Direct Marketing & Politics: Converting your audience when you're selling ideas

37
DIRECT MARKETING & POLITICS Converting your audience when you’re selling ideas

description

A presentation I gave on direct marketing, political campaigning and digital advocacy to a group of inbound marketers at a monthly marketing event called #InboundTO. I discussed identifying your audience, segmenting and micro-targeting and leverage paid and social media to drive qualified inbound traffic to your website or cause.

Transcript of Direct Marketing & Politics: Converting your audience when you're selling ideas

Page 1: Direct Marketing & Politics: Converting your audience when you're selling ideas

DIRECT MARKETING & POLITICSConverting your audience when you’re selling ideas

Page 2: Direct Marketing & Politics: Converting your audience when you're selling ideas

A little about me

Page 3: Direct Marketing & Politics: Converting your audience when you're selling ideas

Campaigning

Page 4: Direct Marketing & Politics: Converting your audience when you're selling ideas

Measure public opinion

Page 5: Direct Marketing & Politics: Converting your audience when you're selling ideas

Manage crises and online reputations

Page 6: Direct Marketing & Politics: Converting your audience when you're selling ideas

Execute ‘political’ campaignsfor corporations and orgs.

Page 7: Direct Marketing & Politics: Converting your audience when you're selling ideas

3Today I want to talk about

three things

Page 8: Direct Marketing & Politics: Converting your audience when you're selling ideas

Segmenting & identifying your audience1

Page 9: Direct Marketing & Politics: Converting your audience when you're selling ideas

Micro-targeting & micro-messaging2

Page 10: Direct Marketing & Politics: Converting your audience when you're selling ideas

Fostering engagement &building community3

Page 11: Direct Marketing & Politics: Converting your audience when you're selling ideas

But first...

Page 12: Direct Marketing & Politics: Converting your audience when you're selling ideas

A little bit about the opinionenvironment in politics

Page 13: Direct Marketing & Politics: Converting your audience when you're selling ideas

In politics you deal with all kindsof people

Page 14: Direct Marketing & Politics: Converting your audience when you're selling ideas

ImmersedAngry

Apathetic

SupportiveEngaged

Hostile

Page 15: Direct Marketing & Politics: Converting your audience when you're selling ideas

ImmersedApathetic Engaged

ENGAGEMENT SPECTRUM

Opposed Supportive

SUPPORT SPECTRUM

Page 16: Direct Marketing & Politics: Converting your audience when you're selling ideas

The trick is to identify those most supportive and empower them to activate their network

Page 17: Direct Marketing & Politics: Converting your audience when you're selling ideas

Who do you activate and how?

Page 18: Direct Marketing & Politics: Converting your audience when you're selling ideas

ImmersedApathetic Engaged

ENGAGEMENT SPECTRUM

Opposed Supportive

SUPPORT SPECTRUM

Page 19: Direct Marketing & Politics: Converting your audience when you're selling ideas

IN POLITICS:

TAM = All eligible and registered voters

But really... ~50% turnout... so TAM/2

Of these 2/3 are indisposed in an equal market

So now we’re at TAM/6 who support you and will vote

To win you need >TAM/6... you need ~2.5x times that.

Page 20: Direct Marketing & Politics: Converting your audience when you're selling ideas

Where do you make up that gap?

Page 21: Direct Marketing & Politics: Converting your audience when you're selling ideas

A FEW THINGS:

First, the market is not equal.

The composition of the ~50% who vote can be manipulated

“Gap” voters straddle between parties and blur policy lines

With some voters the challenge is persuasion...

With others its getting them getting them out to the polls

Page 22: Direct Marketing & Politics: Converting your audience when you're selling ideas

SEGMENT& IDENTIFY

Page 23: Direct Marketing & Politics: Converting your audience when you're selling ideas

SEGMENT

Of voters who needs convincing and who needs to be activated?

Of the entire voter pool, which best align with our message and our policies?

How can I break out audience into more measurable chunks?

What’s the advantage of segmentation?

Page 24: Direct Marketing & Politics: Converting your audience when you're selling ideas

IDENTIFY

What is my voter’s profile?

Where do they live online?

What type of content are they viewing and how can they be reached?

Page 25: Direct Marketing & Politics: Converting your audience when you're selling ideas

MICRO-TARGET & MICRO-MESSAGE

Page 26: Direct Marketing & Politics: Converting your audience when you're selling ideas

MICRO-TARGET / MICRO-MESSAGE

If the air war is covering vast geographic regions and broad interest categories, then online we can do the inverse.

Message construction is often tailored the largest common denominator of the voting population... the X% we need in order to win.

Micro-target sub-sections with secondary policy message tracks... or additional value propositions

Micro-message! ID those audiences and talk to them about supporting value propositions

Page 27: Direct Marketing & Politics: Converting your audience when you're selling ideas

FOSTER ENGAGEMENT &BUILDING COMMUNITY

Page 28: Direct Marketing & Politics: Converting your audience when you're selling ideas

FOSTER ENGAGEMENT

Leverage social media and your social audience to get your message out.

Be available and responsive to your supporters... ignore your detractors

Reward your audience for engaging -- let them know you’re listening

Create a sense of community (and be platform agonistic about it)

Page 29: Direct Marketing & Politics: Converting your audience when you're selling ideas

BUILD COMMUNITY

In politics, you can’t win without passionate advocates.

The same holds true in marketing.

Communities aren’t defined by borders online, but if your product is geographical -- mirror that geography online.

Page 30: Direct Marketing & Politics: Converting your audience when you're selling ideas

And don’t forget to measure, measure, measure, measure, measure, measure, measure.

Page 31: Direct Marketing & Politics: Converting your audience when you're selling ideas

5Lessons I’ve learned from politics

Page 32: Direct Marketing & Politics: Converting your audience when you're selling ideas

Manageable is better thanmasterful.5

Page 33: Direct Marketing & Politics: Converting your audience when you're selling ideas

Speed kills.4

Page 34: Direct Marketing & Politics: Converting your audience when you're selling ideas

Tracking over time is thebest barometer formeasuring success.3

Page 35: Direct Marketing & Politics: Converting your audience when you're selling ideas

Pivoting is better than beating a dead horse.2

Page 36: Direct Marketing & Politics: Converting your audience when you're selling ideas

Winning is better than losing(so set yourself up for success)1

Page 37: Direct Marketing & Politics: Converting your audience when you're selling ideas

Q+A