Dirk Göhmann – DocOps – User Documentation Coming Full Circle with Agile, soap! 2015
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DocOps User Documentation Coming Full Circle with Agile DIRK GÖHMANN – [email protected] MANAGER EMEA ENGINEERING SERVICES, CA TECHNOLOGIES OCTOBER 9, 2015
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Transcript of Dirk Göhmann – DocOps – User Documentation Coming Full Circle with Agile, soap! 2015
DocOps
User Documentation Coming Full Circle with AgileDIRK GÖHMANN – [email protected] EMEA ENGINEERING SERVICES, CA TECHNOLOGIESOCTOBER 9, 2015
Agile & Technical Writing• Communication• User-centric• Cross-functional• Incremental• Customer validation
DocOps Principles I• Collaboration• Scenarios• Curation• Ease-of-use• Feedback channel• Articles• Content organization