It’s been an exciting year here at Anita Goodesign! From celebrating our 15th Anniversary to announcing our fabric launch of Chrysalis, one thing we have been getting tons of questions about are the exciting changes happening to our designs!

As we continue to move forward in a technology based industry, embroidery machines and computers both change rapidly, and our design CDs are slowly becoming harder for customers to use as laptops and computers remove the CD reader. As our designs switch to a download-only format, we wanted to walk you through the process from a brand new customer’s perspective! Follow along

step-by-step as we show you how to purchase designs from our website, using a dealer code, gift card, or coupon, and even how to locate those design downloads to transfer to a USB for your machine. Whether you have a Mac system or a PC, we’ve included instructions for both. It may seem daunting at first, but we promise with this step-by-step guide, you’ll be on your way to downloading your designs in no time!

For additional help or questions, please contact our support team for further assistance: CustomerExperience@Anita-Goodesign.com.

downloads toDES IGNS

MAKING A PURCHASE ONLINE

H E A D TO O U R H O M E PAG E . This is our website homepage where you can do all kinds of things, such as purchase our designs, log into a customer account, check orders, build a personal design library, find events near you, and even additional resources for projects and inspiration!

To begin, navigate to the website, AnitaGoodesign.com. From there, you have a plethora of design options and a constantly-updated homepage of recent releases! We will start on this page to search for instructions on how to search, purchase, and receive the download for your designs.

L E T ’ S WA L K T H R O U G H I T

TO G E T H E R

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S E A R C H O U R C O L L E C T I O N S . In the top right of the screen, you will see our site’s search bar. Click on this once and begin typing the name of what you are looking for. As you enter words or a title, the search bar may even generate the result you want! Simply arrow down to the title and click on it, or hit RETURN to bring up a new page with your search results. NOTE: Keywords are helpful too! If you do not know the name of a collection word-for-word, try typing in a more general term, like “Winter” or “Dogs” to see what comes up. You may also see additional searches generate below as you type (shown) to help search in a specific category.

R E S U LT S A R E I N . The results will now appear on the next screen for the keyword or collection title you entered in the search bar. Click on the collection you are interested in purchasing.

Additionally, you can use the search filters and categories off to the left of the Search Results page to help refine your search or to look in a different Product Line, such as Quilting or Projects collections. You can also filter collections by hoop size!

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A D D TO C A R T. From the collection’s page, you will see a description of the design set, as well as some images of the design files stitched out. Be sure to take note of hoop size requirements for each collection before purchasing. When ready to purchase, hit the “ADD TO CART” button. This will prompt the site to drop the item in your cart, which can be found near the top right of your screen.

C A R T C L A R I F I C AT I O N . Once you click on your Shopping Cart, you will be brought to this screen.

At this time, if you have a COUPON CODE or a GIFT CARD, these will be entered in their respective field below the cart items. Be sure to hit “APPLY” if you enter something into either line!

When you are ready to check out, continue on by clicking “CHECKOUT.”

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S U P P O R T LO C A L . If you frequently shop from one of our Gold or Elite dealers, you may have been told a Dealer Code to enter at checkout that will give that shop credit for your sales!

If you have an applicable Dealer Code, enter this in the Checkout page where prompted.

A Dealer Code is not required to make a purchase.

D O W N LOA D. Your new design is now paid for and ready for immediate download, no more waiting on shipments! When you’ve landed on your Order Receipt page (shown here), you should see a DOWNLOADS REMAINING button.

CLICK this button to begin the download for that collection. The download will save to your computer. To locate the files, follow the instructions to come that best match your computer’s operating system.

NOTE: Every new purchase will show 5 DOWNLOADS REMAINING. You can access your downloads at a later time by visiting your ORDER HISTORY in the Customer Dashboard. If you ever need to download more than 5 times, just drop us an email at CustomerExperience@Anita-Goodesign.com and let us know!

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D O N ’ T F O R G E T ! Both Mac and PC have different processes for retrieving your downloads! To locate your files and add them to a USB stick, read on to the system-specific instructions that match your computer the closest! If you have an Apple laptop or desktop computer, you will want to follow our Mac steps, while if you are on a computer than runs Windows operating systems, you will want to read the PC steps.

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RETRIEVING A PRIOR PURCHASE

S I G N I N . First, locate the “Sign in” at the top right of your screen. Sign in with your username and password. If you do not have a password or have forgotten your password, click on “Forgot Password?” to reset or establish your password.

C U S TO M E R C E N T E R . Once logged in, click on “Customer Center.”

O R D E R H I S TO R Y: Your order is complete and ready to be downloaded. Click on “Order History.” Click on “View” and you will see your design and “Downloads remaining.” CLICK this button to begin the download for that collection. The download will save to your computer

NOTE: If you have placed an order for a digital download but you have never created an account on www.anitagoodesign.com, an account is created for you with the email address you provided. Use your email address as your username and then click “forgot password” and create a password.

D I D YO U M A K E A P U R C H A S E F O R A D O W N LOA D AT YO U R

D E A L E R O R A N E V E N T ?

Follow these easy steps to retrieve that download on www.anitagoodesign.com

D I S C O V E R I N G D O W N LOA D S . If your Downloads folder does not automatically open after the download, click on your computer’s FINDER logo (see inset) to bring up a window, then click “Downloads” on the left, as shown. You should now see any items in your Downloads folder, including the .ZIP folder for the design set you just purchased and downloaded.

DOUBLE CLICK on the .ZIP folder to open and extract the files. Your computer will place them in a folder with the same name in your DOWNLOADS.

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?? D I D YO U K N O W : A .ZIP folder is created when it has many files inside and needs to be compressed smaller for easy sending. In order to see and use the files in the download, we will have to un-zip the compressed file by double clicking on it.

F I N D E R I C O N

DOWNLOAD YOUR DESIGNS: MAC

After hitting the DOWNLOADS REMAINING button and starting the download, your files will be located in a compressed folder within the DOWNLOADS folder.

REMEMBER: You cannot download designs onto a tablet such as an iPad. You will need to use a laptop or desktop computer for this process.

U S E T H E S E S T E P S I F YO U

O W N A N A P P L E C O M P U T E R O R

L A P TO P

F I L E S F O U N D. The extracted collection files should now appear in a folder with the collection name (i.e. our example was extracted into a folder in our DOWNLOADS titled Online Best Buds).

Inside the collection’s folder you will now see the About Us, Design Files folder, and the full PDF Tutorial and Steps. Click on the Design Files folder to view the sub folders inside for machine file types.

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M ATC H YO U R M AC H I N E . Various folders will be available to choose from depending on the model of embroidery machine you use at home. Find the folder that matches what your machine can read, then open the folder to see the designs for that file type. For our example we are in the .PES folder for a Brother or Baby Lock machine. NOTE: When downloading a quilting collection, the letter(s) at the end of each design is an indicator of its size. Reference your collection’s size guide for more specific information on sizing.

U S I N G T H AT U S B . Once you have chosen the blocks or designs that you are wanting to stitch out, insert a USB stick into your computer.

IMPORTANT: Some home machines will not support large USB sticks, and require a 1 or 2 GB stick. If you have issues with your machine loading the design, try putting them on a USB with a smaller memory!

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D R AG & D R O P. Once you have chosen the file you want on your USB, select the design and DRAG it with your cursor to the USB you inserted into the computer, which should appear on the left of the window under “Locations.” Once you drag to the USB, release the file and it will be “dropped,” or copied onto your USB. Be sure to hit the EJECT button next to the USB before removing the stick from your computer.

NOTE: Our USB has been titled “MY DESIGNS” to easily locate, but be aware the name of your flash drive will vary.

S E T U P TO S T I TC H . Your design is now ready to stitch out in the hoop! Insert the USB into your machine, locate the USB designs on your machine, and select the design to load it. You are now ready to begin embroidering.

NOTE: If your designs need to be rotated, edited, or altered in any way, do this in the Preview screen before starting the design.

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DOWNLOAD YOUR DESIGNS: PC

For help on how to purchase a design, follow the step-by-step guide at the start of this section!

REMEMBER: You cannot download designs onto a tablet or reader. You will need to use a laptop or desktop computer for this process.

U S E T H E S E S T E P S I F YO U

O W N A P C O R W I N D O W S

O P E R AT I N G S Y S T E M

Z I P D O W N LOA D. After hitting the DOWNLOADS REMAINING button, the download will begin at the bottom of your internet browser, showing its download progress. When the folder is finished downloading, CLICK on it.

REMINDER: The download is a .ZIP folder, meaning the files are compressed for faster downloading. We will need to uncompress, or unzip, the folder to access the contents.

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D O N E D O W N LOA D I N G . Once you have clicked on the .ZIP folder, it should open up on your screen in its own window.

CLICK the option to EXTRACT all the files, which will “unzip” the folder.

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D E C I D E A D E S T I N AT I O N . A dialogue box will appear asking where you want to extract the files to on your computer.

You can now CLICK EXTRACT to extract the files into a folder with the name of the collection in your DOWNLOADS folder. Leave the box checked that prompts the files to be shown.

NOTE: If you would like to save to a different folder or location where you like to organize designs, simply click BROWSE to select a new destination to save on your computer.

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U N Z I P P E D. Now, your screen should pop up with the new folder the files have been extracted to. Open the collection folder so that its contents are visible. You should see the DESIGN FILES folder as well as the About Us and Tutorial and Steps PDFs. DOUBLE CLICK on the DESIGN FILES folder to open it. TIP: If you need to know where the folder has been saved to, just look at the folder pathway at the top (circled).

F I N D A F L A S H D R I V E . Now, insert a USB flash drive into your computer to store the designs you want to stitch.

IMPORTANT: Some home machines will not support large USB sticks, and require a 1 or 2 GB stick. If you have issues with your machine loading the design, try putting them on a USB with a smaller memory!

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D R AG & D R O P. Once you’ve inserted a USB into the computer, it should appear in the left column. Select the file (or multiple files with CTRL CLICK) and drag it over to the USB in the left column to copy.

NOTE: Your USB may appear under a different name!

E J E C T S A F E LY. RIGHT CLICK on the USB stick in the left column and hit EJECT to properly eject the USB.

Only remove the USB after your computer indicates it is safe to do so. This will prevent any corruption of the files on the USB.

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S TA R T S T I TC H I N G . You can now insert the USB into your machine and pull up the design(s).

Hoop some stabilizer & start stitchin’!