BBVA Compass Diversity & Inclusion Journey

Index

01

02

03

Early Days

Progression

Pillars

04 Moving Forward

05 Global Project Plan

06 Internal Reporting / Dashboarding

01Beginning

Diversity & Inclusion Journey

Diversity & Inclusion Beginning

• Research conducted on the best practices, policies and systems from: • DiversityInc Top 10 Companies for Recruitment and Retention• DiversityInc Top 10 Companies for Supplier Diversity

• Reputation Risk for no standing diversity program, no formal diversity goals and monitoring infrastructure in place

• Plan to create metrics and goals for Talent & Culture, Procurement and Community Involvement for a Diversity Scorecard

Benchmarking and Research on Best Practices

• Business Case Award-Winning Corporate Diversity Programs Commonly Include:

• Chief Diversity Officer, who reports directly to CEO

• Diversity training, to ensure cross‐cultural competence across the organization

• Company‐sponsored employee resource groups

• Formal mentoring programs, across cultural groups and with same culture groups

• Domestic partner benefits for same‐sex partners of employees

• Training and mentoring for minority‐ and women‐owned suppliers

Diversity & Inclusion Beginning

Source: DiversityInc

• Diversity Program Development:

• Community Involvement

- Creation of signature events aimed at Diversity & Inclusion

• Supplier Diversity

- Collaboration on MWBE spend and on training program for eligible vendors

• Workplace Diversity & Inclusion

- Collaboration on non‐discrimination policies to review, creation of Employee Resource Groups (ERGs), employee diversity training and diversity recruiting

02Progression

Diversity & Inclusion Journey Timeline

2009 2010 2011 2012 2013 2014 2015 2016 2017

Diversity & Inclusion Progression

Developed D&I Strategy in 3 areas: HR, Supply Chain and Community

HRC Corporate Equality Award

CEO Statement on diversity issued

Benchmarking Analysis

Texas Competes Pledge Founding Signer

Offered Transgender Inclusive Benefits

DiversityInc Top 50

Introduction of D&I common language and

definition for employees

On going projects

Extended Health Care Benefits to Same-Sex Domestic Partners

Supplier Diversity statement issued

Signed to support Houston’s Equal Rights Ordinance (HERO)

Developed Workplace D&I Five-Phase Progression Strategy

HRC CEI - 90

Established Workplace D&I Council

Facilitated series of in-person discussions around Inclusive Behaviors

HRC CEI - 65HRC CEI - 55HRC CEI - 15

First HRC CEI Results

HRC CEI - 100

Women in Leadership Business Resource

Group Pilot

03Pillars

Community, Customers, Suppliers and Workplace

Diversity & Inclusion Pillars

BBVA Compass fosters a culture of inclusion with our employees, our suppliers and in our communities

Community: working closely with organizations across the footprint that represent the voices of diverse populations

Supplier: committed to building new relationships and helping diverse businesses thrive

Workplace: developing a culture that values diversity and demonstrates inclusion

Since 2009, we worked with these 3 pillars:

Diversity & Inclusion Pillars

BBVA Compass fosters a culture of inclusion with our employees, our suppliers and in our communities

WorkplaceCommunity Suppliers

• Commit to building new relationships with national and regional supplier organizations that certify MWBEs

• Help diverse businesses thrive

• Ensure responsible procurement practices are taking place

• Increase the contracting opportunities for Minority and Women-Owned Businesses

• Support social issues to represent the voices of diverse populations

• Invest volunteer hours and funding to serve minority organizations and communities

• Partner with national and grassroot organizations

• Develop a culture that valuesdiversity and demonstrates inclusion

• Leverage workplace diversity and inclusion as integral element to enhance our workplace and workforce

• Embrace opportunities for inclusion that will support, sustain and advance our organization’s strategic plan

Diversity & Inclusion Pillars

From 2017 forward, we will adding the Customers pillar to our Diversity & Inclusion work

CommunityWorking closely with organizations across the footprint that represent the voices of diverse populations

Customers

Suppliers

Workplace

Meeting and serving the needs of diverse customers through diversity branding and diversity segmentation

Committed to building new relationships and helping diverse businesses thrive

Developing a culture that values diversity and demonstrates inclusion

Supplier DiversityFour Phase Strategic Plan

FOUNDATION

Building and developing an infrastructure that includes a managed supplier database

BUSINESS OPPORTUNITIES

Review opportunities with new suppliers for strategic alliances arrangements and

growing Tier 2

TRAINING

Leverage support from T&C to develop and deliver training on

supplier diversity policies and practices

INNOVATION

Utilize innovative approaches to promote business development

among diverse suppliers as a core competence

Source: 2013 Supplier Diversity Update Presentation

Supplier DiversityStructure, Duties, and Model Implementation

Structure• Organize by customer area• Creation of procurement analytics for the

analysis of information and measurement of service

Key Functions• Purchasing Planning: preparation of

procurement plans and identification of spending optimization opportunities

• Establishing service level tracking, end to end review, service satisfaction surveys and action plans

• Attention to the internal customer: to guarantee the level of service of the supply end to end

Source: Procurement Partners - Bridge Builders Presentation

• Procurement Partner Value Add

• Planning

- Understand strategic service needs including existing agreements

- Outline timelines

- Assist with coordination of Vendor Risk Management / Legal / etc.

- Global Procurement coordination

- Extension of your team

• Monitoring

- Streamline point of contact

- Track status - end to end review

- SLA review - lessons learned / action plan

Supplier DiversityProcurement Process

Supplier Diversity Recognition Program• To promote the supplier diversity process• The award will provide the stimulus to Procurement members• Who Qualifies: Procurement

Supplier Diversity Process• Fully integrates supplier diversity into the procurement process• Identifying and including qualified diverse suppliers into the bid and sourcing events• Moving the companies spend with diverse companies to higher levels with sustainability

or strategic implications for future long-term relationships• Critical in our effort to move forward to our long term objective and to demonstrate our

commitment to institutionalize the inclusion of supplier diversity throughout our procurement procedures

Source: 2013 Supplier Diversity Update Presentation

Workplace Diversity & Inclusion

• A developmental framework to guide Workplace Diversity and Inclusion efforts to deliver value at every stage in the development and execution strategy.

• To build a successful and sustainable effort in a systematic way and to guide the growth / maturity of Workplace Diversity and Inclusion year-over-year.

• To help determine the kinds of actions / activities in which we should be engaged that illustrate incremental progress and recognizes achievements.

• Outcome = is the result of defined measurable activities.

Outcome-Based Progression Strategy

Source: 2017 WD&I Presentation

FOUNDATIONAL

Building Common Language and

Definitions

FORMALIZED

Developing Structure and Focused

Activities

OPERATIONAL

Standardizing Processes and

Activities

INTEGRATED

Aligning Processes and Activities within and between

Organizational Units and Functions

DYNAMIC

Empowering Workplace Diversity

and Inclusion to Function as a

Business Enabler and Accelerator

Workplace Diversity & Inclusion

Outcome-Based Progression Strategy

2013-2016 2016-2017 TBD

We are here. Phase III Operational

Source: 2017 WD&I Presentation

04Moving Forward

Community, Supplier and Workplace

Diversity & Inclusion Moving Forward

Diversity Strategy

• To foster a culture of inclusion with our customers, employees, suppliers and in our communities

Business Case Award-Winning Corporate Diversity Programs Commonly Include:

• Chief Diversity Officer, who reports directly to CEO

• Diversity training, to ensure cross‐cultural competence across the organization

• Company‐sponsored employee resource groups

• Formal mentoring programs, across cultural groups and with same culture groups

• Domestic partner benefits for same‐sex partners of employees

• Training and mentoring for minority‐ and women‐owned suppliers

Source: DiversityInc

BBVA Compass Diversity & Inclusion Program Development Opportunities:

• Chief Diversity Officer, who reports directly to CEO

• Compensation tied to Diversity Goals

• Regular Reporting on Diversity Results and Metrics

• Expanded Company‐sponsored employee resource groups

• Formal mentoring programs, across cultural groups and with same culture groups

• Formal Supplier Diversity Program and Officer

• Training and mentoring for minority‐ and women‐owned suppliers

Diversity Scorecard will include metrics for:

• Community Outreach Events

• Diverse Employees Recruited

• Total spend on MWBEs

• MWBEs Training Workshops

Diversity & Inclusion Moving Forward

Diversity & Inclusion Program Goals:

• To be in the Top 20 of DiversityInc’s Top 50 Survey by 2020

• Receive a score of 100 on the Human Rights Campaign Corporate Equality Index

• Establish a Diversity Scorecard

• Create branding and diversity segmentation fors customers

• Develop a Supplier Diversity Program and metrics on MWBE spend

• Establish a training program for eligible vendors

05Global Project Plan

Diversity & Inclusion at BBVA

Diversity & Inclusion at BBVA

06Internal Reporting / Dashboarding

Organizational Health Rankings

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