Doing Busni ess WithA Difference - SocialFunds.com: The ... · Wrigley Values MAKING A DIFFERENCE...
Transcript of Doing Busni ess WithA Difference - SocialFunds.com: The ... · Wrigley Values MAKING A DIFFERENCE...
In the United Kingdom, local Wrigley associates based
at our Plymouth plant participate in ”Plymouth Cares“
events that support various community improvement
projects. Associates enthusiastically respond to various
”challenges,” from providing meals for the homeless to
cleaning public areas and parks.
Wrigley Canada associates support numerous activities
to raise funds for the United Way – from climbing the
stairs of the CN Tower to hosting bake sales. Associates
are also provided with time off to volunteer in their
community.
In Chicago, the annual Wrigley Start Early Run & Walk
benefits Prevent Child Abuse America and Voices for
Il l inois Children, two organizations working to ensure
children receive a healthy start in life. Through
Wrigley’s sponsorship of the event, 100 percent of
all proceeds go directly toward these two charitable
organizations. The annual Start Early Run & Walk has
generated more than $215,000 since 2003, with more
than $61,000 being raised through the hard work of
our Chicago-area associates.
Wrigley associatesaround the globeenthusiastically respondto community needsthrough their collectiveand individual efforts.In Chicago, Wrigleyassociates participate inthe Company-sponsoredWrigley Start Early Run& Walk, and our U.K.,associates addressnumerous communityneeds through its“Plymouth Cares”events.
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MAKING A DIFFERENCE PAGE 2-3
A CULTURE OF RESPECT PAGE 4-7
A POSITIVE WORKPLACE PAGE 8-11
A DUTY TO THE ENVIRONMENT PAGE 12-15
A PLEDGE TO DO THE RIGHT THING PAGE 16-17
A COMMITMENT TO THE COMMUNITY PAGE 18-21
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“We are committed to preserving theheritage and values of the Wrigley Company.That doesn’t mean we don’t change, adapt
and innovate as time goesforward. It means that ourvalues, and our culture ofcaring for our people andtreating each other withtrust, dignity and respect– or the ‘soul’ of our
company – must benurtured.”
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Bill Wrigley, Jr.,Chairman, President and CEO
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Wrigley Values
MAKING A DIFFERENCE THE WRIGLEY WAY
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More than a century ago, the Wm. Wrigley Jr. Company was founded
by an entrepreneur who understood the importance of respecting
others. He knew that the long-term success of the company would
hinge on having positive, mutually beneficial relationships with
Wrigley associates, customers, and the communities in which we did
business. This simple philosophy serves as the foundation of our
Wrigley Values and our “Wrigley Way” of doing business.
More than four generations of Wrigley associates have embodied this
standard and continue to preserve our heritage. Whether you visit
Chicago, Munich, Moscow or Hong Kong, our shared values are
demonstrated in the way we create a positive working environment
based upon the principles of treating all people with trust, dignity
and respect. You will also see examples of Wrigley’s efforts to
support the global communities where we live and work, invest
in innovative manufacturing programs that both protect the
environment and conserve resources, and create programs that
nurture and provide development opportunities for our Wrigley team.
Since our founding in 1891, the Wrigley Company has grown and
evolved significantly. We work in a fast-paced and dynamic
marketplace that requires a sense of urgency, measured risk taking,
outstanding performance and a healthy respect for competition.
This is the hallmark of a vibrant organization. Still, we believe the
Wrigley Values are paramount to our success and just as meaningful,
if not more, than they were in the beginning. The “soul” of the
Company is protected by more than 14,000 Wrigley associates
committed to conducting themselves with the highest standards of
leadership, honesty and integrity in a complex and rapidly changing
business world.
This is a source of great pride and, we believe, a significant
competitive advantage. Through this report, we are pleased to share
with you a few examples of our “Wrigley Way” in action.
Respectfully,
The Wrigley Executive Leadership Team
We treat each other with
trust, dignity and respect
We believe in and embrace
diversity acknowledging
that it is critical to our
success
We support the aggressive
development and
recruitment of the best
people
We grow and develop
through lifelong learning
and personal development
We expect every associate
to demonstrate leadership
and be accountable
We demand of ourselves
high standards of ethical
behavior
We develop long-term
internal and external
relationships for mutual
growth and profitability
Bill Wrigley, Jr. Reuben Gamoran Peter Hempstead Surinder Kumar
Howard Malovany Duke Petrovich Ralph Scozzafava
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“Life and business arerather simple after all– to make asuccess ofeither, you’vegot to hangonto theknack ofputting yourselfin the otherperson’s place.”
William Wrigley Jr. Circa 1891
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Trust, Dignity and RespectWrigley’s founder, William Wrigley Jr., knew that treating
people with trust, dignity and respect would not only help
build solid relationships, but would also help build the
business. Wrigley’s dynamic team of global associates
continues to follow our founder’s ideal by cultivating strong
relationships with each other, our business partners and
with consumers around the world who enjoy our great-
tasting confectionery products.
Partnerships for GrowthThe Wrigley Company’s success is in the hands of the
people entrusted to run the day-to-day business and deliver
the highest quality Wrigley products – from our research
and development labs to our factory floors to retail shelves
around the world.
Because we know our associates drive our business, we’re
proud of our legacy for pioneering people programs and
policies that foster a positive and diverse work place
where everyone is treated fairly. In 1919, the Employee
Stock Purchase Plan – among the first of its kind – was
introduced, giving associates a convenient way to buy stock
in the Company through payroll deductions. This early
program gave Wrigley associates a way to invest in the
future of the Company they were helping to build. Today we
continue to encourage employee stock ownership through
numerous programs. With more than 90 percent of Wrigley
associates holding stock, employees own close to 2 percent
of the Company.
A CULTURE OF RESPECT
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The Wrigley team is a diverse group of more than 14,000 multi-culturalassociates working worldwide. We are united by a commitment to upholdingWrigley’s business standards and providing consumers with a broad array ofdelicious, high quality confectionery products.
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In 1924, the Wrigley Company became the first business in
Chicago – and possibly the United States – to give all
employees Saturdays off, a privilege traditionally enjoyed
only by business executives.
As far back as the 1950s, the Wrigley Company saw the
value of offering people the opportunity to take time from
work without giving up their jobs. The Company’s Leave of
Absence policy was introduced long before the government
mandated this type of benefit with the passage of the
Family Medical Leave Act in 1993.
The Wrigley Company continues to establish people-focused
policies and programs, not because they are trendy or
anticipate legal mandates, but because they are fair and
make good business sense. The department responsible for
developing these programs is called People, Learning and
Development (PLD).
The PLD group is committed to fostering and maintaining a
high-performance organization by encouraging lifelong
learning and leadership among all Wrigley associates;
providing programs such as job sharing and compressed
work schedules that allow flexibility; developing programs
that encourage individual and organizational growth; and
offering benefits that recognize and reward all Wrigley
associates for their contributions to the Company’s success,
including the annual bonus program tied to business
metrics like volume, sales and earnings increases.
A CULTURE OF RESPECT
Wrigley markets itsworld-famous brandsin more than 180countries and hasproduction facilities in14 countries. In eachgeographic region, ourgoal is to deliver thequality synonymouswith the Wrigley name,while tailoring flavorsand product benefitsto respond to thetastes and needsof local consumers.
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Wrigley encourages employee learning and development
through a variety of internal training programs focused on
leadership, language skills and expanded job skills. We also
offer educational assistance to eligible associates to
complete high school or undergraduate studies and provide
assistance for vocational or graduate level courses that
apply directly to an associate's current job responsibilities.
Established more than 40 years ago, the Education
Assistance Plan provides 100 percent coverage of all
tuition and books for up to six classes a year.
Fostering Diversity and OfferingEqual OpportunitiesWrigley’s rich culture is influenced by an international work
force covering much of the globe. This tapestry of diverse
backgrounds and experiences is vital to Wrigley’s success as
a global organization.
Hand-in-hand with its geographic expansion, Wrigley is
committed to hiring the very best local people to build and
run its businesses. From Guangzhou, China to Poznan,
Poland, Wrigley facilities and businesses are operated by
talented Wrigley associates who know and embody the local
community and culture. These local connections have helped
Wrigley reach consumers and build brands that have
become part of everyday life in countries all over the globe.
They have also created development opportunities for
talented Wrigley associates around the world and made our
team stronger by expanding our horizons, providing
opportunities to learn and offering new perspectives.
Each and every Wrigley location is responsible for providing
equal opportunity to all persons without regard to race,
color, religion, sex, sexual orientation, national origin, age,
marital status, disability, veteran or citizenship status.
In recent years, severalprominent organizationshave recognized Wrigleyas a great place to work.In 2005, Wrigleydebuted on Fortunemagazine’s “100 BestPlaces to Work For” inthe United States aswell as Hewitt’s “The50 Best Employers inCanada” lists. In theUnited Kingdom, theCompany was includedin the Sunday Times“Top 100 Best UKCompanies to Work For.”
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Wrigley recognizes the needto conduct all of our businessactivities in a manner that
seeks to protect thewell-being of the
environment,our associatesand thecommunitiesin whichwe work.
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Cindy ZhangEnvironmental, Safety, Healthand Security ManagerWrigley Guangzhou Factory
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The health, safety and well-being of our associates is a
priority for the Wrigley Company. To that end, the Company
has created a Global Occupational Health and Safety
program intended to:
• Prevent illness and injury
• Promote health and safety among associates,their families and the broader community
• Protect associates from environmental andoccupational hazards through thorough risk assessments
• Enhance the physical, mental and social well-beingof our associates
Occupational Health & SafetyIt is Wrigley’s firm and continuing policy to aggressively
promote safe and sound practices that help prevent job-
related accidents or injury. Wrigley locations around the
world are required to meet established Company safety
standards, which frequently exceed locally regulated
requirements. Whether it’s assessing the ergonomics of a
work process and reducing risk through on-site education
and stretching programs, or looking at quality of l ight in a
work space and improving it through the use of new
equipment, the environmental, safety and health
professionals at Wrigley are committed to maintaining
healthy and productive work environments.
A POSITIVE WORKPLACE
As the foundation ofour Global OccupationalHealth program, wepartner with local healthcare professionals toidentify areas oftargeted risk in aspecific communityand to create programsto eliminate or reducerisk for associates andtheir families. 9
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With production facilities in 14 countries, health issues
facing Wrigley associates can vary widely. Based on World
Health Organization guidelines, Wrigley has established
Global Occupational Health Standards, which form the basis
of programs that help keep our associates and their families
healthy. These programs emphasize awareness, education
and service programs.
Examples of health awareness and promotion programs
customized by location include HIV/AIDS awareness
campaigns in Nairobi, Kenya; awareness and prevention
programs for tuberculosis in the Philippines; and testing
and prevention programs focusing on reducing cholesterol
and lowering high blood pressure in the United States.
Wrigley’s occupational health nurses around the world act
as advocates for associates. They help associates address
health and wellness issues, promote healthy lifestyles and,
in the event that an associate is returning to work after an
illness or injury, assist with re-entry and optimum health
rehabilitation.
A POSITIVE WORKPLACE
As part of Wrigley’seffort to promote,protect and encouragethe health and safetyof our associates,Wrigley factories andoffices offer preventivemedical care and healthpromotion programs.
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Under Wrigley’s Travel Health program, the Company helps
Wrigley associates stay healthy while traveling for business.
Comprehensive services inform associates about the
immunizations needed for healthy travel, and provide all
travel health immunizations at no cost. Wrigley also
provides universal access to quality healthcare through
an international service that connects associates with an
appropriate health care provider, no matter where they are
in the world. Another service provides travel-related safety
updates to all registered Wrigley travelers – with news on
anything that might interrupt travel or present a safety risk.
These are just a few examples of the programs established
and maintained by Wrigley to ensure the safety and health
of associates worldwide.
The Environmental, Safety, Health and Security team circles the globe performingsafety and health audits at all Wrigley factories.
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The Wrigley Company has along-standing commitmentto environmentalresponsibilityandleadershiparoundthe globe.
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Kushan FernandoEnvironmental, Safety, Healthand Security ManagerWrigley Australia
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Our environmental commitment includes community
involvement and affil iation with environmental
organizations around the world. When the volunteer
environmental organization “Keep America Beautiful”
debuted in 1953, the Wrigley Company signed on as a
charter member, and today remains actively involved with
this national public service organization. Internationally,
Wrigley is affil iated with Britain’s EnCams organization,
which is responsible for the “Keep Britain Tidy” campaign;
with An Taisce, a leading environmental organization in
Ireland; and with “Keep Australia Beautiful,” a program
focusing on environmental education in schools and
communities in New South Wales.
Education and awareness programs sponsored by the
Company and Wrigley associates include Wrigley’s Greenup®
Program targeted at teens in the United States, the
National Spring Clean and Green Schools program in Ireland
and the launch of an anti-littering badge with the Girl
Guides in the U.K.
At our factories, Wrigley observes rigorous environmental
policies and maintains these facilities to the highest
standards of compliance around the globe. Wrigley
standards are often more stringent than those of local
governments.
Continuously improving our environmental performance
requires that we monitor a wide variety of indicators. To
this end, we track key metrics to assess our performance
including energy use, water use and discharges, waste
generation, recycling/reuse and air emissions.
A DUTY TO THE ENVIRONMENT
In 1933, Wrigley beganwhat may have beenthe world’s first litterprevention campaignby imprinting properdisposal messages onthe label of every stick.Today, our packagingaround the worldfeatures either anillustration or wordingdescribing the properway to dispose of ourproduct.
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All of our factory management systems and guidelines are
based on the International Organization for Standardization’s
(ISO) 14001 standard, one of the world’s most widely
recognized environmental management benchmarks.
A number of Wrigley production facilities have achieved
the prestigious ISO 14001 certification, and all others are
working toward this goal.
In addition to striving for such certifications, we continue
to pursue innovative programs that help promote energy
conservation, waste reduction and water conservation.
One key company-wide program is our Pollution
Prevention/Energy Efficiency (P2/E2) initiative. It not only
looks at ways to conserve our resources, reduce waste and
energy usage, but also results in responsible environmental
management practices and significant cost savings.
A DUTY TO THE ENVIRONMENT
14 Our commitment to the environment is demonstrated through a variety ofprograms including educating local children about natural sciences andconservation, and the planting of tree saplings at factories and offices aroundthe world.
Our recently opened Global Innovation Center’s pilot plant rooftop is coveredin a brown moss that helps conserve energy and aids in insulation.
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One result of our P2/E2 initiative is an innovative way to
return non-potable water from our production process safely
back into the environment. This water typically contains
sugar and sweeteners from our production process, which
cannot be released directly into the local municipal water
reclamation district, but can be used as a key ingredient for
local composting processors. This sugared water is being
given to local farmers in Taipei, Taiwan and Gainesville,
Georgia who use it as an excellent carbon source in their
composting process. This results in a rich fertil izer, thereby
completing a natural recycling process.
In Asquith, Australia, our Wrigley facility partnered with the
Technical and Further Education Institute of New South
Wales (TAFE NSW) to implement a comprehensive
environmental awareness-training program for all
associates. The results of the program have been impressive,
with substantial reductions in water and energy
consumption and carbon dioxide emissions – leading to
recognition of the facility’s program as an example in best
practices. This location has also been used as a positive
water conservation case study by Sydney Water Corporation
in its promotion of responsible water use.
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Wrigley upholdsconsistent environmentalpolicies at each of itsfactories and maintainsthese facilities to highstandards of compliancearound the globe.
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Our founder once said,“We propose to keepour identity... and if wecannot dobusinessby fair andsquaremethods,we prefernot to dobusinessat all.”
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Dominik ThieleSenior Marketing ManagerWrigley Germany
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The Wrigley Company is committed to ethical business
practices, honesty, full compliance with applicable laws and
high standards of ethical behavior. This is the Wrigley Way
of doing business, and our associates worldwide continue
to uphold these standards.
The cornerstone of our ethics and compliance program is
the Wrigley Code of Business Conduct, which contains the
values, principles and practices that guide us. The code
provides clear definitions of the essential attributes
necessary for good business.
While we believe our compliance program is sound and
our associates' commitment to doing the right thing
unwavering, the Company has taken its ethics program to
the next level in recognition of the enhanced scrutiny given
to corporations, and to ensure compliance with applicable
regulations.
A new online training program entitled, “The Wrigley Way –
Doing the Right Thing,” builds upon our Code of Conduct
and helps associates understand the Company’s
expectations for business behavior and how they must
continue to conduct business in full compliance with the
law. In addition, associates are required to complete
supplementary courses in subjects that pertain to their job
responsibilities and to sign an annual affidavit stating their
commitment to uphold the Company’s ethics.
Every business decision or action can carry important
ethical and legal consequences. Wrigley associates have
a responsibility to our shareholders, business partners,
customers, consumers and each other to support the
Company’s commitment to honest business ethics
everywhere in the world our business takes us.
A PLEDGE TO DO THE RIGHT THING
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Wrigley associates are active andengaged in their communities.Whether it is individual tutoring of achild or a team cleaning up a localnature area, Wrigley associates striveto make a difference.
Tim Griffin of theLeadership Center’sGlobal Rewards teamassists a student aspart of a WrigleyAssociates VolunteerEffort (WAVE)group project.
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Photo by Lynn Renee Pearsin
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A business associate of William Wrigley Jr. once declared
him “a man of the people,” a title Mr. Wrigley backed with
action. During the Depression, Mr. Wrigley was distressed at
the sight of men seeking refuge from the elements on the
underground level of Michigan Avenue. In 1931, he gave a
downtown Chicago building to a charitable organization,
the Salvation Army, to be used as a shelter.
Generations of Wrigley associates and the Company have
carried this legacy of community involvement forward –
either by donating their time and experience, or by
providing financial assistance or in-kind donations.
In 1987, the Company formalized its charitable giving by
establishing the Wm. Wrigley Jr. Company Foundation. The
mission of the Foundation is to develop today’s youth into
tomorrow’s leaders, with an emphasis on educational
initiatives and programs that encourage wellness and
diversity. Since its inception, the Foundation has awarded
more than $30 million in grants to charitable, non-profit
organizations.
Wrigley affil iate companies also fund local programs.
Wrigley Confectionery Company in China established the
Wrigley Hope School in 2002. It was constructed in a poor
rural area to provide educational opportunities for local
children. Starting in 2003 and continuing today, 20 mini-
libraries were donated to schools without adequate
educational resources. Wrigley China has also created
partnerships with local organizations to sponsor school
events that teach children to be leaders in their
communities in the effort to reduce litter and waste.
A COMMITMENT TO THE COMMUNITY
Wrigley’s commitment tosupporting educationalopportunities includesmore than 45 years ofproviding scholarshipassistance through theUnited Negro CollegeFund in the UnitedStates, providingeducational resourcesto disadvantagedchildren in rural areasof China and Tibet, andsupporting Germany’s“Youth Goes Future”program, an educationalinitiative affordingstudents the opportunityto partner with industryleaders and gainvaluable businessskills and experience.
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Photo by Quinn Hood, courtesy UNCF
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The Matching Grant Program, supported by the Wrigley
Company Foundation, encourages and supports charitable
giving by full-time employees, retirees and directors to
eligible organizations that have a positive influence on
their communities and have special meaning for them.
Under the program, the Foundation will match contributions
on a 2-for-1 basis, up to $1,500 a year.
Associates can also apply for Wrigley Associates Volunteer
Effort (WAVE) Grants that will award $250 to eligible
organizations, after an associate completes at least 25
hours of volunteer service. The WAVE program recognizes
that donating personal time is just as important as
committing financial support and should be encouraged
and rewarded as well.
Wrigley associates often work together on group volunteer
projects in their local communities. These projects span
everything from helping children at a holiday party to tasks
such as cleaning and painting community facilities.
A COMMITMENT TO THE COMMUNITY
When the devastatingAsian tsunami disasteroccurred in Decemberof 2004, the globalWrigley team respondedin many ways.The company provideda $250,000 grant tothe InternationalDisaster Relief Fund ofthe American Red Crossfor emergency responseservices. Additionally,individual contributionsfrom Wrigley associatesaround the world weredouble-matched bythe Company witha $125,000 grant toUNICEF for long-termsupport to restoreschools and otherprograms focused onthe youth of the region. 20
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In the United Kingdom, local Wrigley associates based
at our Plymouth plant participate in ”Plymouth Cares“
events that support various community improvement
projects. Associates enthusiastically respond to various
”challenges,” from providing meals for the homeless to
cleaning public areas and parks.
Wrigley Canada associates support numerous activities
to raise funds for the United Way – from climbing the
stairs of the CN Tower to hosting bake sales. Associates
are also provided with time off to volunteer in their
community.
In Chicago, the annual Wrigley Start Early Run & Walk
benefits Prevent Child Abuse America and Voices for
Il l inois Children, two organizations working to ensure
children receive a healthy start in life. Through
Wrigley’s sponsorship of the event, 100 percent of
all proceeds go directly toward these two charitable
organizations. The annual Start Early Run & Walk has
generated more than $215,000 since 2003, with more
than $61,000 being raised through the hard work of
our Chicago-area associates.
Wrigley associatesaround the globeenthusiastically respondto community needsthrough their collectiveand individual efforts.In Chicago, Wrigleyassociates participate inthe Company-sponsoredWrigley Start Early Run& Walk, and our U.K.,associates addressnumerous communityneeds through its“Plymouth Cares”events.
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