Do you want to see who’s visiting your website?

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Do you want to see who’s visiting your website? 1 5 tips to improve results from existing traffic Tim Langley November 2014

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Presentation by Tim Langley, CANNDi, delivered at the Digital Marketing Show 2014.

Transcript of Do you want to see who’s visiting your website?

Page 1: Do you want to see who’s visiting your website?

Do you want to see who’s

visiting your website?

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5 tips to improve results from

existing traffic

Tim Langley November 2014

Page 2: Do you want to see who’s visiting your website?

CANDDi started with a B2B email marketing

problem…

Traditional

conversion

metrics

Generate List

Send mail-shot

Drive to targeted

landing page

Produce target list

for sales-teams

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Sales-teams want to know “who’s best

prospect over time”

Generate List

Send mail-shot

Drive to targeted

landing page

Produce target list

for sales-teams

Generate List

Send mail-shot

Produce target list

for sales-teams

Generate List

Send mail-shot

Drive to targeted

landing page

Produce target list

for sales-teams

Month 1 Month 2 Month 3

Horizontal activity

reporting

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Problem: Websites convert ~2.8% of

visitors

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The great crime of the Analytics Industry

5 © Google Analytics, 2014

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Big data shouldn’t just be more data

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You can sell to Jake

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CANDDi adds faces to your website visitors

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Visitors are individuals, understanding their

behaviour builds stronger relationships

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Where is he

located?

How engaged

is he?

What product did

he look at?

Which product did

he enquire about?

Who is he?

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Five tips to

improve results

from existing

traffic

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#1. It’s all about the data!

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It’s critical to capture (and tie together)

as much data as possible

CANDDi (data platform)

CRM

Website Email Phone

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#2. Filter the data

Too much data, is nearly as bad,

as no data at all

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#3. Integrate in to existing processes

Prospect flagged in CRM

Visits website

(whether they enquire or not)

Alert to relevant salesperson

Sometime later

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#4. Enrich the data - focus on key visitors

CAPTURE converts 2-3x more

visitors than typical contact form

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#5. Set realistic expectations

Everything works

(but there’s no silver-bullet)

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CANDDi is a relationship

marketing tool

CANDDi provides you

timely information to

nurture client base

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Thank you

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Tim Langley

@TimLangley

[email protected]

CANDDi

@CANDDi

0161 414 1080