div class=trans-pagebutton class=gotoPage data-page=1Page 1button div class=trans-imageimg data-url=documentdn-infographic-consumer-centric-banking-v1-20180711-the-digital-banking-report-2016htmlpage=1 data-page=1 class=trans-thumb lazyload alt=Page 1: DN Infographic Consumer-Centric-Banking V1 20180711 · The Digital Banking Report 2016 The Power of Personalization in Banking EY 2016 The relevance challenge: What retail banks loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mM8Uw8AAh0BTZud3BwAAAAASUVORK5CYII= data-src=https:reader034fdocumentsinreader034viewer20220502065f59519523aee67eba3c835bhtml5thumbnails1jpg width=140 height=200 divdiv