Dos and Don'ts for Encouraging Brand Evangelism

10
Dos and Don’ts for Encouraging Vendor Based Brand Evangelism By Jen Spencer Allbound Head of Sales and Marketing https://www.linkedin.com/in/jenspencer @jenspencer

Transcript of Dos and Don'ts for Encouraging Brand Evangelism

Page 1: Dos and Don'ts for Encouraging Brand Evangelism

Dos and Don’ts for Encouraging Vendor Based Brand Evangelism

By Jen SpencerAllbound Head of Sales and Marketing

https://www.linkedin.com/in/jenspencer

@jenspencer

Page 2: Dos and Don'ts for Encouraging Brand Evangelism

“Building deep-seated loyalty throughout your business channel is different from building end-customer

brand loyalty. ”

Page 3: Dos and Don'ts for Encouraging Brand Evangelism

Dos and Don’ts for Encouraging Vendor Based Brand Evangelism

Do Leverage User-Friendly, Cloud-Based Software for Communicating.• Software helps you manage

communications across your channel while including partners in an online community.

Page 4: Dos and Don'ts for Encouraging Brand Evangelism

Dos and Don’ts for Encouraging Vendor Based Brand Evangelism

Do Provide Support and Training at an Individual Level for Vendor Employees.• Providing support at the

employee level for partner companies helps ensure your products and services are represented according to your brand and invites loyalty at the individual level.

Page 5: Dos and Don'ts for Encouraging Brand Evangelism

Dos and Don’ts for Encouraging Vendor Based Brand Evangelism

Do Reward Channel Partners.• Reward partners at a company

and individual level for performance that includes not just closed business, but also behavior-based incentives.

Page 6: Dos and Don'ts for Encouraging Brand Evangelism

Dos and Don’ts for Encouraging Vendor Based Brand Evangelism

Do Facilitate Advertising Opportunities for Local and Regional Businesses in your Channel.• Collaboration between your brand

and companies throughout the channel creates more recognition and better quality advertising than any one entity could manage on its own.

Page 7: Dos and Don'ts for Encouraging Brand Evangelism

Dos and Don’ts for Encouraging Vendor Based Brand Evangelism

Don’t Ignore or Delay Responses to your Loyal Partners. • Each partner is valuable, and

small-but-loyal partners can be strong evangelists for your brand

Page 8: Dos and Don'ts for Encouraging Brand Evangelism

Dos and Don’ts for Encouraging Vendor Based Brand Evangelism

Don’t Create an “Us and Them” Mentality Between Yourself and Your Partners.• Brand evangelism works best

when vendors and partners feel they are part of the party and can invite others in.

Page 9: Dos and Don'ts for Encouraging Brand Evangelism

Dos and Don’ts for Encouraging Vendor Based Brand Evangelism

Don’t Let Your Partners Pant for Your Product.• When partners are enthusiastic

about your brand, they want to share it with others. Do your part to ensure products and services are available as needed.