Doing more with less: How Barnsley MBC saved money and drove efficiency with SaaS

Robert Salmond Pitney Bowes Software

The Barnsley Challenge

• More– Procure and implement a corporate GIS infrastructure– Maximise the use of GIS and GI throughout the authority

• Less– Council budget savings of £40 million (FY 2010 – 2011)– Reduce GIS costs corporately (MapInfo licences)

The GIS Procurement Process

• Three potential suppliers• All met 90%+ of the requirements

• Two on-premise• One cloud service offering “Software as a Service”

• Cloud service scored highest on:• Cost• Functionality• Flexibility• Resourcing

• Cloud = concerns and problems?

Concerns:1. Data security2. System development3. Stability4. Flexibility5. Supplier dictating council direction

(control)6. System availability7. Hidden costs8. Accessibility9. Unknown platform10. Tied in to supplier

11. System performance12. Data location and legal status13. System management/configuration

Cloud v On-Premise

Findings:1. Robust data hosting arrangements2. Supplier encourages customer steer3. Multi server environment 4. Scalable services5. Control remains with customer6. Supplier SLA = 99.9% up time7. All inclusive fixed cost8. All you need is a web browser9. “Fear of the unknown”10. It’s a subscription 30 days notice, no

financial penalties11. Limited by the external network12. Data held in the EU13. Customer managed by web console

• No hardware costs (purchase, support, upgrades) • No additional specialist resources• Improved security, performance, and availability• Reliable access to data, anywhere, anytime• Greater ability to scale as business needs change• Known on-going costs (no surprises)• Automatic software upgrades • Short time-to-value

Cloud = Benefits

The Solution – Doing More

• Internet GIS Solution• Interactive Maps portal• MyProperty page• Over 100 pages with embedded maps

• Intranet GIS Solution • 250 Users• Over 10 internal services using the system• Used within major council projects e.g. Customer Services

organisation corporate project

The Solution – Doing More

Intuitive customer branded user interface

Address search, find my nearest and query tools

Multiple secured or public map configurations

Bing or customer mapping Web administration console URL link api RIA controls

MapInfo Stratus

The Solution – Doing More

MyProperty displays neighbourhood information for a selected address:

Spatial data search resultsInteractive embedded map

Interactive maps embedded into 100+ web pages including:

Leisure Services Schools

MapInfo Stratus : RIA Controls

The Result – For Less

• Saved Money– 38% cheaper than on-premise solutions over 5 years as no internal

servers, support or maintenance

• Drove Efficiency– 55% reduction in MapInfo Professional licences (due March 2013)

• Lowered Risk – 99.9% service availability

Thank You