Do Not Pay Business Center Jenny Rone Director, Outreach & Business Processes January 2015.
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Transcript of Do Not Pay Business Center Jenny Rone Director, Outreach & Business Processes January 2015.
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 2
2014 Transformation
• Two major releases within the last few months• A new architecture provides:
An improved user interface Increased efficiency
• More substantive data sets continue to be incorporated - significantly increasing the ability to identify potential improper payments
A New Day for Do Not Pay
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 3
Top 10 Tech Innovations
That Will Transform Society and Governance“New technologies can have revolutionary impacts with
widespread and unexpected benefits. Technology can also serve as a tool to enable governments to better
serve their citizens.”
#8 – Do Not Pay Portal
12/22/14
Brookings Institute
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 4
A multi-functional analytics tool
and one-stop data shop
built to help federal agencies
detect and prevent improper payments
Do Not Pay (DNP) is…
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 5
• Help prevent, reduce, and stop improper payments while protecting citizens’ privacy
DNP’s Mission is to…
• Partner with agencies to identify potential fraud, waste, and abuse in federally funded programs while protecting citizens’ privacy
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 6
Improper Payments – the basics
$106 billion in improper
payments issued in FY 2013
The Problem
All improper payments degrade the integrity of government programs
Reducing improper payments is a top priority
Not all improper payments represent a loss to the government and not all improper payments are fraudulent
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 7
Improper Payments – what, how, and why
Why? –• Documentation and Administrative Errors• Authentication and Medical Necessity Errors• Verification Errors
What? –Payments made to the wrong entity, in the wrong amount, or for the wrong reason
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 9
The Problem (part of) The Solution
DNP – A Tool in an Agency’s Toolbox
$106 billion in improper
payments issued in FY 2013
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 10
DNP Built on a Strong Foundation
People Governance
Technology Data
DNP Program
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 11
It’s a Partnership - DNP
• Provide a centralized system that agencies can use to determine whether a payment is proper or improper – one which is committed to providing:
• more and better quality data• continuous system development• service enhancements
• DNP does not:• inform an agency whether a payment is proper or improper• stop payments UNLESS they are approved/established in
conjunction with agency
Role and Responsibility
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 12
It’s a Partnership – Federal Agency
• Adjudication - the process by which agencies review the results of matches received from DNP and determine whether a payment is proper or improper.
• Determination of “proper vs. improper” are made consistent with existing laws, regulations, and guidance related to those particular payments.
• Agencies can work with DNP to establish business and stop payment rules.
Federal Agency
Role and Responsibility
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 13
Breaking it Down -
One-stop Data Shop
One Source – Many DatasetsMany Sources - Many Datasets
VS.
Death – SSAExcluded Parties – GSA, HHSCredit – SBA, VA, DOJ, HUD, USDA, EdDebt – TreasuryForeign Asset Control - TreasuryIncarceration – SSA
Do Not Pay Verification Records System of Records Notice – 01/14
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 14
Batch Matching
Single On Line Search
Breaking it DownMulti-functional Analytics Tool
Continuous Monitoring
Advanced Analytics
One tool supporting an agency’s business processes and financial management controls
Payment Integration
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 15
DNP throughout the Payment Lifecycle
Pre-award• Verify
award eligibility
Pre-payment• Re-verify or
monitor eligibility for payments
• Research matches
Post-payment• Analyze data and
trends• Conduct
reporting• Implement
corrective action
At Time of Payment• Review matches
from payment integration
On-line single searchBatch MatchingContinuous Monitoring
Advanced Analytics Payment IntegrationAgency Adjudication
On-line single searchBatch MatchingContinuous Monitoring
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 16
At Time of Payment
4. Payment Integration Payment Integration
Helping agencies seamlessly comply with IPERIA
DNP, at time of payment, performs matches against the:
Death Master File (DMF)-Public includes Social Security Number, Name, Date of Death, Date of Birth, Verified or Proof Indicator
System for Award Management (SAM)-Exclusion Records-Restricted includes exact name, DUNS, TIN, full address and information about debarment
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 17
Agency Adjudication Process
DNP identifies conclusive,
probable and possible matches
Agency notified of matches
and logs onto portal
Prioritize critical matches
Research internal business rules
that apply to matches
Investigate further,
confirm matches &
document decision
Determine and identify
“proper” or “improper”
1
2
3
45
DNP suggests the following steps to successful adjudication
Apply applicable rules
6
7
8Ensure alignment with
existing process and
mission
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 18
OMB Circular No. A-136
X. Agency reduction of improper payments with the Do Not Pay Initiative.
Financial Reporting Requirements
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 19
Pre-Award / Pre-Payment
4. Payment Integration Helping agencies verify eligibility through the DNP Portal
Continuous Monitoring
Batch Matching
Single On Line Search
One-off search to verify eligibility up front or further research a match identified during payment integration
Verify eligibility up front for a group (e.g., potential grant recipients)
Monitor eligibility for a group that receives recurring payments (e.g., approved vendor list)
Agencies Adjudicate Matches from these activities too…..
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 20
• Death Master File (DMF) Public [SSA]• List of Excluded Individuals & Entities (LEIE) Public [HHS]• Office of Foreign Assets Control (OFAC) Public [Treasury]• System for Award Management (SAM) Exclusion Records
Public & Restricted [GSA]• SAM Entity Registration Records Restricted [GSA]• Treasury’s Offset Program (TOP) Debt Check Restricted
[Treasury]• Credit Alert System or Credit Alert Interactive Voice
Response System (CAIVRS) Restricted [SBA]
Currently Available through the Portal
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 21
Availability Pending through the Portal
• CAIVRS Restricted [VA, DOJ, Education, HUD, USDA]• List of Excluded Individuals & Entities (LEIE) Restricted
[HHS]• Prisoner Update Processing System (PUPS) Restricted
[SSA]
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 22
Public vs. Restricted – Let’s Talk CMA
Computer Matching Agreements must be established for….
any computerized comparison of two or more automated systems of records or a system of records with non-Federal records for the purpose of establishing or verifying the eligibility of, or continuing compliance with, statutory and regulatory requirements by, applicants for, recipients or beneficiaries of, participants in, or providers of services with respect to cash or in-kind assistance or payments under federal benefit programs
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 23
• Single On Line searches• Statistical matches• Matching program between public data sources or
those not aligned to a system of records• Matching programs that do not involve verifying
eligibility in a Federal benefit program– Example: When the purpose of the match is to make
procurement decisions
• Payment Integration (Treasury handles this for you in the
payment stream)
CMAs are NOT Required for…
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 24
• Matching against data sources with personally identifiable information (PII) on U.S. citizens; deceased are not covered by Privacy Act
• Typically, only Federal benefit programs providing cash or in-kind assistance to individuals are covered
• Presently, only batch and continuous monitoring users will need CMAs to match against restricted sources within Treasury’s Working System
CMA Triggers
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 25
DNP and CMAs
Office of Management and BudgetOMB M-13-20, Protecting Privacy while Reducing Improper Payments with the Do Not Pay Initiative
Two Important Documents
Do Not Pay Verification Records System of Records Notice (SORN #.023) JAN 2014
Enables DNP to derive data and retain records, and enter into CMAs
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 26
Topic Excerpt
CMA Lifespan
Matching programs have a termination date of less than three years. Agencies may renew these CMAs for a maximum of three years.
Review Period
Data Integrity Boards (DIBs) have a 60-day deadline for review of a CMA. If circumstances do not permit the DIB to approve or disapprove the DNP matching program within 60 days, the DIB shall provide a brief memorandum to the head of the agency (or to the Inspector General in cases where the Inspector General proposed the matching program) describing the necessity for the delay.
Cost Benefit Analysis
Agencies' cost-benefit analyses for a DNP matching program need not contain a specific estimate of any savings.
CMA Process – OMB M-13-20
• Highlights of OMB M-13-20, Protecting Privacy while Reducing Improper Payments with the Do Not Pay Initiative:
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 27
Typical CMA Process without DNP SORN
GSA
CMA
HHS
CMA
Treas
CMA
LEIE
SAM
TOP
Federal Agency
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 28
CMA Process with DNP SORN
LEIE
SAM
TOPDNP –
Treasury’s
Working
System
(SORN #.023)
Federal Agency
DNP
CMA MOU
MOU
MOU
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 29
“…Treasury's Working System includes Treasury's system of records for Do Not Pay, as well as other activities such as investigation activities for fraud and systemic improper payments detection through analytic technologies and other techniques…”
M-13-20 & Data Analytics
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 30
Moving on – Advanced Analytics
Creating and executing predictive models
Identifying specific and generalized scenarios
Analyzing matching trends within and across agencies
Matching agency payment data against data sources using program-specific business rules
Le
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Elig
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ty
Dat
a
Ag
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D
ata
Fin
anci
al
Dat
a
Dem
og
rap
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D
ata
Payment Data(validated; disbursed;
post-payment)Data source shared with Payment Management
Dat
a S
ou
rces
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 31
Adjudication Advanced Analytics
Risk Analysis
Identify
Assess
Treat
Mo
nit
or
Assembling Data into Information and
Information into Insight
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 32
Helping to strengthen Government-wide Financial Management Controls on Payments
Business Process Mapping
• In-depth examination of the entire payment disbursement system
• Components examined include program’s objectives, target beneficiaries, eligibility requirements, awarding criteria, and verification processes
• Resulting in development of:• improved improper payment detection methods• business rules and/or stop payment rules
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 33
GREAT!!!!
With DNP you have….
But I Have a Pre-award/Payment Process
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 34
Identifying payments to be stopped or recovered
Preventing future improper payments
Agencies Are Having Success
L E A D ∙ T R A N S F O R M ∙ D E L I V E RPage 35
Contact Information
Want to Learn More?
Sign up for our mailing list to receive updates on new functionality and data sources or to
schedule a demo.http://www.donotpay.treas.gov/MailingList.htm
visit us at: www.donotpay.treas.gov
1-855-837-4391
DNP Executive Director: [email protected] 202-504-3516DNP Director of Outreach & Bus. Processes: [email protected] 202-874-6185