Do i know you? Rapport on distributed teams - OCC 2016
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Do I know you? (building rapport on distributed teams) Mark Kilby
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Transcript of Do i know you? Rapport on distributed teams - OCC 2016
Do I know you?(building rapport on distributed teams)Mark Kilby
MARK KILBYSOFTWARE SINCE 1990
AGILE COACHING SINCE 2003
Past
@mkilby
RAISE YOUR RIGHT HAND
IF YOU’VE BEEN ON AN AGILE TEAM?
WHAT ABOUT YOU?
RAISE YOUR LEFT HAND
IF YOU’VE BEEN ON A DISTRIBUTED TEAM?
IF YOU WOULD JOIN A NEW
DISTRIBUTED AGILE TEAM TOMORROW
JAZZ HANDS!
@mkilby
30%
ARE WE AGILE?
Satisfy the Customer
Welcome Change
Deliver Frequently
Collaborate Daily
Support & Trust Motivated
Teams
Promote Face-to-Face Conversations
Measured by Working Software
Promote Sustainable
Pace
Promote Technical
Excellence
Maximize Through Simplicity
Have Self-Organized
Teams
Reflect & Adjust
Regularly
Source: www.agilemanifesto.org
✓
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@mkilby
ARE WE AGILE?
Satisfy the Customer
Welcome Change
Deliver Frequently
Collaborate Daily
Support & Trust Motivated
Teams
Promote Face-to-Face Conversations
Measured by Working Software
Promote Sustainable
Pace
Promote Technical
Excellence
Maximize Through Simplicity
Have Self-Organized
Teams
Reflect & Adjust
Regularly
Source: www.agilemanifesto.org
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
?
@mkilby
@mkilby
ONE OF MY FIRST AGILE TEAMS …
12 05/02/2023
BUILD RAPPORT WITH YOUR DISTRIBUTED TEAM
https://upload.wikimedia.org/wikipedia/commons/d/da/Building_the_Bodie_Creek_Suspension_Bridge._1925.jpg
Seenthis?
http://en.wikipedia.org/wiki/Oculus_Rift
TRY DIFFERENT THINGS
@mkilby
https://upload.wikimedia.org/wikipedia/commons/9/92/Pem_dorjee_sherpa_(2).JPG
http://www.mizanonline.ir/files/fa/news/1394/10/29/315174_509.jpg
18 05/02/2023
TEAMS WITH RAPPORT CAN TACKLE BIG DIFFICULT PROJECTS
http://u0v052dm9wl3gxo0y3lx0u44wz.wpengine.netdna-cdn.com/wp-content/uploads/2014/05/The-first-Bailey-bridge-over-the-Rhine-nears-completion.jpg
19 05/02/2023
CAN WE BUILD TRUST?
http://www.myjewishlearning.com/wp-content/uploads/2015/12/BK-Blog-Post.jpg
@mkilby
RAPPORT IS TRUST IN ACTION – Jim Benson & Tonianne DeMaria Barry
@mkilby
RAPPORT IS …• A trusting set of interactions …• In which people or groups involved…• understand each others’: feelings, ideas & needs
@mkilby
WITH RAPPORT, WE UNDERSTAND• How to react and who to react to when certain things happen• How others react when certain things happen• When it’s a good idea to give them work and when it’s not• When people can complete work and when they are overloaded
@mkilby
HOW?
@mkilby
Work With
Work Open
Work Blended
@mkilby
Work With
Work Open
Work Blended
@mkilby
Work With GET TO KNOW THEM:
• Get together
• Share food
• Learn preferences and interests
@mkilby
Work With GET TO KNOW THEM:
• Unstructured?
• Structured:• Lean Coffee• Open Space• Constellations
• More structured• Chartering /
Liftoffs
31 05/02/2023 https://upload.wikimedia.org/wikipedia/commons/d/de/Ecliptic_path.jpg
32 05/02/2023
OVERLAP COLLABORATION TIME
Zen Insight
Used with permission@mkilby
Work With
Plan Together
Look for Parallel Work
Work With
@mkilby
Work With
Work Open
Work Blended
@mkilby
starts with three questions:
1. What am I trying to accomplish?
2. Who can help me?
3. How can I contribute to them to deepen our relationship?
http://workingoutloud.com/
@mkilby
Main
Stretch
Shared task boards
Shared progress
“I’m done. Who needs help?”
Work Open
GO ANYWHERE / LEAVE NO TRACE
NOTE: 2 Teams share this task board for development on the same product
Used with permission
Multiple Open Channels Always (MOCA)
Used with permission
Work Open
46 05/02/2023
If we are new to a team, we tend to …
http://cdn.meme.am/instances/59093587.jpg
47 05/02/2023
ASK QUESTIONS IN OPEN CHANNELS
YOU MAY NOT KNOW WHO ELSE YOU ARE HELPING
(Beware DMs)
http://cdn.meme.am/instances/59093587.jpg
Work Open
Backchannels
Remember?
Multiple Open Channels Always (MOCA)
Work Open
BACKCHANNEL = PERIPHERAL SENSE
https://flic.kr/p/5pxcMK CC BY 2.0@mkilby
@mkilby
Work With
Work Open
Work Blended
@mkilby
https://upload.wikimedia.org/wikipedia/commons/thumb/2/25/PSM_V37_D360_Balance_of_equal_arms.jpg/1280px-PSM_V37_D360_Balance_of_equal_arms.jpg
WORK LIFE
(CC BY NC SA 4.0)
WORK-LIFE BLEND-ing
@mkilby
There are limits
MarkKilby.com CC BY NC SA 4.0@mkilby
Work Blended
INTENTIONALLY SOCIAL(The Lounge)
Work Blended
@mkilby
START EARLYEND LATE
https://flic.kr/p/4NxNw2 CC BY 2.0@mkilby
Work Blended
@mkilby
Work With
Work Open
Work Blended
TRY 3-4 DIFFERENT THINGS
@mkilby
https://upload.wikimedia.org/wikipedia/commons/9/92/Pem_dorjee_sherpa_(2).JPG
http://www.mizanonline.ir/files/fa/news/1394/10/29/315174_509.jpg
65 05/02/2023
YOU CAN BUILD RAPPORT SO YOUR TEAM IS READY FOR ANYTHING
http://u0v052dm9wl3gxo0y3lx0u44wz.wpengine.netdna-cdn.com/wp-content/uploads/2014/05/The-first-Bailey-bridge-over-the-Rhine-nears-completion.jpg
@mkilby
Mark Kilby
Agile Coach
@mkilby– twitter
Linkedin.com/in/mkilby
Blog - http://markkilby.com
Thanks? Questions?
Also see http://agileflorida.com/slack
visit us at:
AgileOrlando.com
AGILE CHARTERING / LIFTOFF
67 05/02/2023
https://christophelecoent.files.wordpress.com/2012/05/liftoff-pac.jpg
