Direct Mail Printing & Production National Postal Forum...
Transcript of Direct Mail Printing & Production National Postal Forum...
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Direct Mail Printing & Production
National Postal ForumOctober 17, 2001
Oct-17-01 Page 2
What’s With the Internet?
Internet.com’s Internet Stock Index (ISDEX) has lost more than 80% of its’ value since March 2000.
Layoff Trends
The Industry Standard reports that there have been almost 90,000 layoff’s and 160 high profile Internet failures since January of 2000.
Oct-17-01 Page 3
Internet “is not” an Economy
Communication Substrate
Sales Channel
Information Repository
Every Internet Application Uses One or More
Amazon
Yahoo!
Oct-17-01 Page 4
Legacy Systems
Internet Convergence
IP Network
Oct-17-01 Page 5
Traditional Postal MailPositives and Negatives• Positives
– Superior marketing medium• Returns (on average) $10 for every $1 invested• Targeted and measurable• Preferred by consumers
– Reaches every household in America– Personal and secure
• Negatives– Work-flow is broken– Can be costly– Can be slow
Oct-17-01 Page 6
Traditional Direct Mail Process Choices: Home/Office Production
Pro’s : Inexpensive and relatively quickCon’s: All-consuming and relatively low quality output
compose
A slototal
proof
producepostal meter
Internet
stamps
fold, insert& stamp
mailaddress
Averylabels
mailinglist
Oct-17-01 Page 7
Traditional Direct Mail Process Choices: Copy Shop Production
compose
A slototal
proof
postal meter
Internet
stamps
fold, insert& stamp
produce
copyshop
address
Averylabels
mailinglist
Pro’s : Higher quality; more free timeCon’s: More expensive; takes longer; no personalization
Oct-17-01 Page 8
Traditional Direct Mail Process Choices: Commercial Print Production
iterateblue line, schedule
iteratelist, schedule
requirementslayout, deadlines
requirementsmessages, targets
commercialprinter
businessmailer
DMagency
listbroker
Pro’s : Best quality; complete design freedomCon’s: Most expensive for short runs; 3 weeks required;
lots of details to manage
lettershop
Oct-17-01 Page 9
Mail-on-Demand Internet-Driven Direct Mail
compose
A slototal
proof online produce
integratedcommercial
printer
fold, insert& stamp
integratedletter shop
function
Time Required: Minutes
Pro’s : High quality; fast; easy; inexpensiveCon’s: Restricted formats
deliver
address
house list
broker sourced
Internet sourced
Oct-17-01 Page 10
Other Applications Business Letters
composedeliver
postal meter
stamps
fold, insert& stamp
send mailprint andaddress
Oct-17-01 Page 11
Other Applications Converged Business Letters
compose
A slototal
proof produce
integratedcommercial
printer
fold, insert& stamp
integratedletter shop
function
deliver
address
contact DB
letter block
type it in
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Other ApplicationsSmall Business Invoicing
monthlyaccounting
entries
deliver
invoicerun
print andaddress
postal meter
stamps
fold, insert& stamp
send mail
Oct-17-01 Page 13
Other ApplicationsConverged Small Business Invoicing
produce
integratedcommercial
printer
fold, insert& stamp
integratedletter shop
function
deliver
monthlyaccounting
entries
periodicinvoicing
Oct-17-01 Page 14
Other Applications Marketing Fulfillment
deliver
postal meter
stamps
fold, insert& stamp
send mailprint andaddress
requestor
payment
Webapplication
callcenter
fulfillmentrequests
Oct-17-01 Page 15
Other Applications Converged Marketing Fulfillment
produce
integratedcommercial
printer
fold, insert& stamp
integratedletter shop
function
templatemailing list (1..n)variable content
electronictransfer
requestor
payment
Webapplication
callcenter
Oct-17-01 Page 16
Other Applications The Best of the Rest
• Grass Roots Activism
• Personalized Greeting Cards
• Automated Marketing Systems
• Automated Appointment Systems
• Personalized Marketing Programs
• And the list goes on…
Oct-17-01 Page 17
Internet
San Jose
Cleveland
New York
Dallas
Post Office
Post Office Post Office
Post Office
Post Office
Portland
The Zairmail SolutionInternet-Driven Overnight Mail
OptimalResourceRouting
USPS 94%Local
Overnight
SpeedReliabilityCapacity
InternetApplication
PCApplication
EnterpriseApplication
Oct-17-01 Page 18
The Zairmail SolutionZairmail Express Direct
• Get Results Fast– Route nationally– Produce mail locally– Optimal letter traffic
• Minimize Frustration– Single point of contact– Your choice of interaction– Eliminate manual labor
• Maximize Value– Production choices– High quality output– High volume production facilities
Commercial QualityFast, Easy, and
Inexpensive
biz.zairmail.com
Oct-17-01 Page 19
InternetDigitalContent
SenderProfiles
LPFProfiles
DemographicData
Posters
Zairmail Application Infrastructure
SynthesisEngine
DataLayer
Optimal Resource RoutingRoutingLayer
• • •Services ExpressDirect
DesktopApp’s
EnterpriseApp’s
PrivateLabel
ExternalServices
GreetingCards
PostcardsLocal
ProductionSan Jose ClevelandDallasPortland
Application ServicesApplicationLayer
Oct-17-01 Page 20Your Special Deliverytm
ZairmailDirect Mail Printing & Production
• Internet Convergence Offers Opportunities
• Consolidate New Flows of Mail Traffic
• Faster, Easier, Less Expensive
• Make Convergence Work for You!