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SubjectName: SOFTWARE PROJECT MANAGEMENT

SubjectCode:MBA543 PaperCode:SPM

DIRECTORATEOFDISTANCEEDUCATION

INTEGRALUNIVERSITY,LUCKNOW



(W.e.f.JULY2016Session)

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UNIT ChapterName

Unit-1 SOFTWARE ENGINEERING AND SOFTWARE DEVELOPMENT

Unit–2 SOFTWARE PROJECT MANAGEMENT

Unit–3 THE INFORMATION NEEDS OF PROJECT MANAGEMENT

Unit–4 SOFTWARE METRICS

Unit–5 PROJECT PLANNING

Unit–6 THE PHASE PLAN

Unit–7COST ESTIMATION, RISK ASSESSMENT AND THE SOFTWARE

PROJECT

Unit–8 MANAGING A PROJECT IN PRACTICE

Unit–9 EXECUTING THE REQUIREMENTS ANALYSIS PHASE

Unit–10 EXECUTING THE SYSTEM DESIGN PHASE

Unit–11 EXECUTING THE DETAILED DESIGN PHASE

Unit–12 EXECUTING THE IMPLEMENTATION PHASE

Unit–13 WHAT IS QUALITY ASSURANCE?

Unit–14 PLAUNING FOR QUALITY

Unit–15 ENSURING QUALITY IN THE TESTING PROCESS

Unit–16 AN EXPERIMENTAL APPROACH TO QUALITY ASSURANCE



Unit–17 QUALITY STANDARDS FOR SOFTWARE SYSTEMS



SOFTWARE PROJECT MANAGEMENT

UNIT-1 SOFTWARE ENGINEERING AND SOFTWARE DEVELOPMENT

Introduction

Requirements Analysis

Development of the System And Acceptance Tests

Information Command

System Design

Detailed Design

Implementation

Validation and Verification

Mathematical Verification

Maintenance

Review Questions

Further Readings

UNIT-2 SOFTWARE PROJECT MANAGEMENT

Introduction

Management Functions

Organizing

Staffing

Monitoring

Controlling

Innovating

Representing

The Initial Planning Of A Software Project

Monitoring The Progress Of A Project

Solution

Other Life-Cycles

Object-Oriented Development

Parallel Development

Formal Methods

Review Questions

Further Readings

UNIT-3 THE INFORMATION NEEDS OF PROJECT MANAGEMENT Introduction

System Testing

Test Number

Software Configuration



Supporting Software

Review Questions

Further Readings

UNIT-4 SOFTWARE METRICS

Introduction

Measurement and the Software Project

Result Metrics and Predictor Metrics

Example Metrics

Cycloramic Complexity Metrics

Review Questions

Further Readings

UNIT-5 PROJECT PLANNING Introduction

The Project Plan

The Project Introduction

The Project Description

System Design Phase

Implementation Phase

Review Questions

Further Readings

UNIT-6 THE PHASE PLAN Introduction

Task Identification

Task Sequencing

The Phase Plan

Review Questions

Further Readings

UNIT-7 COST ESTIMATION, RISK ASSESSMENT AND THE SOFTWARE

PROJECT Characteristics of The Application

The Degree of External Involvement In The Project

Customer-Specific Factors

Developer-Specific Factors

Hardware Factors

Software Factors

Maintenance Factors

Staff Factors

Customer Factors



Computer Factors

The Cost Estimate

Review Questions

Further Readings

UNIT-8 MANAGING A PROJECT IN PRACTICE

Introduction

Practical Project Management

Review Questions

Further Readings

UNIT-9 EXECUTING THE REQUIREMENTS ANALYSIS PHASE

Introduction

Subcontract Management

Software System Engineering

Analysis of Existing Computer Facilities

Interface Definition

Quality Assurance

Configuration Management

Review Questions

Further Readings

UNIT-10 EXECUTING THE SYSTEM DESIGN PHASE

Introduction



Computer Selection Studies

Devising Scenarios

Documenting- Forward Traceability and Reverse Traceability

Preparing the Interface Control Document

Carrying Out the System Design Review

Quality Assurance


Review Questions

Further Readings

UNIT-11 EXECUTING THE DETAILED DESIGN PHASE

Introduction



Quality Assurance

Software Production



Carrying Out Detailed Design Reviews

Carrying Out Simulation and Modelling

Completion of Software to Support Testing


Review Questions

Further Readings

UNIT-12 EXECUTING THE IMPLEMENTATION PHASE

Introduction



Preparing the Operating Instructions Manual

Restarting the System After An Error State

System Monitoring

Preparing the User Guide

System Monitoring

Quality Assurance

Software Production

Carrying Out the Program Walk-Through

Preparing the Unit Development Folder


Review Questions

Further Readings

UNIT-13 WHAT IS QUALITY ASSURANCE?

Introduction

Review Questions

Further Readings

UNIT-14 PLAUNING FOR QUALITY

Introduction

The Quality System

The Quality Plan

System Specification Format

Applicable Non-Hctional Requirement(S)

Numbered For Identification Later In Project.

Reviews Associated With Requirements Analysis

Internal System Specification Reviews

The Project Manager.

Procedures For Integration Tests

Assessing The Quality Plan

Although It Is Normally Separately Bound.



Review Questions

Further Readings

UNIT-15 ENSURING QUALITY IN THE TESTING PROCESS

Introduction

Documentation Produced

Sys Ready

Review Questions

Further Readings

UNIT-16 AN EXPERIMENTAL APPROACH TO QUALITY ASSURANCE

Introduction

The Clean room Experiment

Mathematical Verification

Review Questions

Further Readings

UNIT-17 QUALITY STANDARDS FOR SOFTWARE SYSTEMS

Introduction

Conformance Testing

Deviance Testing

Issues In Quality Standards For Safety-Critical

Software

The Procurement Of Safety-Critical Software

Safety Life-Cycle Model

The Analysis Of Safety-Critical Hazards

Review Questions

Further Readings

SubjectName: DATABASE MANAGEMENT SYSTEM

SubjectCode:MBA544 PaperCode:DBMS






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UNIT ChapterName

Unit-1 INTRODUCTION

Unit–2 DATA MODELING USING ENTITY-RELATIONSHIP APPROACH

Unit–3 RELATIONAL MODEL

Unit–4 SQL

Unit–5 RELATIONAL DATABASE DESIGN AND NORMALIZATION

Unit–6 QUERY PROCESSING

Unit–7 CONCURRENCY CONTROL TECHNIQUES

Unit–8DATABASE RECOVERYTECHNIQUES

Unit–9 DISTRIBUTED DATABASES AND CLIENT-SERVER ARCHITECTURES

Unit–10 CONVENTIONAL DATA MODELS AND SYSTEMS



DATABASE MANAGEMENT SYSTEM

UNIT-1 INTRODUCTION

Introduction

Data Processing Vs. Data Management Systems

File Oriented Approach

Database Oriented Approach to Data Management

Difficulty in accessing data.

Characteristics of Database

Advantages and Disadvantages of a DBMS

Instances and Schemas

Data Models

Database Languages

Database Administrators and Database Users

DBMS Architecture and Data Independence

Types of Database System

Review Questions

Further Readings

UNIT-2 DATA MODELING USING ENTITY-RELATIONSHIP APPROACH

Introduction

Methodology

Data Modeling As Part of Database Design

Requirements Analysis

Steps In Building the Data Model

Identifying Data Objects and Relationships

Attributes

Relationships

Naming Data Objects

Object Definition

Developing the Basic Schema

Review Questions

Further Readings

UNIT-3 RELATIONAL MODEL Introduction

Relational Model Concepts



Relational Model Constraints

ER-to-Relational Mapping

Relational Algebra

Review Questions

Further Readings

UNIT-4 SQL

Introduction and History

What is SQL?

Characteristics of SQL Commands

Transaction Control Language in SQL(TCL)

Constraints in SQL

Indexes in SQL

How It Works

Review Questions

Further Readings

UNIT-5 RELATIONAL DATABASE DESIGN AND NORMALIZATION Introduction

Informal Design Guidelines for Relational Schemas

Semantics of the attributes

Reducing the redundant values in tuples

Reducing the null values in tuples

Decompositions

Functional Dependencies

Identifying Functional Dependencies

Trivial Functional Dependencies

Inference Rules for Functional Dependencies

Multivalued Dependencies

Relational Database

Second Normal Form

Review Questions

Further Readings

UNIT-6 QUERY PROCESSING Introduction

Query Optimization

Internal Representation

Logical Transformations

Heuristic in Query optimization



Basic Algorithms for Executing Query Operations

Projection

Join

Nested Iteration

Using Indexes

The Sort Merge Method

Simple Hash Join Method

Grace Hash-Join Method

Aggregation

Review Questions

Further Readings

UNIT-7 CONCURRENCY CONTROL TECHNIQUES Introduction

What is concurrency control?

Transaction properties

Implementing Atomicity

Incorrect Analysis Problem

Inconsistent Retrievals

Serializability

Serializable schedule

Locking

Multiversion Concurrency Control Techniques (MVCC)

Requirements of Multi-Version Concurrency systems

Approaches to Multi-Version Concurrency

Review Questions

Further Readings

UNIT-8 DATABASE RECOVERYTECHNIQUES

Introduction

Recovery Concepts

Caching (Buffering) of Disk Blocks

Write-Ahead Logging, Steal/No-Steal, and Force/No-Force

Checkpoints in the System log and Fuzzy Check pointing

Transaction Rollback

Recovery Using Deferred Update in a Single-User Environment

Deferred Update with Concurrent Execution in a Multi user

Environment

Transaction Actions That Do Not Affect the Database

Recovery Techniques Based On Immediate Update



UNDO/REDO Recovery Based on Immediate Update with

Concurrent Execution

Shadow Paging

An example of shadow paging.

Database Backup And Recovery From Catastrophic Failures

Review Questions

Further Readings

UNIT-9 DISTRIBUTED DATABASES AND CLIENT-SERVER ARCHITECTURES

Introduction

Parallel Versus Distributed Technology

Advantages and Disadvantages of Distributed Databases

Data Fragmentation

Data Replication and Allocation

Types of Distributed Database Systems

Semantic Heterogeneity.

Query Processing in Distributed Databases

Data Transfer Costs of Distributed Query Processing

Example to illustrate volume of data transferred.

An Overview of Client-Server Architecture

Review Questions

Further Readings

UNIT-10 CONVENTIONAL DATA MODELS AND SYSTEMS

Introduction

Network Data Modeling Concepts

Special Types of Sets

Stored Representations of Set Instances

Constraints in the Network Model

Retention Options (Constraints) on Sets

Data Manipulation in a Network Database

Basic Concepts for Network Database Manipulation

Currency Indicators

Hierarchical Database Structures

Occurrences of Parent-Child Relationships.

Review Questions

Further Readings

SubjectName: E-COMMERCE

SubjectCode:MBA545 PaperCode:E-C






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UNIT ChapterName

Unit-1 THE E-COMMERCE PHENOMENON

Unit–2 DESIGNING YOUR WEBSITE

Unit–3 THE DEVIL IS IN THE DETAILS

Unit–4 SERVER HARDWARE

Unit–5 REDUNDANCY

Unit–6 CONNECTIVITY

Unit–7 SECURITY

Unit–8 INFRASTRUCTURE SOFTWARE

Unit–9 E-COMMERCE SOLUTIONS

Unit–10 ADJUNCT SOFTWARE

Unit–11 QUALITY ASSURANCE

Unit–12 WEBSITE MAINTENANCE AND MANAGEMENT

Unit–13 CONSULTANTS AND VENDORS

Unit–14WEB-HOSTING SERVICES

Unit–15 SEARCH ENGINES AND DIRECTORIES

Unit–16 CUSTOMER SERVICE



Unit–17 LOGISTICS AND ORDER FULFILLMENT

Unit–18 FINAL THOUGHTS



E-COMMERCE

UNIT-1 THE E-COMMERCE PHENOMENON

Introduction

The E-Commerce Decision

The Brick-And-Mortar’s Decision

An Entrepreneur’s New Web Venture

The Essentials

Why Go To The Web?

Look Before You Leap

Website Models

Review Questions

Further Readings

UNIT-2 DESIGNING YOUR WEBSITE

Introduction

What’s Your Line?

Target “Your” Customers

Your Website’s Blueprint

Design

Review Questions

Further Readings

UNIT-3 THE DEVIL IS IN THE DETAILS Introduction

Domain Name

The Ip Address

Registering Your Website’s Domain Name

The Top Level Domain System

Digital Certificates

SSL

Obtaining Your Digital Certificate

Merchant Account

Offline Order Processing

Real-Time Credit Card Authorization

Check Processing

Other Payment Options

Email Payment Services

Review Questions

Further Readings

UNIT-4 SERVER HARDWARE



Introduction

The Small Website’s Server Specifications Server Needs

Server Specifications For A Robust Website

The Terminology

Sample Website Server Configurations

Review Questions

Further Readings

UNIT-5 REDUNDANCY Backup

Uninterruptible Power Supply

How To Assess Your Ups Requirements

Raid

Raid Levels

Mirroring

Review Questions

Further Readings

UNIT-6 CONNECTIVITY Introduction

Digital Subscriber Line(DSL)

ISDN

Web Host’s/ISP’s Connectivity

Optical Carrier

Review Questions

Further Readings

UNIT-7 SECURITY Develop A Security Plan

Layer Your Security

Common Website Security Measures

Disable Nonessential Services

User Account Security

Data Confidentiality

Software Security

Minimal Web Security For Your Website

Content Security

Monitoring Your Website

Security And Certification

Credit Card Security

Internet Fraud

Security Resources

Review Questions

Further Readings



UNIT-8 INFRASTRUCTURE SOFTWARE

Introduction

The Operating System

Unix

Apache

Log Analysis Software

Traffic Reporting

Databases

Database Management Systems

Types Of Databases

Object-Oriented Database

Differences Between Relational And Object-Oriented

Databases

Desktop Database Software

Overview Of Robust Database Management Systems

Database Publishing

Static Database Publishing

The Role Of Application Servers In Database

Publishing

Dynamic Websites And The Search Engine Dilemma

Review Questions

Further Readings

UNIT-9 E-COMMERCE SOLUTIONS

Introduction

Html Editors

Shrink-Wrap E-Commerce Software

All-In-One Website Services

Commerce Servers

Review Questions

Further Readings

UNIT-10 ADJUNCT SOFTWARE

Introduction

Online Auction

Auction Formats

Peer-To-Peer

Requirements

Weblogs

Rss Editors

News Aggregator

Business Model

Review Questions

Further Readings



UNIT-11 QUALITY ASSURANCE

The QA Plan

Testing The Prototype

Server Error Log

Other Items To Check

Test And Retest

Continual Quality Assurance

Quality Assurance Plan Guidelines

Focus Groups And Surveys

Review Questions

Further Readings

UNIT-12 WEBSITE MAINTENANCE AND MANAGEMENT

Introduction

Establishing A Maintenance And Management System

Avoid Simple Errors

Software

Links Management

Content Management

Hardware And Infrastructure

Maintenance

Review Questions

Further Readings

UNIT-13 CONSULTANTS AND VENDORS

Introduction

Selecting A Consultant

The Consultant’s Qualifications

The Request For Proposal (RFP)

The Interview

Review The Proposals

The Consultant Contract

Website Developers

Vendor Selection

Due Diligence

Finalizing The Selection Process

Review Questions

Further Readings

UNIT-14 WEB-HOSTING SERVICES

The Web-Hosting Service Models

Internet Service Providers



Sub-Domain Or Non-Virtual Account

Dedicated Web-Hosting Service

Local Web-Hosting Services

Web Developer Hosting

Free Web-Hosting Services

Types Of Hosting Accounts

Your Own Dedicated Server

Co-Hosting Or Co-Locating

Different Hosting Needs

The Small- To Mid-Size Website

In-House Hosting

Finding The Right Web-Hosting Service

Windows Or Unix?

Know Your Traffic Limits

Technical Support

Value-Added Services

Online Promotion

File Transfer Protocol (Ftp)

Service Level Agreements

Review Questions

Further Readings

UNIT-15 SEARCH ENGINES AND DIRECTORIES

Introduction

Search Engines

Directories

Hybrid Services

Use Optimization Tools

You Can Do More

Submitting Your Web Pages

Designing For Directories

Sponsored Listings

Review Questions

Further Readings

UNIT-16 CUSTOMER SERVICE

Introduction

The Problem In A Nutshell

Create A Customer Service Strategy

How To Earn A Reputation For Good Customer Service

Automation Is The Key

FAQs



Automated Customer Service Systems

Call Centers

Multi-Media And Web-Enabled Contact Centers

Customer Relationship Management

Review Questions

Further Readings

UNIT-17 LOGISTICS AND ORDER FULFILLMENT

Introduction

Order Processing And Fulfillment

The Order Capture Pipeline — A Scenario

Logistics

Product And Packaging: Exceptions

Management Of Suppliers And Channels

Back-End Integration Issues

Shipping

International Orders

Fulfillment

Keep The Customer Informed

The Drop-Ship Model Conundrum

Fulfillment Models

In-House Solutions

Explanation Of Back-End Integration Standards

Fulfillment: In-House Or Outsourced

Outsourcing

When Should You Outsource?

What An Fsp Offers

Drop-Shipping

Regional Distribution Centers

Your Outsourcing Plan

Issues Specific To A Small Website

Evaluating The Outsourcer

Review Questions

Further Readings

UNIT-18 FINAL THOUGHTS

Introduction

Factors That Can Slow Growth

Customers’ Security Concerns

Globalization

Computer Basics Overview

Memory



Cache

Hard Drives

The Interface

Review Questions

Further Readings

SubjectName: ENTERPRISE RESOURCE PLANNING

SubjectCode:MBA546 PaperCode:ERP






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UNIT ChapterName

Unit-1 BUSINESS FUNCTIONS AND BUSINESS PROCESSES

Unit–2 THE DEVELOPMENT OF ENTERPRISE RESOURCE PLANNING SYSTEMS

Unit–3MARKETING INFORMATION SYSTEMS AND THE SALES ORDER

PROCESS

Unit–4PRODUCTION AND SUPPLY CHAIN MANAGEMENT INFORMATION

SYSTEMS

Unit–5 ACCOUNTING IN ERP SYSTEMS

Unit–6 HUMAN RESOURCES PROCESSES WITH ERP

Unit–7PROCESS MODELING, PROCESS IMPROVEMENT, AND ERP

IMPLEMENTATION

Unit–8RFID, BUSINESS INTELLIGENCE (BI), MOBILE COMPUTING, AND THE

CLOUD



ENTERPRISE RESOURCE PLANNING

UNIT-1 BUSINESS FUNCTIONS AND BUSINESS PROCESSES

Introduction

Functional Areas and Business

Processes

Business Functions and Business Processes

Integrated Information Systems

Functional Areas and Business

Processes of A Very Small Business

Functional Area Information Systems

Integrated Information Systems

Review Questions

Further Readings

UNIT-2 THE DEVELOPMENT OF ENTERPRISE RESOURCE PLANNING SYSTEMS

Introduction

The Evolution of Information Systems

ERP Software Emerges: SAP and R/3

Features of SAP ERP

ERP For Midsized And Smaller Companies

Choosing Consultants and Vendors

The Significance and Benefits Of ERP

Software and Systems

The Continuing Evolution of ERP

Review Questions

Further Readings

UNIT-3 MARKETING INFORMATION SYSTEMS AND THE SALES ORDER PROCESS Introduction

Overview of Fitter Snacker

Problems with Fitter Snacker’s Sales Process

Sales and Distribution In ERP

A Standard Order In SAP ERP

Discount Pricing In SAP ERP

Customer Relationship Management

Review Questions

Further Readings



UNIT-4 PRODUCTION AND SUPPLY CHAIN MANAGEMENT INFORMATION

SYSTEMS

Introduction

Production

The Production Planning Process

Materials Requirements Planning in SAP ERP

Detailed Scheduling

Providing Production Data to Accounting

ERP and Suppliers

Complexities of Supply Chain Management

Supply Chain Going Green

Review Questions

Further Readings

UNIT-5 ACCOUNTING IN ERP SYSTEMS Introduction

Accounting Activities

Operational Decision-Making Problem: Credit Management

Product Profitability Analysis

Management Reporting With ERP Systems

Implications of the Sarbanes-Oxley Act For ERP Systems

Trends in Financial Reporting—XBRL

Review Questions

Further Readings

UNIT-6 HUMAN RESOURCES PROCESSES WITH ERP Introduction

Problems With Fitter’s Human Resources Processes

Human Resources With ERP Software

Advanced SAP ERP Human Resources Features

Additional Human Resources Features of SAP ERP

Review Questions

Further Readings

UNIT-7 PROCESS MODELING, PROCESS IMPROVEMENT, AND ERP

IMPLEMENTATION Introduction

Process Modelling

Process Improvement

ERP Workflow Tools

Implementing ERP Systems

Implementation and Change

Management

Review Questions



Further Readings

UNIT-8 RFID, BUSINESS INTELLIGENCE (BI), MOBILE COMPUTING, AND THE

CLOUD

Introduction

Radio Frequency Identification (RFID) Technology

Business Intelligence/Business Analytics

In-Memory Computing

Mobile Computing

From Internet-Enabled To Cloud Computing

SAAS: Software As A Service

Review Questions

Further Readings

SubjectName: SYSTEM ANALYSIS AND DESIGN

SubjectCode:MBA547 PaperCode:SAD






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UNIT ChapterName

Unit-1THE SYSTEMS ANALYST AND INFORMATION SYSTEMS

DEVELOPMENT

Unit–2 PROJECT SELECTION AND MANAGEMENT

Unit–3 REQUIREMENTS DETERMINATION

Unit–4 USE CASE ANALYSIS

Unit–5 PROCESS MODELING

Unit–6 DATA MODELING

Unit–7 MOVING INTO DESIGN

Unit–8 ARCHITECTURE DESIGN

Unit–9 USER INTERFACE DESIGN

Unit–10 PROGRAM DESIGN

Unit–11 DATA STORAGE DESIGN

Unit–12 MOVING INTO IMPLEMENTATION

Unit–13 TRANSITION TO THE NEW SYSTEM

Unit–14THE MOVEMENT TO OBJECTS



SYSTEM ANALYSIS AND DESIGN

UNIT-1 THE SYSTEMS ANALYST AND INFORMATION SYSTEMS

DEVELOPMENT

Introduction

The Systems Analyst

Spotlight On Ethics-1

The Systems Development Life Cycle

Project Identification And Initiation

Feasibility Analysis

Review Questions

Further Readings

UNIT-2 PROJECT SELECTION AND MANAGEMENT

Introduction

Project Selection

Creating The Project Plan

Staffing The Project

Managing And Controlling The Project

2-G Trade-Offs Concepts

2-H Managing A Late Project: When To Say “When”?

Applying The Concepts At Tune Source

Review Questions

Further Readings

UNIT-3 REQUIREMENTS DETERMINATION Introduction

The Analysis Phase

Requirements Determination

Identifying Requirements

Requirements Elicitation Techniques

The Reluctant Interviewee In Action Concepts

Jad Practice

Managing Problems In Jad Sessions

Questionnaire Practice

Requirements Analysis Strategies


Review Questions

Further Readings

UNIT-4 USE CASE ANALYSIS



Introduction

Use Cases


Review Questions

Further Readings

UNIT-5 PROCESS MODELING Introduction

Data Flow Diagrams

Creating Data Flow Diagrams


Review Questions

Further Readings

UNIT-6 DATA MODELING

Introduction

The Entity Relationship Diagram

Understanding The Elements Of An ERD

Creating An Entity Relationship Diagram

Validating An ERD

Review Questions

Further Readings

UNIT-7 MOVING INTO DESIGN Introduction

Transition From Requirements To Design

System Acquisition Strategies

Influences On The Acquisition Strategy

Selecting An Acquisition Strategy

Weighted Alternative Matrix

Review Questions

Further Readings

UNIT-8 ARCHITECTURE DESIGN

Introduction

Elements of An Architecture Design

Creating an Architecture Design

Hardware and Software Specification

Applying the Concepts At Tune Source

Review Questions

Further Readings

UNIT-9 USER INTERFACE DESIGN



Introduction

Principles For User Interface Design

User Interface Design Process

Navigation Design

Input Design

Output Design

Review Questions

Further Readings

UNIT-10 PROGRAM DESIGN

Introduction

Moving From Logical To Physical Process Models

Designing Programs

Program Specification

Review Questions

Further Readings

UNIT-11 DATA STORAGE DESIGN

Introduction

Data Storage Formats

Moving From Logical To Physical Data Models

Optimizing Data Storage

Review Questions

Further Readings

UNIT-12 MOVING INTO IMPLEMENTATION

Introduction

Managing the Programming Process

The Cost of A Bug In Action Concepts

Avoiding Classic Implementation

Mistakes T I P Practical Testing

Developing Documentation


Review Questions

Further Readings

UNIT-13 TRANSITION TO THE NEW SYSTEM

Introduction

Making the Transition To The New System

The Migration Plan

Finishing the Process In Action

Concepts Post implementation Activities

Converting To the Euro (Part 2) In Action Concepts



Software Bugs in Action Concepts


Review Questions

Further Readings

UNIT-14 THE MOVEMENT TO OBJECTS

Introduction

Basic Characteristics of Object-Oriented Systems

Object-Oriented Systems Analysis and Design

Unified Modelling Language, Version 2.0

Use Case Diagram

Class Diagram

Drawing A Use Case Diagram

Sequence Diagram

Behavioural State Machine Diagram

Review Questions

Further Readings

SubjectName: KNOWLEDGE MANAGEMENT AND INFORMATION SYSTEM

SubjectCode:MBA548 PaperCode:KMIS



SubjectName:KNOWLEDGE MANAGEMENT AND INFORMATION SYSTEM



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UNIT ChapterName

Unit-1INTRODUCTION TO KNOWLEDGE MANAGEMENT

Unit–2 THE KNOWLEDGE MANAGEMENT CYCLE

Unit–3 KNOWLEDGE MANAGEMENT MODELS

Unit–4 KNOWLEDGE CAPTURE AND CODIFICATION

Unit–5 KNOWLEDGE SHARING AND COMMUNITIES

Unit–6 KNOWLEDGE APPLICATION

Unit–7 THE ROLE OF ORGANIZATIONAL CULTURE

Unit–8 KNOWLEDGE MANAGEMENT TOOLS

Unit–9 KM STRATEGY AND METRICS

Unit–10 THE KM TEAM

Unit–11 FUTURE CHALLENGES FOR KM



KNOWLEDGE MANAGEMENT AND INFORMATION SYSTEM

UNIT-1 INTRODUCTION TO KNOWLEDGE MANAGEMENT

Introduction

What Is Knowledge Management?

Multidisciplinary Nature Of Km

Km Disciplines

History Of Knowledge Management

Knowledge Management Milestones

Why Is Km Important Today?

Review Questions

Further Readings

UNIT-2 THE KNOWLEDGE MANAGEMENT CYCLE

Introduction

Major Approaches To The Km Cycle

An Integrated Km Cycle

Strategic Implications Of The Km Cycle

Practical Considerations For Managing Knowledge

Review Questions

Further Readings

UNIT-3 KNOWLEDGE MANAGEMENT MODELS

Introduction

Major Theoretical KM Models

The Knowledge Creation Process

Knowledge Conversion

Knowledge Spiral

Strategic Implications of KM Models

Practical Implications of KM Models

Review Questions

Further Readings

UNIT-4 KNOWLEDGE CAPTURE AND CODIFICATION

Introduction

Tacit Knowledge Capture

IBM

Explicit Knowledge Codification

Strategic Implications Of Knowledge

Capture And Codification

Practical Implications Of Knowledge

Capture and Codification



Review Questions

Further Readings

UNIT-5 KNOWLEDGE SHARING AND COMMUNITIES

Introduction

The Social Nature of Knowledge

Sociograms And Social Network Analysis

Knowledge-Sharing Communities

Tragedy of The Commons

Canadian International Development Agency

Obstacles to Knowledge Sharing

Organizational Learning And Social Capital

Strategic Implications of Knowledge Sharing Practical Implications Of Knowledge Sharing

Review Questions

Further Readings

UNIT-6 KNOWLEDGE APPLICATION

Introduction

Knowledge Application at The Individual Level

Example of a Task Analysis

Knowledge Service Center

Knowledge Application At Group And Organizational Levels

British Telecommunications

Strategic Implications of Knowledge Application

Practical Implications of Knowledge Application

Review Questions

Further Readings

UNIT-7 THE ROLE OF ORGANIZATIONAL CULTURE

Contents

Introduction

Review Questions

Further Readings

Introduction

UNIT-8 KNOWLEDGE MANAGEMENT TOOLS

Introduction

Knowledge Capture and Creation Tools

Knowledge Sharing and Dissemination Tools

Knowledge Acquisition and Application Tools

Strategic Implications of Km Tools and Techniques

Practical Implications of Km Tools and Techniques



Review Questions

Further Readings

UNIT-9 KM STRATEGY AND METRICS

Introduction

Knowledge Management Strategy

The Management Of Organizational Memory

Corporate Amnesia

Lessons Learned And Best Practices In Teaching

Balancing Innovation And Organizational Structure

Historical Overview Of Metrics In Km

Km Metrics

Review Questions

Further Readings

UNIT-10 THE KM TEAM

Introduction

Further Readings

Major Categories of KM Roles

Sample Job Description: Knowledge and Information Manager

KM Roles And Responsibilities Within Organizations

The KM Profession

Review Questions

Further Readings

UNIT-11 FUTURE CHALLENGES FOR KM

Introduction

Political Issues Regarding Access

The Politics of Organizational Context and Culture

Shift to Knowledge-Based Assets

Future Challenges for KM

Km Research Issues

A Postmodern KM

Review Questions

Further Readings

SubjectName: SECURITY CONTROL AND AUDIT

SubjectCode:MBA549 PaperCode:SCA






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UNIT ChapterName

Unit-1 INFORMATION SYSTEMS CONCEPTS

Unit–2 SYSTEM DEVELOPMENT LIFE CYCLE METHODOLOGY

Unit–3 CONTROL OBJECTIVES

Unit–4 TESTING – GENERAL AND AUTOMATED CONTROLS

Unit–5 RISK ASSESSMENT METHODOLOGIES AND APPLICATIONS



SECURITY CONTROL AND AUDIT

UNIT-1 INFORMATION SYSTEMS CONCEPTS

Introduction

Definition of a system

Types of System

General Model of a System

System Environment

Information

Information System and its role in Management

Types of Information Systems at different levels

Operations Support Systems (OSS)

Management Support Systems (MSS)

Office Automation Systems (OAS)

Review questions

Further readings

UNIT-2 SYSTEM DEVELOPMENT LIFE CYCLE METHODOLOGY

Introduction

Systems Development Process

Systems Development Methodology

System Development Life Cycle (SDLC)

The Preliminary Investigation

System Requirement Analysis

Systems Design

System Acquisition

Development : Programming Techniques and Languages

System Testing

Systems Implementation

Post Implementation Review and System Maintenance.

Operation Manuals

Organizational Structure of IT Department

Review Questions

Further Readings

UNIT-3 CONTROL OBJECTIVES

Information Systems Controls

Need for Control and Audit of Information Systems.

Effect of Computers on Internal Controls

Effect of Computers on Audit

Responsibility for Controls

The IS Audit Process

Information Systems Control Techniques



User Controls

System Development and Acquisition Controls

Control Over System and Program Changes

Quality Control

Controls Over System Implementation

System Maintenance.

Post Implementation Review

Control Over Data Integrity, Privacy and Security

Security Concepts and Techniques

Data Security and Public Networks

Unauthorized Intrusion

Hacking ....

Data Privacy

Controlling Against Viruses and Other Destructive Programs

Logical Access Controls .

Physical Access Controls

Environmental Controls .

Review Questions

Further Readings

UNIT-4 TESTING – GENERAL AND AUTOMATED CONTROLS

Introduction to basics of testing (Reasons for testing)

Software Testing Fundamentals

Test Plan

Test Plan Outline

Types of software testing

Black box testing

White box testing

Unit testing

Requirement testing

Regression testing

Error handling testing

Manual support testing

Inter system testing

Control testing

Parallel testing.

Volume testing

Stress testing...

Performance testing

Concurrent or continuous audit and embedded audit modules

Hardware testing

Review of hardware

Operating system review

Reviewing the network

Review Questions

Further Readings



UNIT-5 RISK ASSESSMENT METHODOLOGIES AND APPLICATIONS Introduction

Risk, Threat, Exposure and Vulnerability

Threats to the computerized environment

Threats due to cyber crimes

Risk Assessment

Risk Management

Risk Identification

Risk ranking

Risk mitigation

Risk and controls

Risk analysis and assessment form

Review Questions

Further Readings

DIRECTORATE OF DISTANCE EDUCATION INTEGRAL UNIVERSITY ... › assets › pdf › Integral ›...

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