Distance Education Program Development · PDF filecommunity college Less than 15% of ......

Distance Education Program Development

NC3ADL Conference March 14-16, 2010

Wanda BarkerNCCCS Director of Distance Learning

North Carolina Community Collegeswww.nccommunitycolleges.edu

Fifty-eight Institutions Creating Success for North Carolina

Different Perspective

In the middle of a busy intersection vs. ‘sky view’ helicopter

Administrators’ perspectives (President, CAO, CIO, CFO, Board of Trustees)

Faculty Students Other stakeholders



Perspective



Rigor, Relevance, Relationships

Meet the stakeholders Find out what is important to them Get

involved with your leadership on campus How many of you know the mission/vision

statement for your college? Is distance education mentioned in any of

your goals/objectives? In your college’s IT plan?

How does learning technology fit in with the goals and objectives?



How can your program grow?

Understand the “value” of DL (FTE) Analyze the current situation vs.

where you want to be in 5 years Determine steps needed to

implement your vision Get buy-in from stakeholders Implement the plan and assess as

you go



Considerations for “the Plan”

Only 20% of undergraduates are “traditional” students – your plan must fulfill the needs of the “nontraditional” student

2/3 of nontraditional students attend a community college

Less than 15% of nontraditional students complete program within specified time

State budget shortfalls require reversions while our enrollment is increasing due to economy

According to ITC, 62% of students said there were not enough distance course offerings!



Funding Considerations

State and County funding will never be sufficient to do everything we need/want to do for distance education

Explore other sources: Grants Foundation money

Use all of the free resources available (NCLOR, VLC, LNL, open source options)



What is your college’s history in DL? What is your staffing situation? How is the quality of your online

courses? What is your review process? Are your student/faculty evaluations

good?

Analysis



Assess the situation at your college Strengths, Weaknesses, Opportunities,

Threats (SWOT analysis) Quality, Standards, Training, Online

Student Resources, Student Orientation, Software…

Know where you are and where you want to be in the near future (Gap Analysis)

Establish baseline, otherwise you don’t know how you’ve improved and grown

Analysis



History Through Data Warehouse Reports

Available on VLC website http://vlc.nccommunitycolleges.edu/a

bout/plan_reports.html Information by college, by delivery

method, by year Shows student enrollments and FTE Multiply your curr. FTE by $4917 If you need help getting numbers for

your college, just call me

http://vlc.nccommunitycolleges.edu/about/plan_reports.html�

http://vlc.nccommunitycolleges.edu/about/plan_reports.html�



2009 Distance Learning FTE 2009 DL FTE = 66,166 2009 Traditional FTE = 124,786 DL to TR Ratio = 53.0%

Dollar Value of Curr. FTE = $4917 66,166 X $4917 = $325,338,222

What is the value of DL FTE at your college?



Know where you are and where you are going

Where does your college rank? Use Data Warehouse Reports

What are your predictions? Trendlines – in Excel How accurate are they? R Values

give you a clue as to how accurate that prediction is. The closer to 1.0, the more accurate.



Excel 2003

Create spreadsheet of your DL history Insert a line chart for visual help Create a trendline: Click Chart menu, Add Trendline, Choose

type, Options- 5 years forward, Add R value, Click OK

Change Trendline Type to each option and record the R value closest to 1

That is your best predictor for growth



Assessment

Establish a “culture of assessment” NCCCS is creating this culture in Distance

Learning and Learning Technology Systems New Position: Assessment Coordinator Creating an Assessment Plan, a Contract

Review Process, and Checklists Evaluate the success of e-learning

initiatives, the impact on faculty and students, sustainability, rate of return, etc.



Advisory Committees for DL

Is there a DL Advisory Board at your college? Learning Technologies Implementation

Committee Formerly 2+2 E-Learning Initiative Committee Works with all DL and LTS budgets Charged with forming COLT – will be a

subcommittee for COLT Commission on Learning Technologies (COLT) Guidance, recommendations, policy, etc. Feedback from colleges & associations Information to colleges from system level



Staffing

How many in your DL Department? If no funding for permanent positions,

do you have an advisory council? Form by area of specialization or need Schedule regular meetings

In your strategic plan determine how many staff members you need to execute the plan and their specialties



Web Presence

College’s distance learning website Google Analytics for site usage Is it user friendly? Is it ADA compliant?

Courses listed on VLC website Connection with e-learning portal SREB Electronic Campus



Course Delivery

Beyond just the CMS/LMS What delivery methods do you use? Internet Hybrid or web supported NCIH/NCVIP Telecourse Voice, video, data, print

What policies/procedures are in place?



Course Quality Assessment

Courses Faculty and Student Evaluations Self review Peer review Committee review Approval process

How do you use the results? Don’t gather data if you don’t use it!



Course content

Instructional Design Local Standards Combined Course Library (CCL) ADA Compliance SACS Requirements VLC courses Publisher course templates Purchased content



Integrated Technology tools

Does the technology integrate with your CMS/LMS? NCLOR Datatel Social networking Communication tools (email, etc.) Mobile devices Authentication



IS/IT and Infrastructure

Qualified IT Staff vs. outsourcing System Administrator vs. hosting Help Desk services Network security Single sign-on Bandwidth Assessment of architecture



Marketing

Historical data, future, strategic plan Presentations to your college

administrators Presentations to your trustees,

councils, county commissioners, etc. Articles in The Cutting Edge PR for local papers



Student Services

SACS requirement for Online Student Services

Online registration, application, grades, advising, transcripts, payments, etc.

Student Orientation Tutoring Services



Professional Development for Faculty/Staff

Pedagogy/Andragogy/Heutagogy Technical Skills Softskills CMS/LMS – and all of the components

for delivery (tests, grade books, communication, early alerts, etc.)

Mentoring program for online instructors



How do you measure success in an online program or course?

Student satisfaction Retention Grades (achievement) Course or program

completion Student-perceived

helpfulness Higher learning Interaction Participation Motivation

Enrollment growth Number of course

sections Faculty satisfaction Return on investment Technology downtime Quality of content Levels of support Number of learning

styles addressed



Multiple Determinants of Success



Growing on a Shoestring Budget?

Utilize all the resources available System Office resources E-Learning Portal (www.elearningnc.gov) Southern Regional Education Board

Use the VLC online degrees, courses, and standards as a starting point

http://www.elearningnc.gov/�



Southern Regional Education Board (SREB)

Valuable training materials and documentation

Statistics on distance learning Electronic Campus listings in 16

southeastern states Courses must meet minimum

standards and be approved by state coordinator

Few colleges participating



VLC - 33 Online Degree Programs

AA/Associate in Arts (A1010A) AA/Business Administration, Accounting,

Economics, Finance, & Marketing (A1010B)

AA/Business Education and Marketing Education (A1010C)

AA/Criminal Justice (A1010D) AA/English (A1010E) AA/English Education (A1010F) AA/History (A1010H) AA/Nursing (A1010I) AA/Political Science (A1010K) AA/Psychology (A1010L) AA/Social Science Secondary Education

(A1010M) AA/Sociology (A1010N) AA/Communication (A1010O) AA/Social Work (A1010Q) AA/Elementary Education (A1010R) AA/Special Education (A1010S)

AA/Liberal Arts (A1010U) AA/Information Systems (1010V) AA/Middle Grades Education (A1011A) AA/General Education (A1030O) AS/Biology/Biology Education (A1040A) AS/ Chemistry/Chemistry Education

(A1040B) AS/Mathematics (A1040E) AS/Mathematics Education (A1040F) AS/Associate in Science (A1040O) AAS/Accounting (A25100) AAS/Business Administration (A25120) AAS/ Business Administration/Human

Resources Management (A2512C) AAS/Business Administration/Marketing

and Retailing (A2512F) AAS/ Office Systems Technology (A25360) AAS/Paralegal Technology (A25380) AAS/Criminal Justice Technology (A55180) AAS/Early Childhood Education (A55220)



Virtual Learning Community ®

248 Curriculum, 38 Continuing Education VLC Course Template that meets SACS,

ADA, and Quality Matters ® standards Courses developed in Blackboard and

converted to Moodle Courses contain interactive content and self

assessments through NCLOR Courses written to meet Combined Course

Library (CCL) description and objectives NCCCS owns copyrights for all VLC content



VLC Support Centers-Technology Center

i3D learning objects Vetted these technologies and published

findings: Camtasia, Podcasting, Virtual Client, Thin Client, Flash Media, MS Office 2007, Respondus, ITunes U, Livescribe, Skype, Multi User Virtual Environments, Jing, SoftChalk You Tube, Blogging, Avatar Software

Conducted training sessions for VLC staff and for NC3ADL conferences

Second Life Virtual World environment and training

Editing a course in Bb 7.3 and converting to Bb 9.x



Quality & Assessment Center Online Student Services Project Network Architecture Analysis and

Recommendations Online course development research,

best practices, standards, and template

Checklists for Learning Objects, etc. ADA Project – 46 courses to be edited VLC Course Pilot, Spring 2010



Professional Development Center Developed training for creating learning objects,

using the NCLOR, best practices, etc. and created more than 50 learning objects through training

Training materials on Dragon Naturally Speaking, LiveScribe Smart Pens, Accessiblity Guidelines Training, Moodle, You Tube, Softchalk, Camtasia, Captivate, Jing, Second Life, and more, to be contributed to NCLOR this year

Conducted training for course developers at VLC orientations and conferences

VLC Course Pilot, Spring 2010



Strategic Plan

Address the needs of all stakeholders in a comprehensive plan

Describe your ideal program in 5-10 years Gap analysis of your existing program vs.

where you want to be What are the steps that will get you to that

end-state vision? Formulate the plan, get buy-in from

stakeholders, implement & assess



Strategic Plan – SDLC example



Questions?

Distance Education Program Development · PDF filecommunity college Less than 15% of ......

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