Dolphin Dynamics Multicurrency...

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Copyright © 2016 Dolphin Dynamics Ltd. The information contained herein is the property of Dolphin Dynamics Ltd. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Dolphin Dynamics Ltd. Dolphin Dynamics Ltd. 162-164 Upper Richmond Road London, SW15 2SL www.dolphind.com Dolphin Dynamics Multicurrency Sales

Transcript of Dolphin Dynamics Multicurrency...

Copyright © 2016 Dolphin Dynamics Ltd.

The information contained herein is the property of Dolphin Dynamics Ltd. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any

form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission

of Dolphin Dynamics Ltd.

Dolphin Dynamics Ltd. 162-164 Upper Richmond Road London, SW15 2SL www.dolphind.com

Dolphin Dynamics

Multicurrency Sales

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Document Amendment History

Date Issue number and reason Author

12/03/2013 Document created [R6.5_12] Mel Esprit

02/04/2013 Document update [R13.1] Tatsiana Piletskaya

08/10/2013 Document update [R13.3] Tatsiana Piletskaya

31/01/2017 Template updated and glossary added Sarah Grocott

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Table of Contents Glossary of Abbreviations ....................................................................................................................... 5

Glossary of New Names ......................................................................................................................... 5

Introduction.............................................................................................................................................. 7

Activation ................................................................................................................................................. 7

Prerequisites ........................................................................................................................................... 7

User Security ....................................................................................................................................... 7

Financials ......................................................................................................................................... 7

Folder ............................................................................................................................................... 7

Access/Updates ............................................................................................................................... 8

Currency Table .................................................................................................................................... 8

Branch Details ................................................................................................................................... 10

General 1 ....................................................................................................................................... 10

General 2 ....................................................................................................................................... 10

General 4 ....................................................................................................................................... 11

Customer Profiles .............................................................................................................................. 11

Financials Tab ................................................................................................................................ 11

Currency in the Travel Folder................................................................................................................ 12

Folder – Customer Profile .................................................................................................................. 12

Folder – Financial Summary.............................................................................................................. 12

Folder - Pricing Tab ........................................................................................................................... 12

Customer Currency Tab................................................................................................................. 12

Branch Currency Tab ..................................................................................................................... 12

Item – Price Tab ................................................................................................................................ 13

Branch Currency ............................................................................................................................ 13

Customer Currency ........................................................................................................................ 13

Pricing Item ........................................................................................................................................ 14

Vendor Currency ............................................................................................................................ 14

Branch Currency ............................................................................................................................ 15

Customer Currency ........................................................................................................................ 16

Fees and Discounts ........................................................................................................................... 16

Customer Currency ........................................................................................................................ 16

Branch Currency ............................................................................................................................ 17

Package Dialog ................................................................................................................................. 17

Customer Currency Tab................................................................................................................. 18

Branch Currency Tab ..................................................................................................................... 18

Customer Documentation ..................................................................................................................... 19

Non-Financial Documentation ........................................................................................................... 19

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Financial Documentation ................................................................................................................... 19

Invoice ............................................................................................................................................ 20

Receipt ........................................................................................................................................... 21

Financial Linking ............................................................................................................................ 22

Financial Assigning ........................................................................................................................ 24

Forex Variation Fee ........................................................................................................................... 25

Credit Note ..................................................................................................................................... 28

Refund ........................................................................................................................................... 30

Package Dialogs. ........................................................................................................................... 30

Reservation Module Bookings .............................................................................................................. 31

Reconciliation Dialog ............................................................................................................................. 31

Customer Payment Reconciliation Dialog ......................................................................................... 31

Search Parameters ........................................................................................................................ 31

Results Tab .................................................................................................................................... 32

Vendor Payment Reconciliation Dialog ............................................................................................. 33

Search Parameters ........................................................................................................................ 33

Results Tab .................................................................................................................................... 33

Multicurrency Sales Scenarios. ............................................................................................................. 35

No Currency Fluctuation .................................................................................................................... 35

Loss Due to the Currency Exchange Rate Fluctuation ..................................................................... 39

Gain Due to the Currency Exchange Rate Fluctuation ..................................................................... 46

Branch and Customer Currency Payments in a Single Folder. ......................................................... 52

Reports to support Multicurrency Sales Functionality ........................................................................... 59

Customer Facing Reports .................................................................................................................. 59

Customer Financial Reports .............................................................................................................. 60

Statistics Reports ............................................................................................................................... 61

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Glossary of Abbreviations Term / Abbreviation Definition

BMM booking management module

LCC low cost carrier

RM reservation module

Glossary of New Names Version 16.5 and After

Version 16.3 and Before

BOOKING CREATION

Res Window Opening the Reservation Module (RM) in a new window within the

Booking Management Module (BMM)

Booking Engine Consumer Booking Engine (CBE)

Reseller Booking Engine

Dynamic Packaging Anchored Packaging

Predefined Packaging (PDP)

BOOKING MANAGEMENT

Res View Reservation View - Opening the RM within a tab of the travel folder

dialog

Manage View Management View – Viewing the BMM travel folder in its default

view

Booking Import Interfacing – Creating/Updating folders via files from the Booking

Import Queue

Data Capture

Booking Import Queue Interface Box

Vendor Booking Update

Page

Mini Extranet

My Account Manage My Booking (MMB)

Web Customer Service (WCS)

Task List Inbox - the window that lists a user's tasks

Task List Profile Inbox Profile - the profile where the workflow query templates to

apply and columns to display are configured

Workflow Query

Template

Inbox Query Template - the query templates to build rules for auto

populating the Task List

COMMUNICATION

Marketing Campaigns Marketing Campaign Module

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Vendor Comms Vendor Communications

PRICING

Multicurrency Sales Foreign currency Sales

Pricing Engine Dolphin Pricing Engine (DPE)

Dolphin Pricing & Preferencing Engine (DPPE)

PAYMENT

Corporate Cards Lodge cards

Corporate Card Export Lodge Card Export

Credit Card Export

Payment Gateway Payment Service Provider (PSP)

AUTOMATION

Bulk Customer Docs Bulk Printing

Auto Booking Import Auto PNR

Auto Interfacing

Linked Remarks Auto remarks

Windows Service Dolphin Windows Service

Scheduled Tasks Robotic Tasks

CONNECTIONS

Product DB Product Database (PDB, DPD)

Product Connector Data Source

Supplier Connection - the word ‘product’ will be substituted with the

name of the connector (example – Expedia Connector)

Res API XML Booking Engine

Web Services

XML web services

Admin API Booking Management Module (BMM) 2 Way API

Web Services 2 Way API

OTHER

Content Sync Hotel Vendor Sync (HVS)

Web Publishing Web Publishing Module (WPM)

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Introduction The multicurrency sales functionality gives you the ability to sell in any currency other than your branch

currency. It allows you to specify a currency on the travel folder in which to charge the customer thus

allowing the documentation to be issued in the required customer currency. Any gains or losses caused

by fluctuation of currency exchange rates during the life cycle of a travel folder will be accounted for

and triggered at various stages within the booking process.

You will be able to choose between the accounting branch currency or the customer’s preferred

currency.

Notes:

▪ Please contact Dolphin Dynamics Support Team to have this module activated

▪ This functionality does not allow multi-currency accounting in Dolphin. You will still post transactions and account for them in your branch currency.

Activation In order to activate this functionality you need to contact Dolphin Dynamics and you might incur in additional fees.

Prerequisites Please follow the steps below in order to configure the system prior to using the multicurrency sales functionality.

Note: We suggest that all of the following configuration settings are activated for the administrator of

this functionality.

User Security Select Options > Access Profiles > Retrieve Security Profile for the staff members you want to use

the functionality. Select the relevant tab(s) as detailed below:

Financials Can Edit Receipt/Refund Exchange Rate With this check box selected, users are able to amend the

exchange rate for receipts and refunds within a multicurrency sales travel folder.

Folder

Can Change Customer Currency With this check box selected the customer currency box in a travel folder will be enabled and the user will be able to change the default currency of the folder.

If this check box is cleared the customer currency box will be disabled and the user will be unable to

change the default currency.

Note: In a travel folder, the customer currency field will be set to read-only as soon as a financial

transaction is issued (list to follow)

Financial transactions

▪ Invoice ▪ Credit Note ▪ Receipt ▪ Refund

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▪ Cash Sales Record (generated by issuing a receipt and financial assigning.

Access/Updates

Currencies With this check box selected the user is allowed to update the currencies table i.e. add,

edit or delete the currency codes and associated exchange rates through Search > Currencies from

the main menu.

If the check box is left clear, users will be able to view currencies in the table but will not able to add,

edit or delete currencies. See Currency Table for further information.

Select OK to save changes made to Security Profile(s).

Currency Table A list of loaded currency codes and exchange rates can be found by selecting: Search > Financial

Reference Data > Currencies.

To view a code, place your cursor in the currency code box, type in the code and press enter. If you

wish to view all the existing codes, press space + enter in the Currency Code box.

Name Description

Currency Code The three character currency code (IATA code or alphanumeric code)

Currency Name The currency name

Select this check box to limit your search to customer currencies only

Select this check box to include deleted items in your search

Select this button to start a search

Search Results

Section

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Name Description

Currency Name The currency name

Purchase Rate The purchase rate of exchange

Sales Rate The sales rate of exchange

Curr 1 Your accounting currency

Per Indicates the formula for conversion. For example: GBP per EUR

Curr 2 Currency code to be converted to.

Cust Curr An ‘X’ indicates that this currency code is flagged as a customer

currency code i.e.: to be used in multicurrency sales.

Select to create a new currency code

Select to retrieve an existing currency code

Select to delete an existing currency code

Select to close the Currency Search Result window. Only active after

a search has been run

Select to close the Currency Search Result window whether a search

results are active or not

To update a currency rate of exchange, select the required code and select Retrieve to bring up the

details.

Name Description

Currency Code The three character currency code (IATA code or alphanumeric code)

Currency Name The currency name

Purchase Rate The purchase rate of exchange. i.e.: the rate of exchange you wish to

use on any purchase/buy prices

Sales Rate The sales rate of exchange. i.e: the rate of exchange you wish to use

on any sales/sell prices

Numeric Code Used for accounting purposes – refer to Dolphin Dynamics for further

information on this field.

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Select this check box to flag this currency for use where customer

sales are in a foreign currency

Select this check box to round the sell amount to the nearest whole

unit.

Select to save the changes.

Select to cancel any changes made.

Each currency code intended for multicurrency sales must be configured with a purchase and sales rate and flagged as a customer currency.

The current Sales Rate of the folder’s customer currency will be used to convert the item pricing’s branch currency sales amounts into customer currency amounts. This will become the item exchange rate. The only exception will be newly created refund items (those created via the Tkt Refund or Seg Refund buttons). Refund items will inherit their exchange rate from the sales item they are linked to, rather than using the current sales exchange rate.

Note: When entering exchange rates, the rate should reflect the number of units of accounting

currency that equal 1 unit of foreign currency. For example, if GBP is the branch accounting currency and EUR is the foreign currency. The rate entered indicates that 0.86 GBP = 1 EUR.

Note: When an item is amended, the item exchange rate that was stamped against the item at time of

creation will be used to calculate its new customer currency sales amounts.

Note: If all pricings are deleted from an item and then a new pricing added, the current sales exchange

rate for the folder’s customer currency code will be used (rather than the item exchange rate that was stamped against the item at time of creation.

Note: If a folder’s customer currency is changed, any existing items (including refunds) will have their

sales amounts dynamically recalculated using the new customer currency code’s current sales exchange rate.

This includes the scenario where a branch sell currency folder becomes a multicurrency sales folder.

Branch Details Review these settings prior to using the functionality.

Select Options > Site Details > select the required branch > OK. Select the relevant tab(s) as detailed below:

General 1

Sum of Vendor Deposits When activated in Site Details, the sales exchange rate that was used when the folder customer deposit was first calculated will be captured and stored. This will be called the customer deposit exchange rate. This will initially be set to the sales exchange rate that was used when the folder’s customer deposit due amount was first calculated. But it will be updated to the current sales exchange rate each time a new item is added to the folder. The customer deposit exchange rate will be used to convert any updated branch currency deposit due amounts in the folder into customer currency deposit due amounts.

General 2 New Customer/Vendor Defaults

Default Customer Currency If this area is left blank a default customer currency will not be set in new client, company or agency profiles (the currency will default to the accounting currency of the branch).

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To populate this field enter the three-character currency code of the customer currency you would like to set as a default. Alternatively, use the lookup function to apply the required currency code. Once this has been set, the default customer currency code will appear in new customer profiles (client, company or agency) in Financials tab > Preferred Billing Currency.

Note: The selected currency code can only be used if it is listed as a customer currency. Please see

the section – Currency Table.

Receipt

Allow Branch Curr Trans in Foreign Curr Folders With this check box selected users will be able to issue receipts and refunds in the accounting currency of the branch or the preferred billing currency of the customer.

If this check box is left clear users will only be permitted to issue receipts and refunds in the preferred billing currency of the customer where this is configured in the travel folder or relevant customer profile (client, company or agency).

General 4 Misc

Restrict Cust Invoice To Folder Credit With this check box selected – where a customer currency code has been applied to a travel folder, Dolphin will not allow an invoice to be issued if its value in branch currency exceeds the credit amount available in customer currency. If a customer currency code has not been used the calculations are done in branch currency.

Notes:

▪ This setting is not recommended for use in a cash sales environment.

▪ Folder Credit is the unlinked amount of all receipts on the travel folder, plus any credit notes, less any refunds and invoices.

Decimal Places Shown On % For increased accuracy in currency conversion we suggest this is set to four decimal places.

Select OK to save changes.

Customer Profiles Customer Profiles is a collective term for the following types of profile in Dolphin:

▪ Client ▪ Company ▪ Agency

Search for the customer profile: enter the search criteria and click Retrieve. Alternatively, select Add to create a new customer profile.

Select the Financials Tab as detailed below:

Financials Tab Preferred Billing Currency Enter a customer currency code into this field to ensure that all travel folders using this customer profile have this customer currency code applied. Leave this field blank if you would like the profile to default to the accounting currency of the branch.

To populate this field, enter the three-letter IATA currency code of the required customer currency you would like to apply to this customer profile or use the lookup function.

Note: The currency code can only be used if it is listed as a customer currency. Please see the section

– Currency Table.

Select OK to save changes.

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Currency in the Travel Folder Folder – Customer Profile Customer Auth Rcpt feature allows users to flag on a folder that the customer has authorised the travel company to take a payment on a certain date. The Cust Auth Rcpt checkbox should be ticked and the date and payment amounts should then be entered in the On and For field respectively. Any amounts entered into the For field will be treated as customer currency payment amounts when in a multicurrency sales folder.

Folder – Financial Summary A financial summary of the folder can be found at the bottom of the folder regardless of which tab the user is in. This summary is displayed in branch currency only, for branch and multicurrency sales folders. A currency code label of the branch currency is displayed in front of the summary, so that you can easily see which currency the Inv, Crd, Tot and Bal amounts are displayed in.

Folder - Pricing Tab Retrieve a travel folder and select the Pricing tab.

Notes:

• Branch Currency GBP (‘GBP’ will be replaced by the accounting currency code of your branch)

• Customer Currency EUR (‘EUR will be replaced by the applied customer currency code)

Customer Currency Tab This will be the default tab when a customer currency has been used on a travel folder. The values shown reflect the Sell, VAT (if applicable) and Payable values in the applied customer currency.

Note: Buy, commission and any associated VAT are hidden on this tab by design.

Branch Currency Tab The values shown reflect the pricing in the accounting currency of the branch.

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Cust Currency This field displays the customer currency code from the customer profile which is in use on the travel folder. See Customer Profiles for details on how to populate this field.

It is possible to amend or apply a customer currency code to a travel folder after folder items have been added, however this field will be set to read-only as soon as a financial transaction is issued (by selecting the relevant button or completing financial assigning).

Note: Financial transactions are invoice, receipt, credit note, refund and cash sales (generated by financial assigning on the receipt).

Item – Price Tab When a customer currency code has been applied to a travel folder, the item tab will show pricings in both the accounting currency of the branch and the applied customer currency.

Note: Item is a generic term for any of the tabs found within Itinerary in a travel folder, including fees and discounts.

Branch Currency The values shown reflect the pricing in the accounting currency of the branch.

Customer Currency The values shown reflect the Sell, VAT (if applicable) and Payable values in the applied customer currency.

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Notes: Buy, commission and any associated VAT are hidden on this tab by design.

Pricing Item Select Retrieve to view individual pricing descriptions and calculations on the item. Alternatively, select Add to create new pricing descriptions and calculations.

Form of Payment – Paid To Vendor Select the appropriate form of payment from the dropdown menu where the customer pays the vendor locally or in advance.

If Paid to Vendor is selected the customer currency tab will be hidden.

Note: If Paid to Vendor is selected, the related customer documentation will print the sales value based on either the accounting currency of the branch or vendor currency.

Vendor Currency

The wording on the tab is abbreviated to: Vend Curr and shows the vendor currency code (i.e. the value of the sale in the preferred currency of the vendor).

Notes:

• Vend Curr USD - ‘USD’ will be replaced by the vendor currency code.

• This tab is hidden if branch currency and vendor currency are the same.

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Vend Curr This is the purchase rate of exchange as shown on the currency table. This field is only editable if you have been granted appropriate security settings. Please contact your Dolphin Administrator if you need further information on this section and refer to the Currency Table for further information on the rate of exchange.

Branch Currency

The wording on the tab is abbreviated to: Branch Curr and shows the branch currency code. This field will also be the vendor currency if relevant (where the branch currency and vendor currency codes are the same).

Notes: Branch Curr GBP- ‘GBP’ will be replaced by the accounting currency code of your branch.

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Customer Currency The wording on the tab is abbreviated to: Cust Curr and shows the applied customer currency code (i.e.: the value of the sale in the preferred currency of the customer). Only the Sell values (and any related VAT) are displayed on this tab.

Note: Cust Curr EUR – ‘EUR’ will be replaced by the applied customer currency code.

Sales Rate This field displays the sales rate of exchange as calculated from the Currency Table. This field is read-only.

Fees and Discounts Fees and discounts are displayed in both the accounting currency of the branch and applied customer currency within the Details Tab of the Item (Fee or Discount)

Sales Rate This field displays the sales rate of exchange as calculated from the Currency Table. This field is read-only.

Note: Fee has been used in the screenshots; however the same layout applies for discounts.

Customer Currency Pricings are displayed in the customer currency.

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Note: The Total After Fee field is always greyed out and reflects total sell value after the fee has been applied in Branch currency.

Branch Currency Pricings are displayed in the branch currency.

Package Dialog In the folder click on Package for the Package Detail dialog to appear. It shows two tabs reflecting the Branch Currency and Customer Currency amounts.

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Customer Currency Tab In the Package Pricings area, click Retrieve to display the Package Pricing Detail dialog: this now also shows the Branch Currency and Customer Currency tabs.

The Cust Curr tab values shown reflect the Sell, VAT (if applicable) and Payable values in the applied customer currency.

Note: Buy, commission and any associated VAT are hidden on this tab by design.

Branch Currency Tab The values shown reflect the pricing in the accounting currency of the branch.

In the Package Pricings area, click Retrieve to display the Package Pricing Detail dialog: this now also shows the Branch Currency tab that includes the buy, commission and sell figures:

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Customer Documentation Financial and Non-financial, documentation and dialogs are designed to support branch, customer or both branch and customer currency amounts.

Note: Please refer to the Documents Setup manual for more information how to setup alternative documents type if you want to use them when issuing customer documentation for multicurrency sales folders.

Non-Financial Documentation The following documents belong to the non-financial documentation:

Cost Quote - Reflects customer currency code and amounts/values.

Itinerary - There is no identification of either branch or customer currency, as this type of document does not provide any pricing information.

Booking Confirmation - Reflects customer currency code and amounts/values.

Voucher – Reflects branch currency code and amounts/values.

Financial Documentation Financial Documentation includes:

• Invoice - Reflects customer currency code and amounts/values.

• Receipt - Reflects customer currency code and amounts/values. You can issue the receipt in a branch currency, if you have an appropriate security setting turned on.

• Credit Note - Reflects customer currency code and amounts/values.

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• Refund - Reflects customer currency code and amounts/values. You can issue the refund in a branch currency, if you have an appropriate security setting turned on.

Invoice When issuing an invoice, two tabs will be displayed – Transaction Detail and Financial Linking. Each tab displays the pricings in the customer and branch currency.

Transaction Exchange Rate This field shows the rate of exchange used in this invoice based on the average rate of exchange in all of the items included in the invoice. This field is read-only. It is not possible to alter the rate of exchange in the invoice.

Transaction Detail - Customer Currency

This will be the default tab to appear when an invoice is requested on a travel folder where a customer currency code has been used. Sell and any applicable VAT values appear in this tab.

Transaction Detail - Branch Currency

Select this tab to view the pricings in the branch currency. All pricing values appear in this tab.

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Receipt When issuing a receipt, two or three tabs will be displayed depending on your receipting method – Transaction Detail, Financial Assigning (cash sales), Financial Linking (normal). Each tab displays the pricings in customer currency and branch currency.

Transaction Detail

Both customer and branch currencies are shown on the receipt window. The radio dial button indicates which currency this transaction is being processed in.

Transaction Exchange Rate This field is read-only and defaults to the folder customer currency’s current sales exchange rate. If you have been granted the appropriate security settings this field becomes editable.

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Financial Linking This tab displays any unlinked financial transactions issued for this customer. Select the appropriate

Sel column(s) for the items you would like to complete financial linking for.

Customer Currency

Pricings are displayed in the customer currency.

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Branch Currency

Pricings are displayed in the branch currency.

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Financial Assigning This tab displays any items and associated pricings which have not yet been fully assigned to cash sale

receipts in the folder. Select the appropriate Sel column(s) for the items you would like to complete

financial assigning on.

Customer Currency

Pricings are displayed in the customer currency.

Branch Currency

Pricings are displayed in the branch currency.

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Forex Variation Fee If there is a discrepancy between the currency amounts of the item at time of linking / assigning the

receipt with regards to the branch currency and the receipt/refund, the system will automatically add a

Forex variation fee to level out the discrepancy. This fee is labeled F_X, this is a special fee that cannot

be added to a folder manually.

Note: Please note that this F_X fee and the adjustment receipt will also be created if the currency has been configured to round sell amounts and the rounding took place within the transaction.

The system will always keep the customer currency constant as this is the amount that was quoted to

the customer – it is the branch currency amount that will fluctuate.

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The system will also create a special receipt with a reason code F_X which will automatically resolve

any over / under differences.

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It is then financially assigned to a fee to create Cash Sale financial transaction.

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Note: It is not possible to manually create an adjustment receipt with this fee code.

Credit Note When issuing a credit note, two tabs will be displayed – Transaction Detail and Financial Linking. Each tab displays the pricings in the customer and branch currency.

Transaction Exchange Rate This field shows the rate of exchange used on this credit note, based on the average rate of exchange on all of the items included on the credit note. This field is read-only. It is not possible to alter the rate of exchange on the credit note.

Transaction Detail - Customer Currency

This will be the default tab to appear when a credit note is requested on a travel folder where a customer currency code has been used. Sell and any applicable VAT values appear in this tab.

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Transaction Detail - Branch Currency

Select this tab to view the pricings in the branch currency. All pricing values appear in this tab.

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Refund When issuing a Refund, two or three tabs will be displayed depending on your receipting method – Transaction Detail, Financial Assigning (cash sales), Financial Linking (normal). Each tab displays the pricings in customer currency and branch currency.

Transaction Detail

Transaction Exchange Rate This field is read-only and defaults to the folder customer currency’s current sales exchange rate. If you have been granted the appropriate security settings this field becomes editable.

Both customer and branch currencies are shown on the refund window. The Refund In radio button indicates which currency this transaction is being processed in.

When issuing a refund, you need to update the This Refund amount in either branch or customer currency. The BMM will then automatically calculate the equivalent amount in the other currency, using the refund transaction exchange rate.

Package Dialogs. The folder’s Package Pricing displays folder sales amounts in accounting currency of your branch.

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Reservation Module Bookings In the reservation module Travel Folder page it is also possible to select the customer currency from the Currency dropdown. The currencies shown in this list are those flagged as Customer Currency in the booking management module currency table.

It is possible to change the customer currency in the shopping cart as well:

Reconciliation Dialog Customer Payment Reconciliation Dialog Search Parameters Search Parameters Tab within the Customer Payment reconciliation dialog offers two sections related to the Transaction Value. One is for the Branch Currency, and the other one for Customer Currency. These From and To fields allow you to search for receipts/refunds by branch and customer currency values.

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Transaction Currency is an optional lookup field which allows you to filter the customer payment reconciliation searches by the customer currency code of a receipt/refund. You can either type in a currency code or use the lookup feature to select a currency code from the Currency Search Results dialog.

You can also enter any currency code into this field, regardless of whether it is configured as a customer currency.

Results Tab

The following columns (B) or (C) in their heading are present in the results table to indicate that the data in those columns relate to either the branch or customer currency:

Curr (B): Branch currency.

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Rcpt/RfdAmt (B): Receipt/Refund amount in branch currency.

CC Fee Buy Amt(B): Credit Card fee buy amount in branch currency.

Rcpt/Rfd Rec Amt (B): Receipt/Refund reconciled amount in branch currency.

Curr (C): Customer currency.

Rcpt/RfdAmt (C): Receipt/Refund amount in customer currency.

CC Fee Buy Amt: Credit Card fee buy amount in customer currency.

Rcpt/Rfd Rec Amt (B): Receipt/Refund reconciled amount in customer currency.

Currency toggle contains two radio buttons. The Branch radio button is selected by default to display the transactions in the branch currency. Select the Customer radio button if you wish to display the transactions in the customer currency.

Notes:

• These radio buttons control the currency in which the totals in the bottom left-hand corner of the Results Tab are displayed.

• It is only possible to select the Customer radio button when all transactions in the grid were issued in the same customer currency.

Vendor Payment Reconciliation Dialog Search Parameters Currency Code is an optional lookup field which allows you to filter the vendor payment reconciliation searches by the vendor currency code of an item. You can either type in a currency code or use the lookup feature to select a currency code from the Currency Search Results dialog.

Results Tab The following columns (B) or (V) in their heading are present in the results table to indicate that the

data in those columns relate to either the branch or vendor currency:

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Vendor Payable (B): This is the amount that is payable in the branch currency to the vendor for this item.

Vendor Payable (V): This is the amount that is payable in the vendor currency to the vendor for this item.

Customer Payable (B): This is the amount that the customer has to pay in the branch currency.

Currency Code: Vendor currency code

Vendor Paid (B): This is the amount that is been already paid to the vendor in branch currency.

Vendor Paid (V): This is the amount that is been already paid to the vendor in vendor currency.

Vendor Due (B): This is the amount that is due to the vendor in branch currency.

Vendor Due (V): This is the amount that is due to the vendor in vendor currency

Folder Paid (B): This is the amount paid by the client on this folder in branch currency.

Note: The Customer Payable (B) and Folder Paid(B) columns always display the branch currency amounts, even if they come from a multicurrency sales folder.

Currency toggle contains two radio buttons. The Branch radio button is selected by default to display

the transactions in the branch currency. Select the Vendor radio button if you wish to display the

transactions in the vendor currency. These radio buttons control the currency in which the totals in the

bottom left-hand corner of the Results Tab are displayed.

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Multicurrency Sales Scenarios. No Currency Fluctuation Folder Type: Resale Folder

Branch Currency: GBP

Customer Currency: USD

Vendor Currency: GBP

Item Payable: To Branch

Receipting Method: Invoicing

Currency Exchange Rates:

Pricing of the Item in Branch Currency:

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Pricing of the Item in Customer Currency:

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Invoice is issued in Customer Currency (USD):

Payment comes through. The exchange rate has not been changed. Receipt is issued in a customer currency (USD):

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Financial Linking is performed:

Receipt is printed to the window:

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As there has been no fluctuation in the exchange rate, the pricing of the item and the folder remains unchanged:

Loss Due to the Currency Exchange Rate Fluctuation

Folder Type: Direct(Company) Folder

Branch Currency: GBP

Customer Currency: USD

Vendor Currency: GBP

Receipting Method: Invoicing

Currency Exchange Rates:

Pricing of the Item in Branch Currency:

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Pricing of the Item in Customer Currency:

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Invoice is issued in Customer Currency (USD):

Currency Table is updated. It is now lower than the original exchange rate of the item:

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Payment comes through. Receipt is issued in a customer currency (USD):

Financial Linking is performed:

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An extra item has been added to the pricing tab of the folder due to the currency exchange rate fluctuation:

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The fee represents loss amount within the Branch Currency GBP tab of the pricing tab as a negative

figure.

An additional adjustment receipt is automatically created and financially assigned to the fee to create a

cash sale financial transaction.

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Gain Due to the Currency Exchange Rate Fluctuation

Folder Type: Direct folder

Branch Currency: GBP

Customer Currency: USD

Vendor Currency: GBP

Receipting Method: Invoicing

Currency Exchange Rates:

Pricing of the Item in Branch Currency:

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Pricing of the Item in Customer Currency:

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Customer pays the deposit in customer currency.

Financial Assigning takes place.

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Currency Table is updated. It is now higher than the original exchange rate of the item:

Balance payment comes through. Receipt is issued in a customer currency (USD):

Financial Assigning is performed:

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An extra item has been added to the pricing tab of the folder due to the currency exchange rate fluctuation

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This fee represents gain amount within the Branch Currency GBP tab of the pricing tab as a positive

figure.

An additional adjustment receipt is automatically created and financially assigned to the fee to create a

cash sale financial transaction.

Branch and Customer Currency Payments in a Single

Folder. Scenarios, when customers may want to pay their balance in branch currency rather than their

customer currency are also supported by the functionality.

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Folder Type: Resale Folder

Branch Currency: GBP

Customer Currency: USD

Vendor Currency: GBP

Receipting Method: Invoicing

Currency Exchange Rates:

Item is Payable to Branch:

Pricing of the Item in Branch Currency:

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Pricing of the Item in Customer Currency:

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Invoice is issued in Customer Currency (USD):

Customer pays the deposit at the time of the booking in their customer currency. Receipt is issued and linked to the invoice.

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Customer balance due in Branch Currency

Customer balance due in Customer Currency

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Currency Table is updated. It is now higher than the original exchange rate of the item.

The customer now wants to pay the balance in the branch currency.

You can recalculate the branch currency due amount based on the customer currency balance due amount converted using current exchange rate by clicking the ‘Update GBP Amounts’ button within the pricing tab of a folder.

The Customer currency (USD) amount remains the same; however the Branch currency (GBP) amount is updated (as per screenshot above).

The system also recalculates the outstanding amount to charge for the rate of exchange variation and

adds a F_X fee automatically to allow for this surcharge.

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It is possible to update the folder on a regular basis throughout the history of the folder to ensure that

the correct rate of exchange is being applied and fee is added each time.

Notes:

• If you do not want the Exchange rate fees to apply, it is possible to delete the fees which will revert the original price to the branch currency amount.

• The Exchange rate fees will not be included on any client documentation.

Reports to support Multicurrency Sales

Functionality Customer Facing Reports Customer Facing Reports can be accessed via Standard or Advanced Reports from the main menu and belong to Type 2 of the Reports.

Any sales amounts in these reports will always be customer currency sales amounts.

Customer Statement Report automatically groups transactions by customer currency. A total is

displayed per currency group within a customer as well as per customer.

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Customer Financial Reports The following Customer Financial Reports display all existing amounts in customer currency as well

as branch currency.

• Receipts And Refunds Report

• Receipts And Refunds Report - by Day

• Receipts And Refunds Report – Reconciled

Transactions are grouped by customer currency code, with totals per subgroup displayed.

The grand total is displayed in branch currency only.

Receipts and Refunds report By Folder displays all existing amounts in customer currency only.

Financial Transactions Reports and Folder Invoice/Difference Report always display sales amounts (i.e.

Sell, Sell VAT, Split Commission & Split Commission VAT amounts) in customer currency rather than

branch currency. All other amounts are displayed in branch currency. The column headers for all

amount columns in these reports include the currency code.

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Statistics Reports

Item report By product can be used to track down the amount of gain/loss generated over the specific

time period due to the rate of exchange fluctuation.

It is possible to extract the variation amounts by running the report based on the product code F_X or

receipts / refunds created with reason code F_X.

Please see an example of the report below:

Note: The report excludes voided folders by default. Should you need to include those, deselect the checkbox from the Sel column or remove the where clause if you use a copy of the report and want to include them permanently.