Hope is NOT A Strategy

Building a Championship Team

The Role of Performance/Values/Culture…from Yours & Theirs to Ours

Dynamic Leadership Academy ‘14

Hope is NOT A Strategy

Today’s Game Plan: What we’ll do & how

! Frame/set-up the issues…25 minutes

! Break-out…25 minutes

! Feedback/discussion…40 minutes

! Synthesis/Final thoughts

Hope is NOT A Strategy

Assuring clarity…definition of terms !  Performance…accomplishment of a task as measured vs pre-

set standards…seek to differentiate performance by “default” vs performance by “design”

!  Values…beliefs/ideals shared by group members that shape group behavior…persist even when group members change

!  Culture…norms of behavior & shared values amongst a group…taught to new members…encompasses Performance & Values

!  Team-building…identifying & motivating individuals to form/join a team that stays together, works together & achieves together…embodies Performance, Values & Culture

Hope is NOT A Strategy

Why it’s important… !  The benefit of getting it “right”… •  clarity…alignment…focus…team-driven

!  The cost of getting it “wrong”… •  confusion…multiple agendas…distractions…

individual-driven

!  Outcome certainty assured regardless of choice

Hope is NOT A Strategy

Performance & Values…Issues & Challenges

High  Performer/Low  Values   High  Performer/High  Values  

Low  Performer/Low  Values   Low  Performer/High  Values  

Hope is NOT A Strategy

Performance: what the research says…

Hope is NOT A Strategy

“A-Players” as defined by the research…

! Set stretch goals/adopt high standards ! Work collaboratively ! Embrace change ! Take initiative/”walk the talk” ! Use good judgment ! Display personal resilience ! Give honest feedback

Hope is NOT A Strategy

Values ! Key component of Culture •  influences behavior & attitudes

! Slogans as Beliefs/“Slogans” vs Beliefs

! Reality: what’s measured is prioritized… • quantitative measurement of qualitative

behaviors

Hope is NOT A Strategy

Culture: 5 Rules for building it right !  Define in simple language

!  Teach what it means…reinforce relentlessly

!  Recruit those inclined to believe/align

!  A primary filter for performance evaluation

!  Your Values & Culture are non-negotiable

Hope is NOT A Strategy

“We create a standard for how we want to do things & everybody’s got to buy-in to that standard or you really can’t have any team chemistry. Mediocre people don’t like high achievers and high achievers don’t like mediocre people.”

Nick Saban University of Alabama

Team-building: where it all comes together

Hope is NOT A Strategy

Individual  Agendas  Rule    

Avoidance  of  Team  Accountability  

Lack  of  Buy-­‐in  

Failure  to  address  tough  issues  

Absence  of  Trust  

Team-building: what gets in the way

Hope is NOT A Strategy

Team  agendas  supersede  Individual  agendas  

Hold  each  other  accountable  

CommiEed  to  plans  of  acFon  

Unfiltered  debate  &  closure  on  tough  issues  

Trust  each  other  

Team-building: what “good” looks like

Hope is NOT A Strategy

Performance Excellence via ”Tough Love”

! Banish empty praise ! Set expectations high ! Articulate clear goals & set goal posts ! Failure isn’t defeat ! Say thank you

Hope is NOT A Strategy

DLA Madness…25 minutes ! Break into your groups…5-8 per group •  designated Spokesperson…speaks/reports for

team on experience/ideas, not conclusions •  designated Scribe…takes notes that frame

team’s “answers”/thinking & issues/disagreements arising

! Questions…all will address same

! Unresolved issues/points of disagreement •  record for possible use or future reference

Hope is NOT A Strategy

DLA Madness: Discussion Questions !  Performance…

•  Coaching High Performance/Low Values players: issues & challenges encountered…what works/what doesn’t work? Are we hostage to their talent? What’s their impact on other players & the team? Why do we take/keep them?

!  Values… •  Can Low Values players be converted to High Values

players? If so, how? If not, why not? Does their High vs Low Performance status impact your view/assessment of them? If not able to convert them, what should be done?

!  Culture… •  Teaching & embedding your Culture: issues & challenges

encountered…Gaining buy-in: what works/what doesn’t?

Hope is NOT A Strategy

Moving the ball…sharing what we learned !  For each question: PO’B designates a response team

•  Spokesperson responds for team per Scribe’s notes •  Focus on the question asked…frame the view…

emphasize the what/why & how •  Response to include unresolved issues/points of

disagreement

!  Following designated team’s response… •  invite additional/different thoughts from all •  invite dissenting/alternate views from all •  invite additional questions pertaining to issue under

discussion from all •  PO’B “refs” debate/discussion…will look to keep it

moving & involve multiple “voices”

Hope is NOT A Strategy

DLA Madness…

Synthesis

Hope is NOT A Strategy

Final thoughts… ! Hope is NOT a Strategy

! See Reality as it is & respond accordingly

! Make something happen

! And the biggest challenge… •  leaving yourself open to ALL possibilities…

Hope is NOT A Strategy

What do all of these have in common?

! 2 + 2 ! 3 + 1 ! 10 – 6 ! 20 ÷ 5 ! 2 + 2 x 5 ÷ 5

Hope is NOT A Strategy

Thank you!!!