Distance Education Platform Evaluation---Carl Walker---University of Phoenix

Distance Education Platform Distance Education Platform EvaluationEvaluation

Which platform is best suited Which platform is best suited for Aurora Public School’s for Aurora Public School’s customer service training for customer service training for school office personnel?school office personnel?

Distance Education Platform Evaluation---Carl Walker---University of Phoenix

Problem IdentificationProblem IdentificationParental involvement increases student Parental involvement increases student achievementachievement We need excellent customer service We need excellent customer service from school office personnel to increase from school office personnel to increase parental involvement.parental involvement.

Distance Education Platform Evaluation---Carl Walker---University of Phoenix

Course DesignCourse DesignBasic concepts will be presented as Web Basic concepts will be presented as Web content modules. content modules. Our new office personnel will learn from our Our new office personnel will learn from our veterans through the sharing of experience and veterans through the sharing of experience and expertise.expertise.

Distance Education Platform Evaluation---Carl Walker---University of Phoenix

Needed FeaturesNeeded FeaturesWeb Content ModulesWeb Content Modules

–Easy to createEasy to create–Easy to useEasy to use

Web Discussion ForumWeb Discussion Forum–Easy to set upEasy to set up–Easy to useEasy to use

–Easy to monitorEasy to monitor

Distance Education Platform Evaluation---Carl Walker---University of Phoenix

PlatformsPlatformsWebCTWebCT

–Moderate priceModerate price–Intuitive, professional lookIntuitive, professional look

MoodleMoodle–Free and open source codeFree and open source code–Less intuitive and professionalLess intuitive and professional

eCollegeeCollege–Relatively expensive, designed Relatively expensive, designed for large universitiesfor large universities–Intuitive, modern lookIntuitive, modern look–Advanced features unavailable in Advanced features unavailable in other platformsother platforms

All three platforms have All three platforms have the needed Web content the needed Web content and discussion forum and discussion forum tools.tools.

Distance Education Platform Evaluation---Carl Walker---University of Phoenix

RecommendationRecommendationWebCT is our platform of choice.WebCT is our platform of choice.

–Appropriate, used by many public school districtsAppropriate, used by many public school districts–Affordable, shared across many fulfilled needsAffordable, shared across many fulfilled needs–Intuitive, effective for new distance learnersIntuitive, effective for new distance learners

Moodle is not Moodle is not intuitive enough.intuitive enough.eCollege is too eCollege is too expensive.expensive.