Disater Recovery: Minimizing Business Interruption
Transcript of Disater Recovery: Minimizing Business Interruption
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877-671-HELP
Minimizing Business InterruptionMinimizing Business Interruption
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• 1929 – Founded by Marion E. Wade as a moth proofing company
• 1947 – ServiceMaster became incorporated
• 1952 – Expanded to carpet cleaning, establishing one of America’s first franchise businesses
• 1962 – Took expertise to healthcare arena and pioneered what is now known as outsourcing
• 1980 – Began servicing education market and expanded to business & industry
• 1991 – Established QRV Network for insurance industry professionals
• 2001 – Becomes a Six Sigma company, demonstrating our commitment to excellence
• 2009 – Continues as leader in service industry with more than 5,400 independently owned and operated service providers
ServiceMaster Clean: A proud history of service
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Pre-Loss Agreement
• Allows Wheeler Interests to pre-qualify ServiceMaster Clean as their vendor of choice so that immediate action can be taken to mitigate loss in the event of a disaster.
• If disaster occurs and after initial mitigation, a scope of work will be filled out and you may choose to perform any of your own reconstruction.
• Designed to be a critical part of the disaster recovery plan.
One Call…1.877.671.HELP
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• Consistency
– Consistent service provided by our nationwide network.
– Consistent pricing with a pre-defined national pricing schedule and centralized billing.
• Priority response with quality service 24/7/365.
• Dedicated team, trained specifically to meet the needs of Wheeler Interests.
• Intranet access to keep track of your claims while they are still happening.
Benefits of a Disaster Recovery Plan
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• Onsite within 2 to 4 hours to minimize business interruptions and reduce financial loss.
• Dedicated effort to return you to pre-loss conditions as quickly as possible.
• National presence to handle any size job, minor or catastrophic, at any hour of the day or night.
• Unconditional Guarantee – Superior results, courteous and timely customer support, and conscientious cost control.
• All technicians are trained, uniformed, and certified to perform any service provided.
Priority Response and Quality Service
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• One number, single source solution.• Always available when a disaster strikes in any part
of the country. • Local and regional account manager assigned to
assist in answering any questions from any representative of Wheeler Interests.
ServiceMaster’s KEY Team
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• Water, Storm & Wind Damage• Fire & Smoke• Full Environmental and Construction
Services• Thermal Imaging• Secured Document, Files & Media
Recovery• Trauma Scene Clean-Up• Infectious Disease Outbreak Response • Consulting
Services
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• Water extraction
• Anti-microbial Application
• Drying and Dehumidification
• Disinfecting and Sanitizing
• Thermal imaging to map water path
Water Damage Restoration
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• Emergency Pre-Cleaning
• Content Cleaning
• Wall and ceiling cleaning
• Deodorization
Fire and Smoke Restoration
Expert knowledge of the chemical make-up of fire and proper remediation techniques.
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• Containment and removal of contaminated substance such as soil
• Air assessment and sampling with an outline of scope of work for remediation
• Safety specific measures followed
Environmental Services
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• Certified Level 2 Thermographers on staff
• Detects surface temperature changes
• Effective moisture and heat detection
• Can help prevent losses by recognizing problems before they cause a disaster
• Documentation – complete expert documentation and photographs
Thermal Imaging
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• Secure restoration or shredding/disposal of sensitive confidential documents
• Document and file freeze drying
• Computers, hard drives, phone systems restoration when possible
• Fine art and photograph restoration
Documents, Files and Media Recovery
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• Professionally trained and IICRC Certified Technicians and Project Managers
• Environmental Stewardship Policy
• Liability and Worker’s Compensation Insurance
• HazMat, HazWoper, HazCom, OSHA training
Safety and Compliance
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Local Response.National Resources.
Focus on your business…not your recovery.
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Weather any storm with us!