Documentation Simplicity
description
Transcript of Documentation Simplicity
ISOSCELES™
Documentation Simplicity
ISOSCELES™ documents
for
ISOSCELES™ Modular
ISOSCELES™ comprises four modules – the core module, Document Manager, and three optional modules, Incident Manager, Schedule Manager and Risk
Manager
ISOSCELES™Easy Navigation
All modules are accessible from the home page
ISOSCELES™Configurable
ISOSCELES™ is configurable so that it will work for your company
Configuration
ISOSCELES™Flexibility
The Incident Manager module is configured by Incident type so that you are not constrained by rigid routings and rules
Configuration
ISOSCELES™Document Manager - Organised Documents
Document Manager
Your documents are organised for you into one-click views that make finding what you want a cinch
ISOSCELES™Relevant Information
Document Manager
The information is displayed in easily readable sections and embedding or attaching documents from other sources is supported
ISOSCELES™Hyperlinks For Easy Cross-Referencing
Hyperlinks take you immediately to related documents without having to leave the current document
Document Manager
ISOSCELES™Access Control & Notification
Documents may be public or restricted, automatic notification may be sent when a new revision is published and reminders can be sent if there are
printed copies which need to be replaced
Document Manager
ISOSCELES™Automatic Revision Control
Revision numbers are system generated and controlled, change history is logged and old revisions are archived when new documents are published
Document Manager
ISOSCELES™Secure Electronic Signing & Approval
Approvers are specified per document by the document manager and approval is by electronic signature
Document Manager
ISOSCELES™Advanced, Flexible Search Engine
A powerful search engine enables you to find the document you’re looking for - even if keywords are in attachments
Document Manager
ISOSCELES™Change Requests
A user who would like to propose a change to an existing document may submit a Change Request which will be routed to the relevant person for
action
Document Manager
ISOSCELES™Incident Manager - All In One Place
Incident Manager
All Incidents are in one place – the default view is the Tracking viewAll open Incidents are displayed in this view which graphically depicts the stage of each Incident. An elapsed time (from creation) is also displayed
ISOSCELES™Customisable
Incidents are based on a template driven by a workflow engine but the content of each Incident type is customisable
Incident Manager
ISOSCELES™Escalation & Reminders
Incident Manager
Incidents have optional reminders and escalation which may be configured per Incident type
ISOSCELES™
Routing of Incidents is governed by the configuration document and each approver/investigator has different rights based on this
Electronic Routing
Incident Manager
ISOSCELES™Reassignment, Recalling or Cancelling
Incident Manager
The originator of an Incident or the Incident Module Manager may recall or cancel an Incident at any time. They may also reassign an Incident to another
person should it be necessary
ISOSCELES™Schedule Manager - One Repository
Schedule Manager
All Schedules are here, shown by type
ISOSCELES™Control of Recurring Events
Schedule Manager
A recurring scheduled event is entered with its relevant supporting and identifying information. Requirements and methods may also be specified
here to facilitate completion of the task
ISOSCELES™Reminders & Escalation
Schedule Manager
Schedules each have a recurrence interval which may be daily, weekly monthly or annually. The recurrence type may be fixed or sliding and a
reminder is sent based on the number of days or weeks specified
ISOSCELES™Schedule Calendars
Schedule Manager
Schedules due are presented in a flexible calendar format which will show all events or those only related to the viewer, dependent on selection
ISOSCELES™Event Reporting – General Events
Schedule Manager
Once the activity related to an event has been completed a report is created to record the results. The event is then rescheduled based on the recurrence
parameters set up in the parent event
ISOSCELES™Event Reporting – Audit Events
Schedule Manager
Audit reports have different content and routing. The event is also rescheduled based on the recurrence parameters set up in the parent event
ISOSCELES™Bowser-Enabled
Document Manager
All ISOSCELES™ documents, incidents, schedules and reports may be viewed using a web-browser
ISOSCELES™Documents
Document Manager
Hyperlinks and attachments are faithfully reproduced for the browser
ISOSCELES™Incidents
Incident Manager
Easily navigable due to use of Java applets
ISOSCELES™Incidents
Incident Manager
All information is right here
ISOSCELES™Schedules
Schedule Manager
All relevant information in one place
ISOSCELES™Schedules
Schedule Manager
Similar functionality to the full client
ISOSCELES™Event Reporting – General Events
Schedule Manager
See what’s been done and what’s still outstanding
ISOSCELES™BENEFITS
• Easier ISO audits• Rapid ROI – less than 6 months• One repository for documents removing the possibility of
duplication or replication of documents and saving disk utilisation
• Confidence that the published procedure is current thus removing the chance of costly errors due to outdated procedures being followed
• Improved communication and tracking of documents, forms, procedures, reports, incidents and scheduled events
• Timely and prompt approval of procedures and conclusion of reports
• Elimination of paper copies and paper-chasing.• Clerical and administrative time and cost savings• Advancement in the use of modern technology
ISOSCELES™
Lotus Domino provides a multiplatform foundation for collaboration and e-business, driving solutions from corporate messaging to Web-based transactions and everything in between. This enterprise-class messaging and collaboration system is built to help maximize human productivity.
Benefits of the Ready for Lotus Domino certification may include:• Knowledge that solution meets IBM defined criteria and standards • Potential reduction in evaluation/purchase cycle • IBM commitment to Lotus Domino• Faster and easier deployment on Lotus Domino software
ISOSCELES™ has been Technically Validated by IBM
Ready for IBM Lotus Domino software is the official offering through which selected IBM Business Partner products are designed, tested and validated for ease of integration with IBM Lotus Domino software. When you buy Business Partner products that are validated as Ready for IBM Lotus Domino software, they have met IBM specified standards to work together with your Lotus Domino software to provide end-to-end integration and value.
ISOSCELES™
Contact Information
• PCI SystemsShep Cockcroft+27 82-457-5538+27 21-556-5418Email: [email protected]