DiscoverLink Talent Mobile App › ... · •There is a new permission called “Mobile App...

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October 2019 DiscoverLink Talent Mobile App

Transcript of DiscoverLink Talent Mobile App › ... · •There is a new permission called “Mobile App...

Page 1: DiscoverLink Talent Mobile App › ... · •There is a new permission called “Mobile App Setup” that can ... Geofencing is a location-based service in which an app uses GPS or

October 2019

DiscoverLink Talent Mobile App

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DISCOVERLINK TALENT MOBILE APP

2© Copyright 2019 DiscoverLink, Inc.

1 2 3Setup Launch Prep Tin Can

4Course Settings

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MOBILE APP SETUP

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4© Copyright 2019 DiscoverLink, Inc.

THINGS TO KNOW: DEVICES

Supported Operating Systems

• Android 5.0+ (lollipop)

• iOS 11+

Mobile Device Management

• Mobile Device Management (MDM) support is available

• Please inform your DiscoverLink Account Manager if you plan to use MDM

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5© Copyright 2019 DiscoverLink, Inc.

THINGS TO KNOW: QR CODES

QR Code is scanned from Manager’s Dashboard

• Data collection includes: Device Name & Device ID• No DiscoverLink Talent user information is collected

Why scan from Manager’s Dashboard? • For store-based devices that are shared across

multiple learners• Access will always be available

QR Code is scanned from My Training

• Data collection includes: Device Name & Device ID• DiscoverLink Talent User ID

Why scan from My Training? • Learner wants the Mobile App on their own

device• When a learner is deactivated from DiscoverLink

Talent, their access to the Mobile App is revoked and any downloaded content is removed from their device

QR Code can be scanned from Manager’s Dashboard or My Training

Your Account Manager can discuss with you the best option to choose

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SETUP PROCESS: MOBILE-ENABLEMENT

Setup Process – Step 1

• Contact your Account Manager to discuss the best way to access the Mobile App (Store vs. Employee)

• Inform your Account Manager if your company uses Mobile Device Management software (MDM)

• Once your campus has been Mobile-enabled, you will see the QR code on the Managers’ Dashboard and/or My Training page

• Click on the QR code and verify the address is correct for your location (this is used when you have geofencing security enabled)

QR Code will only appear if your campus is mobile-enabled by DiscoverLink

DiscoverLink Enables Campus for Mobile

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SETUP PROCESS: DOWNLOAD APP

Setup Process – Step 2

• Go to either the Google Play Store (Android) or the App Store (iOS) and download the DiscoverLink Talent Mobile App

• If you use Mobile Device Management software, DiscoverLink will send to you the appropriate file type for your organization

Download the Mobile App

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SETUP PROCESS: SCAN QR CODE

8© Copyright 2019 DiscoverLink, Inc.

Setup Process – Step 3

• Open the Mobile App and begin the App setup

• Allow App to access device Camera

• Using the built-in App QR code scanner, scan the QR Code that appears in the Manager’s Dashboard and/or My Training

Scan the QR Code

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SETUP PROCESS: GEOFENCING

9© Copyright 2019 DiscoverLink, Inc.

Setup Process – Step 4

• Allow App to access device Location• Your geofence is based on physical address setup for your

location within DiscoverLink Talent• There is a perimeter boundary or radius default setting of 1

mile (can be configured per location)• If a Learner is within defined geofence they are

PERMITTED to access the App• If a Learner is outside defined geofence they are

DENIED access to App• There is a new permission called “Mobile App Setup” that can

turn off geofencing for a single session OR disable it until you turn it back on in Settings

Setup Geofencing Security

Geofencing is a location-based service in which an appuses GPS or Wifi to trigger a pre-programmed action whena mobile device enters or exits a virtual boundary set uparound a geographical location, known as a geofence.

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10© Copyright 2019 DiscoverLink, Inc.

SETUP PROCESS SUMMARY

• App icon can be customized for iOS (full launch)

Setup Process Summary

Setup Geofencing Security

Scan the QR Code

Download the Mobile App

DiscoverLink mobile-enables your campus

Mobile App is Ready!

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MOBILE APP LAUNCH PREPARATION

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LAUNCH PREP: ROLLOUT PLAN

12© Copyright 2019 DiscoverLink, Inc.

Phase 1Training Dept.

Phase 2Pilot Locations

Phase 3All Locations

We can turn on the QR code to any location.

This allows you to launch to a location

when it is ready!

BEST PRACTICE TIP!• When you are ready to roll out the Mobile App, your best

bet is to test it out in your Training Department first• Then rollout in phases to help minimize impact

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LAUNCH PREP: ADDRESS VERIFICATION

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• Go into Manage Hierarchy and run the Hierarchy Map Report to verify your location addresses are correct

• This is needed for geofencing security

• DiscoverLink can assist in entering addresses – just ask us!

Location Address Verification

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LAUNCH PREP: RESOURCES

14© Copyright 2019 DiscoverLink, Inc.

• Allow Ratings lets your users comment and rate each resource from 1 to 5 stars

• Show only when logged in – User must log in to view this resource

• Log in not required – Resource is visible on the app Resource page without logging in

• Show on app Home – Up to 4 important resources that show on the app home page, without clicking the Resources tab

New Resource Options

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LAUNCH PREP: MESSAGES

15© Copyright 2019 DiscoverLink, Inc.

• Deliver to store mobile app – Sends message to every store device, the newest 4 messages show up on the app home page

• Delete message on – Removes the message from the history after the specified date

New Messaging Options

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DISCOVERLINK TALENT TIN CAN

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WHAT IS TIN CAN?

17© Copyright 2019 DiscoverLink, Inc.

• Tin Can is the next evolution of SCORM specification

• Tin Can records learning in the form of “Action Statements”…

• For example: “John passed Guitar 101”, or “Josh read Business Ethics”

• These statements are sent to what is called a “LRS”

What is Tin Can?

What is an LRS?

• A Learning Record Store (LRS) is a place where learning statements are stored

• The LRS acts as a repository for these learning statements and then sends those statements to the LMS

• When Tin-Can API statements are created, they are sent to an LRS

• Tin Can • xAPI• Experience API

“AKA”

Offline Training

Track learning outside of LMS

Mobile Learning

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DISCOVERLINK TALENT TIN CAN

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Can take training totally offline

Technically true but with some caveats

New store openings& Group training

Bad network connectivity

Primary Use CasesMisconception

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TIN CAN MAIN BENEFIT

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Course streamingLMS

LMS statements (initialize, status, completion)

SCORM Online learning

Improves completion rate and learner experience for locations with limited bandwidth

LMSLRS

Course downloaded to the local device

Tin Can offline learning with course playing from device

LMS statements stored on device until online When online

LMS statements (initialize, status, completion)

LMSLRS

Course downloaded to the local device

Tin Can online learning with course playing from device

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DISCOVERLINK TALENT TIN CAN

20© Copyright 2019 DiscoverLink, Inc.

1 Upload Tin Can published course

2

Click Download to view all

downloadable courses

3

Download the course

When you update a Tin Can course, it will immediately appear in the App.

Chicago

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21© Copyright 2019 DiscoverLink, Inc.

POSTING TIN CAN CONTENT TO CAMPUSUploading Tin Can Courses in Manage Content

• Upload your Tin Can published courses in Manage Content the same way you upload courses today.

• Once the system recognizes that the course is Tin Can published, the upload screen will ask you whether you want your Tin Can course made available for download.

• Check the box to make your Tin Can course available for download.

“TinCan course” option only appears if the course has been published for Tin Can in the authoring tool

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For courses to run properly when downloaded to the Mobile App:▪ Each course will need to

be republished for Tin Can.

▪ Each course will need to be overwritten on your campus.

▪ Be sure to test your republished courses.

PUBLISHING CONTENT FOR TIN CAN API

22© Copyright 2019 DiscoverLink, Inc.

BEST PRACTICE TIP!▪ Do not immediately republish

all your custom courses.

▪ Pick 3-5 courses

▪ Create a plan

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THANK YOU

discoverlink.com

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APPENDIX

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25© Copyright 2019 DiscoverLink, Inc.

REPUBLISHING COURSES IN STORYLINE

• App icon can be customized for iOS (full launch)

Change the Output setting for LMS to Tin Can API. This is the only setting you need to change.*

*DiscoverLink recommends publishing in Modern Player using the complete course trigger for tracking. For more information, contact [email protected].

NEVER select to use to Articulate Mobile Player API.

NEVER set your course to launch in a new window (it will not open in the App)

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26© Copyright 2019 DiscoverLink, Inc.

REPUBLISHING COURSES IN RISEWhen you are ready to publish your course, select Export from the upper right corner.

From Export screen, make the following selections:

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REPUBLISHING COURSES IN CAPTIVATE

▪ From menu, Go to Quiz/Quiz Preferences

▪ Check the box for Quiz: Enable reporting for this project

▪ Select LMS: Other Standard LMSs

▪ Select Standard: xAPI▪ Hit Enter or OK button