DONALD NORMAN Dr. Andy Chun - CityUCS - CityU CShwchun/Courses/GE2313/slides/Don Norman.pdf · More...
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Transcript of DONALD NORMAN Dr. Andy Chun - CityUCS - CityU CShwchun/Courses/GE2313/slides/Don Norman.pdf · More...
DONALD NORMAN Dr. Andy [email protected]
WHO IS DON NORMAN?
DONALD NORMAN
PSYCHOLOGY OF DESIGN
3 DIMENSIONS OF EMOTIONAL DESIGN:
Visceral design refers primarily to that initial impact, to its appearance.
Behavioral design is about look and feel – the total experience of using a product.
And reflection is about ones thoughts afterwards, how it makes one feel, the image it portrays, the message it tells others about the owner's taste.
Note: similar to the classic ABC model of attitudes – Affective, Behavioral, and Cognitive.
DESIGN QUOTES
“You don’t think about the process of how a light switch works when you turn it on. It just works. That’s what needs to happen to computers in order for people to get the most out of them”
Don Norman
“User-centered design means working with your users throughout the project”
Don Norman
QUESTIONS?
