank you Dr Anjum Naweed 08 8378 4520 [email protected]
Australasian Centre for Rail InnovaMon 111 Alinga St, Canberra City, ACT, 2601
Central Queensland University 44 Greenhill Rd, Wayville, SA, 5034
Acknowledgments Janeke Rose Sangeeta Singh Damien Kook The many parMcipants
