DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

43

Transcript of DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

Page 1: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target
Page 2: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

OUR STORIES

when Dev met Ops Heather Mickman

Ross Clanton

Page 3: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

DevOps@TGT

Page 4: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

EXPANDmore stores, more technology

1,925

Page 5: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

TECHNOLOGY FOOTPRINTa bit bigger than this guy’s

https://flic.kr/p/gaYY1K

Page 6: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

COMPLEXITYwhich gold gear did you say?

https://flic.kr/p/KikA9

Page 7: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

STRUCTUREwe <3 silos

https://flic.kr/p/7KtBa

Page 8: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

CHANGE HAPPENSthings have changed

https://flic.kr/p/827xtmhttps://flic.kr/p/6T6S1Dhttp://bit.ly/1q47Fx8http://bit.ly/1keBymw

Page 9: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

MOVING, MOVING, MOVINGthings keep changing

Page 10: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

EVOLVING MARKETPLACEbrick and mortar meets digital

http://bit.ly/W4w2O0

Page 11: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

APImaking core assets easier to use

https://flic.kr/p/nSzwY1

Page 12: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

(R)EVOLUTIONARYcreating new opportunities to delight

https://flic.kr/p/nSzwY1https://like2b.uy/targethttp://www.target.com

Page 13: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

ALIEN CONCEPTSdid someone mention continuous delivery?

http://bit.ly/1jyXopT

[the only way forward]

Page 14: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

BUT IT’S THE ONLY WAY FORWARDremoving roadblocks, constraints

https://flic.kr/p/bBdyws

Page 15: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

TALENTteam awesome

Page 16: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

BUREACRACYwhich gets cut first?

https://flic.kr/p/dYX1Pk

Page 17: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

SAFETY ZONEbuilding an engineer sanctuary

https://flic.kr/p/64KZxC

Page 18: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

TRUST MEovercoming stereotypes

https://flic.kr/p/4XrNW1

Page 19: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

TOOLSevery engineers favorite subject

http://pixabay.com/en/workshop-tool-drill-screwdriver-66823/

Page 20: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

SUCCESSif you got it, tell it

80 deployments per week

<10 incidents per month

monthly volumes 1.5+ billion

30+ APIs

Page 21: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

ROAD TRIPa devops journey

Page 22: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

ONE TEAM, DIFFERENT CLANStoo many hand-offs, too little

accountability

https://flic.kr/p/5hZrhd

Page 23: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

FINDING PERSPECTIVEa gateway to devops

Gene Kim Google+Itrevolution.com

Page 24: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

CHANGE MINDSthe first step is a doozy

https://flic.kr/p/638wPy

Page 25: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

ROCKSTAR TEAMgetting the band together to rock

https://flic.kr/p/bwdgxN

Page 26: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

LEVEL UPtoday’s high score = tomorrow’s low score

https://flic.kr/p/bK5ydk

Page 27: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

LEGOTM OPSsimplifying infrastructure

https://flic.kr/p/NT667

Page 28: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

FLASH BUILDSflash mob + scrum + hackathon =

awesome

Page 29: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

IN THE ACT, NOT AFTER FACTamplify ownership, collaboration, feedback

{“pipeline_builds” : 8,710,“job_count” : 1,884,“cookbook_repos” : 270,“team_members” : 134,“team_count” : 30,“direction” : 1}

Page 30: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

DIFFERENT SHOES, ONE DESTINATION(it’s always snowy in Minnesota)

https://flic.kr/p/e25uFN

Page 31: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

DEVOPSDAYS#make_awesome_happen

650+attendees

8 out of 10 onAWESOME scale

100% say“Do it again!”

50presenters

3events

Page 32: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

BUILD COMMUNITYmaking silos fun

https://flic.kr/p/4HogLN

Page 33: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

CHALLENGING NORMas-is ≠ should-be ≠ to-be

https://flic.kr/p/5RegRd

Page 34: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

FLIPPING OUT#make_awesome_happen

http://flip.it/4sJVc

Page 35: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

SET A NEW COURSEenabling change

wikimedia.org coastal navigation with dead reckoning

Page 36: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

EMPOWER TECHNOLOGISTSthey like to be free to be

https://flic.kr/p/aoJ8Jm

Page 37: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

USE OUR OUTSIDE VOICEshare the awesome with the world

http://target.github.io/

Page 38: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

START SOMETHINGamazing things just need a place to grow

https://flic.kr/p/6tWQJp

Page 39: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

CREATE A CULTUREthat everyone wants to catch

Page 40: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

TAKE THE LEAPit’s working for us

https://flic.kr/p/2VTXqC

Page 41: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

#MAKE_AWESOME_HAPPENhere's what we'd like help on

Accelerating DevOps Transformation

aligning incentives and shifting to a “blameless culture”

https://flic.kr/p/6HiaNh

Page 42: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

DevOps@TGT

Page 43: DOES14 - Ross Clanton and Heather Mickman - DevOps at Target

COPYRIGHT NOTICEwe’d like to thank …

This presentation contains numerous images from sources outside of Target, including those accessible via Copyright Commons internet sites.

No copyright, trade or service mark infringement is intended.

The only modification made to any image would be a matter of cropping to fit within space provided.

Slides where no link to the source is indicated are either from Target or Microsoft Office.

© 2014 Target Brands, Inc. Target and the Bullseye Design are registered trademarks of Target Brands, Inc.