Division of Information TechnologyMission

To support and enhance academic and administrative activities of Jackson State University by providing technology infrastructure and services that broaden teaching, learning and research experiences

2012 -2013THE BEGINNING OF TRANSITION

Division of Information Technology

Three main functional areas:o Academic IT (AIT)o Computing and Communications (CC)o Information Systems & Integration (ISI)

A fourth area, Process Management, also had a limited role in Information Management

Division of Information Management Organization

Information Management

Information Systems and Integration

Academic Information Technology

Computing & Communications

Process Management

Division of Information Management Organization Chart (FY 12 and Initial FY 13)

January 2013:

oProcess Management dissolved and replaced with Applications and Special Projects

oDivision name changed to Information Technology

Division of Information TechnologyOrg Chart (effective January 2013)

Vice President Information Technology

Information Systems & Integration

Academic Information Technology

Applications and Special Projects

Computing & Communications

Associate VP for Information Technology

Management Support Group

Administrative Assistant

Information Systems & IntegrationUntil June 3, 2013

Develop, maintain, and enhance new

and existing software and web-based

applications

Provide Banner Support

Procure the software necessary to support

the technological needs of the University 

Provide email support

Maintain other support systems

Information Systems & IntegrationAfter June 3, 2013

Develop, maintain, and enhance new and

existing software and web-based applications

Procure the software necessary to support the technological needs of

the University 

Provide email support Maintain other support systems

Functions Moved to Academic IT

Information Systems & Integration Effective June 3, 2013

Managed Services

Ellucian Managed ServicesContractor Team

ContractLiaison (s)

Banner Support Outsourced to Ellucian

Academic IT

Academic IT

Trainers/Training

Coordinators

Faculty Support

Lab Managers

Database Administrators

Non Banner AIS

support

LMS/Online Systems

Email Audio Visual

Support

Computing and Communications (CC)

CC

Communications Services

Network /Wireless Administration

Systems Administration

Telephone Service

Computing Services

Help Desk

Scanning Services

Technical Support

Surveillance & Camera Support

Active Directory

2012-2013 Goals

Reorganization Strategic PlanImproved

Customer Support

Wireless Initiative Establish Functional Budget

Capability Assessment

Revitalize BannerEnhance

Academic IT Support

Innovation and Introduction of

New Technologies

*Develop Long Term Strategic Plan for IT

*Re-organize division to be in line with updated mission and objectives

*Rename organization to Division of Information Technology (IT)

Information TechnologyGoals for FY 2013

* Completed ** On-going

Assessments**Investigate and implement leasing of services and equipment

to reduce capital costs**Perform assessments on commodity functions for possible

outsourcing

Functional Budget

**Maintain and operate with a Functional Budget that relates products/services to cost for better management

Innovation**Establish a Productivity Improvement Center (PIC) to

continuously keep track of technology pertinent to JSU needs **Staff the center with graduate and undergraduate students

Customer Support

**Enhanced support for Faculty and R&D **Meet with Faculty, Staff & Deans to discuss and identify their expectations and needs

**Increase collaboration with CS Department and other academic units

Information TechnologyGoals for FY 2013 (cont.)

*Completed **On-going

**Automate manual processes (i.e., student application notification)

**Enhance PAWS based on user input for new capabilities and features

*Outsource Banner support & hosting

**Revitalize Banner User Group, provide training for administrative staff and end-users

**Work with the Banner Functional Steering Committee to strengthen Banner productivity

**Revitalize Banner

Information Systems & Integration

Information TechnologyGoals for FY 2013 (cont.)

**On-going*Completed

**Continue to explore new instructional technologies

**Continue to upgrade university laboratories and departmental classrooms with current instructional technologies

**Investigate the implementation of a Virtual Open Access Lab

**Continue to provide staff development training

**Continue to support the IPAD Initiative

Academic IT Support

Information TechnologyGoals for FY 2013 (cont.)

*Completed **On-going

**Implement Equipment Replacement Cycle Plan

**Continue Active Directory implementation (Faculty /Staff)

**Upgrade or replace the existing Alcatel telephone system

**Provide support for IPAD initiative (tracking and help desk)

*Complete Wireless Initiative

Computing & Communication Support

Information TechnologyGoals for FY 2013 (cont.)

**On-going*Completed

Internet2 Services (i.e., e-Content Pilot)

Automated property tracking using RFIDs

Information Assurance and Cyber Security

Electronic signatures

Automation of forms & processes

APPs for students and faculty to better access information

**Introduce New Technologies

Information TechnologyGoals for FY 2013 (cont.)

*Completed **On-going

2012-2013 Highlights

Wireless ERP Revitalization

Smart Classrooms

iPad Initiative Training

Robust Wireless

The upgraded JSU wireless network supports the growth of wireless on the campus with improved coverage, performance and reliability.

Robust Network meets mobile generation needs. With increase usage of mobile devices and execution of the iPad initiative, wireless network was improved to run on the latest wireless standard, 802.11n, providing increased transmission speed and throughput.

During the FY 2013 year, the JSU wireless network was expanded to cover all academic buildings on the JSU main campus, off-site buildings and dorms.

Banner Revitalization

An assessment of operation and usage of the JSU ERP System, Banner was conducted during FY13.

Results of the assessment led to the outsourcing

of the operation of the Banner system and hosting.

June 2013, Ellucian was awarded a five year $1.4M/yr contract for management and hosting.

Smart Classrooms

Introduced levels of technology for classrooms and labs

Level 4 classrooms introduced in o School of Public Service

Introduced a disruptive technology - the MondoPads o Madison Campuso Athletics

Assessment of all classrooms conducted for future upgrades

iPad Initiative

IT partnered with E-Center & Academic Affairs in the distribution and management of iPads for all 1st time Freshman

Managed “tigerbar” service for iPads in Student Center & provided user support

Distributions during Fall and Spring semesters.

Coordinated Educause Pilot Program on E-Learning with iPads

Training

Faculty and Staff Development Training:o iPad o Microsoft for Faculty and Staffo Blackboard o MondoPad for Madison

Campuso Kaltura

Banner o Administrativeo Time and Effort

Student Internso Hands on

2013-2014 Goals

Support Innovate

Equipment assessment –

Telecommunication and desktop computers

Single Sign-on IntranetPortal

Software Site Licenses

Enterprise File Share

Enterprise Back-up

Classroom Technology upgrades

EPR training and report writing Mobile Applications Increase Internet2

services and usage

2013-2014 Goals

Continue Ongoing Goals

New Application Development Lab

for Students

Explore New Technologies with

Partners

Information Technology

Academic IT

Managed Services

Special Projects

Computing & Communications

ONE IT

SERVINGONE JSU

Division of Information TechnologyDr. Carolyn W. MeyersPresidentJackson State UniversityTel: 601-979-2323Email: carolyn.w.meyers@jsums.edu

Dr. Deborah F. DentVice President/CIODivision of Information TechnologyJackson State UniversityTel:601-979-4299Email: deborah.f.dent@jsums.edu

Jackson State UniversityDivision of Information Technology1400 J.R. Lynch StreetP.O. Box 17750Jackson, MS 39217

Tel: 601-979-4299Fax: 601:979:9071Website: www.jsums.edu/informationtechnology