Dolby Fidelio wireless audio system user's manual · PDF fileContents 1 Introduction to the...

Dolby Fidelio wirelessaudio system user'smanual

FDO.OM.005188.DRM Issue 2

30 January 2017

Copyright© 2017 Dolby Laboratories. All rights reserved.

For information, contact:

Dolby Laboratories, Inc.1275 Market StreetSan Francisco, CA 94103-1410 USATelephone 415-558-0200Fax 415-863-1373http://www.dolby.com

TrademarksDolby and the double-D symbol are registered trademarks of Dolby Laboratories.

The following are trademarks of Dolby Laboratories:

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Feel Every Dimension in Dolby Atmos™

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All other trademarks remain the property of their respective owners.

PatentsThis product is protected by one or more patents in the United States and elsewhere. Formore information, including a specific list of patents protecting this product, please visit http://www.dolby.com/patents.

Safety instructions and regulatory guidelines

ImportantPower requirements for electrical equipment vary from area to area. Please ensure that theDolby Fidelio wireless audio system meets the power requirements in the surrounding area.If in doubt, consult a qualified electrician or a Dolby Laboratories, Inc. dealer.

Protecting yourself and the Dolby Fidelio wireless audio system

Only a qualified professional can install the Dolby Fidelio wireless audio system. Only use theantenna provided by Dolby Laboratories, Inc.

Dolby Fidelio wireless audio system user's manual

30 January 2017 FDO.OM.005188.DRM Issue 2 2

http://www.dolby.com

http://www.dolby.com/patents

The Dolby Fidelio Transmitter (Fidelio TX) shall be mounted with a separation distance of atleast 20 cm from any person. The Dolby Fidelio Receiver (Fidelio RX) antenna shall be at least5 mm away from any person and at least 20 mm away from any other antenna.

The Dolby CaptiView Transmitter, or any other antenna, shall at least be 20 cm away from theDolby Fidelio Transmitter antenna. The Dolby CaptiView Transmitter shall not be connectedto the Dolby Fidelio Transmitter.

Never touch the AC plug with wet hands. Always disconnect the Dolby Fidelio wireless audiosystem from the power supply by pulling on the plug not the cord. Allow only a DolbyLaboratories, Inc. dealer or qualified professional engineer to repair or re-assemble the DolbyFidelio wireless audio system. Apart from voiding the warranty, unauthorized engineersmight touch live internal parts and receive a serious electric shock. Do not put, or allowanyone to put any object, especially metal objects, into the Dolby Fidelio wireless audiosystem. Use only an AC power supply. Never use a DC power supply.

If water or any other liquid is spilled into or onto the Dolby Fidelio wireless audio system,disconnect the power and call a Dolby Laboratories, Inc. dealer. The unit must be wellventilated and away from direct sunlight. To avoid damage to internal circuitry, as well as theexternal finish, keep the Dolby Fidelio wireless audio system away from direct sources ofheat (heater vents, stoves, radiators). Avoid using flammable aerosols near the Dolby Fideliowireless audio system. They can damage the surface area and may ignite. Do not usedenatured alcohol, paint thinner or similar chemicals to clean the Dolby Fidelio wireless audiosystem. This can damage the unit.

Modification of this equipment is dangerous and can result in the functions of the DolbyFidelio wireless audio system being impaired. Never attempt to modify the equipment in anyway. In order to ensure optimum performance of the Dolby Fidelio wireless audio system,select the setup location carefully and make sure the equipment is used properly. Avoidsetting up the Dolby Fidelio wireless audio system in the following locations:

• In a humid or dusty environment.

• In a room with poor ventilation.

• On a surface which is not level.

• Inside a moving vehicle where it will be subject to vibration.

• In an extremely hot or cold environment.

FCC Warning—Dolby Fidelio Transmitter and Dolby FidelioReceiver (Fidelio TX/Fidelio RX)Be aware that any change or modification not expressly approved by Dolby Laboratoriescould void the user’s authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) This device may not cause harmful interference, and (2) this device mustaccept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energy and, if not installed andused in accordance with the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, the useris encouraged to try to correct the interference by one or more of the following measures:



• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

IC Statement—Dolby Fidelio Transmitter and Dolby FidelioReceiver (Fidelio TX/Fidelio RX)This device complies with Industry Canada licence-exempt RSS standard(s). Operation issubject to the following two conditions: (1) this device may not cause interference, and (2)this device must accept any interference, including interference that may cause undesiredoperation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareilne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter toutbrouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre lefonctionnement.

Under Industry Canada regulations, this radio transmitter may only operate using an antennaof a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. Toreduce potential radio interference to other users, the antenna type and its gain should beso chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than thatnecessary for successful communication.

Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peutfonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pourl'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillageradioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et songain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pasl'intensité nécessaire à l'établissement d'une communication satisfaisante.



Warning label



Contents

1 Introduction to the Dolby Fidelio wireless audio system user's manual 81.1 About this documentation 81.2 Contacting Dolby 8

2 Dolby Fidelio wireless audio system 92.1 Dolby Fidelio wireless audio system hardware components 92.2 Dolby Fidelio Transmitter 92.3 Dolby Fidelio Receiver 102.4 Dolby Fidelio Tablet 102.5 Dolby Fidelio charging station 112.6 Dolby Fidelio audio interface box 12

3 Installing the Dolby Fidelio Tablet and Dolby Fidelio charging station 133.1 Installing the tablet bracket with the Dolby Fidelio charging station

133.2 Charging a Dolby Fidelio Receiver 143.3 Charging the Dolby Fidelio Tablet 153.4 Powering off the Dolby Fidelio Tablet 16

4 Setting up the Dolby Fidelio Transmitter 174.1 Assigning the Dolby Fidelio Transmitter channel to an auditorium

174.2 Supplying power to the Dolby Fidelio Transmitter 194.3 Connecting the Dolby CaptiView Transmitter 19

5 Installing the Dolby Fidelio audio interface box 215.1 Connecting the Dolby Fidelio audio interface box using 25-pin D-

connector audio cables 215.2 Connecting the Dolby Fidelio audio interface box using RJ-45 audio

cables 22

6 Configuring a Dolby Fidelio Receiver 246.1 Assigning a Dolby Fidelio Receiver to the Dolby Fidelio Transmitter

24

7 Updating the Dolby Fidelio wireless audio system software and firmware277.1 Updating the Dolby Fidelio Tablet software 277.2 Updating the Dolby Fidelio Transmitter firmware 297.3 Updating a Dolby Fidelio Receiver firmware 31

8 Troubleshooting 348.1 Damaged or replaced Dolby Fidelio Transmitter 34

8.1.1 Erasing the Fidelio app data 348.1.2 Erasing the micro SD card data 368.1.3 Erasing the USB storage data 38

8.2 Damaged Dolby Fidelio Tablet 408.2.1 Replacing the micro SD card 408.2.2 Generating a detailed report 41



9 Operational and technical specifications 429.1 Dolby Fidelio wireless audio system operational specifications 429.2 Dolby Fidelio Transmitter technical specifications 429.3 Dolby Fidelio Receiver technical specifications 43

10 Dolby Fidelio Receiver and Dolby Fidelio Transmitter LEDs 4410.1 Dolby Fidelio Receiver LEDs 44

10.1.1 Dolby Fidelio Receiver undocked 4410.1.2 Dolby Fidelio Receiver HI and VI-N LEDs 44

10.2 Dolby Fidelio Transmitter LEDs 45

11 Dolby Fidelio wireless audio system diagrams 4611.1 25-pin D-connector audio cable diagram 4611.2 RJ-45 audio cable diagram 47

12 Audio track mapping configurations 4812.1 Audio track mapping configuration definitions 48

13 Documentation revision history 49

Glossary 50



1 Introduction to the Dolby Fideliowireless audio system user's manualThis documentation describes the hardware setup and configuration for the Dolby Fideliowireless audio system.

• About this documentation• Contacting Dolby

1.1 About this documentationThis documentation provides the instructions to set up and configure the Dolby Fideliowireless audio system. This documentation also describes the software and firmware updateprocedures and lists the steps necessary to perform the troubleshooting process.

1.2 Contacting DolbyThis documentation provides instructions for contacting Dolby Cinema Technical Supportand for submitting feedback about the documentation.

For questions about the product functionality, contact Dolby Cinema Technical Support at [email protected].

For questions relating to this documentation, send an email to [email protected].

1.1 About this documentation



mailto:[email protected]

mailto:[email protected]

2 Dolby Fidelio wireless audio systemThe Dolby Fidelio wireless audio system is an audio distribution system carrying two stereochannels from a single transmitter unit to a number of receiver units in a theatre complex. Itwas designed to enhance the entertainment experience for visually and/or hearing impairedpeople as they watch a movie.

• Dolby Fidelio wireless audio system hardware components• Dolby Fidelio Transmitter• Dolby Fidelio Receiver• Dolby Fidelio Tablet• Dolby Fidelio charging station• Dolby Fidelio audio interface box

2.1 Dolby Fidelio wireless audio system hardwarecomponentsThe hardware components of the Dolby Fidelio wireless audio system include Dolby partnumbers and item descriptions.

• One Dolby Fidelio Transmitter: FIDELIO-TX

• One Dolby Fidelio Transmitter antenna: FIDELIO-TX-ANT

• One Dolby Fidelio Receiver with belt clip: FIDELIO-RX

• One Dolby Fidelio Tablet: FIDELIO-TS

• One Dolby Fidelio audio interface box: FIDELIO-AI

• One headphone: FIDELIO-RX-HP

• One Dolby Fidelio charging station: FIDELIO-WAC

• One 2 m Universal Serial Bus (USB) cable A-B: CBL-USBA-USBB-6

• One 1 m 25-pin D-connector cable, M-F, 1-to-1 pinout: CBL-DB25M-DB25F-2.5

• Two 1 m CAT5 Ethernet cables: CBL-ENET-1M

• One USB cable: CBL-FTS-USB-MINMIC

• One 5 V power supply with dual connectors: PS-FIDELIO-WAC-TS

• One AC power cable: CBL-POWER

• One USB power adapter: CPTVW-ACC

2.2 Dolby Fidelio TransmitterThe Dolby Fidelio Transmitter is the device that transmits the Hearing Impaired (HI) orVisually Impaired-Narration (VI‑N) audio track from the Digital Cinema Package (DCP) to theDolby Fidelio Receiver. You can have up to 32 Dolby Fidelio Transmitters configured pertheatre complex (one per auditorium).

2.1 Dolby Fidelio wireless audio system hardware components



Figure 1: Dolby Fidelio Transmitter

2.3 Dolby Fidelio ReceiverThe Dolby Fidelio Receiver is the device that an audience member obtains from the theatrecustomer service kiosk. The Dolby Fidelio Receiver is configured using the Dolby FidelioTablet for the auditorium number that is enabled for transmission. You can have up to 32Dolby Fidelio Receivers configured per auditorium.

The customer takes the Dolby Fidelio Receiver into the assigned auditorium. Depending onthe configuration assignment, the Dolby Fidelio Receiver receives the HI audio track, the VI‑Naudio track, or both from the Dolby Fidelio Transmitter.

These figures show two views of the Dolby Fidelio Receiver.

2.4 Dolby Fidelio TabletThe Dolby Fidelio Tablet serves as the graphical user interface (GUI) for configuring eachDolby Fidelio Receiver and Dolby Fidelio Transmitter. It also serves to update your Dolby

2.3 Dolby Fidelio Receiver



Fidelio wireless audio system software and firmware. One Dolby Fidelio Tablet configures upto 32 Dolby Fidelio Transmitters per theatre.

The Dolby Fidelio Tablet stores the micro Secure Digital (SD) card, which holds the auditoriumassignment information for your Dolby Fidelio wireless audio system.

Figure 2: Dolby Fidelio Tablet side view

2.5 Dolby Fidelio charging stationThe Dolby Fidelio charging station is the base that configures and charges ten Dolby FidelioReceivers. The Dolby Fidelio charging station also holds the Dolby Fidelio Tablet, whichassigns the auditorium numbers in your theatre. Depending on the number of receivers, youneed at least one Dolby Fidelio charging station per theatre.

Figure 3: Dolby Fidelio charging station with Dolby Fidelio Tablet

Figure 4: Dolby Fidelio charging station side view

2.5 Dolby Fidelio charging station



Figure 5: Dolby Fidelio charging station top view

2.6 Dolby Fidelio audio interface boxThe Dolby Fidelio audio interface box uses the 25-pin D-connector and RJ-45 connector tointerface with your digital cinema server and audio processor to transmit audio channelsfrom the Dolby Fidelio Transmitter to each Dolby Fidelio Receiver. You need one Dolby Fidelioaudio interface box installed per auditorium.

Figure 6: Dolby Fidelio audio interface box front view

Figure 7: Dolby Fidelio audio interface box rear view

2.6 Dolby Fidelio audio interface box



3 Installing the Dolby Fidelio Tabletand Dolby Fidelio charging stationYou must install the Dolby Fidelio Tablet with the Dolby Fidelio charging station and tabletbracket, and then charge the Dolby Fidelio Tablet and Dolby Fidelio Receiver.

• Installing the tablet bracket with the Dolby Fidelio charging station• Charging a Dolby Fidelio Receiver• Charging the Dolby Fidelio Tablet• Powering off the Dolby Fidelio Tablet

3.1 Installing the tablet bracket with the DolbyFidelio charging stationInstall the tablet bracket with the Dolby Fidelio charging station to hold the Dolby FidelioTablet.

About this taskThe USB cable connection is essential to configuring the Dolby Fidelio Receiver to a specificauditorium and to audio channel assignments. The USB cable is a USBA-to-USBB cable, withan adapter to convert to a Mini-B/Micro USB cable (depending on the connector type for theDolby Fidelio Tablet).

Procedure

1. Place the Dolby Fidelio charging station upside down near the edge of a table so that thetablet bracket can hang down and sit flush with the bottom of the base.

2. Line up the four holes of the tablet mounting bracket to the four holes of the DolbyFidelio charging station.

3. Use a Phillips screwdriver and carefully secure the tablet mounting bracket to the DolbyFidelio charging station using the four provided M3 × 6 mm black flat-head machinescrews.

4. Turn the Dolby Fidelio charging station over so that it is sitting upright.

5. Loosen the tablet clip screws, and then slide the Dolby Fidelio Tablet from the right sideof the bracket grooves until it is centered on its mounting bracket.

6. Tighten the tablet clip screws to secure the Dolby Fidelio Tablet to the bracket.

3.1 Installing the tablet bracket with the Dolby Fidelio charging station



Figure 8: Dolby Fidelio charging station rear view

7. Plug the power supply cable into the port labeled Power on the Dolby Fidelio chargingstation.

Figure 9: Dolby Fidelio charging station power port

8. Plug the small end of the connector with the yellow tip into the Dolby Fidelio Tablet portlabeled DC IN 5V.

Figure 10: Dolby Fidelio Tablet power connector

9. Use a 4-inch nylon black tie wrap, and slip the tie wrap through the eyelet to secure thecable to the Dolby Fidelio Tablet mounting bracket.

10. Plug the large end (Type B) of the USB cable into the Dolby Fidelio charging station andthe smaller end (Type Mini B) into the micro USB port located on the right side of theDolby Fidelio Tablet.

What to do nextIf the Dolby Fidelio Tablet is not precharged, we recommend charging both it and any DolbyFidelio Receiver.

3.2 Charging a Dolby Fidelio ReceiverUse the Dolby Fidelio charging station to charge a Dolby Fidelio Receiver battery after theinitial setup and when the battery is depleted. A fully charged battery will run continuouslyfor 12 hours (playing at maximum volume).

3.2 Charging a Dolby Fidelio Receiver



Procedure

1. Place a Dolby Fidelio Receiver into one of the charging receptacles on the Dolby Fideliocharging station.

Make sure that each Dolby Fidelio Receiver is fully seated in the charging receptacle toensure good contact between the Dolby Fidelio charging station and the chargingcontacts.

2. Charge the Dolby Fidelio Receiver until the battery is full.A steadily illuminated green power LED indicates that the Dolby Fidelio Receiver battery isfully charged.

3. Charge any additional Dolby Fidelio Receivers as needed.

3.3 Charging the Dolby Fidelio TabletCharge your Dolby Fidelio Tablet using the 5 V power supply with dual-connector cable afterthe initial setup and when the battery is depleted. A fully charged battery will runcontinuously for 6 hours (or 24 hours in standby mode).

Procedure

1. Press the power button on your Dolby Fidelio Tablet.

2. After your Dolby Fidelio Tablet boots up, slide the lock icon to the right.

Figure 11: Lock icon

3. Charge the Dolby Fidelio Tablet until the battery is full, as indicated in the Battery levelfield.

3.3 Charging the Dolby Fidelio Tablet



Figure 12: Dolby Fidelio Tablet main window

3.4 Powering off the Dolby Fidelio TabletWe recommend leaving the Dolby Fidelio Tablet plugged into the power adapter. However, ifnot plugged into the power adapter, power off the Dolby Fidelio Tablet to preserve batterypower.

Procedure

1. Press the power button on the Dolby Fidelio Tablet.

2. Click Power off.

Figure 13: Power off

3. Click OK.

Figure 14: Shutdown

3.4 Powering off the Dolby Fidelio Tablet



4 Setting up the Dolby FidelioTransmitterThe Dolby Fidelio Transmitter is installed in the same auditorium as your digital cinemaserver and cinema audio processor. If you have a Dolby CaptiView closed caption viewingsystem, you can connect it with the Dolby Fidelio wireless audio system using the DolbyCaptiView Transmitter.

• Assigning the Dolby Fidelio Transmitter channel to an auditorium• Supplying power to the Dolby Fidelio Transmitter• Connecting the Dolby CaptiView Transmitter

4.1 Assigning the Dolby Fidelio Transmitter channelto an auditoriumUse the Dolby Fidelio Tablet to assign the Dolby Fidelio Transmitter to a specific auditoriumin the theatre.

Procedure

1. Power on the Dolby Fidelio Tablet.

2. Plug the large end (Type B) of the USB cable into the Dolby Fidelio Transmitter and thesmaller end (Type Mini B) into the micro USB port located on the right side of the DolbyFidelio Tablet.

3. In the Dolby Fidelio Tablet main window, click Fidelio.


4. Click Change.

4.1 Assigning the Dolby Fidelio Transmitter channel to an auditorium



Figure 16: Dolby Fidelio Transmitter configuration window

5. In the Select Auditorium window, select the auditorium number to assign to your DolbyFidelio Transmitter.Once selected, the Fidelio Transmitter configuration window populates with theauditorium number selected.

Figure 17: Select Auditorium window

6. Click Unplug.

Figure 18: Auditorium set

4.1 Assigning the Dolby Fidelio Transmitter channel to an auditorium



Figure 19: Unplug the Dolby Fidelio Transmitter

7. Remove the USB power cable from the Dolby Fidelio Tablet and Dolby Fidelio Transmitter.

For best practices, we recommend that you label your Dolby Fidelio Transmitter with theappropriate auditorium assignment number.

4.2 Supplying power to the Dolby Fidelio TransmitterUse the USB power cable to connect to the Dolby Fidelio Transmitter and to an AC poweroutlet to supply the power.

Procedure

1. Plug the large end (Type B) of the USB power cable into the USB port located on the frontof the Dolby Fidelio Transmitter.

Figure 20: USB cable plugged into Dolby Fidelio Transmitter

2. Plug the other end of the Type A connector into the USB power adapter.

3. Plug the USB power adapter into an AC power outlet.

4.3 Connecting the Dolby CaptiView TransmitterInsert the Dolby CaptiView Transmitter into a USB port on your digital cinema server totransmit the closed captioning information to the Dolby CaptiView Display in the auditorium.

About this taskThe Dolby CaptiView Transmitter must be at least 20 cm away from the Dolby FidelioTransmitter antenna.

4.2 Supplying power to the Dolby Fidelio Transmitter



Important: Do not plug the Dolby CaptiView Transmitter into any port on the DolbyFidelio Transmitter.

Procedure

• Insert the Dolby CaptiView Transmitter into a USB port on your digital cinema server.

4.3 Connecting the Dolby CaptiView Transmitter



5 Installing the Dolby Fidelio audiointerface boxThe Dolby Fidelio audio interface box is installed in the auditorium and enables you toconnect your digital cinema server, cinema audio processor, and Dolby Fidelio Transmittertogether using two Bayonet Neill–Concelman (BNC) cables and either two 25-pin D-connector audio cables or four RJ-45 audio cables.

• Connecting the Dolby Fidelio audio interface box using 25-pin D-connector audiocables

• Connecting the Dolby Fidelio audio interface box using RJ-45 audio cables

5.1 Connecting the Dolby Fidelio audio interface boxusing 25-pin D-connector audio cablesConnect the Dolby Fidelio audio interface box with your digital cinema server, cinema audioprocessor, and Dolby Fidelio Transmitter using the 25-pin D-connector audio cables and BNCcables.

PrerequisitesLocate the short gray 25-pin D-connector audio cable (with part number CBL-DB25M-DB25F-2.5) that ships with your Dolby Fidelio wireless audio system. Locate the long black25-pin D-connector audio cable (with part number CBL-AES-DCP) and two BNC cablesprovided with your digital cinema server.

Procedure

1. Disconnect one end of the long 25-pin D-connector audio cable from your digital cinemaserver, but make sure to keep the other end connected to the cinema audio processor.

2. Connect the other end of the long 25-pin D-connector audio cable to the connector on theDolby Fidelio audio interface box labeled AES THRU CH 1-6, CH 9-14.

3. Connect one end of the short 25-pin D-connector audio cable into the AES OUT rear-panelport on your digital cinema server.

4. Connect the other end of the short 25-pin D-connector audio cable into the AES IN CH 1-16connector on the Dolby Fidelio audio interface box.

5.1 Connecting the Dolby Fidelio audio interface box using 25-pin D-connector audio cables



Figure 21: Dolby Fidelio audio interface box with 25-pin D-connector and BNC cables

5. Connect one BNC cable to the Dolby Fidelio audio interface box BNC connector labeled AESOUT CH 15/16.

6. Connect the other end of this BNC cable to the Dolby Fidelio Transmitter BNC connectorlabeled AES IN 2.

7. Connect another BNC cable to the Dolby Fidelio audio interface box BNC connector labeledAES OUT CH 7/8.


Figure 22: Dolby Fidelio Transmitter with 25-pin D-connector and BNC cables connected

5.2 Connecting the Dolby Fidelio audio interface boxusing RJ-45 audio cablesConnect the Dolby Fidelio audio interface box with your integrated media server (forexample, the Dolby IMS1000 or Dolby IMS2000) or integrated media block (for example, theDolby IMB), cinema audio processor, and Dolby Fidelio Transmitter using the RJ-45 audiocables and BNC cables.

PrerequisitesLocate the two RJ-45 audio cables that ship with your Dolby Fidelio wireless audio system.Locate the two other RJ-45 audio cables and two BNC cables provided with your digitalcinema server.

5.2 Connecting the Dolby Fidelio audio interface box using RJ-45 audio cables



Procedure

1. Disconnect one end for both of the RJ-45 audio cables from your integrated media serveror integrated media block, but make sure to keep the other two ends connected to thecinema audio processor.

2. Connect the two other ends of the RJ-45 audio cables to the two connectors on the DolbyFidelio audio interface box labeled AES THRU CH 1-6, AES THRU CH 9-14.You should have two cables connecting your audio processor to the Dolby Fidelio audiointerface box.

3. Take the third RJ-45 audio cable, and connect one end into the CH 1-8 AES OUT port on theintegrated media server or integrated media block, and connect the other end into theAES IN CH 1-8 port on the Dolby Fidelio audio interface box.

4. Take the fourth and final RJ-45 audio cable, and connect one end into the CH 9-16 AESOUT port on your integrated media server or integrated media block. Connect the otherend into the AES IN CH 9-16 port on your Dolby Fidelio audio interface box.You should have two cables connecting your integrated media server or integrated mediablock to your Dolby Fidelio audio interface box.

5. Connect one BNC cable to the Dolby Fidelio audio interface box BNC connector labeled AESOUT CH 15/16.


7. Connect another BNC cable to the Dolby Fidelio audio interface box BNC connector labeledAES OUT CH 7/8.

Figure 23: Dolby Fidelio audio interface box with RJ-45 and BNC cables


5.2 Connecting the Dolby Fidelio audio interface box using RJ-45 audio cables



6 Configuring a Dolby Fidelio ReceiverEach Dolby Fidelio Receiver must be assigned to a Dolby Fidelio Transmitter and thenconfigured to receive audio transmission using the Dolby Fidelio Tablet. Once assigned, theDolby Fidelio Receiver is given to the patron along with a stereo headset.

6.1 Assigning a Dolby Fidelio Receiver to the DolbyFidelio TransmitterUse the Dolby Fidelio Tablet to assign a Dolby Fidelio Receiver to the Dolby FidelioTransmitter in the auditorium.

About this taskBase your audio channel selection on your wiring setup and the audio mapping configurationfor your digital cinema server.

Procedure

1. Make sure that the Dolby Fidelio Tablet is powered on, and insert a Dolby Fidelio Receiverinto the port labeled Configuration Port on the Dolby Fidelio charging station.

2. Plug the large end (Type B) of the USB cable into the USB port located on the right side ofthe Dolby Fidelio charging station and the smaller end (Mini A) into the micro USB portlocated on the right side of the Dolby Fidelio Tablet.

3. In the Dolby Fidelio Tablet main window, click Fidelio.

4. After the Dolby Fidelio Tablet recognizes the Dolby Fidelio Receiver, click AuditoriumChange.

Figure 24: Dolby Fidelio Receiver configuration window

5. In the Select Auditorium window, select the auditorium number assigned to your DolbyFidelio Transmitter.After you select the auditorium number, the Fidelio Receiver configuration windowpopulates with the assignment and sets the Channel selection to Ch. 1 (Stereo) as thedefault.

6.1 Assigning a Dolby Fidelio Receiver to the Dolby Fidelio Transmitter



Figure 25: Select Auditorium window

6. In the Fidelio Receiver configuration window, click Channel Change.

Figure 26: Auditorium set

7. In the Select Channel window, select your audio channel from one of these options:

• Ch. 1a (HI): Provides audio channel 7 in Left and Right mono to the Dolby FidelioReceiver

• Ch. 2a (HI): Provides audio channel 15 in Left and Right mono to the Dolby FidelioReceiver

• Ch. 1b (VI-N): Provides audio channel 8 in Left and Right mono to the Dolby FidelioReceiver

• Ch. 2b (VI-N): Provides audio channel 16 in Left and Right mono to the Dolby FidelioReceiver

• Ch. 1 (Stereo): Provides audio channels 7 (to headset Left) and 8 (to headset Right) tothe Dolby Fidelio Receiver

• Ch. 2 (Stereo): Provides audio channels 15 (to headset Left) and 16 (to headset Right)to the Dolby Fidelio Receiver




Figure 27: Select Channel window

8. After you complete the auditorium channel and audio channel assignments, remove theDolby Fidelio Receiver from the Configuration Port on the Dolby Fidelio charging station.

Figure 28: Auditorium and audio channels assigned

9. Insert and configure any additional Dolby Fidelio Receivers, as needed.

10. When finished, click Unplug and give the Dolby Fidelio Receiver to the patron.

Figure 29: Unplug




7 Updating the Dolby Fidelio wirelessaudio system software and firmwareWe recommend that you update the Dolby Fidelio Tablet, any Dolby Fidelio Receivers, andthe Dolby Fidelio Transmitter to the latest software and firmware versions. This helps ensurethat your Dolby Fidelio wireless audio system is up to date and equipped with the latestavailable features.

• Updating the Dolby Fidelio Tablet software• Updating the Dolby Fidelio Transmitter firmware• Updating a Dolby Fidelio Receiver firmware

7.1 Updating the Dolby Fidelio Tablet softwareUpdate the Dolby Fidelio Tablet software using the Application Manager. You must updatethe Dolby Fidelio Tablet first, before updating the Dolby Fidelio Transmitter and Dolby FidelioReceiver.

PrerequisitesContact Dolby Cinema Technical Support to receive the latest Dolby Fidelio Tablet softwarepackage, and load it onto a USB flash drive. Make sure the micro SD card is in the DolbyFidelio Tablet.

Procedure

1. Turn on your Dolby Fidelio Tablet, and then slide the lock icon to the right.


2. Connect the Dolby Fidelio Tablet to the mini USB to standard USB cable male connector.

3. Connect the female end of the mini USB to standard USB cable to the USB flash drive.

4. Click Install a package.

7.1 Updating the Dolby Fidelio Tablet software



Figure 31: Install a package

5. Select the software package from the list, and click Install Package.

Typically, the software package includes the file name fidelio_tool_suite-x.x.x.

Figure 32: Application Manager with software package

6. Click Install.Wait a few seconds for the package to install.

Figure 33: Install package

7. Click Yes to reboot, and remove the mini USB to standard USB connector with the USBflash drive.

7.1 Updating the Dolby Fidelio Tablet software



Figure 34: Reboot required

8. When the Dolby Fidelio Tablet boots up, click the unlock icon and slide it to the right ofthe Dolby Fidelio Tablet screen.

9. In the Dolby Fidelio Tablet main window, verify the software version:

a) Click the Diagnostic Tool icon.

b) Click Start App.A new window appears, indicating the new software version is installed.

10. When finished, click Home.

7.2 Updating the Dolby Fidelio Transmitter firmwareUpdate the Dolby Fidelio Transmitter firmware using the Import a Fidelio firmwareapplication on the Dolby Fidelio Tablet.

PrerequisitesContact Dolby Cinema Technical Support to receive the latest Dolby Fidelio Transmitterfirmware package, and load it onto a USB flash drive. Make sure the micro SD card is in theDolby Fidelio Tablet.

Procedure



2. Connect the Dolby Fidelio Tablet to the mini USB to standard USB cable male connector,and then connect the female end of the mini USB to standard USB cable to the USB flashdrive.

3. Click Import a Fidelio firmware.

7.2 Updating the Dolby Fidelio Transmitter firmware



Figure 36: Import a Fidelio firmware

4. Select the firmware package from the list, and click Import FW.

Typically, the firmware package includes the file name fidelio-tx-fw-xxxx.fwz.

Figure 37: Available firmwares on USB key

5. Click OK once the firmware package is successfully imported.

Figure 38: Import Dolby Fidelio Transmitter firmware window

6. Click Home on the Dolby Fidelio Tablet main window, and then remove the USB flash drivefrom the Dolby Fidelio Tablet and connect it the Dolby Fidelio Transmitter using the USBType B cable.

7. On the Dolby Fidelio Tablet main window, click Fidelio FW Update, and when the FidelioFW Update window appears, click OK.

Figure 39: Fidelio FW Update window

8. Click Flash Firmware.

7.2 Updating the Dolby Fidelio Transmitter firmware



Figure 40: Flash Firmware button for Dolby Fidelio Transmitter

9. In the Flash Firmware window, click Flash.

Figure 41: Flash Firmware window

10. Once the firmware flash process is complete, click OK.

Figure 42: Flash firmware: success window

7.3 Updating a Dolby Fidelio Receiver firmwareUpdate a Dolby Fidelio Receiver firmware using the Import a Fidelio firmware application onthe Dolby Fidelio Tablet.

PrerequisitesContact Dolby Cinema Technical Support to receive the latest Dolby Fidelio Receiver firmwarepackage, and load it onto a USB flash drive. Make sure the micro Secure Digital card is in theDolby Fidelio Tablet.

Procedure


7.3 Updating a Dolby Fidelio Receiver firmware




2. Connect the Dolby Fidelio Tablet to the mini USB to standard USB cable male connector,and then connect the female end of the mini USB to standard USB cable to the USB flashdrive.

3. Click Import a Fidelio firmware.

Figure 44: Import a Fidelio firmware

4. Select the firmware package from the list, and click Import FW.

Typically, the firmware package includes the file name fidelio-rx-fw-xxxx.fwz.

Figure 45: Available firmwares on USB key

5. Click OK once the firmware package is successfully imported.

Figure 46: Import Dolby Fidelio Receiver firmware window

6. Click Home on the Dolby Fidelio Tablet main window, remove the USB flash drive from theDolby Fidelio Tablet, and connect the Dolby Fidelio Tablet to the Dolby Fidelio chargingstation using the USB Type B cable. Insert a Dolby Fidelio Receiver into the ConfigurationPort on the Dolby Fidelio charging station.

7. On the Dolby Fidelio Tablet main window, click Fidelio FW Update, and when the FidelioFW Update window appears, click OK.




Figure 47: Fidelio FW Update window

8. Click Flash Firmware.

Figure 48: Flash Firmware button for Dolby Fidelio Receiver

9. In the Flash Firmware window, click Flash.

Figure 49: Flash Firmware window

10. Once the firmware flash process is complete, click OK.

Figure 50: Flash firmware: success window




8 TroubleshootingWhen experiencing problems with your Dolby Fidelio Transmitter or Dolby Fidelio Tablet, youmay need to troubleshoot. This may include erasing any preexisting data on your DolbyFidelio Tablet, replacing the micro SD card, or generating a detailed report.

• Damaged or replaced Dolby Fidelio Transmitter• Damaged Dolby Fidelio Tablet

8.1 Damaged or replaced Dolby Fidelio TransmitterYou may need to erase any preexisting data on your Dolby Fidelio Tablet when replacing anexisting or faulty Dolby Fidelio Transmitter. Once erased, the Dolby Fidelio Transmitter can bereassigned to any auditorium.

8.1.1 Erasing the Fidelio app dataUse the Fidelio application on the Dolby Fidelio Tablet to erase any preexisting data.

Procedure

1. Power on your Dolby Fidelio Tablet.

2. In the bottom of the Dolby Fidelio Tablet main window, click the back arrow three timesrapidly.


3. In the Authentication window, enter your password and then click OK.

8.1 Damaged or replaced Dolby Fidelio Transmitter



Figure 52: Authentication window

4. Click Settings.

Figure 53: Manager Applications window

5. In the Settings panel, scroll down and select Apps, and then click Fidelio.

Figure 54: Settings panel: Fidelio

6. Click Clear data.




Figure 55: Settings panel: Clear data

7. Click OK.

Figure 56: Delete app data window

8. On the Dolby Fidelio Tablet, click Home.

8.1.2 Erasing the micro SD card dataUse the Fidelio application on the Dolby Fidelio Tablet to erase the micro SD card data.

Procedure



2. In the Authentication window, enter your password and then click OK.





3. Click Settings.


4. In the Settings panel, scroll up and select Storage.

5. Under the SD CARD field, click Erase SD card.

Figure 60: Settings panel: Erase SD card

6. Click Erase SD card.




Figure 61: Erase SD card

7. Click Erase everything.

Figure 62: Erase everything

8.1.3 Erasing the USB storage dataUse the Fidelio application on the Dolby Fidelio Tablet to erase the USB storage data.

Procedure



2. In the Authentication window, enter your password and click OK.





3. Click Settings.


4. In the Settings panel, scroll up and select Storage.

5. Under the USB STORAGE field, click Erase SD card.

6. Click Erase SD card.

Figure 66: Erase SD card

7. Click Erase everything.




Figure 67: Erase everything

8.2 Damaged Dolby Fidelio TabletYou must replace a faulty micro SD card or generate a detailed report when experiencingfaulty performance issues with your Dolby Fidelio Tablet. Faulty performance issues mayinclude loss of connection from the Dolby Fidelio Transmitter or Dolby Fidelio Receiver to theDolby Fidelio Tablet.

If there is physical damage, you must replace your Dolby Fidelio Tablet. If the micro SD card isnot damaged, you can simply insert it into a new Dolby Fidelio Tablet.

8.2.1 Replacing the micro SD cardIf your Dolby Fidelio Tablet does not read the micro SD card or is damaged, you must replacethe micro SD card to ensure proper performance of your Dolby Fidelio Tablet.

Procedure

1. Power down your Dolby Fidelio Tablet, and then remove the faulty (or damaged) micro SDcard from your Dolby Fidelio Tablet.

2. Insert the new micro SD card into your Dolby Fidelio Tablet, and make sure the top of themicro SD card is upright and the copper contacts on the back side go into the slot first.

Figure 68: Micro SD card

3. Power on your Dolby Fidelio Tablet, and then select the Fidelio application.A message stating NO SD Card appears.

4. Click Ok.

5. In the new window that appears, click SD to continue.

8.2 Damaged Dolby Fidelio Tablet



The auditorium assignments located on the previous micro SD card are loaded into thelocal file on your Dolby Fidelio Tablet.

6. Test your Dolby Fidelio Tablet by plugging a Dolby Fidelio Receiver into the FidelioReceiver port on the Dolby Fidelio charging station.

What to do nextOnce the micro SD card is replaced, you must reassign the Dolby Fidelio Transmitter to theauditorium.

8.2.2 Generating a detailed reportYou must generate a detailed report if you are experiencing connectivity issues with yourDolby Fidelio Tablet, and then send the report to Dolby Cinema Technical Support. Eachdetailed report contains two separate files: drmreport.tgz and drmreport.txt.

About this taskThe detailed report includes information about the system logs, tablet software andoperating system versions, hardware specifications, and the session ID.

Procedure

1. Power on your Dolby Fidelio Tablet, and when your Dolby Fidelio Tablet boots up, slide theLock icon to the right.

2. Connect a USB flash drive to your Dolby Fidelio Tablet using the mini-USB-to-standard-USB connector.

3. Click Generate a report.

Figure 69: Generate a report

4. When the report generation process is complete, click OK to complete the process.

Figure 70: Generate Report on USB key

5. Click Home to return to the Dolby Fidelio Tablet main window.

6. Remove the USB flash drive.

7. Send the entire detailed report file to Dolby Cinema Technical Support.

8.2 Damaged Dolby Fidelio Tablet



9 Operational and technicalspecificationsThe Dolby Fidelio wireless audio system operational and technical specifications provideuseful information to help you verify setup options and avoid performance issues.

• Dolby Fidelio wireless audio system operational specifications• Dolby Fidelio Transmitter technical specifications• Dolby Fidelio Receiver technical specifications

9.1 Dolby Fidelio wireless audio system operationalspecificationsUse the Dolby Fidelio wireless audio system operational specifications to verify setupoptions and avoid performance issues.

Number of transmitters per tabletMaximum of 32

Maximum unobstructed range, transmitter to headset100 m (328 ft)

Audio bandwidth50 Hz to 15 kHz, stereo

Codec (digital audio compression scheme)CELT (low latency) at 64 kbps

Frequency bandBand is configured at the factory and cannot be changed by the user.

• 1,920 to 1,930 MHz (United States and Canada)

• 1,880 to 1,900 MHz (Europe and Australia and Russia)

Other wireless systems for coexistence (Dolby CaptiView Transmitter)ZigBee at 2.4 GHz

Latency (from USB transceiver output to headset)Substantially constant, <40 ms

Communication typeDigital Enhanced Cordless Telecommunications (DECT)

9.2 Dolby Fidelio Transmitter technical specificationsUse the Dolby Fidelio Transmitter technical specifications to verify setup options and avoidperformance issues.

Number of stereo channels per transmitterTwo

Maximum number of receivers per transmitterGreater than 200

Power supplyUSB B-socket; maximum current 500 mA from 5 V supply

9.1 Dolby Fidelio wireless audio system operational specifications



9.3 Dolby Fidelio Receiver technical specificationsUse the Dolby Fidelio Receiver technical specifications to verify setup options and avoidperformance issues.

FormatBox with several buttons, miniature stereo jack

User controlsVolume, up and down buttons

User indicatorsThree LEDs indicating charging, power on, and channel selection

Number of channels selectable via configurationAt least 20 auditoriums × (two stereo channels and text)

Battery life at full audio volume (new battery)Twelve hours

Battery chargingCharging connection studs on charging station base

AntennaDual diversity, internal board mounted

9.3 Dolby Fidelio Receiver technical specifications



10 Dolby Fidelio Receiver and DolbyFidelio Transmitter LEDsThe Dolby Fidelio Receiver and Dolby Fidelio Transmitter include LEDs that provide usefulvisual information while the devices are in operation.

• Dolby Fidelio Receiver LEDs• Dolby Fidelio Transmitter LEDs

10.1 Dolby Fidelio Receiver LEDsThe Dolby Fidelio Receiver includes three LEDs: one power LED and two channel LEDs. Thepatterns depend partly on whether the Dolby Fidelio Receiver is docked (into the DolbyFidelio charging station), or undocked (with no external power present). While docked, theDolby Fidelio Receiver LEDs are continuously lit.

10.1.1 Dolby Fidelio Receiver undockedWhile undocked, the Dolby Fidelio Receiver LEDs are dimly lit for use in a dark theatreauditorium.

Steady onBattery is charged (more than 80% full).

Slow flash once every two secondsBattery is charging.

OffDevice is turned off and not using battery power.

Steady onDevice is turned on, and battery is OK.

On with brief off period every two secondsDevice is turned on, and battery is low.

10.1.2 Dolby Fidelio Receiver HI and VI-N LEDsThe Dolby Fidelio Receiver LEDs indicate the Hearing Impaired and Visually Impaired-Narration audio tracks while in operation.

Both Hearing Impaired and Visually Impaired-Narration LEDs offMain receiver function turned off. If docked, the processor is powered up forconfigurator commands.

One LED steady onReceiving audio correctly from a Hearing Impaired or Visually Impaired-Narrationbroadcast channel.

One LED on, with an off period every two secondsReceiving correctly, but unable to find a clear radio channel to transmit status messages.

One LED flashing once per secondSearching for a broadcast Hearing Impaired or Visually Impaired-Narration channel.

10.1 Dolby Fidelio Receiver LEDs



Both LEDs flash briefly every two secondsNo valid audio channel configured.

Both LEDs flash rapidly, five times per secondIncorrect configuration data or radio uncalibrated.

Both LEDs flash very rapidly, ten times per secondIn radio test mode.

10.2 Dolby Fidelio Transmitter LEDsThe Dolby Fidelio Transmitter includes two status LEDs (one per channel). These channelsoperate independently apart from timing synchronization, from master to slave.

Steady onAES3 input present and transmitting beacon or audio correctly

Brief flash every two secondsNo AES3 input connected

Flashing once per secondUnable to transmit; cannot find a clear channel due to radio band congestion

Flashing rapidly, five times per secondIncorrect configuration data or radio uncalibrated, or the slave channel not synchronizedto the master channel

Flashing rapidly, ten times per secondIn radio test mode

10.2 Dolby Fidelio Transmitter LEDs



11 Dolby Fidelio wireless audio systemdiagramsThe Dolby Fidelio wireless audio system diagrams provide useful information to help youverify setup options and avoid performance issues.

• 25-pin D-connector audio cable diagram• RJ-45 audio cable diagram

11.1 25-pin D-connector audio cable diagramThis illustration includes two 25-pin D-connector audio cables configured for the DolbyFidelio wireless audio system.

Figure 71: Dolby Fidelio wireless audio system with DB25 audio cables

USB ACadapter

USB dongle

DB25 audio cable

USB cable

Dolby Digitalcinema server

Dolby Fidelio audiointerface box

Cinema audioprocessor

Dolby CaptiViewTransmitter

Dolby CaptiViewDisplay

Dolby FidelioReceiver

DB25 audio cable

Dolby FidelioTransmitter

AES BNC cable

11.1 25-pin D-connector audio cable diagram



11.2 RJ-45 audio cable diagramThis illustration includes four RJ-45 audio cables configured for the Dolby Fidelio wirelessaudio system.

Figure 72: Dolby Fidelio wireless audio system with RJ-45 audio cables

USB ACadapter

USB dongle

USB cableAES BNC cable

Dolby Digitalcinema server

Dolby Fidelio audiointerface box

Cinema audioprocessor

RJ45 audio cable

Dolby FidelioReceiver

Dolby FidelioTransmitter

Dolby CaptiViewDisplay

Dolby CaptiViewTransmitter

RJ45 audio cable

11.2 RJ-45 audio cable diagram



12 Audio track mapping configurationsAfter you set up and configure your Dolby Fidelio wireless audio system, we recommend thatyou verify the audio track mapping configuration on your digital cinema server.

12.1 Audio track mapping configuration definitionsThe audio track mapping configuration definitions provide useful information to help youverify setup options and avoid performance issues.

Interop Digital Cinema Package configurationInterop DCP audio channel numbers map one to one to the audio outputs of a player. Ifyou are using an Interop DCP, we recommend setting the audio mapping configuration toInter-Society Digital Cinema Forum (ISDCF) on your digital cinema server.

ISDCF audio mapping configurationISDCF audio mapping includes 16 channels with specific output functions.

Disabled audio mapping configurationDisabled audio mapping configuration is the default setting and is not mapped. Itperforms pass-through mapping, meaning channel number X of the composition playlistaudio track is routed to audio output number X (variable) of your digital cinema server.

Predefined audio mapping configurationsFive predefined audio mapping configurations are available on your digital cinema server:four channels, six channels, seven channels, eight channels, and nine channels.

Pass-through audio mapping configurationPass-through audio mapping configuration allows you to play the composition playlistwithout predefining the audio channels.

Custom audio mapping configurationCustom audio mapping configuration can be modified directly instead of having to selecta predefined setting.

Audio and video delay configurationYou can add a delay value of up to -500 to 500 ms between audio and video. When adelay is added, all audio tracks receive that same delay value. You cannot add separatedelay values for each audio track.

Society of Motion Picture and Television Engineers (SMPTE) Digital Cinema Packageconfiguration

The Dolby Fidelio wireless audio system supports digital cinema packages compliant withthe SMPTE standard. When configuring your setup, make sure that the audio selectionreflects the audio package in number of audio channels.

12.1 Audio track mapping configuration definitions



13 Documentation revision historyThis table provides the documentation revision history for the Dolby Fidelio wireless audiosystem.

Date Issue Description

29 September 2016 1 First issue of documentation

30 January 2017 2 Revised Section 9.1



GlossaryAES3

A standard jointly developed by the Audio Engineering Society (AES) and the EuropeanBroadcasting Union (EBU) that specifies serial transmission of two-channel linearlyrepresented digital audio data on various media.

DCDirect current.

DCPDigital Cinema Package. A packing list (PKL) file and all of the files that it references.

DECTDigital Enhanced Cordless Telecommunications. A digital wireless standard that offers aneconomical alternative to existing wireless solutions through a secure digital protocol.

GUIGraphical user interface.

HIHearing Impaired. A dedicated audio channel that provides amplified dialogue for thehearing impaired.

ISDCFInter-Society Digital Cinema Forum. A group of professionals that meets to discussissues related to enhancing technical and operational cooperation in the digital cinemaindustry.

LEDLight-emitting diode.

SDSecure Digital. Secure Digital is a memory card format for use in portable devices such asmobile phones and tablet computers.

SMPTESociety of Motion Picture and Television Engineers.

USBUniversal Serial Bus. A standard that defines the cables, connectors, andcommunications protocols used in connections between computers and electronicdevices.

VI‑NVisually Impaired-Narration. A dedicated audio channel that provides visual narration forthe visually impaired.



Dolby Fidelio wireless audio system user's manual · PDF fileContents 1 Introduction to the...

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Transcript of Dolby Fidelio wireless audio system user's manual · PDF fileContents 1 Introduction to the...