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Page 1: don’t missepubs.nsla.nv.gov/statepubs/epubs/384860-2012-05.pdfof The Business Voice can be addressed to Vice President of Marketing, Las Vegas Chamber of Commerce, 6671 Las Vegas
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2 3BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

Trustees

Bob Ansara Ricardo’s of Las Vegas, Inc.

Bob BrownLas Vegas Review-Journal

Senator Richard BryanLionel Sawyer & Collins

Kevin BurkeBurke Construction Group, Inc.

Tim CashmanLas Vegas Harley-Davidson

Cornelius EasonWorkforce Connections

Jonathan HalkyardCaesars Entertainment Corporation

Dallas HaunNevada State Bank

Steve HillState of Nevada

Office of Economic Development

Corey JenkinsSAVMOR Rent a Car

Bart JonesMerlin Contracting & Developing

Bill NelsonPiercy Bowler Taylor & Kern

Karla PerezValley Health System

Gina PolovinaBoyd Gaming Corporation

Dilek Samil NV Energy

Larry SingerGrubb & Ellis - Las Vegas

Neal SmatreskUniversity of Nevada, Las Vegas

Bruce SpotlesonGreenspun Media Group

Michele Tell WoodrowPreferred Public Relations, LLC

2012 Board of TrusteesExecutive Committee

Kevin OrrockChairman of the Board

The Howard Hughes Corporation

Jay BarrettChairman-Elect

The JABarrett Company

Michael J. Bonner Immediate Past Chairman

Greenberg Traurig, LLP

Hugh AndersonAnderson & Delutri @ Merrill Lynch

Russ JoynerMiracle Mile Shops

Vicky VanMeetren St. Rose Dominican Hospitals,

St. Martín Campus

Nancy WongArcata Associates, Inc.

VOLUME 33 NUMBER 5

THE LAS VEGAS CHAMBER OF COMMERCE MAGAZ INE

Las Vegas Chamber of Commerce 6671 Las Vegas Blvd. South, Ste. 300

Las Vegas, NV 89119-3290702.641.5822 • LVChamber.com

Kristin McMillanPresident & CEO

Las Vegas Chamber of Commerce

BUSINESS VOICE

what’s inside // may 2012Chamber News Spotlights

Small Business Excellence Awards

Photo Gallery

Lights. Camera. Vegas. Events Member News

Anniversaries Chamber Health Plan

News You Need

Ribbon Cuttings

Member Insights

Business Expo

0406

1416

21

182223

2624

301210

ay 5 - 13 is National Travel and Tourism Week. In Las Vegas, travel and

tourism isn’t just another industry. We wrote the book, we are the global icon for it - we own it.

We all know and appreciate the positive impacts of the tourism, gaming and entertainment industry in Las Vegas. It is a pleasure (and a relief) to see the steady and consistent growth in visitor volume, convention attendance and daily room rates over the past two years.

Travel and tourism also remains one of our biggest opportunities for economic expansion. As the LVCVA continues to attract top-tier business clients to Las Vegas for conventions, meetings and other events, we have a natural, captive audience for attracting new business opportunities. In fact, Southern Nevada is the number one convention destination in North America and last year hosted nearly 5 million convention and trade show delegates. Future business and trade opportunities are enormous.

Expansion will also focus on new and diverse markets, while continuing to leverage existing strengths in innovative and extraordinary ways. Culinary tourism, medical tourism, eco-tourism and whatever comes next – each one a specialty market with immense potential to increase visitation and create jobs.

International travel and tourism presents especially fertile ground for driving business expansion and producing jobs. International travel ranks as one of the leading exports in the United States and 1 out of every 9 jobs in the nation depends on travel and tourism. The U.S. Travel Association surmises that, by reclaiming America’s 17 percent share of global travel, the United States could attract 98 million more visitors, create an additional 1.3 million U.S. jobs by 2020 (compared with 2010) and inject $859 billion into the U.S. economy. With our exceptional airport, entertainment and convention assets, Las Vegas is uniquely poised to tap into this potential as the paradigm for international visitation in the United States.

So what can the community do now to help secure these opportunities for the future? We can, first of all, collectively and actively support measures to streamline visa processes and eliminate barriers to increasing international tourism. Members of Nevada’s Congressional delegation have stepped up leadership efforts and we must encourage them to persevere. For example:

Congressman Joe Heck introduced a bill (Welcoming Business Travelers and Tourists to America Act of 2011) to help attract more visitors from the fastest-growing and highest-spending markets of Brazil, China and India.

Congresswoman Shelley Berkley co-sponsored legislation (Visa Waiver Program Enhanced Security and Reform Act) aimed to increase the number of international visitors to the United States and bolster Nevada’s tourism industry.

U.S. Senate Majority Leader Harry Reid has kept international tourism at the forefront of economic policy discussions in an effort to create new business opportunities and generate much-needed jobs.

U.S. Senator Dean Heller is co-sponsoring a bill (Jobs Originated through Launching Travel Act) to improve visa processing and expand international travel through a visa processing standard and expanded waiver program.

Both the Chamber and the LVCVA are vocal advocates for these important pieces of legislation. We also engaged on these issues with U.S. Secretary of the Interior Ken Salazar in a recent town hall in Las Vegas. Chamber Chairman-elect Jay Barrett followed up in writing to ask Secretary Salazar to work with President Obama to keep issues of international tourism front and center and increase coordination among the federal Departments of State, Interior, Commerce, Transportation and Homeland Security in order to eliminate unnecessary regulation, streamline visa processes and otherwise facilitate international tourism to and within the U.S.

In addition to advocacy, we need to work as a united business community with the LVCVA and others to develop a strategic effort to form productive business connections with those who visit for conventions and meetings: to increase investment in import/export opportunities, diversify the economy and enhance employment.

On May 9th, we partner with the LVCVA to celebrate the 65th anniversary of the Las Vegas News Bureau, an organization that historically was formed to attract visitors by publicizing classic, iconic and newsworthy activities about Las Vegas. Please join us at the convention authority complex for a luncheon that will celebrate the history of tourism through the eyes of the Las Vegas News Bureau and will add our own unique, surprise element. Equally important, it’s a great opportunity to join in the dialogue about our city’s next possibilities in travel and tourism so that, in 2025, we can still say, “We own it!”

Mpresident’s{ }message

Kristin mcmillanPresident & CEO

BV

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4 5BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

chamber newsBV

Editorial Policy:

The Business Voice is a member newsletter of the Las Vegas Chamber of Commerce. The Las Vegas Chamber of Commerce welcomes input, ideas and suggestions from our members. As with any periodical, we must adhere to strict deadlines and we reserve the right to edit all materials submitted for publication. Commentaries that are marked as such do not necessarily reflect the opinion or position of the Chamber, its trustees or employees. The Chamber cannot guarantee the validity or accuracy of the contents of paid advertisements. Questions or concerns about content of The Business Voice can be addressed to Vice President of Marketing, Las Vegas Chamber of Commerce, 6671 Las Vegas Blvd. South, Suite 300, Las Vegas, NV 89119.

The Business Voice (USPS #717-970) is published by The Las Vegas Chamber of Commerce.6671 Las Vegas Blvd. South, Ste. 300Las Vegas, NV 89119-3290

Annual Subscription $25 Periodical postage paid at Las Vegas, NVPOSTMASTER: Send address changes to: The Las Vegas Chamber of Commerce,6671 Las Vegas Blvd. South, Ste. 300Las Vegas, NV 89119-3290

P r o d u c t i o n t e a m

Publisher: John Osborn | Executive Editor: Cara Roberts managing Editor: Greta Seidman | Graphic Designer: Ben Myhre Production coordinator: MJ Dennis | Printed locally by creel Printingadvertising account Executive: Carol Skerlich, 702.586.3853

engage on community issues with policy committees

eggs & issues returns withcongressman joe heckEngage in conversations on topics and issues impacting

Southern Nevada through the Chamber’s Policy Committees.

These free meetings encourage an open dialogue on issues

affecting development and diversification, and are open

exclusively to Chamber members and their employees.

EDucation committEE: JunE 12, 1:00 - 3:00 P.m.

This committee collaboratively addresses the issues facing

K-12 and higher education systems in Las Vegas, including

funding and resources, curriculum, skills gaps and

coordination between employers and educators.

HEaltH carE inDustry committEE: JunE 22, 2:00 - 4:00 P.m.

This committee delves into the issues facing the health

care industry and its importance to the future growth and

sustainability of Southern Nevada.

For more information on these committees or to register, visit

LVChamber.com or call 702.641.5822.

Eggs & Issues

returns on Monday,

July 2, as U.S.

Congressman Joe

Heck addresses

Chamber members

on federal

issues impacting the business community and

participates in a Q & A session.

Eggs & Issues is a breakfast forum designed to

connect Chamber members with key policymakers

who represent the state’s interests at the national

level. The program also gives you an opportunity

to network and build relationships with other

Chamber members.

Purchase a table of ten and receive two tickets

to the VIP Meet and Greet with Congressman

Heck. You can also choose to fill all ten seats, or

fill nine and have the Chamber place an elected or

appointed official at your table.

EGGs & issuEs fEaturinG

u.s. conGrEssman JoE HEcK WHErE: Palms Casino Resort

DatE: Monday, July 2

timE: 7:30 – 9:00 a.m.

RSVP at LVChamber.com or call 702.641.5822.

Don’t miss your opportunity to develop a powerful

professional network, take your leadership skills to

the next level and become a shaper of the

Las Vegas community.

Leadership Las Vegas is a comprehensive 10-month

program that consists of a series of in-depth sessions

focusing on current issues and complex community

infrastructure in Southern Nevada, including the history

of Las Vegas, gaming and tourism, government and

politics, business outlook, education infrastructure,

criminal justice, health care and more. Graduates join

more than 1,100 alumni in an impressive group of

leaders and decision-makers who continue to shape

and change the Las Vegas community.

To hear more about the program, attend the annual

Recruitment Mixer on Thursday, May 10, at Vdara. See

the events calendar for more information.

Applications for Leadership Las Vegas Class of 2013

are due on Thursday, May 17, no later than 4:00 p.m.

No incomplete or late applications will be accepted.

For more information on the Leadership Las Vegas

program, including the 2012-2013 session dates

and program costs, or to download an application, visit

LVChamber.com/leadership-las-vegas or

call 702.641.5822.

don’t miss first class networking at new airport terminal 3

In an exciting venture with McCarran International Airport

and other Southern Nevada chambers of commerce,

Chamber members will have an exclusive, private first look

at McCarran International Airport Terminal 3 before it opens

to the public at the end of June.

The exciting addition of Terminal 3 to McCarran

International Airport is a 1.9 million square-foot,

three-story building that includes 14 gates, a ticketing

lobby, new shopping and dining opportunities and TSA

security checkpoints on two levels. The terminal also

features a variety of different public art installations.

During this exclusive behind-the-scenes look, attendees

will meet some of the featured artists, be given guided

tours of the new terminal and its features, and get a

rare glimpse of this important economic expansion

project before it opens to the world. Guests will also

have a great opportunity to cultivate relationships with

members of the Las Vegas Chamber of Commerce, as

well as members of other local chambers of commerce,

for a diverse and high-energy networking event.

Register early, as this event has limited attendance and

walk-in guests will not be permitted due to security

restrictions.

BusinEss aftEr Hours WHErE: McCarran International Airport, Terminal 3

DatE: Wednesday, June 13

timE: 5:30 – 8:00 p.m.

RSVP at LVChamber.com or call 702.641.5822.

leadership las vegas: apply today

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6 7BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

hen Las Vegas locals flip through a magazine and see photos of celebrities at an event in Las Vegas, or

notice a billboard on the I-15 for an upcoming performance from a headliner, or catch a “What happens in

Vegas…” commercial on television, we sometimes overlook that very few cities in the world get the type of

exposure that Vegas does. It is its own brand of tourism, its own experience, and unlike any other destination city in the world.

It has been a paradigm of the travel and leisure industry since it was first marketed to the rest of the country. Communicating

those experiences is the Las Vegas Convention and Visitors Authority (LVCVA) and the Las Vegas News Bureau, which has

been on scene to capture the bright lights of Las Vegas and its myriad celebrity appearances, attractions, implosions, concerts

and millions of Las Vegas tourists, then convey those eye-catching images to media outlets all over the world.

The origins of the Las Vegas News Bureau rewind to

the Las Vegas Chamber of Commerce Live Wire Fund,

initiated by Chamber President Maxwell Kelch in 1945.

Kelch, predicting the end of World War II would bring

about a tourism boom that Las Vegas would be ideal

to accommodate, envisioned Las Vegas as a product,

with the best way to sell it being to advertise it on a

large scale. In February 1945, Kelch and the Chamber,

with the assistance of the business community,

embarked on an ambitious fundraising initiative, the

Live Wire Fund, to build the Las Vegas brand. With

the funds, major advertising campaigns (including the

creation of Vegas Vic and his “Howdy, podner” tagline)

and the formation of the News Bureau, among others,

catapulted Las Vegas into thousands of national,

regional and local markets.

By shooting hundreds of thousands of photos since

its inception, the Las Vegas News Bureau created a

composite of Las Vegas: warm weather, whimsical and

fun days, and some of the best dining, entertainment

and nightlife to experience in the evening. This was

imperative in establishing Las Vegas as the premier

destination city in the United States and its place in

the internaitional travel and tourism industry today.

The News Bureau became part of the LVCVA in 1992,

and continues to stream photos and videos through a

variety of media, pushing Las Vegas’ message to the

international community. Just as Kelch had originally

imagined, the News Bureau had helped make Las

Vegas a household name.

With such a vibrant history behind us and economic

recovery firming up, there are new opportunities to

seize that will ensure the stability and continued

growth of the industry, as well as our place at the

forefront of it. “We are projecting to host more than 40

million visitors in 2012, our highest total ever, which

will generate $40 billion for our community,” says

Rossi Ralenkotter, president and CEO of the LVCVA.

“We are focusing on three key areas to continue that

growth: international visitation; business travelers and

special events.”

The first of these areas, increasing international

tourism, has been assisted by recent measures for

visa reform by the federal government. Referring to

a recent town hall with Secretary of the Interior Ken

Salazar, Ralenkotter says, “We were able to reiterate

the importance of continuing to streamline the visa

approval process and add more nations to the Visa

Waiver Program. We also discussed the importance

of developing a national transportation plan and

approving long-term funding for the FAA and the

National Highway Fund.”

Visitor Volume 2007-2011

WSecretary of the Interior Ken Salazar, incoming Chamber chairman Jay

Barrett, and U.S. Senate Majority Leader Harry Reid at a recent town hall.

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support the tourism industry, as it impacts the

lives of everyone who lives and works here.

The LVCVA recently established a permanent

Host Committee chaired by former Mayor

Oscar B. Goodman…We encourage everyone

to join us as ambassadors for the community,

providing a welcoming environment to our

major events, showing them that they chose

the right city to hold their event or meeting

and encouraging other events to come here

as well.” For more information on the LVCVA

Host Committee and how your business can

get involved, email lvhostcommittee@lvcva.

com or call 702.892.7691.

An easy way for the community to engage

and support tourism is by celebrating National

Travel and Tourism Week from May 5 - 13. On

May 8, the LVCVA is encouraging all of Las

Vegas to wear blue in support of the travel and

tourism industry.

The travel and tourism industry in Las Vegas

is continuing to grow, strengthen and diversify,

ensuring that Las Vegas retains its standing as

one of the leading destinations in the United

States and the world. With new projects on

the horizon and clearly-defined areas of focus

for development and growth, the LVCVA will

have plenty to promote and the News Bureau

will have plenty to capture. It’s a city that is

camera-ready.

Images courtesy of the Las Vegas News

Bureau. Tourism numbers provided by Las

Vegas Convention and Visitors Authority.

The LVCVA is working alongside federal

policymakers to give tourism a strong voice

in Washington. “Congressman Heck has

introduced legislation to improve the visa

approval process, which seeks to expand the

number of processing centers and the hours

of operation for emerging markets such as

Brazil, China and India. Congresswoman

Berkley has introduced legislation to expand

the Visa Waiver Program to include more

countries with emerging economies whose

business people are eager to more easily

attend conventions in the United States and

Las Vegas. President Obama recently issued

an Executive Order that focuses government

efforts on improving travel and tourism to and

within the United States,” explains Ralenkotter.

To keep the momentum going, Ralenkotter

says the LVCVA will continue to

work with McCarran

International

Airport and international airlines to keep the

traveling process as streamlined as possible

for passengers. “We contract with 12 offices

around the world that market our destination

in 75 different countries. One of the ways

we can ensure growth in a particular market

is to entice non-stop airline service to and

from that country. The LVCVA is one of the

few destination marketing organizations that

work directly with its airport to promote new

air service to its destination. Our partnership

with McCarran…gives Las Vegas a great

advantage over other destinations.”

Legislative measures in visa reform will

also help with the advancement of business

travel in the Las Vegas area. “We need to

ensure that those who

want to travel here

are able to do so

conveniently. Once

they do travel here,

we need to make

sure that they have

a welcoming and

convenient experience

entering the country.”

Ralenkotter stresses the importance of

making both domestic and international

business travel as efficient as possible. “The

success of the meetings and convention

industry is not only important to Southern

Nevada, where it supports 58,000 jobs

and generates more than $6 billion for

our economy, but it’s a critical part of the

economic growth of our country. Nationally,

the industry supports more than six

million jobs and generates $450 billion. It

is important that we continue to promote

the value of face-to-face meetings to

conducting business. Research shows

that every dollar spent on business travel

generates $12 in revenue for a company.”

The LVCVA campaign, Vegas Means

Business, exclusively targets corporate

executive offices to show specific executives

the offerings of Las Vegas for their meetings.

With the addition of the Mob Museum, The

Smith Center for the Performing Arts, and

the upcoming grand opening of Terminal 3

at McCarran International Airport, special

events are an area of opportunity that have

much to offer for 2012 and in the coming

years. As examples of this year’s impressive

array of events and projects, Ralenkotter lists

the $550 million Project Linq from Caesars

Entertainment, the National Hockey League’s

year-end awards event at the Wynn Las

Vegas, Shania Twain at Caesars Palace, and

the Tropicana, MGM Grand, Golden Nugget

and El Cortez making significant renovations.

With such initiatives in progress and

on the horizon, Ralenkotter urges the

business community to stay apprised of the

developments and what conventions and

meetings are coming into town. “We always

encourage the community to understand and

The establishment of the Nevada Test Site created an entire cultural movement

around the Atomic Era. Las Vegas jumped at the opportunity to market the city as

the only peacetime above ground nuclear testing site in the continental United States.

The Las Vegas Chamber of Commerce published schedules of the atomic blasts

and the best vantage points to watch them. Press releases extolled the attraction of

the blasts, and a special “News Nob” was set up only ten miles away from ground

zero of the explosions to give Americans all over the country a front seat to the

detonations. National marketing efforts led to hotels and resorts concocting “atomic

cocktails,” holding Miss Atomic Blast pageants and offering a variety of atomic-

themed souvenirs and services.

On May 24, 1957, towards the end of the Atomic Era, Las Vegas News Bureau

photographer Don English snapped a shot of a giddy blonde bombshell clad in a

bathing suit dotted with cotton “mushroom clouds” and red lipstick. This young

lady, a dancer from the Copa Room at the Sands Hotel, was dubbed “Miss Atomic

Bomb” and remains one of the city’s most iconic images. Representing an era

of glitz and glamour, Miss Atomic Bomb is a classic portrait of Las Vegas and a

symbol of pop culture.

Join the Las Vegas Chamber of Commerce and the Las Vegas Convention and Visitors

Authority as they celebrate the images that built the Las Vegas brand and captured its

rich and dynamic history. The Business Power Luncheon on May 9 will commemorate

65 years of the Las Vegas News Bureau and unveil a new Miss Atomic Bomb. Who

will she be? Attend the luncheon and be among the first to find out.

Business Power Luncheon WHERE: Las Vegas Convention Center, South Hall

DATE: Wednesday, May 9

TiME: 11:30 a.m. - 1:00 p.m.

RSVP at LVchamber.com or 702.641.5822.

BV

aVerage daily room rate

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10 11BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

Celebrate Small Business Week by nominating your business or

a peer business for a Small Business Excellence Award. These

awards, sponsored exclusively by Nevada State Bank, are the

Chamber’s annual tribute to the companies that go above and

beyond in the Southern Nevada business community. They are

a effective way to promote your business, get free publicity

and gain recognition for your company’s values, practices

and culture. “It’s a showcase for success,” says Debra Solt,

chairman of the Small Business Excellence Awards Committee.

awards are giVen out in four categories:

• Small Business of the Year (5 or fewer employees)

• Small Business of the Year (25 or fewer employees)

• Non-Profit Business of the Year

• Woman/Minority-Owned Business of the Year

Businesses that submit a qualified nomination for a

small Business Excellence award will also receive

two complimentary tickets to Business Expo!

Nomination forms for each of the categories are available at

lVchamber.com/sbea, and are due by July 6. You are not

required to provide your company’s financial statements to

be eligible for an award. Nominees are publicized throughout

the nomination process and published on LVChamber.com.

Selection committee members participate in a blind scoring

of each nomination form. “It’s all about how well you tell your

story,” explains Solt. Judges score independently, and are not

informed of the winners in advance. Solt encourages those

who nominate to give a glimpse of the company’s culture, and

what distinguishes them from others in the industry, as well as

the entire business community. Tips for writing a memorable

nomination form are available for download at LVChamber.com.

The celebration culminates with the Small Business Excellence

Awards Luncheon on Thursday, September 20, at the Paris

Las Vegas Hotel and Casino, where finalists and winners are

announced in each of the categories. “We are celebrating

the best of the best,” says Solt. “It’s an opportunity to

talk about the impact of small business on our economy

and how small business stimulates future growth.”

To encourage the spirit of entrepreneurship, Solt recommends

that members show their support for nominees and the

small business community by attending the luncheon. “It’s a

must-attend,” she remarks. “The atmosphere is celebratory,

and you get to share your story with other members.”

For more information on the program,

visit LVChamber.com or call 702.641.5822.

For details on eligibility and requirements, please visit www.swgasliving.com/bizvoice or call our Energy Specialists at 1-800-654-2765.

Scan this with your mobile device.

Rebates For Your Business!Save money and energy with Smarter Greener Better® rebates.

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Solar water heating rebates are available for residential, small business, school, non-profit, and public properties.

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Learn how and where to cut costs with an energy audit.

Available Rebate —50% up to $5,000 on a facility audit

Take advantage of additional energy-efficient rebates available such as custom and boiler rebates.

chamber newsBV

Small BuSineSS Week & Small BuSineSS excellence aWardS Salute entrepreneurial Spirit in Southern nevada

Shine the Spotlight on your Small BuSineSS

BV

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12 13BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

Temperatures are on the rise, which could mean higher summer energy bills. But having MyAccount can help. Sign up and you can chart your energy use, find simple ways to lower your bill and even conduct an online energy analysis. All from your personal computer.

The future of energy. It’s right in our backyard. Learn more at nvenergy.com.

Business Voice ad_2012-04.indd 1 4/18/2012 4:49:24 PM

Interested In exhIbItIng

at Business expo?Exhibitor booths are still available for Expo.

For more information on this affordable

opportunity to get your products and

services in front of the Las Vegas business

community, visit LVChamber.com/

business-expo or call 702.641.5822.

Business exPo WHERE: World Market Center, Bldg. C DATE: Wednesday, June 20 TiME: Noon - 5:00 p.m. RSVP at LVChamber.com or call 702.641.5822.

get ahead and get connected

at Business expo

2012

2012

Business Expo is coming up on June 20, at World Market Center. This is

a “one-stop shop” for cultivating new business relationships, seeing the latest

in new products, services and technology in the marketplace, and renewing

business connections. With nearly 2,000 attendees and about 200 booths

in the exhibit hall, Business Expo teems with the energy and dynamism

of attendees doing business with exhibitors and other attendees.

With a low ticket cost and a five-hour window to explore the trade show,

Business Expo gives you the opportunity to meet suppliers, conduct business

meetings, arrange for follow-up conversations and investigate new products.

maximize your experience at Business Expo with these tips:

• Register early by visiting LVChamber.com or calling 702.641.5822. With your ticket in hand before the show day and a business card, you can go straight up to the exhibit floor and take full advantage of all the opportunities.

• View the complete list of exhibitors online at LVChamber.com prior to the show. Plan out the vendors you’d most like to see, and prioritize your time.

• Bring employees who would benefit from attending.

• Wear comfortable shoes and bring more business cards than you think you’ll need. Aside from leaving cards with exhibitors for follow-ups and inclusion in mailing and distribution lists, you may also find yourself engaging in conversations with other attendees.

• Challenge yourself to stop at a booth you have never visited or you wouldn’t ordinarily think of visiting. You never know where the conversation may lead.

• Take advantage of show specials, discounts and sales for products and services that make sense to your business.

• Let the exhibitors give you their undivided attention at a follow-up meeting you can schedule at the trade show.

• Promptly follow up with any connections you’ve made with other attendees and exhibitors after the show. Send a quick note, email or call a new contact. It’s a great way to further the relationship you’ve already begun building.

Tickets for Business Expo are only $10 and now available

at LVChamber.com or by calling 702.641.5822. BV

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14 15BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

What is the best piece of business advice you have ever been given? Successful leaders tend to be the best listeners.

What is your definition of customer service? Customer service is all about exceeding expectations by anticipating and addressing needs before they even arise.

What was your first job? My family owned a party rental company and I spent most of my time in the warehouse cleaning dishes and filling orders.

What is your favorite quote? “Life is not a spectator sport. If you’re going to spend your whole life in the grandstands just watching what goes on, in my opinion you’re wasting your life.” - Jackie Robinson

Q

Q

Q

Q

Q

Q

Q

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ric JimEnEz General ManagerBoulevard Mall

KEVin BurKEPresident & CEOBurke Construction Group

GEnE GalloWayPresident

Plaza Bank

Gina B. PoloVina Vice President of

Government AffairsBoyd Gaming Corporation

Q

Q

Q

Q

What distinguishes your company from its competitors? We are sized for growth with significant embedded opportunities to “move the needle.”

What is your company’s value proposition? At the Boulevard, we see an opportunity to deliver a mall experience that’s more tailored, engaging, relevant and rewarding to our shopper.

What is your hometown? I was born in North Hollywood, California, but moved here when I was seven. I consider Las Vegas my hometown.

What are your hobbies? I’ve been playing guitar and songwriting since I was eleven and still enjoy it. I also like to go trail hiking with my kids.

Q

Q

Q

Q

What do you see ahead for your company in five years? Continued double-digit growth in the markets we serve.

What distinguishes your company from its competitors? Our focused approach to banking and our responsiveness.

Who do you follow on Twitter? Not on Twitter; I have enough to do without that.

What is your favorite quote? “Your life can be 100% worse before it can get 10% better.” It keeps things in perspective.

What is the best piece of business advice you’ve ever been given? Be honest about the skills and traits you do not possess, and hire people who have them.

What is your definition of customer service? We focus on customer loyalty. Loyal customers will encourage others, including their competitors, to hire us.

Who/What inspires you? Energetic and passionate people.

What is your favorite thing about Vegas? It is still a vibrant city where the people believe that anything is possible…because it is.

president’s{ }clubexecutive }{ level}{

spotlights

new membersU.S. Bank Lori Soren

Media One Pro Steven Kim

Maggiano’s Little ItalyMarc Scott

Nevada Linestriping Inc.Ailie Billingsley

Town & Country Bank Ali Rizvi

executive

president’s

level

club

What is the best way to resolve a customer issue? Tackle it head on… do not shy away from an issue.

Describe yourself in three words. Passionate, Competitive, Family

Who are your role models in business? My mom and Donald Trump.

What’s the best way to resolve a customer issue? The best approach is to have a conversation either by phone or in person. This will show your customer that you want to listen and understand what the issue is.

What is your definition of success? Being able to contribute and make a positive difference for my company, community and most importantly, my family!

Describe your company in 10 words or less. Leader, nuclear weapons stockpile stewardship, and arms control verification testing.

What’s the best way to resolve a customer issue? First, listen and ask qustions so that you completely understand the problem. The biggest barrier to solving problems is not fully understanding the true nature of the problem.

How were you introduced to your company? Without 3 high school best friends, BannerView.com would not exist today.

What can you do that no one else can? I can usually identify solutions to problems faster than anyone else.

Q

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cHris BrEED Regional Vice PresidentDesert Rose Resort

stEfan GastaGErOwnerHofbrauhaus Las Vegas

marK cEnicolaPresident and CEOBannerView.com

Jimmy lEEManaging Partner

The Wealth Consulting Group

Jim “JD” DaniEls Manager

Emergency Planning & Preparedness

What’s the best way to resolve a customer issue? The best way to resolve an issue is to do it right away. Regardless of who is to blame, communicate immediately to the customer and let them know that you care and are working to resolve the issue.

What do you like to do most with a free hour? Exercise.

Describe yourself in 3 words.Father, Dreamer, Realist.

Describe your company in 10 words or less. Not just a restaurant, but a unique dining experience.

What do you like to do most with a free hour? If I have some free time, I can always put my mind at rest with a round of golf.

Who are your role models in business? Steve Jobs was outstanding. I found his public speaking abilities very impressive.

BV

Page 9: don’t missepubs.nsla.nv.gov/statepubs/epubs/384860-2012-05.pdfof The Business Voice can be addressed to Vice President of Marketing, Las Vegas Chamber of Commerce, 6671 Las Vegas

16 17BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

1 TuesdayMORNING BUzzInterested in joining VYP or just joined but want to know what VYP can do for you? Check out our monthly Morning Buzz. Morning Buzz is a great opportunity for you to enjoy a FREE light breakfast and learn more about what VYP has to offer. You’ll also get a chance to meet VYP Ambassadors as well as members of the Advisory Council for a small, informal Q&A session. 7:30 - 9:30 a.m.las Vegas chamber of commerce* Complimentary.702.586.3833 or VegasYP.com

Sponsor:

3 Thursday BUSINESS BLEND Join the Chamber and Vegas Young Professionals for an evening of exciting, high energy networking opportunities, cocktails and appetizers from Chef Alain Ducasse at Mix in THEhotel at Mandalay Bay.5:30 - 7:30 p.m.mix in tHEhotel at mandalay Bay3950 las Vegas Blvd southlas Vegas, nV 89119Guests Complimentary.$60 to join, $36 every six months702.586.3833 or VegasYP.com

Sponsors:

Host:

14 monday VEGAS YOUNG PROfESSIONALS TOASTMASTERS: STRIP VIEW SPEAkERSCommunication skills are vital to success in the business world. The VYP Toastmasters group is for all members to enhance speaking, presentation and leadership skills. 5:30 - 6:00 p.m. registration & networking 6:00 - 7:00 p.m. meetingusr lib, 520 E. fremont st., 89101FREE for guests.$60 to join, $36 every six months.702.586.3833 or VegasYP.com

Hosted By:

To RSVP foR eVenTS:

2 WednesdayCHAMBER CONNECTIONSIncrease your leads and business referrals! An established dedicated leads group made up of professionals from a variety of industries. Limited openings available; please call for space availability.5:30 - 7:00 p.m.las Vegas chamber of commerce*$120 every six months. Chamber members only.702.641.5822 or [email protected]

3 ThursdayBUSINESS BLEND Join the Chamber and Vegas Young Professionals for an evening of exciting, high energy networking opportunities, cocktails and appetizers from Chef Alain Ducasse at Mix in THEhotel at Mandalay Bay. 5:30 - 7:30 p.m.mix in tHEhotel at mandalay Bay3950 las Vegas Blvd southlas Vegas, nV 89119Chamber and VYP Members Complimentary.Register online or call 702.641.5822.

Sponsors:

Host:

9 Wednesday CHAMBER VOICES TOASTMASTERSBe a better speaker and a more effective presenter. Open to all members to enhance speaking, presentation and leadership skills. 10:45 a.m. - noonlas Vegas chamber of commerce*$54 every six months. Guests always complimentary.

9 Wednesday BUSINESS POWER LUNCHEON CELEBRATING THE 65TH ANNIVERSARY Of THE LAS VEGAS NEWS BUREAU Don’t miss the debut of the new Miss Atomic Bomb at a celebratory luncheon featuring interactive entertainment and a program commemorating how business built the Las Vegas brand.11:30 a.m. - noon registration & networkingnoon - 1:00 p.m. Program & lunchlas Vegas convention center, south Hall3150 Paradise roadlas Vegas, nV 89109$50 for Chamber members$65 for non-members$70 for walk-ins$450 for a table of 10 Table purchase includes two tickets to the VIP meet & greet. Fill all ten seats with your guests, or fill nine and have the Chamber place an elected official at your table.Register online or call 702.641.5822.

Sponsors:

10 Thursday LEADERSHIP LAS VEGAS RECRUITMENT MIxER Potential candidates for the Class of 2013 are invited to learn more about Leadership Las Vegas from graduates and the Class of 2012 at this exciting recruitment mixer at Vdara’s Silk Road.5:00 - 7:00 p.m.complimentary silk road inside Vdara Hotel & spa2600 W. Harmon avelas Vegas, nV 89103-3290Register online or call 702.641.5822

Hosted By:

Sponsors:

16 Wednesday CHAMBER CONNECTIONS See May 2 for details.

22 Tuesday NEW MEMBER BREAkfAST Start your new Chamber membership off right at this exclusive event for all new members of the Chamber. Introduce yourself and your business, and network in a friendly and upbeat atmosphere. Bring plenty of business cards!7:00 - 7:30 a.m. registration & networking 7:30 - 9:00 a.m. Programlas Vegas chamber of commerce*By invitation only. Complimentary.Hosted by the Las Vegas Chamber of Commerce Prospectors.Register online or call 702.641.5822.

Sponsors:

23 Wednesday CHAMBER VOICES TOASTMASTERS See May 9 for details.

31 Thursday PRESIDENT’S CLUB MIxER Enjoy a luxurious evening in the private dining suite inside STK, one of Las Vegas’ most popular restaurants, while you build high level business relationships with fellow business leaders.stK las Vegasthe cosmopolitan of las Vegas3708 las Vegas Blvd southlas Vegas, nV 89109Complimentary for President’s Club members and their guest.To register call 702.641.5822.

Hosted by:

Sponsors:

to rsVP for eVents:

two easy ways to register for chamber eVents:Go to LVChamber.com and find your event on the Events Calendar, or call 702.641.5822.

eVenTs

may

las Vegas chamber of commerce address:6671 Las Vegas Blvd. South, Suite 300 Las Vegas, NV 89119 (at Town Square)

*Event will be held in the CenturyLink™ Conference Center at the Las Vegas Chamber of Commerce

VYP SPONSORS:

www.superpawn.com

We proudly support local non-profitorganizations dedicated to lifting lives

and strengthening our community.

UNLV REBEL READING CHALLENGE

UNLV REBEL READING CHALLENGEpresentspresents

jo in TodayiT ’ S fRee

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18 19BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

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ity N

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ank

Experience the City National Difference.SM

Call (702) 583-6264 or visit cnb.com to find a business banker near you.

“City National is key to our success.”

We needed to expand, and I’d always heard how difficult it was to get a loan through the SBA. But City National walked us through the whole thing. They were able to deal with the SBA using information they already had from us, and we got approval quickly. City National made the process absolutely simple.

City National is The way up® for our business.

Eric RauchPresident & CEO, Ametherm, Inc.

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Chamber Insurance & Benefits, LLC (CIB) announced a new

renewal rate structure for some of its individual employer

groups, effective July 2012. This rate restructuring coincides

with the roll-out of new plans and coverage features

available to renewing members, as well as members not

currently enrolled in the Chamber Health Plan who may

be exploring their options for affordable health care.

The rate changes taking place are designed to ensure

the Chamber can continue to offer employers a variety

of affordable, comprehensive insurance products. While

in some cases renewal rates may increase, there

are also instances where rates will decrease.

These rate adjustments are in conjunction with the

launch of several new products designed to help

employer groups decrease their overall insurance

costs while expanding coverage choices. This includes

the introduction of two new prescription coverage

options, as well as single parent and child rates.

The program will offer an 18-month guarantee and will

continue to have tiered rating, rather than an age-rated system,

for groups with 2-50 full-time employees. “This is a good time

to talk to your broker about the best way to maximize your

insurance plan so it meets your needs in a comprehensive,

affordable way,” says CIB president Bill Wright. “Our goal is that

of our members – to provide the most affordable and reliable

insurance coverage possible. I’m confident that when members

review their policies and discuss renewal options with their

brokers, they’ll see that the Chamber Health Plan continues to

be one of the most competitive coverage options in the market.”

Wright points out that even when the rate changes go

into effect, the Chamber’s group insurance will remain

one of the most competitive plans on the market, offering

significant coverage options at lower costs than many

other carriers. The Chamber Health Plan offers the buying

power of larger companies to the small business employer

and offers and premium discount. Recent market review

indicates that the Chamber Health Plan will continue to be

aggressively priced within the Southern Nevada market.

To learn more about the variety of insurance coverage

products available through Chamber Insurance &

Benefits, visit ChamberIB.com or call 702.586.3889.

chamber health planBV

new insurance plans, new options for chamber members

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20 21BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE20

HELLOmy name is

Q: When will rate renewal changes go into effect?

A: July 1, 2012

Q: When is open enrollment?

A: Open enrollment begins June 1 and ends June 30.

Q: How will my new rate be assessed?

A: There are several factors taken into account when calculating

a group’s premium, including the group’s size, industry type

and medical claims history of all employees, as well as a

blended factor representing the ages/sexes within the group.

Q: How can i reduce my health plan premiums

and ensure i’m getting the most competitive

coverage in the southern nevada market?

A: Review your existing plan and your rate renewal structure

with your broker. Reducing your premiums may include

changing your existing plan, adding a Medicare Advantage

plan to cover employees over the age of 65 or extending

coverage to a wider range of employees to help balance

your company’s rating factors. Be a good consumer and ask

questions when you shop for your company’s coverage. Don’t

be afraid to ask about “out of pocket” costs, co-pays, physician

and hospital availability and pharmacy requirements.

Q: What else should i be aware

of during this change?

A: Your group number will be changing. Your online billing

information must be updated no later than May 31, to

ensure there is no delay in the payment of your premium.

Q: Where can i go for more

information about my options?

A: Contact your broker or call Chamber Insurance &

Benefits, LLC at 702.586.3889 or [email protected].

chamber health planBV photo gallery

Congresswoman Shelley Berkley addressed the business community on issues impacting Southern Nevada, including renewable energy and the expansion

of international travel. Attendees were also able to submit questions to Congresswoman Berkley for the town hall Q & A section of the program.

eggs & issues featuring congresswoman shelley berkley

BV

continued on page 28

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22 23BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

n Upcoming Events

university of nevada cooperative extension will hold a free four-week memoir writing workshop each Thursday in May to help older adults record their life stories for themselves and future generations. Register by calling 702.940.5423 or go to lifestoriesnevada.org.

Leticia’s Mexican cocina will host the Cinco de Mayo 3rd Annual Street Fiesta & Carnival, May 4 - 6 featuring food, libations and amusement rides. The event is at 7585 Norman Rockwell Lane (Farm & Durango). For more information, call 702.445.7722.

The Craig Marketplace Art Festival, featuring Latino artists in celebration of Cinco de Mayo weekend, will take place May 5-6 at 7071-7181 W. Craig Road. The art show is produced by Mark Vranesh studio. Call 702.245.6077, or go to vegasartwalk.com for more information.

nV energy and southwest Gas are hosting a free workshop to provide information about the benefits of solar water heating on Thursday, May 17, 6:00 – 8:00 p.m. at the University of Nevada, Las Vegas Student Union, Room 208.

Boys & Girls clubs of Las Vegas hosts its 31st Annual Girls Day on Saturday, May 19, 11:00 a.m. - 2:30 p.m. at Lied Memorial Boys & Girls Club; 2850 S. Lindell Road. Call 702.367.2582 or go to bgclv.org for more information.

American cancer society’s Coaches vs. Cancer “Party With a Purpose” kicks off on Sunday, May 20, from 4:00 – 6:00 p.m. at Hyde Lounge in Bellagio. The Coaches vs. Cancer Golf Classic is May 21 & 22. Tickets are available at coachesvscancerlasvegas.com or contact Melissa Arias at [email protected].

In honor of Memorial Day, chapel of the Flowers is offering the Memorial Day Military Special wedding package to both active duty and veteran military who want to get married or renew their vows on Monday, May 28. For more information, visit littlechapel.com.

The Public education Foundation’s 12th annual Tee Up for Kids Charity Golf Tournament will be held Tuesday, June 5, at Spanish Trail Country Club. Call 702.799.1042 or go to thepef.org to register.

nathan Adelson hospice is taking reservations for the July 20 – 22 session of its Camp Mariposa, an annual children’s bereavement camp. Call 702.796.3167 or go to nah.org to register.

n CommunityService

Touro university nevada created a Summer Research Fellowship program for Nevada undergraduate students. The fellowship gives selected students a $2,000 stipend.

Bank of nevada launched a community partnership with the Culinary Academy of Las Vegas to promote job training and career development programs offered at the Culinary Academy.

easter seals nevada is providing the first online and free of charge Ages & Stages Questionnaires (ASQ) to help parents and caregivers easily track their children’s development through age 5 and make sure they are hitting necessary milestones. The ASQ is available at makethefirstfivecount.org.

n Congratulations

Howard B. Levy, principal with Piercy Bowler Taylor & Kern, has been appointed to the Auditing Standards Committee of the New York State Society of CPAs.

crescent real estate holdings, LLc earned its second consecutive and eighth overall National Commercial Real Estate Customer Service Award for Excellence – Category II.

wells Fargo Bank was named the Best Bank in Las Vegas in the Las Vegas review-Journal annual Best of Las Vegas poll.

The American Society of Civil Engineers awarded Tony Illia its 2010 ASCE Excellence in Journalism Award for his series of articles on the Hoover Dam that ran in the Boulder City Review, owned by stephens Media Group.

Jeffrey A. Silver, Esq. and Dominic P. Gentile, Esq., shareholders of Gordon silver Attorneys and counselors at Law, were named Mountain States Super Lawyers by Super Lawyers Magazine.

Bob Forbuss has been named “Honorary Chairman” of The Public education Foundation’s Board of Directors. In addition, Jan Jones, senior vice president of communications and government relations for caesars entertainment, will serve as senior vice chair, and John Guedry, president and COO of Bank of nevada, will serve as treasurer.

n Announcements

The Glenn Group hired Charlene Brewer as traffic manager/producer in the Las Vegas office.

colliers international hired Joseph Bonifatto as vice president of retail investment services, Al Twainy as vice president of the investment division, and Megan Whiteaker as marketing manager.

imagine communications hired Cynthia Carbajal as art director.

Michael Delaney was promoted to Academic Dean at everest college.

Sylvia Young, currently president of sunrise health system in Las Vegas, has been appointed President of HCA’s Continental Division, effective June 1.

n Wheeling and Dealing

Applied Analysis entered into a formal operating agreement with Discovery Research Group to form Discovery Nevada, a comprehensive research entity.

President’s Club member • exeCutive level anniversaries

Congratulations to the following companies celebrating membership anniversaries in may 2012.

member newsBV

The Las Vegas Chamber of Commerce is proud to provide members with a place to publish their current announcements. Email news items to [email protected] or fax to Public Relations at 702.735.0320.

commercial executives negotiated the sale of two industrial buildings valued at more than $403,000.

Benchmark Association services launched its newly designed website to better serve and communicate online to its clients and residents.

hobby Lobby opened its 500th store nationwide in Las Vegas.

+50 years AAA 57

+20 yearsJoanne Blystone 47

First American Title Company Nevada 41

Better Business Bureau of Southern Nevada, Inc. 33

UNLV 33

Fremont Coin Inc. 30

Yellow Checker Star Transportation 30

Nevada Legal News, LLC 25

Toll Bros., Inc. 24

Perini Building Co. Lic. #2396 23

Boyd Gaming Corporation 22

Foxy Lady Beauty Salon 21

15 yearsAniello Insurance Agency

Ayala & Tao, Inc.

Benefit & Estate Solutions

Blue Quill, Inc.

Cashman Photo Enterprises of Nevada, Inc.

Cole Kepro International, LLC

Marriott Suites

Nevada Cogeneration Associates

P and G Realty Unlimited

Southwest Greens Nevada

10 yearsAAMCO Transmissions

Bruce & Associates CPAs & Consultants

Butler Family Medical Center, Inc.

Chung Kang, LLC

Employers Benefits Design, Inc.

GM Monarch West, LLC

Gaming Market Advisors

Incorp Services, Inc.

James G. Marx, M.D., Ltd.

Merlin Contracting & Developing

Papock Construction, Inc.

Paradise Autobody Inc.

Vintage Dice

Visual Communication Systems

5 yearsAll Star Fence Company

Azurefire, LLC

Century Electric, LLC

Daniel J. Broeske

DeBarry Packaging, Inc.

Integrated Benefit Services

JT’s Bicycle Co.

James V. Whalen, DMD, Ltd.

Janet C. Trimmer

John E. Stephenson, DDS

John H. Koot, DMD, Ltd.

KEGAN Consulting

Las Vegas Sands Corp

Management Services DMM

Metal Time

Nate Booth & Associates

North Stars Dance Academy

The Palms Casino Resort

Pediatric Surgery Associates Ltd.

Rainbow Tax Service

Solotech US Corp.

Solutions Recovery, Inc.

Star Entertainment

Sushi Ko, Inc.

Vae Don Smith DMD Ltd

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24 25BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

Executive

make-a-Wishnathan adelson Hospice

norvic Demolition, inc.

american lung association

Walter Bracken school

american Heritage academy

Walter Bracken Magnet Empowerment School for Math and Science through Technology celebrated 50 years in Las Vegas and the dedication of a new garden, in memory of Terry Lanni. Call 702.799.7095 or visit schools.ccsd.net/bracken/

The American Lung Association in Nevada (ALAN) hosted “Scale the Strat” at the Stratosphere Casino & Hotel to raise money for lung disease prevention and promoting lung health for individuals throughout Nevada. Call 702.431.6333 or visit lungnevada.org.

Nathan Adelson Hospice celebrated the grand opening of its newly- expanded location at the MountainView Medical Office Building at 3150 N. Tenaya Way, Ste. 350. The new in-patient setting provides further comfort to patients and their families as well as space for additional programs and efforts. Visit nah.org.

Make-A-Wish celebrated its new location at 5105 S. Durango Dr., Ste. 100 with a dedication ceremony in honor of the Bigelow and Richardson families. Call 702.212.9474 or visit snv.wish.org.

Norvic Demolition, Inc. commemorated its grand opening located at 4830 E. Cartier Ave. Established in 2007, Norvic Demolition is a private company specializing in wrecking and demolition work. Call 702.644.6840.

American Heritage Academy celebrated its growth in Las Vegas at 6126 S. Sandhill Rd. American Heritage Academy makes education a life-long pursuit while developing Christian character for a life of service and leadership. Call 702.949.5614 or visit ahalv.org.

* To arrange your ribbon cutting, contact Georgia Allen at 702.586.3838 or email [email protected]. Chamber Member Discount Offer

new Balance factory store

the Westmark Group

Vegas Weddings

mcDonald’sstate Van rental

Wyndham Vacation ownership

State Van Rental, a family-owned company, celebrated more than 10 years in the rental business. State Van Rentals, located at 3720 W. Desert Inn Rd., offers quality vans from 7, 8, 12 and 15 passengers and conversion vans. Call 702.222.1223 or visit statevan.com.

McDonald’s, located at 2886 S. Nellis Blvd., celebrated its grand re-opening. Since 1955, McDonald’s has become one of the world’s leading food service retailers, with more than 33,000 restaurants serving nearly 68 million people every day in more than 119 countries. Visit mcdonalds.com.

The Westmark Group commemorated the launch of its new website. The Westmark Group, located at 2430 N. Decatur Blvd., is a specialized consulting and project management firm providing expertise in environmental consulting, occupational safety and health services. Call 702.839.2960 or visit westmarkgroup.net.

New Balance factory Store celebrated its location at 7400 Las Vegas Blvd S. Ste. 334 in the Vegas Premium Outlets South. Call 702.263.0158 or visit newbalance.com.

In conjunction with the Hilton Garden Inn on the South Strip, Vegas Weddings celebrated its groundbreaking. Vegas Weddings will feature a Hawaiian venue for private weddings and events. Call 702.WED.DING (933.3464) or visit 702wedding.com.

Wyndham Vacation Ownership celebrated its new campus located at 10650 W. Charleston Blvd. Call 702.784.6715 or visit wyn.com.

President’s Club

ribbon cuttingsBV

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26 27BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

Your customers are listening to News 88.9 KNPR and Classical 89.7 FM — and they’re reading our award-winning culture and lifestyle magazine, Desert Companion.

And $8.4 billion is just a portion of what they’re spending annually on products and services in Southern Nevada.

Nevada Public Radio reaches a growing audience of affluent, educated decision- makers. We can help you connect with them on air, online and in print. Call Christine Kiely today at (702) 259 7813.

proud member of the lvcc

$8.4 billion*

*This number is The aggregaTe annual buying power of DeserT Companion reaDership. DaTa analysis proviDeD by applieD analysis 2010.

Knpr’s “sTaTe of nevaDa” Team

Call 383.4650 to subscribe to Southern Nevada’s LEADING source for LOCAL BUSINESS NEWS.

SOME LEAD.Others follow.

news you needBV

unclaimed property law is your business in compliance?The Office of the Nevada Treasurer Unclaimed Property

Division’s role is to not only assist the rightful owners of the

unclaimed property, but to ensure compliance with businesses

operating in Nevada to report unclaimed property. Nevada

Unclaimed Property law (NRS 120A) requires any entity or

person in possession of property belonging to another person

or business to report that property to the State of Nevada.

Many businesses are unaware of this mandate and have

unclaimed property on the books which must be reported.

unclaimed ProPerty can include:

• Money or a financial asset owed to another business or individual

• A long-forgotten safe deposit box

• A final paycheck from a past employer

• A vendor check which was never cashed

• A gift card which has expired

• A dividend payment which was lost in the mail.

Unclaimed property does not include abounded cars, property

seized by law enforcement or contents of an abounded or

seized storage unit. The rightful owners will never know it

exists if Nevada businesses do not report unclaimed property.

Property is considered abandoned when there has been no

activity or contact with the owner for a specific period of time.

Most businesses are required to report annually by November 1;

insurance companies report by May 1. Between business owners’

support and adherence to Nevada’s unclaimed property laws, they

play a critical role in the process.

The state of Nevada has an active compliance amnesty program

for those who were unaware of the statues regarding unclaimed

property. Visit https://nevadatreasurer.gov/UnclaimedProperty.

htm to obtain more information on reporting unclaimed property,

or contact the Unclaimed Property Division of the Office of the

State Treasurer at 702.486.4140 or unclaimedproperty@

nevadatreasurer.gov. Information provided by Office of the State Treasurer, Unclaimed Property Division

BV

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28 29BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

Divorced? Separated? Widowed? Bad-Marriage?

IRS may owe you $$$.

You may qualify for IRS “Innocent Spouse Relief” from income taxes!

Richard A. Perlman, Enrolled Agent before the IRS. Please call 702-589-7557.

customer service excellence ceremony

& ‘vote travel’ tour launchbusiness power luncheon:

mayor carolyn goodman

photo galleryBV

More than 400 local employees gathered to be recognized for their commitment to excellent customer service. At this special ceremony, Chamber President

Kristin McMillan joined LVCVA President Rossi Ralenkotter, U.S. Travel Association President Roger Dow and Clark County Commissioner Tom Collins for the

launch of the Vote Travel bus, a nationwide initiative to raise awareness and gather support for the U.S. travel and tourism industry.

Mayor Carolyn Goodman gave her first luncheon address to the Chamber on April 17, when she addressed downtown redevelopment and her plans for Las Vegas

in 2012. During the luncheon, Don Snyder received the Free Enterprise Award for his contributions for shaping the business community, including his work as

chairman of The Smith Center for the Performing Arts.

Richard Johnson Chief Financial Officer The Smith Center for the Performing Arts

702.248.4200bankofnevada.com/smith-center

Bank of Nevada is an affiliate of Western Alliance Bancorporation04/12

FORWARD TOGETHER

Before there was music, there was a partnership.

“We are particularly gratified that our lending is from a local, community-based bank because this is a facility that was built for

the community. It makes for a great collaborative partnership.”

continued from page 21

Page 16: don’t missepubs.nsla.nv.gov/statepubs/epubs/384860-2012-05.pdfof The Business Voice can be addressed to Vice President of Marketing, Las Vegas Chamber of Commerce, 6671 Las Vegas

30 31BUSINESS VOICE // May 2012 LaS VEGaS CHaMBER OF COMMERCE LaS VEGaS CHaMBER OF COMMERCE May 2012 // BUSINESS VOICE

member insights

The developments in Las Vegas are a wonderful blend of recognizing our past

and preserving our future. i enjoy sharing the news about the cultural rebirth of

“downtown Vegas” and the opening of The Smith Center with friends and family. it’s

also encouraging to see Terminal 3 take shape.

Working with the Las Vegas Host

Committee, I engage the business

community in marketing Las Vegas

as the world’s most desirable

destination for major trade shows

and special events. It’s an exciting

time here, and the committee

is rolling out the red carpet for

everyone who visits. Is it a dream

job? Yes, it is.

what are you most excited about & why?

Kelley L. Tucky, Vice President of internal Marketing

MGM Resorts international

Glen Scott, Partner, Creative/Content Director

1010 Collective

Dida Clifton, CEO and Founder

TheOfficeSquad

Gina Bongiovi, Managing Partner

Bongiovi Law Firm, Small Business Consigliere

Paula & Sylvester Jackson, Owners

Large Vision Business Network Mixer

Kamila Plona, Office Manager

LucyVegas.com

Christina Zila, Director of Communications

Textbroker international

McKenzi Taylor, Owner/Photographer

Taylored Photo Memories

Ericka Aviles, Business Marketing Manager

LAS VEGAS CONVENTiON AND ViSiTORS AUTHORiTY

symphony park, Fremont east and the arts district are all going

through positive growth periods, but what i’m most excited about is

seeing when they begin to connect to each other. that will be the

true indicator that downtown has hit a new mark of development.

we’re excited to be a part of it.

The magic words in your question are new, development and activity.

This excites us at TheOfficeSquad and small business throughout

the valley. Just to hear that the stagnant times of the past two

years are past and the future looks bright is enough to put minds

back in positive thinking.

as a las vegas native and small business lawyer, i am most excited

about the developments downtown. what’s even more exciting is that

local officials are proactively seeking ways to improve the licensing

process to encourage businesses to relocate not only to las vegas

but to downtown.

We are so excited about the The Smith Center. We both grew up in cities that inspired youth to pursue the arts. This is an awesome opportunity to exposure our youth of Clark County to. We hope this will encourage the educational system here in Clark County to take a 360 degree turn with art programs in the near future!

As a las vegas based website and company we are very excited about the smith Center! the addition of the performing arts center unites the community in a brand new way. it’s a progressive step forward in making las vegas not just glitzy and glamorous, but also culturally relevant.

textbroker is the most excited about the growth of the tech scene in las vegas. not only does this broaden our business community, making us less susceptible to recessions, but also recruits new talents to the valley.

i am most excited about the smith center! this new venue will bring talent, culture and an appreciation of the arts to the las vegas community. i’m excited to be a new business owner in las vegas during all the positive growth.

Invited!You’re

E V E N T S P O N S O R E D B Y

FAMILY

2 0 1 2

OWNEDBUSINESSES

Family Owned BusinessA W A R D S

Coming in June!

RSVP & INFO | visit www.nevadabusiness.com/events

BV

Page 17: don’t missepubs.nsla.nv.gov/statepubs/epubs/384860-2012-05.pdfof The Business Voice can be addressed to Vice President of Marketing, Las Vegas Chamber of Commerce, 6671 Las Vegas

MAY 2012

World-class physicians.First-class care.Right here in our community.St. Rose Dominican Hospitals and Stanford Hospital & Clinics announce the grand opening of St. Rose Neurosurgery Clinic’s new location.

The clinic provides academic-focused, advanced patient care for one of the most complex disease areas in medicine – right here in southern Nevada – while enhancing the neuroscience services already o�ered through St. Rose’s three campuses. Let St. Rose care for you.

To learn more about the St. Rose and Stanford partnership:

Call 616-6580 or visit strosehospitals.org/Stanford

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