Direct Payment Support Services
description
Transcript of Direct Payment Support Services
![Page 1: Direct Payment Support Services](https://reader036.fdocuments.in/reader036/viewer/2022062519/56814e83550346895dbc20bc/html5/thumbnails/1.jpg)
Direct Payment Support Services
2nd Review Group Meeting
25th January 2011
![Page 2: Direct Payment Support Services](https://reader036.fdocuments.in/reader036/viewer/2022062519/56814e83550346895dbc20bc/html5/thumbnails/2.jpg)
Working Hypothesis
“Direct Payment Support Services enable
people who use care services to live more
independently, are cost effective and are
therefore a valuable component of the
market.”
![Page 3: Direct Payment Support Services](https://reader036.fdocuments.in/reader036/viewer/2022062519/56814e83550346895dbc20bc/html5/thumbnails/3.jpg)
Evidence to support hypothesis
• Largely anecdotal PA Project – engagement with service users DPSO reported levels of user satisfaction Feedback gathered from service users – eg in the course of Support Planning reviews
• Measures for ‘living more independently’?
• Health Outcomes?
• Financial case?
![Page 4: Direct Payment Support Services](https://reader036.fdocuments.in/reader036/viewer/2022062519/56814e83550346895dbc20bc/html5/thumbnails/4.jpg)
Partnership Agreement
![Page 5: Direct Payment Support Services](https://reader036.fdocuments.in/reader036/viewer/2022062519/56814e83550346895dbc20bc/html5/thumbnails/5.jpg)
Partnership Agreement
![Page 6: Direct Payment Support Services](https://reader036.fdocuments.in/reader036/viewer/2022062519/56814e83550346895dbc20bc/html5/thumbnails/6.jpg)
Challenge
• To ensure that people who use services can access high quality, effective, value for money direct payment support services that help them to live more independently
![Page 7: Direct Payment Support Services](https://reader036.fdocuments.in/reader036/viewer/2022062519/56814e83550346895dbc20bc/html5/thumbnails/7.jpg)
Challenge
• To ensure that people who use services can access high quality, effective, value for money direct payment support services that help them to live more independently
• To ensure that there is an adequate range of provision to allow people to choose the direct payment support service that best meets their needs within their personal (state-funded and self-funded) budgets
![Page 8: Direct Payment Support Services](https://reader036.fdocuments.in/reader036/viewer/2022062519/56814e83550346895dbc20bc/html5/thumbnails/8.jpg)
Issues• Lack of choice (competition, information, access)• “All or nothing” provision• What do service users want?• No consistently defined standards• Over-reliance of providers on LA contracts• Contracts which constrain provision rather than stimulate diversification /
differentiation• Cost v. Benefit?• Sustainability?
![Page 9: Direct Payment Support Services](https://reader036.fdocuments.in/reader036/viewer/2022062519/56814e83550346895dbc20bc/html5/thumbnails/9.jpg)
Service Provision - Options• In-house
Effect on competition? Delivery premium of 30% Independence?
• External Commissioned? Framework? Grant funded?
• None Not really an option – or is it? Can the market sustain “direct procurement” by service users, with a DP?
![Page 10: Direct Payment Support Services](https://reader036.fdocuments.in/reader036/viewer/2022062519/56814e83550346895dbc20bc/html5/thumbnails/10.jpg)
Helpful Interventions?
• Contract expiry: opportunity or threat?• Regional / sub-regional collaboration• Provider event(s)• E-Marketplace & information repository• Kitemarking• Provider-led standards framework• What else?