Exchange Server 2010

Jason PowlessTechnical SpecialistUnified Communications

To PST or Not to PST, That is the Question

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• Email Archiving

• Protect

Communications

• Advanced Security

• Manage Inbox

Overload

• Enhance Voicemail

• Collaborate

Effectively

• Continuous

Availability

• Simplify

Administration

• Deployment

Flexibility

Anywhere Access

Flexible and Reliable

Protection and

Compliance

• Single platform for availability, backup, and recovery

• Online mailbox moves keep users connected

• Choice of storage from SAN to low-cost DAS

• Modular server roles ease deployment

Flexible and Reliable

Continuous Availability

Deployment Flexibility

Flexibility to tailor deployment based on your unique needs and a simplified way to keep email continuously

available

• Evolution of Continuous Replication technology• Provides full redundancy of Exchange roles on as few as two

servers• Reduce backup frequency through up to 16 replicas of each

database• Can be deployed on a range of storage options

Continuous Availability

Mailbox

ServerDB1

DB3

DB2

DB4DB5

Recover quickly from disk and database failures

Mailbox

ServerDB1DB2

DB4DB5

DB3

Mailbox

ServerDB1DB2

DB4DB5

DB3

Replicate databases to remote datacenter

San Jose New York

Simplify mailbox resiliency with new unified solution for High Availability, Backup, and

Disaster Recovery

Client Access Server

Mailbox Server 1

Mailbox Server 2

Mailbox Server 3

Mailbox Server 4

AD site: Dallas

Mailbox Server 5

Client Access Server

Clients connect via CAS servers

Client

DB2

DB3

DB1 DB4

DB5

DB1

DB2

DB3

DB4

DB5

DB1

DB2

DB3

DB4

DB5

DB1

DB3

DB5

DB1

DB1

AD site:San Jose

Mailbox Server 6

Failover managed within Exchange

Easy to stretch across sites

Database -centric failover

Database

Availability Group

Mailbox Resiliency Overview

Email Client

Mailbox Server 1 Mailbox Server 2

Client Access Server

• Users remain online while their mailboxes are moved between servers−Sending messages−Receiving messages−Accessing entire mailbox

• Administrators can perform migration and maintenance during regular hours

Keep your users productive during mailbox moves and maintenance

Continuous Availability

Deployment Flexibility

Storage Area Network (SAN)

Direct Attached w/ SAS Disks

JBOD SATA(RAID-less)

Direct Attached w/ SATA Disks

• Continual platform innovation yields over 70% reduction in disk I/O

• Disk I/O patterns optimized for better hardware utilization

• Resilience against corruption through automated page-level repairs

Select from a range of storage enabled by scalability and performance

enhancements

Available with Service Pack 1

Improved High Availability and Disaster Recovery

• Improved Continuous Replication (Block Mode)• Improved support for 2-node datacenter resilient topologies• Faster failovers with improved post-failover client experience• Active Mailbox database redistribution

Flexible and Reliable

Email ArchivingPreserve and discover email data without

changing the user or IT pro experience

Preserve Discover

• Secondary mailbox with separate quota

• Appears in Outlook and OWA

•Managed through EMC or PowerShell

Personal Archive

• Automated and time-based criteria

• Set policies at item or folder level

• Expiry date shown in email message

Move and Delete Policies

• Capture deleted and edited email messages

•Offers single item restore

•Notify user on hold

•Web-based UI

• Search primary, archive, and recoverable items

•Delegate through roles-based admin

Hold Policy Multi-Mailbox Search

Personal Archive• A specialized Exchange mailbox

configured and associated with the user’s primary mailbox

• Delivers your users a familiar experience by seamlessly surfacing in both Outlook and Outlook Web App

• Your users can use the same skills and methods they already use today to interact with archive email:

• “Drag and Drop” email to folders

• Create folders and categorize

• Conduct searches and filter results

• Reply to messages and set flags

• Separate quotas may be set for archive and primary mailboxes

Arc

hiv

ePri

mary

Mailb

ox

Move and Delete PoliciesSet granular per item retention

policies and capture all edits and deletions with legal hold

Apply Move and Delete Policies to Individual Messages

Retention Policy and Expiry Details

Policies Applied to All Email Within a Folder

Legal Hold Policy

Set legal hold to capture all changes indefinitely

Captured email data found in multi-mailbox search results

• Optionally set an “on hold” alert message for users with Outlook 2010

• Provides separate settings to enable single item restore

Capture any edits or deletions to email items made by the user under hold

Web-Based Multi-Mailbox Search

Rich search criteria and targeting options

Delegate capability to specialist users

Results stored in specialized discovery mailbox

Empower compliance officers to conduct multi-mailbox searches with ease

Simplified e-Discovery ResultsMailbox searches include results from primary and archive mailboxes, as well as

recoverable items

Attachments included with search results

One query searches all possible locations

Use built-in search and filtering to conduct additional investigation

Support for Tiered Storage in SP1 • Users primary and archive

mailboxes can be located on the same or separate databases

• Mailboxes can be moved together or separately

• Allows for different strategies for current and historical email:• Different storage hardware

• Separate Database Availability Groups

• Different backup and recovery windows (RTOs/RPOs)

Available with Service Pack 1

Personal Archive Enhancements• Support for archive and primary mailboxes on separate

databases• Outlook 2007 support (i.e., user’s personal archive folders

appear)• .PST file import/export for archive and primary mailboxes• Support for “admin enabled” delegate access to archive• Archive provisioning and configuration with Exchange Control

Panel• Exchange Web Services access to the archive mailboxRetention Policy Management Enhancements• Create and Configure Retention Tags and Policies in EMC• User Self-service for selection of optional Retention Policies in ECP

Multi-Mailbox Search Enhancements• Search results preview including item count and keyword statistics• De-duplication of search results (optional)

Protection and Compliance

Optimized for Software + ServicesDeliver powerful productivity tools to your users, in a way

that best fits your business or technology needs

PC

PHONE

WEB

Consistent User Experience

On-Premises Cloud Service

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“We can save 50 percent on our long-term storage costs by using DAS rather than a SAN. We no longer have to pay a third party to maintain our SAN or pay for SAN software.” - Hansrum Ramrup, U.S. Wintel Manager, BGC

Flexible and ReliableWhat Customers Are Saying

Because of the new storage capabilities in Exchange Server 2010, NASDAQ OMX employees across the organization will have 10 GB mailboxes. Larger mailboxes mean that employees can spend less time managing the size of their mailboxes to meet mailbox size quotas and focus more on serving customers. – NASDAQ OMX

“We haven’t seen any real difference in performance between the SAN and SATA drives. We are getting the same performance from a cheaper disk. The disk capacity for the individual drive is eight times as large and 25% of the cost. So our storage cost is about 30 times less with the Exchange Server 2010, when comparing byte to byte.” - Steve Derbyshire, IT Manager, NEC Philips

By using DAS to store the majority of data from its new messaging solution rather than expanding its SAN, Morgan Keegan was able to avoid spending $400,000 on hardware. “We were able to purchase all of the hardware for our entire messaging solution built on Exchange Server 2010 for about the same amount of money we would have spent just to expand our SAN.” - Dan Evans, Manager of Messaging and Collaboration, Morgan Keegan & Company

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“PST files are quite a nightmare for IT to manage. We look forward to Exchange 2010 negating the need for supporting PSTs. It’s going to take a lot of headaches away for us.” - Ronald Loewenthal, Customer Service Manager, Super Group

Protection & ComplianceWhat Customers Are Saying

“With Exchange Server 2010, we can give the auditors permission to pull mail out of mailboxes themselves, rather than having me pull the data and ship it to them in a PST file. Now the nine hours a month I spend on compliance will be cut down to zero.” - Andrew McNair, Wintel Infrastructure Manager, Cell C

“RBAC improves our ability to enforce and maintain the security of our systems. In the past, we may have wanted to delegate responsibility to colleagues outside of the infrastructure team, but we were not comfortable doing that in Exchange Server 2003. In Exchange Server 2010, we can appropriately give the right person a job to do, without compromising the core security of our systems.” - David Hillen, Deputy Director of IT, Baker Tilly

Questions?

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Anywhere Access

Flexible and Reliable

Protection and

Compliance

© 2009 Microsoft Corporation. All rights reserved. Microsoft, Exchange ActiveSync, Forefront, Outlook, Windows Mobile, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of

this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE

INFORMATION IN THIS PRESENTATION.