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Documentation OverviewThe software CDs contain many documents about Crystal Enterprise, Crystal Reports, and the integration with SAP BW.This document provides an overview of each document and its purpose.

Crystal EnterpriseSAP Edition CD 1, and Crystal Reports SAP Edition CD 1,SAPDOCS folderYou will find all documents related to the SAP BW Integration with Crystal Enterprise in this folder.

Crystal EnterpriseSAP Edition SAP ePortfolio Users Guide (eportfolio.pdf)

This guide provides you with information and procedures for accessing and using SAP ePortfolio and its report viewers.

Crystal EnterpriseSAP Edition Installation Guide (installguide.pdf)

This guide provides you with information and procedures for installing and configuring the components included inCrystal EnterpriseSAP Edition.

Crystal EnterpriseSAP Edition User Guide (userguide.pdf)

This guide is intended for SAP users who want to use the power of Crystal Reports to design professional reports basedon their SAP data. Familiarity with your InfoProviders (BW queries, InfoSets, and so on), with the Business Explorer

(BEx) Query Designer, and with your standard translation workflow is beneficial, but not required.

Crystal EnterpriseSAP Edition CD 1, DOCS folderYou will find all standard Crystal Enterprise documentation in this folder. These documents do not contain specificinformation related to the SAP BW Integration. The purpose of these documents is to provide you with an overview ofthe standard functionality and standard processes in Crystal Enterprise.

Crystal Enterprise 8.5 Getting Started Guide

This guide provides you with basic installation information and serves as a general introduction to Crystal Enterprise,ePortfolio, the Crystal Management Console, the Crystal Publishing Wizard, and the overall product architecture.

Crystal Enterprise 8.5 Installation Guide

This guide provides you with information and procedures for installing Crystal Enterprise on Windows or on UNIX.This guide also includes detailed instructions for the different installation modes available.

Crystal Enterprise 8.5 ePortfolio Users Guide

This guide provides you with information and procedures for accessing and using ePortfolio and its report viewers.

Crystal Enterprise 8.5 Administrators Guide

This guide provides you with information and procedures covering a wide range of administrative tasks. Procedures areprovided for common tasks. Conceptual information and technical details are provided for all advanced topics.

Crystal Reports SAP Edition CD 1, DOCS folderYou will find all documents related to Crystal Reports in this folder.

Crystal Reports 8.5 Users Guide

This guide includes procedures for typical reporting tasks such as placing fields, formatting reports, and sorting records.It also contains information on more specific areas of interest such as advanced formula creation and accessing differenttypes of data. Use this guide as a reference for your basic reporting needs as well as an introduction to new concepts inreport creation.

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Technical Support/Patches

Important NotesYou can find important notes in the SAP OSS/CSN System at the components BW-BEX-ET-FR and XX-PART-CRR.

Here is a list of the current notes (as of February 2003):

435842 Crystal Reports (BW): Corrections for SP 1/2/3/5/7/8/

443460 Formatted Reporting: Viewing

446121 BW Formatted Reporting: Single Sign On

455445 Installation Crystal Enterprise: Enhancements

457200 Formatted Reporting: Data Retrieval

509786 Formatted Reporting: General Troubleshooting

510045 Formatted Reporting: Tips & Tricks

528853 Formatted Reporting: Installation, Design, Publishing

544252 Unwanted blank lines in Crystal iView files

546763 Formatted Reporting Crystal Enterprise - SAP Edition-Patches

558012 Multi-byte characters in Crystal Reports

563985 Display mode set to Description when viewing BW Reports

565310 Formatted Reporting: On Activation, no publishing possible

576232 Formatted Reporting: Single Sign On

584852 Formatted Reporting: Content Documentation

Note: These notes are available only in English and German.

Latest Patches/UpdatesYou can download patches, hot fixes, and all the latest information on Crystal Decisions support website at:

http://support.crystaldecisions.com/sapbw/