Discovering your phone

Installation

TB30

Guide

You do not have to change the settings of your phone. Connect it directly to your ADSL BOX or to your router and it will automatically configure itself in less than 3 minutes.

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S UMMARY

TB30 - Summary

TB30

CONTENTSA. Verify the contents of your package . . . . . . . . . . . . . . . . . . . . . . 4INSTALLING A. Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6PRESENTATION OF THE TELEPHONEA. Connetion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7B. The phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9NETWORK A. From conventional telephony to VoIP . . . . . . . . . . . . . . . . . . . 10BASIC FUNCTIONALITIES A. Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11B. Pick up a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11C. Hang up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11D. Manage the calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12E. Access your voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12PERSONNALISATION A. Change the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13B. Change the ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13TELEPHONY SERVICES A. Manage the call transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14B. Call logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15C. Post supervision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16D. The phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-18E. Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19F. Move in and out of a conference call . . . . . . . . . . . . . . . . . . . 20G. The call signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20H. Hide number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21I. Index of the drop-down menus . . . . . . . . . . . . . . . . . . . . . . . . 22J. Custom configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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DCEXT LAN PC

TB30 - Contents

ONTENTSC NSTALLINGI

TB30 - Installing

Verify the contents of your packageA

1 Handset2 Handset cable3 Telephone base

4 RJ45 Ethernet cable5 Power adaptor6 Stand

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AssemblyA

1. Clip the stand 6 to the telephone base 3 .

2. Plug the handset 1 to the handset connector on the back of the base 3 .

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C610 - zoom sur le combinéTB30 - Installing TB30 - Presentation of the telephone

Connection A

1 Port for connecting a headset.

2 Port for connecting the handset.

3 RJ45 Port: (optional)

4 AC power port: to connect the AC adapter (included).

5 � �RJ45 Network: to connect the phone to your ADSL Box or router (LAN connection).

6  �RJ45�PC�port : (optional) to connect your computer to the network via the phone.

DCEXT LAN PC

DCEXT LAN PC

1. Connect the Ethernet cable 4 under the base : 3rd connector from the left 5 .

2. Connect the AC adapter 5 under the base 3 : 2nd connector from the left 4 .

TIP

TIP If you connect a PoE switch (Power over Ethernet) on the network

jack 5 , the phone will be ope rating without plugging an AC adapter.

RESENTATION OF THE TELEPHONE

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TB30 - Presentation of the telephone

History Menu Modes

On callin 0618999999

00:00:13

F1

F2

F3

F4

F5

F6

F7

F8

F9

F10MENU COK

2 31

5 64

8

o

97

ABC

GHI

PQRS

JKL

TUVWXYZ

MNO

DEF

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THE NAVIGATION KEYSFour arrow keys to move through menus, and an «OK» button to confirm the choice made.

THE DISPLAY gives you the following information: Date; Time; Post number.

THE FUNCTION KEYSPre-programmed for specific functions (e.g. to record a number on a key). They can also be used for supervision of other positions (the function key corresponding will be lit if it’s already communicating, it will flash to indicate an incoming call and it will be off if the other position is available for a call to be transferred).

SELECTION BUTTONSTo select on the navigation tab (functions at the bottom of the display)..

THE�CANCEL�BUTTON To clear an entry or go back to the previous level of a menu.

� THE�« MENU »�BUTTON To access the phone personalisations (ringtones, language...).

THE PHONE BOOK To access the directory of phones or the last 10 numbers dialed.

� THE�DOUBLE-ARROW�BUTTON�To pogram a function.

THE VOICEMAIL BUTTON To access to your voicemail.

THE MUTE BUTTON To mute the microphone of your telephone.

THE HEADSET BUTTONTo activate the handsfree headset.

� THE�BUTTONS�«VOL+»�AND�«VOL-»To adjust the ringer volume or the other person’s during a communication.

THE HANDSFREE BUTTON To communicate without using the telephone set.

THE NUMERIC KEYPAD For numbering.

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14

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The phoneB

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TB30

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N ETWORK

TB30 - Network

A CONNECTION TO THE NETWORK:

1. Connect the LAN port to a free Ethernet port on your ADSL Box using the supplied cable 4 .

*ADSL Box: modem/router that uses ADSL technology to connect to the Internet.

DCEXT LAN PC

THE�«PLUG�&�PHONE»�SOLUTION�EXPECTS:

Some requirements: An Internet connection. A DHCP enabled on your network

(by default on any ADSL Box*).

Using the PC port, you can connect another network device (other device, PC, ...) to this jack. If you no longer have free Ethernet port on your ADSL box, plug the Ethernet cable from your phone to the ADSL Box instead of your PC and then connect your PC to the PC port of the phone.The phone’s internal switch will connect your PC to the rest of the network.

Example of use: put the phones in cascade to avoid laying new cables for each phone to the ADSL Box

TIP

TIP

From conventional telephony to VoIPA

ASIC FUNCTIONALITIESB

TB30 - Basic functionalities

Make a callA

Pick up a call

Hang up

B

C

TO�REACH�SOMEONE�INTERNALLY�OR�EXTERNALLY,� THERE ARE SEVERAL POSSIBILITIES:- by typing the number: 1. Pick up the hanset or 1. Dial the number 14.2. Dial the number 14 ou 2. Pick up the hanset.- with the phone book:1. Select the contact in the phone book.2. Pick up the handset.- in «Hands Free» mode:1. Press the «Handsfree» 13.2. Dial the number 14.(To return to normal mode (handset), press again «Hands Free» button 13).

TO ANSWER A CALL (To answer a call (indicated with sound, light, or both):1. Lift the handset -�Or�in�«handsfree»�mode,�press the «Hands Free» button 13.

You can also put a call in secret mode (handset’s microphone is muted) by pressing the Mute button 10 which prevents the caller from hearing you. To switch back to normal mode, press the Mute button again.N

OTE

NO

TETO HANG UP OR END A CONVERSATION:1. Placing the handset down.- Or in «handsfree» mode by pressing again the «Handsfree» 13 button.

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TB30 - Basic functionalities

Manage the calls

Access your voicemail

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When you call, you can:

TRANSFER THE CALL : 1. Press on « Newcall » [left selection button

4 ] and dial a new number.2. Press on the «Tran» button to transfer

the call [right navigation key 1 and rught selection button 4 ].

PUT A CALL ON HOLD: 1. Press button « Hold » to put the person

on hold. You can make a second call with « Call » [left selection button 4 ] or take the line with «Retriv» [right selection button 4 ].

To access your voicemail (to listen your new or old messages, and to customize your greeting message), you simply call «123» and you’ll be guided by the voice server.Calls to the voicemail are free.

Hold End Newcall

On callin 0618999999

00:00:13

F1

F2

F3

F4

F5

F6

F7

F8

F9

F10MENU COK

F1

F2

F3

F4

F5

F6

F7

F8

F9

F10MENU COK

Hold End Newcall

On callout *2*1*09721010

10#

00:00:04

From an outside line, you can also access or set your voicemail by dialing 0330 684 0106. In order to identify you, the voice server will ask you to enter the number of your «Plug & Phone» and the password of your voicemail (this password can be configured in your Manager: SIP => choose the line => Voicemail => Password for answering machine).

TIP

TIP

ERSONNALISATIONP

TB30 - Personnalisation

Change the date and timeA

Change the ringtoneB

You don’t have to set the date and time of your phone: your «Plug & Phone» phone will be automatically set to the right date and time.

YOUR PHONE HAS SEVERAL RINGTONES IN MEMORY THAT YOU CAN CHOOSE AT YOUR CONVENIENCE:

1. Press the Menu 6 .

2. Then «Config» [middle selection button 4 ].

3. On the screen, select «Ring tones» in the menu by pressing «Select» [left selection button 4 ].

4. On the screen, select «Type of ringing» in the drop-down submenu by pressing «Select» [left selection button 4 ].

5. Confirm your selection with the OK button 1 .

History

Back

Ringtones

Back

Contact adjustmentDates

BackPlay

Use the «Play» to listen to the ringtone before validation.TIPTIP

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TB30 - Telephony services

ELEPHONY SERVICES T

TB30 - Telephony services

Manage the call transfersA1. Take the call, put the caller on hold

pressing the «Hold» [left selection button 4 ].

2. Press «Call» [left selection button 4 ] and press the OK button 1 .

3. Type the number with the numeric keypad 14 or from the phone Book 7 , and press the Tran selection button [right navigation button 1 then right selection button 4 ].

F1

F2

F3

F4

F5

F6

F7

F8

F9

F10MENU COK

NewcallHold End

On callout *2*1*09721010

10#

00:00:04

Call Retriv

Call waitingIn Line 1

00:00:13

F1

F2

F3

F4

F5

F6

F7

F8

F9

F10MENU COK

F1

F2

F3

F4

F5

F6

F7

F8

F9

F10MENU COK

Swap Call Conf

Out Line 1

In Line 2

you can also use numbers in shortcut keys (e.g. F1) following the following procedure:- Pick up the call,- Press the shortcut key (e.g. F1)- Select «Trsf» at the bottom of the screen.

TIP

TIP

Call logsBTHE PHONE’S DISPLAY CAN GIVE YOU INFORMATION ON THE VARIOUS INCOMING AND OUTGOING CALLS FROM YOUR PHONE:

1. Press «History» [left selection button 4 ] to access the calls menu.

2. On the screen, select «Missed calls» on the menu for a list of missed calls on your phone, and press the OK button 1 .

3. On the screen, select «Outgoing calls» on the menu for a list of outgoing calls from your phone, and press the OK button 1 .

4. On the screen, select «Received Calls» in the menu for a list of incoming calls to your phone, and press the OK button 1 .

5. On the screen, select «Clear log» in the menu to reset all call lists (missed, dialed and incoming), and press the button OK 1 .

History

Select Exit

Call historyMissed callsOutgoing callsReceived calls

Select Exit

Call historyMissed callsOutgoing callsReceived calls

Select

Call historyMissed callsOutgoing callsReceived calls

Exit

Select

Call historyOutgoing callsReceived callsClear log

Exit

When a call is added to the list of missed calls, a message will appear on the home page of your phone. To clear this warning, you have two options:- Go to «Clear log» in the «History» to reset your list,- Go to «Missed calls» in the «History» to clear the warning.N

OTE

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TE

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TB30 - Telephony services

Post supervisionCTo view the status of other positions and/or intercept their calls, you must program the lights or sounds for the shortcut keys F1 to F10 14 (for example, you’re on post 1 and your employee, who is on the post 2, is on a call; programming a supervision on your post, you will know whether the post 2 is on a call with the light or sound indicator).

KEEPING�THE�SAME�EXAMPLE,�WE�PROGRAM�THE�POST�1�ON�SUPERVISION�WITH�SHORTCUT�KEY�F9,�TAKING THAT THE LINE IN POST 2 IS 020 1010 2020.

1. Press «Menu» [middle selection button 4 ].

2. On the screen, select «Supervision» in the menu, and press the OK button 1 .

3. On the screen, select: - « Silent » in the submenu to setup the light

indicator, and press the OK button 1 ; - « Ringtone » for a ring indicator.

4. Enter the key number you want to use for the supervision, and press the OK button 1 .

5. Enter the line number of the post concerned (e.g. on post 2: «020 1010 2020»), and press «OK» [middle selection button 1 ].

If the programming is correct, when the post 2 is online (No. 020 1010 2020), the F9 key indicator will light up on the post 1 (position we have programmed), or it’ll beep or play the ringtone. If from post 1 you want to intercept the supervision call, simply press the corresponding key.

Group callHistorycall

Select Exit

Back

Key number9_

OK Exit

SilentRedialRingtoneDeactivateCheck status

Back OK Exit

02010102020

Phone number

Back OK Exit

F1

F2

F3

F4

F5

F6

F7

F8

F9

F10MENU COK

Save

Speed Dial

Type the number:

02010102020_

Cancel

The phone bookDTO SAVE A CONTACT IN YOUR PHONE BOOK:

1. Dial your number using the numeric keypad 14.

2. Press «Save» [left selection button 4 ] Enter the name of a group (optional, if no group, select «Next»). Enter the full name of the book where to save the contact (or the service name, organization…) then confirm with OK 1 .

3. Enter the name of the phone book entry (optional, if not, select «OK»).

02010102020

Save

Type the number:

Cancel

Speed Dial

Full name:

Stefi_

Exit >Abc

Enter the group:

Media_

Exit >Abc

The function key «>Abc» toggles entering lowercase to uppercase or to enter numbers. The function key «Select» at the time of a group creation displays the list of existing groups and lets you select the correct directory. You can also share your contact with all phones of your group. Similarly, recording a contact in the «OVH Manager» is copied directly on the phone).

TIP

TIP

A name cannot contain spaces, replaced them by the «+» sign.NOTENOTE

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TB30 - Telephony services

The phone book (suite)DTO DELETE A CONTACT FROM YOUR LIST:

1. Press the « Address book » button 7 , and select the name the contact to delete from the dropdown menu using the navigation keys 1 .

2. Press « Details » [middle selection button 4 ].

3. Press « Delete » [middle selection button 4 ]. Confirm your choice with «Select» [middle selection button 4 ].

TO EDIT A CONTACT:

1. Press the «Address book» button 7 , and select the name the contact to edit from the dropdown menu with the navigation keys 1 .

2. Press «Edit» [left selection button 4 ].

3. Follow the steps to change the information desired, and select « Exit » (to cancel the changes) or « Nex t» (to move to the next page).

ExitEdit

Contacts

Search Select Exit

Deleted contactPhone book

0618999999

BackEdit Delete

0618999999

BackEdit Delete

ConferenceETO�ACTIVATE�A�CONFERENCE�CALL�WITH�SEVERAL�PARTIES,MAKE OR ANSWER A CALL:

1. Press « Hold » [left selection button 4 ].

2. Press « Call» [left selection button 4 ], and dial the number for the second person using the numeric keypad 14 . Validate with the OK button 1 .

3. Press « Conf » [right selection button 4 ] to achieve a three-way conversation.

0618999999

NewcallHold End

On call

In Line 1Call waiting

Call Retriv

Out Line 1In Line 2

Swap Call Conf

to have more employees in conference, just repeat the action (within the limits of your connections simultaneously on the TB30) via « Call » [left selection button 4 ].TI

PTI

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TB30 - Telephony services

Move in and out of a conference

The call signal

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G

DURING�A�CONFERENCE�CALL,�TO�SWITCH�TO�A�PRIVATE�COMMUNICATION�WITH THE CALLER AT THE TOP OF THE CONFERENCE LIST:

1. Press «Swap» [left selection button 4 ] as many times as needed to select the desired number (the number appears in the list). During the private conversation, the other interlocutors will be waiting.

2. To return to a general conference, press «Conf» [central selection button 4 ].

When a caller tries to reach you while you are already on another call, its number will appear on the screen and a beep will alert you. Press « Answer » [middle selection button 4 ] to take this new call (your line did not sound «busy» for him).

NB  La tonalité de votre ligne n’indique pas un poste occupé.

*Désactivable dans votre espace client.

Out Line 1In Line 2

Swap Call Conf

Hide numberHTO HIDE THE PHONE NUMBER WHEN YOU MAKE A CALL OR WHEN SOMEONE CALL:

1. Press «Menu» [middle selection key 4 ].

2. On the screen, select «Preferences» from the menu, and press the OK button 1 .

3. On the screen, select «Display my Number» in the sub-menu, and press the button OK 1 .

4. On the screen, select « Display my Number » in the sub-menu, and press the button OK 1 .

5. On the screen, select the desired option in the sub-menu (2 choices: « When I call » and « To the caller »), and press the OK button 1 .

History

Exit

Speed dialing

Display my number

To the callerWhen I call

BackExitSelect

ExitSelect

Anonymous callsDisplay my number

Call waiting

Back

Back

Display my number

NoCheck status

Yes

ExitSelect

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TB30 - Telephony services

http://www.ovh.co.uk/VoIP/phones/thomson_tb30/

FOR�A�COMPLETE�LIST,�REFER�TO�THE�FOLLOWING�ADDRESS:FOR�A�COMPLETE�LIST,�REFER�TO�THE�FOLLOWING�ADDRESS:

===History===-Missed calls-Outgoing calls-Received calls-Clear log

=== Menu ===-Calls on parking-Function keys-Speed dialing-Forward calls-Group Call-Supervision-Call Log-Modes-Preferences

===Modes=== -Do not disturb-Anonymous-Forward Call -Lock-Absent

Summary «Menu»:===Admin===-View parameters-Set parameters

===Config===-Ring tones-Contrast adjustment-Dates-Hour-Alarm-Languages

To take advantage of advanced features, refer to the configurations from of the client area (the «OVH Manager»).

For example:- The Interactive Voice Response (IVR),- Number portability,- Call in one click (Click2Call) - Etc.

Index of the drop-down menus

Custom configurations

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020 7357 6616

For�further�information,contact the helpline at:

Visit our FAQ at the following address: help.ovh.co.uk/TelFaq

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