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The Case for TV: TV is as popular as ever TV amplifies other media and works across platforms TV remains the most effective medium TV pays back

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The Case for TV:

TV is as popular as everTV amplifies other media and works across platformsTV remains the most effective mediumTV pays back

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Radio Newspaper Magazines Internet TV

TV is as popular as ever!

Source: IPA Touchpoints Hub Survey (other media) and BARB for TV – Monthly Reach by Hour

Monthly Reach by Hour

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TV viewing hours unchanged for 15 years

3.69 3.6 3.59 3.59 3.59 3.61 3.67 3.67 3.63 3.73 3.65 3.7 3.743.633.57 3.6

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

Ave

Hou

rs V

iew

ed D

aily

Source: BARB/TNS Infosys – Individuals

Average Daily Hours Viewed

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TV is constantly on the consumers radar!

Bringing up Children 24%

Crime, Law and Order 25%

Source: Television Opinion Monitor Q1-Q2 2007/ Sample – UK adults (1224)

Cost of Living 26% Family and Friends 34% Sport 25%

Television Programmes 29%

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The DTR has enhanced TV viewing

Sky+ homes watch 20 mins more TV per day and 21% more commercial TV than non-Sky+ homes

Most viewing is still live (88%+) in pvr homes

Most time-shifting programmes watched on same day as recording

42% of time-shifted breaks viewed at normal speed

DTRs increase commercial impacts by 5%!

Thinkbox 2007 Engagement Study found a much higher concentration on the TV screen when commercials are being Fast forwarded

Source: BARB, ACB/LBS and Skyview, Thinkbox

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One flat-screen TV sold every six seconds

Over 3 million sold in 2006

Average screen size growing by an inch per year

45% of new TVs bought in last year cost £500+

The ‘celebration’ bit...Consumers are investing in TV

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TV and ad content

delivered via the internet

Hard disk based on

demand and interactive services & advertising

EPGs, Sky Active menus

Interactive TV services

and ads

Server based on-demand

servicesand ads

Personal Video

Recorders (PVRS)

Video On Demand

(VOD)

Internet Protocol TV

(IPTV)

InteractivityGuides & Interfaces

Mobile TV

Server, broadcast

and download

based mobile content services

New Functionality Supporting TV Viewing

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ITV has the unrivalled ability to create

viewer response and engagement

Source: BARB/ITV Consumer/YouTube (Youtube average 647,000 views per video), ITV Interactive Tracker

Approx. applications to enter the show’s auditions:

50,000

Approx. competition entries to win tickets to the shows:

1 million

TV ratings for final of Britain’s Got Talent:

16.1 million

Red button interactions: 1 million+

George Sampson videos on YouTube: 4,850+

Top 20 video views of George Sampson on YouTube:

30 million+

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0800On bus read Piers Morgan’s blog via BGT WAP site

0900Catch-up on latest goss in Friend’s Reunited BGT group

1100E-mail clips to my friends from ITV.com

1300Lunchtime catch-upshow on ITV2

1930Share mobile clip in

pub with friends

2100The show!

2145Vote via Red Button.

Please don’t letPaul go out just yet.

2200Talent Extra on ITV2

1630Watch exclusive

behind-the-scenes video on itv.com

1500Watch best clips on BGT branded You Tube channel

1800Receive email newsletter with link to show preview

TV content works across many platforms ITV 360° - The Viewer Experience

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Engagement with TV Content Online

% Done in last 6 months

0%

10%

20%

30%

40%

All Male Female 15-24 25-34 35-44

Visited a website related to a television programme

Watched a TV/video clip online / downloaded a TV/video clip

Watched television / film online / downloaded a TV programme / film

Source: nVision Research – The Future Of TV - Base: All Internet users aged 15+, 2007

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The young are still spending more time with TV

60

30 2922

72

6

ITV1

Kiss 100Bebo

FacebookGoogle

Source: TV – BARB 01Jan-12Oct08 / Press – TGI Q3 2008 / Radio – RAJAR Q2 2008 / Internet – Comscore Aug 2008

1534 - Daily Minutes Viewed / Visited

* Each bar is based on the people viewing, listening or accessing each medium.

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…and they are less ad averse

35 36

22

14

26

17

I enjoy TV adverts Ads on TV often make mewant the things advertised

TV ads give me something totalk about with others

8-21 year olds Adults

% Agree

Source: Other Lines/TGI

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1.3

1.3

1.4

1.5

2.3

2.5

2.9

3.8

3.9

3.7

Bebo

cor

Facebook

The Sun

brit aw

bgt

ITV1

15-34s - Daily Reach

Source: TV – BARB Weeks 1-41 2008, 3+ mins reach / Press – TGI Q3 2008 / Internet – Comscore Aug 2008

Reach in millions

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16-34 viewing has remained consistent…

0

2

4

6

8

10

12

14

2004 2005 2006 2007 2008

Total TV Commercial TV ITV Family

Weekly Reach in Millions

Source: BARB/TNS 2003-2008

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…and they are switched on for just as long

0

1

2

3

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2004 2005 2006 2007 2008

Total TV Commercial TV ITV Family

Average Daily Hours Viewed

Source: BARB/TNS 2003-2008

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TV Amplifies Other Media

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Outdoor DRTV Inserts DoorDrops

Press Online Search

Media Channels

£ C

ost

per

cu

sto

mer

Initial DART Analysis

Econometrically adjusted

The true return of each medium needs to be identified…

Source: Mediacom / Thinkbox Event / Example Client

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TV can drive consumers online

“You may not believe this but last week I stood in front of a major media agency and 50 or so of their clients and sold TV.

I told them that TV & search are highly compatible & that money should be taken from below the line and pushed back into TV

alongside (obviously) massive growth in search.

This is a common theme of mine as we see huge spikes in query volume following TV exposure both editorial & ads.”

Mark Howe, MD Google Media Sales

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Media Spend - £Unique Users

– 000’s

Source: Comscore and NMR Ad Dynamix

TV Spend and Unique Users Relationship

£0

£200,000

£400,000

£600,000

£800,000

£1,000,000

£1,200,000

Feb-07 Mar-07 Apr-07 May-07 Jun-07 Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-080

50

100

150

200

250

300

350

400TV Ad Spend Unique users

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8.5

6.0

8.0

0.0

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6.0

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1980s 1990s 2000s

TV is becoming more effective over time

The launch of multi-channel is making it easier to reach consumers

Average market share gain (% points) where TV is the lead medium

Source: IPA - Marketing in the Era of Accountability

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TV prices have continued to fall in the last 7 years

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1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006

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al

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T (

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= 1

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Base 100 = 1985

Source: IPA - Marketing in the Era of Accountability

The rise of multi-channel means more competition

making TV more cost efficient

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ITV1 prices have continued to fall in recent years

90

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100

105

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2002 2003 2004 2005 2006 2007 2008

Adults HWS

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de

xe

d a

ga

ins

t 2

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Year

Base 100 = 1985

Source: ITV Salesnet, CPTs indexed on 2001 figures

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TV Pays Back !

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Thinkbox: Payback in the Third Age of Television

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The Main Drivers of TV Effectiveness and Value

Amplification of Other Media

Fame and Awareness

Emotional and Implicit Associations

Immediate Benefits and Long Term Value

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The Power of Emotion and Fame

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Source: Guardian, Campaign, Marketing, Telegraph, FT Nov-Dec 2007

Case Study :

2006 - £45 million advertising campaign

Food category – exclusively TV

Every execution outperformed branding and recognition tracking norms

National stampede on hot chocolate puddings!

Food sales up 8.4%

Halo Effect - UK sales up 9.1%

IPA Grand Prix and Gold Winner 2006

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Source: Guardian, Campaign, Marketing, Telegraph, FT Nov-Dec 2007

Case Study :

Started in August 2007

Initially multimedia – then 100% TV

Youtube received 500,000 page views in the first week ad went on air

By end November 2007 had been viewed over 6 million times

Weekly sales up 9% year on year during period on air

Exceeded revenue growth targets of 4-6%

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Case Study: Hovis

TV’s longest commercial:

122 seconds

Launched in Coronation Street

3 fold increase in buzz around the brand

Source: Media Week 14Oct08

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2 2

10

1

01

23

45

67

89

1011

12

Share of Voice Market Share

Extra needed for growth

Original

Source: IPA - Marketing in the Era of Accountability Oct 2007

%

Brands that shout louder grow faster!

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0.7

2.7

0.0

0.5

1.0

1.5

2.0

2.5

3.0

Campaigns using TV Campaigns not using TV

TV enhances campaign efficiency

Market share % point gain per 10% point excess share of voice

Source: IPA - Marketing in the Era of Accountability

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66%

49%

0%

10%

20%

30%

40%

50%

60%

70%

Campaigns using TV Campaigns not usingTV

Eff

ecti

ven

ess S

uccess R

ate

%

TV leads to greater business successes

% Reporting very large business effects over the last 26 years

Source: IPA - Marketing in the Era of Accountability

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Immediate Benefits and Long Term Value

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0

10

20

30

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70

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% Increase in FMCG purchasing within 4 weeks

Source: TNS Mediaspan, database of case studies, 1995-2002

New brandsEstablished brands

For large established

brands

& staples, % sales growth

is much smaller but in

£s is significant

TV advertising works very well

to drive sales of launch brands

Brands in high interest

categories

e.g. Toiletries, Ready meals

tend to show higher than

average % sales growth

On average, TV Advertising generates a 4.4% sales uplift within 4 weeks

Avg: 4.4%

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Source: ITV Wales – December 2007

Case Study :

December 2007 campaign – 2 weeks ITV1 Wales only

Budget under £15,000

Campaign seen by 1.3 million adults

Footfall raised by 20% when most Cardiff retailers struggling

“This was the first time we’d been on TV for over 10 years and the help and service we received from ITV throughout the entire process was second to none. We worked with a production company who produced a high quality product at a very good price and the results were fantastic. Although television is a more expensive option it was well worth it.” Mark Nott, General Manager

Gloomy Christmas promises

miserable new year for retailers

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Source: Telegraph, Guardian, IGD Retail Analysis Feb 2008

Case Study :

£14 million national TV campaign

Christmas ad featuring Lulu, Denise Van Outen etc

Strongest Xmas results ever delivered

Double level of growth than Tesco, Sainsburys, Waitrose

4 million more shoppers attracted over 6 weeks to 06Jan08

Year on year sales up 9.5%, and operating profit up 50%

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Low Loyal Consumers respond most to TV Advertising

1.5

3.2

14.7

4.4

all buyers low loyal medium loyal high loyal

Contribution to Sales Uplift 57% 27% 15%

% increase in purchasing in first 4 weeks

Source: tvWORKS, Jan01-Dec03, saw at least 1 spot in prior 28 days, loyalty reflects spend on brand as % of spend on category, low loyal = 0-10%, medium loyal = 10-39%, high loyal = 40-100%

tvWorks

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Low Loyal consumers are most effected by the absence of TV Advertising

100.0

105.4

93.3

73.472.0

101.3

104.4102.9

70.4

75.076.5

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0 28 56 84 112 140 168 196 224 252 280 308 336 364

high loyal low loyal

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Minimum days elapsed since advertising was last seen

Source: tvWORKS, 2 years to Jan03, loyalty reflects spend on brand as % of spend on category, low loyal = 0-10%, high loyal = 40-100%, the sales index compares the amount of purchasing of the brand at each point in time to the amount of purchasing at the control

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The effects of TV last for a longer termNearly 45% of TV’s revenue effects are delivered after the year of the investment.

Source: PWC/Thinkbox – Payback Study Oct 2007

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Thinkbox and PWC analysed long term effectiveness

Source: PWC/Thinkbox – Payback Study Oct 2007

Car Insurance Auto x 3* Hair-careFruit Juices Cereal

*lower medium, upper medium, premium exec

706 brands, 10+ years of data, 41 brand surveys, 7 categories (significant spend, various price points)

volume, pricing & ad data

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Longevity is key to long term value. Most brands are short lived.

Source: PWC/Thinkbox – Payback Study Oct 2007

Take the cereal market as an example…

born post ’91 & dead pre ‘06

49%

born post ’91 & alive post ‘05

25%

born pre ’91 & dead pre ‘06

15%

born pre ’91 & alive post ‘05

11%

4.1 years

7.2 years

8.9 years

14.5 years

Lifespan

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Brand value is just as important as longevity

Source: PWC/Thinkbox – Payback Study Oct 2007

49p

400m per year

31p

1m per year

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Focus 5 Series PassatCrunchy

Nut Pantene TropicanaDirectLine

Internet

TV

Radio

Press

Outdoor

Direct Mail

Cinema

TV core medium for nearly all leading brand value owners

£m

Source: PWC/Thinkbox – Payback Study Oct 2007

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TV investment delivers a clear increase in revenue

On average a £1m increase in TV investment yields a £4.5m increase in revenue

Source: PWC/Thinkbox – Payback Study Oct 2007

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TV and ITV1 has clearly helped the Anchor Butter brand to grow…

£3.9m £6.5m(+68%) Anchor sales up 14% from £65.6 million to £74.5 million

Those highly exposed to

ITV1 accounted for 90% of the increase in sales value….

…spending over a third more on Anchor than those with very little exposure to ITV1

Source: NMR Own Costs and TNS Worldpanel Sales for Anchor BUTTER Brand Set (Highly exposed to ITV1 = would see 90% of any advertising exposures as calculated by weights of viewing by daypart/dayand frequency)

Anchor Share of Spend 2007 vs 2008

15

31

2

5

12

2

5

5

1773

35

Jul06-Jun07 Jul07-Jun08

Other media

Other satellite

Five

Ch4

ITV Digital

ITV1

ITV1 spend up

253%

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Immediate effects on sales at all stages of a brand’s lifecycle

4.4% increase in FMCG sales within the first 4 weeks of TV advertising – with 4 more repeat purchases

Lead medium for most successful brand value owners

Delivers its value over a much longer time frame (45% after year 1) – which is financially useful

A £1 million increase in TV investment yields a £4.5 million increase in revenue

Source: PWC/Thinkbox – Payback Study Oct 2007 / tvWorks Dec 2003 / IPA Marketing In The Era of Accountability 2007

TV Pays Back!

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TV remains central in the lives of consumers and in the success of brands

TV still as popular as ever and so drives emotional associations between brands and consumers

TV amplifies other media works on many platforms

TV pays back… Immediate sales benefits Long term brand and shareholder value

ITV remains the nation’s most popular commercial channel

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The Case for Continuous TV Advertising

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Consumers are making careful brand choices, staying in more and watching more TV so now is the time to take advantage of, and get

an advantage with, TV advertising

41%going to pubs orrestaurants less

Source: GfK NOP July 2008

38%cutting down ontravel plans

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Effects of Advertising During Recession

Source: Profit Impact of Marketing Strategy, IPA Breakfast Conference 18 Oct 2007, Data2Decisions

Share % change in first 2 years of recovery

Advertising during recession

0.7

1

1.6

Removed Maintained Increased

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30

20

10

0250

0

GRPs

1½years

Advertising awareness

People remember advertising…

…and people forget advertising

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No TV Advertising for a year produces a 13% decline in Purchasing

100.0

92.5

87.5

90.593.092.9

70

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0 28 56 84 112 140 168 196 224 252 280 308 336 364

Minimum days elapsed since advertising was last seen

Sal

es i

nd

ex

Source: tvWORKS, 2 years to Jan03, the sales index compares the amount of purchasing of the brand at each point in time to the amount of purchasing at the control (when advertising had been seen in the last 28 days).

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The effects of TV last for a longer termNearly 45% of TV’s revenue effects are delivered after the year of the investment.

Source: PWC/Thinkbox – Payback Study Oct 2007

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£m

TV Helps Maintain Brand Thrust

During a recession…

Build market share at lower cost

Strong signal of commitment and confidence in brand

Increased revenue & profit when conditions improve

Increase/maintain ad spend = maintained shareholder value

Source: Paddy Barwise/London Business School, ‘Advertising in a Recession’, 1999.