Document #8.2 - Library Performance Report - 3rd Quarter FY2013

7/28/2019 Document #8.2 - Library Performance Report - 3rd Quarter FY2013

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Document 8.2Board of Library Trustees MeetingJuly 24, 2013

DC Public Library

Performance Report FY2013 Q3

Demographic Source: DC State Data Center 2007-2011 ACS Key Demographic Indicators Report.


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Page 1 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013

Wards 1 & 2 Georgetown, Mount Pleasant, West End

Demographic Information Wards 1 & 2 make up 2 5% of the Districts total population with

156,112 residents.

15,657 are children, youth, and teens, 122,409 are adults, and18,406 are seniors. The mean household income is $108,803. 7.8% of families are at or below the poverty line. 3.9% of the population is unemployed. 88.4% of the population aged 25 or older has attained a High

School Diploma. 68.4% have gone on to earn their BA or higher. 21.2% of the population speaks a language other than English at

home.

Programming Highlights

Service to Children, Youth, and Teens Georgetown Neighborhood Library hosted author of Flying the Dragon , Natalie Lorenzi on May 22 nd. Ms.

Lorenzi talked about the themes in her book, the culture of making and flying kites in Japan, and herexperiences living in Italy and Japan. She taught the children attending how to make their own origami kitesand how to eat tamago (a traditional Japanese omelet) with chopsticks!

West End Neighborhood Library kicked off their Summer Reading Program by having participating childrendig into history. They traveled to Lasceaux, France to see the famous cave paintings and recreated them

in the library with their own scenes. They also learned what its like to be at an archaeologists dig site andwere able to practice uncovering archeological treasures.

Service to Adults Mount Pleasant Neighborhood Library was host to the Know Your Neighborhood Series put on in

collaboration with Special Collections Staff and the Smithsonian. The series took place in three parts. OnMay 6 th Special Collections staff Michele Casto and Jerry McCoy taught participants how to research thehistory of their homes and their neighborhoods using resources available through Special Collections. OnMay 11 th a 90 minute historic walking tour was conducted. On May 15 th Smithsonian Folklife ResearcherOlivia Cadaval presented her lecture entitled Adams Morgan: A Story of Diversity and Change.

West End Neighborhood Library hosted a life-planning program entitled Planning Your Groundbreaking.The program featured three local experts, Brian E. Ditzler (VP, Funeral Consumers Alliance), Ed Leonard(Manager, Cool Spring Natural Cemetery), and Carlos A. Suarez-Quian Ph.H. (Department of Biochemistry,Georgetown University Medical Center) who came to address questions related to death, funeral, andburial choices. The program, while covering a difficult subject, was well received and helpful to those whoattended.


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Library Programs All Ages

Q3

FY2012 109

FY2013 262

050

100150200250300

Number of Programs

Q3

FY2012 7,082

FY2013 11,548

02,0004,0006,0008,000

10,00012,00014,000

Program Attendance

Q3

FY2012 33,189

FY2013 40,793

0

10,000

20,000

30,000

40,000

50,000

Circulation

Q3

FY2012 191

FY2013 342

0

100

200

300

400

Number of Programs

Q3

FY2012 7,540

FY2013 12,580

02,0004,0006,0008,000

10,00012,00014,000

Program Attendance

Q3

FY2012 3,217

FY2013 7,458

0

2,000

4,000

6,000

8,000

Community MeetingAttendance

Q3

FY2012 91,486

FY2013 96,936

020,00040,00060,00080,000

100,000120,000

Circulation

Focus On Children Youth And TeensChildren 0-5 Years, Youth 5-12 Years, Teens 13-19 Years

Library As Community PlaceProgramming and Community Meetings

Wards 1 & 2 Georgetown, Mount Pleasant, West End

CollectionsBooks and Other Library Materials

TechnologyComputer Use

Q3

FY2012 22,032

FY2013 24,700

05,000

10,00015,00020,00025,00030,000

Public Computer Sessions


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Ward 3 Chevy Chase, Cleveland Park, Palisades, Tenley-Friendship

Demographic Information Ward 3 makes up 13 % of the Districts total population with

77,152 residents.

13,207 are children, youth, and teens, 52,665 are adults, and11,280 are seniors. The mean household income is $154,145. 2% of families are at or below the poverty line. 2.5% of the population is unemployed. 97.1% of the population aged 25 or older has attained a High


home.


Service to Children, Youth, and Teens Chevy Chase kicked off Summer Reading with Dr. John Pojeta from the Smithsonian. Dr. Pojeta brought a

huge variety of fossils to the library and participating children learned how to identify them. They also wereable to make their own fossils to take home! The program, which attracted more than 150 participants wasfeatured in the neighborhood newspaper the Northwest Current.

Cleveland Park is hosting Fantastic Fridays all summer long. They started with Science Friday whereparticipating kids were able to experiment on the lawn. They learned about chemical reactions, air

pressure, and sound waves through fun experiments like baking soda/vinegar volcanoes and otherexperiments! Staff followed up with Gardening Friday where participating kids learned about how to takecare of plants and grow everything from flower to food. They were able to decorate ceramic pots, plantseeds and seedlings, and take them home.

Service to Adults Palisades partnered with the Palisades Village Organization to host Candace Shireman, Curator of Blair

House which sits adjacent to the White House. Ms. Shireman discussed the history of the house, which wasbuilt in 1824 and purchased by the State Department in 1942 at the urging of Franklin Delano Roosevelt.She also discussed the importance of the house today in foreign affairs as the house is currently used to

host foreign delegations. Tenley-Friendship Neighborhood Library hosted the 28 th Washington Book Publishers (WBP) Book Designand Effectiveness Awards ceremony and reception on May 21, 2013. WBP is a volunteer-run organizationthat connects book publishing professionals at every level in the Washington DC area. The ceremonycelebrated outstanding bookmaking and design produced by local publishers.


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Q3

FY2012 363

FY2013 415

0

100

200

300

400

500

Number of Programs

Q3

FY2012 14,643

FY2013 15,629

0

5,000

10,000

15,000

20,000

Program Attendance

Q3

FY2012 80,963

FY2013 76,491

0

20,000

40,000

60,000

80,000

100,000

Circulation

Q3

FY2012 500

FY2013 538

0100200

300400500600

Number of Programs

Q3

FY2012 16,049

FY2013 17,172

0

5,000

10,000

15,000

20,000

Program Attendance

Q3

FY2012 5,372

FY2013 6,039

0

2,000

4,000

6,000

8,000


Q3

FY2012 178,896

FY2013 162,220

0

50,000

100,000

150,000

200,000

Circulation



Ward 3 Chevy Chase, Cleveland Park, Palisades, Tenley-Friendship



Q3

FY2012 18,428

FY2013 16,795

0

5,000

10,000

15,000

20,000



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Ward 4 Juan ita E. Thorn ton /S hepherd Par k, Pe tw or th, Ta ko ma Park


75,773 residents.

16,622 are children, youth, and teens, 47,580 are adults, and11,571 are seniors. The mean household income is $96,241. 7.1% of families are at or below the poverty line. 7.4% of the population is unemployed. 84.1% of the population aged 25 or older has attained a High


home.


Service to Children, Youth, and Teens In May Juanita E . Thornton/Shepherd Park Neighborhood Librarys Kids Book Cl ub chose a book from the

Live to Read list, The Watsonss Go to Birmingham -1963 by Christopher Paul Curtis. The Junior Leaguepartnered with the library for the program providing copies of the title for the children to keep. Theydiscussed the book, talked about the history surrounding the bombings in Birmingham, AL, completed shortwriting activities, and made a picture frame magnet to store a picture of someone they love like theWatsons kept a picture of Joetta who almost lost her life in the church bombing in the title.

Takoma Park has been continuing with their Teen Cooking Class. The program aims at teaching teens howto cook healthy, affordable meals for themselves. In May the teens made chicken salad which they servedin lettuce leaves with dried cranberries and pecans. In June they learned how to turn their fast foodfavorite, tacos, into a healthier taco salad.

Service to Adults The Friends of Juanita E. Thornton/Shepherd Park Library hosted an after-hours wine and cheese reception,

featuring Shepherd Park author and New York Times reporter Rachel Swarns. She talked about her title American tapestry: The Story of the Black, White, and Multicultural Ancestors of Michelle Obama. The eventdrew in more than thirty members from the surrounding neighborhood.

Petworth Neighborhood Library has begun a program called Mature and Motivated for local seniors. Theprogram focuses on elevating health awareness and teaching seniors how to utilize technology to betterconnect them to the community and find resources. They also try to build community through literatureand common interests and talents. For example, members of the program have formed a group called thePetworth Pacers which promotes fitness through walking.


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Q3

FY2012 190

FY2013 155

0

50

100

150

200

Number of Programs

Q3

FY2012 5,461

FY2013 5,444

01,0002,0003,0004,0005,0006,000

Program Attendance

Q3

FY2012 39,079

FY2013 30,737

0

10,000

20,000

30,000

40,000

50,000

Circulation

Q3

FY2012 257

FY2013 284

050

100

150200250300

Number of Programs

Q3

FY2012 6,321

FY2013 6,382

01,0002,0003,0004,0005,0006,0007,000

Program Attendance

Q3

FY2012 5,300

FY2013 4,605

01,0002,000

3,0004,0005,0006,000


Q3

FY2012 69,906

FY2013 62,252

0

20,000

40,000

60,000

80,000

Circulation



Ward 4 Juan it a E. Thorn ton /S hepherd Par k, Pe tw or th, Ta ko ma Park



Q3

FY2012 24,747

FY2013 24,743

05,000

10,00015,00020,00025,00030,000



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Ward 5 Lamond-Riggs, Woodridge


74,308 residents.

15,682 are children, youth, and teens, 47,285 are adults, and11,341 are seniors. The mean household income is $66,365. 15% of families are at or below the poverty line. 9.6% of the population is unemployed. 81.7% of the population aged 25 or older has attained a High

School Diploma. 30% have gone on to earn their BA or higher. 9.6% of the population speaks a language other than English at

home.


Service to Children, Youth, and Teens Lamond-Riggs Neighborhood Library held an Apple Pie Saturday during the Read In. The program featured

readings of How to Make an Apple Pie and See the World . The book explores how the ingredients for a dishthat we think of as all-American, apple pie, consists of ingredients that come from all over the world. Afterthe story was finished the participants talked about the book while enjoying their very own slice of pie!

Lamond-Riggs Neighborhood Library staff performed outreach at the annual Hospital for Sick Children Fair.They gave away items, signed children up for cards and summer reading, and talked about resources the

Adaptive Services department has for many of the patients.

Service to Adults The Greater Brookland Garden Club visited the Woodridge Neighborhood Library to hold a gardening

workshop. During the workshop more than 80 participants signed up for Adult Summer Reading whilelearning about gardening resources at the library.

Woodridge Neighborhood Library staff visited the Washington Center for Aging to share information aboutthe Adult Summer Reading Program with both residents and the staff. They also talked about the kinds of programming that the residents would like to see the library provide at the Center. They are hoping tobring poetry reading and other adult story time programs to the Center as well as laptops for basic

computer training on their future visits.


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Q3

FY2012 102

FY2013 93

020406080

100120

Number of Programs

Q3

FY2012 1,923

FY2013 2,579

0500

1,0001,5002,0002,5003,000

Program Attendance

Q3

FY2012 14,967

FY2013 13,581

0

5,000

10,000

15,000

20,000

Circulation

Q3

FY2012 153

FY2013 145

0

50

100

150

200

Number of Programs

Q3

FY2012 2,526

FY2013 3,606

0

1,000

2,000

3,000

4,000

Program Attendance

Q3

FY2012 5,314

FY2013 4,226

01,0002,000

3,0004,0005,0006,000


Q3

FY2012 29,646

FY2013 28,192

0

10,000

20,000

30,000

40,000

Circulation



Ward 5Lamond-Riggs, Woodridge



Q3

FY2012 14,907

FY2013 15,481

0

5,000

10,000

15,000

20,000



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Ward 6 Northeast, Northwest One, Rosedale, Southeast, Southwest,Watha T. Daniel/Shaw

Demographic Information Ward 6 makes up 12% of the Districts total population with

76,598 residents. 11,174 are children, youth, and teens, 57,995 are adults, and

7,429 are seniors. The mean household income is $109,665. 11.6% of families are at or below the poverty line. 5.5% of the population is unemployed. 90% of the population aged 25 or older has attained a High

School Diploma. 62.1% have gone on to earn their BA or higher. 11% of the population speaks a language other than English at

home.


Service to Children, Youth, and Teens Rosedale Neighborhood Library has started a Teen Advisory Group. The Advisory Group aims to help the

library better engage with teens through working with them to identify what is important to local teens andto help create library programming that will resonate with them.

During the month of April, Southwest Neighborhood Library held the 25 Days of Art Program. Each day thelibrary was open staff talked about a new famous artist, medium, or artistic style and then the childrenwere invited to create their own piece of artwork to display at the library. After the month was complete

they curated a small show with some of the best work displayed as a mini- gallery near the childrens area. During Pride Month Watha T. Daniel Neighborhood Library hosted two game nights led by representativesfrom the Sexual Minority Youth Assistance League. While the events were casual, the presence of therepresentatives meant that those attending could ask questions they had about sexuality, relationships,and health and get reliable answers.

Service to Adults Southeast Neighborhood Library is holding a Summer Reading Scavenger Hunt for Adult Summer Reading

participants. The hunt consists of two rounds across Capitol Hill to dig up favorite books of neighborhoodorganizations. Players have to solve a riddle to determine the location they need to visit. Once they arrive

they have to ask them what their favorite book is. Those who complete the list in time and submit correctanswers will be entered into a drawing for a prize donated by the Friends of Southeast Library.

Northwest One Neighborhood Library is continuing their Tech Mondays Computer Class Series. Thecomputer classes teach computer and internet basics including how to set up an email address, useMicrosoft Office Suite, and search for information online. The class has a group of 10 enthusiastic seniorswho attend each week and always bring questions from their practices at home.


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Q3

FY2012 434

FY2013 535

0100200300400500600

Number of Programs

Q3

FY2012 13,698

FY2013 14,725

0

5,000

10,000

15,000

20,000

Program Attendance

Q3

FY2012 52,342

FY2013 44,613

010,00020,00030,00040,00050,00060,000

Circulation

Q3

FY2012 666

FY2013 696

0

200

400

600

800

Number of Programs

Q3

FY2012 15,835

FY2013 16,722

0

5,000

10,000

15,000

20,000

Program Attendance

Q3

FY2012 5,473

FY2013 5,621

01,0002,000

3,0004,0005,0006,000


Q3

FY2012 116,469

FY2013 98,473

0

50,000

100,000

150,000

Circulation



Ward 6 Northeast, Northwest One, Rosedale, Southeast, Southwest, Watha T. Daniel/Shaw



Q3

FY2012 46,744

FY2013 48,095

010,00020,00030,00040,00050,00060,000



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Ward 7 Capitol View, Deanwood, Dorothy I. Height/Benning,Francis A. Gregory



9,438 are seniors. The mean household income is $50,254. 22.8% of families are at or below the poverty line. 11.2% of the population is unemployed. 83.4% of the population aged 25 or older has attained a High


home.


Service to Children, Youth, and Teens Capitol View Neighborhood Library focused on safety awareness at its Summer Reading Kick Off Event.

While listening to music and eating lunch provided by the Friends of Capitol View Library, the children wereable to explore two fire trucks that Engine Company 17 brought to the library. Firefighters from theCompany, Metropolitan Police Officers and DC Department of Health representatives read stories andspoke with the children about staying safe while out of school during the summer months.

Deanwood Neighborhood Library hosted the DC Beat Club in June. The Beat Club is a digital music

workshop for Teens that gives the students the opportunity to compose and create new and original musicusing touch-screen synthesizers. All recordings made by the students are made available for free atdcbeatclub.com after the program.

Service to Adults The Bridging Cultures Bookshelf: Muslim Journeys came to the Dorothy I. Height/Benning Neighborhood

Library in May. The Bridging Cultures program is a project of the National Endowment for the Humanities incooperation with the American Library Association, the Carnegie Corporation, and the Doris DukeFoundation for Islamic Art. On May 23 rd Professor Jonathan Brown of Georgetown University held anauthor talk where he discussed his book Muhammad: A Very Short Introduction.

The Friends of Francis A. Gregory Library held Jazz at the Gregoryon June 15th

. The catered fundraiserfeatured the Arnold Sterling Quartet, a local jazz quartet led by well-known saxophonist Arnold Sterling.


13/20



Q3

FY2012 181

FY2013 265

050

100150200250300

Number of Programs

Q3

FY2012 4,629

FY2013 5,215

01,0002,0003,0004,0005,0006,000

Program Attendance

Q3

FY2012 19,306

FY2013 15,830

0

5,000

10,000

15,000

20,000

25,000

Circulation

Q3

FY2012 268

FY2013 347

0

100

200

300

400

Number of Programs

Q3

FY2012 5,928

FY2013 6,512

01,0002,0003,0004,0005,0006,0007,000

Program Attendance

Q3

FY2012 7,273

FY2013 8,955

0

2,000

4,000

6,000

8,000

10,000


Q3

FY2012 38,373

FY2013 40,729

010,00020,00030,00040,00050,000

Circulation



Ward 7 Capitol View, Deanwood, Dorothy I. Height/Benning, Francis A. Gregory



Q3

FY2012 30,780

FY2013 32,641

0

10,000

20,000

30,000

40,000



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Ward 8 Anac os tia, Pa rk la nds-Turne r, Wi ll ia m O. Lockr idge /Bell ev ue



5,604 are seniors. The mean household income is $41,195. 33.1% of families are at or below the poverty line. 12.4% of the population is unemployed. 80.6% of the population aged 25 or older has attained a High


home.


Service to Children, Youth, and Teens Anacostia Neighborhood Library welcomed more than 40 children and their caregivers to an early literacy

event sponsored by the Institute of Museum and Library Services called Growing Young Minds. Theprogram called attention to the quality of early education and the importance of summer learningopportunities that can be found in both libraries and museums.

Anacostia Neighborhood Library staff participated in an offsite author visit from Sista Souljah that was heldat the ARC Theater. Students from local high schools engaged in an interactive real time broadcast with

students at the United States Embassy in Johannesburg, South Africa. The program promoted reading forstudents from all walks of life and promoted cross-cultural partnership and tolerance.

Service to Adults The William O. Lockridge/Bellevue Neighborhood Library hosted the HIV Testing and High Blood Pressure

Screening Van this spring. The van, which is sponsored by the Community Education Group, parks in frontof the library and tests customers at no charge. The van staff also help customers find health resources.

Parklands-Turner Neighborhood Library hosted a Health Information Workshop resulting from a grant fromthe Georgetown University Hospital. Attendees learned how to access healthcare information onlinethrough the MedLine Plus Website.


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Q3

FY2012 298

FY2013 166

050

100150200250300350

Number of Programs

Q3

FY2012 2,624

FY2013 3,287

0500

1,0001,5002,0002,5003,0003,500

Program Attendance

Q3

FY2012 11,720

FY2013 12,649

02,0004,0006,0008,000

10,00012,00014,000

Circulation

Q3

FY2012 305

FY2013 273

050

100150200250300350

Number of Programs

Q3

FY2012 4,103

FY2013 4,862

01,0002,000

3,0004,0005,0006,000

Program Attendance

Q3

FY2012 6,295

FY2013 8,990

0

2,000

4,000

6,000

8,000

10,000


Q3

FY2012 28,178

FY2013 31,322

0

10,000

20,000

30,000

40,000

Circulation



Ward 8 Anac os tia, Pa rk la nds-Turne r, Wi ll ia m O. Lockr idge /Bell ev ue



Q3

FY2012 29,269

FY2013 32,712

0

10,000

20,000

30,000

40,000



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The Martin Luther King Jr. Memorial Library (MLKML) is locatedin Ward 2. MLKML is the Central Library serving the entireDistrict as well as serving as a Neighborhood Library with abreadth and depth of services offered beyond what is availablein the Neighborhood Libraries. For demographic details see theWard 2 profile.


Service to Children, Youth, and Teens MLKMLChildrens and Teen Services wanted to provide fun, safe activities for all ages during Spring Break

Week (April 1 5, 2013). Every day both departments hosted fun original programming for all ages. Someof the highlighted programs in the Childrens department were Japan in a Suitcase in partnership with theSmithsonian and Make your own Music party. The Teen Department provided a lot of action with theirLive Action Angry Birds and Wii Want a Challenge programs. All the activities were well attended andillustrates that MLKML is a comfortable place for DC youth.

The MLKML Childrens Department has gained a new technology called the Activtable by Promethean. Theeducational multi-user touch-screen table allows six learners to simultaneously use individual tools, webbrowsers, ad other software. This format allows for collaborative small group learning and gives staff a

brand new way to plan and deliver programs in the Children s Department.

Service to Adults Tech Talk Tuesdays take place the first Tuesday of every month in the Adaptive Services Department at

MLKML. The after work meet-up is an opportunity for those who can most benefit from adaptivetechnology to receive training with specific hardware or software. It is also a place where staff canintroduce new products that are available. For example staff recently introduced iPad accessibility featuresto customers.

MLKML Popular Services Staff have facilitated three projects in the CONNECT 4 collaboration withCulturalDC and Flashpoint Gallery. CONNECT 4 is a series of temporary public art projects in the lobby andGreat Hall of MLKML. The program works to engage the public with local art outside of a gallery setting andenlivens the library space with contemporary art.

Martin Luther King Jr.Memorial Library

Adapt ive Se rv ic es , Ad ul t Li tera cy , Children and Te enServices, Circulation Services, Information Services,

Popular Services, and Special Collections


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Q3

FY2012 125

FY2013 156

0

50

100

150

200

Number of Programs

Q3

FY2012 4,069

FY2013 4,311

0

1,000

2,000

3,000

4,000

5,000

Program Attendance

Q3

FY2012 47,603

FY2013 50,478

010,00020,00030,00040,00050,00060,000

Circulation

Q3

FY2012 341

FY2013 476

0

100

200

300

400

500

Number of Programs

Q3

FY2012 9,479

FY2013 9,798

02,0004,0006,0008,000

10,00012,000

Program Attendance

Q3

FY2012 12,548

FY2013 15,474

0

5,000

10,000

15,000

20,000


Q3

FY2012 202,690

FY2013 188,877

050,000

100,000150,000200,000250,000

Circulation



Martin Luther King Jr. Memorial Library Adapti ve Se rv ice s, Adult Li te racy, Ch il dren and Te en Se rv ice s, Ci rc ul at ion Se rv ic es , Inf orma tionServices, Popular Services, and Special Collections



Q3

FY2012 22,504

FY2013 25,962

05,000

10,00015,00020,00025,00030,000



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FY2013 Performance Report3 rd Quarter

FY2013 Goal: 7,222 % of Goal: 81%

FY2013 Goal: 168,275% of Goal: 81%

FY2013 Goal: 1,259,117 % of Goal: 70%


Q3 FY2013

Computer Classes 2,880Community Meetings 61,877

Library Programs 74,754

FY2013 Goal: 9,907 % of Goal: 78%

FY2013 Goal: 267,100% of Goal: 74%

Computer Classes Goal: 12,345 % of Goal : 62%

Community Meetings Goal: 204,600 % of Goal: 95%

Q3

FY2012 1,735

FY2013 2,112

0

500

1,000

1,500

2,000

2,500

Number of Programs

Q3

FY2012 54,313

FY2013 62,659

010,00020,000

30,00040,00050,00060,00070,000

Program Attendance

Q3

FY2012 292,985

FY2013 290,645

050,000

100,000

150,000200,000250,000300,000350,000

Circulation

Q3

FY2012 2,363

FY2013 2,816

0

5001,0001,5002,0002,5003,000

Number of Programs

Q3

FY2012 64,832

FY2013 74,754

0

20,000

40,000

60,000

80,000

Program Attendance

LIBRARYAS COMMUNITY PLACE Programming and Community Meetings

DC Public Library has five areas of primary service: Service to Children, Youth, and Teens; The Library as CommunityPlace; Books and Other Library Materials; Technology; Adult Literacy and Learning. These areas of service tie inclosely with three of Mayor Grays five priorities: Education, Jobs and Economic Development, and SafeCommunities.

2%

44%54%

Program Attendance by Type



19/20


67% of 2013 Goal

Q3

FY2012 822,785

FY2013 795,137

0100,000200,000300,000400,000500,000600,000700,000800,000900,000

Systemwide Circulation

NeighborhoodLibraries

MLKML Digital Library

Q3 FY2012 552,984 202,690 67,111

Q3 FY2013 520,124 183,626 91,387

0100,000200,000300,000400,000

500,000600,000

Circulation Breakdown

Literacy ProgramReferrals

Tutoring RoomReservations

Proctored TestsAdministered

Q3 FY2012 801 532 67

Q3 FY2013 706 307 105

0200

400600800

1000

Program Referrals, Room Reservations, Tests Administered

GEDQuestions

PracticeTests

Q3 FY2012 863 252

Q3 FY2013 1088 226

0200400600800

10001200

GED Questions and PracticeTests

FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 YTD

Circulation 1,198,605 1,462,531 1,781,862 2,337,536 2,712,775 3,059,432 3,363,313 2,435,803

FY2013 Goal 3,632,378

FY2013 Projection 3,225,434

01,000,0002,000,0003,000,0004,000,000

Number of Library Materials CirculatedFY2006-FY2013 YTD

LITERACY ANDLEARNING Service to Adults, Adult Literacy, and Adaptive Services

COLLECTIONS Books and other Library Materials


20/20

Doc ment #8 2

Social Media Use

DCPL has an online presence in many places in addition to

dclibrary.org. These include Facebook, Twitter, LinkedIn,GoodReads, Pinterest, and Foursquare. These new outletsare changing both how DCPL reaches customers and how

customers reach DCPL. More customers are able toreceive library information directly via these outlets

without ever having to leave the site. To help illustrateplease see below for a brief look at how DCPL is increasing

its online presence.Social Media Followers

FY2013 Q2 10,185FY2013 Q3 11,540

FY2013 Goal: 3,041,831% of Goal: 46%

FY2013 Goal: 830,392% of Goal: 75%

FY2013 Goal: 4,024% of Goal: 92%

FY2013 Goal: 276,038 % of Goal: 89%

FY2013 Goal: 440,728% of Goal: 68%

Q3

FY2012 740,561

FY2013 444,245

0

200,000

400,000

600,000

800,000

Web Site Hits

Q3

FY2012 209,411

FY2013 221,129

050,000

100,000150,000200,000250,000


Q3

FY2012 908

FY2013 1,013

0200400600800

1,0001,200

Tutor.com (Online Homework Help)

Library Materials Downloaded Database Searches

Q3 FY2012 67,111 96,417

Q3 FY2013 91,387 90,627

020,00040,00060,00080,000

100,000120,000

Electronic Resources Used

TECHNOLOGY Computer, Database, and Website Use

Document #8.2 - Library Performance Report - 3rd Quarter FY2013

Documents

Transcript of Document #8.2 - Library Performance Report - 3rd Quarter FY2013